
Tooway is a
satellite broadband
Satellite Internet access is Internet access provided through communication satellites; if it can sustain high speeds, it is termed satellite broadband. Modern consumer grade satellite Internet service is typically provided to individual use ...
Internet
The Internet (or internet) is the Global network, global system of interconnected computer networks that uses the Internet protocol suite (TCP/IP) to communicate between networks and devices. It is a internetworking, network of networks ...
service available across
Europe
Europe is a continent located entirely in the Northern Hemisphere and mostly in the Eastern Hemisphere. It is bordered by the Arctic Ocean to the north, the Atlantic Ocean to the west, the Mediterranean Sea to the south, and Asia to the east ...
. The first version of the service was launched in 2007 via two
Eutelsat
Eutelsat S.A. is a French satellite operator. Providing coverage over the entire European continent, the Middle East, Africa, Asia and the Americas, it has been the world's third-largest satellite operator in terms of revenues. Its subsidiary E ...
geostationary
A geostationary orbit, also referred to as a geosynchronous equatorial orbit''Geostationary orbit'' and ''Geosynchronous (equatorial) orbit'' are used somewhat interchangeably in sources. (GEO), is a circular geosynchronous orbit in altitud ...
satellite
A satellite or an artificial satellite is an object, typically a spacecraft, placed into orbit around a celestial body. They have a variety of uses, including communication relay, weather forecasting, navigation ( GPS), broadcasting, scient ...
s,
Hot Bird
Hot Bird (also styled Hotbird) is a group of satellites operated by Eutelsat, located at 13 °E over the equator ( orbital position) and with a transmitting footprint over Asia, Europe, North Africa, Americas and the Middle East.
Only digital r ...
6 and
Eurobird 3, respectively at the 13° and 33° East orbital positions.
At the end of 2010, Eutelsat launched
KA-SAT, the first European
High Throughput Satellite
A high-throughput satellite (HTS) is a communications satellite which provides more throughput than a classic fixed service satellite (FSS). An HTS provides at least twice, though usually 20 times or more, throughput for the same amount of allocat ...
to operate in
Ka band. KA-SAT was positioned at 9° East, and delivers Internet access and
broadcast
Broadcasting is the data distribution, distribution of sound, audio audiovisual content to dispersed audiences via a electronic medium (communication), mass communications medium, typically one using the electromagnetic spectrum (radio waves), ...
services toward Europe and the
Mediterranean Basin.
Commercial service started on KA-SAT at the end of May 2011. Tooway services over KA-SAT satellite provide up to 50
Mbit/s
In telecommunications, data transfer rate is the average number of bits (bitrate), characters or symbols (baudrate), or data blocks per unit time passing through a communication link in a data-transmission system. Common data rate units are multi ...
downstream and up to 6 Mbit/s
upstream.
Services
Tooway makes use of the
Internet Protocol
The Internet Protocol (IP) is the network layer communications protocol in the Internet protocol suite for relaying datagrams across network boundaries. Its routing function enables internetworking, and essentially establishes the Internet.
IP ...
over satellite to provide consumers across Europe and the Mediterranean Basin with
Internet access
Internet access is a facility or service that provides connectivity for a computer, a computer network, or other network device to the Internet, and for individuals or organizations to access or use applications such as email and the World Wide ...
. Unlike services relying on terrestrial infrastructures (such as
cable
Cable may refer to:
Mechanical
* Nautical cable, an assembly of three or more ropes woven against the weave of the ropes, rendering it virtually waterproof
* Wire rope, a type of rope that consists of several strands of metal wire laid into a hel ...
or
ADSL
Asymmetric digital subscriber line (ADSL) is a type of digital subscriber line (DSL) technology, a data communications technology that enables faster data transmission over Copper wire, copper telephone lines than a conventional voiceband modem ...
), satellites provide service in wide
coverage areas as broad as a
continent
A continent is any of several large geographical regions. Continents are generally identified by convention (norm), convention rather than any strict criteria. A continent could be a single large landmass, a part of a very large landmass, as ...
.

Terrestrial
wireless broadband
Wireless broadband is a telecommunications technology that provides high-speed wireless Internet access or computer networking access over a wide area. The term encompasses both fixed and mobile broadband.
The term broadband
Originally the wo ...
technologies focus on dense
urban centers and leave consumers outside these areas with
narrowband
Narrowband signals are signals that occupy a narrow range of frequencies or that have a small fractional bandwidth. In the audio spectrum, ''narrowband sounds'' are sounds that occupy a narrow range of frequencies. In telephony, narrowband is ...
connections or no connection at all.
