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Product Support Services
Product Support Services, more commonly referred to as PSS, is the Microsoft business unit with primary responsibility for responding to end-user and partner requests for assistance with the company's products and services. Feedback and product development PSS also gives feedback to Microsoft development groups for use in the development of future products or product features. The Windows 2000 recovery console, for instance, was developed in large part to address difficulty that PSS agents had when attempting to assist customers with non-functional Windows NT installations. Additionally, PSS identifies major issues with products, and works with the responsible product teams in order to create "hotfixes" for these issues, and/or make sure that the issues are addressed in service packs or future product versions. It is a type of Call Center. Support options PSS offers a wide variety of support options, with varying prices. Options include assistance with: *Basic usage *"Break-fix" sup ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Microsoft
Microsoft Corporation is an American multinational technology corporation producing computer software, consumer electronics, personal computers, and related services headquartered at the Microsoft Redmond campus located in Redmond, Washington, United States. Its best-known software products are the Windows line of operating systems, the Microsoft Office suite, and the Internet Explorer and Edge web browsers. Its flagship hardware products are the Xbox video game consoles and the Microsoft Surface lineup of touchscreen personal computers. Microsoft ranked No. 21 in the 2020 Fortune 500 rankings of the largest United States corporations by total revenue; it was the world's largest software maker by revenue as of 2019. It is one of the Big Five American information technology companies, alongside Alphabet, Amazon, Apple, and Meta. Microsoft was founded by Bill Gates and Paul Allen on April 4, 1975, to develop and sell BASIC interpreters for the Altair 8800. It rose to do ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Windows 2000
Windows 2000 is a major release of the Windows NT operating system developed by Microsoft and oriented towards businesses. It was the direct successor to Windows NT 4.0, and was Software release life cycle#Release to manufacturing (RTM), released to manufacturing on December 15, 1999, and was officially released to retail on February 17, 2000. It was Microsoft's business operating system until the introduction of Windows XP Professional in 2001. Windows 2000 introduced NTFS 3.0, Encrypting File System, as well as basic and dynamic disk storage. Support for people with disabilities was improved over Windows NT 4.0 with a number of new Assistive technology, assistive technologies, and Microsoft increased support for different languages and Locale (computer software), locale information. The Windows 2000 Server family has additional features, most notably the introduction of Active Directory, which in the years following became a widely used directory service in business environmen ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Recovery Console
The Recovery Console is a feature of the Windows 2000, Windows XP and Windows Server 2003 operating systems. It provides the means for administrators to perform a limited range of tasks using a command-line interface. Its primary function is to enable administrators to recover from situations where Windows does not boot as far as presenting its graphical user interface. The recovery console is used to provide a way to access the hard drive in an emergency through the command prompt. As such, the Recovery Console can be accessed either through the original installation media used to install Windows, or it can also be installed to the hard drive and added to the NTLDR menu. However, relying on the latter is much more risky because it requires that the computer can boot to the point that NTLDR loads, or else it would not work at all. Abilities The Recovery Console has a simple command-line interpreter (or CLI). Many of the available commands closely resemble the commands that a ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Las Colinas, Irving, Texas
Las Colinas is a mixed-use planned community development in Irving, Texas, part of the Dallas/Fort Worth Metroplex, governed by The Las Colinas Association, a Texas non-profit corporation. Due to its central location between Dallas and Fort Worth and its proximity to Dallas/Fort Worth International Airport and Dallas Love Field airport, Las Colinas has been a focus of corporate and business relocation. It has many corporate office and retail spaces, luxury hotels, townhomes, single-family homes, private country clubs, gated enclaves, urban lofts, parks, landscaped water courses, and its own light-rail transit system. History Originally called ''El Ranchito de Las Colinas'' ("the Little Ranch of the Hills"), Las Colinas was developed in 1972 by cattle ranching millionaire Ben H. Carpenter. It was one of the first planned communities in the United States and was once the largest mixed-use development in the South, with a land area of more than . Urban planners were consulted to ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Issaquah, Washington
Issaquah ( ) is a city in King County, Washington, United States. The population was 40,051 at the 2020 census. Located in a valley and bisected by Interstate 90, the city is bordered by the Sammamish Plateau to the north and the "Issaquah Alps" to the south. It is home to the headquarters of the multinational retail company Costco. Issaquah is included in the Seattle metropolitan area. History "Issaquah" is an anglicized word for a local Native American name, meaning either "the sound of birds", "snake", or "little stream". "Squak Valley", an older name for the area, also derives from this same Native American name. In September 1885, the then-unincorporated area was the scene of an attack on Chinese laborers who had come to pick hops from local fields. Three of the laborers died from gunshot wounds, and none of the attackers were convicted of any wrongdoing. The city was officially incorporated on April 29, 1892. Initially a small mining town, the city has changed notic ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Charlotte, North Carolina
Charlotte ( ) is the most populous city in the U.S. state of North Carolina. Located in the Piedmont region, it is the county seat of Mecklenburg County. The population was 874,579 at the 2020 census, making Charlotte the 16th-most populous city in the U.S., the seventh most populous city in the South, and the second most populous city in the Southeast behind Jacksonville, Florida. The city is the cultural, economic, and transportation center of the Charlotte metropolitan area, whose 2020 population of 2,660,329 ranked 22nd in the U.S. Metrolina is part of a sixteen-county market region or combined statistical area with a 2020 census-estimated population of 2,846,550. Between 2004 and 2014, Charlotte was ranked as the country's fastest-growing metro area, with 888,000 new residents. Based on U.S. Census data from 2005 to 2015, Charlotte tops the U.S. in millennial population growth. It is the third-fastest-growing major city in the United States. Residents are referr ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Embassy Golf Links
A diplomatic mission or foreign mission is a group of people from a state or organization present in another state to represent the sending state or organization officially in the receiving or host state. In practice, the phrase usually denotes an embassy, which is the main office of a country's diplomatic representatives to another country; it is usually, but not necessarily, based in the receiving state's capital city. Consulates, on the other hand, are smaller diplomatic missions that are normally located in major cities of the receiving state (but can be located in the capital, typically when the sending country has no embassy in the receiving state). As well as being a diplomatic mission to the country in which it is situated, an embassy may also be a nonresident permanent mission to one or more other countries. The term embassy is sometimes used interchangeably with chancery, the physical office or site of a diplomatic mission. Consequently, the terms "embassy residenc ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Technical Support
Technical support (abbreviated as tech support) is a call centre type customer service provided by companies to advise and assist registered users with issues concerning their technical products. Traditionally done on the phone, technical support can now be conducted online or through chat. At present, most large and mid-size companies have outsourced their tech support operations. Many companies provide discussion boards for users of their products to interact; such forums allow companies to reduce their support costs without losing the benefit of customer feedback. Outsourcing technical support With the increasing use of technology in modern times, there is a growing requirement to provide technical support. Many organizations locate their technical support departments or call centers in countries or regions with lower costs. Dell was amongst the first companies to outsource their technical support and customer service departments to India in 2001. There has also been a growt ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
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