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National Express Group is a British multinational public transport company headquartered in
Birmingham Birmingham ( ) is a City status in the United Kingdom, city and metropolitan borough in the metropolitan county of West Midlands (county), West Midlands in England. It is the second-largest city in the United Kingdom with a population of 1. ...
, England. It operates bus, coach, train and tram services in the United Kingdom, Ireland (National Express operates Eurolines in conjunction with Bus Éireann), United States, Canada, Spain, Portugal, Malta, Germany, Bahrain, and Morocco and long-distance coach services across Europe. It is listed on the
London Stock Exchange London Stock Exchange (LSE) is a stock exchange in the City of London, England, United Kingdom. , the total market value of all companies trading on LSE was £3.9 trillion. Its current premises are situated in Paternoster Square close to St P ...
and is a constituent of the FTSE 250 Index.


History

In 1972, the state-owned National Bus Company decided to bring together the scheduled coach services operated by its bus operating companies in the United Kingdom under one brand. Sir Frederick Wood, a prominent businessman and industrialist, was asked to oversee the creation of this new business model and led the group as its chairman from 1972 to 1978. Initially branded as ''National'', the ''National Express'' brand was first used in 1974.National Express Group: Our History
National Express
National Express Group PLC and Saltire Holdings Ltd
Monopolies and Mergers Commission February 1994 page 3
With the privatisation of the National Bus Company in the 1980s, National Express was subject to a management buyout in March 1988. The management team began to diversify, and in 1989 they purchased Crosville Wales but its financial performance began to deteriorate from early 1990. A new management team took over the company in July 1991, with the backing of mid-market private equity firm,
ECI Partners ECI Partners is a growth focused private equity group based in the UK and the US, first established by the Bank of England in 1976. ECI typically invests up to £100m of equity (as part of an initial transaction) in businesses valued at up to ...
. The new team refocused the group on its core activities and sold Crosville Wales to
British Bus British Bus was a bus group in the United Kingdom. It was sold to the Cowie Group in August 1996. History British Bus was founded in November 1992 when the Drawlane Transport Group split its bus interests from its National Express in the lead ...
. In October 1991, it purchased Speedlink, an operator of coach services between
Gatwick Gatwick Airport (), also known as London Gatwick , is a major international airport near Crawley, West Sussex, England, south of Central London. In 2021, Gatwick was the third-busiest airport by total passenger traffic in the UK, after H ...
and Heathrow Airports. In December 1992, National Express Group plc was floated on the
London Stock Exchange London Stock Exchange (LSE) is a stock exchange in the City of London, England, United Kingdom. , the total market value of all companies trading on LSE was £3.9 trillion. Its current premises are situated in Paternoster Square close to St P ...
.