Unserved and unsatisfied users were estimated to reach 30 million
household
A household consists of one or more persons who live in the same dwelling. It may be of a single family or another type of person group. The household is the basic unit of analysis in many social, microeconomic and government models, and is im ...
s in
Western
Western may refer to:
Places
*Western, Nebraska, a village in the US
*Western, New York, a town in the US
*Western Creek, Tasmania, a locality in Australia
*Western Junction, Tasmania, a locality in Australia
*Western world, countries that id ...
and
Eastern Europe
Eastern Europe is a subregion of the Europe, European continent. As a largely ambiguous term, it has a wide range of geopolitical, geographical, ethnic, cultural and socio-economic connotations. Its eastern boundary is marked by the Ural Mountain ...
by 2010.
Tooway services operate over and via Eutelsat's geostationary satellites. This enabled
bit rate
In telecommunications and computing, bit rate (bitrate or as a variable ''R'') is the number of bits that are conveyed or processed per unit of time.
The bit rate is expressed in the unit bit per second (symbol: bit/s), often in conjunction ...
s of 3.6 Mbit/s downstream and 384 kbit/s upstream in 2009.
Service differentiation is done on volume consumption per month through a
Fair Access Policy. When consumption is above volume thresholds, the service remains available but at lower speeds.
Tooway also provides a
Voice over IP
Voice over Internet Protocol (VoIP), also known as IP telephony, is a set of technologies used primarily for voice communication sessions over Internet Protocol (IP) networks, such as the Internet. VoIP enables voice calls to be transmitted as ...
service for voice telephone calls over the Internet.
In mid-2011, commercial use of KA-SAT with the ''SurfBeam 2'' system from
ViaSat allowed higher bit-rates and volumes at the same price over the European coverage area. Tooway service over KA-SAT satellite provides up to 50 Mbit/s
downstream and up to 6 Mbit/s
upstream
Since KA-SAT is located at 9°E, near Eutelsat's HOT BIRD TV neighborhood (13° East), Internet Protocol services can be combined with
Digital Video Broadcasting
Digital Video Broadcasting (DVB) is a set of international open standards for digital television. DVB standards are maintained by the DVB Project, an international industry consortium, and are published by a Joint Technical Committee (JTC) o ...
television service using a single satellite dish with two
low noise block-downconverters.
This means subscribers can access
satellite TV
Satellite television is a service that delivers television programming to viewers by relaying it from a communications satellite orbiting the Earth directly to the viewer's location.ITU Radio Regulations, Section IV. Radio Stations and Systems ...
channels without additional dishes.
Tooway also markets
IPTV
Internet Protocol television (IPTV), also called TV over broadband, is the service delivery of television over Internet Protocol (IP) networks. Usually sold and run by a Telephone company, telecom provider, it consists of broadcast live telev ...
services with
Video on Demand
Video on demand (VOD) is a media distribution system that allows users to access videos, television shows and films Digital distribution, digitally on request. These multimedia are accessed without a traditional video playback device and a typica ...
and
Digital video recorder
A digital video recorder (DVR), also referred to as a personal video recorder (PVR) particularly in Canadian and British English, is an electronic device that records video in a digital format to a disk drive, USB flash drive, SD memory card, SS ...
features.
Technology
ViaSat ''SurfBeam'' technology uses the K
a band, approximately twice as high in
frequency
Frequency is the number of occurrences of a repeating event per unit of time. Frequency is an important parameter used in science and engineering to specify the rate of oscillatory and vibratory phenomena, such as mechanical vibrations, audio ...
as K
u band. This implies a smaller beam which contributes towards smaller end-user terminals.

Smaller beams allow more efficient use of satellite power on the
forward link
In a telecommunications network, a link is a communication channel that connects two or more devices for the purpose of data transmission. The link may be a dedicated physical link or a virtual circuit that uses one or more physical links or shar ...
and improved
G/T (
Gain-over-Temperature) on the
return link In communications systems, the return channel (also reverse channel or return link) is the transmission link from a user terminal to the central hub. Return links are often, but not always, slower than the corresponding forward links. Examples where ...
.
Smaller beams draw smaller cells on ground (beam footprint) which also permits more cells in a given service area, increasing frequency reuse.
K
a band has less interference than K
u band, since fewer satellites operate in this frequency.
