NANPA Missouri Area Codes 2022
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The North American Numbering Plan (NANP) is a
telephone numbering plan A telephone numbering plan is a type of numbering scheme used in telecommunication to assign telephone number A telephone number is a sequence of digits assigned to a landline telephone subscriber station connected to a telephone line or ...
for twenty-five regions in twenty countries, primarily in
North America North America is a continent in the Northern Hemisphere and almost entirely within the Western Hemisphere. It is bordered to the north by the Arctic Ocean, to the east by the Atlantic Ocean, to the southeast by South America and the Car ...
and the
Caribbean The Caribbean (, ) ( es, El Caribe; french: la Caraïbe; ht, Karayib; nl, De Caraïben) is a region of the Americas that consists of the Caribbean Sea, its islands (some surrounded by the Caribbean Sea and some bordering both the Caribbean Se ...
. This group is historically known as
World Zone 1 Country calling codes or country dial-in codes are telephone number prefixes for reaching telephone subscribers in the networks of the member countries or regions of the International Telecommunication Union (ITU). The codes are defined by the ...
and has the
international calling code Country calling codes or country dial-in codes are telephone number prefixes for reaching telephone subscribers in the networks of the member countries or regions of the International Telecommunication Union (ITU). The codes are defined by the ...
''1''. Some North American countries, most notably Mexico, do not participate in the NANP. The NANP was originally devised in the 1940s by the American Telephone and Telegraph Company (AT&T) for the
Bell System The Bell System was a system of telecommunication companies, led by the Bell Telephone Company and later by the American Telephone and Telegraph Company (AT&T), that dominated the telephone services industry in North America for over one hundr ...
and the independent telephone operators in North America. The goal was to unify the diverse local numbering plans that had been established in the preceding decades and prepare the continent for direct-dialing of calls by customers without the involvement of telephone operators. AT&T continued to administer the numbering plan until the
breakup of the Bell System The breakup of the Bell System was mandated on January 8, 1982, by an agreed consent decree providing that AT&T Corporation would, as had been initially proposed by AT&T, relinquish control of the Bell Operating Companies, which had provided loc ...
, when administration was delegated to the North American Numbering Plan Administrator (NANPA), a service that has been procured from the private sector by the
Federal Communications Commission The Federal Communications Commission (FCC) is an independent agency of the United States federal government that regulates communications by radio, television, wire, satellite, and cable across the United States. The FCC maintains jurisdiction ...
(FCC) in the United States. Each participating country forms a regulatory authority that has plenary control over local numbering resources. The FCC also serves as the U.S. regulator. Canadian numbering decisions are made by the
Canadian Numbering Administration Consortium The Canadian Numbering Administration Consortium is the corporation responsible for administering Canada's telecommunication numbering resources. The CNA is regulated by the Canadian Radio-television and Telecommunications Commission (CRTC). CNAC ...
. The NANP divides the territories of its members into numbering plan areas (NPAs) which are encoded numerically with a three-digit telephone number prefix, commonly called the
area code A telephone numbering plan is a type of numbering scheme used in telecommunication to assign telephone numbers to subscriber telephones or other telephony endpoints. Telephone numbers are the addresses of participants in a telephone network, rea ...
. Each telephone is assigned a seven-digit
telephone number A telephone number is a sequence of digits assigned to a landline telephone subscriber station connected to a telephone line or to a wireless electronic telephony device, such as a radio telephone or a mobile telephone, or to other devices f ...
unique only within its respective numbering plan area. The telephone number consists of a three-digit central office (sometimes called "exchange") code and a four-digit station number. The combination of an area code and the telephone number serves as a destination routing address in the
public switched telephone network The public switched telephone network (PSTN) provides Communications infrastructure, infrastructure and services for public Telecommunications, telecommunication. The PSTN is the aggregate of the world's circuit-switched telephone networks that ...
(PSTN). The North American Numbering Plan conforms with
International Telecommunication Union The International Telecommunication Union is a specialized agency of the United Nations responsible for many matters related to information and communication technologies. It was established on 17 May 1865 as the International Telegraph Unio ...
(ITU) Recommendation E.164, which establishes an international numbering framework.


History

From the Bell System's
beginnings Beginnings may refer to: Literature * Beginnings (collection), ''Beginnings'' (collection), a 1988 collection of short stories and poems by Gordon R. Dickson * Beginnings (Honorverse), ''Beginnings'' (Honorverse), a 2013 collection of short stori ...
in 1876 and throughout the first part of the 20th century, telephone networks grew from essentially local or regional telephone systems. These systems expanded by growing their subscriber bases, as well as increasing their service areas by implementing additional local exchanges that were interconnected with tie trunks. It was the responsibility of each local administration to devise telephone numbering plans that accommodated the local requirements and growth. As a result, the North American telephone service industry developed into an unorganized system of many differing local numbering systems. The diversity impeded the efficient operation and interconnection of exchanges into a nationwide system for long-distance telephone communication. By the 1940s, the Bell System set out to unify the various numbering plans in existence to provide a unified, systematic approach to route telephone calls across the nation and provide efficient long-distance service that eventually did not require the involvement of switchboard operators. In October 1947, AT&T published a new nationwide numbering plan in coordination with the independent telephone operators. The plan divided most of North America into eighty-six numbering plan areas (NPAs). Each NPA was assigned a unique three-digit code, typically called ''NPA code'' or simply ''area code''. These codes were first used in
Operator Toll Dialing Operator Toll Dialing was a telephone call routing and toll-switching system for the Bell System and the independent telephone companies in the United States and Canada that was developed in the 1940s. It automated the switching and billing of lo ...
by long-distance operators in establishing calls via trunks between toll offices. The goal of automatic service required additional technical advancements in the latest generation of toll-switching systems, completed by the early 1950s, and installation of new toll-switching systems in most numbering plan areas. The first customer-dialed direct call using an area code was made on November 10, 1951, from
Englewood, New Jersey Englewood is a city in Bergen County, in the U.S. state of New Jersey, which at the 2020 United States census had a population of 29,308. Englewood was incorporated as a city by an act of the New Jersey Legislature on March 17, 1899, from por ...
, to Alameda, California. Direct distance dialing (DDD) was subsequently introduced across the country. By the early 1960s, DDD had become commonplace in cities and most towns in the United States and Canada. By 1967, the number of assigned area codes had grown to 129.AT&T, ''Notes on Distance Dialing'' (1968). The status of the network of the 1960s was reflected in a new name used in technical documentation: ''North American Integrated Network''. By 1975, the numbering plan was referred to as the ''North American Numbering Plan'',AT&T, ''Notes on Distance Dialing'' (1975). leading to the well-known acronym ''NANP'', as other countries sought or considered joining in the standardization.