Acquisitions and disposals

In 1993,
Scottish Citylink Scottish Citylink is a long-distance express coach operator in Scotland and Ireland (where it operates as Irish Citylink) and England (where it operates as Stansted Citylink). The company was formed as a subsidiary of Scottish Transport Group i ...
,
Eurolines Eurolines is a brand of intercity bus service owned by an international non-profit organisation formed under Belgian law. Using the Eurolines brand, partner bus companies operate service to over 600 destinations in 36 countries of Europe, as wel ...
and
East Midlands Airport East Midlands Airport is an international airport in the East Midlands of England, close to Castle Donington in northwestern Leicestershire, between Loughborough (), Derby () and Nottingham (); Leicester is () to the south and Lincoln () ...
were acquired. In April 1995 National Express purchased
West Midlands Travel National Express West Midlands (NXWM) is a bus operator in the West Midlands that operates services in Birmingham, Dudley, Sandwell, Walsall, Wolverhampton, and Solihull, as well as limited routes outside of the general area of Birmingham, s ...
, the formerly council owned bus network of
Birmingham Birmingham ( ) is a City status in the United Kingdom, city and metropolitan borough in the metropolitan county of West Midlands (county), West Midlands in England. It is the second-largest city in the United Kingdom with a population of 1. ...
and the
West Midlands West or Occident is one of the four cardinal directions or points of the compass. It is the opposite direction from east and is the direction in which the Sun sets on the Earth. Etymology The word "west" is a Germanic word passed into some ...
and rebranded it
Travel West Midlands National Express West Midlands (NXWM) is a bus operator in the West Midlands that operates services in Birmingham, Dudley, Sandwell, Walsall, Wolverhampton, and Solihull, as well as limited routes outside of the general area of Birmingham, s ...
in September 1996. This began the brand family of ''Travel ...'' local bus operations.
Bournemouth Airport Bournemouth Airport (previously known as Hurn Airport and Bournemouth International Airport) is an airport located north-northeast of Bournemouth, in southern England. The site opened as RAF Hurn in 1941, but was transferred to civil contr ...
was acquired in April 1995. In April 1996, National Express commenced operating its first UK rail franchises,
Gatwick Express Gatwick Express is a high-frequency rail passenger service between , Gatwick Airport, and in South East England. It is the brand name used by the Govia Thameslink Railway train operating company on the Gatwick Express route of the Thameslink, ...
and
Midland Mainline Midland Mainline was a train operating company in the United Kingdom owned by National Express that operated the Midland Main Line franchise from April 1996 until November 2007. Midland Mainline ran fast and semi-fast passenger services from ...
. Other franchises won in 1997 were
Silverlink Silverlink was a train operating company in the United Kingdom owned by National Express that operated the North London Railways franchise from March 1997 until November 2007. At the end of 2007 Silverlink Metro services were taken over by Lond ...
,
Central Trains Central Trains was a train operating company in the United Kingdom owned by National Express that operated a variety of local and inter-regional trains from 2 March 1997 until 11 November 2007. Overview Created out of the Central division o ...
and ScotRail. To comply with a Monopolies & Mergers Commission ruling on it winning the ScotRail franchise, National Express sold the
Scottish Citylink Scottish Citylink is a long-distance express coach operator in Scotland and Ireland (where it operates as Irish Citylink) and England (where it operates as Stansted Citylink). The company was formed as a subsidiary of Scottish Transport Group i ...
operation to
Metroline Metroline is a bus company operating services in Greater London and south Hertfordshire. It is a subsidiary of ComfortDelGro Corporation and operates services under contract to Transport for London. As at March 2021, the fleet consisted of 1,5 ...
in August 1998. In February 1997, Taybus Public Transport was acquired and rebranded Travel Dundee. In September 1998, Crabtree-Harmon, the seventh-largest student transportation bus company in the United States was acquired, with 82 school bus contracts mainly in
Missouri Missouri is a state in the Midwestern region of the United States. Ranking 21st in land area, it is bordered by eight states (tied for the most with Tennessee): Iowa to the north, Illinois, Kentucky and Tennessee to the east, Arkansas t ...
, but also in other Midwest states including
Colorado Colorado (, other variants) is a state in the Mountain states, Mountain West subregion of the Western United States. It encompasses most of the Southern Rocky Mountains, as well as the northeastern portion of the Colorado Plateau and the wes ...
,
Iowa Iowa () is a state in the Midwestern region of the United States, bordered by the Mississippi River to the east and the Missouri River and Big Sioux River to the west. It is bordered by six states: Wisconsin to the northeast, Illinois to th ...
,
Kansas Kansas () is a state in the Midwestern United States. Its capital is Topeka, and its largest city is Wichita. Kansas is a landlocked state bordered by Nebraska to the north; Missouri to the east; Oklahoma to the south; and Colorado to th ...
, Oklahoma and
Utah Utah ( , ) is a state in the Mountain West subregion of the Western United States. Utah is a landlocked U.S. state bordered to its east by Colorado, to its northeast by Wyoming, to its north by Idaho, to its south by Arizona, and to it ...
. In February 1999, Robinson Bus Service was purchased followed in August 1999 by Durham Transportation. These acquisitions placed National Express as one of the top three United States school bus operators. In May 1999, National Express purchased Australia's largest private bus operator, National Bus Company. National Bus Company had bus operations in
Brisbane Brisbane ( ) is the capital and most populous city of the Australian state of Queensland, and the third-most populous city in Australia and Oceania, with a population of approximately 2.6 million. Brisbane lies at the centre of the South ...
,
Melbourne Melbourne ( ; Boonwurrung/Woiwurrung: ''Narrm'' or ''Naarm'') is the capital and most populous city of the Australian state of Victoria, and the second-most populous city in both Australia and Oceania. Its name generally refers to a met ...
and
Perth Perth is the capital and largest city of the Australian state of Western Australia. It is the fourth most populous city in Australia and Oceania, with a population of 2.1 million (80% of the state) living in Greater Perth in 2020. Perth i ...
, and also held a 57% shareholding in
Westbus Westbus was an Australian bus and coach operator that operated bus services in Western Sydney from 1955 until October 2013. Founded by the Bosnjak family, it later became a subsidiary of National Express and later ComfortDelGro Cabcharge (now ...
, Sydney's largest bus operator. Westbus also had a London coach operation. In August 1999, National Express won the M>Train, M>Tram and V/Line Passenger rail franchises in the Australian state of
Victoria Victoria most commonly refers to: * Victoria (Australia), a state of the Commonwealth of Australia * Victoria, British Columbia, provincial capital of British Columbia, Canada * Victoria (mythology), Roman goddess of Victory * Victoria, Seychelle ...
. In January 2000, National Express expanded into the American market by acquiring ATC, a public transportation operator. In July 2000,
Prism Rail Prism Rail was formed in July 1995 to bid for rail franchises in the United Kingdom during the privatisation of British Rail. It expressed interest in eighteen franchises, was shortlisted for twelve and was ultimately awarded four, LTS Rail, Va ...
was purchased adding the ,
Wales & Borders Wales and Borders was a train operating company in the United Kingdom owned by National Express that operated the Wales & Borders franchise from October 2001 until December 2003. History In October 1996, the Valley Lines franchise commenced oper ...
,
Wessex Trains Wessex Trains was a train operating company in the United Kingdom owned by National Express that operated the Wessex Trains franchise from October 2001 until March 2006, when the franchise was merged with the Great Western and Thames Valley f ...
