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Cynefin
The Cynefin framework ( ) is a conceptual framework used to aid decision-making. Created in 1999 by Dave Snowden when he worked for IBM Global Services, it has been described as a "Sensemaking, sense-making device". ''Cynefin'' is a Welsh language, Welsh word for ''habitat''. Cynefin offers five decision-making contexts or "domains"—''clear'' (known as ''simple'' until 2014, then ''obvious'' until being recently renamed), ''complicated'', ''complex'', ''chaotic'', and ''confusion''—that help managers to identify how they perceive situations and make sense of their own and other people's behaviour. The framework draws on research into systems theory, Complexity theory and organizations, complexity theory, network theory and Learning theory (education), learning theories. Background Terminology The idea of the Cynefin framework is that it offers decision-makers a "sense of place" from which to view their perceptions. ''Cynefin'' is a Welsh word meaning ''habitat'', ''haunt'', ...
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Cynefin Framework 2022
The Cynefin framework ( ) is a conceptual framework used to aid decision-making. Created in 1999 by Dave Snowden when he worked for IBM Global Services, it has been described as a " sense-making device". ''Cynefin'' is a Welsh word for ''habitat''. Cynefin offers five decision-making contexts or "domains"—''clear'' (known as ''simple'' until 2014, then ''obvious'' until being recently renamed), ''complicated'', ''complex'', ''chaotic'', and ''confusion''—that help managers to identify how they perceive situations and make sense of their own and other people's behaviour. The framework draws on research into systems theory, complexity theory, network theory and learning theories. Background Terminology The idea of the Cynefin framework is that it offers decision-makers a "sense of place" from which to view their perceptions. ''Cynefin'' is a Welsh word meaning ''habitat'', ''haunt'', ''acquainted'', ''familiar''. Snowden uses the term to refer to the idea that we all have co ...
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Cynefin Framework, February 2011 (2)
The Cynefin framework ( ) is a conceptual framework used to aid decision-making. Created in 1999 by Dave Snowden when he worked for IBM Global Services, it has been described as a " sense-making device". ''Cynefin'' is a Welsh word for ''habitat''. Cynefin offers five decision-making contexts or "domains"—''clear'' (known as ''simple'' until 2014, then ''obvious'' until being recently renamed), ''complicated'', ''complex'', ''chaotic'', and ''confusion''—that help managers to identify how they perceive situations and make sense of their own and other people's behaviour. The framework draws on research into systems theory, complexity theory, network theory and learning theories. Background Terminology The idea of the Cynefin framework is that it offers decision-makers a "sense of place" from which to view their perceptions. ''Cynefin'' is a Welsh word meaning ''habitat'', ''haunt'', ''acquainted'', ''familiar''. Snowden uses the term to refer to the idea that we all have co ...
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Cynefin Framework By Edwin Stoop
The Cynefin framework ( ) is a conceptual framework used to aid decision-making. Created in 1999 by Dave Snowden when he worked for IBM Global Services, it has been described as a " sense-making device". ''Cynefin'' is a Welsh word for ''habitat''. Cynefin offers five decision-making contexts or "domains"—''clear'' (known as ''simple'' until 2014, then ''obvious'' until being recently renamed), ''complicated'', ''complex'', ''chaotic'', and ''confusion''—that help managers to identify how they perceive situations and make sense of their own and other people's behaviour. The framework draws on research into systems theory, complexity theory, network theory and learning theories. Background Terminology The idea of the Cynefin framework is that it offers decision-makers a "sense of place" from which to view their perceptions. ''Cynefin'' is a Welsh word meaning ''habitat'', ''haunt'', ''acquainted'', ''familiar''. Snowden uses the term to refer to the idea that we all have co ...
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Dave Snowden
David John Snowden (born 1954) is a Welsh management consultant and researcher in the field of knowledge management and the application of complexity science. Known for the development of the Cynefin framework, Snowden is the founder and chief scientific officer of Cognitive Edge, a Singapore-based management-consulting firm specializing in complexity and sensemaking. Education Snowden graduated in 1975 with a BA (Hons) in philosophy from the University of Lancaster, where he was a member of County College. He obtained an MBA in 1985 from Middlesex Polytechnic. Career Snowden worked for Data Sciences Ltd from 1984 until January 1997. The company was acquired by IBM in 1996. The following year Snowden set up IBM Global Services's Knowledge and Differentiation Programme. While at IBM Snowden researched the importance of storytelling within organizations, particularly in relation to expressing tacit knowledge. In 2000 he became European director of the company's Institute for ...
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Critical Systems Thinking
Critical systems thinking (CST) is a systems approach designed to aid decision-makers, and other stakeholders, improve complex problem situations that cross departmental and, often, organizational boundaries. CST sees systems thinking as essential to managing multidimensional 'messes' in which technical, economic, organizational, human, cultural and political elements interact. It is ''critical'' in a positive manner because it seeks to capitalize on the strengths of existing approaches while also calling attention to their limitations. CST seeks to allow systems approaches such as systems engineering, system dynamics, organizational cybernetics, soft systems methodology, critical systems heuristics, and others, to be used together, in a responsive and flexible way, to maximize the benefits they can bring. History CST has its origins in the 1980s with accounts of how the theoretical partiality of existing systems methodologies limited their ability to guide interventions in the fu ...
