Since the launch of
Twitter
Twitter is an online social media and social networking service owned and operated by American company Twitter, Inc., on which users post and interact with 280-character-long messages known as "tweets". Registered users can post, like, and ...
on July 15, 2006, there have been many notable uses for the service, in a variety of environments.
In law enforcement
Many
police
The police are a constituted body of persons empowered by a state, with the aim to enforce the law, to ensure the safety, health and possessions of citizens, and to prevent crime and civil disorder. Their lawful powers include arrest a ...
officers use Twitter to provide details on their daily routine and appeals for information regarding crimes they or their organisation are investigating in an attempt to widen the number of people being reached by these appeals. Twitter itself has been viewed as the modern-day
wanted poster
A wanted poster (or wanted sign) is a poster distributed to let the public know of a person whom authorities wish to apprehend. They generally include a picture of the person, either a photograph when one is available or of a facial composi ...
.
In May 2011, the innovative website ''tweetathief'' was launched, which uses numerous social networks alongside a Twitter app to allow people to post lost, missing, found, and stolen pets, people, and items. The site also allows police or other organisations to register and broadcast appeals for information to these social networks.
In legal proceedings
The first criminal prosecution arising from Twitter posts was started in April 2009.
FBI
The Federal Bureau of Investigation (FBI) is the domestic intelligence and security service of the United States and its principal federal law enforcement agency. Operating under the jurisdiction of the United States Department of Justice, t ...
agents arrested Daniel Knight Hayden, who was accused of sending threatening tweets in connection with his plan to attend a
Tea Party protest in
Oklahoma City, Oklahoma
Oklahoma City (), officially the City of Oklahoma City, and often shortened to OKC, is the capital and largest city of the U.S. state of Oklahoma. The county seat of Oklahoma County, it ranks 20th among United States cities in population, an ...
.
In July 2009,
Horizon Realty Group
''Horizon Group Management v. Bonnen'', No.2009L008675 (Circuit Court of Cook County, Ill. Cir. Ct. July20, 2009), was a libel suit brought by Horizon Realty Group, a Chicago real estate management company, against one of its former tenants, Amand ...
, a Chicago real estate management company,
sued a former tenant, Amanda Bonnen, for libel based on a Twitter message she sent to friends. Horizon contended that Bonnen defamed Horizon by posting a tweet to her friends that said, "You should just come anyway. Who said sleeping in a moldy apartment was bad for you? Horizon realty thinks it's ok." Horizon asked for at least $50,000 for the alleged libel. The lawsuit prompted widespread comment from journalists, bloggers, and legal experts. In January 2010, Cook County Circuit Court Judge Diane J. Larsen granted Bonnen's motion to dismiss, stating that the statement was "too vague" to amount to defamation.
In October 2010, PhoneDog unsuccessfully sued employee Noah Kravitz in ''
PhoneDog v. Kravitz
''PhoneDog v. Kravitz'', No. 11-03474 (N.D. Cal. November 8, 2011), was a case in the United States District Court for the Northern District of California about whether Twitter accounts and their passwords could be company property or trade secre ...
'' for misusing trade secrets after he quit his job and began using his PhoneDog Twitter account to post Tweets for a competitor.
In February 2012,
Hamza Kashgari
Hamza Kashgari Mohamad Najeeb (often Hamza Kashgari, ar, حمزة كاشغري; born 1989) is a Saudi poet and a former columnist for the Saudi daily newspaper '' Al-Bilad''. In 2011, he was on a Mabahith watchlist of pro-democracy activists.
...
, a
Saudi poet
and a former columnist for the Saudi daily newspaper ''
Al-Bilad'',
became the subject of a religious and legal controversy after being accused of insulting the prophet
Mohammad
Muhammad ( ar, مُحَمَّد; 570 – 8 June 632 CE) was an Arab religious, social, and political leader and the founder of Islam. According to Islamic doctrine, he was a prophet divinely inspired to preach and confirm the monot ...
in three tweets published on Twitter. Kashgari risks the death penalty for his three tweets.
King
Abdullah of Saudi Arabia ordered that Kashgari be arrested "for crossing red lines and denigrating religious beliefs in God and His Prophet."
Kashgari left Saudi Arabia, trying to seek
political asylum
The right of asylum (sometimes called right of political asylum; ) is an ancient juridical concept, under which people persecuted by their own rulers might be protected by another sovereign authority, like a second country or another ent ...
in New Zealand.
He was deported from
Kuala Lumpur
, anthem = ''Maju dan Sejahtera''
, image_map =
, map_caption =
, pushpin_map = Malaysia#Southeast Asia#Asia
, pushpin_map_caption =
, coordinates =
, sub ...
back to Saudi Arabia on February 12, about three and a half hours before a Malaysian
High Court injunction against the deportation was issued.
In November 2013,
Agence France-Presse and
Getty Images
Getty Images Holdings, Inc. is an American visual media company and is a supplier of stock images, editorial photography, video and music for business and consumers, with a library of over 477 million assets. It targets three markets— creati ...
were ordered to pay $1.2 million compensation to freelance photojournalist Daniel Morel for using his images posted on Twitter related to the
2010 Haiti earthquake
A catastrophic magnitude 7.0 Mw earthquake struck Haiti at 16:53 local time (21:53 UTC) on Tuesday, 12 January 2010. The epicenter was near the town of Léogâne, Ouest department, approximately west of Port-au-Prince, Haiti's ca ...
without his permission, in violation of copyright and Twitter's terms of service.
In education
Research on using Twitter in education has been conducted by
Dr. Reynol Junco and his colleagues. Using a controlled experimental design with random assignment, they found that classroom use of Twitter in specific ways such as continuing course discussions outside of class led to significant increases in student engagement and grades for all of their courses. Junco and his colleagues have also found that these benefits only apply when professors interact with students on Twitter, when they require Twitter use as part of a course, and when Twitter is integrated into the curriculum in ways that make sense for that particular course. This data shows the benefits of Twitter as compared to other static educational technology tools such as blogs, wikis, and learning management systems.
The Distance College of
Shanghai Jiao Tong University
Shanghai Jiao Tong University (SJTU; ) is a Public university, public research university in Shanghai, Shanghai, China. The university is funded by the Ministry of Education of the People's Republic of China, Ministry of Education of China ...
, China, used Twitter with native Chinese students to train communicative and cultural competence. Students had to post a number of English tweets and react to the tweets of their fellow students. Twitter was viewed as a supplement to practice different aspects of the target language in authentic environment.
Mia Moody states that Twitter can be used to teach students. They will be more involved in lectures and lessons if they have a chance to use social media throughout the course. Social media has changed the way people live, connect, and do business. She also explains how it is a good way to improve student participation. Shy students are more likely to open up behind a computer screen or the screen of their smartphone.
The
University of Vienna
The University of Vienna (german: Universität Wien) is a public research university located in Vienna, Austria. It was founded by Duke Rudolph IV in 1365 and is the oldest university in the German-speaking world. With its long and rich h ...
, Austria, used Twitter as an evaluation platform for
student ratings. Every student had to send a tweet after each course unit with feedback to the teacher. Twitter's simplicity and electronic data handling required small administrative effort and turned out to be "a useful tool for evaluating a course formatively."
At the
University of Texas at Dallas
The University of Texas at Dallas (UTD or UT Dallas) is a public research university in Richardson, Texas. It is one of the largest public universities in the Dallas area and the northernmost institution of the University of Texas system. It wa ...
, Twitter has been incorporated into the classroom setting of History courses with large groups of students. This allows more students to express their views in the class discussions and forces them to focus on the central point due to the character limit.
According to ''
The Daily Telegraph
''The Daily Telegraph'', known online and elsewhere as ''The Telegraph'', is a national British daily broadsheet newspaper published in London by Telegraph Media Group and distributed across the United Kingdom and internationally.
It was f ...
'', Twitter is put on the new primary school curriculum. Children should be able to "organise and adjust" speaking and writing skills depending on the technology being used, including using "emails, messaging, wikis and twitters." During the primary years, children should also be taught to speak, write and broadcast using "blogs, podcasts, websites, email
ndvideo."
In 2009, higher education faculty began using Twitter to help establish social presence and just-in-time interaction with students who are not bound by a learning management system.
Educational organizations in Spain and other countries also use Twitter in the virtual classrooms. Such is the cause of Universidad Oberta de Catalunya, Postgraduate School. Students utilize Twitter to summarize courses learning outcomes.
An example of an educational Twitter account is
@RealTimeWWII, which tweets the events of
World War II
World War II or the Second World War, often abbreviated as WWII or WW2, was a world war that lasted from 1939 to 1945. It involved the World War II by country, vast majority of the world's countries—including all of the great power ...
on a daily basis from 2011 until 2017.
In health and medicine
There have been many applications of social media within health contexts, ranging from the
World Health Organization
The World Health Organization (WHO) is a specialized agency of the United Nations responsible for international public health. The WHO Constitution states its main objective as "the attainment by all peoples of the highest possible level o ...
using Twitter during the
H1N1
In virology, influenza A virus subtype H1N1 (A/H1N1) is a subtype of influenza A virus. Major outbreaks of H1N1 strains in humans include the Spanish flu, the 1977 Russian flu pandemic and the 2009 swine flu pandemic. It is an orthomyxoviru ...
pandemic, with more than 11,700 followers, to medical practices and health professionals obtaining information to inform their clinical practice.