Foreign expansion

Although
Bermuda ) , anthem = "God Save the King" , song_type = National song , song = " Hail to Bermuda" , image_map = , map_caption = , image_map2 = , mapsize2 = , map_caption2 = , subdivision_type = Sovereign state , subdivision_name = , e ...
and the Caribbean islands had been assigned the
area code 809 Area codes 809, 829, and 849 are telephone area codes in the North American Numbering Plan (NANP) for the Dominican Republic. As all NANP members, the Dominican Republic uses country code ''1'', and has similar dialing procedures for dialing the ...
as early as 1958 by the administrators at AT&T, individual participating countries or territories had no autonomy over their numbering plan as they received centrally assigned central office prefixes that needed to be unique from those of other countries with the same area code. Regions in Mexico with high call volumes to and from the US were assigned functional area codes as early as 1963, for the purpose of call routing, but a nationwide system of participation in the NANP eventually failed. In the following decades, the NANP expanded to include all of the United States and its
territories A territory is an area of land, sea, or space, particularly belonging or connected to a country, person, or animal. In international politics, a territory is usually either the total area from which a state may extract power resources or an ...
,
Canada Canada is a country in North America. Its ten provinces and three territories extend from the Atlantic Ocean to the Pacific Ocean and northward into the Arctic Ocean, covering over , making it the world's second-largest country by tot ...
, Bermuda, and seventeen nations of the Caribbean. At the request of the
British Colonial Office The Colonial Office was a government department of the Kingdom of Great Britain and later of the United Kingdom, first created to deal with the colonial affairs of British North America but required also to oversee the increasing number of col ...
, the numbering plan was first expanded to Bermuda and the British West Indies because of their historic telecommunications administration through Canada as parts of the
British Empire The British Empire was composed of the dominions, colonies, protectorates, mandates, and other territories ruled or administered by the United Kingdom and its predecessor states. It began with the overseas possessions and trading posts esta ...
and their continued associations with Canada, especially during the years of the telegraph and the All Red Line system. Not all North American
polities A polity is an identifiable political entity – a group of people with a collective identity, who are organized by some form of institutionalized social relations, and have a capacity to mobilize resources. A polity can be any other group of p ...
participate in the NANP. Exceptions include Mexico,
Greenland Greenland ( kl, Kalaallit Nunaat, ; da, Grønland, ) is an island country in North America that is part of the Kingdom of Denmark. It is located between the Arctic and Atlantic oceans, east of the Canadian Arctic Archipelago. Greenland is t ...
, Saint Pierre and Miquelon, the
Central America Central America ( es, América Central or ) is a subregion of the Americas. Its boundaries are defined as bordering the United States to the north, Colombia to the south, the Caribbean Sea to the east, and the Pacific Ocean to the west. ...
n countries and some Caribbean countries (
Cuba Cuba ( , ), officially the Republic of Cuba ( es, República de Cuba, links=no ), is an island country comprising the island of Cuba, as well as Isla de la Juventud and several minor archipelagos. Cuba is located where the northern Caribbea ...
,
Haiti Haiti (; ht, Ayiti ; French: ), officially the Republic of Haiti (); ) and formerly known as Hayti, is a country located on the island of Hispaniola in the Greater Antilles archipelago of the Caribbean Sea, east of Cuba and Jamaica, and ...
, the French Caribbean and the Dutch Caribbean, except for
Sint Maarten Sint Maarten () is a constituent country of the Kingdom of the Netherlands in the Caribbean. With a population of 41,486 as of January 2019 on an area of , it encompasses the southern 44% of the divided island of Saint Martin, while the north ...
). The only Spanish-speaking state in the system is the
Dominican Republic The Dominican Republic ( ; es, República Dominicana, ) is a country located on the island of Hispaniola in the Greater Antilles archipelago of the Caribbean region. It occupies the eastern five-eighths of the island, which it shares wit ...
. Mexican participation was planned,AT&T, ''Notes on the Network'', Section 3, p.8 (1980) but implementation stopped after three area codes (706, 903 and 905) had been assigned, and Mexico opted for an international numbering format, using country code 52. The area codes in use were subsequently withdrawn in 1991. The Dutch Caribbean territory of Sint Maarten joined the NANP in September 2011, receiving area code 721. Sint Maarten shares the island with the French
Collectivity of Saint Martin The Collectivity of Saint Martin (french: Collectivité de Saint-Martin), commonly known as simply Saint Martin (, ), is an overseas collectivity of France in the West Indies in the Caribbean, on – but not identical with – the island of S ...
which, like the rest of the French Caribbean, is not part of the NANP.


Administration

The NANP is administered by the ''North American Numbering Plan Administrator'' (NANPA, formerly ''Administration''). This function is overseen by the Federal Communications Commission, which assumed the responsibility upon the breakup of the Bell System. The FCC solicits private sector contracts for the role of the administrator. Before the breakup of the Bell System, administration of the North American Numbering Plan was performed by AT&T's Central Services Organization. In 1984, this function was transferred to
Bell Communications Research iconectiv is a supplier of network planning and network management services to telecommunications providers. Known as Bellcore after its establishment in the United States in 1983 as part of the break-up of the Bell System, the company's name ...
(''Bellcore''), a company created by the divestiture mandate to perform services for the newly created local exchange carriers. On January 19, 1998, the NANPA function was transferred to the IMS division of
Lockheed Martin The Lockheed Martin Corporation is an American aerospace, arms, defense, information security, and technology corporation with worldwide interests. It was formed by the merger of Lockheed Corporation with Martin Marietta in March 1995. It ...
in Washington, D.C. In 1999, the contract was awarded to Neustar, a company spun off from Lockheed for this purpose. The contract was renewed in 2004, and again in 2012. On January 1, 2019,
Somos Somos may refer to: Geography * Somoș River (Belinul Mic), in Covasna County, Romania * Somoș River (Malnaș), in Covasna County, Romania * Somoș River (Olt), in Covasna County, Romania People * Michael Somos, mathematician ** Somos seque ...
assumed the NANPA function under a one-year bridge contract granted by the FCC with the goal of consolidating the NANPA function with the Pooling Administrator and identifying a long-term contract holder. On December 1, 2020, Somos secured the $76 million contract for a term of eight years against one other bidder.


Numbering plan

The vision and goal of the architects of the North American Numbering Plan was a system by which telephone subscribers in the United States and Canada could themselves dial and establish a
telephone call A telephone call is a connection over a telephone network A telephone network is a telecommunications network that connects telephones, which allows telephone calls between two or more parties, as well as newer features such as fax and interne ...
to any other subscriber without the assistance of
switchboard operator In the early days of telephony, companies used manual telephone switchboards, and switchboard operators connected calls by inserting a pair of phone plugs into the appropriate jacks. They were gradually phased out and replaced by automated system ...
s. While this required an expansion of most existing local numbering plans, many of which required only four or five digits to be dialed, or even fewer in small communities, the plan was designed to enable local telephone companies to make as few changes as possible in their systems.


Numbering plan areas and central offices

The new numbering plan divided the North American continent into regional service areas, called ''numbering plan areas'' (''NPA''s), primarily following the jurisdictional boundaries of
U.S. states In the United States, a state is a constituent political entity, of which there are 50. Bound together in a political union, each state holds governmental jurisdiction over a separate and defined geographic territory where it shares its sover ...
and
Canadian provinces Within the geographical areas of Canada, the ten provinces and three territories are sub-national administrative divisions under the jurisdiction of the Canadian Constitution. In the 1867 Canadian Confederation, three provinces of British North ...
. Some states or provinces needed to be divided into multiple areas. NPAs were created in accordance with principles deemed to maximize customer understanding and minimize dialing effort while reducing plant cost.''
Notes on the Network ''Notes on the Network'' is a publication of the American Telephone & Telegraph Company (AT&T) that outlines the state, technology, and operating principles of the public switched telephone network in the United States and Canada, and the other m ...
'', AT&T (1980)
Each NPA was identified by a unique three-digit code number that was prefixed to the local telephone number, when calling from one NPA to another. Within the same numbering plan area, dialing the area code was not necessary. The
telephone exchange A telephone exchange, telephone switch, or central office is a telecommunications system used in the public switched telephone network (PSTN) or in large enterprises. It interconnects telephone subscriber lines or virtual circuits of digital syst ...
s–in the Bell System they were officially called ''central offices''–became local exchange points in the nationwide system. Each of them was also assigned a three-digit number unique within its NPA. The combination of NPA code and central office code served as a destination routing code for use by operators to reach any central office through the switching network.AT&T (1955) ''Notes on Nationwide Dialing'' Due to the numerical structure of the numbering system, each NPA was technically limited to 540 central offices. Although the limitation to 540 central offices required the most populous states to be divided into multiple NPAs, it was not the sole reason to subdivide a state. An important aspect was the existing infrastructure for call routing, which had developed in preceding decades independently of state boundaries. The rules of determining areas also attempted to avoid cutting across busy toll traffic routes, so that most toll traffic remained within an NPA, and outgoing traffic in one area would not be tributary to toll offices in an adjacent area.W.H. Nunn, ''Nationwide Numbering Plan'', Bell System Technical Journal 31(5), 851 (1952) As a result,
New York New York most commonly refers to: * New York City, the most populous city in the United States, located in the state of New York * New York (state), a state in the northeastern United States New York may also refer to: Film and television * '' ...
state was initially divided into five areas, the most of any state.
Illinois Illinois ( ) is a U.S. state, state in the Midwestern United States, Midwestern United States. Its largest metropolitan areas include the Chicago metropolitan area, and the Metro East section, of Greater St. Louis. Other smaller metropolita ...
,
Ohio Ohio () is a state in the Midwestern region of the United States. Of the fifty U.S. states, it is the 34th-largest by area, and with a population of nearly 11.8 million, is the seventh-most populous and tenth-most densely populated. The sta ...
,
Pennsylvania Pennsylvania (; ( Pennsylvania Dutch: )), officially the Commonwealth of Pennsylvania, is a state spanning the Mid-Atlantic, Northeastern, Appalachian, and Great Lakes regions of the United States. It borders Delaware to its southeast, ...
, and
Texas Texas (, ; Spanish language, Spanish: ''Texas'', ''Tejas'') is a state in the South Central United States, South Central region of the United States. At 268,596 square miles (695,662 km2), and with more than 29.1 million residents in 2 ...
were assigned four NPAs each, and
California California is a U.S. state, state in the Western United States, located along the West Coast of the United States, Pacific Coast. With nearly 39.2million residents across a total area of approximately , it is the List of states and territori ...
,
Iowa Iowa () is a state in the Midwestern region of the United States, bordered by the Mississippi River to the east and the Missouri River and Big Sioux River to the west. It is bordered by six states: Wisconsin to the northeast, Illinois to the ...
, and
Michigan Michigan () is a state in the Great Lakes region of the upper Midwestern United States. With a population of nearly 10.12 million and an area of nearly , Michigan is the 10th-largest state by population, the 11th-largest by area, and the ...
received three. Eight states and provinces were split into two NPAs. Traditionally, central office switching systems were designed to serve up to ten thousand subscriber numbers. Thus, subscribers were assigned four-digit line or station numbers. This rounded out the total number of digits in a subscriber telephone number to ten: a three-digit area code, three-digit central office code, and four digits for each line. This fixed format defined the North American Numbering Plan as a ''closed numbering plan'',AT&T, ''Notes on the Network'', Section 10, p.3 (1980). as opposed to developments in some other countries where the number of digits was not fixed. The closed numbering plan did not require the subscriber to dial all digits. When making a local call or a call within their numbering plan area, the area code was omitted, resulting in seven-digit dialing. Ten-digit dialing was only necessary when placing ''foreign area'' calls to subscribers in another state or numbering plan area. Exceptions existed for communities located on NPA boundaries, so that uniform local dialing was still possible in historically established communities.


