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Voicemail
A voicemail system (also known as voice message or voice bank) is a computer-based system that allows users and subscribers to exchange personal voice messages; to select and deliver voice information; and to process transactions relating to individuals, organizations, products, and services, using an ordinary phone. The term is also used more broadly to denote any system of conveying a stored telecommunications voice messages, including using an answering machine. Most cell phone services offer voicemail as a basic feature; many corporate private branch exchanges include versatile internal voice-messaging services, and *98 vertical service code subscription is available to most individual and small business landline subscribers (in the US). History The term ''Voicemail'' was coined by Televoice International (later Voicemail International, or VMI) for their introduction of the first US-wide Voicemail service in 1980. Although VMI trademarked the term, it eventually became a ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Voice Message
A voicemail system (also known as voice message or voice bank) is a computer-based system that allows users and subscribers to exchange personal voice messages; to select and deliver voice information; and to process transactions relating to individuals, organizations, products, and services, using an ordinary phone. The term is also used more broadly to denote any system of conveying a stored telecommunications voice messages, including using an answering machine. Most cell phone services offer voicemail as a basic feature; many corporate private branch exchanges include versatile internal voice-messaging services, and *98 vertical service code subscription is available to most individual and small business landline subscribers (in the US). History The term ''Voicemail'' was coined by Televoice International (later Voicemail International, or VMI) for their introduction of the first US-wide Voicemail service in 1980. Although VMI trademarked the term, it eventually became ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Voice Message Exchange (VMX)
Gordon Matthews (July 26, 1936 – February 23, 2002) was an American inventor and businessman and started one of the first companies which pioneered the commercialization of voicemail. History Matthews was born in Tulsa, Oklahoma. After graduating from the University of Tulsa in 1959, with a bachelor's degree in engineering physics, Matthews joined the U.S. Marine Corps as an aviator. Matthews' involvement in trying to mesh human voices to technology was many years in the making. A fellow friend and pilot perished in a mid-air collision, which Matthews believed was caused when he momentarily took his eyes off of his plane's controls to adjust his radio frequency. After he was discharged from the military, Matthews went to work for IBM to help develop voice-activated cockpit controls which would help lessen similar types of catastrophic errors in the future. After IBM, Matthews went to work for Texas Instruments in 1966. Inspiration and first commercial system Matthews has sa ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Message Center
Operator Messaging is the term, similar to Text Messaging and Voice Messaging, applying to an answering service call center who focuses on one specific scripting style that has grown out of the alphanumeric pager history. Early history In the 1970s and early 1980s, the cost of making a phone call decreased and more business communication was done by phone. As corporations grew and labor rates increased, the ratio of secretaries to employees decreased. The initial solution to the phone communication problem for businesses was the “message center.” A message center or “message desk” was a centralized, manual answering service inside a company manned by a few people answering everyone's phones. Extensions that were busy or rang “no answer” would forward to the message center onto a device called a “call director”. The call director had a button for each extension in the company which would flash when that person's extension forwarded to the message center. A little labe ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Vonage
Vonage (, legal name Vonage Holdings Corp.) is an American cloud communications provider operating as a subsidiary of Ericsson. Headquartered in Holmdel Township, New Jersey, the organization was founded in 1998 as ''Min-X'' as a provider of residential telecommunications services based on voice over Internet Protocol (VoIP). In 2001, the organization changed its name to Vonage. As of 2020, Vonage reported consolidated revenues of $1.25 billion. Through a series of acquisitions beginning in 2013, Vonage, previously a consumer-focused service provider, has expanded its presence in the business-to-business marketplace, while still keeping its home VOIP service. Vonage's offering includes unified communications, contact center applications and communications APIs. In July 2022, Ericsson completed its acquisition of Vonage for $6.2 billion. History Min-X.com was founded by Jeff Pulver in 1998 as a Voice over IP (VOIP) exchange. He recruited Jeffrey A. Citron and Carlos Bhola, who ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Private Branch Exchange
A business telephone system is a multiline telephone system typically used in business environments, encompassing systems ranging in technology from the key telephone system (KTS) to the private branch exchange (PBX). A business telephone system differs from an installation of several telephones with multiple central office (CO) lines in that the CO lines used are directly controllable in key telephone systems from multiple telephone stations, and that such a system often provides additional features related to call handling. Business telephone systems are often broadly classified into key telephone systems, and private branch exchanges, but many hybrid systems exist. A key telephone system was originally distinguished from a private branch exchange in that it did not require an operator or attendant at the switchboard to establish connections between the central office trunks and stations, or between stations. Technologically, private branch exchanges share lineage with centra ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Answering Machine
