Laundry Service
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''Laundry Service'' ( es, Servicio de Lavandería) is the fifth
studio album An album is a collection of audio recordings issued on compact disc The compact disc (CD) is a Digital media, digital optical disc data storage format that was co-developed by Philips and Sony to store and play digital audio recordin ...
and first English-language album by Colombian singer
Shakira Shakira Isabel Mebarak Ripoll ( , ; born 2 February 1977), professionally known by the mononym Shakira, is a Colombian singer and songwriter. Born and raised in Barranquilla, she has been referred to as the "Honorific nicknames in popular ...

Shakira
, globally released on 13 November 2001 by
Epic Records Epic Records is an American record label owned by Sony Music Entertainment, a subsidiary of Sony Corporation of America, the North American division of Japanese Conglomerate (company), conglomerate Sony. The label was founded predominantly as ...

Epic Records
. It is her first album to be primarily recorded in English. After the release of her fourth studio album ''
Dónde Están los Ladrones? ''Dónde Están los Ladrones?'' ( en, Where Are the Thieves?, italic=yes) is the fourth studio album by Colombian singer and songwriter Shakira, released on 29 September 1998 by Columbia Records and Sony Music Latin. After attaining success in La ...
'', which became a success in Latin America, Spain, Middle East and the Latin community in the United States, Shakira was encouraged by American singer
Gloria Estefan Gloria Estefan (; born Gloria María Milagrosa Fajardo García; born 1 September 1957) is a Cuban-American singer, actress, and businesswoman. Estefan is a seven-time Grammy Award winner, a Presidential Medal of Freedom recipient, and has be ...

Gloria Estefan
to record songs in English as she believed the singer had the potential to crossover into the English-language pop market. Shakira was initially hesitant to undertake the project, but later decided to learn English well enough to be able to write songs in the language herself. The title of the album was chosen to reflect Shakira's views on love and music. It was also released as ''Servicio de Lavandería'' in Hispanic regions in January 2002. Musically, ''Laundry Service'' is primarily a
pop rock Pop rock (also typeset as pop/rock) is a fusion genre with an emphasis on professional songwriting and recording craft, and less emphasis on attitude than rock music. Originating in the late 1950s as an alternative to normal rock and roll, earl ...
record but it also experiments with a variety of other musical styles, including
Andean music Andean music is a group of styles of music from the Andes region in South America. Original chants and melodies come from the general area inhabited by Quechua people, Quechuas (originally from Peru, Bolivia, Ecuador, Chile), Aymara people, Aymar ...
,
dance-pop Dance-pop is a popular music subgenre that originated in the late 1970s to early 1980s. It is generally uptempo music intended for nightclubs with the intention of being danceable but also suitable for contemporary hit radio. Developing from ...
,
Middle Eastern music The various nations of the region include the List of countries where Arabic is an official language, Arabic-speaking countries of the Middle East, the Iranian traditions of Persia, the Jewish music of Music of Israel, Israel and the Jewish diaspor ...
,
rock and roll Rock and roll (often written as rock & roll, rock 'n' roll, or rock 'n roll) is a Genre (music), genre of popular music that evolved in the United States during the late 1940s and early 1950s. It Origins of rock and roll, originated from Africa ...
and
tango music Tango is a style of music in Time signature, or time that originated among European and African immigrant populations of Argentina and Uruguay (collectively, the "Rioplatense Spanish, Rioplatenses"). It is traditionally played on a solo gui ...
. The lyrical theme of the album is mostly based around love and romance. Every song on the album was written and produced by Shakira under the guidance of Emilio Estefan. Six singles were released from the album. The lead single "
Whenever, Wherever "Whenever, Wherever" is a song by Colombian singer-songwriter Shakira from her fifth studio album and English-language debut, ''Laundry Service'' (2001). It was released on 2 October 2001 by Epic Records as the lead single from the album. The son ...
" became an international success and reached number one on record charts of countries like Australia, Austria, Canada, France, Germany, Italy and Spain. The second English-language single "
Underneath Your Clothes "Underneath Your Clothes" is a song by Colombian singer-songwriter Shakira for her third studio album and English-language debut, ''Laundry Service'' (2001). The power ballad was the second English language single released from the album; being ...
" repeated its success, topping the charts of Australia, Austria, and Belgium. Both singles charted inside the top ten in the United Kingdom and United States. Spanish-language singles " Te Dejo Madrid" and " Que Me Quedes Tú" performed well in Hispanic regions, becoming hits in Spain and on the Latin record charts in the United States, respectively. The fourth single " Objection (Tango)" became a top ten hit in most countries around the world, while the sixth and final single " The One" was a moderate commercial success. To promote the album, Shakira embarked on her
Tour of the Mongoose Tour of the Mongoose (also known as El Tour de la Mangosta in hispanophone countries) is the third concert tour by Colombian singer and songwriter, Shakira, in support of her fifth studio album and first English album, ''Laundry Service'' (2001) ...
between 2002 and 2003. It was her first major worldwide tour and visited numerous countries and cities. Upon its release, ''Laundry Service'' received favourable to mixed reviews from music critics. Many critics complimented Shakira's incorporation of different musical styles in the production and her originality, while some critics argued that the album sounded too generic. Shakira's vocal talent also attracted praise. ''Laundry Service'' topped the charts of countries including Australia, Austria, Belgium, Canada and Switzerland, while reaching the top five in other countries like Argentina, France, Germany, Spain and the United Kingdom. In the United States, ''Laundry Service'' peaked at number three on the ''
Billboard A billboard (also called a hoarding in the UK and many other parts of the world) is a large outdoor advertising structure (a billing board), typically found in high-traffic areas such as alongside busy roads. Billboards present large advertis ...
'' 200 chart. The album received numerous
record certification Music recording certification is a system of certifying that a music Sound recording, recording has shipped, sold, or streamed a certain number of units. The threshold quantity varies by type (such as album, single, music video) and by nation o ...
s in various countries, including sextuple
platinum Platinum is a chemical element with the Symbol (chemistry), symbol Pt and atomic number 78. It is a density, dense, malleable, ductility, ductile, highly unreactive, precious metal, precious, silverish-white transition metal. Its name origina ...
in Australia, quintuple in Canada, Spain and Switzerland. It was also certified multi-platinum in the United Kingdom and the United States, proving to be a successful crossover for Shakira. Globally, ''Laundry Service'' was the seventh best-selling album in 2002. The album sold around 13 million copies making it one of the best-selling albums of the 21st century. The album is listed at number 172 of the "Definitive 200" by the
Rock and Roll Hall of Fame The Rock and Roll Hall of Fame (RRHOF), sometimes simply referred to as the Rock Hall, is a museum and hall of fame located in downtown Cleveland, Ohio, United States, on the shore of Lake Erie. The museum documents the history of rock music and ...
.


