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MTA Regional Bus Operations (RBO) is the surface transit division of the
Metropolitan Transportation Authority The Metropolitan Transportation Authority (MTA) is a public benefit corporation responsible for public transportation in the New York City metropolitan area of the U.S. state of New York. The MTA is the largest public transit authority in t ...
(MTA). It was created in 2008 to consolidate all bus operations in
New York City New York, often called New York City or NYC, is the most populous city in the United States. With a 2020 population of 8,804,190 distributed over , New York City is also the most densely populated major city in the U ...
operated by the MTA. , MTA Regional Bus Operations runs 234 local routes, 71 express routes, and 20 Select Bus Service routes. Its fleet of 5,725 buses is the largest municipal bus fleet in the United States and operates 24/7. In , the system had a ridership of , or about per weekday as of . The division comprises two brands: MTA Bus and MTA New York City Bus. While MTA Bus is an amalgamation of former private companies' routes, MTA New York City Bus is composed of public routes that were taken over by the city before 2005. The MTA also operates
paratransit Paratransit is the term used in North America, also known by other names such as community transport ( UK) for transportation services that supplement fixed-route mass transit by providing individualized rides without fixed routes or timetables. ...
services and formerly operated Long Island Bus. , MTA Regional Bus Operations' budgetary burden for expenditures was $773 million.


Brands and service area

Regional Bus Operations is currently only used in official documentation, and not publicly as a brand. The current public brands are listed below: *MTA New York City Bus – most routes within the City of New York, operated by the
New York City Transit Authority The New York City Transit Authority (also known as NYCTA, the TA, or simply Transit, and branded as MTA New York City Transit) is a New York state public-benefit corporations, public-benefit corporation in the U.S. state of New York (state), New ...
(NYCT) and subsidiary Manhattan and Bronx Surface Transit Operating Authority (MaBSTOA). *MTA Bus – service previously administered by the
New York City Department of Transportation The New York City Department of Transportation (NYCDOT) is the agency of the government of New York City responsible for the management of much of New York City's transportation infrastructure. Ydanis Rodriguez is the Commissioner of the Depart ...
and operated by seven companies at the time of the takeover, mostly concentrated in Queens, with some routes in the Bronx and Brooklyn, and most express service from Brooklyn, Queens and the Bronx to Manhattan. The seven former companies were,
Command Bus Company Varsity Bus Company is a former school bus operator in New York City. This company was established in 2003 when it acquired some of the school bus routes that had been operated by Varsity Transit, a sister company that had operated from 1965 to ...
, Inc.; Green Bus Lines, Inc.; Jamaica Buses, Inc.,
Liberty Lines Express Liberty Lines Transit is the owner of local bus routes in Westchester County, New York, and operates these and other local bus routes under contract as part of the Bee-Line Bus System. It had been affiliated with Liberty Lines Express, the owner ...
, Inc.; New York Bus Service, Inc.; Queens Surface Corp.; and Triboro Coach Corp. The most common scheme today is a straight blue stripe across the sides of the bus against a white base, with no colors on the front or back, and black window trim. From 1977 until late 2007, the livery was a full all-around stripe with a black rear, and until late 2010 (and still present on buses repainted during this time), the scheme was a stripe with a white rear and no rear stripe. Buses operated in Select Bus Service
bus rapid transit Bus rapid transit (BRT), also called a busway or transitway, is a bus-based public transport system designed to have much more capacity, reliability and other quality features than a conventional bus system. Typically, a BRT system includes ...
service are wrapped with a light blue-and-white wrap below the windows. In spring 2016, a new livery was introduced based on navy blue, light blue, and yellow, with a mostly blue front and sides, a light blue and yellow wave, and a yellow back. This new livery will gradually replace the blue stripe on a white base livery. The livery is commonly known as the MTA’s Andrew Cuomo Scheme. Currently, many RBO's operational changes have been at the management level, with the creation of a unified command center and consolidation of management for all bus operations, with the aim of reducing redundancies in the agency. Other changes have included eliminating the MTA Bus call center, folding it into that of MTA New York City Transit, and the unification of the fare policy for all of the MTA's services.


History

The history of the MTA's bus operations generally follows the history of the
New York City Transit Authority The New York City Transit Authority (also known as NYCTA, the TA, or simply Transit, and branded as MTA New York City Transit) is a New York state public-benefit corporations, public-benefit corporation in the U.S. state of New York (state), New ...
, also known as MTA New York City Transit (NYCT), which was created on June 15, 1953 by the State of New York to take over operations then operated by the
New York City Board of Transportation The New York City Board of Transportation or the Board of Transportation of the City of New York (NYCBOT or BOT) was a city transit commission and operator in New York City, consisting of three members appointed by the mayor. It was created in ...
. In 1962 the State established the Manhattan and Bronx Surface Transit Operating Authority (MaBSTOA) as a subsidiary of NYCT to take over operations then operated by two private companies, Fifth Avenue Coach Lines, Inc. and Surface Transit, Inc. Both NYCT and MaBSTOA operate service pursuant to a lease agreement with the City of New York.


