Arriva North East operates both local and regional bus services in
County Durham
County Durham ( ), officially simply Durham,UK General Acts 1997 c. 23Lieutenancies Act 1997 Schedule 1(3). From legislation.gov.uk, retrieved 6 April 2022. is a ceremonial county in North East England.North East Assembly â€About North East E ...
,
Cumbria
Cumbria ( ) is a ceremonial and non-metropolitan county in North West England, bordering Scotland. The county and Cumbria County Council, its local government, came into existence in 1974 after the passage of the Local Government Act 1972. Cumb ...
,
Northumberland
Northumberland () is a county in Northern England, one of two counties in England which border with Scotland. Notable landmarks in the county include Alnwick Castle, Bamburgh Castle, Hadrian's Wall and Hexham Abbey.
It is bordered by land on ...
,
North Yorkshire
North Yorkshire is the largest ceremonial counties of England, ceremonial county (lieutenancy area) in England, covering an area of . Around 40% of the county is covered by National parks of the United Kingdom, national parks, including most of ...
and
Tyne and Wear
Tyne and Wear () is a metropolitan county in North East England, situated around the mouths of the rivers Tyne and Wear. It was created in 1974, by the Local Government Act 1972, along with five metropolitan boroughs of Gateshead, Newcastl ...
, England. It is a subsidiary of
Arriva UK Bus
Arriva UK Bus is a major bus operator in the United Kingdom based in Sunderland, England. It is a subsidiary of Arriva which runs transport services across Europe, which has been a subsidiary of Deutsche Bahn since 2010.
Arriva UK Bus operates ...
, which operates bus and coach services across the
United Kingdom
The United Kingdom of Great Britain and Northern Ireland, commonly known as the United Kingdom (UK) or Britain, is a country in Europe, off the north-western coast of the continental mainland. It comprises England, Scotland, Wales and North ...
United Automobile Services
United Automobile Services was a bus company, which operated local and regional bus services in County Durham, Cumbria, Northumberland, North Yorkshire and Tyne and Wear, England. It provided bus services across a wide geographical area, stret ...
was split in two. Operations north of the
River Tyne
The River Tyne is a river in North East England. Its length (excluding tributaries) is . It is formed by the North Tyne and the South Tyne, which converge at Warden Rock near Hexham in Northumberland at a place dubbed 'The Meeting of the Wate ...
were sold in a management buyout to Proudmutual, with the company becoming Northumbria Motor Services. In 1994, it was then sold to
British Bus
British Bus was a bus group in the United Kingdom. It was sold to the Cowie Group in August 1996.
History
British Bus was founded in November 1992 when the Drawlane Transport Group split its bus interests from its National Express in the lead ...
.
Operations in
County Durham
County Durham ( ), officially simply Durham,UK General Acts 1997 c. 23Lieutenancies Act 1997 Schedule 1(3). From legislation.gov.uk, retrieved 6 April 2022. is a ceremonial county in North East England.North East Assembly â€About North East E ...
and
North Yorkshire
North Yorkshire is the largest ceremonial counties of England, ceremonial county (lieutenancy area) in England, covering an area of . Around 40% of the county is covered by National parks of the United Kingdom, national parks, including most of ...
were sold to Caldaire Holdings in a management buyout. In September 1992, the company was subsequently sold to Westcourt Bus Group, followed by
National Express
National Express Group is a British multinational public transport company headquartered in Birmingham, England. It operates bus, coach, train and tram services in the United Kingdom, Ireland (National Express operates Eurolines in conjunction ...
.
In 1995, West Auckland-based Eden Bus Company was purchased by North East Bus. The depot was subsequently closed, with operations being moved to
Bishop Auckland
Bishop Auckland () is a market town and civil parish at the confluence of the River Wear and the River Gaunless in County Durham, northern England. It is northwest of Darlington and southwest of Durham.
Much of the town's early history surro ...
depot. The name was later purchased by Graeme Scarlett, who now operates a small fleet in and around Bishop Auckland, with vehicles branded in a red and ivory livery.