Background

In 1998, Shakira released her second
major label A record label, or record company, is a brand or trademark of Sound recording and reproduction, music recordings and Music video, music videos, or the company that owns it. Sometimes, a record label is also a Music publisher (popular music), pub ...
studio album ''
Dónde Están los Ladrones? ''Dónde Están los Ladrones?'' ( en, Where Are the Thieves?, italic=yes) is the fourth studio album by Colombian singer and songwriter Shakira, released on 29 September 1998 by Columbia Records and Sony Music Latin. After attaining success in La ...
'' (''Where Are the Thieves?''), which became a success in Latin America and received
record certification Music recording certification is a system of certifying that a music Sound recording, recording has shipped, sold, or streamed a certain number of units. The threshold quantity varies by type (such as album, single, music video) and by nation o ...
s in various countries like Argentina, Colombia, Chile, Mexico and Spain. The
rock en español Rock en español () is a term used widely in the English-speaking world to refer to any kind of rock music Rock music is a broad genre of popular music that originated as "rock and roll" in the United States in the late 1940s and early 1950s ...
-influenced
Latin pop Latin pop (in Spanish Spanish might refer to: * Items from or related to Spain: **Spaniards are a nation and ethnic group indigenous to Spain **Spanish language, spoken in Spain and many Latin American countries **Spanish cuisine Other pla ...
album drew comparisons to the work of Canadian-American singer songwriter
Alanis Morissette Alanis Nadine Morissette ( ; born June 1, 1974) is a Canadian-American singer, songwriter, and actress. Known for her emotive mezzo-soprano voice and confessional songwriting, Morissette began her career in Canada in the early 1990s with two ...
and "cracked the lucrative US market wide open", spending a total of 11 weeks atop the ''
Billboard A billboard (also called a hoarding in the UK and many other parts of the world) is a large outdoor advertising structure (a billing board), typically found in high-traffic areas such as alongside busy roads. Billboards present large advertis ...
''
Top Latin Albums Top Latin Albums is a record chart published by Billboard (magazine), ''Billboard'' magazine and is labeled as the most important music chart for Spanish language, full-length albums in the United States, American music market. Like all ''Billboard ...
chart. It became Shakira's first album to receive a platinum certification from the
Recording Industry Association of America The Recording Industry Association of America (RIAA) is a Trade association, trade organization that represents the music industry, music recording industry in the United States. Its members consist of record labels and distributors that the RIA ...
(RIAA). ''Dónde Están los Ladrones?'' spawned the
Arabian The Arabian Peninsula, (; ar, شِبْهُ الْجَزِيرَةِ الْعَرَبِيَّة, , "Arabian Peninsula" or , , "Island of the Arabs") or Arabia, is a peninsula of Western Asia, situated northeast of Africa on the Arabian Plate. ...
-styled single "
Ojos Así "Ojos Así" is a song by Colombian singer-songwriter Shakira Shakira Isabel Mebarak Ripoll ( , ; born 2 February 1977), professionally known by the mononym Shakira, is a Colombian singer and songwriter. Born and raised in Barranquilla, ...
" ("Eyes Like Yours"), which became a hit and was deemed the "signature track" of the album. Shakira's record label at that time,
Epic Records Epic Records is an American record label owned by Sony Music Entertainment, a subsidiary of Sony Corporation of America, the North American division of Japanese Conglomerate (company), conglomerate Sony. The label was founded predominantly as ...

Epic Records
, opposed the decision to release and commission ''Laundry Service'' as they "wanted her just to throw a couple of songs in English on a Latin record."
Gloria Estefan Gloria Estefan (; born Gloria María Milagrosa Fajardo García; born 1 September 1957) is a Cuban-American singer, actress, and businesswoman. Estefan is a seven-time Grammy Award winner, a Presidential Medal of Freedom recipient, and has be ...

Gloria Estefan
argued with Tommy Mottola, then head of
Sony Music Entertainment Sony Music Entertainment (SME), also known as simply Sony Music, is an American multinational Music industry, music company. Being owned by the parent conglomerate (company), conglomerate Sony, Sony Group Corporation, it is part of the Sony Musi ...
(the parent company of Epic Records), and convinced him to release the album, arguing that an "American audience" would not buy a Spanish record simply due to its inclusion of a few English tracks. In an interview with '' Latina'', she said "I got in the trenches there with Tommy
ottola Ottola is an arrondissement An arrondissement (, , ) is any of various administrative divisions of France, Belgium, Haiti, certain other French language, Francophone countries, as well as the Netherlands. Europe France The 101 French Departm ...
- I fought for that. Because they didn't believe it. Just like they told us er_and_Emilio_during_the_Miami_Sound_Machine_days.html" ;"title="Miami_Sound_Machine.html" ;"title="er and Emilio during the Miami Sound Machine">er and Emilio during the Miami Sound Machine days">Miami_Sound_Machine.html" ;"title="er and Emilio during the Miami Sound Machine">er and Emilio during the Miami Sound Machine days They were trying to think in the box and I wanted to take her out of the box. And fortunately, Tommy, whom I love and adore and is a good friend, he really listened to me."


Writing and recording

The success of ''Dónde Están los Ladrones?'' prompted American singer
Gloria Estefan Gloria Estefan (; born Gloria María Milagrosa Fajardo García; born 1 September 1957) is a Cuban-American singer, actress, and businesswoman. Estefan is a seven-time Grammy Award winner, a Presidential Medal of Freedom recipient, and has be ...

Gloria Estefan
in 1999, whose husband
Emilio Estefan Emilio Estefan Gómez (born March 4, 1953) is a Cuban-born American musician and producer. Estefan has won 19 Grammy Award The Grammy Awards (stylized as GRAMMY), or simply known as the Grammys, are awards presented by the Recording Acade ...
was managing Shakira at that time, to persuade Shakira to attempt to crossover into the mainstream pop industry. However, Shakira was initially hesitant to record songs in English as it was not her first language, so Estefan offered to translate "Ojos Así" into English in order to show her that "it could translate well." Shakira then began translating the song herself and showed it to Estefan, who responded "Quite honestly, I can't do this better!." As Shakira wanted to have full control over her recordings, she decided to learn English better to enable her to write her own songs. Wanting to find a method to express her "day-to-day stories in English", Shakira bought rhyming dictionaries, started analysing the lyrics of songs by
Bob Dylan Bob Dylan (legally Robert Dylan, born Robert Allen Zimmerman, May 24, 1941) is an American singer-songwriter. Often regarded as one of the greatest songwriters of all time, Dylan has been a major figure in popular culture during a career sp ...
, reading poetry and the work of authors like
Leonard Cohen Leonard Norman Cohen (September 21, 1934November 7, 2016) was a Canadian singer-songwriter, poet and novelist. His work explored religion, politics, isolation, depression, sexuality, loss, death, and romantic relationships. He was inducted in ...
and
Walt Whitman Walter Whitman (; May 31, 1819 – March 26, 1892) was an American poet, essayist and journalist. A humanism, humanist, he was a part of the transition between transcendentalism and literary realism, realism, incorporating both views in h ...
and took English lessons from a private tutor. The first song she wrote was " Objection (Tango)" and in an interview with '' Faze'', she revealed that writing songs in English proved to be challenging for her: "I prayed and asked God to send me a good song today, and I remember I started writing the song Objection (Tango)'a couple of hours after. I wrote the music and lyrics at the same time, and when that happens it's really magical to me." After completing "Objection (Tango)", Shakira decided to write ten more songs and began setting up portable recording studios in the rural region of
Uruguay Uruguay (; ), officially the Oriental Republic of Uruguay ( es, República Oriental del Uruguay), is a country in South America. It shares borders with Argentina to its west and southwest and Brazil to its north and northeast; while bordering ...
. She wrote various songs with a "dictionary in one hand and a thesaurus in the other." During the songwriting process, Shakira wrote "Underneath Your Clothes" as a love song for de la Rúa." She explained that, "If you check the subject of my songs, most of them talk about my own experiences and feelings and what I was actually going through in my life." Shakira collaborated with various writers and producers on the album including Estefan, Lester Mendez, Luis Fernando Ochoa and Tim Mitchell. Being "more in control than ever", Shakira closely supervised the development of the album. The singer also served as the primary producer of the album.