Initial numbering system

In 1947, AT&T completed the new design for a nationwide toll network that established the original North American area codes. The new organization provided for 152 area codes, each with a capacity to serve up to 540 central offices.Ralph Mabbs, ''Nation-Wide Operator Toll Dialing—the Coming Way'', Bell Telephone Magazine 1947 p.180 Originally, only eighty-six area codes were assigned.
New Jersey New Jersey is a state in the Mid-Atlantic and Northeastern regions of the United States. It is bordered on the north and east by the state of New York; on the east, southeast, and south by the Atlantic Ocean; on the west by the Delaware ...
received the first NPA code in the new system, area code 201. The second area code,
202 Year 202 (Roman numerals, CCII) was a common year starting on Friday (link will display the full calendar) of the Julian calendar. At the time, it was known as the Year of the Consulship of Severus and Antoninus (or, less frequently, year 955 '' ...
, was assigned to the
District of Columbia ) , image_skyline = , image_caption = Clockwise from top left: the Washington Monument and Lincoln Memorial on the National Mall, United States Capitol, Logan Circle, Jefferson Memorial, White House, Adams Morgan, ...
. The allocation of area codes was readjusted as early as 1948 to account for inadequacies in some metropolitan areas. For example, the
Indiana Indiana () is a U.S. state in the Midwestern United States. It is the 38th-largest by area and the 17th-most populous of the 50 States. Its capital and largest city is Indianapolis. Indiana was admitted to the United States as the 19th s ...
numbering plan area 317 was divided to provide a larger numbering pool in the Indiana suburbs of
Chicago (''City in a Garden''); I Will , image_map = , map_caption = Interactive Map of Chicago , coordinates = , coordinates_footnotes = , subdivision_type = Country , subdivision_name ...
( area code 219). Initially, states divided into multiple numbering plan areas were assigned area codes with the digit ''1'' in the second position, while areas that comprised entire states or provinces received codes with ''0'' as the middle digit. This rule was broken by the early 1950s, as NPAs with digit ''0'' in the middle had to be split, but until 1995 all area codes assigned had none other than the digits ''0'' and ''1'' in this position. The eight codes of the form ''N11'' (''N = 2–9'') were reserved as service codes. The easily recognizable codes of the form ''N00'' were available in the numbering plan, but were not initially included in assignments. Additional area code patterns were later assigned for other services; for example, the area codes ''N10'' were implemented for the Teletypewriter Exchange Service (TWX).


Central office codes

It was already common practice for decades that the digits ''0'' and ''1'' could not appear in the first two digits of the central office codes, because the system of using the first two letters of familiar names for central offices did not assign letters to these digits. The digit ''0'' was used for
operator assistance Operator assistance refers to a telephone call in which the calling party requires an operator to provide some form of assistance in completing the call. This may include telephone calls made from pay phones, calls placed station-to-station, per ...
, and ''1'', which is essentially a single pulse of loop interruption, was automatically ignored by most switching equipment of the time. Therefore, the 0/1 rule for the area code provided a convenient means to distinguish seven-digit dialing from ten-digit dialing. The use of telephone exchange names as part of telephone numbers had been a well-established practice, and this was preserved for convenience and expediency in the new network design. The letter-to-digit translations were printed on the face of every rotary dial in the metropolitan areas, according to a scheme designed by W.G. Blauvelt in 1917, that had been used in the Bell System in large metropolitan areas since the early 1920s. The network reorganization standardized this system to using a two-letter, five-digit (''2L-5N'') representation of telephone numbers in most exchanges in North America, or to using an equivalent all-numeric seven-digit numbering plans, as was practiced by some telephone companies.


All-number calling

All-number calling was a telephone numbering plan introduced in 1958, that converted telephone numbers with exchange names to a numeric representation of seven digits. The original plan of 1947 had been projected to be usable beyond the year 2000. However, by the late 1950s it became apparent that it would be outgrown by about 1975.AT&T, ''All-Number Calling Being Introduced In Bell System'', Bell Laboratories Record 38(12) p.470 (December 1960) The limitations for the usable leading digits of central office codes, imposed by using common names for central office names, and their leading two characters as guides for customer dialing could no longer be maintained when opening new central offices. By 1962 it was forecast that in 1985 the number of telephones in the nation would equal its population of 280 million and increase to 600 million telephones for 340 million people in 2000.Blair N.D., Cosgrove M.P. (AT&T), ''why all numbers?'', Bell Telephone Magazine, Autumn 1962, p.10 As a result, the North American telephone administrations first introduced letter combinations that could not be linked to a familiar pronounceable central office name. Finally, they sought the elimination of central office names and letter codes, and introduced ''all-number calling'' (ANC). Under all-number calling, the number of permissible central office prefixes increased from 540 to potentially 800, but the first two digits of the central office code were still restricted to the range ''2'' to ''9'', and the eight combinations that ended in ''11'' were reserved as special calling codes. This increased the numbering pool for central office codes to 640, and resulted in the partitioning of the prefix space (''000''—''999'') according to the table at the right.


Interchangeable central office codes

As the numbering plan grew in the 1960s under all-number calling, plan administrators at AT&T identified that by c. 1973 some of the largest area codes in urban centers might run out of central office prefixes to install more individual access lines. For relief in these cases, they finally removed the requirement that the middle digit of the central office code could not be ''0'' or ''1''. This resulted in the format of interchangeable central office codes, ''N X X'', where N=2–9, and X is any digit. The first cities that required this action, in 1974, were the cities of Los Angeles with area code 213 and New York with 212. This change also required modification of the local dialing procedures to distinguish local calls from long-distance calls with area codes. Requiring ''1'' to be dialed before the full number in some areas provided for area codes of the form ''N10'', such as 210 in the
San Antonio ("Cradle of Freedom") , image_map = , mapsize = 220px , map_caption = Interactive map of San Antonio , subdivision_type = Country , subdivision_name = United States , subdivision_type1= U.S. state, State , subdivision_name1 = Texas , s ...
, Texas, area and 410 in eastern
Maryland Maryland ( ) is a state in the Mid-Atlantic region of the United States. It shares borders with Virginia, West Virginia, and the District of Columbia to its south and west; Pennsylvania to its north; and Delaware and the Atlantic Ocean to ...
. Therefore, someone calling from
San Jose, California San Jose, officially San José (; ; ), is a major city in the U.S. state of California that is the cultural, financial, and political center of Silicon Valley and largest city in Northern California by both population and area. With a 2020 popul ...
, to
Los Angeles Los Angeles ( ; es, Los Ángeles, link=no , ), often referred to by its initials L.A., is the largest city in the state of California and the second most populous city in the United States after New York City, as well as one of the world' ...
before the change would have dialed 213-555-0123 and after the change 1-213-555-0123, which permitted the use of 213 as an exchange prefix in the San Jose area. The preceding ''1'' also ideally indicates a toll call; however, this is inconsistent across the NANP because the FCC has left it to the U.S. state
public utilities commission In the United States, it is a governing body of a utility. In Canada, it is a utility, not a regulatory body. Canada In Canada, a public utilities commission (PUC) is a public utility owned and operated by a municipal or local government under t ...
s to regulate for traditional
landline A landline (land line, land-line, main line, home phone, fixed-line, and wireline) is a telephone connection that uses metal wires or optical fiber telephone line for transmission, as distinguished from a mobile cellular network, which uses ...
s, and it has since become moot for
mobile phone A mobile phone, cellular phone, cell phone, cellphone, handphone, hand phone or pocket phone, sometimes shortened to simply mobile, cell, or just phone, is a portable telephone that can make and receive calls over a radio frequency link whil ...
s and digital
VoIP Voice over Internet Protocol (VoIP), also called IP telephony, is a method and group of technologies for the delivery of voice communications and multimedia sessions over Internet Protocol (IP) networks, such as the Internet. The terms Internet t ...
services that now offer nationwide calling without the extra digit.


