First ScotRail was a
train operating company
In the railway system of Great Britain, a train operating company (TOC) is a railway undertaking operating passenger trains under the collective National Rail brand. TOCs have existed since the privatisation of the network under the Railways ...
in Scotland owned by
FirstGroup. It operated the ScotRail franchise between October 2004 and March 2015.
On 17 October 2004, First ScotRail took over operations from the incumbent franchisee,
National Express. First ScotRail operated most commuter and long-distance services within Scotland, and some services to northern England, as well as the
Caledonian Sleeper to London. Of FirstGroup's four train operating companies, ScotRail was the second largest (in terms of number of passenger journeys 2013–14) after
First Great Western at the time of the termination of its franchise.
During April 2008,
Transport Scotland granted a three-year franchise extension to First ScotRail. In May 2009, First ScotRail announced a crackdown on fare-dodging due to abuse of the Flexipass ticket system. One month later, it was alleged that ScotRail's passenger figures were substantially inflated and that 7.2 million less passenger journeys had been actually made; the matter became politically charged but did not impact the extension decision. In June 2012, the Scottish Government announced that the
Caledonian Sleeper services would be split off from the ScotRail franchise. Following its unsuccessful bid to retain the franchise in 2014, First ScotRail transferred operations to
Abellio ScotRail on 1 April 2015.
History
Between March 1997 and October 2004, the public transport conglomerate
National Express operated the ScotRail franchise under the
ScotRail brand. During July 2003, the
Scottish Executive and the
Strategic Rail Authority announced
Arriva
Arriva Ltd. is a British multinational public transport company headquartered in Sunderland, England.
The company was originally established on 24 October 1938 as T Cowie Ltd. Initially focused on the sale of motorcycles, it relaunched shortl ...
,
FirstGroup and
National Express had been shortlisted to bid for the new franchise. In June 2004, the franchise was awarded to FirstGroup; the services formerly operated by ScotRail were transferred to First ScotRail on 17 October 2004.
On 1 January 2006,
Transport Scotland was established to carry out the Scottish Executive's transport responsibilities including its then newly devolved powers over rail franchising. During April 2008, Transport Scotland granted a three-year franchise extension to First ScotRail, postponing its end-date to November 2014.
In May 2009, First ScotRail announced a crackdown on fare-dodging shortly after discovering that one of its most popular saver tickets could be subject to widespread abuse; 150 travellers were caught misusing Flexipass tickets within a single week alone. First ScotRail's approach to dealing with fare-dodgers remained a point of controversy at times.
During June 2009, a report by Strathclyde Partnership for Transport alleged that passenger figures generated by ScotRail had contained 7.2 million more passenger journeys than had been actually made; in response,
Holyrood's audit committee called in Auditor General
Robert Black to review the extent of the miscalculation. First ScotRail stated that the "long-standing" error was being corrected, while Transport Scotland contended that the overestimate did not impact its decision to extend the ScotRail franchise.
During October 2011, First ScotRail and the British railway infrastructure operator
Network Rail
Network Rail Limited is the owner (via its subsidiary Network Rail Infrastructure Limited, which was known as Railtrack plc before 2002) and railway infrastructure manager, infrastructure manager of most of the railway network in Great Britain. ...
announced the enactment of a series of new measures to handle service disruption in the event of severe winter conditions. In addition to improved access to travel information at stations and aboard trains, a new design of warmed plastic tunnels along with the first "power shower" system in the UK were rolled out to help de-ice trains, while it was stated that priority would be given to keeping the most highly-trafficked routes operational. At times of severe weather, ScotRail services had been temporarily suspended on grounds of safety; in such situations, wherever possible, active trains were directed to stop in the nearest convenient station and alternative transportation was provided until services could be resumed.
In June 2012, the Scottish Government announced that when the ScotRail franchise would be re-tendered in 2014, the
Caledonian Sleeper services would be split off and transferred to a standalone franchise. In May 2014, it was announced that the new Caledonian Sleeper franchise had been awarded to
Serco.
In addition to FirstGroup, multiple other transport companies entered bids to operate the ScotRail franchise, including
Abellio,
Arriva
Arriva Ltd. is a British multinational public transport company headquartered in Sunderland, England.
The company was originally established on 24 October 1938 as T Cowie Ltd. Initially focused on the sale of motorcycles, it relaunched shortl ...
,
MTR, and National Express. During early October 2014, it was announced that Abellio's bid had been selected and thus First ScotRail would be discontinued from April 2015.
Accordingly, the franchise was transferred to
Abellio ScotRail at midnight on 1 April 2015. Several hours beforehand, the Caledonian Sleeper services had been separately transferred to Serco.