An answering machine, answerphone or message machine, also known as telephone messaging machine (or TAM) in the United Kingdom, UK and some Commonwealth countries, ansaphone or ansafone (from a trade name), or telephone answering device (TAD), was used for answering telephones and recording callers' messages. If a phone rings a number of times predetermined by the phone's owner, and nobody is present to answer the incoming call, the answering machine will activate and play either a generic announcement or the voice of the person being called announcing that nobody is able to come to the phone at the moment. Following the announcement is a beeping tone which prompts the caller to record a message after the tone concludes. Unlike voicemail, which can be a centralized or networked system that covers, and mostly extends, similar functions, an answering machine is set up in the user's premises alongside—or incorporated within—the user's land-line telephone. Unlike operator mes ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Speech Recognition
Speech recognition is an interdisciplinary subfield of computer science and computational linguistics that develops methodologies and technologies that enable the recognition and translation of spoken language into text by computers with the main benefit of searchability. It is also known as automatic speech recognition (ASR), computer speech recognition or speech to text (STT). It incorporates knowledge and research in the computer science, linguistics and computer engineering fields. The reverse process is speech synthesis. Some speech recognition systems require "training" (also called "enrollment") where an individual speaker reads text or isolated vocabulary into the system. The system analyzes the person's specific voice and uses it to fine-tune the recognition of that person's speech, resulting in increased accuracy. Systems that do not use training are called "speaker-independent" systems. Systems that use training are called "speaker dependent". Speech recognition ap ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Interactive Voice Response
Interactive voice response (IVR) is a technology that allows telephone users to interact with a computer-operated telephone system through the use of voice and DTMF tones input with a keypad. In telecommunications, IVR allows customers to interact with a company's host system via a telephone keypad or by speech recognition, after which services can be inquired about through the IVR dialogue. IVR systems can respond with pre-recorded or dynamically generated audio to further direct users on how to proceed. IVR systems deployed in the network are sized to handle large call volumes and also used for outbound calling as IVR systems are more intelligent than many predictive dialer systems. IVR systems can be used standing alone to create self-service solutions for mobile purchases, banking payments, services, retail orders, utilities, travel information and weather conditions. In combination with systems such an automated attendant and ACD, call routing can be optimized for a better ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Stephen Boies
Stephen or Steven is a common English first name. It is particularly significant to Christians, as it belonged to Saint Stephen ( grc-gre, Στέφανος ), an early disciple and deacon who, according to the Book of Acts, was stoned to death; he is widely regarded as the first martyr (or " protomartyr") of the Christian Church. In English, Stephen is most commonly pronounced as ' (). The name, in both the forms Stephen and Steven, is often shortened to Steve or Stevie. The spelling as Stephen can also be pronounced which is from the Greek original version, Stephanos. In English, the female version of the name is Stephanie. Many surnames are derived from the first name, including Stephens, Stevens, Stephenson, and Stevenson, all of which mean "Stephen's (son)". In modern times the name has sometimes been given with intentionally non-standard spelling, such as Stevan or Stevon. A common variant of the name used in English is Stephan ; related names that have found some curr ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
IBM System/7
The IBM System/7 was a computer system designed for industrial control, announced on October 28, 1970 and first shipped in 1971. It was a 16-bit machine and one of the first made by IBM to use novel semiconductor memory, instead of magnetic core memory conventional at that date. IBM had earlier products in industrial control market, notably the IBM 1800 which appeared in 1964. However, there was minimal resemblance in architecture or software between the 1800 series and the System/7. System/7 was designed and assembled in Boca Raton, Florida. Hardware architecture The processor designation for the system was IBM 5010. There were 8 registers which were mostly general purpose (capable of being used equally in instructions) although R0 had some extra capabilities for indexed memory access or system I/O. Later models may have been faster, but the versions existing in 1973 had register to register operation times of 400 ns, memory read operations at 800 ns, memory wr ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Push-button Telephone
The push-button telephone is a telephone that has buttons or keys for dialing a telephone number, in contrast to having a rotary dial as in earlier telephone instruments. Western Electric experimented as early as 1941 with methods of using mechanically activated reeds to produce two tones for each of the ten digits and by the late 1940s such technology was field-tested in a No. 5 Crossbar switching system in Pennsylvania.Push. Click. Touch. – History of the Button – 1963: Pushbutton Telephone – December 11, 2006 The technology at that time proved unreliable and it was not until after the invention of the that push-button technology b ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
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