MTA New York City Bus

City involvement with surface transit in the city began in September 1919, when Mayor John Francis Hylan, through the New York City Department of Plant and Structures (DP&S), organized private entrepreneurs to operate "emergency" buses to replace four abandoned storage battery
streetcar line A tram (called a streetcar or trolley in North America) is a rail vehicle that travels on tramway tracks on public urban streets; some include segments on segregated right-of-way. The tramlines or networks operated as public transport a ...
s: the Madison Street Line, Spring and Delancey Streets Line, Avenue C Line, and
Sixth Avenue Ferry Line The Sixth Avenue Line was a public transit line in Manhattan, New York City, running mostly along Sixth Avenue from Lower Manhattan to Central Park. Originally a streetcar line and later a bus route, it has been absorbed into the M5 bus route, whi ...
. Many routes were soon added, replacing lines such as the
Brooklyn and North River Line The Brooklyn and North River Line, operated by the Brooklyn and North River Railroad, was a trolley line in Manhattan and Brooklyn, New York City, United States. Its route ran from the Desbrosses Street Ferry across Lower Manhattan via the Canal S ...
( trolleys) and Queens Bus Lines (buses), and the DP&S also began operating trolleys in
Staten Island Staten Island ( ) is a borough of New York City, coextensive with Richmond County, in the U.S. state of New York. Located in the city's southwest portion, the borough is separated from New Jersey by the Arthur Kill and the Kill Van Kull an ...
to replace the Staten Island Midland Railway's system. Another city acquisition was the Bridge Operating Company, which ran the Williamsburg Bridge Local trolley, acquired in 1921 by the DP&S. Unlike the other lines, this one remained city-operated, and was replaced by the B39 bus route on December 5, 1948, by then transferred to the
New York City Board of Transportation The New York City Board of Transportation or the Board of Transportation of the City of New York (NYCBOT or BOT) was a city transit commission and operator in New York City, consisting of three members appointed by the mayor. It was created in ...
. With the city takeover of the Brooklyn-Manhattan Transit Corporation's surface subsidiary, the
Brooklyn and Queens Transit Corporation The Brooklyn and Queens Transit Corporation (B&QT) was a subsidiary of the Brooklyn–Manhattan Transit Corporation that operated streetcars in Brooklyn and Queens, New York City, United States (as well as into Manhattan via the Brooklyn Bridge a ...
, on June 2, 1940, the city gained a large network of trolley and bus lines, covering all of
Brooklyn Brooklyn () is a borough of New York City, coextensive with Kings County, in the U.S. state of New York (state), New York. Kings County is the most populous Administrative divisions of New York (state)#County, county in the State of New York, ...
and portions of Queens. On February 23, 1947, the Board of Transportation took over the
Staten Island Staten Island ( ) is a borough of New York City, coextensive with Richmond County, in the U.S. state of New York. Located in the city's southwest portion, the borough is separated from New Jersey by the Arthur Kill and the Kill Van Kull an ...
bus network of the Isle Transportation Company. Further acquisitions were made on March 30, 1947, with the North Shore Bus Company in
Queens Queens is a borough of New York City, coextensive with Queens County, in the U.S. state of New York. Located on Long Island, it is the largest New York City borough by area. It is bordered by the borough of Brooklyn at the western tip of Long ...
, and September 24, 1948, with the East Side Omnibus Corporation and Comprehensive Omnibus Corporation in
Manhattan Manhattan (), known regionally as the City, is the most densely populated and geographically smallest of the five Boroughs of New York City, boroughs of New York City. The borough is also coextensive with New York County, one of the List of co ...
. The final Brooklyn trolleys were the Church Avenue Line and
McDonald Avenue Line The Culver Line, Gravesend Avenue Line, or McDonald Avenue Line was a surface public transit line in Brooklyn, New York City, United States, running along McDonald Avenue and built by the Prospect Park and Coney Island Railroad. Most of its main l ...
, discontinued on October 31, 1956, though the privately operated (by the Queensboro Bridge Railway) Queensboro Bridge Local remained until 1957. Thus, in the late 1950s, the city operated all local service in Staten Island and Brooklyn, about half the local service in Queens, and several routes in Manhattan. Several private companies operated buses in Queens, and the Avenue B and East Broadway Transit Company operated a small Manhattan system, but by far the largest system was the Fifth Avenue Coach Company and Surface Transit, which operated almost all Manhattan routes and all Bronx routes, plus two into Queens (15 Fifth Avenue – Jackson Heights and TB Triborough Bridge) and one within Queens (16 Elmhurst Crosstown). After a strike in 1962, the city condemned the assets of the bus companies. To facilitate the anticipated sale of the bus service back to private ownership, a new agency, the Manhattan and Bronx Surface Transit Operating Authority (MaBSTOA) was formed as a subsidiary of the New York City Transit Authority to operate the former Fifth Avenue Coach Lines, Inc. and Surface Transit, Inc. routes under lease from the city. The final acquisition was in 1980, when MaBSTOA took over operations of the Avenue B & East Broadway Transit Co. Inc.'s routes, using MaBSTOA equipment with Avenue B red route roll signs (NYCTA acquired the 13 Grumman Flxibles that had been assigned to Avenue B and placed them in NYCTA service). However, in late 1981 the MTA decided to merge the New York City Transit Authority's Surface Division (aka NYCTA Civil Service) with the Manhattan & Bronx Surface Transit Operating Authority (aka MABSTOA Non Civil Service) into one single entity using the MTA – New York City Transit Authority, or MTA – New York City Bus moniker instead of the former. Public takeover of the remaining Queens buses, as well as most express routes, was implemented in 2005 and 2006 when the city purchased the assets of seven private bus companies, and entered into an agreement with the new MTA Bus Company for their operation and funding. In 2008, the bus operations of New York City Transit and MTA Bus Company (as well as the now former Long Island Bus division) were merged into a new regional operation, MTA Regional Bus Operations. The New York City Bus and MTA Bus brands continue to be used on all buses, but New York City Transit Authority, Manhattan and Bronx Surface Transit Operating Authority, and MTA Bus Company continue to be the legal entities operating the services.


MTA Bus

MTA Bus Company was established in late 2004 to operate bus services resulting from the city's takeover of the privately operated bus route operations previously administered and subsidized by the NYCDOT. The routes were taken over on a staggered schedule, beginning with the former
Liberty Lines Express Liberty Lines Transit is the owner of local bus routes in Westchester County, New York, and operates these and other local bus routes under contract as part of the Bee-Line Bus System. It had been affiliated with Liberty Lines Express, the owner ...
bus routes on January 3, 2005,
Queens Surface Corporation Queens Surface Corporation was a bus company in New York City, United States, operating local service in Queens and the Bronx and express service between Queens and Manhattan until February 27, 2005, when the MTA Bus Company took over the ...
bus routes on February 27, 2005, New York Bus Service bus routes on July 1, 2005,
Command Bus Company Varsity Bus Company is a former school bus operator in New York City. This company was established in 2003 when it acquired some of the school bus routes that had been operated by Varsity Transit, a sister company that had operated from 1965 to ...
bus routes on December 5, 2005, Green Bus Lines bus routes on January 9, 2006, and Jamaica Buses bus routes on January 30, 2006. Triboro Coach Corporation, the final remaining company, ceased operating on February 20, 2006. Currently, the only NYCDOT-subsidized lines not consolidated into MTA Bus are those run by Academy Bus and formerly by Atlantic Express until their bankruptcy in 2013. Academy Bus previously operated those routes and others until 2001, when Atlantic Express and NYCT took them over. Although the X23, and X24 routes were absorbed by Atlantic Express, the X17J, X21, X22, and X30 routes were absorbed by the
New York City Transit Authority The New York City Transit Authority (also known as NYCTA, the TA, or simply Transit, and branded as MTA New York City Transit) is a New York state public-benefit corporations, public-benefit corporation in the U.S. state of New York (state), New ...
. NYCT discontinued service on the X21 months after the takeover. Recently, NYS Assemblyman Lou Tobacco and NYS Senator
Andrew Lanza Andrew Joseph Lanza (born March 12, 1964) is an American lawyer and Republican politician. He currently serves as a member of the New York State Senate, representing the 24th district, which encompasses most of Staten Island. He was first ele ...
, along with U.S. Congressman Michael E. McMahon and NYC Councilmen Vincent Ignizio and James Oddo have asked the MTA to look into the possible consolidation of the remainder of the NYCDOT routes. In Brooklyn, a company called Private Transportation operates the B110 route; this is franchised but not subsidized by NYCDOT. Atlantic Express also ran the AE7 express route from the Tottenville and Travis neighborhoods of Staten Island in the same manner as the Private Transportation B110 local route. Citing low ridership and increased costs, Atlantic Express canceled the AE7 service on December 31, 2010. Councilmen Ignizio and Oddo as well as Congressman Michael G. Grimm have called on the MTA to revamp that route also. During late 2021, due to an external lawsuit with the garage that operated the SIM23 and SIM24, the MTA announced the takeover of the two lines was imminent. On January 3, 2022, MTA New York City Bus assumed control over the SIM23 and SIM24 routes formerly run by Academy. As a result of the takeover, the MTA modified the schedule and added two new trips in both directions for both routes.


