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Virtual exchange (also referred to as telecollaboration or online intercultural exchange among other names) is an instructional approach or practice for language learning. It broadly refers to the "notion of 'connecting' language learners in pedagogically structured interaction and collaboration" through
computer-mediated communication Computer-mediated communication (CMC) is defined as any human communication that occurs through the use of two or more electronic devices. While the term has traditionally referred to those communications that occur via computer-mediated formats ...
for the purpose of improving their language skills, intercultural communicative competence, and digital literacies. Although it proliferated with the advance of the internet and
web 2.0 Web 2.0 (also known as participative (or participatory) web and social web) refers to websites that emphasize user-generated content, ease of use, participatory culture and interoperability (i.e., compatibility with other products, systems, and ...
technologies in the 1990s, its roots can be traced to learning networks pioneered by
Célestin Freinet Célestin Freinet (, 15 October 1896 in Gars, Alpes-Maritimes – 8 October 1966 in Vence) was a noted French pedagogue and educational reformer. Early life Freinet was born in Provence as the fifth of eight children. His own schoolda ...
in 1920s and, according to Dooly, even earlier in Jardine's work with collaborative writing at the University of Glasglow at the end of the 17th to the early 18th century. Virtual exchange is recognized as a field of
computer-assisted language learning Computer-assisted language learning (CALL), British, or Computer-Aided Instruction (CAI)/Computer-Aided Language Instruction (CALI), American, is briefly defined in a seminal work by Levy (1997: p. 1) as "the search for and study of applicat ...
as it relates to the use of technology in language learning. Outside the field of language education, this type of pedagogic practice is being used to internationalize the curriculum and offer students the possibility to engage with peers in other parts of the world in collaborative online projects. Virtual exchange is based on sociocultural views of learning inspired by
Vygotskian Lev Semyonovich Vygotsky (russian: Лев Семёнович Выго́тский, p=vɨˈɡotskʲɪj; be, Леў Сямёнавіч Выго́цкі, p=vɨˈɡotskʲɪj; – June 11, 1934) was a Soviet psychologist, known for his work on psy ...
theories of learning as a social activity.


Terms and Definitions

Different names have been used to describe the practice, ranging from terms that usually describe a particular practice within the area, such as teletandem, etandem, and
tandem language learning Tandem language learning is a method of language learning based on mutual language exchange between tandem partners, where ideally each learner is a native speaker in the language the other person wants to learn. The tandem language learning exper ...
, to more generic terms such as globally virtual connections, online interaction and exchange, online intercultural exchange, online exchange, virtual exchange, virtual connections, global
virtual team A virtual team (also known as a geographically dispersed team, distributed team, or remote team) usually refers to a group of individuals who work together from different geographic locations and rely on communication technology such as email, inst ...
s, globally-networked learning environments, collaborative online international learning (COIL), Internet-mediated intercultural foreign language education. globally networked learning, telecollaboration, and telecollaboration 2.0. Currently, it appears that ''virtual exchange'' is the most prominent term and it can be used for a variety of models and practices. Likewise, depending on the aims and settings a variety of definitions have been applied to the practice. One of the most widely referenced definitions comes from Belz, who defines it as a partnership in which "internationally-dispersed learners in parallel language classes use Internet communication tools such as e-mail, synchronous chat, threaded discussion, and MOOs (as well as other forms of electronically mediated communication), in order to support social interaction, dialogue, debate, and intercultural exchange." As the practice is most common in language learning contexts, narrower definitions appeared as well, such as an "Internet-based intercultural exchange between people of different cultural/national backgrounds, set up in an institutional context with the aim of developing both language skills and intercultural communicative competence... through structured tasks." Conversely, broader definitions that go beyond educational contexts emerged as well, such as "the process of communicating and working together with other people or groups from different locations through online or digital communication tools (e.g., computers, tablets, cellphones) to co-produce a desired work output. Telecollaboration can be carried out in a variety of settings (classroom, home, workplace, laboratory) and can be synchronous or asynchronous." In 2019, a virtual Student Exchange Platform (SXP) was developed in
Singapore Singapore (), officially the Republic of Singapore, is a sovereign island country and city-state in maritime Southeast Asia. It lies about one degree of latitude () north of the equator, off the southern tip of the Malay Peninsula, borde ...
by St. Uriel Education to facilitate international virtual exchanges by students. The raison d'etre for the SXP was to develop students' global competencies in addition to improving their scholastic performance on mathematics, science, and reading set by the
OECD The Organisation for Economic Co-operation and Development (OECD; french: Organisation de coopération et de développement économiques, ''OCDE'') is an intergovernmental organisation with 38 member countries, founded in 1961 to stimulate e ...
's Programme for International Student Assessment . During the recent COVID-19 pandemic, the SXP was well received by schools in
China China, officially the People's Republic of China (PRC), is a country in East Asia. It is the world's most populous country, with a population exceeding 1.4 billion, slightly ahead of India. China spans the equivalent of five time zones and ...
,
Japan Japan ( ja, 日本, or , and formally , ''Nihonkoku'') is an island country in East Asia. It is situated in the northwest Pacific Ocean, and is bordered on the west by the Sea of Japan, while extending from the Sea of Okhotsk in the north ...
,
Singapore Singapore (), officially the Republic of Singapore, is a sovereign island country and city-state in maritime Southeast Asia. It lies about one degree of latitude () north of the equator, off the southern tip of the Malay Peninsula, borde ...
, and Thailand. These virtual exchanges on the SXP allow students to participate in activities through workshops that involve virtual school visits, asynchronous and synchronous lessons on
Science, technology, engineering, and mathematics Science, technology, engineering, and mathematics (STEM) is an umbrella term used to group together the distinct but related technical disciplines of science, technology, engineering, and mathematics. The term is typically used in the context of ...
(STEM lessons carried out through
Educational technology Educational technology (commonly abbreviated as edutech, or edtech) is the combined use of computer hardware, software, and educational theory and practice to facilitate learning. When referred to with its abbreviation, edtech, it often refer ...
such as Robotics, VR, 3D printing), virtual competitions, culinary and baking skills, language games etc. The activities on SXP allows students to break through cultural, language and attitude barriers apart from helping them to improve academic performances. Education and Tourism converges on the SXP, as it incorporates features that allow teachers, tour guides (acting as facilitators and translators) and students to interact, co-create and collaborate on exchange activities. Virtual Exchanges take place within SXP's Spaces (Communities of Learning, as part of the pedagogy). The SXP allows parents and other stakeholders of OST (Overseas Student Tourism) to be involved as well - for instance attractions in
Singapore Singapore (), officially the Republic of Singapore, is a sovereign island country and city-state in maritime Southeast Asia. It lies about one degree of latitude () north of the equator, off the southern tip of the Malay Peninsula, borde ...
's Sentosa that creates more excitement in the virtual environment, or cooking studios that allow overseas students to see how local delicacies can be made with
3D food printing 3D food printing is the process of manufacturing food products using a variety of additive manufacturing techniques. Most commonly, food grade syringes hold the printing material, which is then deposited through a food grade nozzle layer by layer. ...
. Participants of each virtual exchange programme can share a calendar of activities, chat with each other, share/like comments on pictures and documents, have video calls (1-1 or 1-many), assign/share tasks to students/teachers/tour guides etc. The SXP allows participants to feedback, track and resolve issues with the exchange program (for quality assurance to students/teachers/parents). By making virtual exchange activities visible, and hence actionable, it will demonstrate value to all stakeholders.