Following the
Cowie Group
Arriva plc is a British multinational public transport company headquartered in Sunderland, England. Operations in the region were subsequently integrated, with common fleet numbering and management.
In March 2006,
Go North East
Go North East operates both local and regional bus services in County Durham, Cumbria, Northumberland, North Yorkshire and Tyne and Wear, England. It was previously known as the Northern General Transport Company and Go-Ahead Northern. The comp ...
announced the withdrawal of services in
Bishop Auckland
Bishop Auckland () is a market town and civil parish at the confluence of the River Wear and the River Gaunless in County Durham, northern England. It is northwest of Darlington and southwest of Durham.
Much of the town's early history surro ...
, with remaining services transferred to their
Chester-le-Street
Chester-le-Street (), also known as Chester, is a market town and civil parish in County Durham, England, around north of Durham and also close to Sunderland and Newcastle upon Tyne. It is located on the River Wear, which runs out to sea at ...
depot. Operations, which had previously been taken over from OK Travel by Go-Ahead Northern in March 1995, were transferred to Arriva. The former depot has since been demolished. In the same month,
Richmond
Richmond most often refers to:
* Richmond, Virginia, the capital of Virginia, United States
* Richmond, London, a part of London
* Richmond, North Yorkshire, a town in England
* Richmond, British Columbia, a city in Canada
* Richmond, California, ...
depot was closed, with staff and operations transferred to Darlington. Most
North Yorkshire County Council
North Yorkshire County Council (NYCC) is the county council governing the non-metropolitan county of North Yorkshire; an area composing most of North Yorkshire in England. The council currently consists of 90 councillors. The council is current ...
-supported services, along with some of the depot's former staff, were taken on by
Dales & District
Dales & District operates both local and regional bus services in County Durham and North Yorkshire, England. It is a subsidiary of Procters Coaches.
History
The company was founded in 1998, with the original network centring around the marke ...
.
In May 2007, it was announced that the company would take over
Stagecoach
A stagecoach is a four-wheeled public transport coach used to carry paying passengers and light packages on journeys long enough to need a change of horses. It is strongly sprung and generally drawn by four horses although some versions are draw ...
's operations in Darlington, pending approval by the
Office of Fair Trading
The Office of Fair Trading (OFT) was a non-ministerial government department of the United Kingdom, established by the Fair Trading Act 1973, which enforced both consumer protection and competition law, acting as the United Kingdom's economic ...
. Following the takeover, services, as well as 28 vehicles and 78 drivers (with no changes to pay or conditions) were transferred, with vehicles subsequently repainted. In March 2008, operations moved to a new depot at Faverdale Industrial Estate, Darlington.
The Loftus depot was closed in January 2009, after over 80 years of continuous operation, with the subsequent loss of 20 jobs. Operations, along with in the region of 60 staff, were transferred between
Redcar
Redcar is a seaside town on the Yorkshire Coast in the Redcar and Cleveland unitary authority in the county of North Yorkshire, England. It is located east of Middlesbrough.
The Teesside built-up area's Redcar subdivision had a population of ...
Whitby
Whitby is a seaside town, port and civil parish in the Scarborough borough of North Yorkshire, England. Situated on the east coast of Yorkshire at the mouth of the River Esk, Whitby has a maritime, mineral and tourist heritage. Its East Clif ...
depots.
In March 2010, Go North East's
Ashington
Ashington is a town and civil parish in Northumberland, England, with a population of 27,864 at the 2011 Census. It was once a centre of the coal mining industry. The town is north of Newcastle upon Tyne, west of the A189 and bordered to the ...
depot was exchanged with Arriva's Hexham depot.
In December 2012,
Durham Durham most commonly refers to:
*Durham, England, a cathedral city and the county town of County Durham
*County Durham, an English county
* Durham County, North Carolina, a county in North Carolina, United States
*Durham, North Carolina, a city in N ...
's Waddington Street depot was closed, following the completion of the new Belmont depot, (despite being only one minute away from Durham Bus Station). By July 2013, the former depot had been demolished, with the site being redeveloped for residential use.