Composition

Although primarily a
pop rock Pop rock (also typeset as pop/rock) is a fusion genre with an emphasis on professional songwriting and recording craft, and less emphasis on attitude than rock music. Originating in the late 1950s as an alternative to normal rock and roll, earl ...
album, ''Laundry Service'' also draws influences from a variety of musical genres. The singer credited this to her mixed ethnicity, saying "I am a fusion. That's my persona. I'm a fusion between black and white, between pop and rock, between cultures - between my Lebanese father and my mother's Spanish blood, the Colombian folklore and Arab dance I love and American music." Arabian and
Middle Eastern The Middle East ( ar, الشرق الأوسط, ISO 233: ) is a geopolitical region commonly encompassing Arabian Peninsula, Arabia (including the Arabian Peninsula and Bahrain), Anatolia, Asia Minor (Asian part of Turkey except Hatay Pro ...
elements, which had a high influence on ''Dónde Están los Ladrones?'', are also present in ''Laundry Service'', most prominently on "Eyes Like Yours" (Ojos Así). Musical styles from different South American countries surface on the album.
Tango Tango is a partner dance and social dance that originated in the 1880s along the Río de la Plata, the natural border between Argentina and Uruguay. The tango was born in the impoverished port areas of these countries as the result of a combinat ...
, a style of fast-paced
ballroom dance Ballroom dance is a set of partner dances, which are enjoyed both social dance, socially and ballroom dance#Competitive dancing, competitively around the world, mostly because of its performance dance, performance and entertainment aspects. Ballr ...
that originated in
Argentina Argentina (), officially the Argentine Republic ( es, link=no, República Argentina), is a country in the southern half of South America. Argentina covers an area of , making it the List of South American countries by area, second-largest ...
, is evident on "Objection (Tango)", which also combines elements of
rock and roll Rock and roll (often written as rock & roll, rock 'n' roll, or rock 'n roll) is a Genre (music), genre of popular music that evolved in the United States during the late 1940s and early 1950s. It Origins of rock and roll, originated from Africa ...
. The uptempo track features a guitar solo and a bridge in which Shakira delivers rap-like vocals. "
Whenever, Wherever "Whenever, Wherever" is a song by Colombian singer-songwriter Shakira from her fifth studio album and English-language debut, ''Laundry Service'' (2001). It was released on 2 October 2001 by Epic Records as the lead single from the album. The son ...
" blends pop rock with
Andean music Andean music is a group of styles of music from the Andes region in South America. Original chants and melodies come from the general area inhabited by Quechua people, Quechuas (originally from Peru, Bolivia, Ecuador, Chile), Aymara people, Aymar ...
and contains
instrumentation Instrumentation a collective term for measuring instruments that are used for indicating, measuring and recording physical quantities. The term has its origins in the art and science of Scientific instrument, scientific instrument-making. Instru ...
from
panpipes A pan flute (also known as panpipes or syrinx) is a musical instrument A musical instrument is a device created or adapted to make Music, musical sounds. In principle, any object that produces sound can be considered a musical instrument—i ...
and the ''
charango The charango is a small Andean The Andes, Andes Mountains or Andean Mountains (; ) are the longest continental mountain range in the world, forming a continuous highland along the western edge of South America South America is ...
'' - traditional instruments generally associated with the genre. A few songs are also influenced by
dance Dance is a performing art art form, form consisting of sequences of movement, either improvised or purposefully selected. This movement has aesthetic and often symbolism (arts), symbolic value. Dance can be categorized and described by its chor ...
-based genres; the "feisty" "Rules" is laced with new wave and "Ready for the Good Times" is inspired by
disco Disco is a music genre, genre of dance music and a subculture that emerged in the 1970s in music, 1970s from the United States' urban nightclub, nightlife scene. Its sound is typified by four-on-the-floor (music), four-on-the-floor beats, syncop ...
music. The
power ballad A sentimental ballad is an emotional style of music that often deals with romance (love), romantic and intimate relationships, and to a lesser extent, loneliness, death, war, drug abuse, politics and religion, usually in a poignant but solemn m ...
"
Underneath Your Clothes "Underneath Your Clothes" is a song by Colombian singer-songwriter Shakira for her third studio album and English-language debut, ''Laundry Service'' (2001). The power ballad was the second English language single released from the album; being ...
" has Shakira delivering "racked" vocals and features
brass instrument A brass instrument is a musical instrument that produces sound by Sympathetic resonance, sympathetic vibration of air in a tubular resonator in sympathy with the vibration of the player's lips. Brass instruments are also called labrosones or lab ...
ation influenced by English rock band
The Beatles The Beatles were an English Rock music, rock band, formed in Liverpool in 1960, that comprised John Lennon, Paul McCartney, George Harrison and Ringo Starr. They are regarded as the Cultural impact of the Beatles, most influential band of al ...
. It contains a melody similar to the one in "
Eternal Flame An eternal flame is a flame, lamp or torch that burns for an indefinite time. Most eternal flames are ignited and tended intentionally, but some are natural phenomena caused by natural gas leaks, peat fires and coal seam fires, all of which can ...
", a 1989 song by American all-female band
The Bangles The Bangles are an American pop rock band formed in Los Angeles, California, in 1981. The band recorded several singles that reached the U.S. top 10 during the 1980s, including "Manic Monday" (1986), "Walk Like an Egyptian" (1986), "A Hazy Shad ...
. Similarly, the tune of " The One", another power ballad on the album, is similar to that of " Michelle", a 1965 song by The Beatles. "Fool" and "Poem to a Horse" are more directly influenced by rock music. The former received comparisons to the work of Alanis Morissette while the latter also displays indie elements and contains instrumentation from a
soul In many religious and philosophical traditions, there is a belief that a soul is "the immaterial aspect or essence of a human being". Etymology The Modern English noun '':wikt:soul, soul'' is derived from Old English ''sāwol, sāwel''. The ea ...
music-styled
horn section A horn section is a group of musicians playing Horn (instrument), horns. In an orchestra or concert band, it refers to the musicians who play the French horn, "French" horn, and in a British-style brass band it is the tenor horn players. In many ...
and guitar riffs similar to the one present in songs by American
grunge Grunge (sometimes referred to as the Seattle sound) is an alternative rock Music genre, genre and subculture that emerged during the in the American Pacific Northwest state of Washington (state), Washington, particularly in Seattle and nearby to ...
band
Nirvana ( , , ; sa, निर्वाण} ''nirvāṇa'' ; Pali: ''nibbāna''; Prakrit: ''ṇivvāṇa''; literally, "blown out", as in an oil lampRichard Gombrich, ''Theravada Buddhism: A Social History from Ancient Benāres to Modern Colombo.' ...
. ''Laundry Service'' also contains four Spanish tracks: " Que Me Quedes Tú" ("That You Remain With Me"), " Te Dejo Madrid" ("I Leave You Madrid"), " Suerte" ("Luck") and " Te Aviso, Te Anuncio (Tango)" ("I'm Warning You, I'm Announcing to You"); the latter two are Spanish translations of "Whenever, Wherever" and "Objection (Tango)", respectively. The lyrics of most songs in ''Laundry Service'' are based on issues and themes related to love, as they had been written after Shakira began a relationship Antonio de la Rúa, the son of former Argentine president Fernando de la Rúa. "Underneath Your Clothes" is an "ode" to the positivity one gains when pursuing a relationship with a good person. Shakira shows an "important side" in "The One", which is a song about how "you love your guy so much that you're actually going to learn to cook" and contains lines like "To buy more thongs and write more happy songs, it always takes a little help from someone." In "Rules", she aims to make her lover realise that he is "condemned" to her and lists "all the things your new boy can do." Songs like "Objection (Tango)" and "Fool" also deal with issues related to love but in a different manner. The former is dramatic and humorous in approach as Shakira commands her partner to end a love triangle and choose between her and the other lady; it was described as a "hell-hath-no-fury it's-her-or-me steam train." In the song, Shakira asserts that "Next to her cheap silicon I look minimal/That's why in front of your eyes I'm invisible", which a reviewer commented was a "brave statement in these days of suspiciously ripe teenybop flesh peddlers ." "Fool" discusses how Shakira continues to try to build up a relationship with a "shitty, self-absorbed man" even after suffering a "soul-crushing defeat."


Release

The album was globally released on 13 November 2001 in nations including Australia, France, Italy, Switzerland and the United States. In Latin American countries like Mexico, the album was released as ''Servicio de Lavandería'' in January 2002. In the United Kingdom, ''Laundry Service'' was released on 11 March 2002. On 12 November 2002, a limited edition version of the album entitled ''Laundry Service: Washed and Dried'' was released; this version of the album features three additional remixes and a bonus disc which contains multimedia content related to "Objection (Tango)". Shakira chose to entitle the album ''Laundry Service'' as she wanted to represent her passion for love and music, which she compared to soap and water, saying "The reason I named it "Laundry Service" is because I've spent the year dedicated to my two great passions: love and music. Those two elements are like soap and water. It was a deep cleansing, almost like being reborn." The artwork of the album was also designed by Shakira and shows a close-up of the back of a blonde-haired Shakira; a star and the name of the album are seen tattooed on her arm.