Merger

The current system came into being in the mid-2000s following the MTA's assumption, through its subsidiary MTA Bus Company (MTABC), of services previously operated by private carriers under operating authority agreements administered by the
New York City Department of Transportation The New York City Department of Transportation (NYCDOT) is the agency of the government of New York City responsible for the management of much of New York City's transportation infrastructure. Ydanis Rodriguez is the Commissioner of the Depart ...
, the successor to the New York City Bureau of Franchises. MTABC operates service pursuant to an agreement with the City of New York under which all expenses of MTABC, less operating revenues, are reimbursed. This brought almost all bus transportation in New York City under its control. After the bus mergers were completed in 2006, the MTA then moved to streamline its operations through consolidation of management function. To that effect, RBO was officially created in May 2008, with the president of what was then MTA New York City Transit's Department of Buses, Joseph J. Smith, named to lead the consolidated bus operations. MTA Regional Bus also included the MTA Long Island Bus division until December 2011, when its services were transferred to the private operator Veolia Transport. In 2008, the bus operations of MTA Bus Company and New York City Transit (as well as the now former Long Island Bus division) were merged into a new regional operation, MTA Regional Bus Operations. The MTA Bus brand continues to be used. This brand, and the New York City Bus brand, was removed from buses delivered from 2016 on, and the blue-stripe livery was replaced with a new blue-and-yellow livery. The first order with the new livery, 75 articulated buses for MTA Bus, were delivered in spring and summer 2016. Until December 31, 2011, MTA Regional Bus Operations also operated Nassau County's bus and paratransit service, formerly known as Long Island Bus. This service was operated by the MTA under an agreement with Nassau County, who owned its facilities and equipment. In 2011, the MTA asked Nassau County to provide more funding for Long Island Bus than they were at the time. The county refused to provide additional funding, and the MTA voted to end operation of the system at the end of 2011. The county then decided to hire Veolia Transport, (now
Transdev Transdev, formerly Veolia Transdev, is a French-based international private-sector company which operates public transport. It has operations in 17 countries and territories as of November 2020. History The group was formed by the merger of ...
) a private transportation company, to operate the system in place of the MTA beginning in 2012. The system was then rebranded "Nassau Inter-County Express".


Operations

MTA Regional Bus routes are spread out across New York City. However, some bus routes may also operate to areas beyond city limits. The Q5 and Q85 routes cross the Nassau County border to go to the Green Acres Mall in Valley Stream. The Q2 and Q110 routes leave Queens as they run along Hempstead Turnpike and onto the
Cross Island Parkway The Cross Island Parkway is a parkway in New York City, part of the Belt System running along the perimeter of the boroughs of Queens and Brooklyn. The Cross Island Parkway runs from the Whitestone Expressway (Interstate 678 or I-678 ...
, and
Belmont Racetrack Belmont Park is a major thoroughbred horse racing facility in the northeastern United States, located in Elmont, New York, just east of the New York City limits. It was opened on May 4, 1905. It is operated by the non-profit New York Rac ...
in
Elmont Elmont may refer to: Places In the United States *Elmont, Missouri * Elmont, New York **Elmont station, a Long Island Rail Road station in Elmont, New York *Elmont, Virginia Fictional people *Elmont (Doonesbury), a character in the Doonesbury comi ...
, where they turn-around and re-enter the city. The Q46 local and QM6 express buses run along Lakeville Road in
Lake Success Lake Success can refer to: *Lake Success (California), lake in California *Lake Success, New York, village in New York *''Lake Success'', a novel by American author Gary Shteyngart Gary Shteyngart (; born July 5, 1972) is a Soviet-born American ...
, Nassau County upon entering
Long Island Jewish Medical Center Long Island Jewish Medical Center (LIJMC or LIJ) is a clinical and academic hospital within the Northwell Health system. It is a 807-bed, non-profit tertiary care teaching hospital serving the greater New York metropolitan area. The campus is ...
and North Shore Towers. The Q113 and Q114 cross into Nassau County between Southeast Queens and Far Rockaway. During peak hours, select Q111 buses run to Cedarhurst in Nassau County. The Bx16 route runs into
Westchester County Westchester County is located in the U.S. state of New York. It is the seventh most populous county in the State of New York and the most populous north of New York City. According to the 2020 United States Census, the county had a population ...
for two blocks in Mount Vernon. The Bx7, Bx9, Bx31 and Bx34 buses make their last stops at the Bronx-Westchester border. BxM3 express buses leave the city as they operate to Getty Square in Yonkers. The Q4, Q12, Q30, Q36, Q43 and Q111 buses make their last stops at the Queens-Nassau border. The S89 is the only route to have a stop outside state borders, terminating at the 34th Street Hudson-Bergen Light Rail station in Bayonne, New Jersey. Some Staten Island express routes run via New Jersey, but do not stop in the state. Local bus routes are labeled with a number and a prefix identifying the primary borough of operation (B for
Brooklyn Brooklyn () is a borough of New York City, coextensive with Kings County, in the U.S. state of New York (state), New York. Kings County is the most populous Administrative divisions of New York (state)#County, county in the State of New York, ...
, Bx for
the Bronx The Bronx () is a borough of New York City, coextensive with Bronx County, in the state of New York. It is south of Westchester County; north and east of the New York City borough of Manhattan, across the Harlem River; and north of the New ...
, M for
Manhattan Manhattan (), known regionally as the City, is the most densely populated and geographically smallest of the five Boroughs of New York City, boroughs of New York City. The borough is also coextensive with New York County, one of the List of co ...
, Q for
Queens Queens is a borough of New York City, coextensive with Queens County, in the U.S. state of New York. Located on Long Island, it is the largest New York City borough by area. It is bordered by the borough of Brooklyn at the western tip of Long ...
, and S for
Staten Island Staten Island ( ) is a borough of New York City, coextensive with Richmond County, in the U.S. state of New York. Located in the city's southwest portion, the borough is separated from New Jersey by the Arthur Kill and the Kill Van Kull an ...
). Express bus routes to Manhattan generally use a two-letter prefix with an "M" at the end (e.g. an express route from Brooklyn is prefixed BM; from the Bronx, BxM; from Queens, QM; and from Staten Island, SIM). Exceptions to this rule are seven Brooklyn and Queens express routes operated by New York City Transit, which use an X prefix. Lettered suffixes can be used to designate branches or variants. The two-letter prefixed express system (BM, BxM and QM) was used by the former private carriers. , MTA Regional Bus Operations' budgetary burden for expenditures was $773 million, which it supports through the collection of taxes and fees.


