AstraQom International is a multi-national holding company that serves the

telecommunication Telecommunication is the transmission of information by various types of technologies over wire, radio, optical, or other electromagnetic systems. It has its origin in the desire of humans for communication over a distance greater than that fe ...

s sector. The company is a provider of

VoIP Voice over Internet Protocol (VoIP), also called IP telephony, is a method and group of technologies for the delivery of voice communications and multimedia sessions over Internet Protocol (IP) networks, such as the Internet. The terms Internet t ...

services and integrated communication solutions. AstraQom currently provides VoIP services in more than 100 countries, covering 4 major regions: the

Americas The Americas, which are sometimes collectively called America, are a landmass comprising the totality of North and South America. The Americas make up most of the land in Earth's Western Hemisphere and comprise the New World. Along with th ...

, Asia-Pacific, and the

Europe Europe is a large peninsula conventionally considered a continent in its own right because of its great physical size and the weight of its history and traditions. Europe is also considered a subcontinent of Eurasia and it is located entirel ...

Middle East The Middle East ( ar, الشرق الأوسط, ISO 233: ) is a geopolitical region commonly encompassing Arabia (including the Arabian Peninsula and Bahrain), Asia Minor (Asian part of Turkey except Hatay Province), East Thrace (Europ ...

and

Africa Africa is the world's second-largest and second-most populous continent, after Asia in both cases. At about 30.3 million km2 (11.7 million square miles) including adjacent islands, it covers 6% of Earth's total surface area ...

Region.

Background

AstraQom was founded in 2008 as AstraQom Corporation. In 2009, AstraQom Corp amalgamated with Aon Communications (Canada) Inc., a network development provider based in Ottawa. In August 2011, the company moved its headquarters to Ottawa, Ontario to consolidate its Canadian offices and establish a headquarters. In early 2012, the first subsidiary was created as a Canadian

business provider – AstraQom Canada Corporation – a Federal Canadian corporation with main offices in Ottawa, Ontario. That same year, AstraQom's Immersion in Promoting Industry Peers won the 2011 Kamailio (OpenSER) Award. In April 2012, AstraQom expanded their Hosted PBX client services with the addition of a Virtual Receptionist service. A virtual receptionist service provides a live answering option to small businesses that cannot afford, or do not need, a full-time receptionist. The service uses a toll-free number that is answered by agents who act as receptionists for various companies. AstraQom Canada, AstraQom International's subsidiary, expanded in December 2013 by acquirin
Shi Lian Telecom
a business telephone service provider targeting Chinese-owned businesses in Canada and the United States. In May 2014, AstraQom moved its global headquarters to Silicon Valley and opened an office in

San Jose, California San Jose, officially San José (; ; ), is a major city in the U.S. state of California that is the cultural, financial, and political center of Silicon Valley and largest city in Northern California by both population and area. With a 2020 popu ...

. Early in 2015, AstraQom Canada moved its headquarters to the Greater Toronto Area (GTA), opening its second Canadian office and 6th international office. The company's Ottawa office now serves as its main network hub. It also started supporting immigrant entrepreneurs, small businesses and diversity initiatives. Global expansion of AstraQom has included the opening of offices in the

United States The United States of America (U.S.A. or USA), commonly known as the United States (U.S. or US) or America, is a country primarily located in North America. It consists of 50 states, a federal district, five major unincorporated territori ...

, the

United Kingdom The United Kingdom of Great Britain and Northern Ireland, commonly known as the United Kingdom (UK) or Britain, is a country in Europe, off the north-western coast of the European mainland, continental mainland. It comprises England, Scotlan ...

, Australia and

New Zealand New Zealand ( mi, Aotearoa ) is an island country in the southwestern Pacific Ocean. It consists of two main landmasses—the North Island () and the South Island ()—and over 700 smaller islands. It is the sixth-largest island count ...

in 2015, followed by the

Philippines The Philippines (; fil, Pilipinas, links=no), officially the Republic of the Philippines ( fil, Republika ng Pilipinas, links=no), * bik, Republika kan Filipinas * ceb, Republika sa Pilipinas * cbk, República de Filipinas * hil, Republ ...

and

Brazil Brazil ( pt, Brasil; ), officially the Federative Republic of Brazil (Portuguese: ), is the largest country in both South America and Latin America. At and with over 217 million people, Brazil is the world's fifth-largest country by area ...

, in 2016, followed by a move of the company's headquarters to

Campbell Campbell may refer to: People Surname * Campbell (surname), includes a list of people with surname Campbell Given name * Campbell Brown (footballer), an Australian rules footballer * Campbell Brown (journalist) (born 1968), American television ne ...

California.

Services

AstraQom provides a variety of telecom-related services including:

Hosted PBX A business telephone system is a multiline telephone system typically used in business environments, encompassing systems ranging in technology from the key telephone system (KTS) to the private branch exchange (PBX). A business telephone syst ...

E-Fax Internet fax, e-fax, or online fax is the use of the internet and internet protocols to send a fax (facsimile), rather than using a standard telephone connection and a fax machine. A distinguishing feature of Internet fax, compared to other Intern ...

(incoming faxes at no charge), Virtual telephone numbers (over 100 countries covered),

Virtual office A virtual office is part of the flexible workspace industry that provides businesses with any combination of services, space and/or technology, without those businesses bearing the capital expenses of owning or leasing a traditional office. Virtu ...

, A-Z Termination, Vanity Numbers,

SIP Trunking SIP trunking is a voice over Internet Protocol (VoIP) technology and streaming media service based on the Session Initiation Protocol (SIP) by which Internet telephony service providers (ITSPs) deliver telephone services and unified communications t ...

. Its

Computer telephony integration Computer telephony integration, also called computer–telephone integration or CTI, is a common name for any technology that allows interactions on a telephone and a computer to be coordinated. The term is predominantly used to describe desktop ...

s solutions include CRM,

Hotel A hotel is an establishment that provides paid lodging on a short-term basis. Facilities provided inside a hotel room may range from a modest-quality mattress in a small room to large suites with bigger, higher-quality beds, a dresser, a re ...

and Call Center software integrated with AstraQom's Hosted PBX.

Coverage

AstraQom offers Voice over IP and a range of integrated solutions to the following regions and countries:

Projects and partnerships

In June 2012, AstraQom partnered with Bios Technologies, a provider of computer and network hardware and services serving the West Quebec and Ottawa areas. Bios became the provider of IP communications solutions to federal and provincial public functions, hospitals and businesses, as a re-seller for AstraQom products and services. Following this, AstraQom expanded its Channel Partner program and currently has hundreds of carefully selected resellers around the world.

References

{{Reflist Telecommunications companies of Canada Information technology companies of Canada VoIP companies of the United Kingdom VoIP companies of Australia VoIP companies of Canada

Background

Services

Coverage

Projects and partnerships

See also

References