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''Phantasy Star Online'' is an online
role-playing game A role-playing game (sometimes spelled roleplaying game, RPG) is a game in which players assume the roles of player character, characters in a fictional Setting (narrative), setting. Players take responsibility for acting out these roles within ...
(RPG) developed by
Sonic Team is a video game developer owned by the Japanese video game company Sega as part of its Sega CS Research and Development No. 2 division. Sonic Team is best known for the long-running '' Sonic the Hedgehog'' series and games such as '' Nights ...
and published by
Sega is a Japanese multinational corporation, multinational video game and entertainment company headquartered in Shinagawa, Tokyo. Its international branches, Sega of America and Sega Europe, are headquartered in Irvine, California and London, r ...
in 2000 for the
Dreamcast The is a home video game console released by Sega on November 27, 1998, in Japan; September 9, 1999, in North America; and October 14, 1999, in Europe. It was the first sixth-generation video game console, preceding Sony's PlayStation 2, N ...
. It was the first
online In computer technology and telecommunications, online indicates a state of connectivity and offline indicates a disconnected state. In modern terminology, this usually refers to an Internet connection, but (especially when expressed "on line" or ...
RPG for
game consoles A video game console is an electronic device that outputs a video signal or image to display a video game that can be played with a game controller. These may be home consoles, which are generally placed in a permanent location connected to a ...
; players adventure with up to three others over the internet to complete quests, collect items and fight enemies in real-time
action RPG An action role-playing game (often abbreviated action RPG or ARPG) is a subgenre of video games that combines core elements from both the action game and role-playing genre. Definition The games emphasize real-time combat where the player h ...
combat. The story is unrelated to previous games in the ''Phantasy Star'' series. Before ''Phantasy Star Online'', online gaming was limited to western PC games, particularly RPGs such as ''Diablo'', ''
Ultima Online ''Ultima Online'' (''UO'') is a fantasy massively multiplayer online role-playing game (MMORPG) released on September 24, 1997 by Origin Systems. Set in the '' Ultima'' universe, it is known for its extensive player versus player combat system. ...
'', and ''
EverQuest ''EverQuest'' is a 3D fantasy-themed massively multiplayer online role-playing game (MMORPG) originally developed by Verant Interactive and 989 Studios for Windows PCs. It was released by Sony Online Entertainment in March 1999 in North Americ ...
''. Believing online play was the future, Sega chairman
Isao Okawa (May 19, 1926 – March 16, 2001) was a Japanese businessman and the former Chairman of Sega. History Okawa was born in Osaka, Japan. As a young adult, he studied at Waseda University in Tokyo. After graduating from Waseda, he formed Comp ...
instructed
Sonic Team is a video game developer owned by the Japanese video game company Sega as part of its Sega CS Research and Development No. 2 division. Sonic Team is best known for the long-running '' Sonic the Hedgehog'' series and games such as '' Nights ...
to develop an online game for the Dreamcast, produced by
Yuji Naka , credited in some games as YU2, is a Japanese video game programmer, video game designer, designer and video game producer, producer. He is the former head of the Sega studio Sonic Team, where he was the lead programmer of the original ''Sonic t ...
. Sonic Team's experiments led to the development of ''
ChuChu Rocket! is an action puzzle game developed by Sonic Team and published by Sega. Released for the Dreamcast in 1999, it was the first game for the system to support online console gaming. Players must place arrows on a board to lead mice into escape r ...
'', the first online Dreamcast game. Using what they learned from the project, and taking significant inspiration from ''Diablo,'' Sonic Team built ''Phantasy Star Online''. As Japanese
internet service provider An Internet service provider (ISP) is an organization that provides services for accessing, using, or participating in the Internet. ISPs can be organized in various forms, such as commercial, community-owned, non-profit, or otherwise private ...
s charged for
dial-up access Dial-up Internet access is a form of Internet access that uses the facilities of the public switched telephone network (PSTN) to establish a connection to an Internet service provider (ISP) by dialing a telephone number on a conventional telepho ...
per minute, and high-speed connections were not yet widely available, Okawa personally paid for free internet access bundled with Japanese Dreamcasts. ''Phantasy Star Online'' was highly anticipated and launched to positive reviews and commercial success; critics praised the online gameplay as addictive but criticized the single-player mode. It received the Japan Game Award for "Game of the Year" and is recognized as a landmark console game, influencing multiplayer
dungeon crawl A dungeon crawl is a type of scenario in fantasy role-playing games in which heroes navigate a labyrinth environment (a "dungeon"), battling various monsters, avoiding traps, solving puzzles, and looting any treasure they may find. Video games an ...
ers such as the ''
Monster Hunter is a Japanese media franchise centered on a series of fantasy-themed action role-playing video games that started with the game '' Monster Hunter'' for the PlayStation 2, released in 2004. Titles have been released across a variety of platforms ...
'' series. ''Phantasy Star Online'' was ported to
Windows Windows is a group of several proprietary graphical operating system families developed and marketed by Microsoft. Each family caters to a certain sector of the computing industry. For example, Windows NT for consumers, Windows Server for serv ...
and rereleased on the Dreamcast as ''Ver. 2'' with expanded content. Following Sega's exit from the console business in 2001, the game was ported to
GameCube The is a home video game console developed and released by Nintendo in Japan on September 14, 2001, in North America on November 18, 2001, and in PAL territories in 2002. It is the successor to the Nintendo 64 (1996), and predecessor of the Wii ...
and
Xbox Xbox is a video gaming brand created and owned by Microsoft. The brand consists of five video game consoles, as well as applications (games), streaming services, an online service by the name of Xbox network, and the development arm by the na ...
as ''Episode I & II'', featuring new characters, environments and other features. '' Episode III: C.A.R.D. Revolution'', released for GameCube in 2003, was a turn-based card game. The online series continued with ''
Phantasy Star Universe (''PSU'') is an action role-playing video game developed by Sega's Sonic Team for the Microsoft Windows, PlayStation 2 and Xbox 360 platforms. It was released in Japan for the PC and PlayStation 2 on August 31, 2006; the Xbox 360 version was re ...
'' (2006) and ''
Phantasy Star Online 2 is a free-to-play online action role-playing game in the ''Phantasy Star'' series, developed and published by Sega. It was created as a successor to '' Phantasy Star Online'' and ''Phantasy Star Universe'', ''Phantasy Star Online 2'' features ...
'' (2012). Sega decommissioned the last official servers in 2010; ''Phantasy Star Online'' is still played on
private servers Strictly, a private server is any machine or virtual machine used as a server that is privately administrated. Colloquially the term is nearly-exclusively used to refer to independently operated, unofficial servers for video games. Private Server ...
.