Tooway and ViaSat ''SurfBeam'' make use of
DVB-S2
Digital Video Broadcasting - Satellite - Second Generation (DVB-S2) is a digital television broadcast standard that has been designed as a successor for the popular DVB-S system. It was developed in 2003 by the Digital Video Broadcasting Proj ...
Variable Coding and Modulation technologies.
Adaptive Coding and Modulation gathers
fading
In wireless communications, fading is the variation of signal attenuation over variables like time, geographical position, and radio frequency. Fading is often modeled as a random process. In wireless systems, fading may either be due to mul ...
conditions from each terminal and adapts signal encoding and modulation to each individual terminal's receiving condition. This allows efficient transmission to each terminal, without degenerating the efficiency of the whole network. A
return channel In communications systems, the return channel (also reverse channel or return link) is the transmission link from a user terminal to the central hub. Return links are often, but not always, slower than the corresponding forward links. Examples wher ...
on the end-user terminal is needed to send the condition changes.
Variable Coding and Modulation does not require a return channel and does not adapt to fading conditions in real-time. Instead a static efficiency is defined for each terminal according to the availability needed. This improves waveform efficiency as opposed to Constant Code and Modulation which forces to apply the worst
link budget
A link budget is an accounting of all of the power gains and losses that a communication signal experiences in a telecommunication system; from a transmitter, through a communication medium such as radio waves, cables, waveguides, or optic ...
to the entire spot.
The IPTV service uses
H.264 Scalable Video Coding
Scalable Video Coding (SVC) is a video compression standard developed jointly by the ITU-T and the ISO/IEC. The two organizations formed the ''Joint Video Team'' (JVT) to create the H.264/ MPEG-4 AVC standard (ITU-T Rec. H.264 , ISO/IEC 14496- ...
(SVC) for
video coding
A video coding format (or sometimes video compression format) is a content representation format of digital video content, such as in a data file or bitstream. It typically uses a standardized video compression algorithm, most commonly based on ...
.
SVC allows transmitting the same video coded with different resolutions or bit-rates.
For example, a high definition program could be received by a terminal in clear sky conditions while the standard definition could be received by a terminal affected by fading conditions during rain. In more stringent fading conditions, a program with even lower bit-rate could use an H.264 SVC stream.
Customer premises equipment

Customer equipment comprises an Outdoor Unit (ODU) and Indoor Unit (IDU).
The ODU is a
parabolic satellite antenna manufactured by ViaSat of typically 60–70 cm in diameter.
The ViaSat ''SurfBeam'' antenna employs a frequency selective sub-reflector that allows reflecting one range of frequency while being transparent to another range. This feature enables the reception of both interactive services in K
a band and broadcast services (DTH) in K
u band with the same ODU.
The installation of the ODU employs automated tools for simplified antenna alignment and commissioning. The installation procedure is identical anywhere within the satellite service area and the use of
circular polarization
In electrodynamics, circular polarization of an electromagnetic wave is a polarization state in which, at each point, the electromagnetic field of the wave has a constant magnitude and is rotating at a constant rate in a plane perpendicular to ...
further simplifies the setup which permits to reduce the time and cost of the home installation.
Although the installation could be done by some advanced users, it is recommended to contact a ''certified Tooway installer''.
Poor alignment of the dish system results in higher error rates and a lower broadband speed. The relatively unique transmission system of
Turbo Code 8PSK used is not recognized with standard DVB-S or DVB-S2 installation meters.
Horizon Global Electronics manufactures a Test and Measurement meter specifically designed to align the Tooway dish
HD-TC8 Applied Instruments also manufactures a Test and Measurement meter, the model Super Buddy 29, designed to align the Tooway dish
Super Buddy 29None of these two meters are able to do the new Viasat SurfBeam DVB-S2 signals. Also for these higher capacity signals and in addition on the higher K
a band, the accuracy of the installation becomes much more critical. Maxpeak AB (publ) manufactures a meter specifically for these new signals, SAM-plus (DVB-S2 ACM and VC
The current KA-SAT Surfbeam TRIA (dish receiving block) incorporates an audible tuner allowing accurate pointing of the dish without any additional external meter.
The IDU is a
satellite modem providing a
plug-and-play
In computing, a plug and play (PnP) device or computer bus is one with a specification that facilitates the recognition of a hardware component in a system without the need for physical device configuration or user intervention in resolving resou ...