Singles

"
Whenever, Wherever "Whenever, Wherever" is a song by Colombian singer-songwriter Shakira from her fifth studio album and English-language debut, ''Laundry Service'' (2001). It was released on 2 October 2001 by Epic Records as the lead single from the album. The son ...
" was released as the
lead single A lead single (also known as a debut single) is the first single to be released from a studio album by an artist or a band, usually before the album itself is released and also occasionally on the same day of the album's release date. Release ...
from ''Laundry Service'' in early October 2001. The song was commercially successful, peaking at number one in countries including Australia, Austria, France, Germany Italy, and more than 14 countries worldwide. In the United States, "Whenever, Wherever" became Shakira's first single to chart on the ''Billboard'' Hot 100 chart and peaked at number six. It stood as the singer's highest peaking single on the chart until " Hips Don't Lie" reached number one in 2006. "Whenever, Wherever" narrowly missed peaking atop the chart in the United Kingdom by reaching number two. "Suerte", the Spanish-language version of the song, was also released and peaked at number one in Spain and on the US ''Billboard''
Hot Latin Songs The ''Billboard'' Hot Latin Songs (formerly Hot Latin Tracks and Hot Latin 50) is a record chart in the United States for Latin music, Latin songs, published weekly by Billboard (magazine), ''Billboard'' magazine. Since October 2012, chart ranking ...
chart. "Whenever, Wherever" attained numerous
record certification Music recording certification is a system of certifying that a music Sound recording, recording has shipped, sold, or streamed a certain number of units. The threshold quantity varies by type (such as album, single, music video) and by nation o ...
s around the world, including multi-platinum certifications in Australia, Belgium, and Switzerland, platinum certifications in the United Kingdom, (Enter ''Shakira'' in ''Keywords'' and then click ''Search'') and a diamond certification in France. The accompanying
music video A music video is a video of variable duration, that integrates a music song or a music album with imagery that is produced for promotion (marketing), promotional or musical artistic purposes. Modern music videos are primarily made and used as a m ...
of the song, which features Shakira
belly dancing Belly dance (Egyptian Arabic: رقص بلدي, translated: Dance of the Country/Folk Dance, romanized: Raks/Raas Baladi) is a dance that originates in Egypt. It features movements of the hips and torso. It has evolved to take many different f ...
in various locations, was directed by
Francis Lawrence Francis Lawrence (born March 26, 1971) is an Austrian-born American filmmaker and producer. After establishing himself as a director of music videos and commercials, Lawrence made his feature-length directorial debut with the superhero thrille ...
and became popular on music video television channel
MTV MTV (Originally an initialism An acronym is a word or name formed from the initial components of a longer name or phrase. Acronyms are usually formed from the initial letters of words, as in ''NATO'' (''North Atlantic Treaty Organization ...
. " Te Dejo Madrid" was released as the second single from the album in January 2002. It peaked at number seven in Spain but performed poorly on the Latin record charts in the United States, peaking at number 45 on the ''Billboard'' Hot Latin Songs chart. Spanish
bullfighter A bullfighter (or matador) is a performer in the activity of bullfighting. ''Torero'' () or ''toureiro'' (), both from Latin ''taurarius'', are the Spanish and Portuguese words for bullfighter and describe all the performers in the activity ...
Julián López Escobar, better known by his stage name El Juli, filed a lawsuit against Shakira for using scenes of one of his performances in the music video for "Te Dejo Madrid" without his permission. "
Underneath Your Clothes "Underneath Your Clothes" is a song by Colombian singer-songwriter Shakira for her third studio album and English-language debut, ''Laundry Service'' (2001). The power ballad was the second English language single released from the album; being ...
" was released as the third single from the album in February 2002. The song peaked atop the charts in Australia, Austria, and Belgium; it was certified platinum in the three countries. In other countries, it became a top five hit. "Underneath Your Clothes" entered the top ten of the US ''Billboard'' Hot 100 chart, peaking at number nine, while in the United Kingdom it reached number three. The accompanying music video for "Underneath Your Clothes" was directed by
Herb Ritts Herbert Ritts Jr. (August 13, 1952December 26, 2002) was an American fashion photographer and director known for his photographs of celebrities, models, and other cultural figures throughout the 1980s and 1990s. His work concentrated on black ...
and depicts Shakira's life on tour. Shakira's then boyfriend Antonio de la Rua makes an appearance in the video and this led to music retailer Tower Records Argentina banning sales of her albums in the country. The reason behind the ban was that Antonio de la Rua's father Fernando de la Rúa, who was the President of Argentina at that time, had resigned "in the midst of profound economic and political turmoil in the country," and the decision to ban sales of Shakira's albums was a "direct protest against Antonio De la Rua—not Shakira." " Objection (Tango)" was released as the fourth single in May 2002. Although it was not a commercial success as big as "Whenever, Wherever" or "Underneath Your Clothes", the song performed well nonetheless. "Objection (Tango)" became a top ten hit in most countries and reached the top five in Australia and Netherlands. The song was certified platinum in Australia and
gold Gold is a chemical element with the Symbol (chemistry), symbol Au (from la, aurum) and atomic number 79. This makes it one of the higher atomic number elements that occur naturally. It is a Brightness, bright, slightly orange-yellow, dense, s ...
in France. It became the last single from ''Laundry Service'' to chart on both the US ''Billboard'' Hot 100 and the
UK Singles Chart The UK Singles Chart (currently titled Official Singles Chart, with the upper section more commonly known as the Official UK Top 40) is compiled by the Official Charts Company (OCC), on behalf of the British record industry, listing the top ...
, on which it peaked at numbers 55 and 17, respectively. Directed by Dave Meyers, the music video for "Objection (Tango)" features Shakira fighting her unfaithful lover and his mistress. " Que Me Quedes Tú" was released as the fifth single in November 2002 and peaked at number 10 on the
Spanish Singles Chart Spanish might refer to: * Items from or related to Spain , image_flag = Bandera de España.svg , image_coat = Escudo de España (mazonado).svg , national_motto = ''Plus ultra'' (Latin)(English: "Further Beyond") ...
. It became a success on the Latin record charts in the United States, topping both the ''Billboard'' Hot Latin Songs and
Latin Pop Airplay Latin Pop Airplay (also referred to as Latin Pop Songs) is a record chart published on Billboard (magazine), ''Billboard'' magazine and a subchart of the Latin Airplay chart. The chart focuses on Latin pop music, namely Spanish-language pop music. ...
charts. " The One" was released as the sixth and final single from the album in December 2002. It was a moderate chart success and reached the top 20 in most countries. "The One" became the only single from the album to not appear on any US ''Billboard'' chart. The music video for "The One" was directed by Esteban Sapir and Ramiro Agulla and shows Shakira singing the song while walking outside in the rain.