Interchangeable NPA codes

In 1995, the North American Numbering Plan Administrator removed the requirement that the middle digit of an area code had to be either ''0'' or ''1'', implementing fully
interchangeable NPA and central office codes In the North American Numbering Plan (NANP), interchangeable NPA and central office codes constituted a change in numbering plan design and policy, to mitigate exhaustion of the numbering resources of the ten-digit telephone numbers used in the clo ...
, that had already been anticipated since the 1960s, when interchangeable central office codes were sanctioned.


Modern plan

The NANP numbering format may be summarized in the ten-digit notation ''NXX NXX-XXXX'', where digits ''N'' denote any of ''2''–''9'', and ''X'' is any digit (''0''–''9''). Using 0 or 1 as the first digit of an area code or central office code is invalid, as is a 9 as the middle digit of an area code; these are trunk prefixes or reserved for
North American Numbering Plan expansion The expansion of the North American Numbering Plan (NANP) is the anticipated requirement for providing more telephone numbers to accommodate future needs beyond the pool of ten-digit telephone numbers. Ten-digit telephone numbers have been in use ...
. :For example, ''(234) 235-5678'' is a valid telephone number; with area code 234, central office prefix (exchange) 235, and line number 5678. The number ''(234) 911-5678'' is invalid, because the central office code must not be in the form N11. ''(314) 159-2653'' is invalid, because the office code must not begin with ''1''. ''(123) 234-5678'' is invalid, because the NPA must not begin with 0 or 1. Each three-digit area code has a capacity of 7,919,900 telephone numbers (7,918,900 in the United States). Despite the widespread use of fictional telephone numbers of the form ''NXX 555-XXXX'', only the block of line numbers from ''0100'' through ''0199'' are specifically reserved for this purpose, leaving the rest available for assignment. The
country calling code Country calling codes or country dial-in codes are telephone number prefixes for reaching telephone subscribers in the networks of the member countries or regions of the International Telecommunication Union (ITU). The codes are defined by the ...
for all countries participating in the NANP is ''1''. The prefix ''1'' is also used with the NANP for long-distance dialing.


Non-geographic services

The North American Numbering Plan recognizes the need for non-geographic services by designating certain numbering blocks for such purposes. Many of these telephone numbers are selected from the ''easily recognizable codes'' (ERCs). For system-wide toll-free calling, in which the receiving party is billed for the call, uses the number range with area codes of the form 8XX. Area code and central office prefixes for other non-geographic services have the form 5XX-NXX. As of January 2021, the codes 500, 521, 522, 533, 544, 566, 577, 588, 523, 524, 525, and 526 have been designated. These codes are used for fixed or mobile devices, and not assigned to rate centers. As addresses, they may or may not traverse the public switched telephone network (PSTN). Applications include the use as personal
500 500 may refer to: * 500 (number) * 500 BC * AD 500 Buildings and places * 500 Boylston Street of Boston * 500 Brickell in Miami * 500 Capitol Mall in Sacramento * 500 Fifth Avenue * 500 Renaissance Center, one of seven buildings in the GM Renai ...
numbers. Some carrier-specific services have used
area code 700 Area code 700 of the North American Numbering Plan is a service access code (SAC) implemented by interexchange carriers. It is reserved for carrier-specific number assignments to special services or destinations. It was introduced in 1983 for prov ...
. In Canada,
area code 600 Area code 600 is a telephone area code in the North American Numbering Plan for non-geographic use in Canada of specialized telecommunication services such as telex applications, caller-pays cellular, ISDN, and mobile satellite communication ser ...
is used for non-geographic applications. Area code 900 has been used for high-toll 900 numbers.


Cellular mobile services

The North American Numbering Plan does not set aside special non-geographic area codes exclusively for cellular phones, as is customary in some other national telephone administrations. Only one regional exception exists in
area code 600 Area code 600 is a telephone area code in the North American Numbering Plan for non-geographic use in Canada of specialized telecommunication services such as telex applications, caller-pays cellular, ISDN, and mobile satellite communication ser ...
in Canada. For cellular services, telephone numbers in the NANP are allocated within each area code from special central office prefixes. Calls to them are billed at the same rate as any other call. Consequently, the ''caller pays'' pricing model adopted in other countries, in which calls to cellular phones are charged at a higher nationwide rate, but incoming mobile calls are not charged to the mobile user, could not be implemented. Instead, North American cellular telephone subscribers are also generally charged for receiving calls (''subscriber pays''). In the past, this has discouraged mobile users from publishing mobile telephone numbers, but by the first decade of the 21st century, most users selected bundle pricing plans that included an allotment of minutes expected to be used in the billing period, and most U.S. carriers now offer unlimited calling plans at mass-market prices. Industry observers have attributed the relatively low
mobile phone penetration rate Mobile may refer to: Places * Mobile, Alabama, a U.S. port city * Mobile County, Alabama * Mobile, Arizona, a small town near Phoenix, U.S. * Mobile, Newfoundland and Labrador Arts, entertainment, and media Music Groups and labels * Mobile ...
in the United States, compared to that of Europe, to the subscriber-pays model. In this model the convenience of the mobility is charged to the subscriber. Callers from outside the local-calling region of the assigned number, however, pay for a long-distance call, although domestic long-distance rates are generally lower than the rates in caller-pays systems. Conversely, an advantage of caller-pays is the relative absence of telemarketing and
nuisance call Nuisance calls encompass any type of unwanted, unsolicited, telephone call. Common types of nuisance calls include prank calls, telemarketing calls, and silent calls. Obscene phone calls and other threatening calls are criminal acts in most jurisd ...
s to mobile numbers. The integrated numbering plan also enables local number portability between fixed and wireless services within a region, allowing users to switch to mobile service while keeping their telephone number. The initial plan for area code overlays did allow for providing separate area codes for use by mobile devices, although these were still assigned to a specific geographical area, and were charged at the same rate as other area codes. Initially, the area code 917 for
New York City New York, often called New York City or NYC, is the List of United States cities by population, most populous city in the United States. With a 2020 population of 8,804,190 distributed over , New York City is also the L ...
was specifically assigned for this purpose within the boroughs; however, a Federal court overturned the practice and the use of an area code for a specific telephony purpose. Since mobile telephony has been expanding faster than landline use, new area codes typically have a disproportionately large fraction of mobile and nomadic numbers, although landline and other services rapidly follow and local network portability can blur these distinctions.


Growth

Canada and the United States have experienced rapid growth in the number of area codes, particularly between 1990 and 2005. The widespread adoption of fax,
modem A modulator-demodulator or modem is a computer hardware device that converts data from a digital format into a format suitable for an analog transmission medium such as telephone or radio. A modem transmits data by Modulation#Digital modulati ...
, and mobile phone communication, as well as the deregulation of local telecommunication services in the United States in the mid-1990s, increased the demand for telephone numbers. The Federal Communications Commission allowed telecommunication companies to compete with the incumbent local exchange carriers for services, usually by forcing the existing sole service provider to lease infrastructure to other local providers. Because of the original design of the numbering plan and the telephone switching network that assumed only a single provider, number allocations had to be made in 10,000-number blocks even when far fewer numbers were required for each new vendor. Due to the proliferation of service providers in some numbering plan areas, many area codes fell into ''jeopardy'', facing exhaustion of numbering resources. The number blocks of failed service providers often remained unused, as no regulatory mechanism existed to reclaim and reassign these numbers. Area codes are added by two principal methods, number plan area ''splits'' and '' overlays''. Splits were implemented by dividing an area into two or more regions, one of which retained the existing area code and the other areas receiving a new code. In an overlay, multiple codes are assigned to the same geographical area, obviating the need for renumbering of existing services. Subtle variations of these techniques have been used as well, such as ''dedicated overlays'', in which the new code is reserved for a particular type of service, such as cellular phones and pagers, and ''concentrated overlays'', in which a part of the area retained a single code while the rest of the region received an overlay code. The only service-specific overlay in the NANP was
area code 917 Area code 917 is a telephone area code in the North American Numbering Plan for the five boroughs of New York City: The Bronx, Brooklyn, Manhattan, Queens, and Staten Island. It is an overlay code to all numbering plan areas (NPAs) in the city, ...
(New York City) when it was first installed; such service-specific area code assignments were later prohibited by the Federal Communications Commission. Most area codes of the form N10, originally reserved for AT&T's Teletypewriter eXchange (TWX) service, were transferred to Western Union in 1969 and were freed up for other use in 1981 after conversion to
Telex II The telex network is a station-to-station switched network of teleprinters similar to a telephone network, using telegraph-grade connecting circuits for two-way text-based messages. Telex was a major method of sending written messages electroni ...
service was complete. The last of these,
610 __NOTOC__ Year 610 (Roman numerals, DCX) was a common year starting on Thursday (link will display the full calendar) of the Julian calendar, the 610th year of the Common Era (CE) and ''Anno Domini'' (AD) designations, the 610th year of the 1st ...
, was assigned to Canada, but reassigned in 1992. These new area codes, as well as a few other codes used for routing calls to Mexico, were used for telephone area code splits in the late 1980s and early 1990s, as all other area codes under the original plan had been consumed. After the remaining valid area codes were used up by expansion, in 1995 the rapid increase in the need for more area codes forced the NANPA to allow the digits 2 through 8 to be used as a middle digit in new area code assignments, with 9 being reserved as a ''last resort'' for potential future expansion. At the same time, local exchanges were allowed to use 1 or 0 as a middle digit. The first area codes without a 1 or 0 as the middle digit were area code 334 in Alabama and area code 360 in Washington, which both began service on January 15, 1995. This was quickly followed by area code 520 serving Arizona on March 19, 1995. By 1995, many cities in the United States and Canada had more than one area code, either from dividing a city into different areas (NPA split) or having more than one code for the same area (NPA overlay). The overlay method requires that the area code must be dialed in all cases, even for local calls, while the split plan may permit seven-digit dialing within the same area. The transition to ten-digit dialing typically starts with a permissive dialing phase, which is widely publicized, during which dialing all ten digits is optional. After a period of several months, mandatory dialing begins, when seven-digit dialing is no longer permissible.
Atlanta Atlanta ( ) is the capital and most populous city of the U.S. state of Georgia. It is the seat of Fulton County, the most populous county in Georgia, but its territory falls in both Fulton and DeKalb counties. With a population of 498,715 ...
was the first U.S. city to require mandatory ten-digit dialing throughout the metropolitan area, roughly coinciding with the
1996 Summer Olympics The 1996 Summer Olympics (officially the Games of the XXVI Olympiad, also known as Atlanta 1996 and commonly referred to as the Centennial Olympic Games) were an international multi-sport event held from July 19 to August 4, 1996, in Atlanta, ...
held there. Atlanta was used as the test case not only because of its size, but also because it had the world's largest fiber-optic network at the time, five times larger than that of New York, and it was home to BellSouth (now part of AT&T), then the Southeastern Regional Bell Operating Company, with AT&T's fiber optics manufacturing facility within the city.