and
West Anglia Great Northern West Anglia Great Northern, commonly shortened to ''WAGN'', was a train operating company in England. It operated the West Anglia Great Northern franchise between January 1997 and March 2004, as well as the Great Northern franchise between Apri ...
franchises to National Express' portfolio. In December 2002, National Express handed in its Victorian rail franchises having been unable to renegotiate financial terms with the State Government. In February 2004, the London bus operations of Connex were purchased and rebranded
Travel London Travel London was a bus company operating services in Greater London. It was a subsidiary of National Express before being sold in May 2009 to NedRailways. In October 2009, it was rebranded as Abellio London.
. In April 2004,
National Express East Anglia National Express East Anglia (NXEA) was a train operating company in England owned by National Express that operated the Greater Anglia franchise from April 2004 until February 2012. Originally trading as ''One'', it was rebranded National Exp ...
commenced operating the Greater Anglia rail franchise. In September 2004, National Express sold its
Melbourne Melbourne ( ; Boonwurrung/Woiwurrung: ''Narrm'' or ''Naarm'') is the capital and most populous city of the Australian state of Victoria, and the second-most populous city in both Australia and Oceania. Its name generally refers to a met ...
bus operations to
Ventura Bus Lines Ventura Bus Lines is a large bus and coach operator in Melbourne, Victoria, Australia, operating a fleet of 893 buses on 141 bus routes, including 2 SmartBus routes and 2 V/Line services. It commenced operations in December 1924. History Ea ...
, and
Brisbane Brisbane ( ) is the capital and most populous city of the Australian state of Queensland, and the third-most populous city in Australia and Oceania, with a population of approximately 2.6 million. Brisbane lies at the centre of the South ...
and
Perth Perth is the capital and largest city of the Australian state of Western Australia. It is the fourth most populous city in Australia and Oceania, with a population of 2.1 million (80% of the state) living in Greater Perth in 2020. Perth i ...
bus operations to Connex. After being placed in administration in January 2005, Westbus was sold to
ComfortDelGro Cabcharge ComfortDelGro Australia is a major Australian public transport company. Founded in October 2005 as ComfortDelGro Cabcharge, a joint venture between Singapore-based ComfortDelGro (51%) and Australian Cabcharge (49%), today it is a fully owned su ...
in August 2005. In June 2005, the London bus arm of
Tellings-Golden Miller Tellings-Golden Miller is a charter coach operator in England. It was a subsidiary of Arriva twice previously, but once again has returned to family ownership. The company is now a subsidiary of Falcon Coaches based in Byfleet, Surrey. History ...
was purchased and also rebranded Travel London. In July 2005, National Express sold ATC to Connex. In October 2005, National Express agreed to buy most of the operations of privately owned Spanish transport operator ALSA, which operates bus and coach services in Spain, Portugal and Morocco, and long-distance coach services to other parts of Europe. Alsa's operations in South America and China were retained by the previous owners. In April 2007, National Express acquired Continental Auto, the second-largest bus and coach operator in Spain. In November 2007, South East England coach operator
The Kings Ferry The Kings Ferry is a coach operator based in Kent, England. The Kings Ferry was established in 1968 by Peter O'Neill who remained as chairman until November 2007 when the Kings Ferry Travel Group was sold to National Express. Commuter service ...
was purchased and an airport to hotel shuttle service in London branded Dot2Dot was launched. It was not successful and ceased in November 2008. In November 2007, National Express announced plans to re-brand all of their operations under a new unified National Express identity. It was intended to achieve greater recognition for all the group companies, to coincide with recent acquisitions and after current rail operations had improved in reliability to warrant association with the established express coach image. It coincided with the appointment of a group director for all UK operations and relocation of the head office from
London London is the capital and List of urban areas in the United Kingdom, largest city of England and the United Kingdom, with a population of just under 9 million. It stands on the River Thames in south-east England at the head of a estuary dow ...
to
Birmingham Birmingham ( ) is a City status in the United Kingdom, city and metropolitan borough in the metropolitan county of West Midlands (county), West Midlands in England. It is the second-largest city in the United Kingdom with a population of 1. ...
, bringing all operations under a single strategic management structure. Day-to-day management remains within individual companies.'' Buses'' December 2007, Ian Allan Publishing In December 2007,
National Express East Coast National Express East Coast (NXEC) was a train operating company in the United Kingdom, owned by National Express, that operated the InterCity East Coast franchise on the East Coast Main Line between London, Yorkshire, North East England and ...
commenced operating the
InterCity East Coast InterCity East Coast is a railway franchise for passenger trains on the East Coast Main Line in the United Kingdom from London King's Cross to Hull, Leeds, Bradford, Harrogate, Newcastle, Edinburgh, Glasgow, Inverness and Aberdeen. It was ...
franchise. In May 2009, National Express sold Travel London and
Travel Surrey Travel Surrey was a bus company operating services in Surrey. It was a subsidiary of National Express before being sold in May 2009 to NedRailways. In October 2009, it was rebranded as Abellio Surrey.Abellio. In February 2013,
National Express Germany National Express Germany is a railway operator in Germany. A subsidiary of National Express, it commenced trading in December 2015. History In February 2013 National Express was awarded two regional rail contracts in Germany by the Verkehrsverb ...
was awarded two regional rail contracts by the
Verkehrsverbund Rhein-Ruhr The Verkehrsverbund Rhein-Ruhr (), abbreviated VRR, is a public transport association (Verkehrsverbund) in the German state of North Rhine-Westphalia. It covers most of the Ruhr area, as well as neighbouring parts of the Lower Rhine region, includ ...
, Zweckverband Nahverkehr Rheinland and Zweckverband Nahverkehr Westfalen-Lippe authorities that commenced in December 2015. In January 2015, the Bayerische Eisenbahngesellschaft announced that National Express had been selected to operate the
Nuremberg S-Bahn The Nuremberg S-Bahn (german: S-Bahn Nürnberg) is an S-Bahn network covering the region of Nuremberg, Fürth and Erlangen which started operations in 1987 and is now integrated into the Greater Nuremberg Transport Association (Verkehrsverbund Gr ...
system from December 2018. It was to have been the first Deutsche Bahn S-Bahn network to be taken over by a private operator. However, in October 2016, National Express elected to pull out, citing a delay in the ability to order new rolling stock while a challenge brought on by Deutsche Bahn was resolved, would make its bid unviable. In June 2015, it was announced that the parts 2 and 3 of the Rhein-Ruhr-Express which will be introduced in 2018 will be operated by National Express. This includes
Regional-Express In Germany, Luxembourg and Austria, the Regional-Express (RE, or in Austria: REX) is a type of regional train. It is similar to a semi-fast train, with average speed at about 70–90 km/h (top speed often 160 km/h) as it calls at ...
services RE4, RE5 and RE6 in
Northrhine-Westphalia North Rhine-Westphalia (german: Nordrhein-Westfalen, ; li, Noordrien-Wesfale ; nds, Noordrhien-Westfalen; ksh, Noodrhing-Wäßßfaale), commonly shortened to NRW (), is a state (''Land'') in Western Germany. With more than 18 million inhab ...
. In December 2016, coach operator Clarkes of London was purchased with 56 vehicles. In March 2020,
Lucketts Travel Lucketts Travel is a coach hire and excursion company with depots in Fareham, Worthing and Southampton. It is a subsidiary of National Express. History The company was founded in 1926 by Harry Luckett as a haulage and storage company and only ...
was purchased.


