Business Process Framework (eTOM)
The Business Process Framework is an operating model framework for telecom service providers in the telecommunications industry.Brenner, Michael, et al.Service Provisioning-Challenges, Process Alignment and Tool Support" Bergstra, J. und M. Burgess (Herausgeber): Handbook of Network and System Administration. Elsevier (2007). The model describes the required business processes of service providers and defines key elements and how they should interact. The Business Process Framework (eTOM) is a standard maintained by the TM Forum, an association for service providers and their suppliers in the telecommunications and entertainment industries. History The development of business process standardization for telecom service providers started with the founding of the TM Forum in 1988. The initial goal was to facilitate the creation of 'interoperable network management products'.Robert Oebele Reitsma (2011) ''Innovating Mass-customized Service.'' p. 128 The first approved standard ... [...More Info...]       [...Related Items...]     OR:     [Wikipedia]   [Google]   [Baidu]   |
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ETOM
The Business Process Framework is an operating model framework for telecom service providers in the telecommunications industry.Brenner, Michael, et al.Service Provisioning-Challenges, Process Alignment and Tool Support" Bergstra, J. und M. Burgess (Herausgeber): Handbook of Network and System Administration. Elsevier (2007). The model describes the required business processes of service providers and defines key elements and how they should interact. The Business Process Framework (eTOM) is a standard maintained by the TM Forum, an association for service providers and their suppliers in the telecommunications and entertainment industries. History The development of business process standardization for telecom service providers started with the founding of the TM Forum in 1988. The initial goal was to facilitate the creation of 'interoperable network management products'.Robert Oebele Reitsma (2011) ''Innovating Mass-customized Service.'' p. 128 The first approved standard w ... [...More Info...]       [...Related Items...]     OR:     [Wikipedia]   [Google]   [Baidu]   |
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Standards
Standard may refer to: Symbols * Colours, standards and guidons, kinds of military signs * Standard (emblem), a type of a large symbol or emblem used for identification Norms, conventions or requirements * Standard (metrology), an object that bears a defined relationship to a unit of measure used for calibration of measuring devices * Standard (timber unit), an obsolete measure of timber used in trade * Breed standard (also called bench standard), in animal fancy and animal husbandry * BioCompute Standard, a standard for next generation sequencing * ''De facto'' standard, product or system with market dominance * Gold standard, a monetary system based on gold; also used metaphorically for the best of several options, against which the others are measured * Internet Standard, a specification ratified as an open standard by the Internet Engineering Task Force * Learning standards, standards applied to education content * Standard displacement, a naval term describing the ... [...More Info...]       [...Related Items...]     OR:     [Wikipedia]   [Google]   [Baidu]   |
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ITU-T
The International Telecommunication Union Telecommunication Standardization Sector (ITU-T) is one of the three Sectors (branches) of the International Telecommunication Union (ITU). It is responsible for coordinating Standardization, standards for telecommunications and Information Communication Technology, such as X.509 for cybersecurity, Y.3172 and Y.3173 for machine learning, and H.264/MPEG-4 AVC for video compression, between its Member States, Private Sector Members, and Academia Members. The World Telecommunication Standardization Assembly (WTSA), the sector's governing conference, convenes every four years. ITU-T has a permanent Secretariat (administrative office), secretariat called the Telecommunication Standardization Bureau (TSB), which is based at the ITU headquarters in Geneva, Switzerland. The current director of the TSB is Seizo Onoe (of Japan), whose 4-year term commenced on 1 January 2023. Seizo Onoe succeeded Chaesub Lee of South Korea, who was director from 1 J ... [...More Info...]       [...Related Items...]     OR:     [Wikipedia]   [Google]   [Baidu]   |
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ISO 9000
The ISO 9000 family is a set of international standards for Quality (business), quality management systems. It was developed in March 1987 by International Organization for Standardization. The goal of these standards is to help organizations ensure that they meet customer and other Stakeholder (corporate), stakeholder needs within the statutory and regulatory requirements related to a product or service. The standards were designed to fit into an integrated management system. The ISO refers to the set of standards as a "family", bringing together the standard for quality management systems and a set of "supporting standards", and their presentation as a family facilitates their integrated application within an organisation. ISO 9000 deals with the fundamentals and vocabulary of QMS, including the seven quality management principles that underlie the family of standards. ISO 9001 deals with the requirements that organizations wishing to meet the standard must fulfill. A companion ... [...More Info...]       [...Related Items...]     OR:     [Wikipedia]   [Google]   [Baidu]   |
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Total Quality Management