In March 2013, a fleet of 11 gas-powered MAN Ecocity were introduced on services 2, 11 and 12 in Darlington – an investment totalling £2.2 million.
In March 2014, the buses and employees of the Ashington depot on Lintonville Terrace transferred to a new site on Lintonville Parkway, a short distance from the original depot. The new depot was opened by Ashington's longest serving driver and engineer. Staff rest facilities and operational staff remained at the former depot until November 2014, before being moved into temporary facilities nearby. In August 2015, the Lintonville Terrace depot was demolished.
In October 2022 Jesmond depot was closed after many years of services to cut costs most buses transferred elsewhere within Arriva some went to Blyth, some when to the new facility at Walkergate depot which is ran by Stagecoach In Newcastle.
Fleet and operations
Depots
As of November 2022, the company operate from nine depots across the region:
Alnwick
Alnwick ( ) is a market town in Northumberland, England, of which it is the traditional county town. The population at the 2011 Census was 8,116.
The town is on the south bank of the River Aln, south of Berwick-upon-Tweed and the Scottish bor ...
,
Ashington
Ashington is a town and civil parish in Northumberland, England, with a population of 27,864 at the 2011 Census. It was once a centre of the coal mining industry. The town is north of Newcastle upon Tyne, west of the A189 and bordered to the ...
Darlington
Darlington is a market town in the Borough of Darlington, County Durham, England. The River Skerne flows through the town; it is a tributary of the River Tees. The Tees itself flows south of the town.
In the 19th century, Darlington underwen ...
(Faverdale),
Durham Durham most commonly refers to:
*Durham, England, a cathedral city and the county town of County Durham
*County Durham, an English county
* Durham County, North Carolina, a county in North Carolina, United States
*Durham, North Carolina, a city in N ...
(Belmont),
Newcastle upon Tyne
Newcastle upon Tyne ( RP: , ), or simply Newcastle, is a city and metropolitan borough in Tyne and Wear, England. The city is located on the River Tyne's northern bank and forms the largest part of the Tyneside built-up area. Newcastle is ...
(Walkergate) outstation based at
Stagecoach North East
Stagecoach North East operates both local and regional bus services in County Durham, Northumberland, North Yorkshire and Tyne and Wear, England. It is a subsidiary of the Stagecoach Group, which operates bus, coach, rail and tram services acros ...
,
Redcar
Redcar is a seaside town on the Yorkshire Coast in the Redcar and Cleveland unitary authority in the county of North Yorkshire, England. It is located east of Middlesbrough.
The Teesside built-up area's Redcar subdivision had a population of ...
Whitby
Whitby is a seaside town, port and civil parish in the Scarborough borough of North Yorkshire, England. Situated on the east coast of Yorkshire at the mouth of the River Esk, Whitby has a maritime, mineral and tourist heritage. Its East Clif ...
.
Vehicles
The fleet consists mainly of diesel-powered single and double-deck buses manufactured by
Alexander Dennis
Alexander Dennis is a British bus manufacturing company based in Larbert, Scotland. The largest bus and coach manufacturer in the United Kingdom with a 50% market share in 2019, it has manufacturing plants and partnerships in Canada, China, ...
,
Wrightbus
Wrightbus is a Northern Ireland based bus manufacturer and a pioneer of the low-floor bus. The company was established in 1946 by Robert Wright and was later run by his son William Wright, until it was acquired in 2019 by British businessman ...
As of April 2022, vehicles in the fleet are in the process of being rebranded into the new fleet livery, which was introduced to the region in January 2018. It consists of an all-round aquamarine base with white diagonal stripe, featuring the company's updated logo. The former livery was introduced over 20 years prior, and consisted of vehicles painted in an aquamarine base, with a cream semi-circle at the front, and yellow stripe along the side of the vehicle. It was later revised, with a dark blue skirt incorporated into the livery.