Gameplay

''Phantasy Star Online'' is an
action role-playing game An action role-playing game (often abbreviated action RPG or ARPG) is a subgenre of video games that combines core elements from both the action game and role-playing genre. Definition The games emphasize real-time combat where the player h ...
primarily played with other players cooperatively over the internet. Players take on the role of adventurers sent to explore Ragol, an uncharted planet. To create their character, they choose between a handful of races and classes, which define their abilities and statistics; for example, some types are better with "techniques" ( magic spells) while others are more skilled with ranged or melee weapons. Players can play either online or offline. Online, players are brought to a lobby where they can chat and organize teams of up to four. Team members can communicate by typing using a physical or onscreen keyboard, even when in different environments. Preset phrases are automatically translated between languages, and custom
emoticon An emoticon (, , rarely , ), short for "emotion icon", also known simply as an emote, is a pictorial representation of a facial expression using Character (symbol), characters—usually punctuation marks, numbers, and letters—to express a ...
s are also supported. Players can also exchange "guild cards" to exchange private messages and see when the other is online. After organizing a team, players are transported to their own instance of the hub spaceship ''Pioneer 2'', where they can buy and sell items, store money and items, heal, and browse quests. At any time, they can transport to Ragol, where combat and exploration take place. The four environments ''–'' forests, caves, mines, or ruins ''–'' comprise winding passages and large areas where enemies spawn. Players fight enemies in real time, using weapons and techniques and collecting items. Attacks can be chained for more accuracy and speed. Typically, all the monsters in a room must be defeated to advance. Each environment ends in a
boss battle In video games, a boss is a significant computer-controlled opponent. A fight with a boss character is commonly referred to as a boss battle or boss fight. Bosses are generally far stronger than other opponents the player has faced up to that ...
, which rewards the team with a large sum of
experience point An experience point (often abbreviated as exp or XP) is a unit of measurement used in some tabletop role-playing games (RPGs) and role-playing video games to quantify a player character's life experience and progression through the game. Experi ...
s. Quests, taken on ''Pioneer 2,'' task players with specific challenges; once completed, the team returns to ''Pioneer 2'' to collect their reward. Higher difficulties reward players with more experience points and better items. Some items can be used to feed the player's mag, a small creature that follows the player character and aids them in battle.


Plot

The story of ''Phantasy Star Online'' is unrelated to the original ''Phantasy Star'' series, and is less substantial. Threatened by the imminent destruction of their home planet, thousands of refugees arrive at planet Ragol aboard the spaceship ''Pioneer 2.'' As they establish contact with colonists sent ahead on ''Pioneer 1'', an enormous explosion shakes the planet. Adventurers from ''Pioneer 2'' land to investigate the explosion and search for Rico Tyrell, daughter of the head of ''Pioneer 2''. They discover the planet overrun by monsters, and follow messages left by Rico leading to an ancient evil, Dark Falz.


Development

By the late 1990s, the popularity of online gaming on personal computers had grown substantially in the west, but was almost nonexistent in Japan, where consoles were more popular. Sega chairman
Isao Okawa (May 19, 1926 – March 16, 2001) was a Japanese businessman and the former Chairman of Sega. History Okawa was born in Osaka, Japan. As a young adult, he studied at Waseda University in Tokyo. After graduating from Waseda, he formed Comp ...
believed the internet was the future of gaming and wanted a flagship online game for Sega's
Dreamcast The is a home video game console released by Sega on November 27, 1998, in Japan; September 9, 1999, in North America; and October 14, 1999, in Europe. It was the first sixth-generation video game console, preceding Sony's PlayStation 2, N ...
console. None of Sega's development studios wanted the project, as they were occupied with their own ventures, such as ''
Jet Set Radio (originally released in North America as ''Jet Grind Radio'') is a 2000 action game developed by Smilebit and published by Sega for the Dreamcast. The player controls a member of a youth gang, the GGs, as they use inline skates to traverse Tok ...
'' (2000) and the ''
Sakura Wars is a Japanese steampunk media franchise created by Oji Hiroi and owned by Sega. It is focused around a series of cross-genre video games. The first game in the series was released in 1996, with five sequels and numerous spin-off titles being ...
'' series. Okawa gave the responsibility to
Sonic Team is a video game developer owned by the Japanese video game company Sega as part of its Sega CS Research and Development No. 2 division. Sonic Team is best known for the long-running '' Sonic the Hedgehog'' series and games such as '' Nights ...
, led by
Yuji Naka , credited in some games as YU2, is a Japanese video game programmer, video game designer, designer and video game producer, producer. He is the former head of the Sega studio Sonic Team, where he was the lead programmer of the original ''Sonic t ...
. Sonic Team was not particularly receptive to the decision, but continued with development. After Okawa became ill, Naka sent reports to the hospital to update him on progress.