History

The origins of virtual exchange have been linked to the work of iEARN and the New York/Moscow Schools Telecommunications Project (NYS-MSTP) which was launched in 1988 by Peter Copen and the Copen Family Fund. This project stemmed from a perceived need to connect youth from the two countries during a time which was marked by tensions between the United States and the
U.S.S.R. The Soviet Union,. officially the Union of Soviet Socialist Republics. (USSR),. was a transcontinental country that spanned much of Eurasia from 1922 to 1991. A flagship communist state, it was nominally a federal union of fifteen national ...
that had developed during the
Cold War The Cold War is a term commonly used to refer to a period of geopolitical tension between the United States and the Soviet Union and their respective allies, the Western Bloc and the Eastern Bloc. The term '' cold war'' is used because the ...
. With the institutional support of the Academy of Sciences in Moscow, and the New York State Board of Education, a pilot programme between 12 schools in each nation was established. Students worked in both English and Russian on projects based on their curricula, which had been designed by participating teachers. The program expanded in the early 1990s to include China, Israel, Australia, Spain, Canada, Argentina, and the Netherlands. The early 1990s saw the establishment of the organization iEARN which became officially established in 1994. One of the earliest projects, which is still running, was Margaret Riel's Learning Circles. The organization has since expanded and is currently active in over 100 countries and promotes many different projects, also in collaboration with other organizations such as The My Hero Project. This form of education which aims to integrate awareness of international communities as part of the curriculum is sometimes referred to as
global education Global education is a mental development program that seeks to improve global human development based on the understanding of global dynamics, through the various sectors of human development delivery. In formal education, as a mode of human devel ...
. In foreign language education the practice of virtually connecting learners is often known as telecollaboration and is a sub-field of CALL (Computer-assisted language learning). It was first promoted as a form of network-based language learning in the 1990s through the work of educators such as
Mark Warschauer Mark Warschauer is a professor in the Department of Education and the Department of Informatics at the University of California, Irvine, director of UCI's Ph.D. in Education program and founding director of UCI's Digital Learning Lab.CMC) following the Symposium on Local and Global Electronic Networking in Foreign Language Learning and Research held at the University of Hawaii in 1995. The symposium brought together educators concerned with these issues from university and Secondary education throughout the world. Telecollaborative practices at the time involved the use of e-mail and other Web 1.0 capabilities.Chun, D. M. (2014). ''Cultura-inspired intercultural exchanges: Focus on Asian and Pacific languages''. National Foreign Language Resource Center, University of Hawaiʻi at Mānoa. Several different models of telecollaboration have since been developed, such as the Cultura model, developed in 1997 at MIT in the United States, and the eTandem model. The Cultura project was originally developed as a bilingual project for French and English, but has since been developed in several different languages. In 2003 the organization Soliya was founded by
Lucas Welch Lucas Welch (born 1974 in North Carolina) is a New York-based social entrepreneur. Welch founded Soliya, an international nonprofit organization that works on virtual exchange programs among university students in Western and Muslim-majority coun ...
and Liza Chambers in the aftermath of the September 11 attacks. Soliya's Connect Program has become an important model of online facilitated dialogue and is based on principles of intergroup dialogue and
peacebuilding Peacebuilding is an activity that aims to resolve injustice in nonviolent ways and to transform the cultural and structural conditions that generate deadly or destructive conflict. It revolves around developing constructive personal, group, and pol ...
. In this model of virtual exchange, students from universities across the globe are placed in diverse groups of 10-12 people, and they meet regularly for 2-hour sessions of dialogue through an over a period of 8 weeks. Each group is supported by one or two trained facilitators. In 2005 the European Commission established the eTwinning programme for schools. The programme promotes projects between schools in Europe which entail both synchronous and asynchronous collaborations between classes, offering a safe platform for staff (teachers, head teachers, librarians, etc.) working in a school in one of the European countries involved. Teachers who register in eTwinning are checked by the National Support Organisation (NSO) and are validated in order to use all eTwinning features such as TwinSpace and Project Diary, providing a safe and GDPR compliant environment for students and teachers’ interaction. As per 2021, there are 122,134 active projects with 937,761 teachers in 217,830 schools in eTwinning countries as well as e-Twinning plus countries ( Armenia, Azerbaijan, Georgia, Jordan, Lebanon, Republic of Moldova and Ukraine).  A key element of eTwinning is collaboration among teachers, students, schools, parents, and local authorities. In eTwinning teachers organize activities that enable young learners to engage in communicative interaction with peers from other linguistic and / or cultural backgrounds in order to practise and further develop their intercultural communicative competence in their respective foreign (target) language. Students have an active role in co-creating the learning experience by interacting, investigating and making decisions whilst respecting each other thus learning 21st century skills. The use of TwinSpace facilitates a multimodal approach to collaboration which integrates tools to ensure communicative and pedagogic diversity and richness. eTwinning has established a strong community of teachers and organizes training for them. In 2006 the SUNY Center for Collaborative Online International Learning (COIL) was established at SUNY's Purchase College. COIL developed from the work of faculty members who used technology to bring international students into their classrooms using technology. COIL's Founding Director was Jon Rubin, a Film and New Media Professor at Purchase College. The COIL model is increasingly being recognized as a way for universities to internationalize their curricula. In 2010 COIL joined the new SUNY Global Center in New York City and continued to expand its global network. In 2011 the Virtual Exchange Coalition was established in the United States to further the field of Virtual Exchange, bringing together important virtual exchange providers. The 1st International Conference on Telecollaboration in University Foreign Language Education was hold at the University of León in February, 2014.Chun, D. M. (2014). ''Cultura-inspired intercultural exchanges: Focus on Asian and Pacific languages''. National Foreign Language Resource Center, University of Hawaiʻi at Mānoa. It provided a broad overview of linguistic and intercultural telecollaboration and generated interest in how telecollaboration can contribute to general educational goals and digital literacies in higher education. In 2016 members of the INTENT consortium working in different disciplines in Higher Education around the globe launched the UNICollaboration platform at the Second Conference on Telecollaboration in Higher Education at Trinity College, Dublin. The aim was to support university educators and mobility coordinators to find partner classes, and to organise and run online intercultural exchanges for their students. This platform was one of the outputs of an EU-funded project and has over 1000 registered educators. V1 In 2016 the
European Commissioner A European Commissioner is a member of the 27-member European Commission. Each member within the Commission holds a specific portfolio. The commission is led by the President of the European Commission. In simple terms they are the equivalent ...
for Education, Culture, Youth and Sport Tibor Navracsics announced a future Erasmus+ Virtual Exchange initiative. In March 2018 the Erasmus+ Virtual Exchange pilot project was officially launched by Commissioner Navracsics and it targeted young people (aged 18–30) in EU and
Southern Mediterranean North Africa, or Northern Africa is a region encompassing the northern portion of the African continent. There is no singularly accepted scope for the region, and it is sometimes defined as stretching from the Atlantic shores of Mauritania in t ...
countries. In the initial year of EVE, 7,450 participants were involved in Virtual Exchange through different activities, each with several subprogrammes. An impact report was published in 2018 evaluating the Erasmus+ Virtual Exchange project activities which ran from 1 January 2018 to 31 December 2018, and the effectiveness of the different models of Virtual Exchange in meeting the objectives set by the European Commission ( EC). The initiative is hosted on the
European Youth Portal The ''European Youth Portal'' is a multi-lingual website addressing young people in Europe and providing access to youth related European and national information. The aim of the European Youth Portal is to provide young people aged 13 to 30 acros ...
. Different models of virtual exchange are promoted on the platform as well as training for educators to develop their own virtual exchange projects and training for young people to become Erasmus+ Virtual Exchange facilitators. Several VE projects under Erasmus+ Key Action 3(Support for policy reform, Priority 5, EACEA 41/2016) have focused since then in telecollaboration and virtual exchange practice and research. An example is the EVOLVE project (Evidence-Validated Online Learning through Virtual Exchange) which promotes Virtual Exchange as an innovative form of collaborative international learning across disciplines in Higher Education (HE) institutions in Europe and beyond. The project investigated the impact of Virtual Exchange on teachers’ pedaogogical competences and pedagogical approach in Higher Education (HE) from 1 January 2018 to 31 December 2020 and it was coordinated by the University of Groningen, The Netherlands. In 2018, several higher education institutions active in the field of virtual exchange and an international virtual exchange coalition was created that started organizing international virtual exchange conferences (IVEC). The first such conference was scheduled for October 2019 in Tacoma, WA, USA. This inaugural IVEC 2019 conference, entitled "Advancing the field of online international learning", was co-organized by the SUNY COIL Center, DePaul University,
Drexel University Drexel University is a private research university with its main campus in Philadelphia, Pennsylvania. Drexel's undergraduate school was founded in 1891 by Anthony J. Drexel, a financier and philanthropist. Founded as Drexel Institute of Art, S ...
, East Carolina University, University of Washington Bothell, University of Washington Tacoma, and UNIcollaboration.