'' MAX'' was designed for interurban express services, such as Ashington-based services X15 and X18, which run between
Newcastle Newcastle usually refers to:
*Newcastle upon Tyne, a city and metropolitan borough in Tyne and Wear, England
*Newcastle-under-Lyme, a town in Staffordshire, England
*Newcastle, New South Wales, a metropolitan area in Australia, named after Newcastle ...
,
Alnwick
Alnwick ( ) is a market town in Northumberland, England, of which it is the traditional county town. The population at the 2011 Census was 8,116.
The town is on the south bank of the River Aln, south of Berwick-upon-Tweed and the Scottish bor ...
and
Berwick-upon-Tweed
Berwick-upon-Tweed (), sometimes known as Berwick-on-Tweed or simply Berwick, is a town and civil parish in Northumberland, England, south of the Anglo-Scottish border, and the northernmost town in England. The 2011 United Kingdom census recor ...
via
Morpeth
Morpeth may refer to:
*Morpeth, New South Wales, Australia
** Electoral district of Morpeth, a former electoral district of the Legislative Assembly in New South Wales
* Morpeth, Ontario, Canada
* Morpeth, Northumberland, England, UK
** Morpeth (UK ...
, and
Darlington
Darlington is a market town in the Borough of Darlington, County Durham, England. The River Skerne flows through the town; it is a tributary of the River Tees. The Tees itself flows south of the town.
In the 19th century, Darlington underwen ...
-based services X75 and X76, which run between Darlington and
Barnard Castle
Barnard Castle (, ) is a market town on the north bank of the River Tees, in County Durham, Northern England. The town is named after and built around a medieval castle ruin. The town's Bowes Museum's has an 18th-century Silver Swan automato ...
. At the point of introduction, vehicles were branded in a two-tone blue livery, featuring leather seats, free WiFi and USB charging points.
''
Sapphire
Sapphire is a precious gemstone, a variety of the mineral corundum, consisting of aluminium oxide () with trace amounts of elements such as iron, titanium, chromium, vanadium, or magnesium. The name sapphire is derived via the Latin "sapphir ...
'' was conceived as a brand for premium, high-frequency services, such as Darlington-based service 7, which runs between
Durham Durham most commonly refers to:
*Durham, England, a cathedral city and the county town of County Durham
*County Durham, an English county
* Durham County, North Carolina, a county in North Carolina, United States
*Durham, North Carolina, a city in N ...
and Darlington via
Ferryhill
Ferryhill is a town in County Durham, England, with an estimated population in 2018 of 9,362. The town grew in the 1900s around the coal mining industry. The last mine officially closed in 1968. It is located between the towns of Bishop Auckland ...
. When introduced, vehicles were branded in a two-tone blue livery (which has since been updated following changes to the standard fleet livery), featuring leather seats, free WiFi, USB charging points and next-stop audio-visual announcements.
In popular culture
In August 2016, ''
DalesBus
DalesBus is a network of bus services, which operate in and around the Yorkshire Dales, England. The network is managed by Dales and Bowland Community Interest Company – a volunteer-run subsidiary of the Yorkshire Dales Society.
History
Dal ...
'' route 830, which runs between
Richmond
Richmond most often refers to:
* Richmond, Virginia, the capital of Virginia, United States
* Richmond, London, a part of London
* Richmond, North Yorkshire, a town in England
* Richmond, British Columbia, a city in Canada
* Richmond, California, ...
Hawes
Hawes is a market town and civil parish in the Richmondshire district of North Yorkshire, England, at the head of Wensleydale in the Yorkshire Dales, and historically in the North Riding of Yorkshire. The River Ure north of the town is a touri ...
, was the subject of an episode of television series ''
BBC Four Goes Slow
''BBC Four Goes Slow'' is a series of slow television programmes made for BBC Four, each without narration or underscore. The channel's editor, Cassian Harrison, stated that the series is an "antidote ... to the conventional grammar of televisi ...
'' entitled ''The Country Bus''. The episode saw a series record average audience of 800,000.
Companies House
Companies House is the executive agency of the company registrars of the United Kingdom, falling under the remit of the Department for Business, Energy and Industrial Strategy. All forms of companies (as permitted by the Companies Act) are i ...