Concept

Sonic Team began experimenting with the Dreamcast's network capabilities after completing ''
Sonic Adventure is a 1998 platform game for Sega's Dreamcast and the first main '' Sonic the Hedgehog'' game to feature 3D gameplay. It follows Sonic the Hedgehog, Miles "Tails" Prower, Knuckles the Echidna, Amy Rose, Big the Cat, and E-102 Gamma in their ...
'' in 1998. They saw the creation of an online game for Japan, a nation of console gamers, as a serious challenge, akin to creating a new genre. Much of their time was spent learning the basic elements of online gaming; they wanted to make sure the network functionality worked before developing the gameplay, setting, and story. Their network experiments became ''
ChuChu Rocket! is an action puzzle game developed by Sonic Team and published by Sega. Released for the Dreamcast in 1999, it was the first game for the system to support online console gaming. Players must place arrows on a board to lead mice into escape r ...
'', released in 1999 as the first online game for the Dreamcast. Sonic Team used the lessons learned from ''ChuChu Rocket!'' to implement network technology in the larger project. Because of the lack of Japanese online games, and the developers' experience with the genre, Naka looked to western games for inspiration, and studied three online RPGs popular at the time: ''Diablo'' (1996), ''
Ultima Online ''Ultima Online'' (''UO'') is a fantasy massively multiplayer online role-playing game (MMORPG) released on September 24, 1997 by Origin Systems. Set in the '' Ultima'' universe, it is known for its extensive player versus player combat system. ...
'' (1997), and ''
EverQuest ''EverQuest'' is a 3D fantasy-themed massively multiplayer online role-playing game (MMORPG) originally developed by Verant Interactive and 989 Studios for Windows PCs. It was released by Sony Online Entertainment in March 1999 in North Americ ...
'' (1999). ''Diablo'' in particular impressed him on a gameplay and technical level; he enjoyed how smooth the graphics and action were despite requiring significant system memory. ''Diablo'' was a 2D game, however, and Sonic Team wanted to develop a 3D game with the same degree of smoothness and gameplay. This concerned Naka, as he did not want his game to use the cheap and bland graphics associated with online games. Naka decided against creating a
massively multiplayer A massively multiplayer online game (MMOG or more commonly MMO) is an online video game with a large number of players, often hundreds or thousands, on the same server. MMOs usually feature a huge, persistent open world, although there are ...
game similar to ''Ultima Online'' and ''EverQuest'', which would handle many players simultaneously in a persistent world; the necessary servers would have required two years of programming, and the Dreamcast did not have a
hard disk drive A hard disk drive (HDD), hard disk, hard drive, or fixed disk is an electro-mechanical data storage device that stores and retrieves digital data using magnetic storage with one or more rigid rapidly rotating platters coated with magnet ...
to support continuous online patches. Naka was also more interested in working on new projects instead of continuously updating the same game for years, and doubted Sonic Team would be able to keep the game interesting. The team therefore adopted ''Diablo'' as their main inspiration, determined to outclass it.


Art and setting

Sonic Team built a science fiction-fantasy game under the working title ''Third World''. The art style was "comic-like" at first, but became more realistic. One of artist Satoshi Sakai's early concept drawings of a dragon reminded Naka of Sega's ''
Phantasy Star is a series of console role-playing video games and other supplementary media created by Sega. The series debuted in 1987 on the Master System with ''Phantasy Star'', and continues into the present with ''Phantasy Star Online 2'' and other ext ...
'' series; which had been dormant since ''
Phantasy Star IV is a role-playing video game developed and published by Sega for the Sega Genesis. It was released in Japan in 1993 and Europe and North America in 1995. It is the fourth and final game in the original ''Phantasy Star'' series, concluding the st ...
'' (1993) for the Genesis. Naka had served as main programmer on ''Phantasy Star'' (1987) and ''
Phantasy Star II ''Phantasy Star II'' (Japanese: ファンタシースターII 還らざる時の終わりに, "Phantasy Star II: At the End of the Restoration") is a science fantasy role-playing video game developed and published by Sega for the Sega Genesis. It ...
'' (1989). He had always wanted to develop a multiplayer ''Phantasy Star'' game, but previous hardware did not allow for it. With the ''Phantasy Star'' series chosen as the setting, Sonic Team continued developing the gameplay and story. The team was given freedom not to adhere strictly to elements from earlier ''Phantasy Star'' games. The game would not continue the story from the previous ''Phantasy Star'' games, something that made Naka feel liberated. Since few of the ''Phantasy Star IV'' staff still worked at Sega, the art team felt little obligation to adhere to the previous games' style, retaining only the science fiction look and some enemy and item names. Naka and Sakai believed factors such as the change in graphical fidelity and genre were enough to differentiate it from previous ''Phantasy Star'' games.


Music

The soundtrack was composed by Hideaki Kobayashi using a
Roland JV-2080 The Roland JV-2080 is a rack-mount expandable MIDI sound module, and an improved version of the Roland JV-1080. Produced by the Roland Corporation, released in 1996 and built on a sample-based synthesis architecture, the JV-2080 provides a li ...
synthesizer, with live orchestration on some tracks, including the theme song. Kobayashi composed
ambient music Ambient music is a genre of music that emphasizes tone and atmosphere over traditional musical structure or rhythm. It may lack net composition, beat, or structured melody.The Ambient Century by Mark Prendergast, Bloomsbury, London, 2003. It u ...
for calm scenes, and incorporated more rhythm and melody for battles. He composed short four-
bar Bar or BAR may refer to: Food and drink * Bar (establishment), selling alcoholic beverages * Candy bar * Chocolate bar Science and technology * Bar (river morphology), a deposit of sediment * Bar (tropical cyclone), a layer of cloud * Bar (u ...
melodies that are sequenced depending on gameplay; for example, when an enemy appears, the system plays music associated with that enemy. The process was a drain on the Dreamcast hardware, and gained the nickname "the crasher" among staff for how often it would
crash Crash or CRASH may refer to: Common meanings * Collision, an impact between two or more objects * Crash (computing), a condition where a program ceases to respond * Cardiac arrest, a medical condition in which the heart stops beating * Couch su ...
the game during development.