Default on East Coast rail franchise

In July 2009, the Department for Transport announced that it would take the
National Express East Coast National Express East Coast (NXEC) was a train operating company in the United Kingdom, owned by National Express, that operated the InterCity East Coast franchise on the East Coast Main Line between London, Yorkshire, North East England and ...
franchise into public ownership at the end of the year after National Express announced it would not invest any further funds into the franchise, effectively declaring it planned to default.
Directly Operated Railways Directly Operated Railways Ltd. (DOR) was a holding company set up by the Department for Transport in the United Kingdom in July 2009 to operate rail franchises should it become necessary to bring them into public ownership. From November 2015, ...
took over the East Coast franchise on 14 November 2009. Also in November 2009 the government announced that
National Express East Anglia National Express East Anglia (NXEA) was a train operating company in England owned by National Express that operated the Greater Anglia franchise from April 2004 until February 2012. Originally trading as ''One'', it was rebranded National Exp ...
would not be granted a three-year extension that it had otherwise qualified for, because of the East Coast default.


Operational safety concerns

On 3 January 2007, a speeding National Express coach overturned on the M4/ M25 slip road, leaving three passengers dead. The driver was jailed for five years. In July 2009, a junior transport minister, the Gillingham MP Paul Clark, spelled out a series of concerns to National Express in a letter following a meeting with an employee of National Express East Coast who lives in his constituency. The worker claimed that due to reduced maintenance checks, some trains were in use with defective brakes, an allegation strongly denied by the company, which said it would "never compromise on safety". He wrote: "As a result of reduced maintenance checks, 'some long-haul sets rainsare in use with brake defects'. Increasing cuts in staff combined with an increasing pressure to ensure that trains run safely has resulted in fears among staff that a major accident is 'just around the corner'." Passengers, he added, "have been 'poisoned' as a result of coffee machines not being cleaned correctly, with cleaning fluids left in situ". The minister said he was "shocked and appalled at the information with which I've been provided. You will understand that these allegations are exceptionally serious". School bus drivers in the US have raised concerns about the safety of the buses run by Durham, a subsidiary of National Express, and the second-largest operator of school bus services in North America. According to representatives of Durham bus drivers, fluid leaks, tyres that need to be replaced, black mould and non-functional emergency equipment are regular concerns, whilst workers continued to operate buses while sick because they cannot afford to miss a day of work and drivers are not paid for all the time they work.


Offers for the company

With the company's finances under stress largely as a result of having overbid for the
National Express East Coast National Express East Coast (NXEC) was a train operating company in the United Kingdom, owned by National Express, that operated the InterCity East Coast franchise on the East Coast Main Line between London, Yorkshire, North East England and ...
rail franchise, National Express became a takeover target in 2009. In June 2009, a takeover offer from fellow transport operator
FirstGroup FirstGroup plc is a British multi-national transport group, based in Aberdeen, Scotland. On 3 September 2009, National Express' largest shareholder, Spain's Cosmen family with 18.5%, and CVC Capital Partners made a takeover offer of £765 million for the company. The
Takeover Panel The Panel on Takeovers and Mergers, or more commonly The Takeover Panel, is the United Kingdom's regulatory body charged with the administration of The Takeover Code. It was set up in 1968 and is located in London, England. Its role is to ensu ...
set a deadline of 11 September 2009 for all prospective bids. National Express agreed to allow the Cosmen/CVC consortium to undertake due diligence in September 2009. The Cosmen/CVC consortium had reached an agreement to sell the UK bus and rail operations to Stagecoach Group if its offer was successful. The deadline for offers was subsequently extended to 16 October 2009. On 16 October 2009, the Cosmen/CVC consortium withdrew their offer. with Stagecoach submitting a new all-share bid later the same day. This too did not proceed and in November 2009 National Express announced it would raise the necessary capital through a share issue. In September 2021, National Express entered into talks to acquire Stagecoach Group. In December 2021, a deal was agreed between the boards of the two companies: however, it was subject to both shareholder approval and regulatory scrutiny. Having originally recommended shareholders accept the National Express offer, in March 2022 the Stagecoach board of directors withdrew its recommendation in favour of a takeover offer from a DWS managed investment fund.


Operations

National Express' operations are summarised below:National Express Group: Our businesses
National Express


Europe


Bus and coach

The bus and coach services operated by the group are:


=Bus

= *AirLinks (contract bus operation at UK airports) *
National Express West Midlands National Express West Midlands (NXWM) is a bus operator in the West Midlands that operates services in Birmingham, Dudley, Sandwell, Walsall, Wolverhampton, and Solihull, as well as limited routes outside of the general area of Birmingham, s ...
(Major bus operations in
Birmingham Birmingham ( ) is a City status in the United Kingdom, city and metropolitan borough in the metropolitan county of West Midlands (county), West Midlands in England. It is the second-largest city in the United Kingdom with a population of 1. ...
and the rest of the
West Midlands West or Occident is one of the four cardinal directions or points of the compass. It is the opposite direction from east and is the direction in which the Sun sets on the Earth. Etymology The word "west" is a Germanic word passed into some ...
) **
National Express Coventry National Express Coventry is a bus operator providing services in Coventry. It is a subsidiary of National Express operating on the operators licence of National Express West Midlands. History In October 1986 the bus operations of the West ...
(bus operation in and around
Coventry Coventry ( or ) is a city in the West Midlands, England. It is on the River Sherbourne. Coventry has been a large settlement for centuries, although it was not founded and given its city status until the Middle Ages. The city is governed b ...
, a subsidiary of National Express West Midlands)


=Coach

= *
National Express Coaches National Express is an intercity and Inter-regional coach operator providing services throughout Great Britain. It is a subsidiary of National Express Group. Most services are subcontracted to local coach companies. The company's head office i ...
(long-distance express and airport coach services in the UK) *National Express Transport Solutions **
Lucketts Travel Lucketts Travel is a coach hire and excursion company with depots in Fareham, Worthing and Southampton. It is a subsidiary of National Express. History The company was founded in 1926 by Harry Luckett as a haulage and storage company and only ...
(private coach hire) **
The Kings Ferry The Kings Ferry is a coach operator based in Kent, England. The Kings Ferry was established in 1968 by Peter O'Neill who remained as chairman until November 2007 when the Kings Ferry Travel Group was sold to National Express. Commuter service ...
(commuter services and private coach hire) **Stewarts Coaches (private coach hire and tours) **Clarkes of London (commuter services and private coach hire) **Woods Coaches (private coach hire and tours) **Worthing Coaches (private coach hire and tours) **Mortons Travel (private coach hire and tours) **Coliseum Coaches (private coach hire and tours) **Solent Coaches (private coach hire and tours) * ALSA including Continental-Auto (coach services in Spain and Western Europe) * In 2016, National Express coach tickets are distributed through Europe by the online booking platform SoBus.


