Special Information Tone
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Special Information Tone
In telephony, a special information tone (SIT) is an in-band international standard call progress tone consisting of three rising tones indicating a call has failed. It usually precedes a recorded announcement describing the problem.BOC Notes on the LEC Networks - 1994 Signalling - SR-TSV-002275 Issue 2, April, 1994 Because the SIT is well known in many countries, callers can understand that their call has failed, even though they do not understand the language of the recorded announcement (e.g., when calling internationally) instead of assuming the recording is voicemail or some other intended function. Like a dial tone or busy signal, the SIT is an in-band signal intended both to be heard by the caller, and to be detected by automated dialing equipment to determine a call has failed. In North America, the AT&T/Bellcore SIT standard allows the frequency and duration of the tones to vary slightly - making eight distinct messages specifically for automated equipment; indicating not ...
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Telephony
Telephony ( ) is the field of technology involving the development, application, and deployment of telecommunication services for the purpose of electronic transmission of voice, fax, or data, between distant parties. The history of telephony is intimately linked to the invention and development of the telephone. Telephony is commonly referred to as the construction or operation of telephones and telephonic systems and as a system of telecommunications in which telephonic equipment is employed in the transmission of speech or other sound between points, with or without the use of wires. The term is also used frequently to refer to computer hardware, software, and computer network systems, that perform functions traditionally performed by telephone equipment. In this context the technology is specifically referred to as Internet telephony, or voice over Internet Protocol (VoIP). Overview The first telephones were connected directly in pairs. Each user had a separate telephone wired ...
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Milliseconds
A millisecond (from ''milli-'' and second; symbol: ms) is a unit of time in the International System of Units (SI) equal to one thousandth (0.001 or 10−3 or 1/1000) of a second and to 1000 microseconds. A unit of 10 milliseconds may be called a centisecond, and one of 100 milliseconds a decisecond, but these names are rarely used. To help compare orders of magnitude of different times, this page lists times between 10−3 seconds and 100 seconds (1 millisecond and one second). ''See also'' times of other orders of magnitude. Examples The Apollo Guidance Computer used metric units internally, with centiseconds used for time calculation and measurement. *1 millisecond (1 ms) – cycle time for frequency 1 kHz; duration of light for typical photo flash strobe; time taken for sound wave to travel about 34 cm; repetition interval of GPS C/A PN code *1 millisecond - time taken for light to travel 204.19 km in a single mode fiber optic cable for a wavelength of ...
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TeleZapper
The TeleZapper is a device designed to reduce the number of telemarketing-related phone calls a household receives by imitating the tone signal normally played by a phone company to indicate a line has been disconnected. The Telezapper was created by Privacy Technologies, Inc, a wholly owned subsidiary of Royal Appliance Mfg. Co. Background Telemarketing companies typically use predictive dialers to place many calls simultaneously. When the equipment detects that someone has answered one of the many calls it has made, it quickly transfers that call to an available agent. Unanswered calls, or numbers that are disconnected, are not transferred to agents and the call is terminated automatically. In this way, the agent is spared the time of dialing a call and waiting for an answer, and can simply speak to waiting calls that have been already set up. Additionally, if a number is determined to be disconnected, the equipment will usually mark that number as such and will not dial it a ...
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Pat Fleet
Pat Trumble Fleet is an American voice actress. Widely recognized for the tens of thousands of recordings she has made for US telephone companies such as AT&T, Verizon, Qwest, the former Bell System companies, and others since 1981, she is still most recognized as the person who says "AT&T" in the company's sound trademark,Keppel, Bruce. "This Is the Voice of AT&T"'. ''Los Angeles Times''. July 20, 1989.United States Patent Office. "Trademark Document" U.S. Patent Office Sensory Mark Registration Number: 1573864'. AT&T Intellectual Property II, L.P., 1989. Trademark Record. U.S. Patent Office April 6, 1989. which played prior to any operator assisted or credit card paid call, and on answer when calling AT&T customer service numbers. She is also the voice for most "star" services (e.g. last-call return, call blocking, etc.) for AT&T local telephone companies, and the voice heard when making AT&T handled calls through 1-800-CALL-ATT (225-5288) and through international AT&T access ...
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Telephone
A telephone is a telecommunications device that permits two or more users to conduct a conversation when they are too far apart to be easily heard directly. A telephone converts sound, typically and most efficiently the human voice, into electronic signals that are transmitted via cables and other communication channels to another telephone which reproduces the sound to the receiving user. The term is derived from el, τῆλε (''tēle'', ''far'') and φωνή (''phōnē'', ''voice''), together meaning ''distant voice''. A common short form of the term is ''phone'', which came into use early in the telephone's history. In 1876, Alexander Graham Bell was the first to be granted a United States patent for a device that produced clearly intelligible replication of the human voice at a second device. This instrument was further developed by many others, and became rapidly indispensable in business, government, and in households. The essential elements of a telephone are a ...
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Call-progress Tone
In telephony, call progress tones are audible tones that provide an indication of the status of a telephone call to the user. The tones are generated by a central office or a private branch exchange (PBX) to the calling party. Telecommunication equipment such as fax machines and modems are designed to recognize certain tones, such as dial tone and busy tone. The ITU-T E.180 and E.182 recommendations define the technical characteristics and intended usage of some of these tones. ToneScript is a tone description format that may be used to specify the tone. Many European systems follow the recommendations of ETSI, European Telecommunications Standards Institute Types *Busy tone (or busy signal) * Comfort tone *Conference call tone *Confirmation tone *Congestion tone *Dial tone *Disconnect tone *End of three-party service tone ( three-way calling) *Executive override tone * Holding tone *Preemption tone *Queue tone *Recall dial tone *Record tone * Recorder warning tone *Reorder t ...
