FIRST is a mnemonic acronym for business communications.
F - Frequent
I - Interactive
R - Responsive
S - Structured
T - Timely
This mnemonic first appeared in the
International Business Machines Corporation (IBM) is an American multinational technology company headquartered in Armonk, New York, with operations in over 170 countries. The company began in 1911, founded in Endicott, New York, as the C ...
OS/2 magazine article by Oleg Vishnepolsky in the November 1989 issue.
[IBM OS/2 Magazine, November 1989, "TCP/IP for OS/2", Oleg Vishnepolsky]
Promotion and marketing communications