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ServiceOntario
ServiceOntario is part of the Ministry of Government and Consumer Services which provides a single point of contact for core provincial government services to individuals and businesses in the province of Ontario, Canada. Established in 2006 from the existing network of Driver and Vehicle License Issuing Offices, ServiceOntario provides services primarily online and in-person at storefront locations, and also operates telephone call centres. Some services were also formerly provided by automated ServiceOntario self-service kiosks located primarily in shopping malls. Following the discovery in 2012 that illegal card skimming devices were installed on some kiosks in the Greater Toronto Area, all kiosks were shut down province-wide for security reasons. The provincial government permanently discontinued the kiosks later that year. Some ServiceOntario locations are operated by private businesses under contract to the government. Services The following are some of the services d ...
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Ministry Of Government And Consumer Services (Ontario)
The Ministry of Public and Business Service Delivery (formerly the Ministry of Government and Consumer Services) is a ministry of the Government of Ontario. It is responsible for ServiceOntario, which, among other responsibilities, issues driver's licenses, health cards, birth certificates and other provincial documents to Ontario residents. Additionally, it oversees the Archives of Ontario, and numerous boards and administrative authorities charged with consumer protection in specific sectors and industries, such as condominiums and travel. The current minister is Kaleed Rasheed, who assumed office in 2022. History Prior to 1972, the ''Department of Public Works'' was responsible for the function of providing and maintaining the buildings and facilities that house the operations of the provincial government. In November 1966, the ''Department of Financial and Commercial Affairs'' was established and acquired the responsibility for the regulation of insurance companies, loan an ...
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Service Canada
Service Canada is the program operated by Employment and Social Development Canada to serve as a single-point of access for the Government of Canada's largest and most heavily used programs, such as the Social Insurance Number, the Employment Insurance program, the Old Age Security program and the Canada Pension Plan. Service Canada centres also accept applications for Canadian passports. History Service Canada officially began operations on September 14, 2005 with a mandate to provide a single point of access to a range of government services and benefits either in person, by phone, by internet, or by mail. Service Canada's origins, however, date back to 1998 when the Government of Canada began developing an integrated citizen-centred service strategy based on detailed surveys of citizens' needs and expectations. As of May 2007, Service Canada has partnered with over 14 other departments and agencies to provide access to more than 50 government programs and services. It ...
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Lisa Thompson (politician)
Lisa M. Thompson (born ) is a Canadian politician who is the Ontario minister of agriculture, food and rural affairs in the Doug Ford government since June 18, 2021. She has represented the riding of Huron—Bruce in the Legislative Assembly of Ontario as a member of the Progressive Conservatives since 2011. She previously served as Ontario minister of education from 2018 to 2019 and as Ontario minister of government and consumer services from 2019 to 2021. Background Thompson was born in Wingham, Ontario. She is a graduate of the University of Guelph. Prior to her election as an MPP, she worked as the general manager of The Ontario Dairy Goat Cooperative, and as a Rural Community Advisor for OMAFRA. She lives near Teeswater, Ontario with her husband Dennis. Politics Thompson ran in the 2011 provincial election as the Progressive Conservative candidate in the riding of Huron—Bruce. She defeated Liberal incumbent Carol Mitchell by 4,479 votes. She was re-elected in the ...
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Ontario
Ontario ( ; ) is one of the thirteen provinces and territories of Canada.Ontario is located in the geographic eastern half of Canada, but it has historically and politically been considered to be part of Central Canada. Located in Central Canada, it is Canada's most populous province, with 38.3 percent of the country's population, and is the second-largest province by total area (after Quebec). Ontario is Canada's fourth-largest jurisdiction in total area when the territories of the Northwest Territories and Nunavut are included. It is home to the nation's capital city, Ottawa, and the nation's most populous city, Toronto, which is Ontario's provincial capital. Ontario is bordered by the province of Manitoba to the west, Hudson Bay and James Bay to the north, and Quebec to the east and northeast, and to the south by the U.S. states of (from west to east) Minnesota, Michigan, Ohio, Pennsylvania, and New York. Almost all of Ontario's border with the United States f ...