Growth issues

Depending on the techniques used for area code and central office code relief, the effect on telephone users varies. In areas in which overlays were used, this generally avoids the need for converting telephone numbers, so existing directories, business records, letterheads, business cards, advertising, and "speed-dialing" settings can retain the same phone numbers, while the overlay is used for new number allocations. The primary effect on telephone users is the necessity of remembering and dialing 10- or 11-digit numbers when only 7-digit dialing was previously permissible. Splitting instead of overlaying generally avoids the requirement for mandatory area-code dialing, but at the expense of having to convert a region to the new code. In addition to the requirements of updating records and directories to accommodate the new numbers, for efficient conversion this requires a period of "permissive dialing" in which the new and old codes are both allowed to work. Also, many splittings involved significant technical issues, especially when the area splittings occurred over boundaries other than phone network divisions. In 1998 area code 612, assigned to the Minneapolis – Saint Paul Twin Cities, was split to create area code 651 for St. Paul and the eastern metropolitan area. The Minnesota Public Utilities Commission mandated that the new boundary exactly follow municipal boundaries, which were distinctly different from telephone exchange boundaries, and that all subscribers keep their seven-digit numbers. These two goals were directly at odds with the reason for the split, namely to provide additional telephone numbers. More than forty exchanges had territory that straddled the new boundary. As a result, prefixes were duplicated in both area codes, which counteracted much of the benefit of the split, with only 200 of 700 prefixes in area 612 moving entirely to area 651. In less than two years area code 612 again exhausted its supply of telephone numbers, and required a three-way split in 2000, creating the new area codes
763 Year 763 (Roman numerals, DCCLXIII) was a common year starting on Saturday (link will display the full calendar) of the Julian calendar. The denomination 763 for this year has been used since the early medieval period, when the Anno Domini calen ...
and 952. The split followed political boundaries, rather than rate center boundaries, resulting in additional split prefixes; a few numbers moved from 612 to 651 and then to 763 in less than two years.


Decrease of growth rate

Recognizing that the proliferation of area codes was largely due to the telecom deregulation act and the assignment of numbers in blocks of ten thousand, the FCC instructed NANPA, by then administered by Neustar, to alleviate the numbering shortage. As a result, number pooling was piloted in 2001 as a system for allocating local numbers to carriers in blocks of 1,000 rather than 10,000. Because of the then design of the switched telephone network, this was a considerable technical obstacle. Number pooling was implemented with another technical obstacle, local number portability. The program has been implemented in much of the United States by state regulators. Some cities have also implemented rate center consolidation; fewer rate centers resulted in more efficient use of telephone numbers, as carriers would reserve blocks of 1,000 or 10,000 numbers in each of multiple rate centers in the same area even if they had relatively few clients in the area. (A rate center is a geographical area used by a Local Exchange Carrier (LEC) to determine the boundaries for local calling, billing and assigning phone numbers. Typically a call within a rate center is local, while a call from one rate center to another is a long-distance call.) Together with aggressive reclamation of unused number blocks from telecom providers, number pooling has reduced the need for additional area codes, so that many previously designated area splits and overlays have been postponed indefinitely. Canada never implemented number pooling, so that even the smallest villages are rate centers and every CLEC is assigned blocks of ten thousand numbers.


New area codes outside the contiguous United States and Canada

Before 1995, all NANP countries and territories outside the
contiguous United States The contiguous United States (officially the conterminous United States) consists of the 48 adjoining U.S. states and the Federal District of the United States of America. The term excludes the only two non-contiguous states, Alaska and Hawaii ...
, Alaska, Hawaii and Canada shared the area code 809. This included
Puerto Rico Puerto Rico (; abbreviated PR; tnq, Boriken, ''Borinquen''), officially the Commonwealth of Puerto Rico ( es, link=yes, Estado Libre Asociado de Puerto Rico, lit=Free Associated State of Puerto Rico), is a Caribbean island and Unincorporated ...
and the
U.S. Virgin Islands The United States Virgin Islands,. Also called the ''American Virgin Islands'' and the ''U.S. Virgin Islands''. officially the Virgin Islands of the United States, are a group of Caribbean islands and an unincorporated and organized territory ...
. Each has since been assigned one or more distinct numbering plan areas; area code
809 __NOTOC__ Year 809 (Roman numerals, DCCCIX) was a common year starting on Monday (link will display the full calendar) of the Julian calendar. Events By place Byzantine Empire * Spring – Siege of Serdica (809), Siege of Serdica: ...
now exclusively serves the Dominican Republic (along with area codes 829 and 849). The United States Pacific territories of the
Northern Mariana Islands The Northern Mariana Islands, officially the Commonwealth of the Northern Mariana Islands (CNMI; ch, Sankattan Siha Na Islas Mariånas; cal, Commonwealth Téél Falúw kka Efáng llól Marianas), is an unincorporated territory and commonw ...
and
Guam Guam (; ch, Guåhan ) is an organized, unincorporated territory of the United States in the Micronesia subregion of the western Pacific Ocean. It is the westernmost point and territory of the United States (reckoned from the geographic cent ...
joined the NANP in 1997, and
American Samoa American Samoa ( sm, Amerika Sāmoa, ; also ' or ') is an unincorporated territory of the United States located in the South Pacific Ocean, southeast of the island country of Samoa. Its location is centered on . It is east of the International ...
became an NANP member in October 2004. The Dutch possession of Sint Maarten was originally scheduled to join the NANP on May 31, 2010, but the changeover was postponed to September 30, 2011.


Telephone number size expansion

The NANP exhaust analysis estimates that the existing numbering system is sufficient beyond 2049, based on the assumptions that a maximum of 674 NPAs continue to be available, and that on average 3,990 central office codes are needed per year. In case of exhaustion, various plans are discussed for expanding the numbering plan. One option is to add the digit 1 or 0 either at the beginning or at the end of the area code, or prefixing it to the seven-digit subscriber number. This would require eleven-digit dialing even for local calls between any two NANP numbers. Another proposal introduces the digit ''9'' into the area code in the format ''x9xx'', so that, for example,
San Francisco San Francisco (; Spanish language, Spanish for "Francis of Assisi, Saint Francis"), officially the City and County of San Francisco, is the commercial, financial, and cultural center of Northern California. The city proper is the List of Ca ...
's ''415'' would become ''4915''. Other proposals include reallocating blocks of numbers assigned to smaller long-distance carriers or unused reserved services.


