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Get Satisfaction
Get Satisfaction was a customer community software platform for technical support based in San Francisco, California, United States. It was founded on January 31, 2007, by several people, including Lane Becker, Amy Muller, Thor Muller, and Jonathan Grubb. It publicly launched in September 2007. In April 2015, Get Satisfaction was acquired by Sprinklr, a social media management company. The idea for the service originated from Valleyschwag as a side project. When the Valleyschwag service received over 1,500 subscribers, its customer service requirements increased dramatically. Realizing that customers were actually responding to the issues that other people brought up, the group behind Valleyschwag decided to create the precursor to Get Satisfaction, first named Satisfaction Unlimited, to take advantage of the community's enthusiasm for helping each other. The company describes its product as "people-powered customer service" and "Online Communities. The shortest distance between y ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Sprinklr
Sprinklr is an American software company based in New York City that develops a SaaS customer experience management (CXM) platform. The company's software, also called Sprinklr, combines different applications for social media marketing, social advertising, content management, collaboration, employee advocacy, customer care, social media research, and social media monitoring. Sprinklr was founded in 2009 by technology executive Ragy Thomas. On June 23rd, 2021, the company went public on the New York Stock Exchange under the symbol CXM. History Sprinklr was founded in 2009 by Ragy Thomas, a technology marketing executive previously with email marketing company Bigfoot International. Thomas initially funded the company himself, with servers operating out of the basement of his home. The company's name came from the metaphor of a brand carefully watering their social media presence. Early customers included Cisco, Dell and Virgin America. In March 2015, the company announced t ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
AMC Theatres
AMC Entertainment Holdings, Inc. (d/b/a AMC Theatres, originally an abbreviation for American Multi-Cinema; often referred to simply as AMC and known in some countries as AMC Cinemas or AMC Multi-Cinemas) is an American movie theater chain founded in Kansas City, Missouri and now headquartered in Leawood, Kansas. It is the largest movie theater chain in the world. Founded in 1920, AMC has the largest share of the U.S. theater market ahead of Regal and Cinemark Theatres. After acquiring Odeon Cinemas, UCI Cinemas, and Carmike Cinemas in 2016, it became the largest movie theater chain in the world. It has 2,807 screens in 353 theatres in Europe and 7,755 screens in 593 theatres in the United States. The company is listed on the New York Stock Exchange; from 2012 to 2018, the Chinese conglomerate Wanda Group owned a majority stake in the company. Private equity firm Silver Lake Partners made a $600 million investment in AMC in September 2018, but the voting power of AMC shares ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Internet Forum Software
An Internet forum, or message board, is an online discussion site where people can hold conversations in the form of posted messages. They differ from chat rooms in that messages are often longer than one line of text, and are at least temporarily archived. Also, depending on the access level of a user or the forum set-up, a posted message might need to be approved by a moderator before it becomes publicly visible. Forums have a specific set of jargon associated with them; example: a single conversation is called a " thread", or ''topic''. A discussion forum is hierarchical or tree-like in structure: a forum can contain a number of subforums, each of which may have several topics. Within a forum's topic, each new discussion started is called a thread and can be replied to by as many people as so wish. Depending on the forum's settings, users can be anonymous or have to register with the forum and then subsequently log in to post messages. On most forums, users do not have to l ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Companies Based In San Francisco
A company, abbreviated as co., is a legal entity representing an association of people, whether natural, legal or a mixture of both, with a specific objective. Company members share a common purpose and unite to achieve specific, declared goals. Companies take various forms, such as: * voluntary associations, which may include nonprofit organizations * business entities, whose aim is generating profit * financial entities and banks * programs or educational institutions A company can be created as a legal person so that the company itself has limited liability as members perform or fail to discharge their duty according to the publicly declared incorporation, or published policy. When a company closes, it may need to be liquidated to avoid further legal obligations. Companies may associate and collectively register themselves as new companies; the resulting entities are often known as corporate groups. Meanings and definitions A company can be defined as an "artificial per ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Providers Of Services To On-line Companies
Providers is a Danish hip hop, R&B and pop song production team made up of Jeppe Federspiel and Rasmus Stabell. Jeppe Federspiel and Rasmus Stabell started as musicians playing drums. Years later, they joined forces to form Providers, an urban production team. They are best known for having produced 's album '''' and the double platinum-selling hit single from the album " |
Issue Tracking System