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Palatine, Illinois
Palatine () is a village in Cook County, Illinois, United States. It is a northwestern residential suburb of Chicago. As of the 2020 census, it had a population of 67,908. As of the 2010 Census, it was the seventh-largest community in Cook County and the 18th-largest in the state of Illinois. History The first European-American to settle in Palatine is generally thought to be George Ela, who built a log cabin in the area now called Deer Grove. Ela was one of the first of a wave of pioneers to migrate to northern Illinois following the Black Hawk War. A road that passes through the western edge of Palatine is called Ela Road in his honor. Palatine is thought to be named after a town in New York state. The Village of Palatine was founded in 1866. It was built around a station on the new Chicago and North Western Railway. Joel Wood surveyed and laid out the village, earning him the title of Palatine's founder. One of Palatine's original downtown streets is named after Wood. In ...
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Brown's Chicken Massacre
The Brown's Chicken Massacre was a mass murder that occurred on January 8, 1993 in Palatine, Illinois, when two robbers killed seven employees at a Brown's Chicken fast-food restaurant. The case remained unsolved for nearly nine years, until one of the assailants was implicated by his girlfriend in 2002. Police used DNA samples from the murder scene to match one of the suspects, Juan Luna. Luna was put on trial in 2007, found guilty of seven counts of first degree murder, and sentenced to life imprisonment. James Degorski, the other assailant, was found guilty in 2009 on all seven counts of first degree murder, and sentenced to life imprisonment without parole. Incident On January 8, 1993, seven people were shot and killed at the Brown's Chicken & Pasta at 168 West Northwest Highway in Palatine. The victims included the owners, Richard and Lynn Ehlenfeldt, and five employees: Guadalupe Maldonado, Michael C. Castro and Rico L. Solis (the latter two were Palatine High School studen ...
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Enron Scandal
The Enron scandal was an accounting scandal involving Enron Corporation, an American energy company based in Houston, Texas. Upon being publicized in October 2001, the company declared bankruptcy and its accounting firm, Arthur Andersen then one of the five largest audit and accountancy partnerships in the world was effectively dissolved. In addition to being the largest bankruptcy reorganization in U.S. history at that time, Enron was cited as the biggest audit failure. Enron was formed in 1985 by Kenneth Lay after merging Houston Natural Gas and InterNorth. Several years later, when Jeffrey Skilling was hired, Lay developed a staff of executives that – by the use of accounting loopholes, special purpose entities, and poor financial reporting – were able to hide billions of dollars in debt from failed deals and projects. Chief Financial Officer Andrew Fastow and other executives misled Enron's board of directors and audit committee on high-risk accounting practices and ...
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Crisis Management
Crisis management is the process by which an organization deals with a disruptive and unexpected event that threatens to harm the organization or its stakeholders. The study of crisis management originated with large-scale industrial and environmental disasters in the 1980s.ASIS International, "Organizational Resilience: Security, Preparedness, and Continuity Management Systems-Requirements with Guidance for Use, ASIS SPC.1-2009, American National Standard", 2009 It is considered to be the most important process in public relations. Three elements are common to a crisis: (a) a threat to the organization, (b) the element of surprise, and (c) a short decision time. Venette argues that "crisis is a process of transformation where the old system can no longer be maintained". Therefore, the fourth defining quality is the need for change. If change is not needed, the event could more accurately be described as a failure or incident. In contrast to risk management, which involves a ...
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September 11 Attacks
The September 11 attacks, commonly known as 9/11, were four coordinated suicide terrorist attacks carried out by al-Qaeda against the United States on Tuesday, September 11, 2001. That morning, nineteen terrorists hijacked four commercial airliners scheduled to travel from the Northeastern United States to California. The hijackers crashed the first two planes into the Twin Towers of the World Trade Center in New York City, and the third plane into the Pentagon (the headquarters of the United States military) in Arlington County, Virginia. The fourth plane was intended to hit a federal government building in Washington, D.C., but crashed in a field following a passenger revolt. The attacks killed nearly 3,000 people and instigated the war on terror. The first impact was that of American Airlines Flight 11. It was crashed into the North Tower of the World Trade Center complex in Lower Manhattan at 8:46 a.m. Seventeen minutes later, at 9:03, the World Trade Center’s S ...
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Chaos Theory
Chaos theory is an interdisciplinary area of scientific study and branch of mathematics focused on underlying patterns and deterministic laws of dynamical systems that are highly sensitive to initial conditions, and were once thought to have completely random states of disorder and irregularities. Chaos theory states that within the apparent randomness of chaotic complex systems, there are underlying patterns, interconnection, constant feedback loops, repetition, self-similarity, fractals, and self-organization. The butterfly effect, an underlying principle of chaos, describes how a small change in one state of a deterministic nonlinear system can result in large differences in a later state (meaning that there is sensitive dependence on initial conditions). A metaphor for this behavior is that a butterfly flapping its wings in Brazil can cause a tornado in Texas. Small differences in initial conditions, such as those due to errors in measurements or due to rounding errors i ...
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