Services
Main lines

Express trains operated between Edinburgh, Glasgow,
Inverness,
Dundee
Dundee (; ; or , ) is the List of towns and cities in Scotland by population, fourth-largest city in Scotland. The mid-year population estimate for the locality was . It lies within the eastern central Lowlands on the north bank of the Firt ...
and
Aberdeen
Aberdeen ( ; ; ) is a port city in North East Scotland, and is the List of towns and cities in Scotland by population, third most populous Cities of Scotland, Scottish city. Historically, Aberdeen was within the historic county of Aberdeensh ...
. The
Highland Main Line links Inverness to the south. Some stretches of main line, such as the Highland Main Line, are single track, and express trains must call at intermediate stations to permit trains coming in the opposite direction to pass.
The main lines of Scotland are:
*
Ayrshire Coast Line
*
Dundee–Aberdeen line
*
Edinburgh–Dundee line
*
Fife Circle Line
*
Glasgow–Edinburgh via Carstairs line
*
Glasgow–Edinburgh via Falkirk line
*
Glasgow–Dundee line
*
Glasgow South Western Line
*
Highland Main Line
Glasgow
The densest part of the network was the
suburban network around
Glasgow
Glasgow is the Cities of Scotland, most populous city in Scotland, located on the banks of the River Clyde in Strathclyde, west central Scotland. It is the List of cities in the United Kingdom, third-most-populous city in the United Kingdom ...
, with 183 stations, the second-largest suburban rail network in the UK, after London. Much of it is
electrified. Glasgow’s main
terminal stations are
Central and
Queen Street stations. ScotRail operated trains in this area under the
Strathclyde Partnership for Transport (SPT) brand. However, the
Strathclyde Partnership for Transport no longer has any input into specifying rail services in the Glasgow area. DMUs and EMUs that were liveried in the carmine and cream livery were stripped of the Strathclyde logos. Lines in and around Glasgow were:
*
Argyle Line
*
Ayrshire Coast Line
*
Cathcart Circle Lines
*
Croy Line
*
Cumbernauld Line
*
Inverclyde Line
*
Maryhill Line
*
Motherwell–Cumbernauld line
*
North Clyde Line (extended to Cumbernauld & Edinburgh
)
*
Paisley Canal line
*
Shotts Line
*
Glasgow South Western Line
*
Whifflet Line (incorporated into the
Argyle Line)
The North Clyde Line is now linked to the Edinburgh-Bathgate Line (see Edinburgh, below) with the completion of the
Airdrie–Bathgate rail link, creating a new direct link between Glasgow and Edinburgh. There is also a proposal to create a new rail link across the city with the
Crossrail Glasgow project.
Edinburgh
Edinburgh
Edinburgh is the capital city of Scotland and one of its 32 Council areas of Scotland, council areas. The city is located in southeast Scotland and is bounded to the north by the Firth of Forth and to the south by the Pentland Hills. Edinburgh ...
’s
suburban network is less dense than Glasgow’s. Edinburgh’s main station is
Waverley. The main railway line through the city centre runs in a cutting immediately below
Edinburgh Castle
Edinburgh Castle is a historic castle in Edinburgh, Scotland. It stands on Castle Rock (Edinburgh), Castle Rock, which has been occupied by humans since at least the Iron Age. There has been a royal castle on the rock since the reign of Malcol ...
. A secondary station is at in the west of the city. Railway lines running north from Edinburgh to
Fife
Fife ( , ; ; ) is a council areas of Scotland, council area and lieutenancy areas of Scotland, lieutenancy area in Scotland. A peninsula, it is bordered by the Firth of Tay to the north, the North Sea to the east, the Firth of Forth to the s ...
and the
Highlands cross the
Firth of Forth
The Firth of Forth () is a firth in Scotland, an inlet of the North Sea that separates Fife to its north and Lothian to its south. Further inland, it becomes the estuary of the River Forth and several other rivers.
Name
''Firth'' is a cognate ...
via the
Forth Bridge. Lines in and around Edinburgh were:
*
Edinburgh–Bathgate line (incorporated into the
North Clyde Line)
*
Edinburgh Crossrail
*
Edinburgh–Dunblane line
*
North Berwick Line
*
Shotts Line
*
Edinburgh–Dundee line
The Edinburgh rail network is being expanded with the construction of the Waverley Line to the Borders, and the Edinburgh–Bathgate Line has been extended by the
Airdrie–Bathgate rail link. A project to open a
rail link to Edinburgh Airport was cancelled in September 2007 by the Scottish Government in favour of construction of a station at nearby
Gogar which will connect with the
Edinburgh tram network to take passengers to the terminal.