The use of
web 2.0
Web 2.0 (also known as participative (or participatory) web and social web) refers to websites that emphasize user-generated content, ease of use, participatory culture and interoperability (i.e., compatibility with other products, systems, and ...
tools and especially
Twitter
Twitter is an online social media and social networking service owned and operated by American company Twitter, Inc., on which users post and interact with 280-character-long messages known as "tweets". Registered users can post, like, and ...
is in full expansion. Twitter has jumped from the personal field to the professional with great success, joining as a means of regular dissemination in
scientific congresses. Although initially the tweeted community was small and a few were responsible for a majority of tweets, the progressive growth and penetration of Twitter has made that in recent congresses, these influencers and institutional accounts are no longer the main driver of the use of Twitter in the congresses. Given the global trend, it is expected that tools such as Twitter play an increasingly important role in the management and transmission of knowledge, as well as in the creation of
collaborative network
A collaborative network is a network consisting of a variety of entities (e.g. organizations and people) that are largely autonomous, geographically distributed, and heterogeneous in terms of their operating environment, culture, social capital and ...
s between professionals.
In emergencies
Research reported in ''
New Scientist
''New Scientist'' is a magazine covering all aspects of science and technology. Based in London, it publishes weekly English-language editions in the United Kingdom, the United States and Australia. An editorially separate organisation publish ...
'' in May 2008 found that blogs, maps, photo sites and instant messaging systems like Twitter did a better job of getting information out during emergencies than either the traditional news media or government emergency services. The study also found that those using Twitter during the fires in California in October 2007 kept their followers (who were often friends and neighbors) informed of their whereabouts and of the location of various fires minute by minute. Relief effort organizations are also using Twitter. The
American Red Cross
The American Red Cross (ARC), also known as the American National Red Cross, is a non-profit humanitarian organization that provides emergency assistance, disaster relief, and disaster preparedness education in the United States. It is the desig ...
started using Twitter to exchange minute-by-minute information about local disasters including statistics and directions.
During the
2008 Mumbai attacks
The 2008 Mumbai attacks (also referred to as 26/11, pronounced "twenty six eleven") were a series of terrorist attacks that took place in November 2008, when 10 members of Lashkar-e-Taiba, an Islamist terrorist organisation from Pakistan, ...
, eyewitnesses sent an estimated 16 tweets every second. Twitter users on the ground helped compile a list of the dead and injured. In addition, users sent out vital information such as emergency phone numbers and the location of hospitals needing blood donations.
CNN called this "the day that
social media
Social media are interactive media technologies that facilitate the creation and sharing of information, ideas, interests, and other forms of expression through virtual communities and networks. While challenges to the definition of ''social me ...
appeared to come of age" since many different groups made significant use of Twitter to gather news and coordinate responses.
In January 2009,
US Airways Flight 1549
US Airways Flight 1549 was a regularly scheduled US Airways flight from New York City ( LaGuardia Airport), to Charlotte and Seattle, in the United States. On January 15, 2009, the Airbus A320 serving the flight struck a flock of birds s ...
experienced multiple
bird strike
A bird strike—sometimes called birdstrike, bird ingestion (for an engine), bird hit, or bird aircraft strike hazard (BASH)—is a collision between an airborne animal (usually a bird or bat) and a moving vehicle, usually an aircraft. The term ...
s and had to
land in water in the
Hudson River
The Hudson River is a river that flows from north to south primarily through eastern New York. It originates in the Adirondack Mountains of Upstate New York and flows southward through the Hudson Valley to the New York Harbor between Ne ...
. Janis Krums, a passenger on one of the ferries that rushed to help, took a picture of the downed plane as passengers were still evacuating and sent it to
Twitpic
TwitPic was a website and app that allowed users to post pictures to the Twitter microblogging service, which at the time of TwitPic's creation could not be posted to Twitter directly. TwitPic was often used by citizen journalists to upload and d ...
before any other media arrived at the scene.
For this he won the
Shorty Award for Real-Time Photo of the Year.
The Victorian
Country Fire Authority
The Country Fire Authority (CFA) is a volunteer fire service responsible for fire suppression, rescues, and response to other accidents and hazards across most of the state Victoria, Australia. CFA comprises over 1,200 brigades organised in 2 ...
in Australia used Twitter to send out regular alerts and updates regarding the February
2009 bushfires. The then Prime Minister of Australia
Kevin Rudd
Kevin Michael Rudd (born 21 September 1957) is an Australian former politician and diplomat who served as the 26th prime minister of Australia from 2007 to 2010 and again from June 2013 to September 2013, holding office as the leader of the ...
used his Twitter account to send out information on the fires, how to donate money and blood, and where to seek emergency help.
In April 2009, public health departments used Twitter to provide updates on
H1N1
In virology, influenza A virus subtype H1N1 (A/H1N1) is a subtype of influenza A virus. Major outbreaks of H1N1 strains in humans include the Spanish flu, the 1977 Russian flu pandemic and the 2009 swine flu pandemic. It is an orthomyxoviru ...
cases.
Twitter was also massively used in 2014 Balkan floods. Its efficiency and speed was considered to be "very useful" in exchanging information about flood victims and missing persons.
In public opinion and trends
During the ''
CBC News
CBC News is a division of the Canadian Broadcasting Corporation responsible for the news gathering and production of news programs on the corporation's English-language operations, namely CBC Television, CBC Radio, CBC News Network, and CBC.c ...
'' television coverage of the Canadian federal election on October 14, 2008, the CBC cited tweets regarding
Elizabeth May
Elizabeth Evans May (born June 9, 1954) is a Canadian politician, environmentalist, author, activist, and lawyer who is serving as the leader of the Green Party of Canada since 2022, and previously served as the leader from 2006 to 2019. Sh ...
and
Stéphane Dion
Stéphane Maurice Dion (born 28 September 1955) is a Canadian diplomat, academic and former politician who has been the List of ambassadors of Canada to France, Canadian ambassador to France and Monaco since 2022 and special envoy to the Europe ...
along with a graph of items mentioned on Twitter as evidence that people were calling for Dion to step down in response to the election results.
As of April 26, 2010, the Australian television program
''Q&A'' began showing selected tweets on screen during the live broadcast, which carried the hashtag "#qanda".
''Ratio''
The ''
ratio
In mathematics, a ratio shows how many times one number contains another. For example, if there are eight oranges and six lemons in a bowl of fruit, then the ratio of oranges to lemons is eight to six (that is, 8:6, which is equivalent to the ...
'' is a tongue-in-cheek rule-of-thumb method of judging how popular a Twitter post is, by comparing the number of replies and/or quote retweets to likes. A comment that has many replies but few likes is judged likely to be unpopular and the replies are likely those expressing disapproval.
Another common form of ''ratio'' is when a reply or quote retweet (typically expressing an opposing viewpoint to the original post) gets more likes than the post it is replying to, signifying that more people agree with the reply than the original post. Twitter users may "initiate" a ''ratio'' by replying or quote retweeting a tweet with the text ''"ratio"'' in the hopes that their tweet acquires more likes and/or retweets than the tweet being replied to. They may not always succeed; a ''"ratio"'' tweet that does not achieve this is known as a ''failed ratio'' or ''flop.''
Social trends
Analyzing frequency, content and other metrics of how users interact with Twitter can uncover social trends and social networks. "As users interact via social media spaces, like Twitter, they form connections that emerge into complex social network structures. These connections are indicators of content sharing, and network structures reflect patterns of information flow."
Politics and protests
Twitter has been instrumental in politics and protests. One of Twitter's
mission statement
A mission statement is a short statement of why an organization exists, what its overall goal is, the goal of its operations: what kind of product or service it provides, its primary customers or market, and its geographical region of operatio ...
s is, "At Twitter, we believe that the open exchange of information can have a positive global impact." People around the world have taken this idea, using the 140-character tweet to spark an interest or gain attention for a cause or issue. but on November 7, 2017, the limit was doubled to 280 characters.
Politicians have used it in attempts to influence their followers and persuade their opponents.
Campaigning
Twitter was used by candidates in the
2008 U.S. presidential campaign throughout the race.
Democratic Party Democratic Party most often refers to:
*Democratic Party (United States)
Democratic Party and similar terms may also refer to:
Active parties Africa
*Botswana Democratic Party
*Democratic Party of Equatorial Guinea
*Gabonese Democratic Party
*Demo ...
nominee
Barack Obama
Barack Hussein Obama II ( ; born August 4, 1961) is an American politician who served as the 44th president of the United States from 2009 to 2017. A member of the Democratic Party (United States), Democratic Party, Obama was the first Af ...
used it for publicity. The
Nader
Nader is a masculine given name and surname of Arabic origin ( ''Nādir'', meaning "rare", "unique") and may refer to:
Persons Given name
* Nader Shah, former Shah of Iran (Persia)
* Nader Ahmadi (born 1986), Iranian football player
* Nader ...