Dialing procedures

The structure of the North American Numbering Plan permits implementation of local
dial plan In telecommunication, a dial plan (or dialing plan) establishes the permitted sequences of digits dialed by telephone subscriber and the manner in which a telephone switch interprets these digits within the definitions of the prevailing telephone nu ...
s in each plan area, depending on requirements. When multiple NPA codes serve an area in an overlay arrangement, ten-digit (10D) dialing is required. Seven-digit (7D) dialing may be permissible in areas with single area codes. Depending on the requirement of toll alerting, it may be necessary to prefix a telephone number with ''1''. The NANPA publishes dial plan information for individual area codes. The standard dial plans in most cases are as follows: The number of digits dialed is unrelated to being a local call or a toll call when there is no toll alerting. Allowing 7D local dial across an area code boundary, which is uncommon today, requires
central office code protection In the administration of the North American Numbering Plan, central office code protection is a numbering policy for maintaining local seven-digit dialing in communities that extend on both sides of the boundary line between multiple numbering plan ...
, locally if using toll alerting, across the entire area code otherwise, to avoid assignment of the same seven-digit number on both sides. Landlines occasionally require 1+10D where 10D is required, most notably in California. Most areas permit local calls as 1+10D except for Texas, Georgia, and some jurisdictions in Canada which require that landline callers know which numbers are local and which are toll, dialing 10D for local calls and 1+10D for all toll calls. In almost all cases, domestic operator-assisted calls are dialed 0+10D.


Special numbers and codes

Some common special numbers in the North American system: * 0 –
Operator assistance Operator assistance refers to a telephone call in which the calling party requires an operator to provide some form of assistance in completing the call. This may include telephone calls made from pay phones, calls placed station-to-station, per ...
* 00 –
Long-distance operator In telephony, the long-distance operator is a telephone operator available to assist with making long distance telephone calls (or ''toll calls'' in British English), answering billing questions, making collect call A collect call in Canada a ...
assistance (formerly 2-1-1) *
011 The following is a list of different international call prefixes that need to be dialled when placing an international telephone call from different countries. Countries by international prefix Countries using optional carrier selection cod ...
– International access code using direct dial (for all destinations outside the NANP). * 01 – International access code using operator assistance (for all destinations outside the NANP). * 101-xxxx – Used to select use of an alternative
long-distance carrier An interexchange carrier (IXC), in U.S. legal and regulatory terminology, is a type of telecommunication company, commonly called a long-distance telephone company. It is defined as any carrier that provides services across multiple local access ...
*
211 Year 211 ( CCXI) was a common year starting on Tuesday of the Julian calendar. At the time, in the Roman Empire it was known as the Year of the Consulship of Terentius and Bassus (or, less frequently, year 964 ''Ab urbe condita''). The denomin ...
– Local community information or social services (in some cities) *
311 311 may refer to: * 311 (number), a natural number * AD 311, a year of the Julian calendar, in the fourth century AD * 311 BC, a year of the pre-Julian Roman calendar * 311 (band), an American band ** ''311'' (album), band 311's self-titled album ...
– City government or non-emergency police matters *
411 411 may refer to: * The year AD 411, the four hundred and eleventh year of the Gregorian calendar * 411 BC * 4-1-1, a telephone directory assistance number in the United States and Canada ** By extension, a slang term for "information" * ''What's ...
– Local telephone directory service (Some telephone companies provide national directory assistance) *
511 __NOTOC__ Year 511 (DXI) was a common year starting on Saturday (link will display the full calendar) of the Julian calendar. At the time, it was known as the Year of the Consulship of Felix and Secundinus (or, less frequently, year 1264 ''Ab ...
– Traffic, road, and tourist information *
611 __NOTOC__ Year 611 ( DCXI) was a common year starting on Friday (link will display the full calendar) of the Julian calendar. The denomination 611 for this year has been used since the early medieval period, when the Anno Domini calendar era ...
– Telephone line repair service (formerly 4104),
wireless operator A radio operator (also, formerly, wireless operator in British and Commonwealth English) is a person who is responsible for the operations of a radio system. The profession of radio operator has become largely obsolete with the automation of ra ...
customer service (formerly 811). *
711 711 may refer to: * 711 (number), a natural number * AD 711, a year of the 8th century AD * 711 BC, a year of the 8th century BC * 7-1-1, the telephone number of the Telecommunications Relay Service in the United States and Canada * 7-Eleven, a cha ...
– Relay service for customers with hearing or speech disabilities. *
811 __NOTOC__ Year 811 (Roman numerals, DCCCXI) was a common year starting on Wednesday (link will display the full calendar) of the Julian calendar. Events By place Byzantine Empire * Byzantine–Bulgarian wars#Conflict with Nikephoros ...
– Local utility location services (United States), non-urgent
telehealth Telehealth is the distribution of health-related services and information via electronic information and telecommunication technologies. It allows long-distance patient and clinician contact, care, advice, reminders, education, intervention, mon ...
/teletriage services in Canada (formerly telephone company business office) *
911 911 or 9/11 may refer to: Dates * AD 911 * 911 BC * September 11 ** 9/11, the September 11 attacks of 2001 ** 11 de Septiembre, Chilean coup d'état in 1973 that outed the democratically elected Salvador Allende * November 9 Numbers * 911 ...
Emergency telephone number Most public switched telephone networks have a single emergency telephone number (sometimes known as the universal emergency telephone number or the emergency services number) that allows a caller to contact local emergency services for assista ...
– fire department, medical emergency, police. *
988 Year 988 ( CMLXXXVIII) was a leap year starting on Sunday (link will display the full calendar) of the Julian calendar. Events By place Byzantine Empire * Fall – Emperor Basil II, supported by a contingent of 6,000 Varangians ...
National Suicide Prevention Lifeline (United States). * 950-xxxx – Feature group code for access to a carrier from a non-subscriber location. The feature requires the customer dial a 950-xxxx number and enter a calling card number and destination telephone number. It was originally used for locations where 101-xxxx dialing was not possible. * 958-xxxx (local); 959-xxxx (long distance) – Plant test numbers, such as automatic number announcement circuits. It was once common to reserve entire unused exchange prefixes or N11 numbers (4101 was ringback number on many step-by-step switches), but these have largely moved to individual unpublished numbers within the standard 958-xxxx (local) or 959-xxxx (long-distance) plant test exchanges as numbers become scarce. * 1 (NPA) 555-1212 – Non-local directory information (Canada and United States) Vertical service codes are used for special calling features, such as: * *51 and 1151: A history of unanswered calls on a telephone number, useful for those who are not Caller ID subscribers. * *57 and 1157: Used to
trace Trace may refer to: Arts and entertainment Music * Trace (Son Volt album), ''Trace'' (Son Volt album), 1995 * Trace (Died Pretty album), ''Trace'' (Died Pretty album), 1993 * Trace (band), a Dutch progressive rock band * The Trace (album), ''The ...
harassing, threatening, abusive, obscene, etc. phone calls, and keep results of trace at phone company. * *66 and 1166: To keep retrying a busy-line (see also
Called-party camp-on In telecommunication, a called-party camp-on is a communication system service feature that enables the system to complete an access attempt in spite of issuance of a user blocking signal. This is most often found in a switchboard system at a comp ...
) * *67 and 1167: Caller ID Block * *69 and 1169: Call Return ''caller may press '1' to return call after hearing number'' * *70 and 1170: Cancel call waiting on a call-by-call basis * *71 and 1171: Three-way calling, which lets a person talk to people in two different locations at the same time. * *74 and 1174: Speed dial, which allows someone to quickly dial any of eight frequently called numbers using a one-digit code, from any phone on their line. * *75 allows a total of 30 speed-call numbers with two digits. * *77 activates Anonymous Call Rejection Service * *82 and 1182: Releases Caller ID block on a call-by-call basis * *87 deactivates Anonymous Call Rejection Service The four-digit numbers are not implemented in some areas. The star codes (*) are for use on
Touch-Tone Dual-tone multi-frequency signaling (DTMF) is a telecommunication signaling system using the voice-frequency band over telephone lines between telephone equipment and other communications devices and switching centers. DTMF was first developed ...
telephone A telephone is a telecommunications device that permits two or more users to conduct a conversation when they are too far apart to be easily heard directly. A telephone converts sound, typically and most efficiently the human voice, into e ...
s, whereas the four-digit numbers prefixed 11xx are used on
rotary dial telephone A rotary dial is a component of a telephone or a telephone switchboard that implements a signaling technology in telecommunications known as pulse dialing. It is used when initiating a telephone call to transmit the destination telephone number ...
s which cannot dial the * symbol. Not all NANP countries use the same codes. For example, the emergency telephone number is not always 911:
Trinidad and Tobago Trinidad and Tobago (, ), officially the Republic of Trinidad and Tobago, is the southernmost island country in the Caribbean. Consisting of the main islands Trinidad and Tobago, and numerous much smaller islands, it is situated south of ...
and
Dominica Dominica ( or ; Kalinago: ; french: Dominique; Dominican Creole French: ), officially the Commonwealth of Dominica, is an island country in the Caribbean. The capital, Roseau, is located on the western side of the island. It is geographically ...
use
999 999 or triple nine most often refers to: * 999 (emergency telephone number), a telephone number for the emergency services in several countries * 999 (number), an integer * AD 999, a year * 999 BC, a year Books * ''999'' (anthology) or ''999: ...
, as in the
United Kingdom The United Kingdom of Great Britain and Northern Ireland, commonly known as the United Kingdom (UK) or Britain, is a country in Europe, off the north-western coast of the continental mainland. It comprises England, Scotland, Wales and North ...
. The country of
Barbados Barbados is an island country in the Lesser Antilles of the West Indies, in the Caribbean region of the Americas, and the most easterly of the Caribbean Islands. It occupies an area of and has a population of about 287,000 (2019 estimate). ...
uses 211 for
police The police are a constituted body of persons empowered by a state, with the aim to enforce the law, to ensure the safety, health and possessions of citizens, and to prevent crime and civil disorder. Their lawful powers include arrest and t ...
force, 311 for
fire Fire is the rapid oxidation of a material (the fuel) in the exothermic chemical process of combustion, releasing heat, light, and various reaction Product (chemistry), products. At a certain point in the combustion reaction, called the ignition ...
, and 511 for
ambulance An ambulance is a medically equipped vehicle which transports patients to treatment facilities, such as hospitals. Typically, out-of-hospital medical care is provided to the patient during the transport. Ambulances are used to respond to medi ...
, while
Jamaica Jamaica (; ) is an island country situated in the Caribbean Sea. Spanning in area, it is the third-largest island of the Greater Antilles and the Caribbean (after Cuba and Hispaniola). Jamaica lies about south of Cuba, and west of His ...
uses 114 for directory assistance, 119 for police force, and 110 for
fire Fire is the rapid oxidation of a material (the fuel) in the exothermic chemical process of combustion, releasing heat, light, and various reaction Product (chemistry), products. At a certain point in the combustion reaction, called the ignition ...
and
ambulance An ambulance is a medically equipped vehicle which transports patients to treatment facilities, such as hospitals. Typically, out-of-hospital medical care is provided to the patient during the transport. Ambulances are used to respond to medi ...
services. Despite its early importance as a share of the worldwide telephone system, few of the NANP's codes, such as 911, have been adopted outside the system. Determining that 911 requires unnecessary rotation time on rotary dial telephones, the
European Union The European Union (EU) is a supranational political and economic union of member states that are located primarily in Europe. The union has a total area of and an estimated total population of about 447million. The EU has often been des ...
has adopted its own standardized number of
112 112 may refer to: *112 (number), the natural number following 111 and preceding 113 *112 (band), an American R&B quartet from Atlanta, Georgia **112 (album), ''112'' (album), album from the band of the same name *112 (emergency telephone number), t ...
, while countries in Asia and the rest of the world use a variety of other two- or three-digit emergency telephone number combinations. The 112 code is gaining prevalence because of its preprogrammed presence in mobile telephones that conform to the European GSM standard. The European Union and many other countries have chosen the
International Telecommunication Union The International Telecommunication Union is a specialized agency of the United Nations responsible for many matters related to information and communication technologies. It was established on 17 May 1865 as the International Telegraph Unio ...
's 00 as their international access number instead of 011. The toll-free prefix 800 has been widely adopted elsewhere, including as the international toll-free country code. It is often preceded by a 0 rather than a 1 in many countries where 0 is the trunk prefix.


