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Chatbot (other)
A chatbot (originally chatterbot) is a software application or web interface that is designed to mimic human conversation through text or voice interactions. Modern chatbots are typically online and use generative artificial intelligence systems that are capable of maintaining a conversation with a user in natural language and simulating the way a human would behave as a conversational partner. Such chatbots often use deep learning and natural language processing, but simpler chatbots have existed for decades. Although chatbots have existed since the late 1960s, the field gained widespread attention in the early 2020s due to the popularity of OpenAI's ChatGPT, followed by alternatives such as Microsoft's Copilot and Google's Gemini. Such examples reflect the recent practice of basing such products upon broad foundational large language models, such as GPT-4 or the Gemini language model, that get fine-tuned so as to target specific tasks or applications (i.e., si ...
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FRIDA (FReedom Of Information Digital Assistant) Welcome Interface (May 2023)
Frida, Frieda, or Freida may refer to: People and fictional characters *Frida (given name), a list of people and fictional characters with the given name *Frieda (surname), a list of people with the surname *Afroditi Frida (born 1964), Greek singer * Frida (singer) (born 1945), stage name of Anni-Frid Lyngstad, member of the popular pop band ABBA Arts and entertainment *'' Frida: A Biography of Frida Kahlo'', a 1983 book by Hayden Herrera * ''Frida'' (album), a 1971 album by Frida Lyngstad * ''Frida'' (film), a 2002 film about artist Frida Kahlo * ''Frida'' (opera), a 1991 opera based on the life of Frida Kahlo * ''Frida'' (soundtrack), the original soundtrack album to the 2002 film * ''Frieda'' (play), a 1946 play by Ronald Millar * ''Frieda'' (film), a 1947 British film directed by Basil Dearden and starring Mai Zetterling *Frida (ballet), a 2020 ballet by Annabelle Lopez Ochoa based on the life of Frida Kahlo Places *Frieda (Werra), a river in Germany * 722 Frieda, an aster ...
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Large Language Models
A large language model (LLM) is a language model consisting of a neural network with many parameters (typically billions of weights or more), trained on large quantities of unlabelled text using self-supervised learning. LLMs emerged around 2018 and perform well at a wide variety of tasks. This has shifted the focus of natural language processing research away from the previous paradigm of training specialized supervised models for specific tasks. Properties Though the term ''large language model'' has no formal definition, it often refers to deep learning models having a parameter count on the order of billions or more. LLMs are general purpose models which excel at a wide range of tasks, as opposed to being trained for one specific task (such as sentiment analysis, named entity recognition, or mathematical reasoning). The skill with which they accomplish tasks, and the range of tasks at which they are capable, seems to be a function of the amount of resources (data, parameter-si ...
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Real-time Computing
Real-time computing (RTC) is the computer science term for hardware and software systems subject to a "real-time constraint", for example from event to system response. Real-time programs must guarantee response within specified time constraints, often referred to as "deadlines". Ben-Ari, Mordechai; "Principles of Concurrent and Distributed Programming", ch. 16, Prentice Hall, 1990, , page 164 Real-time responses are often understood to be in the order of milliseconds, and sometimes microseconds. A system not specified as operating in real time cannot usually ''guarantee'' a response within any timeframe, although ''typical'' or ''expected'' response times may be given. Real-time processing ''fails'' if not completed within a specified deadline relative to an event; deadlines must always be met, regardless of system load. A real-time system has been described as one which "controls an environment by receiving data, processing them, and returning the results sufficiently quic ...
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Computer Program
A computer program is a sequence or set of instructions in a programming language for a computer to execute. Computer programs are one component of software, which also includes documentation and other intangible components. A computer program in its human-readable form is called source code. Source code needs another computer program to execute because computers can only execute their native machine instructions. Therefore, source code may be translated to machine instructions using the language's compiler. (Assembly language programs are translated using an assembler.) The resulting file is called an executable. Alternatively, source code may execute within the language's interpreter. If the executable is requested for execution, then the operating system loads it into memory and starts a process. The central processing unit will soon switch to this process so it can fetch, decode, and then execute each machine instruction. If the source code is requested for e ...
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Intelligence
Intelligence has been defined in many ways: the capacity for abstraction, logic, understanding, self-awareness, learning, emotional knowledge, reasoning, planning, creativity, critical thinking, and problem-solving. It can be described as the ability to perceive or infer information; and to retain it as knowledge to be applied to adaptive behaviors within an environment or context. The term rose to prominence during the early 1900s. Most psychologists believe that intelligence can be divided into various domains or competencies. Intelligence has been long-studied in humans, and across numerous disciplines. It has also been observed in the Animal cognition, cognition of non-human animals. Some researchers have suggested that Plant, plants exhibit forms of intelligence, though this remains controversial. Intelligence in computers or other machines is called artificial intelligence. Etymology The word ''wikt:intelligence#English, intelligence'' derives from the Latin nouns ' ...