Railway

National Express Germany National Express Germany is a railway operator in Germany. A subsidiary of National Express, it commenced trading in December 2015. History In February 2013 National Express was awarded two regional rail contracts in Germany by the Verkehrsverb ...
operates a number of train services in the German state of
North Rhine-Westphalia North Rhine-Westphalia (german: Nordrhein-Westfalen, ; li, Noordrien-Wesfale ; nds, Noordrhien-Westfalen; ksh, Noodrhing-Wäßßfaale), commonly shortened to NRW (), is a state (''Land'') in Western Germany. With more than 18 million inha ...
. *
Wupper-Express The Wupper-Express (RE 4) is a Regional-Express service in the German state of North Rhine-Westphalia (NRW) running from Aachen via Mönchengladbach, Düsseldorf, Wuppertal, Hagen to Dortmund. The service is operated every hour by DB Regio NRW ...
(RE 4), from December 2020 *
Rhein-Express The Rhein-Express is a Regional-Express (RE 5 (RRX)) service, which generally follows the Rhine (german: Rhein) river. It runs daily every hour from 5 am to 9 pm from Wesel via Oberhausen, Duisburg, Düsseldorf, Cologne, Bonn, Remagen and A ...
(RE/RRX 5), from June 2019 *
Westfalen-Express The Rhein-Weser-Express (RE 6) is a Regional-Express service route in the German state of North Rhine-Westphalia, connecting some of the most important cities in Westphalia (among others Minden, Bielefeld and Hamm) with the Ruhr (especially Dortm ...
(RE/RRX 6), from December 2019 *
Rhein-Münsterland-Express The Rhein-Münsterland-Express (RE 7) is a Regional-Express service in the German state of North Rhine-Westphalia (NRW). The hourly service initially runs to the south east from Krefeld via Neuss to Cologne and then turns to run to the northeast vi ...
(RE 7), from December 2015 *
Rhein-Wupper-Bahn The Rhein-Wupper-Bahn is a Regionalbahn service in the German state of North Rhine-Westphalia. It connects the cities of Wuppertal, Solingen, Leverkusen, Cologne and Bonn and it is operated by National Express. Route The line runs mainly over t ...
(RB 48), from December 2015 Following the financial difficulties of Abellio GmbH, National Express was awarded an emergency contract to operate further services in North Rhine-Westphalia from February 2022 to run for two years. *
NRW-Express The NRW-Express is a Regional-Express rail service in the German state of North Rhine-Westphalia (NRW), running from Aachen via Cologne, Düsseldorf, Duisburg, Essen, Bochum and Dortmund to Hamm as line RE 1. The line is part of the Rhine-Ruh ...
(RE/RRX 1) Aachen-Hamm *
Rhein-Hellweg-Express The Rhein-Hellweg-Express (RE 11) is a Regional-Express service in the German state of North Rhine-Westphalia (NRW), running from Hamm via Dortmund, Bochum, Essen, Duisburg and Düsseldorf Airport to Düsseldorf Hbf. It is named after the Rhine a ...
(RE11) Düsseldorf-Kassel.


USA and Canada


Bus

*National Express Transit (transit and paratransit bus operation in the US, formed in 2012) ** JATRAN ** Kern Transit ** Manteca Transit ** Merced County Transit **
SolTrans SolTrans, officially Solano County Transit, is a Joint Powers Authority that provides public transportation service to the southern Solano County cities of Vallejo and Benicia. SolTrans was established in 2011 and is the result of a merger bet ...
**
Victor Valley Transit Authority Victor Valley Transit Authority (VVTA), the second largest transit operator in San Bernardino County (with over 1,020,119 passengers a year), is a transit agency providing bus service in the Victor Valley, California area. In , the system had a r ...
**
Westmoreland County Transit Authority The Westmoreland County Transit Authority (WCTA) is the operator of mass transportation in Westmoreland County, Pennsylvania. Using 35 buses, a total of 18 routes are operated, the majority of which serve the urbanized corridor that makes up the ...
*A&S Transportation (school bus operations in Florida) *A1A Transportation (school bus operations in Florida) *Aristocrat Limousine and Bus (limo and charter bus service in New Jersey) *Cook DuPage Transportation (paratransit service in Chicago area) *Diamond Transportation (paratransit and shuttle service in Washington, DC area, acquired 2016) *
Durham School Services Durham School Services is a school bus operator providing tendered pupil transportation throughout the United States, based in Lisle, Illinois, and currently operating in 32 states. Founded in 1917 with three buses in the San Gabriel Valley, it ...
(school bus operation in the US) *Monroe School Transportation (school and charter bus operations in Rochester, New York) *New Dawn Transit (school bus operations in New York City) *Petermann Transportation (school bus and special service bus operation in US, acquired 2011) *Quality Bus Service (school bus operations in Orange County, New York) *Queen City Transportation (school and charter bus operations in Ohio, acquired 2017) *
Stock Transportation National Passenger Services, d/b/a Stock Transportation, is a Canadian school bus operator based in Markham, Ontario. The company provides student transportation and charter services for twenty-eight school districts in Ontario, Nova Scotia a ...
(school bus operation in Canada) *Suburban Paratransit (paratransit service in New York) *Total Transit (transit and paratransit service in Arizona) *Trans Express (shuttle, charter, tour, and casino service in New York, acquired 2015) *Trinity Transportation (charter and school service in Michigan, acquired 2017) *White Plains Bus (charter service in New York) *In July 2014, National Express partners with Canadian-based online booking platform
Busbud Busbud is a travel website specializing in intercity bus tickets. Busbud covers buses in North America, South America, Europe, Africa, and Southeast Asia. Busbud is the bus travel booking website with the largest coverage, partnering with over ...
.


Middle East


Bus

In February 2015, the Bahrain Public Transport Company in which National Express holds a 50% shareholding commenced operating a 10-year concession in
Bahrain Bahrain ( ; ; ar, البحرين, al-Bahrayn, locally ), officially the Kingdom of Bahrain, ' is an island country in Western Asia. It is situated on the Persian Gulf, and comprises a small archipelago made up of 50 natural islands and an ...
.