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Telephone Prefix
A telephone prefix is the first set of digits after the country, and area codes of a telephone number; in the North American Numbering Plan countries (country code +# ), it is the first three digits of a seven-digit phone number, 3-3-4 scheme. In other countries both the prefix and the number may have different lengths. It shows which exchange the remaining numbers refer to. A full telephone number is usually made up of a country code (required for international calls only), area code (required for calls between telephone areas), prefix, and subscriber number. Some places restrict certain prefixes to fax numbers or cell phones only; in other places such dedicated prefixes are not used. As telephone technology advanced, the precise significance of the prefix became blurred in many places; for instance, ''485'' in London, UK, was once the GULliver exchange, but now 44-20-''7485-''xxxx is just considered one of many number blocks served by the CLKEN Kentish Town exchange. Histo ...
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Vertical Service Code
A vertical service code (VSC) is a sequence of digits and the signals star (*) and number sign (#) dialed on a telephone keypad or rotary dial to enable or disable certain telephone service features. Some vertical service codes require dialing of a telephone number after the code sequence. On a touch tone telephone, the codes are usually initiated with the star key, resulting in the commonly used name ''star codes''. On rotary dial telephones, the star is replaced by dialing ''11''. In North American telephony, VSCs were developed by AT&T Corp. as Custom Local Area Signaling Services (CLASS or LASS) codes in the 1960s and 70s. Their use became ubiquitous throughout the 1990s and eventually became a recognized standard. As ''CLASS'' was an AT&T trademark, the term ''vertical service code'' was adopted by the North American Numbering Plan Administration. The use of ''vertical'' is a somewhat dated reference to older switching methods and the fact that these services can only be ac ...
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N11 Code
An N11 code (pronounced ''Enn-one-one'') is a three-digit telephone number used in abbreviated dialing in some telephone administrations of the North American Numbering Plan (NANP). Services N11-numbers are used to access to special services. For example, * 2-1-1: Community services and information * 3-1-1: Municipal government services, non-emergency number * 4-1-1: Directory assistance *5-1-1: Traffic information or police non-emergency services *6-1-1: Telephone company (telco) customer service and repair * 7-1-1: TDD and Relay Services for the deaf and hard of hearing *8-1-1: Underground public utility location (United States); non-emergency health information and services (Canada) *9-1-1: Emergency services (police, fire, ambulance and rescue services) (4-1-1 and 6-1-1 are commonly used within the United States, but not officially assigned by the Federal Communications Commission.) 9-8-8 had been adopted as the number for the National Suicide Prevention Lifeline, to g ...
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Local Access And Transport Area
Local access and transport area (LATA) is a term used in U.S. telecommunications regulation. It represents a geographical area of the United States under the terms of the Modification of Final Judgment (MFJ) entered by the United States District Court for the District of Columbia in Civil Action number 82-0192 or any other geographic area designated as a LATA in the National Exchange Carrier Association, Inc. Tariff FCC No. 4. that precipitated the breakup of the original AT&T into the "Baby Bells" or created since that time for wireline regulation. Generally, a LATA represents an area within which a divested Regional Bell Operating Company (RBOC) is permitted to offer exchange telecommunications and exchange access services. Under the terms of the MFJ, the RBOCs are generally prohibited from providing services that originate in one LATA and terminate in another. LATA boundaries tend to be drawn around markets, and not necessarily along existing state or area code borders. So ...
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Bellcore
iconectiv is a supplier of network planning and network management services to telecommunications providers. Known as Bellcore after its establishment in the United States in 1983 as part of the break-up of the Bell System, the company's name changed to Telcordia Technologies after a change of ownership in 1996. The business was acquired by Ericsson in 2012, then restructured and rebranded as iconectiv in 2013. A major architect of the United States telecommunications system, the company pioneered many services, including caller ID, call waiting, mobile number portability and toll-free telephone number (800) service. It also pioneered the prepaid charging system and the Intelligent Network. Headquartered in Bridgewater, New Jersey (U.S.), iconectiv provides network and operations management, numbering, registry and fraud prevention services for the global telecommunications industry. It provides numbering services in more than a dozen countries, including serving as the Local ...
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AT&T
AT&T Inc. is an American multinational telecommunications holding company headquartered at Whitacre Tower in Downtown Dallas, Texas. It is the world's largest telecommunications company by revenue and the third largest provider of mobile telephone services in the U.S. , AT&T was ranked 13th on the ''Fortune'' 500 rankings of the largest United States corporations, with revenues of $168.8 billion. During most of the 20th century, AT&T had a monopoly on phone service in the United States. The company began its history as the American District Telegraph Company, formed in St. Louis in 1878. After expanding services to Arkansas, Kansas, Oklahoma and Texas, through a series of mergers, it became Southwestern Bell Telephone Company in 1920, which was then a subsidiary of American Telephone and Telegraph Company. The latter was a successor of the original Bell Telephone Company founded by Alexander Graham Bell in 1877. The American Bell Telephone Company formed the American Teleph ...
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