–
Gonzalez
Gonzalez or González may refer to:
People
* González (surname)
Places
* González, Cesar, Colombia
* González Municipality, Tamaulipas, Mexico
* Gonzalez, Florida, United States
* González Island, Antarctica
* González Anchorage, Antarctica ...
campaign updated its ballot access teams in real time with Twitter and
Google Maps
Google Maps is a web mapping platform and consumer application offered by Google. It offers satellite imagery, aerial photography, street maps, 360° interactive panorama, interactive panoramic views of streets (Google Street View, Street View ...
. Twitter use increased by 43% on the day of the United States 2008 election.
In 2009, the
Republican Party in
Connecticut
Connecticut () is the southernmost state in the New England region of the Northeastern United States. It is bordered by Rhode Island to the east, Massachusetts to the north, New York to the west, and Long Island Sound to the south. Its cap ...
set up 33 fake Twitter accounts in the names of the
Democratic Party Democratic Party most often refers to:
*Democratic Party (United States)
Democratic Party and similar terms may also refer to:
Active parties Africa
*Botswana Democratic Party
*Democratic Party of Equatorial Guinea
*Gabonese Democratic Party
*Demo ...
members of the state legislature.
The Republicans used the accounts to send out tweets in the names of the Democrats.
When Twitter discovered the scheme, it shut down the fake accounts, quoting the applicable company policy.
''
The Hartford Courant
The ''Hartford Courant'' is the largest daily newspaper in the U.S. state of Connecticut, and is considered to be the oldest continuously published newspaper in the United States. A morning newspaper serving most of the state north of New H ...
'' editorialized: "Republicans get an A for innovation, but a D for ethics."
During the
2010 federal election campaign in Australia, the New South Wales Opposition Leader
Barry O'Farrell
Barry Robert O'Farrell (born 24 May 1959) is a former Australian politician who has been Australia's High Commissioner to India and non-resident Ambassador to Bhutan since May 2020. O'Farrell was the 43rd Premier of New South Wales and Minist ...
publicly tweeted comments about the Liberal party's readiness for the election, thinking he was sending a private message to a journalist.
Examples of impact
During the 13th
Federal Assembly in May 2009, two members of the German
Bundestag
The Bundestag (, "Federal Diet (assembly), Diet") is the German Federalism, federal parliament. It is the only federal representative body that is directly elected by the German people. It is comparable to the United States House of Representat ...
leaked the result of the
German presidential election via Twitter before the
President of the Bundestag
The president of the Bundestag (german: Präsident des Deutschen Bundestages or ) presides over the sessions of the Bundestag, the federal parliament of Germany, with functions similar to that of a speaker in other countries. In the German ord ...
officially announced
Horst Köhler
Horst Köhler (; born 22 February 1943) is a German politician who served as President of Germany from 2004 to 2010. As the candidate of the two Christian Democratic sister parties, the CDU (of which he is a member) and the CSU, as well as the ...
as the winner. In June 2009, following the
allegations of fraud in the
Iranian presidential election The President of Iran is the highest official elected by direct, popular vote, although the President carries out the decrees, and answers to the Supreme Leader of Iran, who functions as the country's head of state.(see Article 110 of the constituti ...
, protesters used Twitter as a rallying tool and method of communication with the outside world after the government blocked several other modes of communication.
[
]
On June 15, 2009, Twitter rescheduled a planned 90-minute maintenance outage after a number of Twitter users and the
US State Department
The United States Department of State (DOS), or State Department, is an executive department of the U.S. federal government responsible for the country's foreign policy and relations. Equivalent to the ministry of foreign affairs of other na ...
asked Twitter executives to delay the shutdown because of concerns about the service's role as a primary communication medium by the protesters in Iran.
CNN's coverage of the conflict was criticized in tweets with the hashtag "#CNNfail".
Twitter was also used to organize
DDoS
In computing, a denial-of-service attack (DoS attack) is a cyber-attack in which the perpetrator seeks to make a machine or network resource unavailable to its intended users by temporarily or indefinitely disrupting services of a host connect ...
attacks against Iranian government websites.
In August 2009, when American opponents of
President
President most commonly refers to:
*President (corporate title)
* President (education), a leader of a college or university
*President (government title)
President may also refer to:
Automobiles
* Nissan President, a 1966–2010 Japanese f ...
Barack Obama
Barack Hussein Obama II ( ; born August 4, 1961) is an American politician who served as the 44th president of the United States from 2009 to 2017. A member of the Democratic Party (United States), Democratic Party, Obama was the first Af ...
's
health insurance reform proposals attacked the British
National Health Service
The National Health Service (NHS) is the umbrella term for the publicly funded healthcare systems of the United Kingdom (UK). Since 1948, they have been funded out of general taxation. There are three systems which are referred to using the " ...
, thousands of NHS users took part in a Twitter campaign expressing their support for the NHS with use of the "#welovetheNHS" hashtag. The hashtag was initiated by
Irish
Irish may refer to:
Common meanings
* Someone or something of, from, or related to:
** Ireland, an island situated off the north-western coast of continental Europe
***Éire, Irish language name for the isle
** Northern Ireland, a constituent unit ...
comedy writer
Comedy is a genre of fiction that consists of discourses or works intended to be humorous or amusing by inducing laughter, especially in theatre, film, stand-up comedy, television, radio, books, or any other entertainment medium. The term orig ...
Graham Linehan
Graham Linehan () (born 22 May 1968) is an Irish television writer and anti-transgender activist. He created or co-created the sitcoms '' Father Ted'' (1995–1998), '' Black Books'' (2000–2004) and '' The IT Crowd'' (2006–2013). He has al ...
, who said he wanted to use a Twitter campaign "as a counterweight against the lies of the American right". The campaign also received the support of several politicians including
British Prime Minister
The prime minister of the United Kingdom is the head of government of the United Kingdom. The prime minister advises the sovereign on the exercise of much of the royal prerogative, chairs the Cabinet and selects its ministers. As modern ...
Gordon Brown
James Gordon Brown (born 20 February 1951) is a British former politician who served as Prime Minister of the United Kingdom and Leader of the Labour Party (UK), Leader of the Labour Party from 2007 to 2010. He previously served as Chance ...
.
New York City
New York, often called New York City or NYC, is the most populous city in the United States. With a 2020 population of 8,804,190 distributed over , New York City is also the most densely populated major city in the U ...
activist Elliott Madison used Twitter to message an order to disperse from the Pittsburgh police during the
2009 G-20 Pittsburgh protests
The 2009 G20 Pittsburgh Summit was the third meeting of the G20 heads of state/heads of government to discuss financial markets and the world economy.
The G20 is the premier forum for discussing, planning and monitoring international economic ...
. Police raided Madison's hotel room, and one week later Madison's New York home was raided by FBI agents, who conducted a sixteen-hour search. Police claim Madison and a co-defendant used computers and a radio scanner to track police movements and then passed on that information to protesters using cell phones and Twitter. Madison is being charged with hindering apprehension or prosecution, criminal use of a communication facility, and possession of instruments of crime. The FBI collected miscellany such as refrigerator magnets, and a Curious George stuffed animal, despite that the warrant issued asked for evidence that indicated potential violations of
federal rioting laws. In light of the
United States Department of State
The United States Department of State (DOS), or State Department, is an United States federal executive departments, executive department of the Federal government of the United States, U.S. federal government responsible for the country's fore ...
's recent public support of Twitter use in the politics of
Iran
Iran, officially the Islamic Republic of Iran, and also called Persia, is a country located in Western Asia. It is bordered by Iraq and Turkey to the west, by Azerbaijan and Armenia to the northwest, by the Caspian Sea and Turkm ...
,
Moldova
Moldova ( , ; ), officially the Republic of Moldova ( ro, Republica Moldova), is a landlocked country in Eastern Europe. It is bordered by Romania to the west and Ukraine to the north, east, and south. The unrecognised state of Transnist ...
, and
Honduras, it is asked whether the State Department supports free speech in the United States.
In October 2009, after ''
The Guardian
''The Guardian'' is a British daily newspaper
A newspaper is a periodical publication containing written information about current events and is often typed in black ink with a white or gray background.
Newspapers can cover a wide ...
'' newspaper was served with an injunction banning it from reporting on a parliamentary matter, it published a cryptic article with the few details it was allowed to report. The paper claimed that this case appears "to call into question privileges guaranteeing free speech established under the
1688 Bill of Rights
The Bill of Rights 1689 is an Act of the Parliament of England, which sets out certain basic civil rights and clarifies who would be next to inherit the Crown, and is seen as a crucial landmark in English constitutional law. It received Royal ...
". The paper's editor
Alan Rusbridger
Alan Charles Rusbridger (born 29 December 1953) is a British journalist, who was formerly editor-in-chief of ''The Guardian'' and then principal of Lady Margaret Hall, Oxford.