Tour

To promote ''Laundry Service'', Shakira embarked on the
Tour of the Mongoose Tour of the Mongoose (also known as El Tour de la Mangosta in hispanophone countries) is the third concert tour by Colombian singer and songwriter, Shakira, in support of her fifth studio album and first English album, ''Laundry Service'' (2001) ...
from 2002 to 2003. The tour was the singer's first worldwide tour and visited 50 cities and 30 countries, with its kick-off concert show held in
San Diego San Diego ( , ; ) is a city on the Pacific Ocean coast of Southern California located immediately adjacent to the Mexico–United States border. With a 2020 population of 1,386,932, it is the List of United States cities by population, eigh ...
, California. Various brands and franchises co-sponsored the tour, including international clothing brand
Reebok Reebok International Limited () is an American fitness footwear and clothing manufacturer that is a part of Authentic Brands Group. It was established in England in 1958 as a companion company to J.W. Foster and Sons, a sporting goods company ...
and soft drink brand
Pepsi Pepsi is a carbonated soft drink manufactured by PepsiCo. Originally created and developed in 1893 by Caleb Bradham and introduced as Brad's Drink, it was renamed as Pepsi-Cola in 1898, and then shortened to Pepsi in 1961. History Pepsi was f ...
. Seven buses and ten trailers were also employed to transport all the staff members. A stage covering 350 square meters was set up and preparations to arrange 280,000 watts of sound and light were made. A "solid nine-piece band" was hired to provide live instrumentation. Regarding the title of the tour, Shakira explained her decision to name it after the
mongoose A mongoose is a small terrestrial carnivorous mammal belonging to the Family (biology), family Herpestidae. This family is currently split into two subfamilies, the Herpestinae and the Mungotinae. The Herpestinae comprises 23 living species tha ...
, saying:
"It's called the Tour of the Mongoose, and the mongoose is basically one of the few animals who can defeat the most venomous snakes with just one bite. And that's why I decided to name my tour that way, because I think that if we all have a little mongoose inside that can defeat the hatred and the resentment and the prejudice of everyday, we can probably win the battle."
Likewise, the theme of the tour was highly influenced by Shakira's political views, and this was prominently seen during the performance of "
Octavo Día "Octavo Día" (English: Eighth Day) is a song written and performed by Colombian singer-songwriter Shakira Shakira Isabel Mebarak Ripoll ( , ; born 2 February 1977), professionally known by the mononym Shakira, is a Colombian singer and ...
", a song from ''Dónde Están los Ladrones?'', during which a film showing puppet caricatures of
George W. Bush George Walker Bush (born July 6, 1946) is an American politician who served as the 43rd president of the United States from 2001 to 2009. A member of the Republican Party (United States), Republican Party, Bush family, and son of the 41st ...
, then-
President of the United States The president of the United States (POTUS) is the head of state and head of government of the United States of America. The president directs the executive branch of the federal government and is the commander-in-chief of the United St ...
, and Saddam Hussein, then-
President of Iraq The president of Iraq is the head of state of Iraq and "safeguards the commitment to the Constitution of Iraq, Constitution and the preservation of Iraq's independence, sovereignty, unity, the security of its territories in accordance with the ...
, playing chess with their moves being controlled by the
Grim Reaper Death is frequently imagined as a personification, personified force. In some mythologies, a character known as the Grim Reaper (usually depicted as a berobed skeleton wielding a scythe) causes the victim's death by coming to collect that perso ...
. During the opening of the concert shows, a "massive" stage curtain showing a "mongoose and a cobra preparing for battle" split and a giant cobra slowly began rising from the centre of the stage to reveal Shakira, who wore "black leather pants and a black bikini top" and performed barefoot. Shakira incorporated belly dancing moves in her performances and often played various instruments throughout the shows herself, including the harmonica. Eight songs from ''Laundry Service'' were included on the setlist of the tour. A more afro-punk oriented version of "Objection (Tango)" was performed and featured instrumentation from
bongos Bongos ( es, bongó) are an Afro-Cuban percussion instrument A percussion instrument is a musical instrument that is sounded by being struck or scraped by a beater (percussion), beater including attached or enclosed beaters or Rattle ...
. As an intro to "Rules", Shakira played the harmonica, guitar, and drums. She also played an electric guitar during the performance of "Fool". "Whenever, Wherever" was included in the encore segment of the shows and was "made to feel even more celebratory by the massive amount of
confetti Confetti are small pieces or streamers of paper, mylar, or metallic material which are usually thrown at celebration (party), celebrations, especially parades and weddings. The origins are from the Latin ''confectum'', with ''confetti'' the plu ...
shot on the crowd midway through." Shakira also performed covers of " Dude Looks Like a Lady", a song by American hard rock band
Aerosmith Aerosmith is an American rock band formed in Boston Boston (), officially the City of Boston, is the capital city, state capital and List of municipalities in Massachusetts, most populous city of the Commonwealth (U.S. state), Common ...
, and "
Back in Black ''Back in Black'' is the seventh studio album by Australian Rock music, rock band AC/DC. It was released on 25 July 1980 by Albert Productions and Atlantic Records. It is the band's first album to feature lead singer Brian Johnson, following t ...
", a song by Australian hard rock band
AC/DC AC/DC (stylised as ACϟDC) are an Australian Rock music, rock band formed in Sydney in 1973 by Scottish-born brothers Malcolm Young, Malcolm and Angus Young. Their music has been variously described as hard rock, blues rock, and Heavy metal ...
. Many performances made use of
pyrotechnics Pyrotechnics is the science and craft of creating such things as fireworks, safety matches, oxygen candles, Pyrotechnic fastener, explosive bolts and other fasteners, parts of automotive airbags, as well as gas-pressure blasting in mining, quarry ...
and "six-foot flames that shot from the stage." In 2004, a live album of the tour was released as '' Live & Off the Record''. Aside from recording of the performances, the album included an hour-long documentary that shows Shakira "touring the world and doing such fun things as blowing bubbles, getting massages, and being serenaded by a
mariachi Mariachi (, , ) is a genre of regional Mexican music that dates back to at least the 18th century, evolving over time in the countryside of various regions of western Mexico. The usual mariachi group today consists of as many as eight violins, t ...
band." A promotional CD single featuring the live performances of "Poem to a Horse" and "Whenever, Wherever" was also released to promote ''Live & Off the Record''. The live album was certified platinum in France and gold in the United States.