Local and limited-stop service

Local and limited-stop buses provide service within a single borough, or in some cases across two. While local buses make all stops along a route, limited-stop buses only make stops at busy transfer points, points of interest, and heavily used roadways. Limited stop service was first attempted with the M4 bus during rush hours in 1973, then expanded to other routes from there. The usual setup is that limited stop service runs the full route, while local services run only in the limited stop area, and the limited stop buses run local at the tail ends of the route not served by locals (similar to the operation of some subway services and the Staten Island Railway). There are also full-route limited-stop buses, with local variants that make limited stops along the entire route; limited-only buses with no local variants under the same route number; and limited-zone buses, with a semi-limited section (with smaller distances between stops than on regular limited routes) near the route's tail ends, and a non-stop section in the middle. Most Limited-Stop buses flash "LIMITED" or "LIMITED STOPS" on the destination sign. Occasionally, a paper orange and purple "Limited" sign will also be placed at the bottom of the windshield by the bus operator. Dark navy blue "LOCAL" and red "Express" signs also exist. The following MTA Regional Bus routes run limited stop service (for non-Staten Island routes, where there is a route numbering system, bold indicates no corresponding local service on the limited-stop route, and ''italic'' indicates no corresponding daytime local service on the limited-stop route):


Select Bus Service

Select Bus Service (SBS), the brand name for MTA
bus rapid transit Bus rapid transit (BRT), also called a busway or transitway, is a bus-based public transport system designed to have much more capacity, reliability and other quality features than a conventional bus system. Typically, a BRT system includes ...
service, is a variant of Limited-Stop bus service that requires fare payment to be made ''before'' boarding the bus, at fare payment machines in shelters at designated "stations" (such a shelter is shown to the right). Receipts given for payment of fare are " proof-of-payment" that must be shown to the MTA's fare inspectors upon request. In the event of the fare machine failing to issue a receipt, the bus operator must be notified of the problem. The implementation of this new service is paired with new lane markings and traffic signs that reserve a lane for buses only during the daytime. Buses used in this service are identifiable with "stations" equipped with ticket machines, and also have a "+selectbusservice" wrap identifying them as such buses. Locations of stops (and in some cases, the local bus stops) were shifted or eliminated where possible to prevent mixing of local bus customers. SBS is offered in conjunction with the NYC DOT and NYS DOT.


Express service

Express bus service is generally geared towards peak hour commuters from the outer boroughs and neighboring suburbs that lack rail or subway services to and from
Midtown Manhattan Midtown Manhattan is the central portion of the New York City borough of Manhattan and serves as the city's primary central business district. Midtown is home to some of the city's most prominent buildings, including the Empire State Buildin ...
or
Lower Manhattan Lower Manhattan (also known as Downtown Manhattan or Downtown New York) is the southernmost part of Manhattan, the central borough for business, culture, and government in New York City, which is the most populated city in the United States with ...
. Some routes also provide significant off-peak service from early morning to late evening, every day. Routes with daily off-peak service include the BxM1/2, BxM3, BxM4, BxM6, BxM7, BxM8, BxM9, BxM10, BxM11, QM2, QM4, QM5/6, SIM3c, SIM4c, SIM33c, X27 and X28; the SIM1c runs 24 hours a day. 45-foot MCI and Prevost over-the-road coaches are used for express service. Service originally began on November 3, 1965, on route R8X (later X8, now SIM5) traveling from the South Shore of Staten Island, up Hylan Blvd and Father Capodanno Blvd., into Downtown Brooklyn. In the 1980s, the R8X was renumbered and rerouted from Brooklyn to its current terminal in Lower Manhattan.


Access-A-Ride

In addition to a 100% accessible bus fleet, New York City Transit also provides paratransit services under the Americans with Disabilities Act (ADA) of 1990 under the Access-A-Ride brand, for customers who cannot use regular bus or subway service. It services all five boroughs of New York City at all times. The Access-A-Ride paratransit services are provided by various independent contractors, using vehicles owned by the MTA. Although all buses are wheelchair-accessible, these vehicles provide an accessible transport option for MTA riders. The program was created in 1991 after the passage of the
Americans with Disabilities Act of 1990 The Americans with Disabilities Act of 1990 or ADA () is a civil rights law that prohibits discrimination based on disability. It affords similar protections against discrimination to Americans with disabilities as the Civil Rights Act of 196 ...
.


Bus stops

Within a service area, bus stops are normally located every two to three city blocks apart; specific guidelines dictate that stops should be placed every . Buses marked Limited-Stop, Select Bus Service, and Express have fewer stops. Stops are located curbside, usually at street intersections, identified by blue signage and shelters. Buses stop either on concrete pads, or designated bus lanes (maroon-red if painted). Some bus stops, particularly along Select Bus Service routes, are designed as bus bulbs.http://web.mta.info/nyct/bus/howto_bus.htm "How to Ride the Bus" mta.info All bus stops are in effect at all times unless otherwise indicated by signage.


Signage

Bus stops in New York City are identified by two types of signs: * An older-style, simple rectangular metal sign, similar to other street signs in the city. * A newer, color-coded sign showing both route and destination. In addition, Queens buses that run along the border with Nassau County () or within Nassau County () will sometimes share former MTA Long Island Bus-style signage with Nassau Inter-County Express bus service, though many stops on the Q111, Q113, and Q114 routes in Nassau County are either unsigned, or simply signed as "No Stopping Bus Stop". These signs are also made of metal. The newer signs, used on all New York City Bus-branded routes, were in place by the mid-2000s, while old-style bus stop signs still exist on many MTA Bus-branded routes, showing only the route and not the destination. All bus stop signs within the city borders are maintained by New York City Department of Transportation. The newer signs are made of recyclable
ABS plastic Acrylonitrile butadiene styrene (ABS) (chemical formula (C8H8)''x''·(C4H6)''y''·(C3H3N)''z'' is a common thermoplastic polymer. Its glass transition temperature is approximately . ABS is amorphous and therefore has no true melting point. AB ...
that last up to ten years and are easier to maintain then the old metal signs, which last about three years on average. The green plastic pole stands from to high, versus the old metal signs. Both old and new-style stops carry a Guide-A-Ride box that is attached to the center of the pole, providing route maps, schedules and other information. Guide-A-Ride boxes were installed on all NYCT routes by the 1980s. Implementation on MTA Bus Company routes took place in the 2000s for express buses, and in 2012–2014 for local bus routes.


Older signs

The first metal signs in the city to feature a pictograph of a bus were installed by the Transit Authority in the 1960s. Metal signs in their current design, which are mainly used on MTA Bus-operated routes and at temporary construction-regulation bus stops, were first used in 1976, as part of a pilot program on Fifth and Sixth Avenues in
Midtown Manhattan Midtown Manhattan is the central portion of the New York City borough of Manhattan and serves as the city's primary central business district. Midtown is home to some of the city's most prominent buildings, including the Empire State Buildin ...
funded by the Urban Mass Transit Administration, and fully implemented in the 1980s. In its current iteration, the upper portion of the sign is red, reading "NO STANDING" with an arrow identifying the no standing zone. Below on a blue background is a white circle, with a blue pictograph of a bus and wheelchair from the International Symbol of Access. Routes are identified with color-coded labels (see below), but without destinations. Some signs for express-bus service are colored lime-green and read "EXPRESS" at the top. Due to MTA Bus Time coming out, most old-style stops received a timetable box indicating the bus route's map, expected time arrivals, and a code to use on the website or app.