Rusbridger became editor-in-chief of ''The Guardian'' in 1995, hav ...
credited Twitter users with taking the initiative to provide details that the press was not allowed to print, namely, that the injunction was taken out by the London solicitor
Carter-Ruck on behalf of commodities trader
Trafigura
Trafigura Group Pte. Ltd. is a Singaporean-based Swiss multinational commodity trading company founded in 1993 that trades in base metals and energy. It is the world's largest private metals trader and second-largest oil trader having built or ...
, who did not want public discussion of the
2006 Côte d'Ivoire toxic waste dump
The 2006 Ivory Coast toxic waste dump was a health crisis in Ivory Coast in which a ship registered in Panama, the ''Probo Koala'', chartered by the Singaporean-based oil and commodity shipping company Trafigura Beheer BV, offloaded toxic wast ...
scandal and the resulting Minton Report (available on
WikiLeaks
WikiLeaks () is an international non-profit organisation that published news leaks and classified media provided by anonymous sources. Julian Assange, an Australian Internet activist, is generally described as its founder and director and ...
). The reporting injunction was withdrawn by Carter-Ruck the next day before ''The Guardian'' could challenge it in the High Court. Rusbridger credited the rapid back-down of Carter-Ruck to Twitter, as did a BBC article.
Twitter came to the attention of the
House of Commons of Canada in October 2009 when Member of Parliament
Ujjal Dosanjh
Ujjal Dev Dosanjh ( pa, ਉੱਜਲ ਦੇਵ ਦੁਸਾਂਝ) (), (born September 9, 1947) is a Canadian lawyer and politician. He served as the 33rd premier of British Columbia from 2000 to 2001 and as a Liberal Party of Canada member of ...
apologized on the floor for improperly "tweeting about matters that ought not to have been tweeted about" during "in camera" proceedings of a parliamentary committee.
In October 2009, Twitter once again came to the attention of the Canadian public when
Vancouver
Vancouver ( ) is a major city in western Canada, located in the Lower Mainland region of British Columbia. As the most populous city in the province, the 2021 Canadian census recorded 662,248 people in the city, up from 631,486 in 2016. Th ...
Councilor
Andrea Reimer Andrea Reimer is a Canadian politician, who served on Vancouver, British Columbia's City Council from 2008 to 2018. She was first elected in 2002 to the Vancouver School Board as a Green Party candidate.[Rich Coleman
Richard Thomas Coleman (born c. 1956) is a Canadian politician and former police officer, who served as a Member of the Legislative Assembly in British Columbia from 1996 to 2020, and is a former interim leader of the British Columbia Liberal P ...]
's weight
["Think before you Tweet"](_blank)
CKNW
CKNW is a news/ talk formatted radio station in Vancouver, British Columbia, owned by Corus Entertainment. It broadcasts on an assigned frequency of AM 980 kHz, and is unusual in that it is a 50,000-watt, Class A station broadcasting on a reg ...
, October 30, 2009. in response to provincial legislation proposed by Coleman to bring homeless people to shelters during extreme weather.
["Vancouver councillor apologizes for Twitter message"](_blank)
CTV
CTV may refer to:
Television
* Connected TV, or Smart TV, a TV set with integrated internet
North America and South America
* CTV Television Network, a Canadian television network owned by Bell Media
** CTV 2, a secondary Canadian televisio ...
, October 30, 2009. Reimer posted that instead of police bringing homeless people to shelters during extreme weather that she was thinking of introducing legislation to have the police bring Coleman to
Jenny Craig
Jenny Craig, Inc., often known simply as Jenny Craig, is an American weight loss, weight management, and nutrition company. The company has more than 700 weight management centers in Australia, the United States, Canada, and New Zealand. The pro ...
, an international weight loss company, on his next visit to Vancouver.
["Impolitic Twitter post prompts apology"](_blank)
CBC, October 31, 2009. Coleman responded by calling the comment amateurish and from a Councilor that "doesn't know any better."
Reimer later apologized for the posting.
In December 2009, the
Supreme Federal Court
The Supreme Federal Court ( pt, Supremo Tribunal Federal, , abbreviated STF) is the supreme court (court of last resort) of Brazil, serving primarily as the Constitutional Court of the country. It is the highest court of law in Brazil for consti ...
of
Brazil
Brazil ( pt, Brasil; ), officially the Federative Republic of Brazil (Portuguese: ), is the largest country in both South America and Latin America. At and with over 217 million people, Brazil is the world's fifth-largest country by area ...
became the first
court
A court is any person or institution, often as a government institution, with the authority to Adjudication, adjudicate legal disputes between Party (law), parties and carry out the administration of justice in Civil law (common law), civil, C ...
in the world to display items on the
day planner
A personal organizer, datebook, date log, daybook, day planner, personal analog assistant, book planner, year planner, or agenda (from Latin ''agenda'' – things to do), is a small book or binder that is designed to be portable. It usually con ...
of the ministers, to inform the actions that arrive daily to the Court, and the most important decisions made by them on Twitter.
In late December 2009, the
Ukrainian
Ukrainian may refer to:
* Something of, from, or related to Ukraine
* Something relating to Ukrainians, an East Slavic people from Eastern Europe
* Something relating to demographics of Ukraine in terms of demography and population of Ukraine
* Som ...
non-profit organization
A nonprofit organization (NPO) or non-profit organisation, also known as a non-business entity, not-for-profit organization, or nonprofit institution, is a legal entity organized and operated for a collective, public or social benefit, in co ...
Internet-Ukraine launched a project aimed at monitoring the
2010 Ukrainian presidential election
Presidential elections were held in Ukraine on 17 January 2010. As no candidate received a majority of the vote, a run-off election was held between Prime Minister Yulia Tymoshenko and opposition leader Viktor Yanukovych on 7 February.
On 14 ...
based on Twitter.
On April 22, 2010, during the
2010 United Kingdom general election, several right-wing British newspapers including the ''
Daily Telegraph'', the ''
Daily Express'', and ''
The Sun'' reported several news stories regarding the leader of the
Liberal Democrats Nick Clegg
Sir Nicholas William Peter Clegg (born 7 January 1967) is a British media executive and former Deputy Prime Minister of the United Kingdom who has been president for global affairs at Meta Platforms since 2022, having previously been vicepre ...
, including political donations made to his private bank account. This was seen by users on Twitter as a personal attack on Clegg on the day that the second
Prime Ministerial television debate was to take place after he performed well in the first. In response to the articles, Twitter users set up the hashtag "#nickcleggsfault", in which people made ironic comments claiming that Clegg was to blame for everything wrong in the world.
A ''Daily Mail'' article claiming Clegg had made a Nazi slur was criticised for being based on an article that Clegg wrote in November 2002 in which, "he criticises attitudes to Germany which seem stuck in the 1950s — and fail to recognise how it has reinvented itself since", and made references to the ''Daily Mail's'' support for
Adolf Hitler
Adolf Hitler (; 20 April 188930 April 1945) was an Austrian-born German politician who was dictator of Nazi Germany, Germany from 1933 until Death of Adolf Hitler, his death in 1945. Adolf Hitler's rise to power, He rose to power as the le ...
in the 1930s.
By midday on 22 April, the "#nickcleggsfault" was the second-most tweeted hashtag on Twitter globally, second to
Earth Day, and the most tweeted hashtag in the United Kingdom.
Twitter was used during the
Egyptian Revolution of 2011
The 2011 Egyptian revolution, also known as the 25 January revolution ( ar, ثورة ٢٥ يناير; ), began on 25 January 2011 and spread across Egypt. The date was set by various youth groups to coincide with the annual Egyptian "Police ho ...
; it was used as a tool to disseminate information and coordinate participants in the uprising, although Twitter was blocked by Egyptian mobile phone operators for a period of time. After the Egyptian Revolution, the most important people, ministries and the president started to have account on Twitter and share information with people. In the other direction, the then newly created Arabic-language account of the US Department of State, @
USAbilAraby
USAbilAraby is the name used by the US Department of State's Arabic Media Hub for its Twitter account and YouTube channel. The name, "USAbilAraby," means "USA in Arabic." As this suggests, the Twitter account tweets messages from the US government, ...
, was used to provide American commentary directed toward Arabic speakers.
Since September 21, 2011, Twitter has had a way for politicians to advertise via the site, through "politically flavored" promoted tweets; they are marked with a purple icon.
Candidates and political committees are also able to pay Twitter for Promoted Accounts and Promoted Trends.
As of September 2011, “About 85 U.S. Senators use Twitter, and 360 members of the House of Representatives also have accounts. The vast majority of state governors—42 of 50—are on Twitter, too. And of course, all the current major presidential contenders are using the microblogging service.”
In the
2012 Presidential election after news agencies declared that Ohio had been won by Barack Obama giving him enough electoral votes to win, the first statement of his reaction was released on Twitter, "We're all in this together. That's how we campaigned, and that's who we are. Thank you. -bo" A second Tweet with a picture of Obama hugging his wife with the caption "four more years" at the time became the most re-tweeted tweet in Twitter history(Later surpassed), and the election became one of the most tweeted political events in history.