Former operations


Europe


Bus and coach


=Bus

= In May 2009, National Express sold some of its bus operations to Abellio: *
Travel London Travel London was a bus company operating services in Greater London. It was a subsidiary of National Express before being sold in May 2009 to NedRailways. In October 2009, it was rebranded as Abellio London.
(bus operation under contract to Transport for London in
London London is the capital and List of urban areas in the United Kingdom, largest city of England and the United Kingdom, with a population of just under 9 million. It stands on the River Thames in south-east England at the head of a estuary dow ...
) *
Travel Surrey Travel Surrey was a bus company operating services in Surrey. It was a subsidiary of National Express before being sold in May 2009 to NedRailways. In October 2009, it was rebranded as Abellio Surrey.Surrey and South West London – a subsidiary of Travel London) In December 2020, National Express sold its
Xplore Dundee Xplore Dundee is a bus operator based in Dundee, Scotland, operating services mainly within Dundee City. The operator also runs a service to Edinburgh Airport. It is a subsidiary of McGill’s Buses, which is based in Greenock, Scotland. Histo ...
business to McGill's Bus Services.


=Coach

= *
Scottish Citylink Scottish Citylink is a long-distance express coach operator in Scotland and Ireland (where it operates as Irish Citylink) and England (where it operates as Stansted Citylink). The company was formed as a subsidiary of Scottish Transport Group i ...
sold to
Metroline Metroline is a bus company operating services in Greater London and south Hertfordshire. It is a subsidiary of ComfortDelGro Corporation and operates services under contract to Transport for London. As at March 2021, the fleet consisted of 1,5 ...
in August 1998 in order to comply with a
Competition Commission The Competition Commission was a non-departmental public body responsible for investigating mergers, markets and other enquiries related to regulated industries under competition law in the United Kingdom. It was a competition regulator under t ...
requirement for National Express to operate the ScotRail rail franchise * City2City an express coach services in Germany that ceased on 14 October 2014.


Railway and tram


=Railway

= Rail franchises formerly operated: *
Wales & Borders Wales and Borders was a train operating company in the United Kingdom owned by National Express that operated the Wales & Borders franchise from October 2001 until December 2003. History In October 1996, the Valley Lines franchise commenced oper ...
passed to Arriva Trains Wales in December 2003 * ScotRail passed to
First ScotRail First ScotRail was a train operating company in Scotland owned by FirstGroup which operated the ScotRail franchise from October 2004 until March 2015. Prior to October 2004, trains were run by ScotRail (National Express). First ScotRail was s ...
in October 2004 *
Wessex Trains Wessex Trains was a train operating company in the United Kingdom owned by National Express that operated the Wessex Trains franchise from October 2001 until March 2006, when the franchise was merged with the Great Western and Thames Valley f ...
, absorbed into
Greater Western franchise Greater Western is a railway franchise for the provision of passenger services from London Paddington to the Cotswolds, West of England, South West England and South Wales. The current holder is Great Western Railway. History In 2003, as part of ...
and passed to
First Great Western Great Western Railway (GWR) is a British train operating company owned by FirstGroup FirstGroup plc is a British multi-national transport group, based in Aberdeen, Scotland.West Anglia Great Northern West Anglia Great Northern, commonly shortened to ''WAGN'', was a train operating company in England. It operated the West Anglia Great Northern franchise between January 1997 and March 2004, as well as the Great Northern franchise between Apri ...
split into two parts: West Anglia services transferred to
National Express East Anglia National Express East Anglia (NXEA) was a train operating company in England owned by National Express that operated the Greater Anglia franchise from April 2004 until February 2012. Originally trading as ''One'', it was rebranded National Exp ...
April 2004, Great Northern services passed to
First Capital Connect First Capital Connect (FCC) was a British train operating company, owned by FirstGroup, that operated the Thameslink and Great Northern sectors from April 2006 to September 2014 which later became the Thameslink, Southern and Great Northern (T ...
in April 2006 *In November 2007 several franchises were lost in a general restructure: **
Central Trains Central Trains was a train operating company in the United Kingdom owned by National Express that operated a variety of local and inter-regional trains from 2 March 1997 until 11 November 2007. Overview Created out of the Central division o ...
split between CrossCountry,
East Midlands Trains East Midlands Trains (EMT) was a British train operating company owned by the transport group Stagecoach, which operated the East Midlands franchise between November 2007 and August 2019. Following the Department for Transport (DfT) award of ...
and
London Midland London Midland was a train operating company in England which operated the West Midlands franchise between 11 November 2007 and 10 December 2017. It was owned by the British transport group Govia. London Midland was created as a result of Gov ...
**
Midland Mainline Midland Mainline was a train operating company in the United Kingdom owned by National Express that operated the Midland Main Line franchise from April 1996 until November 2007. Midland Mainline ran fast and semi-fast passenger services from ...
absorbed into
East Midlands Trains East Midlands Trains (EMT) was a British train operating company owned by the transport group Stagecoach, which operated the East Midlands franchise between November 2007 and August 2019. Following the Department for Transport (DfT) award of ...
franchise **
Silverlink Silverlink was a train operating company in the United Kingdom owned by National Express that operated the North London Railways franchise from March 1997 until November 2007. At the end of 2007 Silverlink Metro services were taken over by Lond ...
split between London Midland and
London Overground London Overground (also known simply as the Overground) is a suburban rail network serving London and its environs. Established in 2007 to take over Silverlink Metro routes, (via archive.org). it now serves a large part of Greater London as w ...
*
Gatwick Express Gatwick Express is a high-frequency rail passenger service between , Gatwick Airport, and in South East England. It is the brand name used by the Govia Thameslink Railway train operating company on the Gatwick Express route of the Thameslink, ...
incorporated into Southern franchise in June 2008 *
National Express East Coast National Express East Coast (NXEC) was a train operating company in the United Kingdom, owned by National Express, that operated the InterCity East Coast franchise on the East Coast Main Line between London, Yorkshire, North East England and ...
passed to
Directly Operated Railways Directly Operated Railways Ltd. (DOR) was a holding company set up by the Department for Transport in the United Kingdom in July 2009 to operate rail franchises should it become necessary to bring them into public ownership. From November 2015, ...
in November 2009 *
National Express East Anglia National Express East Anglia (NXEA) was a train operating company in England owned by National Express that operated the Greater Anglia franchise from April 2004 until February 2012. Originally trading as ''One'', it was rebranded National Exp ...
(including
Stansted Express The Stansted Express is a direct train service linking London Liverpool Street to London Stansted Airport. It is a sub-brand of Greater Anglia, the current franchise operator of the East Anglia franchise. History In 1986, British Rail (BR) e ...
service) passed to
Abellio Greater Anglia Greater Anglia (legal name Abellio East Anglia Limited) is a train operating company in Great Britain owned as a joint venture by Abellio, the international arm of the state-owned Dutch national rail operator Nederlandse Spoorwegen, and the J ...
in February 2012 * operated from May 1996 until sold to
Trenitalia Trenitalia is the primary train operator in Italy. A subsidiary of Ferrovie dello Stato Italiane, itself owned by the Italian government, the company was established in 2000 following a European Union directive on the deregulation of rail tra ...
in February 2017