A proposal to re-open the
Edinburgh suburban railway line has been made by campaigning groups.
Rural lines

Rural lines include the scenic
West Highland Line,
Kyle of Lochalsh line and
Far North Line. These lines carried more passengers, mostly tourists, during the summer months, but provided a valuable link and social service during the winter months.
Many rural lines are single track. Trains terminating at the coastal towns of
Oban and
Mallaig connected with the
Caledonian MacBrayne ferry services to
Skye,
Colonsay,
Lismore,
Islay
Islay ( ; , ) is the southernmost island of the Inner Hebrides of Scotland. Known as "The Queen of the Hebrides", it lies in Argyll and Bute just south west of Jura, Scotland, Jura and around north of the Northern Irish coast. The island's cap ...
and the
Outer Hebrides
The Outer Hebrides ( ) or Western Isles ( , or ), sometimes known as the Long Isle or Long Island (), is an Archipelago, island chain off the west coast of mainland Scotland.
It is the longest archipelago in the British Isles. The islan ...
and
Inner Hebrides
The Inner Hebrides ( ; ) is an archipelago off the west coast of mainland Scotland, to the south east of the Outer Hebrides. Together these two island chains form the Hebrides, which experience a mild oceanic climate. The Inner Hebrides compri ...
.
The rural lines were:
*
Aberdeen–Inverness line
*
Far North Line
*
Kyle of Lochalsh line
*
West Highland Line
InterCity & Sleeper services
First ScotRail operated some services that ventured south of the border: principally the
Caledonian Sleeper to
London Euston along the
West Coast Main Line
The West Coast Main Line (WCML) is one of the most important railway corridors in the United Kingdom, connecting the major cities of London and Glasgow with branches to Birmingham, Manchester, Liverpool and Edinburgh. It is one of the busiest ...
, and a three times daily cross-country service between
Newcastle upon Tyne
Newcastle upon Tyne, or simply Newcastle ( , Received Pronunciation, RP: ), is a City status in the United Kingdom, cathedral city and metropolitan borough in Tyne and Wear, England. It is England's northernmost metropolitan borough, located o ...
and Glasgow Central via
Carlisle
Carlisle ( , ; from ) is a city in the Cumberland district of Cumbria, England.
Carlisle's early history is marked by the establishment of a settlement called Luguvalium to serve forts along Hadrian's Wall in Roman Britain. Due to its pro ...
and
Kilmarnock.
Performance
Performance figures for National Express’s last quarter as franchise holder, July to September 2004, were:
Performance figures for FirstGroup’s first quarter as franchise holder, October to December 2004, were:
FirstGroup started operating the franchise on 17 October 2004.
The performance figures released by the Office for Rail Regulation (ORR) are as follows:
Note:
* The percentage change figures are not the actual increases in % but the percentage increase in the % value.
* These values are very similar to the sector performance level.
Rolling stock

First ScotRail inherited a fleet of
Class 150,
Class 156,
Class 158,
Class 170,
Class 314,
Class 318,
Class 320 and
Class 334s from National Express, as well as
Mark 2 carriages and
Mark 3 sleepers for use on the
Caledonian Sleeper.
First ScotRail contracted
EWS to haul the Caledonian Sleeper services.
Class 90s were used south of
Edinburgh
Edinburgh is the capital city of Scotland and one of its 32 Council areas of Scotland, council areas. The city is located in southeast Scotland and is bounded to the north by the Firth of Forth and to the south by the Pentland Hills. Edinburgh ...
and
Glasgow Central with
Class 67s used on the portions to
Fort William,
Aberdeen
Aberdeen ( ; ; ) is a port city in North East Scotland, and is the List of towns and cities in Scotland by population, third most populous Cities of Scotland, Scottish city. Historically, Aberdeen was within the historic county of Aberdeensh ...
and
Inverness. A dedicated pool was also created due to the need to fit cast steel brakes. Three Class 90s were repainted in First ScotRail livery with EWS logos.
For a short time in 2005, the Edinburgh -
North Berwick Line services were operated by
English Welsh & Scottish Class 90s with former
Virgin Trains Mark 3 carriages and a
Driving Van Trailer. In late 2005, five
Class 322s were transferred from
One
1 (one, unit, unity) is a number, numeral, and glyph. It is the first and smallest positive integer of the infinite sequence of natural numbers. This fundamental property has led to its unique uses in other fields, ranging from science to sp ...
to replace these. Following an refurbishment performed by
Hunslet-Barclay of
Kilmarnock between 2006 and 2007, all Class 322s had their capacity increased from 252 passengers to 293.