Total quality management (TQM) is an organization-wide effort to "install and make a permanent climate where employees continuously improve their ability to provide on-demand products and services that customers will find of particular value." ''Total'' emphasizes that departments in addition to production (for example sales and marketing, accounting and finance, engineering and design) are obligated to improve their operations; ''management'' emphasizes that executives are obligated to actively manage quality through funding, training, staffing, and goal setting. While there is no widely agreed-upon approach, TQM efforts typically draw heavily on the previously developed tools and techniques of quality control. TQM received widespread attention during the late 1980s and early 1990s before being overshadowed by ISO 9000, Lean manufacturing, and Six Sigma. History In the late 1970s and early 1980s, the developed countries of North America and Western Europe suffered economic ... [...More Info...]       [...Related Items...]     OR:     [Wikipedia]   [Google]   [Baidu]   |
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Information Technology
Information technology (IT) is a set of related fields within information and communications technology (ICT), that encompass computer systems, software, programming languages, data processing, data and information processing, and storage. Information technology is an application of computer science and computer engineering. The term is commonly used as a synonym for computers and computer networks, but it also encompasses other information distribution technologies such as television and telephones. Several products or services within an economy are associated with information technology, including computer hardware, software, electronics, semiconductors, internet, Telecommunications equipment, telecom equipment, and e-commerce.. An information technology system (IT system) is generally an information system, a communications system, or, more specifically speaking, a Computer, computer system — including all Computer hardware, hardware, software, and peripheral equipment � ... [...More Info...]       [...Related Items...]     OR:     [Wikipedia]   [Google]   [Baidu]   |
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ITIL
ITIL (previously and also known as Information Technology Infrastructure Library) is a framework with a set of practices (previously processes) for IT activities such as IT service management (ITSM) and IT asset management (ITAM) that focus on aligning IT services with the needs of the business. ITIL describes best practices, including processes, procedures, tasks, and checklists which are neither organization-specific nor technology-specific. It is designed to allow organizations to establish a baseline and can be used to demonstrate compliance and to measure improvements. There is no formal independent third-party compliance assessment available to demonstrate ITIL compliance in an organization. Certification in ITIL is only available to individuals and not organizations. Since 2021, the ITIL trademark has been owned by PeopleCert. History Responding to growing dependence on IT, the UK Government's Central Computer and Telecommunications Agency (CCTA) in the 1980s develo ... [...More Info...]       [...Related Items...]     OR:     [Wikipedia]   [Google]   [Baidu]   |
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Frameworx
Frameworx is an enterprise architecture framework geared towards communications service providers. It is developed by the TM Forum. Structure Frameworx consists of four frameworks: * Application Framework (sometimes referred to as the Telecom Application Map (TAM)) * Business Process Framework (eTOM) * Information Framework (sometimes referred to as the Shared Information/Data (SID) model) * Integration Frameworks (which is developed in the TM Forum Integration Program (TIP)) Information Framework The Information Framework (formally Shared Information/Data Model or SID) is a unified reference data model providing a single set of terms for business objects in telecommunications. The objective is to enable people in different departments, companies or geographical locations to use the same terms to describe the same real world objects, practices and relationships. It is part of Frameworx. The Information Framework, as the Frameworx information model, provides an information/dat ... [...More Info...]       [...Related Items...]     OR:     [Wikipedia]   [Google]   [Baidu]   |
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Operating Model
An operating model is both an abstract and visual representation (model) of how an organization delivers value to its customers or beneficiaries as well as how an organization actually runs itself. Definition There are different ways of defining the elements that make up an operating model. :''People'', ''process'' and ''technology'' is one commonly used definition, ''process'', ''organization'' and ''technology'' is another. An organization is a complex system for delivering value. An operating model breaks this system into components, showing how it works. It can help different participants understand the whole. It can help leaders identify problems that are causing under performance. It can help those making changes check that they have thought through all elements and that the whole will still work. It can help those transforming an operation coordinate all the different changes that need to happen. An operating model is like the blueprint for a building. It is more dynamic ... [...More Info...]       [...Related Items...]     OR:     [Wikipedia]   [Google]   [Baidu]   |
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NGOSS
Frameworx is an enterprise architecture framework geared towards communications service providers. It is developed by the TM Forum. Structure Frameworx consists of four frameworks: * Application Framework (sometimes referred to as the Telecom Application Map (TAM)) * Business Process Framework (eTOM) * Information Framework (sometimes referred to as the Shared Information/Data (SID) model) * Integration Frameworks (which is developed in the TM Forum Integration Program (TIP)) Information Framework The Information Framework (formally Shared Information/Data Model or SID) is a unified reference data model providing a single set of terms for business objects in telecommunications. The objective is to enable people in different departments, companies or geographical locations to use the same terms to describe the same real world objects, practices and relationships. It is part of Frameworx. The Information Framework, as the Frameworx information model, provides an information/dat ... [...More Info...]       [...Related Items...]     OR:     [Wikipedia]   [Google]   [Baidu]   |