Online functionality

Sonic Team had conceived their 1998
Saturn Saturn is the sixth planet from the Sun and the second-largest in the Solar System, after Jupiter. It is a gas giant with an average radius of about nine and a half times that of Earth. It has only one-eighth the average density of Earth; h ...
game ''
Burning Rangers is a 1998 action game developed by Sonic Team and published by Sega for the Sega Saturn. ''Burning Rangers'' is set in a futuristic society in which fire is the remaining danger. Players control one of an elite group of firefighters, the ...
'' as an online game for four players, but abandoned the idea due to insurmountable network problems. They used the ''ChuChu Rocket!'' networking system as a template for the online functions for ''Phantasy Star Online''. This presented new challenges, as the new network would connect players between different countries. Sonic Team ran experiments with different
internet service provider An Internet service provider (ISP) is an organization that provides services for accessing, using, or participating in the Internet. ISPs can be organized in various forms, such as commercial, community-owned, non-profit, or otherwise private ...
s, dial-up modems,
cable modem A cable modem is a type of network bridge that provides bi-directional data communication via radio frequency channels on a hybrid fibre-coaxial (HFC), radio frequency over glass (RFoG) and coaxial cable infrastructure. Cable modems are primaril ...
s, and other networking configurations to ensure the game would work for all players. In Japan, Sonic Team gave beta versions to 10,000 users who pre-ordered the game, so they could work with a variety of equipment and internet services to eliminate problems. They wanted to run a worldwide test but did not have time. 90% of the testers were able to play online. Despite technical success, Sega was concerned that the high cost of internet access in Japan would be prohibitive for gamers and reduce sales. Japanese internet service providers charged per-minute fees for
dial-up access Dial-up Internet access is a form of Internet access that uses the facilities of the public switched telephone network (PSTN) to establish a connection to an Internet service provider (ISP) by dialing a telephone number on a conventional telepho ...
, and high-speed options such as
broadband In telecommunications, broadband is wide bandwidth data transmission which transports multiple signals at a wide range of frequencies and Internet traffic types, that enables messages to be sent simultaneously, used in fast internet connections. ...
were not yet widely available. To combat this, chairman Okawa personally paid for free internet access for one year to be bundled with each Dreamcast. One of the biggest challenges was bridging the
language barrier A language barrier is a figurative phrase used primarily to refer to linguistic barriers to communication, i.e. the difficulties in communication experienced by people or groups originally speaking different languages, or even dialects in some ...
between global players. Sonic Team felt that developing a universal language system would be the largest barrier to a global gaming network. The team started by developing the word select system, which allows players to select predefined expressions to be translated to other players. The system had about 2000 words near the end of development, and Naka found it difficult to add more words to satisfy all player needs. Sonic Team built support for five languages: Japanese, English, Spanish, German, and French. They omitted Italian and Portuguese due to time constraints. Korean was also considered because of the internet boom in Korea at the time. Japanese and English were easier to implement because the only concern is the word location in the sentence, whereas Spanish and French have
grammatical gender In linguistics, grammatical gender system is a specific form of noun class system, where nouns are assigned with gender categories that are often not related to their real-world qualities. In languages with grammatical gender, most or all nouns ...
. The language system had to be fully redesigned at least once. Each server could accommodate one thousand players. Sega initially prepared 20 network servers to accommodate 20,000 online users for game's launch, with room to add more servers as necessary. This was increased to support up to 36,000 players right before launch. Sonic Team partnered with
Swatch Swatch is a Swiss watchmaker founded in 1983 by Ernst Thomke, Elmar Mock, and Jacques Müller. It is a subsidiary of The Swatch Group. The Swatch product line was developed as a response to the "quartz crisis" of the 1970s and 1980s, in which i ...
to use
Swatch Internet time Swatch Internet Time (or ) is a decimal time concept introduced in 1998 by the Swatch corporation as part of their marketing campaign for their line of "Beat" watches. Instead of hours and minutes, the mean solar day is divided into 1,000 parts ...
(or "beat time") as a universal clock for the game. The clock was implemented so players could coordinate with those in other countries on when to play online. The clock system divides each 24 hours into 1000 beats, with one beat equaling one minute and 26.4 seconds. The time was maintained directly on the server and not based on the user's clock on their system. Sonic Team decided not to add jumping to keep the levels simple and simplify the network code. Naka joked that future gamers would laugh at the word "Online" in the title, as he believed that online gaming would become standard; it was included as the concept was new and so important to communicate.


End of production

''Phantasy Star Online'' was planned for release in March 2000, but was delayed so more features could be added. The team planned 18 character types, and had male and female sketches for each, but settled on nine. A
player-versus-player Player versus player (PvP) is a type of multiplayer interactive conflict within a game between human players. This is often compared to player versus environment (PvE), in which the game itself controls its players' opponents. The terms are mos ...
mode was included in beta versions given to journalists, but this was omitted in the final version because it distracted players from the cooperative focus and introduced game balance issues; additionally, as the console-playing audience was younger than the PC audience, Naka did not want to evoke competitive behavior. The development team had more ideas for features to implement as development came to a close, with Naka wishing he had six additional months to add more features. ''Phantasy Star Online'' took two years to develop. Naka found it difficult to make a networked game for consoles, and developed an appreciation for Microsoft for supporting online games so well.