Telecollaboration 2.0

Guth and Helm (2010) built on the pedagogy of telecollaboration by expanding on its traditional practices via incorporating Web 2.0 tools in online collaborative projects. This enriched practice widely became known as telecollaboration 2.0.O’Dowd, R. (ed.) (2007). ''Online Intercultural Exchange. An Introduction for Foreign Language Teachers.'' Clevedon: Multilingual Matters. Telecollaboration 2.0
being a completely new phase
serves to achieve nearly the same goals of telecollaboration. A distinctive feature of Telecollaboration 2.0, however, lies in prioritizing promoting the development and mastery of new online literacies. Although telecollaboration and telecollaboration 2.0 are used interchangeably, the latter slightly differs in affording "a complex context for language education as it involves the simultaneous use and development" of intercultural competencies,O'Dowd, R. (2006a) ''Telecollaboration and the Development of Intercultural Communicative Competence''. Berlin: Langenscheidt. internationalize classrooms and promotes authentic intercultural communication among partnering schools/students.


Models

There are several different 'models' of telecollaboration which have been extensively described in the literature.O’Rourke, B. (2007). Models of telecollaboration (1): eTandem. In R. O’Dowd (Ed.). ''Online intercultural exchange: An introduction for foreign language teachers'' (pp. 41-61). Clevedon: Multilingual Matters. The first models to be developed were based on the partnering of foreign language students with "native speakers" of the target language, usually by organizing exchanges between two classes of foreign language students studying one another's languages. The most well established models are the eTandem and th
Cultura
and eTwinning models. eTandem, which developed from the face to face Tandem Learning approach, has been widely adopted by individual learners who seek partners on the many available educational websites which offer to help find partners and suggest activities for tandem partners to engage in. However, the eTandem model has also been used for class-to-class telecollaboration projects where teachers establish specific objectives, tasks, and/or topics for discussion. The Teletandem model is based on eTandem and was developed in Brazil, but focuses on oral communication through VOIP tools such as Skype and Google Hangouts. Until recent years, however, telecollaboration has generally used asynchronous communication tools. The Cultura project was developed by teachers of French as a foreign language at MIT in the late 1990s with the aim of making culture the focus of their foreign language class. This model takes its inspiration from the words of the Russian philosopher Mikhail Bakhtin: "It is only in the eyes of another culture that foreign culture reveals itself fully and profoundly ... A meaning only reveals its depths once it has encountered and come into contact with another foreign meaning" (as cited in Furstenberg, Levet, English, & Maillet, 2001, p. 58). Cultura is based on the notion and process of cultural comparison and entails students analysing cultural products in class with their teachers and interacting with students of the target languages and cultures through which they develop a deeper understanding of each other's culture, attitudes, representations, values, and frames of reference.Furstenberg, G. (2016). The Cultura exchange program. In O'Dowd, R. & Lewis, T. (2016) (Eds.), Online intercultural exchange: Policy, pedagogy, practice (pp. 248-255). London/New York: Routledge. The eTwinning project, which essentially is a network of schools and educators within the European Union and part o
Eramus+
contrasts with its earlier counterparts in not setting specific guidelines apropos of language use, themes or structure. This model serves as a broad platform for schools within the EU to exchange information and share materials online, and provides a virtual space for countless pedagogical opportunities where teachers and students collectively learn, communicate and collaborate using a foreign language. Quintessentially, eTwinning has the following four objectives: # setting up a collaborative network among European schools by connecting them vi
Web 2.0 tools
# encouraging educators and students to collaborate with their counterparts in other European countries # fostering a learning environment in which European identity is integrated with multilingualism and multiculturalism # continuously developing educators' professional skills "in the pedagogical and collaborative use of
ICT ICT may refer to: Sciences and technology * Information and communications technology * Image Constraint Token, in video processing * Immunochromatographic test, a rapid immunoassay used to detect diseases such as anthrax * In-circuit test, in ...
. eTwinning has thus proven to be a strong model for telecollaboration in recent years, since it enables the authentic use of foreign language among virtual partners, i.e. teachers and students. Not surprisingly, eTwinning projects have become increasingly recognized at various educational institutions across the continent. Each of the telecollaborative models discussed above has its strengths and weaknesses: Virtual exchange is a type of education program that uses technology to allow geographically separated people to interact and communicate. This type of activity is most often situated in educational programs (but is also found in some youth organizations) in order to increase mutual understanding,
global citizenship Global citizenship is the idea that one's identity transcends geography or political borders and that responsibilities or rights are derived from membership in a broader class: "humanity". This does not mean that such a person denounces or waives ...
, digital literacies, and language learning. Models of virtual exchange are also known as telecollaboration, online intercultural exchange, globally networked teaching and learning, collaborative online international learning (COIL). Non-profit organizations such as Soliya (founded by
