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Complaints Organizations
Complaint or complaints may refer to: Expressions of displeasure or concern *Complaint, a type of legal document *Complaining, the act of expressing general annoyance or unhappiness *Chief complaint or presenting problem, in medicine *Consumer complaint, a complaint addressed to a company or service provider **Airline complaints **Super-complaint, made in the UK by a state-approved watchdog organisation * Complaint system, a set of procedures used in organizations to address complaints and resolve disputes In arts and entertainment * Lament bass, also known as complaint, a free musical form * Complaints (poetry collection), ''Complaints'' (poetry collection), by Edmund Spenser, published in 1591 * ''The Complaints'', a novel by Scottish crime writer Ian Rankin See also * * * Criticism, the general practice of judging the merits and faults of something * Critique, a method of systematic study of a discourse {{disambig ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Complaint
In legal terminology, a complaint is any formal legal document that sets out the facts and legal reasons (see: cause of action) that the filing party or parties (the plaintiff(s)) believes are sufficient to support a claim against the party or parties against whom the claim is brought (the defendant(s)) that entitles the plaintiff(s) to a remedy (either money damages or injunctive relief). For example, the Federal Rules of Civil Procedure (FRCP) that govern civil litigation in United States courts provide that a civil action is commenced with the filing or service of a pleading called a complaint. Civil court rules in states that have incorporated the Federal Rules of Civil Procedure use the same term for the same pleading. In Civil Law, a “complaint” is the first formal action taken to officially begin a lawsuit. This written document contains the allegations against the defense, the specific laws violated, the facts that led to the dispute, and any demands made by the ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Complaining
Complaining is a form of communication that expresses annoyance or unhappiness. It may serve a range of purposes, including connecting with others who feel similarly displeased, reinforcing a sense of self, or a cathartic expression of personal emotion. Complaining may be a method of notification, especially in the context of a consumer of goods or services, that one party has failed to satisfy normal standards, and is expected to rectify a perceived grievance, such as replacing a defective item. Complaining may be formalized into an organizational system of filing a written grievance as part of a dispute resolution process. Alternatively, it may be a purely informal process among friends or acquaintances that allows for the expression and validation of some personal perspective, often referred to as venting. There is some evidence to suggest that complaining may be harmful for physical or mental health by increasing stress levels. The American proverb, ''the squeaky wheel gets ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Chief Complaint
The chief complaint, formally known as CC in the medical field, or termed presenting complaint (PC) in Europe and Canada, forms the second step of medical history taking. It is sometimes also referred to as reason for encounter (RFE), presenting problem, problem on admission or reason for presenting. The chief complaint is a concise statement describing the symptom, problem, condition, diagnosis, physician-recommended return, or other reason for a medical encounter. In some instances, the nature of a patient's chief complaint may determine if services are covered by health insurance. When obtaining the chief complaint, medical students are advised to use open-ended questions. Once the presenting problem is elucidated, a history of present illness can be done using acronyms such as SOCRATES or OPQRST to further analyze the severity, onset and nature of the presenting problem. The patient's initial comments to a physician, nurse, or other health care professionals are important for ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Consumer Complaint
A consumer complaint or customer complaint is "an expression of dissatisfaction on a consumer's behalf to a responsible party" (London, 1980). It can also be described in a positive sense as a report from a consumer providing documentation about a problem with a product or service. Consumer complaints are usually informal complaints directly addressed to a company or public service provider, and most consumers manage to resolve problems with products and services but it sometimes requires persistence. An ''instrumental'' complaint is a complaint made to a person or organization that could take some action and bring about a specific remedy. An ''expressive'' complaint is a complaint made for the purpose of expressing feelings, without any realistic chance of anything being done. Most online complaints are expressive complaints. Identifying a Consumer Complaint Consumer complaints have three main characteristics: they are goal-oriented, there are multiple ways of engaging in ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Airline Complaints
Airline complaints are any type of formal complaint filed by an airline customer either to the airline responsible for the grievance or the government office responsible for overseeing the airlines national industry. Airline complaints generally arise out of problems experienced during air travel that were left unresolved. Airline complaints in the US According to thAirline Quality Rating 2007report, airline hassles in the United States have increased since 2005. The rate of complaints, on the other hand, have remained roughly the same, with 0.88 complaints per 100,000, half of which were due to problems with flights or baggage. This may be due to passengers being more forgiving since 9/11. However, there is also criticism about whether the number of official complaints truly reflects the experience passengers are encountering, considering the difficulty passengers have in finding out how to issue a formal complaint. Furthermore, complaints about airline complaints have increased ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Super-complaint