Promotion

Sega unveiled ''Phantasy Star Online'' at the 1999
Tokyo Game Show , commonly known as TGS, is a video game expo / convention held annually in September in the Makuhari Messe, in Chiba, Japan. It is presented by the Computer Entertainment Supplier's Association (CESA) and Nikkei Business Publications, Inc. The ...
with a gameplay demonstration. Naka called it the "
killer app In marketing terminology, a killer application (commonly shortened to killer app) is any computer program or software that is so necessary or desirable that it proves the core value of some larger technology, such as computer hardware, a video game ...
" for the Dreamcast as it used all aspects of the system, most importantly the modem. As the first online RPG for consoles, ''Phantasy Star Online'' was highly anticipated. Journalists saw it as the next evolutionary step in console-based role-playing games. Francesca Reyes of '' Official Dreamcast Magazine'' proposed that it would be an "industry-changing title", a landmark in the history of console gaming. ''
Computer and Video Games ''Computer and Video Games'' (also known as ''CVG'', ''Computer & Video Games'', ''C&VG'', ''Computer + Video Games'', or ''C+VG'') was a UK-based video game magazine, published in its original form between 1981 and 2004. Its offshoot website ...
'' wrote that the Dreamcast was quickly becoming the platform for innovative games, and wrote that ''Phantasy Star Online'' was "arguably the most revolutionary - not the mention most ambitious - console game ever". ''
GameSpot ''GameSpot'' is an American video gaming website that provides news, reviews, previews, downloads, and other information on video games. The site was launched on May 1, 1996, created by Pete Deemer, Vince Broady and Jon Epstein. In addition ...
'' believed it would "change the way we think of RPGs" and could possibly be "the most exciting console RPG ever created". ''
Edge Edge or EDGE may refer to: Technology Computing * Edge computing, a network load-balancing system * Edge device, an entry point to a computer network * Adobe Edge, a graphical development application * Microsoft Edge, a web browser developed by ...
'' wrote that the multiplayer mechanics "would lay the foundations for a new era of console gaming". ''Video Gamer'' called it the "Dreamcast's most ambitious project yet". Some journalists had concerns about the viability of the online modes, and saw the single-player option as a fail-safe should it not function correctly. To promote the game, Sega bought a star on the
International Star Registry The International Star Registry (ISR) is an organization founded in 1979, which sells the right to unofficially name stars. Overview The company sells the right to unofficially name a star, often as a gift or memorial. These names are recorded i ...
and named it "Ragol". The first 100,000 people to pre-order the game in Japan received ''Phantasy Star Online'' branded
dog tag Dog tag is an informal but common term for a specific type of identification tag worn by military personnel. The tags' primary use is for the identification of casualties; they have information about the individual written on them, including i ...
s. A limited edition in Japan including a branded memory card was canceled and the memory card sold separately on Sega's website. Early copies of the game included a demo for ''
Sonic Adventure 2 is a platform video game developed by Sonic Team USA and published by Sega. It was the final ''Sonic the Hedgehog'' game for the Dreamcast after Sega left the home console market. It features two Conflict between good and evil, good-vs-evil stor ...
''.


Launch

''Phantasy Star Online'' was released in Japan on December 21, 2000. The language could be changed to English or any of the other supported chat languages, making it "import-friendly". Naka had hoped for a simultaneous global release, but the western release was delayed for beta testing and marketing reasons. While subscriptions would be free in North America, in Japan the game included a 30-day free trial, after which Japanese players were required to purchase 30-day or 90-day subscriptions. Immediately after the Japanese release, Sonic Team began maintaining the overworked servers and investigated network problems in
Hiroshima is the capital of Hiroshima Prefecture in Japan. , the city had an estimated population of 1,199,391. The gross domestic product (GDP) in Greater Hiroshima, Hiroshima Urban Employment Area, was US$61.3 billion as of 2010. Kazumi Matsui h ...
and
Okayama is the capital city of Okayama Prefecture in the Chūgoku region of Japan. The city was founded on June 1, 1889. , the city has an estimated population of 720,841 and a population density of 910 persons per km2. The total area is . The city is ...
. Sonic Team hoped that ''Phantasy Star Online'' would be successful in Japan; international sales were seen as a bonus. In North America, which Naka believed would be the biggest market, ''Phantasy Star Online'' was released on January 23, 2001. It sold 75,000 copies there on the first day and was the bestselling game that week. Sega's North American online gaming service
SegaNet The Dreamcast is a home video game console by Sega, the first one introduced in the sixth generation of video game consoles. With the release of the Dreamcast in 1998 amid the dot-com bubble and mounting losses from the development and introducti ...
was not required for online play. While the Japanese version supported the modem and broadband adapters, the North American release did not support the broadband adapter, but ''IGN'' explained how to use it by swapping discs with an import copy. ''Phantasy Star Online'' sold 500,000 copies in Japan and one million worldwide, meeting Sega's expectations almost exactly. Naka had hoped to sell more, but believed the servers may not have carried the load. Before its western launch, nearly 100,000 players had registered. By April 2001, over 235,000 players had registered worldwide: 130,000 in Japan, 70,000 in North America, and 35,000 in Europe. By May, over 270,000 had registered. The peak number of users connected simultaneously was 26,000. ''Phantasy Star Online'' suffered problems common with other online games, with players cheating and selling rare items online. Several weeks after launch, Japanese players began exploiting bugs to duplicate items, enhance their stats, and kill other players. Sonic Team announced they would ban players found cheating or disrupting other players, starting in May 2001. According to ''IGN,'' cheating was prevalent because ''Phantasy Star Online'' used a
peer-to-peer Peer-to-peer (P2P) computing or networking is a distributed application architecture that partitions tasks or workloads between peers. Peers are equally privileged, equipotent participants in the network. They are said to form a peer-to-peer n ...
communication system.
Blizzard Entertainment Blizzard Entertainment, Inc. is an American video game developer and publisher based in Irvine, California. A subsidiary of Activision Blizzard, the company was founded on February 8, 1991, under the name Silicon & Synapse, Inc. by three graduat ...
had similar problems with ''Diablo'', but after moving to a client-server system for ''
Diablo II ''Diablo II'' is an action role-playing hack-and-slash video game developed by Blizzard North and published by Blizzard Entertainment in 2000 for Microsoft Windows, Classic Mac OS, and macOS. The game, with its dark fantasy and horror the ...
'', cheating became more difficult. Sonic Team added more quests for players to download, translated into the five languages used in the game. In Japan, a special "Fan Cup" quest was held from March 23 to April 6, developed with the game magazine ''
Famitsu formerly ''Famicom Tsūshin'', is a line of Japanese video game magazines published by Kadokawa Game Linkage (previously known as Gzbrain), a subsidiary of Kadokawa. ''Famitsu'' is published in both weekly and monthly formats as well as in the fo ...
''. In the event, over 70,000 players competed for the fastest time; the winner received a cash prize and a rare game item. As he had with ''ChuChu Rocket!,'' Naka played online and was happy to see American and Japanese players playing together using the communication system.