Newer signs

The modern color-coded lollipop-shaped bus stop signs, which are used at all bus stops on New York City Bus-operated routes as well as at bus stops shared with MTA Bus routes and other companies, were first installed in November 1996 in
Jamaica, Queens Jamaica is a neighborhood in the New York City borough of Queens. It is mainly composed of a large commercial and retail area, though part of the neighborhood is also residential. Jamaica is bordered by Hollis to the east; St. Albans, Spring ...
."Color-Coded Bus Stop Signs Replacing Old, Cryptic Ones"
New York Times November 20, 1996
They were designed by W.S. Sign Design Corporation. The signs were created following two federal grants given to the MTA and DOT in 1994 totaling $1.5 million, in response to complaints from bus riders that the previous metal signs lacked basic information about bus routes and schedules, and that some signs were often missing entirely. They were based on signs used in
London London is the capital and List of urban areas in the United Kingdom, largest city of England and the United Kingdom, with a population of just under 9 million. It stands on the River Thames in south-east England at the head of a estuary dow ...
and
Paris Paris () is the capital and most populous city of France, with an estimated population of 2,165,423 residents in 2019 in an area of more than 105 km² (41 sq mi), making it the 30th most densely populated city in the world in 2020. ...
that had existed since at least the 1950s. The initial program called for the installation of 3,000 signs, of which 2,600 would be in Manhattan, and the remainder in the other boroughs. Initially, prototype signs were installed at selected locations, and then 400 signs started to be installed in December 1996, before being completed in April 1997, with the remaining signs installed by the end of 1997. The signs in Manhattan were installed using the $1 million USDOT grant, while the $500,000 from the Congestion Mitigation Air Quality grant was used for signs in the outer boroughs. The signs were placed at high-ridership bus stops that could not have bus shelters and locations where their durability could be properly tested. If the test was successful, it was expected that a full citywide installation would take six years. The signs are in violation of the New York State ''Vehicle and Traffic Law'', Section 1680. The law requires all "traffic control devices" to comply with the U.S. ''Manual of Uniform Traffic Control Devices'' (MUTCD) as modified by the NYS '' Supplement,'' and mandates that parking signs must be rectangular rather than circular. The new bus stop sign features a large circle on top and rectangular color-coded bus route information on the bottom. The bus stop circle also has a pictograph of a bus and ADA wheelchair, in white on a blue background. Hanging off the pole below are rectangular bus route signs, color-coded by type of service. Each has a route number and final destination, usually the neighborhood in which it terminates, though a street or landmark is listed for some routes. Westbound Bx12 local signs, for example, read " Sedgwick Avenue" instead of the neighborhood University Heights. At the bottom of this area is a white rectangle with black text announcing the name of the stop, usually the names of the streets at the intersection. On bus stops that operate at all times of day, an arrow and red text on the bottom of the upper circle indicates the no-standing zone for cars. On stops that only operate part-time, the top route number box will read "NO STANDING", with the top destination box listing the days and/or times of day this is in effect. Some bus routes that run underneath elevated subway lines (such as the
Bx9 The Metropolitan Transportation Authority (MTA) operates a number of bus routes in the Bronx, New York, United States. Many of them are the direct descendants of streetcar lines (see list of streetcar lines in the Bronx). All local buses are ...
underneath the
Broadway elevated The BMT Jamaica Line, also known as the Broadway - Brooklyn Line is an elevated rapid transit line of the B Division of the New York City Subway, in Brooklyn and Queens, New York City, United States. It runs from the Williamsburg Bridge s ...
in the Bronx) use metal bus stop signs with a printed image depicting a modern bus sign, affixed to the pillars of the El.


Electronic countdown clocks

Some bus stops, produced by Data Display and STV Incorporated, feature electronic countdown clocks. In addition to the route and destination, an LED readout in between displays how many stops away or minutes away the next bus is using the MTA's " Bus Time" system. The first two signs of this kind, in Stapleton and New Dorp on Staten Island, were installed in 2013. The Stapleton stop is solar-powered. A third stop was installed near
City Hall In local government, a city hall, town hall, civic centre (in the UK or Australia), guildhall, or a municipal building (in the Philippines), is the chief administrative building of a city, town, or other municipality. It usually houses ...
in Manhattan in 2015. An additional 18 stops in Staten Island and Brooklyn were approved for installation in late 2014, 10 for Queens in 2015, and 100 in Staten Island in 2016, as part of the NYCDOT's plan to install around 350 across the city. In 2018, as part of its Bus Action Plan, the MTA announced that more signs would receive electronic countdown clocks. Several stops along Select Bus Service routes, such as the B44, B46, M34/M34A, M60, M79, M86, and Q44 employ different countdown clocks that are separate from bus stop signage. These clocks are part of wayfinding information kiosks installed in conjunction with the city's WalkNYC project beginning in 2013. As of 2016, a total of 32 bus stops had one of the two countdown clocks installed. The current countdown clocks are successors to a pilot program on the M15 in 2007, and another on the M34 and M16 buses between 2009 and 2012.


Sign colors

The signage for routes at bus stops may be given different colors depending on the types of services available at each stop.


Shelters

The current bus shelters found at many bus stops were designed by Spain-based advertising company Cemusa, as part of a citywide " street furniture" project that also included newsstands, bike shelters, and public toilets. Cemusa was awarded a 20-year contract for 3,300 bus shelters in May 2006, after the project had been receiving design bids going back to the 1990s. As opposed to the city paying Cemusa to install the shelters, the company paid for exclusive rights to advertise on the shelters; in return, the company would share a portion of the ad revenue generated. They replaced the simple old-style shelters, consisting of black-painted metal with glass. The first 24 shelters were installed by December 2006 in Queens. Designed by British architect
Nicholas Grimshaw Sir Nicholas Grimshaw, CBE, PPRA (born 9 October 1939) is a prominent English architect, particularly noted for several modernist buildings, including London's Waterloo International railway station and the Eden Project in Cornwall. He was ...
and his firm Grimshaw Architects, the shelters are constructed of stainless steel, with glass on three sides including the roof and rear. The fourth side consists of an advertising panel. On the non-advertising panel is an insert listing the streets of the intersection where the stop is located on the outer side, and route maps and information also featured on the Guide-A-Ride on its inner face. The shelters come in five sizes (Regular: ; Narrow: ; Short: ; Little: ; and Double: ). All the modern shelters feature benches (many of the old ones did not), and were praised for environmentally friendly construction during their introduction. Several of these shelters, primarily in Manhattan, have since been equipped with LED displays,
LCD A liquid-crystal display (LCD) is a flat-panel display or other electronically modulated optical device that uses the light-modulating properties of liquid crystals combined with polarizers. Liquid crystals do not emit light directly but in ...
video advertisement panels, and ad panels with NFC communication technology. Following the acquisition of Cemusa by French advertising firm JCDecaux in 2015, bus shelters are now maintained by JCDecaux.