=Tram

= * National Express Midland Metro (now
West Midlands Metro The West Midlands Metro (originally named Midland Metro) is a light-rail/tram system in the county of West Midlands, England. Opened on 30 May 1999, it currently consists of a single route, Line 1, which operates between the cities of Birmi ...
tram line), passed to
Transport for West Midlands Transport for West Midlands (TfWM) is the public body responsible for co-ordinating transport services in the West Midlands metropolitan county in England. It is an executive body of the West Midlands Combined Authority (WMCA), with bus franch ...
in 2018.


=London & Continental Railways

= National Express had a 17.5% shareholding in
London & Continental Railways London and Continental Railways (LCR) is a property development company owned by the Government of the United Kingdom for developing former railway land. The company was originally established in 1994 as a private consortium to own European Pa ...
(L&CR) from its formation in September 1994 until it was nationalised by the
Government of the United Kingdom ga, Rialtas a Shoilse gd, Riaghaltas a Mhòrachd , image = HM Government logo.svg , image_size = 220px , image2 = Royal Coat of Arms of the United Kingdom (HM Government).svg , image_size2 = 180px , caption = Royal Arms , date_es ...
in 2009. L&CR was responsible for building the High Speed 1 project. National Express also held a 40% stake in the Inter-Capital and Regional Rail consortium which held the management contract for the UK arm of the
Eurostar Eurostar is an international high-speed rail service connecting the United Kingdom with France, Belgium and the Netherlands. Most Eurostar trains travel through the Channel Tunnel between the United Kingdom and France, owned and operate ...
operation, L&CR's subsidiary from 1998 to 2010.


Airports

In the 1990s National Express moved into the privatisation of airports, purchasing
East Midlands, Bournemouth, and
Humberside Airport Humberside Airport is an international airport at Kirmington in the Borough of North Lincolnshire, England, from three large settlements: Grimsby (east), Hull (north) and Scunthorpe (west), on the A18, the latter two places reached by lon ...
s. In a move to concentrate on bus and rail provision, Humberside was sold to Manchester Airports Group in 1999 followed by Bournemouth and East Midlands in February 2001. Until November 2007 the group also operated
Stewart International Airport Stewart International Airport, officially New York Stewart International Airport , is a public/military airport in Orange County, New York, United States. It is in the southern Hudson Valley, west of Newburgh, south of Kingston, and southwest ...
in
New Windsor, New York New Windsor is a town in Orange County, New York, United States. History The region was originally inhabited by the Munsee The Munsee (or Minsi or Muncee) or mə́n'si·w ( del, Monsiyok)Online Lenape Talking Dictionary, "Munsee Indians"L ...
. However, the lease was sold to the public
Port Authority of New York and New Jersey The Port Authority of New York and New Jersey, PANYNJ; stylized, in logo since 2020, as Port Authority NY NJ, is a joint venture between the U.S. states of New York and New Jersey, established in 1921 through an interstate compact authorize ...
.


Australian operations


Bus and coach

Australian bus companies previously operated: *
Westbus Westbus was an Australian bus and coach operator that operated bus services in Western Sydney from 1955 until October 2013. Founded by the Bosnjak family, it later became a subsidiary of National Express and later ComfortDelGro Cabcharge (now ...
and
Hillsbus Hillsbus is an Australian bus company that operates services in the Hills District, New South Wales, Hills District of Sydney. Founded in 2004 when National Express merged its Glenorie Bus Company and Westbus (Hills District operations only) sub ...
in Sydney, sold to
ComfortDelGro Cabcharge ComfortDelGro Australia is a major Australian public transport company. Founded in October 2005 as ComfortDelGro Cabcharge, a joint venture between Singapore-based ComfortDelGro (51%) and Australian Cabcharge (49%), today it is a fully owned su ...
in 2005. Westbus ceased operating in 2013. *Blue Ribbon in the Hunter Region, sold to ComfortDelgro Cabcharge and rebranded
Hunter Valley Buses Hunter Valley Buses is an Australian bus operator who operates bus, coach and charter services in the Central Coast and Hunter regions of New South Wales. Previously known as Blue Ribbon, it was one of the first companies to be bought by Comfo ...
in 2005. * National Bus Company,
Melbourne Melbourne ( ; Boonwurrung/Woiwurrung: ''Narrm'' or ''Naarm'') is the capital and most populous city of the Australian state of Victoria, and the second-most populous city in both Australia and Oceania. Its name generally refers to a met ...
, sold to
Ventura Bus Lines Ventura Bus Lines is a large bus and coach operator in Melbourne, Victoria, Australia, operating a fleet of 893 buses on 141 bus routes, including 2 SmartBus routes and 2 V/Line services. It commenced operations in December 1924. History Ea ...
in 2004, ceased operating in 2013. *National Bus Company,
Brisbane Brisbane ( ) is the capital and most populous city of the Australian state of Queensland, and the third-most populous city in Australia and Oceania, with a population of approximately 2.6 million. Brisbane lies at the centre of the South ...
, sold to Connex in 2004, now operating as
Transdev Queensland Transdev Queensland Bus is an Australian operator of bus services in the Redland City region of Brisbane. It operates 31 services under contract to the Government of Queensland under the TransLink banner. It is a subsidiary of Transdev Austral ...
. * Southern Coast Transit,
Perth Perth is the capital and largest city of the Australian state of Western Australia. It is the fourth most populous city in Australia and Oceania, with a population of 2.1 million (80% of the state) living in Greater Perth in 2020. Perth i ...
, sold to Connex in 2004, now operating as
Transdev WA Transdev WA is an Australian bus company operating Transperth bus services under contract to the Public Transport Authority. It is a subsidiary of Transdev Australasia. History On 29 September 1996, Transport Management Group Pty Limited (TMG) ...
.