Later releases


''Ver. 2''

In April 2001, Sega announced ''Phantasy Star Online Ver. 2,'' an updated version of the original game with new content and improved features, including an increased
level Level or levels may refer to: Engineering *Level (instrument), a device used to measure true horizontal or relative heights *Spirit level, an instrument designed to indicate whether a surface is horizontal or vertical *Canal pound or level *Regr ...
cap (to 200), a new difficulty mode for players over level 80, a battle mode that pits players in one-on-one or team battles, a soccer minigame with balls shaped like characters from ''ChuChu Rocket!,'' new weapons and monsters, gameplay balance alterations, day and night effects, an improved user interface, and two new areas exclusive to online quests. ''Ver. 2'' also adds a challenge mode, which places teams in a stage with starting equipment and stats; if a teammate dies, the mission ends. Players could import their character from the original game or create a new one; characters registered for ''Ver. 2'' could not be used in the original game. Any illegal items were also deleted during the upgrade. Sonic Team worked a tough schedule to develop ''Ver. 2'' in under six months, releasing it on June 7, 2001, in Japan and September 25, 2001, in North America. Unlike the original North American release, ''Ver. 2'' required subscription fees to play. Three months of unlimited gameplay could be purchased at a time. The game still had no dependencies on SegaNet, however. In Europe, DreamKey 3.0 was required. ''Ver. 2'' was ported to
Windows Windows is a group of several proprietary graphical operating system families developed and marketed by Microsoft. Each family caters to a certain sector of the computing industry. For example, Windows NT for consumers, Windows Server for serv ...
in Japan and released on December 20, 2001.


''Episode I & II''

On January 31, 2001, following years of losses, Sega announced it would discontinue the Dreamcast and restructure as a third-party developer. In May, Sega announced an expanded GameCube port of ''Phantasy Star Online,'' which became ''Phantasy Star Online: Episode I & II.'' Sega chose the GameCube because it had similar architecture to the Dreamcast and supported dial-up, which Sega believed was important despite the approach of broadband internet. Sonic Team created a GameCube demo of ''Phantasy Star Online'' within a month. To make the game more viable for Nintendo's family-oriented consumers, Sonic Team added a
split-screen multiplayer Split screen is a display technique in computer graphics that consists of dividing graphics and/or text into adjacent (and possibly overlapping) parts, typically as two or four rectangular areas. This is done to allow the simultaneous presentati ...
mode. Since the GameCube had no out-of-the-box network capabilities, Nintendo developed a modem and broadband adapter and sold them separately. The servers were maintained by Sega. GameCube players could not play with Dreamcast players. ''Phantasy Star Online: Episode I & II'' comprises two "episodes": Episode I is a port of ''Ver 2'' with improved graphics, whereas Episode II comprises entirely new content, which Naka described as a true sequel. The game adds characters, environments, quests, a split-screen mode, and updated graphics and interfaces. Some quests reward players with minigames based on Sonic Team games ''Puyo Pop'' and '' Nights into Dreams,'' which can be played on a
Game Boy Advance The (GBA) is a 32-bit handheld game console developed, manufactured and marketed by Nintendo as the successor to the Game Boy Color. It was released in Japan on March 21, 2001, in North America on June 11, 2001, in the PAL region on June 22, 2 ...
connected to the GameCube. A Chao resembling Tails, a character from the '' Sonic'' games, can be imported into ''
Sonic Advance is a 2001 platform game developed by Dimps for the Game Boy Advance (GBA). It was the first ''Sonic the Hedgehog'' game released on a Nintendo console with '' Sonic Adventure 2: Battle'' on the GameCube, and was produced in commemoration of ...
'' and '' Sonic Adventure 2: Battle''. Sonic Team ran a beta trial for some players who had pre-ordered ''Episode I & II,'' starting on May 31, 2002. The game sold 70,000 copies within the first month in Japan, and by October had sold over 100,000. It was released in North America in October, and in Europe on March 7, 2003. Like ''Ver. 2'', ''Episode I & II'' required a paid monthly subscription.
ASCII Corporation was a Japanese publishing company based in Chiyoda, Tokyo. It became a subsidiary of Kadokawa Group Holdings in 2004, and merged with another Kadokawa subsidiary MediaWorks (publisher), MediaWorks on April 1, 2008, becoming ASCII Media Works. T ...
developed a keyboard controller for the game, released only in Japan, though plans were announced for a keyboard controller to be released in America. Some players resorted to importing the controller from Japan. An enhanced version of the game, ''Episode I & II'' ''Plus,'' was released for the GameCube later. This version included many quests originally distributed exclusively online, a new challenge mode, and new items. ''Episode I & II'' was ported to
Xbox Xbox is a video gaming brand created and owned by Microsoft. The brand consists of five video game consoles, as well as applications (games), streaming services, an online service by the name of Xbox network, and the development arm by the na ...
on April 15, 2003. Servers were hosted through
Xbox Live The Xbox network, formerly and still sometimes branded as Xbox Live, is an Internet, online multiplayer video game, multiplayer gaming and digital media delivery service created and operated by Microsoft. It was first made available to the Xbox ...
and did not interface with the GameCube or Dreamcast servers. Because of its Xbox Live foundation, the Xbox version supports voice chat but did not connect players across regions. The game required an Xbox Live account to play online or offline; as the game was packaged with Xbox Live in Japan, to localize the game quickly, Microsoft did not remove the limitation. In addition to Xbox Live fees, Sega charged players an extra subscription fee to play online.