Ethernet
Ethernet ( ) is a family of wired computer networking technologies commonly used in local area networks (LAN), metropolitan area networks (MAN) and wide area networks (WAN). It was commercially introduced in 1980 and first standardized in 198 ...
interface
with
DHCP
The Dynamic Host Configuration Protocol (DHCP) is a network management protocol used on Internet Protocol (IP) networks for automatically assigning IP addresses and other communication parameters to devices connected to the network using a clie ...
. The current version is manufactured by ViaSat. A
WiFi
Wi-Fi () is a family of wireless network protocols based on the IEEE 802.11 family of standards, which are commonly used for Wireless LAN, local area networking of devices and Internet access, allowing nearby digital devices to exchange data by ...
router may be connected to the satellite modem in order to deploy
wireless Internet access in the home. No
software
Software consists of computer programs that instruct the Execution (computing), execution of a computer. Software also includes design documents and specifications.
The history of software is closely tied to the development of digital comput ...
is required on the
computer
A computer is a machine that can be Computer programming, programmed to automatically Execution (computing), carry out sequences of arithmetic or logical operations (''computation''). Modern digital electronic computers can perform generic set ...
.
Recent changes (mid-2012) to the software disabled DHCP in the modem/system which means the subscriber must provide their own router with DHCP server if they use more than one device connecting to the internet.
LED
A light-emitting diode (LED) is a semiconductor device that emits light when current flows through it. Electrons in the semiconductor recombine with electron holes, releasing energy in the form of photons. The color of the light (corresp ...
indicators on the modem front inform on satellite reception and transmission statuses (RX and TX) as well as on network activities.
The IDU is connected to the ODU using two
coaxial cable
Coaxial cable, or coax (pronounced ), is a type of electrical cable consisting of an inner Electrical conductor, conductor surrounded by a concentric conducting Electromagnetic shielding, shield, with the two separated by a dielectric (Insulat ...
s.
Performance
Packages, called Tooway 2, 10, 25,40, Extra and Infinite, became available through service providers all over Europe in May 2014 which offer downstream rates of up to 22 Mbit/s and upstream up to 6 Mbit/s (excepting entry level service). The Small entry-level package provides bit-rates of 2 Mbit/s downstream and 1 Mbit/s upstream with a volume (
FAP) of about
2GB.
The
round-trip time
In telecommunications, round-trip delay (RTD) or round-trip time (RTT) is the amount of time it takes for a signal to be sent ''plus'' the amount of time it takes for acknowledgement of that signal having been received. This time delay includes p ...
inherent to
satellite communications
A communications satellite is an artificial satellite that relays and amplifies radio telecommunication signals via a transponder; it creates a communication channel between a source transmitter and a receiver at different locations on Earth. ...
comes from the ''double hop'' between
earth
Earth is the third planet from the Sun and the only astronomical object known to Planetary habitability, harbor life. This is enabled by Earth being an ocean world, the only one in the Solar System sustaining liquid surface water. Almost all ...
and
space
Space is a three-dimensional continuum containing positions and directions. In classical physics, physical space is often conceived in three linear dimensions. Modern physicists usually consider it, with time, to be part of a boundless ...
. All communications travel at the
speed of light
The speed of light in vacuum, commonly denoted , is a universal physical constant exactly equal to ). It is exact because, by international agreement, a metre is defined as the length of the path travelled by light in vacuum during a time i ...
(approx. 300 million metres per second or 671 million miles per hour) from a terminal on ground to a satellite in geostationary orbit (approx. 36,000 km or 22,000 miles in altitude), then to another terminal on earth and back. The result is roughly a half a second round-trip time which may be unsuitable for
real-time
Real-time, realtime, or real time may refer to:
Computing
* Real-time computing, hardware and software systems subject to a specified time constraint
* Real-time clock, a computer clock that keeps track of the current time
* Real-time Control Syst ...
critical applications, including many games, though it is sufficient to support other applications, including (with minimal delays), VoIP.
Tooway domestic consumers are subject to a 1/50 contention rate which under peak loading, typically from 17:00 GMT onwards can result in heavily degraded performance for applications such as streaming media services which manifests as pausing, buffering and heavily pixellated pictures.
See also
*
ASTRA2Connect
SES Broadband (previously ASTRA2Connect) is a two-way Satellite internet, satellite broadband Internet service available across Europe, which launched in March 2007, and uses the Astra (satellite), Astra series of geostationary orbit, geostation ...
European satellite Internet service by
SES
References
External links
Tooway website
{{Satcomm
Satellite Internet access
Internet service providers
Direct broadcast satellite services