International dialing

While international direct dialing was available in some locations in the United States by the late 1950s, a continental system was introduced as International Direct Distance Dialing (IDDD) for the territories of the North American Numbering Plan in March 1970. While the NANP was designed as a ''closed numbering plan'' with ten digit telephone numbers, IDDD was implemented through extensive modifications in the switching systems to accommodate the international ''open numbering plan'' with seven to twelve digits in the national telephone numbers. Access to the international network is facilitated by the dialing prefix ''011'', after which the
country calling code Country calling codes or country dial-in codes are telephone number prefixes for reaching telephone subscribers in the networks of the member countries or regions of the International Telecommunication Union (ITU). The codes are defined by the ...
and the national telephone number are dialed.


Number portability

The
Telecommunications Act of 1996 The Telecommunications Act of 1996 is a United States federal law enacted by the 104th United States Congress on January 3, 1996, and signed into law on February 8, 1996, by President Bill Clinton. It primarily amended Chapter 5 of Title 47 of t ...
( (b)(2)) authorizes the Federal Communications Commission (FCC) to require all local exchange carriers (LECs) to offer local number portability. The FCC regulations were enacted on June 27, 1996, with changes to take effect in the one hundred largest
Metropolitan Statistical Area In the United States, a metropolitan statistical area (MSA) is a geographical region with a relatively high population density at its core and close economic ties throughout the area. Such regions are neither legally Incorporated town, incorporate ...
s by October 1, 1997, and elsewhere by December 31, 1998. The FCC directed the North American Numbering Council (NANC) to select one or more private-sector candidates for the local number portability administrator (LNPA) function, in a manner akin to the selection of the North American Numbering Plan Administrator (NANPA). The
toll-free telephone number A toll-free telephone number or freephone number is a telephone number that is billed for all arriving calls. For the calling party, a call to a toll-free number from a landline is free of charge. A toll-free number is identified by a dialing prefi ...
s in NPA 800, 888, 877, 866, 855, 844, and 833 have been portable through the RespOrg system since 1993.


Toll charges

Calls between different countries and territories of the NANP are not typically charged at domestic rates. For example, most long-distance plans may charge a California subscriber a higher rate for a call to British Columbia than for a call to New York, even though both destinations are within the NANP. Similarly, calls from Bermuda to U.S. numbers (including 1-800 numbers, which are normally thought of as
toll-free A toll-free telephone number or freephone number is a telephone number that is billed for all arriving calls. For the calling party, a call to a toll-free number from a landline is free of charge. A toll-free number is identified by a dialing prefi ...
) incur international rates. This is because many of the island nations implemented a plan of subsidizing the cost of local phone services by directly charging higher pricing levies on international long-distance services. Because of these higher fees, scams had taken advantage of customers' unfamiliarity with pricing structure to call the legacy regional area code 809. Some scams lured customers from the United States and Canada into placing expensive calls to the Caribbean, by representing area code
809 __NOTOC__ Year 809 (Roman numerals, DCCCIX) was a common year starting on Monday (link will display the full calendar) of the Julian calendar. Events By place Byzantine Empire * Spring – Siege of Serdica (809), Siege of Serdica: ...
as a regular domestic, low-cost, or toll-free call. The split of 809 (which formerly covered all of the Caribbean NANP points) into multiple new area codes created many new, unfamiliar prefixes which could be mistaken for U.S. or Canada domestic area codes but carried high tariffs. In various island nations, premium exchanges such as +1-876-HOT-, +1-876-WET- or +1-876-SEX- (where 876 is Jamaica) became a means to circumvent consumer-protection laws governing
area code 900 __NOTOC__ Year 900 ( CM) was a leap year starting on Tuesday (link will display the full calendar) of the Julian calendar. Events By place Abbasid Caliphate * Spring – Forces under the Transoxianian emir Isma'il ibn Ahmad are v ...
or similar U.S.-domestic premium numbers. These scams are on the decline, with many of the Cable and Wireless service monopolies being opened up to competition, hence bringing rates down. Additionally, many Caribbean territories have implemented local government agencies to regulate telecommunications rates of providers.


Countries and territories

Of all states or territories, the U.S. state of California has the largest number of area codes assigned, followed by Texas, Florida and New York, while most countries of the Caribbean use only one. Many Caribbean codes were assigned based on alphabetic abbreviations of the territory name, as indicated in the third column of the following table (''Letter code''). This follows the traditional letter assignments on telephone dials. For some Pacific islands, the NANPA area code is the same as the country code that was discontinued upon membership in the NANP. Membership in the NANP brings significant advantages for countries in the vicinity of the United States and Canada, which usually are already the top dialing destinations. Both countries also originate most of the tourism business for the Caribbean. This is enhanced by the integration from sharing the same dialing procedures, without international access codes, and the toll-free number system of the NANP, as businesses in all member countries are eligible to participate.