Lucas Welch Lucas Welch (born 1974 in North Carolina) is a New York-based social entrepreneur. Welch founded Soliya, an international nonprofit organization that works on virtual exchange programs among university students in Western and Muslim-majority coun ...
) and the Sharing Perspectives Foundation have designed and implement virtual exchange programs in partnership with universities and youth organizations. In 2017 the European Commission celebrated 30 years o
Erasmus mobility
and declared Erasmus+ as its most successful programme in terms of European integration and international outreach. In 2018, th
Erasmus+ Virtual Exchange (EVE)
 project was launched; a pilot project part of the Erasmus+ programme, with the aim to provide technology-led intercultural learning experiences for young people aged 18–30 in youth organisations and universities Europe and Southern Mediterranean countries. Educational institutions such as
State University of New York The State University of New York (SUNY, , ) is a system of public colleges and universities in the State of New York. It is one of the largest comprehensive system of universities, colleges, and community colleges in the United States. Led by c ...
's COIL Center and DePaul University use virtual exchange in higher education curricula to connect young people globally with a primary mission to help them grow in their understanding of each other's contexts (society, government, education, religion, environment, gender issues, etc.). In 2019, a virtual Student Exchange Platform (SXP)  was developed in
Singapore Singapore (), officially the Republic of Singapore, is a sovereign island country and city-state in maritime Southeast Asia. It lies about one degree of latitude () north of the equator, off the southern tip of the Malay Peninsula, borde ...
by St. Uriel Education to facilitate international virtual exchanges by students. The raison d'etre for the SXP was to develop students' global competencies in addition to improving their scholastic performance on mathematics, science, and reading set by the
OECD The Organisation for Economic Co-operation and Development (OECD; french: Organisation de coopération et de développement économiques, ''OCDE'') is an intergovernmental organisation with 38 member countries, founded in 1961 to stimulate e ...
's Programme for International Student Assessment . During the recent COVID-19 pandemic, the SXP was well received by schools in
China China, officially the People's Republic of China (PRC), is a country in East Asia. It is the world's most populous country, with a population exceeding 1.4 billion, slightly ahead of India. China spans the equivalent of five time zones and ...
,
Japan Japan ( ja, 日本, or , and formally , ''Nihonkoku'') is an island country in East Asia. It is situated in the northwest Pacific Ocean, and is bordered on the west by the Sea of Japan, while extending from the Sea of Okhotsk in the north ...
,
Singapore Singapore (), officially the Republic of Singapore, is a sovereign island country and city-state in maritime Southeast Asia. It lies about one degree of latitude () north of the equator, off the southern tip of the Malay Peninsula, borde ...
, and Thailand. These virtual exchanges on the SXP allow students to participate in activities through workshops that involve virtual school visits, asynchronous and synchronous lessons on
Science, technology, engineering, and mathematics Science, technology, engineering, and mathematics (STEM) is an umbrella term used to group together the distinct but related technical disciplines of science, technology, engineering, and mathematics. The term is typically used in the context of ...
(STEM lessons carried out through
Educational technology Educational technology (commonly abbreviated as edutech, or edtech) is the combined use of computer hardware, software, and educational theory and practice to facilitate learning. When referred to with its abbreviation, edtech, it often refer ...
such as Robotics, VR, 3D printing), virtual competitions, culinary and baking skills, language games etc. The activities on SXP allows students to break through cultural, language and attitude barriers apart from helping them to improve academic performances. Education and Tourism converges on the SXP, as it incorporates features that allow teachers, tour guides (acting as facilitators and translators) and students to interact, co-create and collaborate on exchange activities. Virtual Exchanges take place within SXP's Spaces (Communities of Learning, as part of the pedagogy). The SXP allows parents and other stakeholders of OST (Overseas Student Tourism) to be involved as well - for instance attractions in
Singapore Singapore (), officially the Republic of Singapore, is a sovereign island country and city-state in maritime Southeast Asia. It lies about one degree of latitude () north of the equator, off the southern tip of the Malay Peninsula, borde ...
's Sentosa that creates more excitement in the virtual environment, or cooking studios that allow overseas students to see how local delicacies can be made with
3D food printing 3D food printing is the process of manufacturing food products using a variety of additive manufacturing techniques. Most commonly, food grade syringes hold the printing material, which is then deposited through a food grade nozzle layer by layer. ...
. Participants of each virtual exchange programme can share a calendar of activities, chat with each other, share/like comments on pictures and documents, have video calls (1-1 or 1-many), assign/share tasks to students/teachers/tour guides etc. The SXP allows participants to feedback, track and resolve issues with the exchange program (for quality assurance to students/teachers/parents). By making virtual exchange activities visible, and hence actionable, it will demonstrate value to all stakeholders.