Critical reception

Critical reception towards ''Laundry Service'' ranged from favourable to mixed, with critics expressing different opinions regarding the production and composition of the album. Alex Henderson from
AllMusic AllMusic (previously known as All Music Guide and AMG) is an American online database, online music database. It catalogs more than three million album entries and 30 million tracks, as well as information on Musical artist, musicians and Music ...
commended Shakira's songwriting abilities in English, calling it a "challenge that she handles impressively well. Shakira, it turns out, sings quite convincingly in English," and also praised her different mixes of musical styles, saying "Like Shakira's Spanish-language albums, this self-produced CD is enjoyably eclectic; she successfully combines pop/rock with everything from tango on "Objection (Tango)" and Andean music on "Whenever, Wherever" to Middle Eastern music on "Eyes Like Yours". He concluded that "''Dónde Están los Ladrones?'' remains Shakira's most essential album, but ''Laundry Service'' is an excellent English-language debut for the South American vocalist." A critic from ''Billboard'' also favoured the presence of various musical styles on the album and commented that "''Laundry Service'' finds the 24-year-old artist unafraid of merging musical flavors," and complimented Shakira's vocal talent. Similarly, the Entertainment.ie review of the album deemed the lyrical content "surreal" and the production "no less bizarre ..imposing breakneck tangos, twanging guitar solos and bizarre raps onto a familiar soft rock template." They felt that ''Laundry Service'' could not be called a "great album", reasoning that "the line between fascinatingly strange and offputtingly weird is a thin one, and ''Laundry Service'' crosses it far too often," but also stated that "Even so, Shakira's star quality can hardly be denied - and in today's increasingly conformist pop industry that deserves at least two cheers." Alexis Petridis from ''
The Guardian ''The Guardian'' is a British daily newspaper. It was founded in 1821 as ''The Manchester Guardian'', and changed its name in 1959. Along with its sister papers ''The Observer'' and ''The Guardian Weekly'', ''The Guardian'' is part of the Gu ...
'' lauded Shakira's originality, opining that "In an age of personality-free pop idols, Shakira's glorious eccentricity makes her a true star," and commented that "Every song contains at least one non sequitur so eccentric that it could be the work of 1970s rock surrealist
Captain Beefheart Don Van Vliet (; born Don Glen Vliet; January 15, 1941 – December 17, 2010) was an American singer, songwriter, multi-instrumentalist, and visual artist best known by the stage name Captain Beefheart. Conducting a rotating ensemble known as T ...
" and "The music on ''Laundry Service'' gives the lyrics a run for their money in the oddball handicap." Although he felt that the use of samples on various songs "displays an attitude to plagiarism that
Noel Gallagher Noel Thomas David Gallagher (born 29 May 1967) is an English singer, songwriter, and musician. He was the chief songwriter, lead guitarist, and co-lead vocalist of the rock band Oasis (band), Oasis until their split in 2009. After leaving Oasi ...
would consider cavalier" and that "no one could claim ''Laundry Service'' was a groundbreaking work of art," he concluded that "its ramshackle production and imponderable lyrics are striking and unique. And these days, it's hard not to find any pop record that provokes those adjectives rather cheering." Music critic
Robert Christgau Robert Thomas Christgau ( ; born April 18, 1942) is an American music journalist and essayist. Among the most well-known and influential music critics, he began his career in the late 1960s as one of the earliest professional rock critics and ...
termed ''Laundry Service'' "the
Cher Cher (; born Cherilyn Sarkisian; May 20, 1946) is an American singer, actress and television personality. Often referred to by the media as the Honorific nicknames in popular music, "Goddess of Pop", she has been described as embodying female ...
album Cher never made" and attributed this to Shakira's blend of Middle Eastern styles in her music; he commented that the "stylistic appetite of this Colombian superstar is pure
rock en Español Rock en español () is a term used widely in the English-speaking world to refer to any kind of rock music Rock music is a broad genre of popular music that originated as "rock and roll" in the United States in the late 1940s and early 1950s ...
" and appreciated Shakira's confident songwriting. Christgau also noted Shakira's strong
vibrato Vibrato (Italian language, Italian, from past participle of "wikt:vibrare, vibrare", to vibrate) is a musical effect consisting of a regular, pulsating change of pitch (music), pitch. It is used to add expression to vocal and instrumental music. ...
and constant changing of
timbre In music, timbre ( ), also known as tone color or tone quality (from psychoacoustics), is the perceived sound quality of a musical note, sound or musical tone, tone. Timbre distinguishes different types of sound production, such as choir voice ...
in her vocals. Lisa Oliver from
Yahoo! Music Yahoo! Music was a brand under which Yahoo! Yahoo! (, styled yahoo''!'' in its logo) is an American web services provider. It is headquartered in Sunnyvale, California and operated by the namesake company Yahoo Inc., which is 90% owned b ...
said that Shakira's experimentation with different styles yield "results ranging from corking to minging," but experienced difficulty with the formatting of the CD, saying "the biggest problem with 'Laundry Service' is the anti-copying device that renders the CD useless in anything other than a conventional CD player ..A shame then, because this Latino hottie could dilate the musical pupils of even the most ardent homebody if only they could get off the computer long enough to hear it." At the same time Shakira's album evoked sharp criticism by a number of authors. David Browne from ''
Entertainment Weekly ''Entertainment Weekly'' (sometimes abbreviated as ''EW'') is an American digital-only entertainment magazine based in New York City, published by Dotdash Meredith, that covers film, television, music, Broadway theatre, books, and popular cultu ...
'', for instance, called the album a "the ultimate in crossover nightmares" and opined that Shakira's incorporation of different musical genres made it sound confusing, saying "Its wan ska-pop, faux-
country A country is a distinct part of the world, such as a state (polity), state, nation, or other polity, political entity. It may be a sovereign state or make up one part of a larger state. For example, the country of Japan is an independent, so ...
ballads, and generic rock barely betray a Spanish accent or any musical heritage. (She can't decide if she wants to sound like Alanis or Shania)". Matt Cibula from
PopMatters ''PopMatters'' is an international online magazine of cultural criticism that covers aspects of popular culture. ''PopMatters'' publishes reviews, interviews, and essays on cultural products and expressions in areas such as music, television, fil ...
gave a more mixed view in his review of ''Laundry Service''; he complimented some of the lyrics of the songs but expressed disappointment in Shakira's production of the album, writing it off as "generic". He felt that the album was "extremely safe" and speculated that the reason behind the album's "generic" sound was due to the Estefans' involvement, saying "when I read that she's loria Estefanhelping you with lyrics and he's milio Estefan'executive producer', and I hear the unmistakable hum of 'moneymoneymoneymoney' in the background ." Ernesto Lechner from ''
Rolling Stone ''Rolling Stone'' is an American monthly magazine that focuses on music, politics, and popular culture. It was founded in San Francisco, San Francisco, California, in 1967 by Jann Wenner, and the music critic Ralph J. Gleason. It was first kno ...
'' complimented the singer's voice as a "wild and beautiful instrument ..capable of delivering scorching moments of musical passion," but commented that the involvement of a "battalion of producers and songwriters" led to Shakira sounding "downright silly" on ''Laundry Service'' and also criticised "her efforts to spice things up with obvious touches of Latin American folklore." Some authors criticised Shakira's first English album for the clumsy
rhyme A rhyme is a repetition of similar sounds (usually, the exact same phoneme In phonology and linguistics, a phoneme () is a unit of sound that can distinguish one word from another in a particular language. For example, in most List of diale ...
of its songs. Elizabeth Mendez Berry's article in " Vibe" is particularly indicative in this sense. In reference to Shakira's texts in English, the journalist wrote: "While her Spanish-language albums sparkled with elegant wordplay, this record is rife with cliches, both musically and lyrically. ..For Anglophone Latin lovers, Shakira's lyrics are best left to the imagination."


Accolades

''Laundry Service'' garnered Shakira a number of awards. At the 2002 American Latino Media Arts Awards (ALMA Awards) ceremony, the album won the award for "Album of the Year" and Shakira won the award for "Outstanding Female Performer". At the inaugural MTV Video Music Awards Latin America (VMALA) ceremony in 2002, Shakira won a total of five awards, which included "Artist of the Year", "Video of the Year" (for "Suerte"), "Female Artist of the Year", "Pop Artist of the Year" and "Best Artist - North Latin America". At the inaugural Premios Oye! in the same year, the album received a nomination in the category of "Record of the Year", while Shakira won the awards for "International Female Artist of the Year" and "Latin Pop Female Artist of the Year". At the 2002 Premio Lo Nuestro ceremony, Shakira won the "Premio del Pueblo" ("People's Choice Award") in the category of "Pop/Rock" for ''Laundry Service''. At the 2003
NRJ Music Award An NRJ Music Award (commonly abbreviated as an NMA) is an award presented by the French radio station NRJ to honor the best in the French and worldwide music industry. The awards ceremony, created in 2000 by NRJ in partnership with the televisi ...
s, ''Laundry Service'' was announced as the winner of "Best International Album" and Shakira was named the "Best International Female Artist". The album was also nominated for "International Album of the Year" at the 2003 Juno Awards.