Late-night Request-A-Stop

Between 10:00 p.m. and 5:00 a.m., "Request-a-Stop" service is available as dictated by NYCDOT traffic regulations. If requested by a passenger, the bus operator may discharge passengers at a location along the route that is not a bus stop, as long as it is considered safe. If the location is not "safe" (i.e. it will interfere with traffic flow), the bus operator will discharge passengers at the nearest safe location. Request-A-Stop is not available on Select Bus Service, Express routes, Limited-Stop routes, or overnight bus shuttles. Request-A-Stop was inaugurated on December 5, 1993 in Staten Island, and expanded to other boroughs in 1994.https://web.archive.org/web/19980127010654/http://www.mta.nyc.ny.us/nyct/Bus/busfacts.htm Department of Buses history NYC Transit


Fleet

The fleet consists of over 5,700 buses of various types and models for fixed-route service, making MTA RBO's fleet the largest public bus fleet in the United States. The MTA also has over 2,000 vans and cabs for ADA paratransit service, providing service in New York City, southwestern Nassau County, and the city of Yonkers. All vehicles (except for paratransit cabs) are fully accessible to persons with disabilities. Fixed-route buses are dispatched from 28 garages (20 New York City Bus and 8 MTA Bus) and one annex in New York City. Several fleet improvements have been introduced over the system's history. The first large order of air conditioned buses began service in 1966. " Kneeling buses" were introduced in 1976, and wheelchair lifts began appearing in 1980. Also in the 1980s, stop-request cords ("bell cords") were replaced by yellow tape strips. However, buses ordered after 2008 feature cords rather than tape strips due to the latter's higher maintenance cost.
Articulated bus An articulated bus, also referred to as a banana bus, bendy bus, tandem bus, vestibule bus, wiggle wagon, stretch bus, or an accordion bus, (either a motor bus or trolleybus) is an articulated vehicle used in public transportation. It is ...
es were introduced in 1996, and have since become prominent in the Bronx and Manhattan. Low-floor buses, designed to speed boarding and alighting and improve riding conditions for elderly and disabled passengers, were first tested in 1997 and have made up most of the new non-express buses ordered since the early 2000s. Most post-2000 orders also feature stop-request buttons located on grab bars. Beginning in 2016, new orders along with buses built after 2011 will be built/retrofitted with
Wi-Fi Wi-Fi () is a family of wireless network protocols, based on the IEEE 802.11 family of standards, which are commonly used for local area networking of devices and Internet access, allowing nearby digital devices to exchange data by radio w ...
connectivity and USB charging ports. Starting in 2016, efforts to bring an audio/visual system to the current and future fleet went underway to improve customer service and ADA accessibility thru use of next stop announcements & PSAs. Though the former Long Island Bus Division (now
NICE Bus The Nassau Inter-County Express (NICE) is the local bus system serving Nassau County, New York. It also serves parts of western Suffolk County, New York as well as eastern portions of the New York City borough of Queens. It was formerly opera ...
) had already deployed such a system throughout its fleet since the early-2000s, the MTA had only trialed similar systems alongside GPS tracking between 2007 to 2012 on select routes in the New York City Bus system. Current plans include the installation of digital information screens installed throughout the interior of the bus which will provide real-time information such as time, weather, advertisements, & service advisories. The screens are supplied by contract from 3 different vendors and are installed on new bus deliveries starting in 2017 while buses built after 2008 are currently receiving retrofits. A new livery was also introduced, replacing the blue stripe livery on a white base that had been in use in one variation or another since the late 1970s. The first of these buses entered service in mid-May 2016 on the Q10 route. Buses operating on clean or alternative fuels also make up a significant portion of the fleet, particularly since the establishment of the MTA's "Clean Fuel Bus" program in June 2000. Buses running
compressed natural gas Compressed natural gas (CNG) is a fuel gas mainly composed of methane (CH4), compressed to less than 1% of the volume it occupies at standard atmospheric pressure. It is stored and distributed in hard containers at a pressure of , usually in ...
(CNG) were first tested in the early 1990s, and mass-ordered beginning in 1999. Hybrid-electric buses, operating with a combination of diesel and
electric power Electric power is the rate at which electrical energy is transferred by an electric circuit. The SI unit of power is the watt, one joule per second. Standard prefixes apply to watts as with other SI units: thousands, millions and billions ...
, were introduced in September 1998, and mass-ordered beginning in 2004. Within the current fleet are over 1,600 diesel-electric buses and over 700 buses powered by compressed natural gas, which make up over half of the total fleet. This is the largest fleet of either kind in the United States.


Fares

Dollar bills and half-dollar coins are not accepted on fixed-route buses or Select Bus Service payment stations, nor are they accepted on buses of the Bee-Line Bus System (Bee-Line) in
Westchester County Westchester County is located in the U.S. state of New York. It is the seventh most populous county in the State of New York and the most populous north of New York City. According to the 2020 United States Census, the county had a population ...
or the Nassau Inter-County Express (NICE) in Nassau County. All fares are in US dollars, and the following fare policy applies to all New York City Transit, MTA Bus, NICE, and Bee-Line (except for the BxM4C) buses. Up to three children who are 5 years old or younger get to ride free provided that they are accompanied by a fare-paying rider.


Fare collection

In November 1993, a fare system called the
MetroCard The MetroCard is a magnetic stripe card used for fare payment on transportation in New York City, transportation in the New York City area. It is the primary payment method for the New York City Subway (including the Staten Island Railway), New ...
was introduced, which allows riders to use cards that store the value equal to the amount paid to a subway station booth clerk or vending machine. The MetroCard was enhanced in 1997 to allow passengers to make free transfers between subways and buses within two hours; several MetroCard-only transfers between subway stations were added in 2001. With the addition of unlimited-ride MetroCards in 1998, the New York City Transit system was the last major transit system in the United States with the exception of BART in
San Francisco San Francisco (; Spanish language, Spanish for "Francis of Assisi, Saint Francis"), officially the City and County of San Francisco, is the commercial, financial, and cultural center of Northern California. The city proper is the List of Ca ...
to introduce passes for unlimited bus and rapid transit travel. Unlimited-ride MetroCards are available for 7-day and 30-day periods. One-day "Fun Pass" and 14-day cards were also introduced, but have since been discontinued. In April 2016, MTA solicited proposals for a contactless "New Fare Payment System" to replace the MetroCard by 2022. On October 23, 2017, it was announced that the MetroCard would be phased out and replaced by OMNY, a contactless fare payment system also by Cubic, with fare payment being made using Apple Pay,
Google Pay Google Pay may refer to: * Google Pay (mobile app), a mobile payments app introduced in 2020 * Google Pay (2018–2022), a digital wallet app introduced in 2018, now Google Wallet * Google Pay (payment method), a digital payments service introduced ...
, debit/credit cards with near-field communication technology, or
radio-frequency identification Radio-frequency identification (RFID) uses electromagnetic fields to automatically identify and track tags attached to objects. An RFID system consists of a tiny radio transponder, a radio receiver and transmitter. When triggered by an electrom ...
cards. The announcement calls for the expansion of this system to a general-use electronic fare payment system at 500 subway turnstiles and 600 buses by late 2018, with all buses and subway stations using electronic fare collection by 2020. However, support of the MetroCard is slated to remain until 2023.