Challenges

The complexities of the objectives of telecollaboration ("telecollaborative tasks can and should integrate the development of language, intercultural competence, and online literacies") can generate a series of challenges for educators and learners. O’Dowd and RitterO’Dowd, R., & Ritter, M. (2006). Understanding and working with ‘failed communication’ in telecollaborative exchanges. ''CALICO Journal, 61''(2), 623–642. categorized potential reasons for failed communication in telecollaborative projects, sub-dividing them into four levels which, as the researchers indicate, can also overlap and interrelate: * individual * class * socio-institutional * interactional


Challenges at Individual Level

O'Dowd and Ritter focus initially on the individual level of possible obstacles to full functionality in telecollaborative projects, specifically the
psychobiographical Psychobiography aims to understand historically significant individuals, such as artists or political leaders, through the application of psychological theory and research. Through its merging of personality psychology and historical evidence, psyc ...
and educational backgrounds of the telecollaborative partners as potential sources for dysfunctional communications, and in particular, on the following two primary aspects:


Intercultural Communicative Competences

The concept of intercultural communicative competence (ICC) was established by ByramByram, M. (1997). Teaching and assessing intercultural communicative competence. Clevedon: ''Multilingual Matters.'' who stated that there are five dimensions (or '5 savoirs') that make an individual interculturally competent: a combination of skills of interpreting, relating, discovery and interaction, of attitudes, knowledge and critical awareness. Learners who embark on a telecollaborative project with immature intercultural communicative competences may struggle to carry out the tasks usefully.


Motivation and expectations regarding participation in the project

Dissonance in terms of motivation, commitment levels and expectations are also potential sources of tension for learning partners. For example, long response times can be interpreted as a lack of interest, or short responses as unfriendliness (Ware).