An issue tracking system (also ITS, trouble ticket system, support ticket, request management or incident ticket system) is a computer software package that manages and maintains lists of issues. Issue tracking systems are generally used in collaborative settings, especially in large or distributed collaborations, but can also be employed by individuals as part of a time management or personal productivity regimen. These systems often encompass resource allocation, time accounting, priority management, and oversight workflow in addition to implementing a centralized issue registry. Background In the institutional setting, issue tracking systems are commonly used in an organization's customer support call center to create, update, and resolve reported customer issues, or even issues reported by that organization's other employees. A support ticket should include vital information for the account involved and the issue encountered. An issue tracking system often also contains a ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
UserVoice
UserVoice is a San Franciscobased Software-as-a-Service (SaaS) company that develops customer engagement tools.Ha, AnthonyUserVoice Aims Beyond User Feedback''NYTimes''. May 5, 2011.Finley, Klint3 Trends in Idea Management''ReadWriteWeb''. September 1, 2010.Empson, RipUservoice, Which Powers Customer Engagement Tools for Meebo, Hootsuite & More, Raises 1 Million''TechCrunch''. November 18, 2011. History UserVoice began in 2006, when programmer Richard White decided to create a more efficient way to monitor feedback from software users. He created an online forum for users to provide ideas about a project he was designing.Atwood, JeffPodcast #30 ''Stack Overflow''. November 19, 2008.Hopkins, MarkUserVoice is My[Company]Idea''Mashable''. August 5, 2008. White asked users to vote, instead of using programmers, a method inspired by Joel Spolsky, who advocated giving programmers a finite number of votes to prioritize software development.Kirkpatrick, MarshallWhy We Love User ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
O'Reilly Alphatech Ventures
O'Reilly ( ga, Ó Raghallaigh) is a group of families, ultimately all of Irish Gaelic origin, who were historically the kings of East Bréifne in what is today County Cavan. The clan were part of the Connachta's Uí Briúin Bréifne kindred and were closely related to the Ó Ruairc (O'Rourkes) of West Bréifne. O'Reilly is ranked tenth in the top twenty list of most common Irish surnames. It is also the patronymic form of the Irish name Reilly (Irish Gaelic: ''Uí Raghaile''). The name is commonly found throughout Ireland, with the greatest concentration of the surname found in County Cavan followed by Longford, Meath, Westmeath, Fermanagh and Monaghan, and the Province of Leinster. Naming conventions Overview It is usually anglicised as Reilly, Riley, and O'Reilly. The original form of the name, Ó Raghallaigh, denotes "from/of Raghallach", the name Raghallach thought to be derived from the compounds ''ragh'' (meaning "race") and ''ceallach'' (meaning "sociable"). The ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
First Round Capital
First Round is a venture capital firm that specializes in providing seed-stage funding to technology companies. Founded by Josh Kopelman Joshua Kopelman is an American entrepreneur, venture capitalist, and philanthropist. Kopelman is best known as a founder of First Round Capital, a pioneering seed-stage venture fund that led the seed round in Uber. Josh has consistently been ran ... and Howard Morgan First Round typically provides seed-stage funding and focuses on portfolio companies' growth during their first 18 months. It has offices in San Francisco, Philadelphia and New York. In 2012, the firm launched Dorm Room Fund for college students to fund startups founded by their peers. In 2019, the firm launched the Graduate Fund, a pre-seed fund for recent graduates of undergraduate or master's programs. References External links First Round(company website) {{Philadelphia Corporations , state=collapsed Venture capital firms of the United States Financial services ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Facebook
Facebook is an online social media and social networking service owned by American company Meta Platforms. Founded in 2004 by Mark Zuckerberg with fellow Harvard College students and roommates Eduardo Saverin, Andrew McCollum, Dustin Moskovitz, and Chris Hughes, its name comes from the face book directories often given to American university students. Membership was initially limited to Harvard students, gradually expanding to other North American universities and, since 2006, anyone over 13 years old. As of July 2022, Facebook claimed 2.93 billion monthly active users, and ranked third worldwide among the most visited websites as of July 2022. It was the most downloaded mobile app of the 2010s. Facebook can be accessed from devices with Internet connectivity, such as personal computers, tablets and smartphones. After registering, users can create a profile revealing information about themselves. They can post text, photos and multimedia which are shared with any ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Dell
Dell is an American based technology company. It develops, sells, repairs, and supports computers and related products and services. Dell is owned by its parent company, Dell Technologies. Dell sells personal computers (PCs), servers, data storage devices, network switches, software, computer peripherals, HDTVs, cameras, printers, and electronics built by other manufacturers. The company is known for how it manages its supply chain and electronic commerce. This includes Dell selling directly to customers and delivering PCs that the customer wants. Dell was a pure hardware vendor until 2009 when it acquired Perot Systems. Dell then entered the market for IT services. The company has expanded storage and networking systems. It is now expanding from offering computers only to delivering a range of technology for enterprise customers. Dell is a publicly-traded company (), as well as a component of the NASDAQ-100 and S&P 500. It is the 3rd largest personal computer vendor as ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
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