Commercial performance

In
Austria The Republic of Austria, commonly just Austria, , bar, Östareich is a country in the southern part of Central Europe, lying in the Eastern Alps. It is a federation of nine States of Austria, states, one of which is the capital, Vienna, ...
, ''Laundry Service'' entered the
Ö3 Austria Top 40 Ö3 Austria Top 40 is the official Austrian singles chart, as well as the radio show which presents it, aired Tuesdays on Hitradio Ö3. The show presents the Austrian singles, ringtones and downloads chart. It premiered on 26 November 1968 as ...
albums chart at number five and peaked at number one, spending a total of 71 weeks on the chart. The album was certified double-platinum by the IFPI Austria for selling 80,000 units. In the Dutch-speaking Flanders region of Belgium, it reached number one on the
Ultratop Ultratop is an organization which generates and publishes the official record chart A record chart, in the music industry, also called a music chart, is a ranking of recorded music according to certain criteria during a given period. Man ...
chart, while it peaked at number five in the French-speaking Wallonia region of the country. After debuting at number 40 on the Finnish Albums Chart, ''Laundry Service'' quickly ascended to number one and charted for a total of 49 weeks. By 2007, the album had gone triple-platinum in the country and had sold a total of 90,140 units. In France, ''Laundry Service'' debuted at number nine on the
Syndicat National de l'Édition Phonographique The National Syndicate of Phonographic Publishing (french: Syndicat national de l'édition phonographique; SNEP) is the inter-professional organisation that protects the interests of the France, French Music industry, record industry. Originally ...
(SNEP) albums chart and peaked at number five for three weeks; its stay on the chart lasted for 89 weeks. It was certified double-platinum by the SNEP for sales of 600,000 units. It remained as Shakira's greatest certified album in the country until her ninth studio album '' Sale el Sol'' was certified diamond in 2011. In Germany, it peaked at number two on the
Media Control Media may refer to: Communication * Media (communication), tools used to deliver information or data ** Advertising media, various media, content, buying and placement for advertising ** Broadcast media, communications delivered over mass el ...
chart and charted for 31 weeks.
Bundesverband Musikindustrie The Bundesverband Musikindustrie (English language, English: Federal Music Industry Association), or simply BVMI, represents the music industry in Germany. The association represents the interests of nearly 280 labels and music industry related e ...
(BVMI) certified ''Laundry Service'' quintuple-gold in Germany for shipments of 750,000 units. In Hungary, it peaked at number four on the
MAHASZ Hungarian Recording Industry Association (Hungarian: ''Magyar Hanglemezkiadók Szövetsége'', more commonly abbreviated to MAHASZ or Mahasz) is the Hungarian music industry association, founded in 1992. MAHASZ issues the Hungarian Music Awards, a ...
chart and was her highest charting album in the country until ''Sale el Sol'' reached the same position in 2010. The album was certified platinum in Hungary. After debuting at number three on the Italian Albums Chart, ''Laundry Service'' ascended to number two the following week but was kept from attaining the top position by Alanis Morissette's 2002 album ''
Under Rug Swept ''Under Rug Swept'' is the fifth studio album and third internationally released album by Canadian singer-songwriter Alanis Morissette. Released by Maverick Records in the United States on February 26, 2002, and in the United Kingdom a day earlier ...
''. In Spain, ''Servicio de Lavanderia'' reached number two on the PROMUSICAE albums chart. It also charted in 2005 in the country along with Shakira's fifth and sixth studio albums '' Fijación Oral, Vol. 1'' and '' Oral Fixation, Vol. 2'', respectively. The album has been certified quintuple-platinum by PROMUSICAE for shipments of 500,000 units. In Sweden, ''Laundry Service'' debuted atop the
Sverigetopplistan Sverigetopplistan (, lit. "the Sweden top list") is the Sweden, Swedish national record chart, formerly known as Topplistan (1975–1997) and Hitlistan (1998–2007) and known by its current name since October 2007, based on sales data from the S ...
chart and stayed on the top position for three weeks. It was certified double platinum by IFPI Sweden in 2003. In Switzerland, the album entered the Schweizer Hitparade chart at number 81 and peaked at number one, spending a total of 84 weeks on the chart. ''Laundry Service'' was later certified quintuple-platinum by the IFPI for selling 200,000 units in Switzerland. In the United Kingdom, ''Laundry Service'' debuted at number three on the
UK Albums Chart The Official Albums Chart is a list of albums ranked by physical and digital sales and (from March 2015) audio streaming in the United Kingdom. It was published for the first time on 22 July 1956 and is compiled every week by the Official Charts C ...
. It later peaked at number two. The album was certified double-platinum by the
British Phonographic Industry British Phonographic Industry (BPI) is the British recorded music industry's Trade association. It runs the Brit Awards, BRIT Awards, the Classic Brit Awards, Classic BRIT Awards, National Album Day, is home to the Mercury Prize, and co-owns t ...
(BPI) for shipments of 600,000 copies. By 2002, ''Laundry Service'' had sold more than four million copies in Europe alone and thus was certified quadruple-platinum by IFPI Europe. "Laundry Service" has become one of the best selling album of all time in Turkey and she has received a platinum disc by Sony Music Turkey in a press conference in Istanbul in 2002. In Australia, ''Laundry Service'' became Shakira's first album to chart on the
ARIA Albums Chart The ARIA Charts are the main Australian record chart, music sales charts, issued weekly by the Australian Recording Industry Association. The charts are a record of the highest selling songs and albums in various genres in Australia. ARIA beca ...
after debuting at number two. It later peaked at number one for two weeks and in total it spent 54 weeks on the charts. Consequently, it became the second best-selling album of the year 2002 in the country, behind only American rapper
Eminem Marshall Bruce Mathers III (born October 17, 1972), known professionally as Eminem (; often stylized as EMINƎM), is an American rapper and record producer. He is credited with popularizing hip hop in middle America and is critically acclai ...
's album ''
The Eminem Show ''The Eminem Show'' is the fourth studio album by American rapper Eminem. After it had originally scheduled for release on June 4, 2002, the album was released nine days earlier on May 26, 2002, through Shady Records, Aftermath Entertainment, and ...
''. The
Australian Recording Industry Association The Australian Recording Industry Association (ARIA) is a trade association representing the Australian recording industry which was established in the 1970s by six major record companies, EMI, Festival Records (Australia), Festival, Sony Music ...
(ARIA) certified ''Laundry Service'' quintuple-platinum for shipments of 350,000 units, making it Shakira's most successful album in the country and one of the best selling albums of all time in Australia, entering the all time chart at position of 29. The album also performed well in New Zealand, peaking at number four on the national albums chart and appearing on the chart for 47 weeks. By 2003, ''Laundry Service'' had been certified triple-platinum by the
Recording Industry Association of New Zealand Recorded Music NZ (formerly the Recording Industry Association of New Zealand (RIANZ)) is a non-profit trade association of record producers, record distribution, distributors and recording artists who sell recorded music in New Zealand. Membe ...
(RIANZ) for shipping 45,000 units. In Canada, the album peaked atop the ''Billboard''
Canadian Albums Chart The Canadian Albums Chart is the official album sales chart in Canada. It is compiled every Monday by U.S.-based music sales tracking company Nielsen SoundScan, and published every Tuesday by ''Billboard (magazine), Billboard''. See also * RPM (m ...
and is Shakira's only album to reach number one in the country. Eventually, ''Laundry Service'' was certified quintuple-platinum by
Music Canada Music Canada (formerly Canadian Recording Industry Association (CRIA)) is a non-profit Industry trade group, trade organization that was founded 9 April 1963 to represent the interests of companies that record, manufacture, produce, and distribute ...
for shipments of 500,000 albums. In the United States, ''Laundry Service'' debuted and peaked at number three on the ''Billboard'' 200 chart, selling 200,000 copies in its first week. It stayed on the chart for a total of 61 weeks. The album also debuted and peaked at number six on the ''Billboard'' Top Internet Albums chart. It has sold over 1 million copies less than a month after its release. After around six months since its release, ''Laundry Service'' had been certified triple-platinum by the RIAA for shipments of 3,000,000 units in the United States. It is Shakira's best-selling album in the country, with sales of 3,526,000 units as of March 2014. According to Sony Music Canada, the album has been certified 4× Platinum in the United States. The album in its first year of release managed to sell 10 million copies worldwide making Shakira an award given by Sony Music for the highest recorded sales. According to the IFPI, ''Laundry Service'' was the seventh best-selling album in the world in 2002 with platinum certifications in 32 countries and gold certification in 10 countries. The album was named as one of the 100 biggest albums of the century by female artists in the
United Kingdom The United Kingdom of Great Britain and Northern Ireland, commonly known as the United Kingdom (UK) or Britain, is a country in Europe, off the north-western coast of the European mainland, continental mainland. It comprises England, Scotlan ...
by
Official Charts The Official Charts (legal name: The Official UK Charts Company Limited) is a British inter-professional organization that compiles various "official" record chart A record chart, in the music industry, also called a music chart, is a rank ...
, ranking at number 81.