''Episode III: C.A.R.D. Revolution''

In 2003, Sega announced ''Episode III: C.A.R.D. Revolution''. The game is a sequel to the story presented in ''Episode I & II'', but replaces the action RPG gameplay with a
turn-based strategy A turn-based strategy (TBS) game is a Strategy video game, strategy game (usually some type of wargaming, wargame, especially a wargaming#Unit or map scale, strategic-level wargame) where players take Time-keeping systems in games, turns when pla ...
card game; after developing ''Episode I & II'', Sonic Team thought that players may want a new experience. Players of ''Episode I & II'' and ''Episode III'' can chat and interact in common lobbies, but cannot enter game instances together. The online servers for the game shut down at the same time as the GameCube Servers for ''Episode I & II''.


''Blue Burst''

A new version for Windows, ''Phantasy Star Online: Blue Burst,'' was released in Japan on July 15, 2004, following an open beta that began on May 22. It is a port of ''Episode I & II'' with another episode of new content. It features enhancements including a system allowing players to communicate across different servers; the most significant change is that the game is online-only, with user data stored on the servers, reducing cheating. In January 2005, ''Blue Burst'' was released in China, Sega's first online game there. It was released in beta in North America in May 2005, and fully in June.


Server closure

The North American Dreamcast servers operated until September 30, 2003. The North American and Japanese GameCube servers as well as the Japanese Dreamcast servers were shut down on March 30, 2007, following a month of free service. The Japanese Xbox servers were shut down on January 31, 2007, and the North American servers followed on April 22, a week earlier than the announced date of April 30. The North American and European ''Blue Burst'' servers were shut down following a free period lasting from January 12, 2008, until the server's closing on March 31, 2008. This was followed by the shutdown of the Japanese ''Blue Burst'' servers on December 27, 2010, the last official Sega servers. Hobbyists have developed
private servers Strictly, a private server is any machine or virtual machine used as a server that is privately administrated. Colloquially the term is nearly-exclusively used to refer to independently operated, unofficial servers for video games. Private Server ...
, and so the game retains a
cult following A cult following refers to a group of fans who are highly dedicated to some person, idea, object, movement, or work, often an artist, in particular a performing artist, or an artwork in some medium. The lattermost is often called a cult classic. ...
and can still be played online.


Reception

''Phantasy Star Online'' received "generally favorable" reviews per ratings aggregator
Metacritic Metacritic is a website that review aggregator, aggregates reviews of films, TV shows, music albums, video games and formerly, books. For each product, the scores from each review are averaged (a weighted arithmetic mean, weighted average). M ...
. ''Dreamcast Magazine'' (Japan) wrote that the cooperative play was an interesting shift from a trend in multiplayer games being mostly competitive. ''
Edge Edge or EDGE may refer to: Technology Computing * Edge computing, a network load-balancing system * Edge device, an entry point to a computer network * Adobe Edge, a graphical development application * Microsoft Edge, a web browser developed by ...
'' agreed, writing that the variety of gameplay experiences shared with other players kept the game fresh. Spanish magazine ''Dream Planet'' and ''
GameSpot ''GameSpot'' is an American video gaming website that provides news, reviews, previews, downloads, and other information on video games. The site was launched on May 1, 1996, created by Pete Deemer, Vince Broady and Jon Epstein. In addition ...
'' praised how the players can take on different roles in the teams, such as a supporting healer or ranged attacker. ''
IGN ''IGN'' (formerly ''Imagine Games Network'') is an American video game and entertainment media website operated by IGN Entertainment Inc., a subsidiary of Ziff Davis, Inc. The company's headquarters is located in San Francisco's SoMa distri ...
'' commended the extensive amount of equipment and items for eliciting friendly competition to collect them. The chat system was also praised for making communication easy, especially between players speaking different languages. Critics agreed that the single-player mode was boring compared to the addictive online multiplayer. ''GameSpot'' and ''
GameSpy GameSpy was an American provider of online multiplayer and matchmaking middleware for video games founded in 1996 by Mark Surfas. After the release of a multiplayer server browser for the game, QSpy, Surfas licensed the software under the GameS ...
'' wrote that it lacked life and became tedious and repetitive when played alone, and ''GameSpot'' advised players not to try the game unless they were planning to play online. Other common complaints included poor camera control, the lack of map and quest variety, and poor storyline. Despite the concerns, critics agreed that the fun had in online multiplayer overshadowed these problems. ''Edge'' wrote that the changes in gameplay experiences with different players replaced the variety that normally be expected in the quest design. Critics also praised the freedom for players to design and equip characters and develop their own playing style. ''
Computer and Video Games ''Computer and Video Games'' (also known as ''CVG'', ''Computer & Video Games'', ''C&VG'', ''Computer + Video Games'', or ''C+VG'') was a UK-based video game magazine, published in its original form between 1981 and 2004. Its offshoot website ...
'' wrote that "''PSO'' marks a step in a new direction for console adventures and there's so much right with the game that to even mention these faults doesn't quite feel in the spirit of what ''PSO'' represents". Reviewing ''Ver. 2'', ''Dreamcast Magazine'' (UK) felt that it would renew interest in the game for those that enjoyed it, but would not convert new players. ''GameSpot'' and ''IGN'' agreed, saying that the core gameplay remained the same, but the new features may be worthwhile for dedicated players, even with the new subscription costs. Reviewing ''Episode I & II,'' critics praised the split-screen mode, Game Boy Advance downloads, graphics improvements, and gameplay tweaks. ''GameSpot'' wrote that the new material in ''Episode II'' was not significant enough for veteran players to return, and criticized some practical issues with how split-screen multiplayer was handled. ''
Eurogamer ''Eurogamer'' is a British video game journalism website launched in 1999 and owned by alongside formed company Gamer Network. Its editor-in-chief is Martin Robinson. Since 2008, it is known for the formerly eponymous games trade fair EGX ...
'' criticized the cost for a network adapter, subscription fees, and the "almost obligatory" keyboard. Several critics complained about the lack of a keyboard available in the Americas. ''GameSpot'' named ''Phantasy Star Online'' the best Dreamcast game and eighth-best
console game A console game is a type of video game consisting of images and often sounds generated by a video game console, which are displayed on a television or similar audio-video system, and that can be manipulated by a player. This manipulation usually ...
of 2001. It was a nominee for the publication's "Best Role-Playing Game" prize among console games, but lost to ''
Final Fantasy X is a role-playing video game developed and published by Square as the tenth main entry in the ''Final Fantasy'' series. Originally released in 2001 for PlayStation 2, the game was re-released as ''Final Fantasy X/X-2 HD Remaster'' for PlayStat ...
''. ''Episode I & II'' was a runner-up for ''GameSpot''s 2002 "Best Role-Playing Game Game on GameCube" award, which went to ''
Animal Crossing is a social simulation video game series developed and published by Nintendo. The series was conceptualized and created by Katsuya Eguchi and Hisashi Nogami. In ''Animal Crossing'', the player character is a human who lives in a village inhabi ...
''.