Railway and tram

In 1999, the Group gained the Australian franchises M>Train, M>Tram and V/Line Passenger, following the privatisation of rail and tram services by the Government of Victoria. After incurring large losses and being unable to renegotiate the franchise contracts, the operations were handed back to the State Government. M>Train was re-let to Connex and M>Tram to
Transdev Transdev, formerly Veolia Transdev, is a French-based international private-sector company which operates public transport. It has operations in 17 countries and territories as of November 2020. History The group was formed by the merger of ...
. V/Line became a government-owned corporation.


USA and Canada


Bus and coach

*ATC (transit and paratransit operations in the United States and Canada, sold to
Veolia Environnement Veolia Environnement S.A., branded as Veolia, is a French transnational company with activities in three main service and utility areas traditionally managed by public authorities – water management, waste management and energy services. It pr ...
in 2005 and since renamed
Veolia Transport Veolia Transport (formerly Connex and CGEA Transport) was the international transport services division of the French-based multinational company Veolia until the 2011 merger that gave rise to Veolia Transdev. Veolia Transport traded under the ...
). *
Yuma County Area Transit The Yuma County Area Transit (YCAT) system is a public transportation system based in Yuma County, Arizona. Since 1990 the agency has grown from a new transit service offering paratransit to the current mix of fixed-route and demand-responsiv ...
*
Arlington Transit Arlington Transit (ART) is a bus transit system that operates in Arlington County, Virginia, and is managed by the county government. The bus system provides service within Arlington County, and connects to Metrobus, nearby Metrorail stations, V ...
(transit and paratransit operations in the United States from 2009 to 2019, transferred to
First Transit First Transit is an American transportation company. Headquartered in Cincinnati, Ohio, First Transit operates over 300 locations, carrying more than 350 million passengers annually throughout the United States in 39 states, Puerto Rico, Panam ...
in 2019)


In popular culture

National Express features in a song, entitled ''National Express'' by the
Divine Comedy The ''Divine Comedy'' ( it, Divina Commedia ) is an Italian narrative poem by Dante Alighieri, begun 1308 and completed in around 1321, shortly before the author's death. It is widely considered the pre-eminent work in Italian literature ...
, released in 1998.


Gallery

File:Travel Surrey 8708 R508 SJM.JPG,
Travel Surrey Travel Surrey was a bus company operating services in Surrey. It was a subsidiary of National Express before being sold in May 2009 to NedRailways. In October 2009, it was rebranded as Abellio Surrey.Plaxton Pointer bodied
Dennis Dart The Dennis Dart is a rear-engined single-decker midibus chassis that was introduced by Dennis Specialist Vehicles of Guildford, England in 1989, replacing the Dennis Domino. Initially built as a high-floor design, In 1996 the low-floor seco ...
in
Byfleet Byfleet is a village in Surrey, England. It is located in the far east of the borough of Woking, around east of West Byfleet, from which it is separated by the M25 motorway and the Wey Navigation. The village is of medieval origin. Its win ...
in December 2008 File:Central Trains 153375 at Lincoln Central 01.jpg,
Central Trains Central Trains was a train operating company in the United Kingdom owned by National Express that operated a variety of local and inter-regional trains from 2 March 1997 until 11 November 2007. Overview Created out of the Central division o ...
Class 153 at
Lincoln Lincoln most commonly refers to: * Abraham Lincoln (1809–1865), the sixteenth president of the United States * Lincoln, England, cathedral city and county town of Lincolnshire, England * Lincoln, Nebraska, the capital of Nebraska, U.S. * Lincol ...
in May 2004 File:317655 at Cambridge.JPG, One
Class 317 The British Rail Class 317 is an electric multiple unit (EMU) passenger train constructed by British Rail Engineering Limited in two batches, 48 sets being produced in 1981–82 and 24 sets in 1985–87. They were the first of several classes ...
at
Cambridge Cambridge ( ) is a College town, university city and the county town in Cambridgeshire, England. It is located on the River Cam approximately north of London. As of the 2021 United Kingdom census, the population of Cambridge was 145,700. Cam ...
in July 2005 File:HillsBus.JPG,
Westbus Westbus was an Australian bus and coach operator that operated bus services in Western Sydney from 1955 until October 2013. Founded by the Bosnjak family, it later became a subsidiary of National Express and later ComfortDelGro Cabcharge (now ...
Custom Coaches Custom Bus (previously Custom Coaches) is an Australian bus body builder in St Marys, New South Wales. History Cycle Components Manufacturing Company In 1935 Stanley Hillsdon founded Cycle Components Manufacturing Company (CCMC) in Guildford, ...
bodied
Mercedes-Benz O405 The Mercedes-Benz O405 was a single-decker bus manufactured by Mercedes-Benz from the mid-1980s to the early 2000s as either an integral bus or a bus chassis and was the last VöV SL-II standard bus in production. It was the replacement for th ...
in Sydney File:M-Tram.jpg, M>Tram B-class tram in
Melbourne Melbourne ( ; Boonwurrung/Woiwurrung: ''Narrm'' or ''Naarm'') is the capital and most populous city of the Australian state of Victoria, and the second-most populous city in both Australia and Oceania. Its name generally refers to a met ...
in August 2001 File:Upminster station MMB 15 357046.jpg, Class 357 at
Upminster Upminster is a suburban town in East London, England, within the London Borough of Havering. Located east-northeast of Charing Cross, it is one of the district centres identified for development in the London Plan. Historically a rural vill ...
in September 2010


References


External links


Company website
{{Authority control Bus groups in the United Kingdom Companies based in Birmingham, West Midlands Companies listed on the London Stock Exchange National Express companies Transport companies established in 1972 Transport operators of the United Kingdom 1972 establishments in the United Kingdom