Challenges at Class Level


Teacher-teacher relationship

Solid teacher partnerships are essential to the success of telecollaboration and ideally should be constructed before the students embark on the project. According to O'Dowd and Ritter, telecollaboration can be viewed as "a form of virtual team teaching which demands high levels of communication and cooperation with a partner whom they may not have met face to face". Furthermore, since telecollaboration has been devised as a vehicle both for linguistic and intercultural communication, educators as much as students must learn to be ' intercultural speakers' (Byram) and avoid culturally inappropriate behaviors, typecasting, culture clashes and misunderstandings.


Task design

Teachers will be aware of the curricular needs of their own institution, however these are unlikely to match exactly the requirements of their partner institute. The themes and sequencing of the tasks must, therefore, be the result of a compromise which satisfies the curricular needs of both sides. Reaching compromises necessarily implies that the partners be willing to invest time and energy in the demands of planning, and that they are sensitive to the needs of others.


Learner-matching procedures

Successful pair and group formation is crucial to successful telecollaboration, however factors such as age, gender or foreign language proficiency can impact projects substantially, leading to the difficult choice between leaving pairings and groupings to chance, or assigning partners according to a rationale, however challenging foreseeing compatibilities and incompatibilities might be.


Local group dynamics

In telecollaborative projects, most of the attention tends to be focused on the online relationships, with the consequent risk of neglecting the local group. The local group is the context within which communication, interaction, negotiation and, thus, a large part of the
learning process Learning is the process of acquiring new understanding, knowledge, behaviors, skills, values, attitudes, and preferences. The ability to learn is possessed by humans, animals, and some machines; there is also evidence for some kind of learnin ...
take place. Consequently, these relationships also require teacher guidance and monitoring.


Pre-exchange briefings

A comprehensive preparatory phase is an essential element in effective telecollaborative projects. If teachers can forewarn learners of issues which may arise, they will be better equipped to deal with them and to protect the quality of the exchange. Potentially problematic areas include technical problems, a lack of information about one's partner and his/her environment, as well as partners' expectations not matching.


Challenges at Socio-institutional Level


Technology

Both the types of available technological tools and access to them can impact the relationship between partners. More sophisticated technological tools on one side can make a less well-equipped telecollaborative partner feel he/she is at a disadvantage. Moreover, restrictions in accessibility can limit opportunities for partners to interact, with repercussions which can include the risk of giving the false impression of disinterest when a learner with limited technological access is less responsive than a partner who has unlimited access.


General organization of the course of study

O'Dowd and Ritter include in their list of socio-institutional challenges the organization of the learners' general course of studies, and refer to Belz and Müller-Hartmann's identification of four key areas which can influence the outcome of telecollaborations: * differences in academic calendars * differences in
assessment Assessment may refer to: Healthcare *Health assessment, identifies needs of the patient and how those needs will be addressed *Nursing assessment, gathering information about a patient's physiological, psychological, sociological, and spiritual s ...
modalities * differences in the educational background of the teachers and in their aims * differences in student contact hours and in the university infrastructure These differences can greatly affect the outcome of a project, as they can generate differing expectations regarding the volume of work, the meeting of deadlines, and so forth. O'Dowd and Ritter also indicate the pairing of students whose main focus of academic interest may not be the same as a possible source of dysfunction, in addition to the impact of clashes of institutional policies and philosophies regulating all aspects of the learning and teaching processes.


Differences in prestige values of cultures and languages

In
sociolinguistics Sociolinguistics is the descriptive study of the effect of any or all aspects of society, including cultural norms, expectations, and context, on the way language is used, and society's effect on language. It can overlap with the sociology of l ...
, the concept of prestige refers to the regard accorded certain languages or forms of the same language, such as dialects. Since telecollaboration involves intercultural communicative competences as much as purely linguistic skills, O'Dowd and Ritter remind us that telecollaborative interactions can be negatively affected by prestige-based attitudes both to language and culture, which in turn can lead to the ranking of one language and culture over the other, with repercussions on the telecollaborative partnership.


Challenges at Interactional Level

At this level, cultural differences relative to communicative behaviors, such as attitudes to
small talk Small talk is an informal type of discourse that does not cover any functional topics of conversation or any transactions that need to be addressed. In essence, it is polite and standard conversation about unimportant things. The phenomenon ...
, can cause misunderstanding and impact telecollaborations. According to O'Dowd and Ritter these interactional divergences can occur within the following communicative domains: * Illocutionary (the
intention Intentions are mental states in which the agent commits themselves to a course of action. Having the plan to visit the zoo tomorrow is an example of an intention. The action plan is the ''content'' of the intention while the commitment is the ''a ...
behind utterances such as promising, threatening or requesting)
Discourse
(features of contextualized language use, such as the setting, voice pitch, style or posture) * Participation (how the communications are organized in terms of turn-taking, speed of responses, and so forth) * Stylistic (tone and register, including the appropriateness of
humor Humour (English in the Commonwealth of Nations, Commonwealth English) or humor (American English) is the tendency of experiences to provoke laughter and provide amusement. The term derives from the humorism, humoral medicine of the ancient Gre ...
, slang or formal
lexis Lexis may refer to: * Lexis (linguistics), the total bank of words and phrases of a particular language, the artifact of which is known as a lexicon *Lexis (Aristotle), a complete group of words in a language *LexisNexis, part of the LexisNexis onl ...
) *
Nonverbal Nonverbal communication (NVC) is the transmission of messages or signals through a nonverbal platform such as eye contact, facial expressions, gestures, posture, and body language. It includes the use of social cues, kinesics, distance (proxemic ...
(in telecollaboration this refers to the area of compensatory modes of expression as substitutes for missing visual and paralinguistic cues, such the posting of emoticons)