Alphabetic mnemonic system

Many telephone dials and keypads maintain a tradition of alphabetic dialing. Usually each pushbutton from digit 2 to 9 also displays three letters, which is standardized in ISO 9995-8 and, in Europe,
E.161 E.161 is an ITU-T Recommendation that defines the arrangement of digits, letters, and symbols on telephone keypads and rotary dials. It also defines the recommended mapping between the basic Latin alphabet and digits (e.g., "DEF" on 3). Uses f ...
. Historically, the letters Q and Z were omitted, although some modern telephones contain them. SMS-capable devices have all 26 letters. The alphabet is apportioned to the buttons as follows: No letters are typically mapped to keys ''1'' and ''0'', although some corporate
voicemail A voicemail system (also known as voice message or voice bank) is a computer-based system that allows users and subscribers to exchange personal voice messages; to select and deliver voice information; and to process transactions relating to ind ...
systems use 1 for Q and Z, and some old telephones assigned the Z to the digit 0. Originally, this scheme was used as a mnemonic device for the exchange prefixes in telephone numbers. When telephone numbers in the United States were standardized in the mid-20th century to seven digits, the first two digits of the exchange prefix were expressed as letters rather than numbers, using the
telephone exchange name A telephone exchange name or central office name was a distinguishing and memorable name assigned to a central office. It identified the switching system to which a telephone was connected, and facilitated the connection of telephone calls betwee ...
. Before
World War II World War II or the Second World War, often abbreviated as WWII or WW2, was a world war that lasted from 1939 to 1945. It involved the vast majority of the world's countries—including all of the great powers—forming two opposin ...
, the largest cities used three letters and four or five numerals, while in most cities phone numbers had only six digits (2L-4N). The prefix was a name and the first two or three letters, listed as capital letters in directories, were dialed. Later, the third letter, where implemented, was replaced by a digit, or an extra digit was added. This generally happened after World War II, although New York City converted in 1930. The adoption of seven-digit local numbers (2L-5N) was chosen as the requirement for direct distance dialing and progressively deployed starting in the late 1940s. The famous
Glenn Miller Alton Glen Miller (March 1, 1904 – December 15, 1944) was an American big band founder, owner, conductor, composer, arranger, trombone player and recording artist before and during World War II, when he was an officer in the United States Arm ...
tune ''
PEnnsylvania 6-5000 PEnnsylvania 6-5000 is a telephone number in New York City, written in the 2L+5N (two letters, five numbers) format that was common from about 1930 into the 1960s. The number is best known from the 1940 hit song " Pennsylvania 6-5000", a swing j ...
'' refers to telephone number PE6-5000, a number in service at the Hotel Pennsylvania (212 736–5000) in New York up until 2020 when the hotel closed permanently. Similarly, the classic film '' BUtterfield 8'' is set in the East Side of
Manhattan Manhattan (), known regionally as the City, is the most densely populated and geographically smallest of the five boroughs of New York City. The borough is also coextensive with New York County, one of the original counties of the U.S. state ...
between roughly 64th and 86th Streets, where the telephone prefixes include 288. The letter system was phased out, beginning before 1965, although it persisted ten years later in some places. It was included in Bell of Pennsylvania directories until 1983. Even today, some businesses still display a 2L-5N number in advertisements, e.g., the Belvedere Construction Company in
Detroit Detroit ( , ; , ) is the largest city in the U.S. state of Michigan. It is also the largest U.S. city on the United States–Canada border, and the seat of government of Wayne County. The City of Detroit had a population of 639,111 at th ...
, Michigan not only still uses the 2L-5N format for its number (TYler 8-7100), it uses the format for the toll-free number (1-800-TY8-7100). Despite the phasing out of the letter system, alphabetic phonewords remain as a commercial
mnemonic A mnemonic ( ) device, or memory device, is any learning technique that aids information retention or retrieval (remembering) in the human memory for better understanding. Mnemonics make use of elaborative encoding, retrieval cues, and imag ...
gimmick, particularly for toll-free numbers. For example, one can dial
1-800-FLOWERS 1-800-Flowers.com, Inc. is a floral and foods gift retailer and distribution company in the United States. The company's focus, except for Mother's Day and Valentine's Day, is on gift baskets. They also use the name ''1-800-Baskets.com''. Their ...
to order flowers, or 1-800-DENTIST to find a local dentist. In addition to commercial uses, alphabetic dialing has occasionally influenced the choice of area codes. For example, when area code 423 (
East Tennessee East Tennessee is one of the three Grand Divisions of Tennessee defined in state law. Geographically and socioculturally distinct, it comprises approximately the eastern third of the U.S. state of Tennessee. East Tennessee consists of 33 count ...
) was split in 1999, the region surrounding Knoxville was assigned area code 865, chosen to represent ''VOL'', for ''The Volunteer State'', the nickname of
Tennessee Tennessee ( , ), officially the State of Tennessee, is a landlocked state in the Southeastern region of the United States. Tennessee is the 36th-largest by area and the 15th-most populous of the 50 states. It is bordered by Kentucky to th ...
, as well as athletic teams at the
University of Tennessee The University of Tennessee (officially The University of Tennessee, Knoxville; or UT Knoxville; UTK; or UT) is a public land-grant research university in Knoxville, Tennessee. Founded in 1794, two years before Tennessee became the 16th state, ...
. Similarly, several Caribbean area codes were chosen as an alphabetic abbreviation of the country name.


Fictional telephone numbers

American
television program Television, sometimes shortened to TV, is a telecommunication medium for transmitting moving images and sound. The term can refer to a television set, or the medium of television transmission. Television is a mass medium for advertising, e ...
s and
film A film also called a movie, motion picture, moving picture, picture, photoplay or (slang) flick is a work of visual art that simulates experiences and otherwise communicates ideas, stories, perceptions, feelings, beauty, or atmosphere ...
s often use the central office code 555, or KL''amath'' 5 and KL''ondike'' 5 in older movies and shows, for
fictitious telephone number Ranges for fictitious telephone numbers are common in most telephone numbering plans. One of the main reasons these ranges exist is to avoid accidentally using real phone numbers in movies and television programs because of viewers frequently calli ...
s, to prevent disturbing actual telephone subscribers if anyone is tempted to dial a telephone number seen or referred to on screen. Not all numbers beginning with 555 are fictional. For example, 555-1212 is the standard number for directory assistance. Only 555-0100 through 555-0199 are reserved for fictional use. Where used, these are often routed to information services; Canadian telephone companies briefly promoted 555-1313 as a pay-per-use "name that number" reverse lookup in the mid-1990s. Occasionally, valid telephone numbers are used as song titles. The 1962 Motown hit "
Beechwood 4-5789 "Beechwood 4-5789" is a song written by Marvin Gaye, William "Mickey" Stevenson and George Gordy. It was a 1962 hit single for the Motown girl group The Marvelettes on Motown's Tamla subsidiary record label. The song became a hit again when it w ...
" was written by
Marvin Gaye Marvin Pentz Gay Jr., who also spelled his surname as Gaye (April 2, 1939 – April 1, 1984), was an American singer and songwriter. He helped to shape the sound of Motown in the 1960s, first as an in-house session player and later as a solo ar ...
for the
Marvelettes The Marvelettes were an American girl group that achieved popularity in the early to mid-1960s. They consisted of schoolmates Gladys Horton, Katherine Anderson, Georgeanna Tillman, Juanita Cowart (now Cowart Motley), and Georgia Dobbins, who w ...
, while Stax/Volt Records'
Wilson Pickett Wilson Pickett (March 18, 1941 – January 19, 2006) was an American singer and songwriter. A major figure in the development of soul music, Pickett recorded over 50 songs which made the US R&B charts, many of which crossed over to the ''Bill ...
scored a soul hit in the 1960s with the similarly named " 634-5789". A more recent example is the
1981 Events January * January 1 ** Greece enters the European Economic Community, predecessor of the European Union. ** Palau becomes a self-governing territory. * January 10 – Salvadoran Civil War: The FMLN launches its first major offensiv ...
song "
867-5309/Jenny "867-5309/Jenny" is a 1981 song written by Alex Call and Jim Keller and performed by Tommy Tutone that was released on the album ''Tommy Tutone 2'', on the Columbia Records label. It peaked at No. 4 on the ''Billboard'' Hot 100 chart in May 1 ...
" by
Tommy Tutone Tommy Tutone is an American power pop band, known for its 1981 hit "867-5309/Jenny", which peaked at #4 on the ''Billboard'' Hot 100. Though some people consider the band to be a one-hit wonder, it did reach the Top 40 the year before with "An ...
, which was the cause of a large number of prank calls.


See also

*
List of area code overlays __TOC__ An area code overlay is a numbering plan area (NPA) in the North American Numbering Plan (NANP) that has multiple area codes assigned. Overlay plans are used to increase the number of available telephone numbers in a province, state, or reg ...
*
List of North American Numbering Plan area codes The North American Numbering Plan (NANP) divides the territories of its members into geographic numbering plan areas (NPAs). Each NPA is identified by one or more numbering plan area codes (''NPA codes'', or ''area codes''), consisting of three di ...
* Numbering Resource Utilization/Forecast Report


References


External links


North American Numbering Plan Administrator (NANPA)Canadian Numbering AdministratorNorth American Numbering Council

NANP Discussion 2003 Document - ''Understanding the North American Numbering Plan''
{{Telephone numbers International telecommunications Telephone numbers Telecommunications-related introductions in 1947