During January 2007, public calls were made for the refurbishments of First ScotRail's Class 158 diesel multiple units, particularly in regards to the toilet facilities. One year later, work commenced on the refurbishment of 25 Class 158s, which involved repainting, new seating, extra luggage space, the addition of new customer information systems, and the fitting of the requested toilet retention tanks.
In September 2008, Transport Scotland announced that all First ScotRail trains, including those previously operated on behalf of the
Strathclyde Partnership for Transport, would be repainted in a new blue livery with white
saltire
A saltire, also called Saint Andrew's Cross or the crux decussata, is a Heraldry, heraldic symbol in the form of a diagonal cross. The word comes from the Middle French , Medieval Latin ("stirrup").
From its use as field sign, the saltire cam ...
markings on the carriage ends. This rebranding placed less emphasis on the ''First'' and was marketed as ''"ScotRail: Scotland's Railway"''. The first unit to receive the new livery was 170434, unveiled at Glasgow Queen Street on 22 September 2008.
During December 2008, ScotRail started operated a set of
DB Schenker Mark 2 carriages on a peak-hour
Fife Circle Line service hauled by a Class 67. A second set was also operated for a while.
In July 2008, Transport Scotland funded the acquisition of 22 three-carriage and 16 four-carriage
Class 380 ''Desiros'' with the first entering service in December 2010. These trains operated Ayrshire and Inverclyde services, adding extra capacity and allowed the cascade of existing stock to the new Glasgow to Edinburgh services via the reopened Airdrie to Bathgate line.
Fleet at end of franchise
Past fleet
Former train types operated by First ScotRail include:
Stations
The majority of Scotland's 340 passenger stations were operated by First ScotRail under
Network Rail
Network Rail Limited is the owner (via its subsidiary Network Rail Infrastructure Limited, which was known as Railtrack plc before 2002) and railway infrastructure manager, infrastructure manager of most of the railway network in Great Britain. ...
ownership. Edinburgh Waverley and Glasgow Central stations were operated by Network Rail itself;
Glasgow Prestwick Airport station was owned and operated by the airport; and was operated by the
InterCity East Coast franchise holder (originally
GNER, then
National Express East Coast, then
East Coast, and finally
Virgin Trains East Coast
Virgin Trains East Coast (VTEC) (legal name East Coast Main Line Company Limited) was a train operating company in the United Kingdom that operated the InterCity East Coast franchise on the East Coast Main Line between London, Yorkshire, the No ...
). ScotRail operated
Lockerbie station although none of its services called there.
Depots
First ScotRail's fleet was maintained at
Edinburgh Haymarket,
Glasgow Shields Road,
Corkerhill
Corkerhill is a neighbourhood of Glasgow, Scotland, southwest of the city centre. The area was originally a farm and a few houses built for workers of the Glasgow and South Western Railway at the Corkerhill Carriage Servicing Maintenance Depot, ...
and
Inverness depots. During early 2005, the rebuilt
Glasgow Eastfield was reopened.
See also
*
ScotRail, the train operating company operating the ScotRail franchise since 1 April 2022
*
ScotRail (brand)
*
Transport in Scotland
*
Transport in Edinburgh
*
Transport in Glasgow
*
:Transport in Scotland by council area
*
Caledonian Sleeper
*
Strathclyde Partnership for Transport
*
Transport Initiatives Edinburgh
*
Glasgow Subway
*
Transport Scotland (government agency)
*
List of railway lines in Great Britain
*
Abellio ScotRail
References
Citations
Sources
*
Scottish Government
The Scottish Government (, ) is the executive arm of the devolved government of Scotland. It was formed in 1999 as the Scottish Executive following the 1997 referendum on Scottish devolution, and is headquartered at St Andrew's House in ...
.
Scottish Transport Statistics No. 24: 2005 Edition'. Accessed on 2 October 2005.
* Scottish Parliament Information Centre.
Changes to the regulation of Scotland's railways'. Accessed on 2 October 2005.
* RailBritain.com.
First ScotRail fleet size as of December 2004'. Accessed on 2 October 2005.
External links
Company websiteScotRail network mapMap of Glasgow & Edinburgh rail network(National Rail)
ScotRail reports- the Scotsman
, -
{{FirstGroup
Companies based in Aberdeen
Defunct train operating companies in the United Kingdom
FirstGroup railway companies
Railway companies established in 2004
Railway companies disestablished in 2015
Railway companies of Scotland
2004 establishments in Scotland
2015 disestablishments in Scotland
British companies disestablished in 2015
British companies established in 2004