Emerging trends and research

Virtual exchange has evolved and become more diversified to reflect not only emerging pedagogies and technologies over time but it has also adapted to reflect the changing globalized world. It is becoming recognized as a sustainable approach to global citizenship education and a form of 'internationalization at home'


Role in language and skills development

A considerable amount of research points to the benefits of virtual exchange or telecollaboration partnering. Not only do these partnerships improve linguistic competence, they also develop higher-order thinking skills and contribute to the development of cross-cultural attitudes, knowledge, skills, and awareness. Moreover, virtual exchange activities develop digital literacies as well various multiliteracies. Recent years have also witnessed the emergence of partners using a foreign language such as English not only with native speakers, but also with other non-native speakers as a
lingua franca A lingua franca (; ; for plurals see ), also known as a bridge language, common language, trade language, auxiliary language, vehicular language, or link language, is a language systematically used to make communication possible between groups ...
in various virtual exchanges. Studies reveal that these virtual exchanges have equally produced positive results in terms of skills development. While integration of and research into various virtual exchange partnerships have mainly occurred at universities, what is also emerging is an exploration of virtual exchange integration into secondary language education. O'Dowd and Lewis report that up to now, the majority of online exchanges occurs between Western classrooms based in North America and Europe, while the number of partnerships involving other continents and other languages remains small.


Models of virtual exchange

In the same way that the terminology surrounding virtual exchange can vary, there have also been several forms of virtual exchanges that have been used extensively over the years. Some of the most well known among practitioners are: * Cultura: Intercultural exchange project that aims to develop students’ cultural understanding through a student-centered collaborative approach to integrating online technologies into the classroom. Students are actively engaged in online exchanges with geographically distant peers. * Collaborative Online International Learning (COIL): A service mark of the
State University of New York The State University of New York (SUNY, , ) is a system of public colleges and universities in the State of New York. It is one of the largest comprehensive system of universities, colleges, and community colleges in the United States. Led by c ...
established in 2004 as part of SUNY's Office of Global Affairs. It  connects students and professors in different countries for collaborative projects that focus more explicitly on content knowledge development. Instructors work together to map out their collaborations and develop a common syllabus that emphasizes experiential and collaborative student learning. * Teletandem Brasil – Línguas estrangeiras, is an approach that foregrounds oral communication between individual exchange participants, mostly university students in Brazil learning a foreign language at UNESP (São Paulo State University). It involves multimodal synchronous collaboration by which pair of students meet every week through videoconferencing tools such as Skype or Google Hangouts.


Evolving models in foreign language education

A trend that can be observed is that two models have generally guided the approaches adopted in virtual exchange or telecollaborative practice in foreign language learning. The first model, known as e-tandem, focuses primarily on linguistic development which generally involves two native speakers of different languages communicating with each other to practise their target language. These partners perform the role of peer-tutors providing feedback to each other and correcting errors in a digital environment. This model also emphasizes learner autonomy where partners are encouraged to take responsibility for creating the structure to the language exchange with minimal intervention from the teacher The second model, generally referred to as intercultural telecollaboration, emerged with the pedagogical trends of 1990s and 2000s which placed more emphasis on intercultural and sociocultural elements of foreign language learning. This model differs from e-tandem in 3 ways: # Emphasis is placed on the development of cultural knowledge, cultural awareness and not only on linguistic competence # Involvement of structured language programs and class-to-class partnerships rather than add-on or out-of-class exchanges between partners # More involvement and facilitation from a teacher


New technologies

By the end of the 2010s, virtual exchange witnessed a move towards the integration of more informal immersive online environments and Web 2.0 technologies. These tools and environments enabled partners to conduct collaborative tasks reflecting hobbies and interests such as jointly developed music or film projects. Other joint tasks involve website design and development as well as online games and discussion forums. Four major types of technologies dominating virtual exchange practice have been identified by O'Dowd and Lewis: #
Asynchronous Asynchrony is the state of not being in synchronization. Asynchrony or asynchronous may refer to: Electronics and computing * Asynchrony (computer programming), the occurrence of events independent of the main program flow, and ways to deal with ...
text-based communication # Videoconferencing # Web 2.0 # Virtual worlds The multitude and array of environments have thus provided greater freedom of choice for intercultural virtual exchange partners. Thorne argues that although these may be considered motivating environments, they involve 'intercultural communication in the wild' and are 'less controllable' as a result (p. 144). The introduction of more structured approaches and frameworks have therefore been witnessed as a trend since the 2010s. The outcome of the INTENT project by the European Commission between 2011 and 2014 led to the creation of the UNICollaboration platform which provides necessary resources for educators to set up structured virtual exchange partnerships in universities. The European Telecollaboration for Intercultural Language Acquisition (TILA) is an example of a platform of resources for teachers dedicated to integrating structured virtual exchange programs into secondary education. The aim of the European project Telecollaboration for Intercultural Language Acquisition (TILA) was to improve the quality of foreign language teaching and learning processes by means of meaningful telecollaboration among peers. The TILA project was funded by the European Commission within the Lifelong Learning Programme (2013-2015) and continues since then. Six countries were represented in the TILA consortium: France, UK, Germany, Spain, The Netherlands and Czech Republic, and each country collaborated with a secondary school and a (teacher training) university. TeCoLa was also a project funded by the European Commission within the Erasmus+ programme that harnesses telecollaboration technologies and gamification for intercultural and content integrated foreign language teaching (
CLIL Content and language integrated learning (CLIL) is an approach for learning content through an additional language (foreign or second), thus teaching both the subject and the language. CLIL origin The term CLIL was created in 1994 byDavid Marshas ...
) . It addressed the emerging need in secondary foreign language education for developing intercultural communicative competence through the pedagogical integration of virtual exchanges and telecollaboration. TeCoLa deployed virtual worlds, videoconferencing tools and gamification to support virtual pedagogical exchanges between secondary school students throughout Europe. The TeCoLa tools include the TeCoLa Virtual World,
BigBlueButton BigBlueButton is an open source (except for some versions of its database software) virtual classroom application designed for online education. Accessed most commonly through a variety of Learning Management Systems, the application provides ...
video rooms, online tools for communication and collaboration, and Moodle courses for pedagogical exchange management. The project paid special attention to authentic communication practice in the foreign language, intercultural experience, collaborative knowledge discovery in
CLIL Content and language integrated learning (CLIL) is an approach for learning content through an additional language (foreign or second), thus teaching both the subject and the language. CLIL origin The term CLIL was created in 1994 byDavid Marshas ...
contexts as well as learning diversity and pedagogical differentiation. The project ran from 2016 to 2019 and it was coordinated by Utrecht University, the Netherlands, alongside five other project partners: LINK - Linguistik und Interkulturelle Kommunikation ( Germany), University of Roehampton ( United Kingdom), University of Antwerp ( Belgium), University of Valencia ( Spain), Transit-Lingua ( France) and 3DLES ( The Netherlands).