Impact and legacy

The album's commercial success led to Shakira being deemed one of the most successful Latin crossover artists of all time, with Steve Huey from AllMusic calling her "Latin pop's biggest female crossover artist since
Jennifer Lopez Jennifer Lynn Affleck (' Lopez; born July 24, 1969), also known as J.Lo, is an American singer, actress and dancer. In 1991, she began appearing as a List of In Living Color cast members#Fly Girls (house dance troupe), Fly Girl dancer on the ...
" and "an instant pop sensation, thanks to her quirky poetic sense and a sexy video image built on her hip-shaking belly dance moves." The success of the album also received considerable backlash, with many calling Shakira a " sellout". This negative response was further heightened by the fact that Shakira, a natural brunette, had bleached her hair blonde prior to the album's release, which many viewed as a tactic to "fit into the US market." Regarding this backlash, Shakira said, "I know my Latin people find this difficult. And I want y successto be good news to my country. But it's typical that when you see somebody who is so close to you growing, you feel that the very word 'growing' is synonymous with leaving. My hair is a coincidence. I dyed it more than two and a half years ago." On the other hand, many viewed Shakira's crossover success as a "strong cultural statement" as her musical style represented her mixed ethnicity. In 2002, the singer was interviewed by
Nobel Literature Prize ) , image = Nobel Prize.png , caption = , awarded_for = Outstanding contributions in literature , presenter = Swedish Academy , holder = Annie Ernaux (2022) , location = Stockholm, Sweden , year = 1901 , ...
-winning Colombian novelist and journalist
Gabriel García Márquez Gabriel José de la Concordia García Márquez (; 6 March 1927 – 17 April 2014) was a Colombian novelist, short-story writer A short story is a piece of prose fiction that typically can be read in one sitting and focuses on a self-contain ...
, who was "astonished by her fantastical work-rate" and said that "Shakira's music has a personal stamp that doesn't look like anyone else's and no one can sing or dance like her, at whatever age, with such an innocent sensuality, one that seems to be of her own invention." In the United States and the United Kingdom, Shakira drew comparisons to American pop singer
Britney Spears Britney Jean Spears (born December 2, 1981) is an American singer. Often referred to as the " Princess of Pop", she is credited with influencing the revival of teen pop during the late 1990s and early 2000s. After appearing in stage producti ...
as they looked similar and sported "bleached blonde curls and butter-wouldn't-melt smiles for the kids down the front." However, critics argued that Shakira's vocal style was very different from Spears', with Ted Kessler from ''
The Observer ''The Observer'' is a British newspaper Sunday editions, published on Sundays. It is a sister paper to ''The Guardian'' and ''The Guardian Weekly'', whose parent company Guardian Media Group, Guardian Media Group Limited acquired it in 1993. ...
'' calling the former an "operatic diva" and writing that "as soon as she opens her mouth, she slips into gear and motors powerfully past Britney's breathy bump'n'grind." In 2009, Julia Llewellyn Smith from ''
The Daily Telegraph ''The Daily Telegraph'', known online and elsewhere as ''The Telegraph'', is a national British daily broadsheet newspaper published in London by Telegraph Media Group and distributed across the United Kingdom and internationally. It was fou ...
'' commented that "Shakira makes comparable Spanish-English 'crossover' acts such as Jennifer Lopez and
Enrique Iglesias Enrique Miguel Iglesias Preysler (; (born 8 May 1975) is a Spanish singer and songwriter. He started his recording career in the mid-1990s on the Mexican indie label Fonovisa and became the bestselling Spanish-language act of the decade. By th ...
seem like minnows." In an interview with '' Latina'' magazine in 2011, Gloria Estefan was asked whether she felt another crossover artist like Shakira could emerge in her lifetime, to which she responded, "I'm always hopeful that somebody, any Latino, is going to succeed in what they do. And of course in music, undoubtedly." Shakira's crossover success has been such that the media point out that possibly without its crossover many Latin artists such as
Karol G Carolina Giraldo Navarro (born 14 February 1991), known professionally as Karol G (stylized in all caps), is a Colombians, Colombian singer and songwriter. She is predominantly described as a reggaeton and Latin trap artist, but has experimente ...
,
Becky G Rebbeca Marie Gomez (born March 2, 1997), known professionally as Becky G, is an American singer and actress. She first gained recognition in 2011 when she began posting videos of herself covering popular songs online. One of her videos caught t ...
,
Bad Bunny Benito Antonio Martínez Ocasio (born March 10, 1994), known professionally as Bad Bunny, is a Puerto Rican rapper and singer. His musical style is defined as Latin trap and reggaeton. He rose to prominence in 2016 with his song "Diles", wh ...
, Maluma or
J Balvin José Álvaro Osorio Balvín (born 7 May 1985), known professionally as J Balvin, is a Colombian singer and songwriter. He has been referred to as the " Prince of Reggaeton" (from Spanish: "Príncipe del Reggaetón"), and is one of the best-sell ...
would possibly not have the recognition that they enjoy today, and it is seen as a great step in the Latin industry since with the voice of Shakira the music industry would stop only focusing on American artists and Latinas would enter the arena such as
Paulina Rubio Paulina Susana Rubio Dosamantes (; born 17 June 1971) is a Mexican singer. Referred to as " The Golden Girl" and " Queen of Latin Pop", she first achieved recognition as a member of the successful pop group Timbiriche ''Timbiriche'' (also k ...
, Thalía and even Fey who also ventured to conquer other audiences. Noting that thanks to Shakira, Latino artists now have a greater space in an international music industry in which prejudice and even racism continue to exist. Shakira's belly-dancing ability came into attention and gathered coverage during this period, especially due to the music video of the lead single "Whenever, Wherever". The song also became famous for one of its lines in which Shakira sings "Lucky that my breasts are small and humble, so you don't confuse them with mountains"; it is often cited as an example of the unusual lyrical content of the singer's songs. According to Steve Huey from AllMusic, many critics were "divided as to the effectiveness of Shakira's English lyrics, but nearly all agreed on her unique poetic imagery." Huey further commented that the song and its video turned Shakira into a "star in the English-speaking world almost overnight." "Whenever, Wherever", along with "Underneath Your Clothes", is considered to be one of Shakira's
signature song A signature (; from la, signare, "to sign") is a Handwriting, handwritten (and often Stylization, stylized) depiction of someone's name, nickname, or even a simple "X" or other mark that a person writes on documents as a proof of identity and ...
s.


Track listing

Notes * signifies a co- producer * translated the song into English from the original Spanish-language version "
Ojos Así "Ojos Así" is a song by Colombian singer-songwriter Shakira Shakira Isabel Mebarak Ripoll ( , ; born 2 February 1977), professionally known by the mononym Shakira, is a Colombian singer and songwriter. Born and raised in Barranquilla, ...
" * remixed by Hani Kamai


Personnel

Credits adapted from AllMusic. *
Shakira Shakira Isabel Mebarak Ripoll ( , ; born 2 February 1977), professionally known by the mononym Shakira, is a Colombian singer and songwriter. Born and raised in Barranquilla, she has been referred to as the "Honorific nicknames in popular ...

Shakira
– producer, songwriter, arranger, vocals, harmonica, logo design *
Emilio Estefan Emilio Estefan Gómez (born March 4, 1953) is a Cuban-born American musician and producer. Estefan has won 19 Grammy Award The Grammy Awards (stylized as GRAMMY), or simply known as the Grammys, are awards presented by the Recording Acade ...
Jr. – executive producer, percussion *
Terry Manning Terry Manning is an American photographer, composer, singer-songwriter, multi-instrumentalist, record producer, audio engineer, and visual artist. In a career spanning more than 50 years, he has worked with Led Zeppelin, Iron Maiden, Bryan Adams, ...
– engineer * Javier Garza – producer, engineer, mixer, arranger * Tim Mitchell – producer, arranger, guitar, mandolin, programmer * Lester Mendez – producer, arranger, horn arranger, keyboards * Pablo Flores – producer, arranger, programmer *
Ted Jensen Ted Jensen (born September 19, 1954) is an American mastering engineer, known for having mastered many recordings, including the Eagles Eagle is the common name for many large Bird of prey, birds of prey of the family Accipitridae. Eagles ...
- Mastering * Luis Fernando Ochoa – arranger, guitar, keyboards *
Jorge Calandrelli Jorge Calandrelli is an Argentinian-born composer, arranger and conductor known for his work with Barbra Streisand Barbara Joan "Barbra" Streisand (; born April 24, 1942) is an American singer, actress and director. With a career spanning o ...
– arranger, piano arranger * David Campbell – conductor, string arranger * Alfred Figueroa – engineer * Kevin Dillon – production coordinator * Steven Menezes – studio coordinator *Adam Zimmon – guitar * Tim Pierce – guitar * Brian Ray – guitar * Paul Bushnell – bass guitar * Julio Hernandez – bass guitar * Pablo Aslan – acoustic bass * Brendan Buckley – drums, percussion * Abe Laboriel, Jr. – drums * Edwin Bonilla – percussion * Richard Bravo – percussion * Archie Pena – percussion * David Alsina - bandoneonAll Music


Charts


Weekly charts


Year-end charts


Decade-end charts


All-time charts


Certifications and sales


See also

*
List of best-selling albums by women The following albums, recorded by female solo artists and all-female groups, have sold at least 10 million copies. This list can contain any types of album, including studio album An album is a collection of audio recordings issued on ...
*
List of best-selling albums of the 21st century This is a list of the best-selling albums of the 21st century to date based on IFPI certification and Nielsen SoundScan Luminate (formerly Nielsen SoundScan, Nielsen Music Products, and MRC Data) is a provider of music sales data. Established ...
* List of best-selling albums of the 2000s in Australia * List of best-selling albums in France * List of 200 Definitive Albums in the Rock and Roll Hall of Fame


References

{{Authority control 2001 albums Shakira albums Epic Records albums Terry Manning albums Albums produced by Emilio Estefan