In December 2012, Green MP
Russel Norman
Russel William Norman (born 2 June 1967) is a New Zealand politician and environmentalist. He was a Member of Parliament and co-leader of the Green Party. Norman resigned as an MP in October 2015 to work as Executive Director of Greenpeace Aot ...
tabled a tweet during New Zealand parliament's
question time
A question time in a parliament occurs when members of the parliament ask questions of government ministers (including the prime minister), which they are obliged to answer. It usually occurs daily while parliament is sitting, though it can be ca ...
, a first for the country.
The
@feministhulk Twitter account drew attention to funding problems for
WIC
The Special Supplemental Nutrition Program for Women, Infants, and Children (WIC) is an American federal assistance program of the Food and Nutrition Service (FNS) of the United States Department of Agriculture (USDA) for healthcare and nutrition ...
food and nutrition programs during the
2013 US government shutdown, and its owner set up a directory for women in need to find food banks and infant formula.
In public relations
In
Britain
Britain most often refers to:
* The United Kingdom, a sovereign state in Europe comprising the island of Great Britain, the north-eastern part of the island of Ireland and many smaller islands
* Great Britain, the largest island in the United King ...
the
Department for Business, Innovation and Skills
, type = Department
, logo = Department for Business, Innovation and Skills logo.svg
, logo_width = 200px
, logo_caption =
, picture = File:Лондан. 2014. Жнівень 26.JPG
, seal =
, se ...
released a Twitter strategy document written for other departments. The strategy advised the departments on why Twitter was used by the Government and how they could tweet and promote their doing so effectively. The
ICAEW
The Institute of Chartered Accountants in England and Wales (ICAEW) is a professional membership organisation that promotes, develops and supports chartered accountants and students around the world. As of July 2022, it has over 198,000 members ...
suggested that the document could also be useful to the
private sector
The private sector is the part of the economy, sometimes referred to as the citizen sector, which is owned by private groups, usually as a means of establishment for profit or non profit, rather than being owned by the government.
Employment
The ...
or as a general introduction to Twitter.
In the United States a number of environment agencies and NGOs are using Twitter. At the local level, police and fire departments are beginning to use Twitter to keep the public informed of incidents. Some of these departments, such as the
Los Angeles Fire Department
The Los Angeles Fire Department (LAFD or LA City Fire) provides emergency medical services, fire cause determination, fire prevention, fire suppression, hazardous materials mitigation, and technical rescue services to the city of Los Angel ...
, issue up to 10 tweets per day.
In October 2008, a draft
U.S. Army intelligence report identified Twitter as a "potential terrorist tool". The report said it "is already used by some members to post and/or support extremist ideologies and perspectives."
David Saranga
David Saranga ( he, דוד סרנגה) (born February 18, 1964) is Israel's ambassador in Romania. He served as the Senior Foreign Affairs Advisor to the President of the State of Israel, Reuven (Ruvi) Rivlin, and former Head of European Parliamen ...
of the
Israeli Ministry of Foreign Affairs
The Israeli Ministry of Foreign Affairs ( he, מִשְׂרַד הַחוּץ, translit. ''Misrad HaHutz''; ar, وزارة الخارجية الإسرائيلية) is one of the most important ministries in the Israeli government. The ministry's r ...
announced on December 30, 2008, that Israel would be the first government to hold a worldwide press conference via Twitter to take questions from the public about the
war against Hamas in Gaza.
Doctors Chao Guo and Gregory D. Saxton have conducted a study of how nonprofit organizations use Twitter in their public relations campaigns. “Tweeting Social Change: How Social Media Are Changing Nonprofit Advocacy (2014)” has supported earlier studies that tweets sent out by nonprofit organizations fall into three categories of information, community, and action. Their sample included 188 “Civil Rights and Advocacy” organizations, and they used both quantitative and qualitative research in their study at the organizational and message levels. They found that information messages were the most frequent with an emphasis on public education, followed by community messages, and then action messages. Guo and Saxton also discuss how nonprofit organizations use certain aspects of Twitter such as direct messages, retweets, and hashtags (#) in building their campaigns.
Image repair
Many studies have documented the use of social media platforms for image repair. Mia Moody-Ramirez and Hazel Cole (2018) explored the use of Twitter to repair the image of Yahoo Finance in January 2017, when the online publication misspelled bigger with an “n,” in a Twitter link to a story on President-elect Donald Trump's plans to enlarge America's navy. The tweet containing the n-word gained more than 1,000 retweets before Yahoo Finance deleted it, almost one hour after it was shared (Mezzofiore, 2017). Yahoo Finance published an apology shortly after, saying it was a “mistake.” While Yahoo Finance demonstrated mortification by apologizing for the tweet containing the N-word, much of its image repair occurred after Twitter users began to share memes addressing the incident. Light-hearted humor shared on what is known collectively as Black Twitter provided comic relief for an otherwise stressful situation.
Study findings indicate humorous tweets offer an effective strategy to repair one's image. Twitter users discussed Yahoo Finance's error, used humor to handle it, then moved on. On the anniversary of the crisis, Twitter users continued to frame the incident as one of the all-time funniest moments on "Black Twitter." Social media can be a two-edged sword—creating the need to repair a tarnished image while also providing the platform to do so. Study findings have implications for incidents in which individuals and corporations use the N-word. Because of the mortification stance Yahoo Finance took immediately following the incident, the company managed to keep the crisis confined to the social media platform, Twitter. Yahoo Finance removed the tweet right away and apologized, which limited negative media coverage of the mishap.
In reporting dissent
On April 10, 2008, James Buck, a graduate journalism student at
University of California, Berkeley
The University of California, Berkeley (UC Berkeley, Berkeley, Cal, or California) is a public land-grant research university in Berkeley, California. Established in 1868 as the University of California, it is the state's first land-grant u ...
, and his translator, Mohammed Maree, were arrested in Egypt for photographing a protest against the Egyptian authority's detention of protestors. On his way to the police station Buck used his mobile phone to send the message "Arrested" to his 48 Twitter followers. Those followers contacted U.C. Berkeley, the U.S. Embassy in
Cairo
Cairo ( ; ar, القاهرة, al-Qāhirah, ) is the capital of Egypt and its largest city, home to 10 million people. It is also part of the largest urban agglomeration in Africa, the Arab world and the Middle East: The Greater Cairo met ...
, and a number of press organizations on his behalf. Buck was able to send updates about his condition to his followers while being detained. He was released the next day from the Mahalla jail after the college hired a lawyer for him.
On April 7, 2009, thousands of students stormed the presidency and the parliament building in
Chişinău, the capital of
Moldova
Moldova ( , ; ), officially the Republic of Moldova ( ro, Republica Moldova), is a landlocked country in Eastern Europe. It is bordered by Romania to the west and Ukraine to the north, east, and south. The unrecognised state of Transnist ...
, accusing the government of electoral fraud. Information about
these events was disseminated through Twitter using hashtag "#pman", from the name of the central square in Chişinău: ''Piaţa Marii Adunări Naţionale''. Twitter was also used to
mobilize the protests.
In the science community
Space mission news
In February 2009,
NASA
The National Aeronautics and Space Administration (NASA ) is an independent agency of the US federal government responsible for the civil space program, aeronautics research, and space research.
NASA was established in 1958, succeedi ...
won a
Shorty Award for its near real-time status updates in 2008 of the unmanned
Mars Phoenix Lander mission.
In May 2009, astronaut
Mike Massimino
Michael James Massimino (born August 19, 1962) is an American professor of mechanical engineering at Columbia University and a former NASA astronaut. He is the senior advisor of space programs at the Intrepid Sea, Air & Space Museum.
Early li ...
used Twitter to send updates during the
Hubble Space Telescope
The Hubble Space Telescope (often referred to as HST or Hubble) is a space telescope that was launched into low Earth orbit in 1990 and remains in operation. It was not the first space telescope, but it is one of the largest and most ver ...
repair mission (STS-125), the first time Twitter was used by an
astronaut
An astronaut (from the Ancient Greek (), meaning 'star', and (), meaning 'sailor') is a person trained, equipped, and deployed by a human spaceflight program to serve as a commander or crew member aboard a spacecraft. Although generally r ...
in space. The STS-125 mission marked another NASA/Twitter first — a post-mission
tweetup held July 21, 2009, at NASA headquarters in
Washington, D.C.
)
, image_skyline =
, image_caption = Clockwise from top left: the Washington Monument and Lincoln Memorial on the National Mall, United States Capitol, Logan Circle, Jefferson Memorial, White House, Adams Morgan, ...
, attended by about 200 members of the general public. The crew of STS-125 was on hand to answer questions.
On October 21, 2009,
Nicole Stott
Nicole Marie Passonno Stott (born November 19, 1962) is an American engineer and a retired NASA astronaut. She served as a Flight Engineer on ISS Expedition 20 and Expedition 21 and was a Mission Specialist on STS-128 and STS-133. After 27 yea ...
and her Expedition 21 crewmate
Jeff Williams participated in the first
tweetup from the
International Space Station
The International Space Station (ISS) is the largest Modular design, modular space station currently in low Earth orbit. It is a multinational collaborative project involving five participating space agencies: NASA (United States), Roscosmos ( ...
with about 35 members of the public at NASA headquarters. This involved the first ''live'' Twitter connection for the astronauts. Previously, astronauts aboard the Space Shuttle or ISS had sent the messages to
Mission Control which then posted the messages via the
Internet
The Internet (or internet) is the global system of interconnected computer networks that uses the Internet protocol suite (TCP/IP) to communicate between networks and devices. It is a ''internetworking, network of networks'' that consists ...
to Twitter.