Structures and frameworks for integration

It is widely recognized that teacher facilitation plays a key role in ensuring the success of virtual exchange partnerships. Teacher-training to integrate successful virtual exchange practice into the classroom has therefore also emerged as a growing trend. Some scholars have advocated for an experiential model approach to training which involves trainee teachers in online exchanges themselves before integrating virtual exchange practice in the classroom. Reports have shown that this approach has impacted positively on successful integration of virtual exchange practice. The types of tasks in virtual exchange partnerships have also become more structured over time. Research shows that the type of task chosen for the virtual exchange plays an important role in the success of learning outcomes. In earlier telecollaborative projects, the expectation was for partners to develop linguistic and cultural competence by simply connecting with partners of their target language. Exchanges were carried out with little reflection on a participant's own or the target culture. An approach that has therefore been suggested to engage and structure the partnership is a task-based language learning approach which focuses on meaning-oriented activities that reflect the real world.


Cross-disciplinary Initiatives

Among other developments in virtual exchange practice, cross-disciplinary telecollaborative initiatives have seen a steady growth. These partnerships not only enable language skills development and enhance intercultural competence but they also enable different cultural perspectives on certain subject areas such as music, history, anthropology, geography education, business studies, community health nursing, and other subjects. Collaborative Online International Learning Network (COIL) created by the State University of New York (SUNY) system is an example of a structured initiative that geographically connects distant partner classes for subject-specific collaboration through online and blended courses. Some of the benefits of virtual exchange include global competency, project-based learning, digital literacy, and intercultural collaboration. Other educators have found that COIL can be an important internationalization initiative in equity that grants access to global and digital learning to all students who may not perform physical mobility because of obstacles due to immigration issues or significant obligations. Research has also shown that such globalized curriculums positively affect the employment status and wage of minority immigrant graduates.


Online intercultural exchange

Online intercultural exchange is an academic field of study connected to virtual exchange. It "involves instructionally mediated processes...for social interaction between internationally distributed partner classes". This activity has its roots in
computer-assisted language learning Computer-assisted language learning (CALL), British, or Computer-Aided Instruction (CAI)/Computer-Aided Language Instruction (CALI), American, is briefly defined in a seminal work by Levy (1997: p. 1) as "the search for and study of applicat ...
(CALL) and
computer-mediated communication Computer-mediated communication (CMC) is defined as any human communication that occurs through the use of two or more electronic devices. While the term has traditionally referred to those communications that occur via computer-mediated formats ...
. OIE is not restricted to language learning but happens across many educational disciplines where there is a desire to increase the internationalization of teaching and learning. Developments in communication technologies and the relative ease with which forms of human communication can be technically afforded internationally since the existence of the internet resulted in language teaching experimentation. Connecting individuals, classrooms or groups of students to work together on tasks online involves attempting to arrive at shared understanding through "negotiation of meaning" There is a body of research in the failures and successes of the endeavour which have informed a guide to language teacher practice. A consortium of researchers, the INTENT consortium supported by funding from the European Union promoted awareness of telecollaborative activities in Higher Education and the contribution made to internationalising the student experience, publishing a report and a position paper. The history of the evolution of this field was described by researcher Robert O'Dowd in his keynote to the European Computer-Assisted Language Learning Conference
EUROCALL EUROCALL, full name the European Association for Computer Assisted Language Learning, is a not-for-profit educational association devoted to the promotion of the use of information and communications technology in teaching and learning foreign lang ...
in 2015. Publications reveal learner perceptions of such activity.


Virtual exchange is not ...

Virtual exchange is just one way of using technology in education. However, there is some confusion around the terminology used in this field. It is helpful to understand that virtual exchange is not distance learning, nor should it be confused with virtual mobility which is more concerned with university students accessing and obtaining credit for taking online courses at universities other than their own. Virtual exchanges are not MOOCs, because they are not massive. In virtual exchange participants interact in small groups, often using synchronous video conferencing tools.


See also

*


External links


Teletandem Brasil


References

{{Reflist E-learning Instructional design models Global citizenship Language education Educational technology