Legacy

As the first online role-playing game for home consoles, ''Phantasy Star Online'' is considered a landmark game. It won several awards, including Japan Game Award for "Game of the Year", awarded three days after the death of Sega chairman Okawa, over the likes of '' The Legend of Zelda: Majora's Mask'', '' Dragon Quest VII'', and '' Kōkidō Gensō Gunparade March''. ''
VentureBeat ''VentureBeat'' is an American technology website headquartered in San Francisco, California. It publishes news, analysis, long-form features, interviews, and videos. History The ''VentureBeat'' company was founded in 2006 by Matt Marshall, a ...
'' dubbed it "one of the most important games in console gaming evolution". ''IGN'' named it one of the best RPGs of all time for being the first online experience for many gamers. '' 1UP.com'' called ''Phantasy Star Online'' one of the most revolutionary games of the 2000s, crediting it for creating "an entire pantheon of multiplayer
dungeon crawl A dungeon crawl is a type of scenario in fantasy role-playing games in which heroes navigate a labyrinth environment (a "dungeon"), battling various monsters, avoiding traps, solving puzzles, and looting any treasure they may find. Video games an ...
ers that continue to dominate the Japanese sales charts" and making "both online gaming and the concept of fee-based services a reality for consoles". Hiroshi Matsuyama, president of
CyberConnect2 is a Japanese video game development studio mostly known for its work on the ''.hack'' series, along with a series of fighting games based on the ''Naruto'' franchise. They are also known for creating the ''Little Tail Bronx'' series (e.g. '' ...
and developer of the ''
.hack ''.hack'' (pronounced "Dot Hack") is a Japanese multimedia franchise that encompasses two projects: Project .hack and .hack Conglomerate. They were primarily created and developed by CyberConnect2, and published by Bandai Namco Entertainment. ...
'' series, cited the game as an influence. It is also believed to be a major influence on
Capcom is a Japanese video game developer and video game publisher, publisher. It has created a number of List of best-selling video game franchises, multi-million-selling game franchises, with its most commercially successful being ''Resident Evil' ...
's ''
Monster Hunter is a Japanese media franchise centered on a series of fantasy-themed action role-playing video games that started with the game '' Monster Hunter'' for the PlayStation 2, released in 2004. Titles have been released across a variety of platforms ...
'' series. According to '' GamesTM'', the ''Phantasy Star'' series has struggled to live up to the legacy of ''Phantasy Star Online''. Sega has been slow to localize ''Phantasy Star'' games, and the PSP entries in the series did not capture the attention of the west. Concurrently, ''Monster Hunter'' had a similar formula to ''Phantasy Star Online'' and became successful. Later ''Phantasy Star'' games, such as ''
Phantasy Star Universe (''PSU'') is an action role-playing video game developed by Sega's Sonic Team for the Microsoft Windows, PlayStation 2 and Xbox 360 platforms. It was released in Japan for the PC and PlayStation 2 on August 31, 2006; the Xbox 360 version was re ...
'' (2006), share similar gameplay with ''Phantasy Star Online'' but failed to reach the same critical and commercial success in the West. In Japan, ''Phantasy Star Universe'' became the best selling game in the franchise. ''
Phantasy Star Online 2 is a free-to-play online action role-playing game in the ''Phantasy Star'' series, developed and published by Sega. It was created as a successor to '' Phantasy Star Online'' and ''Phantasy Star Universe'', ''Phantasy Star Online 2'' features ...
'' was released in Japan in 2012, and localized for the west in 2020. ''Phantasy Star Online 2'' made over 900 million dollars since its release.


Notes


References


External links

* *
Dreamcast ''Phantasy Star Online'' homepage
{{Authority control 2000 video games Action role-playing video games Cooperative video games Dreamcast games GameCube games Multiplayer online games Phantasy Star video games Sega video games Single-player online games Science fiction massively multiplayer online role-playing games Sonic Team games Windows games Xbox games Inactive massively multiplayer online games Video games produced by Yuji Naka Video games scored by Hideaki Kobayashi Video games scored by Fumie Kumatani Products and services discontinued in 2010 BAFTA Interactive Entertainment Award for Best Games winners Japan Game Awards' Game of the Year winners Video games developed in Japan