Quality of service


Frequency

, three-quarters of bus routes provide high-frequency service in at least one direction during rush hours, with buses arriving at least every ten minutes. Of these routes, 54% provide high-frequency service in both directions, while 21% provide service only in the peak direction (toward transit hubs during the morning, and away from these hubs during the evening). One quarter of routes run with headways of more than 10 minutes during rush hours. Of the five boroughs, the Bronx has the greatest proportion of bus routes with high frequencies in both directions, with 65% of routes running such frequencies . Manhattan has the highest ratio of routes with high frequencies in at least one direction, at 85%. On the other hand, more than 60% of routes on Staten Island, the city's least populous borough, ran with low rush-hour frequencies, marking the highest such ratio in the city. In roughly 28% of the city's neighborhoods, less than half of routes operate at high frequencies in both directions. Neighborhoods outside of each borough's central business districts, as well as off-peak service, are more likely to be subject to low-frequency bus service, despite significant off-peak demand in areas like Forest Hills, Queens, and Sunset Park, Brooklyn. MTA Bus and New York City Bus also have the U.S.'s highest rates of deadhead runs, or "not-in-service" runs without passengers, with a respective 19% and 14% of trips being deadheads. Buses running off-schedule are also common in the MTA Regional Bus system, with almost one in four buses running either too early or too late to maintain a constant spacing between buses. This is prevalent even on Select Bus Service bus rapid transit routes, where 20% of bus trips do not adhere to their schedules. Some routes suffer from bus bunching. Routes affected by bus bunching may not have any buses in a certain direction for prolonged periods of time, and then several buses will show up within a short time period. In 2017, nearly twelve percent of routes were considered to be bunched on a regular basis, compared to 9.4% in 2015. This phenomenon most affects bus routes within Brooklyn Community Board 5 in East Brooklyn, where 15% of buses are subject to bunching.


Speed

, MTA buses on local buses run at average speeds of , the slowest of any major bus system nationwide. MTA Select Bus Service routes had marginally faster speeds, averaging . The average speed varies between boroughs, with Manhattan having the lowest average local-bus speed () and Staten Island having the highest (). In 2017, sixteen of the seventeen bus routes with average speeds of less than were located in Manhattan. Conversely, eight of the eleven routes with average speeds of more than were located on Staten Island. On average, buses generally spend a little more than half of the trip (54%) in motion, while 22% of the trip is spent at bus stops and 21% is spent idling at red lights. The
Straphangers Campaign The Straphangers Campaign is a New York City-based transit interest group that advocates on behalf of riders of public transport. The organization is part of the NYPIRG (New York Public Interest Research Group). The Straphangers Campaign's main ...
, another riders' advocacy group, gives out "Pokey Awards" to the slowest bus routes of each year. The slowest bus routes are typically crosstown bus routes in Manhattan, with 14 of the slowest bus routes in 2017 being crosstown bus routes. In 2017, the slowest bus route was the M42 crosstown bus on 42nd Street, which had an average speed of , approximately a walking pace. This was followed by the M31/ M57, M50, and M66 crosstown buses on 57th, 49th/50th, and 65th/66th Streets respectively, all of which averaged less than . Other "winners" of the Pokey Award include the M79 on 79th Street and the M23 on 23rd Street, both of which have now been converted to Select Bus Service routes. However, Select Bus Service routes only serve 12% of all bus riders , and the average bus route is 10% percent slower than it was in the mid-1990s. A 2015 study found that 35 MTA routes with significant ridership figures had average speeds of less than , and that the M66 crosstown bus had an average speed of . Slow bus rides were not limited to Manhattan routes; the Bx2 bus in the Bronx and the B35 bus in Brooklyn both ran at speeds of less than . In 2018, the riders' advocacy group Bus Turnaround Campaign rated each bus route based on speed and reliability, and gave 75% of city bus routes a "D" or "F" grade. As a result, in early January 2019, former mayor Bill de Blasio promised to raise bus speeds by 25% by the next year. As a result of these slow average speeds, MTA Regional Bus Operations has the highest per-mile operating cost of all city bus systems in the U.S., with a per-mile cost of $30.40. If the operating costs were closer to the U.S. average, MTA buses would have the highest farebox recovery ratio among U.S. cities' bus systems.


Length and winding routes

Many local New York City Bus and MTA Bus routes take long and winding routes that, in the most extreme cases, take more than two hours to traverse from end to end. Some of the longest routes are in Staten Island, where the average bus line is long. The longest local bus route in the city, the S78, is long and spans the entire length of Staten Island. Brooklyn also has several long bus routes, and the borough hosts three of the city's ten longest routes. Some local routes divert into neighborhoods and detour down driveways rather than taking a more direct path. These routes then merge onto heavily-congested main corridors. A 2017 report indicated that nearly half of bus routes had at least 10 turns along their routes. The most winding route was the Bx8 bus in the Bronx, with 29 turns. Starting in 2015, the MTA investigated express bus routes on Staten Island, which were circuitous, duplicative, and infrequent. The MTA proposed replacing all of the existing express bus routes with simpler and shorter variants, a proposal supported by 76% of Staten Island residents who had learned about the study. After hosting several meetings with Staten Island residents, the MTA announced that express bus service to Staten Island was expected to be completely reorganized in August 2018. As part of the redesign, all of the existing bus routes were discontinued and replaced with 21 new routes with a "SIM" prefix. This was followed by the redesign of Bronx local and express routes, which took effect on June 26, 2022. The redesigns of the Brooklyn and Queens bus networks, initially scheduled for early 2021, were delayed due to the COVID-19 pandemic in New York City.


Ridership

, weekday bus ridership in 2017 averaged 1.9 million, while total weekend ridership averaged 2.1 million. Express buses had an average weekday ridership of 40,200, while paratransit was used by a mean of 27,900 people each weekday. Bus ridership has steadily declined through the 2000s and 2010s. From 2008 to 2017, bus ridership declined by more than 100 million. Average weekday bus ridership fell 5.7%, and average weekend bus ridership fell 4%, from 2016 to 2017. The greatest ridership decreases were in Manhattan, where bus ridership declined more than 15% from 2011 to 2016. Ridership decreased less dramatically in Brooklyn and parts of Queens and Staten Island, while ridership increased slightly within the Bronx, southwest Brooklyn, central Queens, and most of Staten Island. Bus lines that ran parallel to subway routes also saw ridership declines. As of 2017, there were thirteen bus routes with at least 20 stops within of a subway station; all saw ridership declines, with each route averaging a 20% loss.