In November 2009, the launch of
STS-129
STS-129 (ISS assembly flight ULF3) was a NASA Space Shuttle mission to the International Space Station (ISS). ''Atlantis'' was launched on November 16, 2009 at 14:28 EST, and landed at 09:44 EST on November 27, 2009 on runway 33 at the Kennedy ...
marked NASA's fifth tweetup, and its first such event ever held during a Shuttle launch at
Kennedy Space Center
The John F. Kennedy Space Center (KSC, originally known as the NASA Launch Operations Center), located on Merritt Island, Florida, is one of the National Aeronautics and Space Administration's (NASA) ten field centers. Since December 196 ...
in
Cape Canaveral, Florida
Cape Canaveral ( es, Cabo Cañaveral, link=) is a city in Brevard County, Florida. The population was 9,912 at the 2010 United States Census. It is part of the Palm Bay–Melbourne– Titusville Metropolitan Statistical Area.
History
After ...
. One hundred members of the general public, representing Morocco, New Zealand, and 21 U.S. states, in addition to the
District of Columbia
)
, image_skyline =
, image_caption = Clockwise from top left: the Washington Monument and Lincoln Memorial on the National Mall, United States Capitol, Logan Circle, Jefferson Memorial, White House, Adams Morgan ...
, attended the two-day event and, for a time, the "#nasatweetup" hashtag reached #3 on Twitter's Trending Topics.
In May 2010, NASA organized a tweetup for the
STS-132
STS-132 (ISS assembly flight ULF4) was a NASA Space Shuttle mission, during which Space Shuttle '' Atlantis'' docked with the International Space Station on 16 May 2010. STS-132 was launched from the Kennedy Space Center on 14 May 2010. The pri ...
Space Shuttle Atlantis
Space Shuttle ''Atlantis'' (Orbiter Vehicle designation: OV‑104) is a Space Shuttle orbiter vehicle which belongs to NASA, the spaceflight and space exploration agency of the United States. ''Atlantis'' was manufactured by the Rockwell ...
mission to the
International Space Station
The International Space Station (ISS) is the largest Modular design, modular space station currently in low Earth orbit. It is a multinational collaborative project involving five participating space agencies: NASA (United States), Roscosmos ( ...
.
In robotics
Given its
IM-like functionality,
Twitter
Twitter is an online social media and social networking service owned and operated by American company Twitter, Inc., on which users post and interact with 280-character-long messages known as "tweets". Registered users can post, like, and ...
provides a unique platform to communicate real-time information from
robotic
Robotics is an interdisciplinary branch of computer science and engineering. Robotics involves design, construction, operation, and use of robots. The goal of robotics is to design machines that can help and assist humans. Robotics integrate ...
machines
A machine is a physical system using power to apply forces and control movement to perform an action. The term is commonly applied to artificial devices, such as those employing engines or motors, but also to natural biological macromolecul ...
to human managers, engineers and/or other interested parties. Numerous examples exist of
robots "\n\n\n\n\nThe robots exclusion standard, also known as the robots exclusion protocol or simply robots.txt, is a standard used by websites to indicate to visiting web crawlers and other web robots which portions of the site they are allowed to visi ...
whose sensor data is interpreted offline and tweeted by human operators. For example,
NASA's humanoid-robot "
Robonaut
A robonaut is a humanoid robot, part of a development project conducted by the Dexterous Robotics Laboratory at NASA's Lyndon B. Johnson Space Center (JSC) in Houston, Texas. Robonaut differs from other current space-faring robots in that, while ...
" has a Twitter feed with tweets posted by human operators. However, relatively few projects involve robots that post their own tweets without human intervention. The Japanese counterpart to Robonaut, Astrobot is expected to monitor health parameters of crew members and tweet photos back to Earth automatically, when it launches in 2013. Engineers at the
University of Massachusetts-Amherst
The University of Massachusetts Amherst (UMass Amherst, UMass) is a public research university in Amherst, Massachusetts and the sole public land-grant university in Commonwealth of Massachusetts. Founded in 1863 as an agricultural college, it ...
developed the MARC 5.0 robot with
RFID
Radio-frequency identification (RFID) uses electromagnetic fields to automatically identify and track tags attached to objects. An RFID system consists of a tiny radio transponder, a radio receiver and transmitter. When triggered by an electroma ...
tracking to inventory laboratory assets and identify nearby personnel. It automatically tweets when personnel with proper identification badges come within close proximity of its location in an assigned room. For
environmental monitoring
Environmental monitoring describes the processes and activities that need to take place to characterize and monitor the quality of the environment. Environmental monitoring is used in the preparation of environmental impact assessments, as well a ...
applications in harsh environments, researchers at the
University of South Florida
The University of South Florida (USF) is a public research university with its main campus located in Tampa, Florida, and other campuses in St. Petersburg and Sarasota. It is one of 12 members of the State University System of Florida. USF i ...
College
A college ( Latin: ''collegium'') is an educational institution or a constituent part of one. A college may be a degree-awarding tertiary educational institution, a part of a collegiate or federal university, an institution offering ...
of
Marine Science
Oceanography (), also known as oceanology and ocean science, is the scientific study of the oceans. It is an Earth science, which covers a wide range of topics, including ecosystem dynamics; ocean currents, waves, and geophysical fluid dynamics ...
deploy a
Solar-powered
Solar power is the conversion of energy from sunlight into electricity, either directly using photovoltaics (PV) or indirectly using concentrated solar power. Photovoltaic cells convert light into an electric current using the photovoltaic ef ...
Autonomous Underwater Vehicle
An autonomous underwater vehicle (AUV) is a robot that travels underwater without requiring input from an operator. AUVs constitute part of a larger group of undersea systems known as unmanned underwater vehicles, a classification that includ ...
(SAUV) to tweet water-quality data from its on-board sensors via long-range radio communications. It
Twitter feedis interspersed with periodic interjections by a human operator.
In business
Twitter is increasingly being used as a business promotional tool. Twitter encourages this through "Twitter 101", a web-based tutorial aimed at business users. For example, one of the notable business Twitter users is
Dell
Dell is an American based technology company. It develops, sells, repairs, and supports computers and related products and services. Dell is owned by its parent company, Dell Technologies.
Dell sells personal computers (PCs), servers, data ...
, which reported $9m of its 2009 sales coming directly through Twitter and Facebook combined. It has been argued that smaller businesses also benefit from using Twitter, since they can compete on equal terms with larger businesses within the Twitter platform. In the UK, a survey indicated that 17% of small British businesses were using Twitter, mainly to attract new customers.
Small businesses can employ evangelists using a variety of techniques to reach more followers, and sometimes produce industry leaders.
Ford
Ford commonly refers to:
* Ford Motor Company, an automobile manufacturer founded by Henry Ford
* Ford (crossing), a shallow crossing on a river
Ford may also refer to:
Ford Motor Company
* Henry Ford, founder of the Ford Motor Company
* Ford F ...
has elevated their global head of social media, Scott Monty, into the public spotlight as an evangelist of the use of technology in the automotive industry.
Robert Scoble
Robert Scoble (born January 18, 1965) is an American blogger, technical evangelist, and author. Scoble is best known for his blog, ''Scobleizer'', which came to prominence during his tenure as a technology evangelist at Microsoft. He later worke ...
has kept his own company,
Rackspace
Rackspace Technology, Inc. is an American cloud computing company based in Windcrest, Texas, an inner suburb of San Antonio, Texas. The company also has offices in Blacksburg, Virginia, and Austin, Texas, as well as in Australia, Canada, United ...
in the public eye and maintained his own publicity primarily through Twitter.
However, increased use of social networking sites has provoked concern about privacy in the workplace, and the protection of company data.
A survey of 1,400
chief information officers also revealed concerns about the potential for employee distraction, if they were given unlimited access to social networking sites such as Twitter.
Twitter started showing advertising to users on April 13, 2010 in the company's first significant attempt to turn its microblogging service into a profitable business.
In terror recruiting
In a 2015
European Foundation for Democracy
The European Foundation for Democracy (EFD) is a policy centre and a registered EU lobbyist organization based in Brussels, Belgium. Its activities focus on counter-radicalisation, security and the promotion of the European values of democracy ...
-
European Policy Centre
The European Policy Centre (EPC) is a Brussels-based not-for-profit think tank on European Union affairs, founded in 1997.
Activities
Under the guidance of Herman Van Rompuy, the EPC's Chief Executive is Fabian Zuleeg, a German economist. It ...
policy dialogue panel in
Brussels
Brussels (french: Bruxelles or ; nl, Brussel ), officially the Brussels-Capital Region (All text and all but one graphic show the English name as Brussels-Capital Region.) (french: link=no, Région de Bruxelles-Capitale; nl, link=no, Bruss ...