A super-complaint is a complaint made in the UK by a state-approved "super-complainant"/watchdog organisation on behalf of consumers, which was fast-tracked to a higher authority such as the Office of Fair Trading (prior to its dissolution on 1 April 2014). The official body now in charge of general consumer protection super-complaints is the Competition and Markets Authority. A super-complaint, as defined in section 11(1) of the UK's Enterprise Act 2002, is a complaint submitted by a designated consumer body that "any feature, or combination of features, of a market in the UK for goods or services is or appears to be significantly harming the interests of consumers". Some of the super-complainants under the Office of Fair Trading scheme were: * ''Which?'' * National Consumer Council * Citizens Advice * Energywatch * Consumer Council for Water (formerly known as Watervoice) * Postwatch * Campaign for Real Ale * General Consumer Council for Northern Ireland ''What Car?'' magazi ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Complaint System
A complaint system (also known as a conflict management system, internal conflict management system, integrated conflict management system, or dispute resolution system) is a set of procedures used in organizations to address complaints and resolve disputes. Complaint systems in the US have undergone significant innovation especially since about 1970 with the advent of extensive workplace regulation. Notably in many countries, conflict management channels and systems have evolved from a major focus on labor-management relations to a much wider purview that includes unionized workers and also managers, non-union employees, professional staff, students, trainees, vendors, donors, customers, etc. History There is a substantial early history of scholarly work on due process, and union and non-union grievance procedures within organizations. This work focused primarily on rights-based conflict resolution between union and non-union workers and their managers. Scholarly work has evolv ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Lament Bass
In music, the lament bass is a ground bass, built from a descending perfect fourth from tonic to dominant, with each step harmonized.Brover-Lubovsky, Bella (2008). ''Tonal Space in the Music of Antonio Vivaldi'', p.151-52. . The diatonic version is the upper tetrachord from the natural minor scale, known as the Phrygian tetrachord, while the chromatic version, the chromatic fourth, has all semitones filled in. It is often used in music to denote tragedy or sorrow. However, "A common misperception exists that the 'lament bass' of Venetian opera became so prevalent that it immediately swept away all other possible affective associations with this bass pattern...To cite but one example, Peter Holman, writing about Henry Purcell, once characterized the minor tetrachord as 'the descending ground that was associated with love in seventeenth-century opera'." Compositional form There exists a short, free musical form of the Romantic Era, called complaint or "complainte" (Fr ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Complaints (poetry Collection)
''Complaints'' is a poetry collection by Edmund Spenser, published in 1591. It contains nine poems. Its publisher, William Ponsonby, added an introduction of his own. ''The Ruins of Time'' The poem is narrated by Verulame, female spirit of Verulamium, and praises the late Robert Dudley, 1st Earl of Leicester, though perhaps in an ironic tone. ''The Teares of the Muses'' This poem was dedicated to Alice Spencer, Countess of Derby. It was composed around 1580. We hear from the Muses in order: Clio, Melpomene, Thalia, Euterpe, Terpsichore, Erato, Calliope, Urania, and Polyhymnia. The order is traditional, following a Latin mnemonic poem ''De musarum inventis'', and had been adopted by the earlier English writer Gabriel Harvey in his ''Smithus''. The poem is concerned with the state of contemporary literature, but also mourns the death of the poet Richard Willes in about 1579. It was suggested by William Warburton in the 18th century that the lines from Shakespeare's '' A Mi ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
The Complaints
''The Complaints'' is a novel by Scottish crime writer Ian Rankin. It was published in the United Kingdom on 3 September 2009. Plot outline Detective Inspector Malcolm Fox works in the Complaints and Conduct Department of Lothian and Borders Police, members of which are invariably treated with suspicion and hostility by regular police officers. Fox and his team are tasked with investigating Detective Sergeant Jamie Breck, suspected of being a member of a child pornography ring. However, Breck is in turn investigating the death of Vince Faulkner, who was in an abusive relationship with Fox's sister. This brings Fox into direct contact with Breck, and as he develops both a friendship and a working relationship with him he begins to doubt the validity of his assignment. Despite his personal connection to the case, and against protocol, Fox gets involved in the investigation into Faulkner's death. This brings him into conflict with Breck's superior officer, who harbours a dislike o ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Criticism
Criticism is the construction of a judgement about the negative qualities of someone or something. Criticism can range from impromptu comments to a written detailed response. , ''"the act of giving your opinion or judgment about the good or bad qualities of something or someone or the act of saying that something or someone is bad'' Criticism falls into several overlapping types including "theoretical, practical, impressionistic, affective, prescriptive, or descriptive". , ''"The reasoned discussion of literary works, an activity which may include some or all of the following procedures, in varying proportions: the defence of literature against moralists and censors, classification of a work according to its genre, interpretation of its meaning, analysis of its structure and style, judgement of its worth by comparison with other works, estimation of its likely effect on readers, and the establishment of general principles by which literary works can be evaluated and understood."'' ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