Service improvements


Bus lanes

To speed up bus service, the city started installing bus lanes in Downtown Brooklyn and St. George, Staten Island, in 1963. Another bus lane was soon installed along Hillside Avenue in Queens. In 1969, part of 42nd Street in
Midtown Manhattan Midtown Manhattan is the central portion of the New York City borough of Manhattan and serves as the city's primary central business district. Midtown is home to some of the city's most prominent buildings, including the Empire State Buildin ...
also received a bus lane. Additional bus lanes were added in the 1970s and 1980s. Bus lanes now exist on major corridors in all five boroughs, and are especially prevalent on high-volume and Select Bus Service corridors. There are also bus lanes along several highways that lead to Manhattan. The city's bus lane network is about long , representing nearly two percent of the city's of streets. The bus lane rules are enforced by traffic cameras on gantries above the lanes; photos are taken of vehicles who violate the rules, and these motorists are then fined. Bus lanes have generally increased average bus speeds and reduced travel times where they are installed. However, double-parked vehicles and other obstructions often force buses to merge out of these lanes.


Bus priority signals

, traffic signal preemption is used on five bus corridors in New York City. Traffic signals with bus preemption allow traffic lights to display a green signal for a longer-than-normal period of time when a bus approaches the intersection. The first corridor to receive traffic signal priority was the Victory Boulevard corridor on Staten Island in 2006, which used
infrared Infrared (IR), sometimes called infrared light, is electromagnetic radiation (EMR) with wavelengths longer than those of visible light. It is therefore invisible to the human eye. IR is generally understood to encompass wavelengths from aroun ...
detection technology to allow traffic signals to communicate with transponders on buses. Although the system itself was successful, the buses with transponders were reassigned to bus routes in Brooklyn and Queens, rendering the devices useless. Moreover, MTA administrators did not see any cost savings from the program, and employees generally lacked the motivation to maintain the system. In 2008, the Victory Boulevard installation was followed by the Fordham Road and Pelham Parkway corridor (Bx12 bus) in the Bronx, which used GPS transponders aboard buses. Due to both systems' high cost, they were eventually removed from both corridors. In 2011, Mayor
Michael Bloomberg Michael Rubens Bloomberg (born February 14, 1942) is an American businessman, politician, philanthropist, and author. He is the majority owner, co-founder and CEO of Bloomberg L.P. He was Mayor of New York City from 2002 to 2013, and was a c ...
proposed that traffic signal priority be installed along 11 bus routes within the following two years. The MTA started testing signal priority along the M15 in Lower Manhattan in 2012. From 2014 to 2016, five Select Bus Service routes received GPS-based traffic signal priority at 260 intersections. They were the M15 in Manhattan; the B44 along Nostrand Avenue in Brooklyn; the S79 along Hylan Boulevard on Staten Island; the Bx41 along Webster Avenue in the Bronx; and the B46 along Utica Avenue in Brooklyn. The New York City government subsequently studied four of these routes, and found that all of the routes saw increases in average bus speeds along the portions that had bus priority signals. Speeds on these routes increased by an average of 18%. Eleven more corridors were set to receive traffic signal priority by July 2017. The number of equipped intersections rose to 500 by March 2018, and was set to increase further to 1,000 intersections by 2020. However, as of that date, traffic signal priority was still in the testing stages, and preemptive traffic signals in New York City were used in much lower proportions than in other major cities. An expansion of traffic signal priority is planned as part of the Bus Action Plan. In January 2019, de Blasio said that the traffic signal priority program would be expanded to 1,200 intersections. , traffic signal priority was active at 1,700 intersections, and transponders had been installed in 2,700 vehicles that operated on seven routes.


Bus Action Plan

In April 2018, in response to a citywide transit crisis and complaints about the general quality of MTA bus service, the MTA published a Bus Action Plan detailing 28 suggestions to improve the bus system. Within twelve months, targeted corridor improvements were to be implemented, some bus stops would be removed to speed up service, and off-peak bus service would be expanded on strategic routes. As part of the plan, there will be a system-wide redesign of the bus network by 2021 to improve connectivity and provide more direct service. Expanding bus priority is also part of the plan. Traffic Signal Priority would be implemented on additional routes, and new bus lanes and queue jump lanes would be instituted. In addition, the MTA would study ways to implement exclusive bus lanes and busways on priority corridors. To ensure that bus lanes are not blocked, dedicated transit-priority traffic teams would be put into place with the NYPD in 2019. Tap readers would be installed by the end of 2020, and all-door boarding would be installed with the introduction of a new contactless payment system that is planned to replace the
MetroCard The MetroCard is a magnetic stripe card used for fare payment on transportation in New York City, transportation in the New York City area. It is the primary payment method for the New York City Subway (including the Staten Island Railway), New ...
. There would be regular fare enforcement on bus routes to reduce fare evasion. The plan also contained some improvements to bus riders' experience. All buses delivered after April 2018, as well as 1,000 existing buses, would also receive digital information screens with automated announcements. In addition, by the end of 2018, new bus maps would be designed to make it easier to comprehend the bus network and to provide location-specific maps for neighborhoods in each neighborhood. Although the MTA had already started installing bus stop signs with real-time information, the Action Plan called for more bus shelters to be equipped with these signs. Starting in 2019, the MTA's mobile app would provide real-time seat availability information on selected bus routes. To reduce greenhouse gas emissions and improve air quality, the agency announced its transition to a zero-emissions
electric bus An electric bus is a bus that is propelled using electric motors as opposed to an internal combustion engine. Electric buses can store the needed electricity on-board, or be fed continuously from an external source. The majority of buses s ...
fleet. The MTA would also test out a
double-decker bus A double-decker bus or double-deck bus is a bus that has two storeys or decks. They are used for mass transport in the United Kingdom, the United States, New Zealand, Europe, Asia and also in cities such as Sydney; the best-known example is the ...
on the redesigned Staten Island bus routes in 2018. Safety features and customer amenities were installed on new and existing buses as part of the Bus Action Plan. By January 2019, audible "pedestrian turn warning" announcement systems were installed on 617 buses, while cameras were installed on the inside of 3,469 buses and on the outside of 319 buses. Relocated or smaller pillars were installed on most new buses to increase visibility for drivers. Amenities such as USB charging ports, Wi-Fi, and digital information screens were installed on thousands of existing buses, as well as in all new buses. Traffic signal priority systems and automatic passenger counters were both installed in over a thousand buses. In addition, the MTA was planning to buy 248 compressed natural gas buses, 285 diesel-electric hybrid buses, and 60 electric buses in order to reduce energy emissions from the new bus fleet. Ten hybrid and ten electric buses had been tested in 2018. , there were interior and exterior cameras on 4,200 buses, as well as rearview cameras on 120 buses. In addition, 1,300 buses had pedestrian turn warnings and 1,800 buses had high-visibility windows. Digital information screens were installed on 2,800 buses, and automatic passenger cameras with information about passenger loads were installed in 2,500 buses. Additionally, starting in 2021, newer buses were equipped with wider rear doors and wheelchair ramps.


See also

* Transportation in New York City


Notes


References


External links

*
Metropolitan Transportation Authority
{{Authority control Metropolitan Transportation Authority Surface transportation in Greater New York Transit authorities with natural gas buses Government agencies established in 2008