,
Mark Wallace
Mark David Wallace (born December 31, 1967) is an American businessman, former diplomat and lawyer who has served in a variety of government, political and private sector posts. He served in several positions during the administration of Presi ...
, CEO of the "
Counter Extremism Project
The Counter Extremism Project (CEP) is a non-profit non-governmental organization that combats extremist groups "by pressuring financial support networks, countering the narrative of extremists and their online recruitment, and advocating for st ...
" and former
U.S ambassador to the United Nations, said: "Twitter is currently the '
gateway drug
The gateway drug effect (alternatively, stepping-stone theory, escalation hypothesis, or progression hypothesis) is a comprehensive catchphrase for the often observed effect that the use of a psychoactive substance is coupled to an increased prob ...
' for those seeking to recruit fighters for
Islamic
terrorism
Terrorism, in its broadest sense, is the use of criminal violence to provoke a state of terror or fear, mostly with the intention to achieve political or religious aims. The term is used in this regard primarily to refer to intentional violen ...
and this must be stopped."
In fundraising
Fundraising campaigns have been held on Twitter, where users are encouraged to tweet about and donate to a particular cause for a specified period of time. This is sometimes known as a "Tweet-a-thon", which is a
portmanteau
A portmanteau word, or portmanteau (, ) is a blend of words[marathon
The marathon is a long-distance foot race with a distance of , usually run as a road race, but the distance can be covered on trail routes. The marathon can be completed by running or with a run/walk strategy. There are also wheelchair di ...](_blank)
".
Scott Stratten, author of ''UnMarketing: Stop Marketing, Start Engaging'', started the 12for12K tweet-a-thon along with Danny Brown, founder of the 12for12K organization. 12for12K is an organization that combines social media and raising funds to impact and change the lives of millions worldwide. It first began in 2009 and uses social media platforms to run events for different charity each month to meet their goal of $12,000 within a twelve-hour time frame. In order to participate, one follows the #12for12K hashtag and re-tweets about the tweet-a-thon. For every twelve dollars donated, one is entered into a raffle with varying prizes. One hundred percent of the donation is given to the specified charity. In result, Stratten started a tweet-a-thon for the charity Share Our Strength. He was able to raise $12,000 within five and half hours of the twelve-hour period. In the end of the twelve-hour period he was able to raise $15,500. During the tweet-a-thon, traffic for 12for12K.org increased by 4000%. On the website a Twitter avatar frame helped bring in 3,600 followers. In 2009, 12for12K.org raised $91,275 for Share Our Strength and several other charities.
The UK non-profit sector used Twitter to update supporters and potential donors when user BigDaveSB used hashtag "#charitytuesday", for which he later shared in a
Justgiving
JustGiving is a global online social platform for giving. The firm's headquarters are located in Bankside, London.
History
In 2000, Zarine Kharas and Anne-Marie Huby founded JustGiving, (initially clickforaction.com) a company to provide ...
Award 2010 for innovative fundraising, using Twitter to keep supporters up to date with regard to progress in a charity jailbreak.
Sue Black and others have used Twitter and other
social media
Social media are interactive media technologies that facilitate the creation and sharing of information, ideas, interests, and other forms of expression through virtual communities and networks. While challenges to the definition of ''social me ...
to raise the profile and funding for
Bletchley Park
Bletchley Park is an English country house and estate in Bletchley, Milton Keynes (Buckinghamshire) that became the principal centre of Allied code-breaking during the Second World War. The mansion was constructed during the years following ...
.
In June 2010, Onlineshoes.com and
Saucony
Saucony is an American brand of athletic footwear and apparel. Founded in 1898, the company is owned by Wolverine World Wide. Products commercialised by Saucony include footwear and clothing ranges, such as athletic shoes, jackets, hoodies, t-sh ...
collaborated to raise awareness and funds for childhood obesity through a tweet-a-thon. For every tweet, Onlineshoes.com donated a dollar to Saucony's "Run for Good" program, a grant program for encouraging active and healthy lifestyles for children.
In journalism
Reporting of current events
In September 2010, Twitter was a key stream of communication by the media inside a Connecticut courtroom during the
Cheshire, Connecticut, home invasion murders
On July 23, 2007, Steven Hayes and Joshua Komisarjevsky invaded the residence of the Petit family in Cheshire, Connecticut. Though initially planning only to rob the house, she and Komisarjevsky murdered Jennifer Hawke-Petit and her two daught ...
trial.
While video cameras were not allowed, Connecticut State Supreme Court Judge Jon C. Blue allowed electronic devices for text transmission during the Stephen Hayes trial. Hayes was convicted of the murders of Jennifer Hawke-Petit and her daughters Hayley and Michaela and
sentenced to death
Capital punishment, also known as the death penalty, is the state-sanctioned practice of deliberately killing a person as a punishment for an actual or supposed crime, usually following an authorized, rule-governed process to conclude that t ...
. His alleged accomplice, Joshua Komisarjevsky, is scheduled to stand trial for the murders in February 2011.
While a few news organizations in other parts of the country have live blogged for years, this was the first high-profile case in Connecticut in which Twitter played an important role in keeping those interested in the court proceedings updated with information from the courtroom with the use of Twitter.
A second notable example was news organisations - including
ABC
ABC are the first three letters of the Latin script known as the alphabet.
ABC or abc may also refer to:
Arts, entertainment, and media Broadcasting
* American Broadcasting Company, a commercial U.S. TV broadcaster
** Disney–ABC Television ...
News,
CNN,
BBC #REDIRECT BBC
Here i going to introduce about the best teacher of my life b BALAJI sir. He is the precious gift that I got befor 2yrs . How has helped and thought all the concept and made my success in the 10th board exam. ...
,
ITV, and
BSkyB
Sky UK Limited is a British broadcaster and telecommunications company that provides television and broadband Internet services, fixed line and mobile telephone services to consumers and businesses in the United Kingdom. It is a subsidiary of ...
- using Twitter during the Royal Wedding of Prince William and Kate Middleton in April 2011. ABC News’ Tweet tracker was shown on screen, with total Tweets about the royal wedding as well as Tweets per minute.
A Pew Research study indicated, however, that the vast majority of news outlets (93%) use Twitter as a means of promoting their sites vs sharing other relevant news and stories.
In April 2013 the Associated Press' Twitter account was briefly hacked into, sending out a message that US president
Barack Obama
Barack Hussein Obama II ( ; born August 4, 1961) is an American politician who served as the 44th president of the United States from 2009 to 2017. A member of the Democratic Party (United States), Democratic Party, Obama was the first Af ...
had been injured in an attack on the
White House
The White House is the official residence and workplace of the president of the United States. It is located at 1600 Pennsylvania Avenue Northwest, Washington, D.C., NW in Washington, D.C., and has been the residence of every U.S. preside ...
. Stocks lost $134 billion in value almost instantly, before recovering in value when it was discovered the report was false.
Reporting of entertainment news
Twitter is also used by many celebrities and others in the entertainment industry (news magazines, journalists, entertainment news shows, etc...) as a way to personally connect with fans, promote projects, and break news. Celebrity tweets are often subjects of headline news and sometimes used by the mainstream media and several news outlets as a primary source for confirming information pertaining to a particular story about a celebrity.
CNN Breaking News,
E! Online,
Perez Hilton
Mario Armando Lavandeira Jr. (born March 23, 1978), known professionally as Perez Hilton, is an American blogger, columnist, and media personality. His blog is known for posts covering gossip items about celebrities, and for posting tabloid p ...
, and
People Magazine
''People'' is an American weekly magazine that specializes in celebrity news and human-interest stories. It is published by Dotdash Meredith, a subsidiary of IAC. With a readership of 46.6 million adults in 2009, ''People'' had the l ...
are a few entertainment news outlets that have millions of
Twitter
Twitter is an online social media and social networking service owned and operated by American company Twitter, Inc., on which users post and interact with 280-character-long messages known as "tweets". Registered users can post, like, and ...
followers. In June 2010, 24-year-old actress
Amanda Bynes
Amanda Laura Bynes (born April 3, 1986) is an American actress, known for her work in television and film throughout the 1990s and 2000s. Bynes began her career as a child actress, working on the Nickelodeon sketch comedy series '' All That'' ...
shocked the entertainment industry by announcing her retirement via Twitter. She tweeted "I don't love acting anymore so I've stopped doing it." However, a month later, Bynes announced to her followers that she had "unretired." Various news sources reported on this story, breaking the news directly from the actress's Twitter page. During the 83rd Academy Awards there were 1,269,970 tweets related to the event.
Conducting interviews
Twitter can be used to host
interview
An interview is a structured conversation where one participant asks questions, and the other provides answers.Merriam Webster DictionaryInterview Dictionary definition, Retrieved February 16, 2016 In common parlance, the word "interview" ...
s, referred to as a Twitterview. It is a type of interview for which the medium restricts the interviewer and interviewee to short-form responses. The concise style of this form of interview encourages participants to be more direct with their statements. Unlike traditional interviews, a Twitterview allows the public to join in on the conversation and become participants themselves. It is typically conducted with a reliance on
hashtag
A hashtag is a metadata tag that is prefaced by the hash (also known as pound or octothorpe) sign, ''#''. On social media, hashtags are used on microblogging and photo-sharing services such as Twitter or Instagram as a form of user-generated ...
s, marking the subject, so that online browsers may collectively search, view and track the ongoing dialogue.