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Turing Test
The Turing test, originally called the imitation game by Alan Turing in 1950, is a test of a machine's ability to exhibit intelligent behaviour equivalent to, or indistinguishable from, that of a human. Turing proposed that a human evaluator would judge natural language conversations between a human and a machine designed to generate human-like responses. The evaluator would be aware that one of the two partners in conversation was a machine, and all participants would be separated from one another. The conversation would be limited to a text-only channel, such as a computer keyboard and screen, so the result would not depend on the machine's ability to render words as speech. If the evaluator could not reliably tell the machine from the human, the machine would be said to have passed the test. The test results would not depend on the machine's ability to give correct answers to questions, only on how closely its answers resembled those a human would give. The test was intr ...
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Computing Machinery And Intelligence
"Computing Machinery and Intelligence" is a seminal paper written by Alan Turing on the topic of artificial intelligence. The paper, published in 1950 in ''Mind'', was the first to introduce his concept of what is now known as the Turing test to the general public. Turing's paper considers the question "Can machines think?" Turing says that since the words "think" and "machine" cannot be clearly defined we should "replace the question by another, which is closely related to it and is expressed in relatively unambiguous words." To do this, he must first find a simple and unambiguous idea to replace the word "think", second he must explain exactly which "machines" he is considering, and finally, armed with these tools, he formulates a new question, related to the first, that he believes he can answer in the affirmative. Turing's test Rather than trying to determine if a machine is thinking, Turing suggests we should ask if the machine can win a game, called the "Imitation Game". ...
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Alan Turing
Alan Mathison Turing (; 23 June 1912 – 7 June 1954) was an English mathematician, computer scientist, logician, cryptanalyst, philosopher, and theoretical biologist. Turing was highly influential in the development of theoretical computer science, providing a formalisation of the concepts of algorithm and computation with the Turing machine, which can be considered a model of a general-purpose computer. He is widely considered to be the father of theoretical computer science and artificial intelligence. Born in Maida Vale, London, Turing was raised in southern England. He graduated at King's College, Cambridge, with a degree in mathematics. Whilst he was a fellow at Cambridge, he published a proof demonstrating that some purely mathematical yes–no questions can never be answered by computation and defined a Turing machine, and went on to prove that the halting problem for Turing machines is undecidable. In 1938, he obtained his PhD from the Department of ...
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Hallucination (artificial Intelligence)
In artificial intelligence, a hallucination or artificial hallucination is a confident response by an artificial intelligence that does not seem to be justified by its training data when the model has a tendency of "hallucinating" deceptive data. The term is derived from the psychological concept of hallucination because they share similar characteristics. One of the dangers of hallucinations is that the output of the model will look correct even if it is wrong. In natural language processing In natural language processing, a hallucination is often defined as "generated content that is nonsensical or unfaithful to the provided source content". Errors in encoding and decoding between text and representations can cause hallucinations. AI training to produce diverse responses can also lead to hallucination. Hallucinations can also occur when the AI is trained on a dataset wherein labeled summaries, despite being factually accurate, are not directly grounded in the labeled data purp ...
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Virtual Assistant
An intelligent virtual assistant (IVA) or intelligent personal assistant (IPA) is a software agent that can perform tasks or services for an individual based on commands or questions. The term " chatbot" is sometimes used to refer to virtual assistants generally or specifically accessed by online chat. In some cases, online chat programs are exclusively for entertainment purposes. Some virtual assistants are able to interpret human speech and respond via synthesized voices. Users can ask their assistants questions, control home automation devices and media playback via voice, and manage other basic tasks such as email, to-do lists, and calendars with verbal commands. A similar concept, however with differences, lays under the dialogue systems. As of 2017, the capabilities and usage of virtual assistants are expanding rapidly, with new products entering the market and a strong emphasis on both email and voice user interfaces. Apple and Google have large installed bases of u ...
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Customer Support
Customer support is a range of services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. Regarding technology products such as mobile phones, televisions, computers, software products or other electronic or mechanical goods, it is termed technical support. Phone and Emails are the primary means to offer web-based assistance for your customers when matters do not require an immediate answer. Low-cost, non-intrusive and anywhere-anytime access are some of the advantages of email-based communications. Trouble Ticketing System and CRM Applications help keep track of a series of follow-up correspondence with a particular customer. Services offered via email response management is claims processing, polling/media analysis, subscription services, troubleshooting, complaint registrations etc. Being a successful Customer Support agent r ...
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Customer Service
Customer service is the assistance and advice provided by a company to those people who buy or use its products or services. Each industry requires different levels of customer service, but in the end, the idea of a well-performed service is that of increasing revenues. The perception of success of the customer service interactions is dependent on employees "who can adjust themselves to the personality of the customer". Customer service is often practiced in a way that reflects the strategies and values of a firm. Good quality customer service is usually measured through customer retention. Customer service for some firms is part of the firm’s intangible assets and can differentiate it from others in the industry. One good customer service experience can change the entire perception a customer holds towards the organization. Customer service does not only focus on the external aspect of the organization, but also the internal relations that facilitate the business activity. For ...
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