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Canada
Canada is a country in North America. Its ten provinces and three territories extend from the Atlantic Ocean to the Pacific Ocean and northward into the Arctic Ocean, covering over , making it the world's second-largest country by total area. Its southern and western border with the United States, stretching , is the world's longest binational land border. Canada's capital is Ottawa, and its three largest metropolitan areas are Toronto, Montreal, and Vancouver. Indigenous peoples have continuously inhabited what is now Canada for thousands of years. Beginning in the 16th century, British and French expeditions explored and later settled along the Atlantic coast. As a consequence of various armed conflicts, France ceded nearly all of its colonies in North America in 1763. In 1867, with the union of three British North American colonies through Confederation, Canada was formed as a federal dominion of four provinces. This began an accretion of provinces an ...
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Call Centre
A call centre ( Commonwealth spelling) or call center (American spelling; see spelling differences) is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone. An inbound call centre is operated by a company to administer incoming product or service support or information enquiries from consumers. Outbound call centres are usually operated for sales purposes such as telemarketing, for solicitation of charitable or political donations, debt collection, market research, emergency notifications, and urgent/critical needs blood banks. A contact centre is a further extension to call centres telephony based capabilities, administers centralised handling of individual communications, including letters, faxes, live support software, social media, instant message, and email. A call center was previously seen to be an open workspace for call center agents, with workstations that include a computer and d ...
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Card Skimming
An automated teller machine (ATM) or cash machine (in British English) is an electronic telecommunications device that enables customers of financial institutions to perform financial transactions, such as cash withdrawals, deposits, funds transfers, balance inquiries or account information inquiries, at any time and without the need for direct interaction with bank staff. ATMs are known by a variety of names, including automatic teller machine (ATM) in the United States (sometimes RAS syndrome, redundantly as "ATM machine"). In Canada, the term ''automated banking machine'' (ABM) is also used, although ATM is also very commonly used in Canada, with many Canadian organizations using ATM over ABM. In British English, the terms ''cashpoint'', ''cash machine'' and ''hole in the wall'' are most widely used. Other terms include ''any time money'', ''cashline'', ''tyme machine'', ''cash dispenser'', ''cash corner'', ''bankomat'', or ''bancomat''. ATMs that are Independent ATM de ...
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Greater Toronto Area
The Greater Toronto Area, commonly referred to as the GTA, includes the City of Toronto and the regional municipalities of Durham, Halton, Peel, and York. In total, the region contains 25 urban, suburban, and rural municipalities. The Greater Toronto Area begins in Burlington in Halton Region, and extends along Lake Ontario past downtown Toronto eastward to Clarington in Durham Region. According to the 2021 census, the Census Metropolitan Area (CMA) of Toronto has a total population of 6,202,225. However, the Greater Toronto Area, which is an economic area defined by the Government of Ontario, includes communities which are not included in the CMA as defined by Statistics Canada. Extrapolating the data for all 25 communities in the Greater Toronto Area from the 2021 Census, the total population for the economic region included 6,712,341 people. The Greater Toronto Area is a part of several larger areas in Southern Ontario. The area is also combined with the city of Hamilton to ...
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Ontario Health Insurance Plan
The Ontario Health Insurance Plan ( French: ''Assurance-Santé de l'Ontario''), commonly known in both official languages by the acronym OHIP (pronounced ), is the government- run health insurance plan for the Canadian province of Ontario. OHIP is funded by a payroll deduction tax by residents who are gainfully employed, by businesses in the province of Ontario, and by transfer payments from the Government of Canada. Summary of Covered Services Every Ontario resident with his or her primary and permanent home in Ontario is entitled to access emergency and preventive care under OHIP free of charge. Ontario residents may go to a participating doctor—essentially every doctor practising in the province—any time they wish (subject to the consent of the doctor) and the services are billed through OHIP to the government. In 2018, the Ontario Health Insurance Plan announced a new program designed to assist individuals struggling with food addiction. Prescription drug ...
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Serco
Serco Group plc is a British company with headquarters based in Hook, Hampshire, England. Serco primarily derives income as a contractor for the provision of government services, most prominently in the sectors of health, transport, justice, immigration, space, defence and citizens services. Approximately 55% of the company's revenue and some 75% of its profit is generated from overseas. The company also operates in Continental Europe, the Middle East, the Asia Pacific region (including Australia), and North America. Serco manages over 500 contracts worldwide, employing over 50,000 people. It is listed on the London Stock Exchange and is a constituent of the FTSE 250 Index. History Serco was founded in 1929 as RCA Services Limited, a United Kingdom division of the Radio Corporation of America and initially provided services to the cinema industry. RCA Services Limited began providing services to governments after during World War 2. After the onset of the war, RCA Servic ...
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