Although some sources say ABC News Correspondent
George Stephanopoulos
George Robert Stephanopoulos ( el, Γεώργιος Στεφανόπουλος ; born February 10, 1961) is an American television host, political commentator, and former Democratic advisor. Stephanopoulos currently is a coanchor with Robin Robe ...
is credited with conducting the first official Twitterview in March 2009, when he spoke with Senator John McCain, the truth is there had been twitterviews with such name before. One of the first was conducted in English and later translated to Spanish by Alain Ochoa at ''Diariomedico.com''—a Spanish healthcare news site—when he spoke to blogger Bertalan Meskó on December 10, 2008. Another earlier Twitterview was hosted by a blogger named Carl Ocab interviewing John Chow.
Music blogger Derek Michael Sheldon from ''The World As I Der See It''! created the first pictorial transformation of the twitterview in an article with music artist
Jann Arden
Jann Arden (born Jann Arden Anne Richards; March 27, 1962) is a Canadian singer-songwriter and actress. She is famous for her signature ballads, " Could I Be Your Girl" and " Insensitive", which is her biggest hit to date.
Early life and educa ...
. Sheldon transformed the interview platform to an easy to read visual presentation utilizing images of the actual Twitter timeline feed. He continues to be the leading blogger to use the Twitterview format with musicians.
In entertainment
Sports
Sportspeople, teams, promoters and sponsors have used Twitter to communicate with fans. Twitter allows to direct communication, letting sportspeople themselves reply to comments by fans and show them their everyday life. Some team mascots even have accounts: Butler Blue, the mascot of
Butler University
Butler University is a private university in Indianapolis, Indiana. Founded in 1855 and named after founder Ovid Butler, the university has over 60 major academic fields of study in six colleges: the Lacy School of Business, College of Communi ...
, and Pork Chop, the old Dallara chassis that IndyCar driver
Simona de Silvestro
Simona de Silvestro (born 1 September 1988) is a Swiss-Italian racing driver, who is currently employed by Porsche as a factory driver. She has previously driven for Amlin Andretti in the 2015/16 season of the FIA Formula E Championship as well ...
used in 2011.
In 2009,
IndyCar Series
The IndyCar Series, currently known as the NTT IndyCar Series under sponsorship, is the highest class of regional North American open-wheel single-seater formula racing cars in the United States, which has been conducted under the auspices o ...
team
Vision Racing
Vision Racing was a racing team in the Indy Racing League founded in 2005 when Tony George purchased the assets of the defunct Kelley Racing and hired his stepson Ed Carpenter to be the driver. The team has previously raced in the Izod IndyCa ...
began using a Twitter account to post reports throughout race weekends. That year, teams, track owners and fans started to organize tweetups. By 2010, most IndyCar drivers and teams had their own Twitter account.
At the
2012 Daytona 500
The 2012 Daytona 500 was the first stock car race of the 2012 NASCAR Sprint Cup Series season. The 54th iteration of the event, it was held between February 27 and 28, 2012 at Daytona International Speedway in Daytona Beach, Florida, befor ...
NASCAR Cup Series
The NASCAR Cup Series is the top racing series of the NASCAR, National Association for Stock Car Auto Racing (NASCAR). The series began in 1949 as the Strictly Stock Division, and from 1950 to 1970 it was known as the Grand National Division. ...
race,
Brad Keselowski
Bradley Aaron Keselowski (; born February 12, 1984) is an American professional stock car racing driver, team owner, and entrepreneur. He competes full-time in the NASCAR Cup Series, driving the No. 6 Ford Mustang for RFK Racing, a team he also ...
tweeted while driving behind the pace car, posting a picture of a jet dryer truck burning after being hit by another car. The driver tripled his Twitter followers from 60,000 to 200,000 in a few days after the race.
Dallas Mavericks
The Dallas Mavericks (often referred to as the Mavs) are an American professional basketball team based in Dallas. The Mavericks compete in the National Basketball Association (NBA) as a member of the Western Conference Southwest Division. The ...
owner
Mark Cuban
Mark Cuban (born July 31, 1958) is an American billionaire entrepreneur, television personality, and media proprietor whose net worth is an estimated $4.8 billion, according to '' Forbes'', and ranked No. 177 on the 2020 ''Forbes'' 400 lis ...
has used Twitter to criticize
National Basketball Association
The National Basketball Association (NBA) is a professional basketball sports league, league in North America. The league is composed of 30 teams (29 in the United States and 1 in Canada) and is one of the major professional sports leagues i ...
officiating; he was fined $50,000 by the league in January 2013 after tweeting "I've tried for 13 years to fix the officiating in this league and I have failed miserably."
Television
Twitter is used by TV operators and broadcasters to try to encourage viewers to get involved. This can take the form of on-screen hashtags, having celebrities tweet while a show airs, or contests around a TV show. Notable examples include Comedy Central using Twitter hashtags during the Comedy Awards
and BBC QuestionTime encouraging political debate. the During the 2011
Oscars
The Academy Awards, better known as the Oscars, are awards for artistic and technical merit for the American and international film industry. The awards are regarded by many as the most prestigious, significant awards in the entertainment ind ...
, there were over 10,000 tweets per minute- with the event racking up 1.8 million tweets overall.
During the 2011
Super Bowl, tweets peaked at 4,000 per second. In the UK, daily television shows also receive attention on Twitter, although the levels of activity is lower than a major TV event like the Oscars.
However, it is unclear if integrating Twitter-based strategies into broadcasting impacts TV ratings.
Pranks
American
Duke
Duke is a male title either of a monarch ruling over a duchy, or of a member of Royal family, royalty, or nobility. As rulers, dukes are ranked below emperors, kings, grand princes, grand dukes, and sovereign princes. As royalty or nobility, t ...
basketball player
Jon Scheyer
Jonathan James Scheyer (, born August 24, 1987) is an American basketball coach and former professional player who is the head coach for the Duke Blue Devils of the Atlantic Coast Conference (ACC). Scheyer led his high school team to an Illinoi ...
played a prank after his team won the 2010 NCAA basketball championship in April 2010. He tweeted his more than 6,700 Twitter followers to call him on a fake phone number,
which belonged to his former high school teammate Zach Kelly.
For example, ''
Sports Illustrated
''Sports Illustrated'' (''SI'') is an American sports magazine first published in August 1954. Founded by Stuart Scheftel, it was the first magazine with circulation over one million to win the National Magazine Award for General Excellence twice ...
'' was taken in by the ruse. After Kelly had received more than 2,000 text messages and several hundred calls, Scheyer tweeted his fans to stop texting and calling his friend.
In 2010, a rumor spread via Twitter that teen celebrity
Justin Bieber
Justin Drew Bieber ( ; born March 1, 1994) is a Canadian singer. Bieber is recognized for his genre-melding musicianship and has played an influential role in modern-day popular music. He was discovered by American record executive Scooter ...
had died. Hashtag "#JustinBieber" remained a Trending Topic for many months until Twitter changed their formula to show newer topics more prominently; however this resulted in fans creating new hashtags to get around the solution.
In art
British artist
James Robert Ford
James R Ford is a contemporary British conceptual artist.
Work
Ford's work contemplates human needs and wants, the perils of choice, and the value of things and nothings in art and life. The search for, and generation of, meaning is also impo ...
started a Twitter-specific art project in 2009 entitled ''A Tweet a Day''. He tweets one word a day from
Tove Jansson
Tove Marika Jansson (; 9 August 1914 – 27 June 2001) was a Swedish-speaking population of Finland, Swedish-speaking Finnish author, novelist, painter, illustrator and comic strip author. Brought up by artistic parents, Jansson studied art from ...
's ''The Moomin Who Believed in Disasters'' via Twitter user account @JamesRFord. The story recital is expected to finish in 2021. According to Ford, retelling of a child's short story through the microblogging service Twitter emphasises the distribution and delocation of experience.
Oldest user
At the age of 104,
Ivy Bean of
Bradford,
England
England is a country that is part of the United Kingdom. It shares land borders with Wales to its west and Scotland to its north. The Irish Sea lies northwest and the Celtic Sea to the southwest. It is separated from continental Europe ...
was the oldest user of the website. She quickly became more widely known, and several fan pages were made in her honour. At the time of her death, she had 4,962 friends on Facebook and more than 56,000 followers on Twitter. Her death was widely reported in the media and she received tributes from several notable media personalities.
Increasing global usage
In 2019, growth in Twitter user numbers slowed down in the West. CEO Jack Dorsey visited Ethiopia and tweeted his hope of wide usage of Twitter in Africa.
See also
*
Black Twitter
Black Twitter is an internet community largely consisting of African-American users on the social network Twitter focused on issues of interest to the black community in the United States.André Brock"From the Blackhand Side: Twitter as a Cultural ...
References
{{DEFAULTSORT:Twitter Usage
Twitter