Since the launch of
Twitter
Twitter is an online social media and social networking service owned and operated by American company Twitter, Inc., on which users post and interact with 280-character-long messages known as "tweets". Registered users can post, like, and ...
on July 15, 2006, there have been many notable uses for the service, in a variety of environments.
In law enforcement
Many
police
The police are a constituted body of persons empowered by a state, with the aim to enforce the law, to ensure the safety, health and possessions of citizens, and to prevent crime and civil disorder. Their lawful powers include arrest and t ...
officers use Twitter to provide details on their daily routine and appeals for information regarding crimes they or their organisation are investigating in an attempt to widen the number of people being reached by these appeals. Twitter itself has been viewed as the modern-day
wanted poster
A wanted poster (or wanted sign) is a poster distributed to let the public know of a person whom authorities wish to apprehend. They generally include a picture of the person, either a photograph when one is available or of a facial composite ...
.
In May 2011, the innovative website ''tweetathief'' was launched, which uses numerous social networks alongside a Twitter app to allow people to post lost, missing, found, and stolen pets, people, and items. The site also allows police or other organisations to register and broadcast appeals for information to these social networks.
In legal proceedings
The first criminal prosecution arising from Twitter posts was started in April 2009.
FBI
The Federal Bureau of Investigation (FBI) is the domestic Intelligence agency, intelligence and Security agency, security service of the United States and its principal Federal law enforcement in the United States, federal law enforcement age ...
agents arrested Daniel Knight Hayden, who was accused of sending threatening tweets in connection with his plan to attend a
Tea Party protest
The Tea Party protests were a series of protests throughout the United States that began in early 2009. The protests were part of the larger political Tea Party movement. Most Tea Party activities have since been focused on opposing efforts o ...
in
Oklahoma City, Oklahoma
Oklahoma City (), officially the City of Oklahoma City, and often shortened to OKC, is the capital and largest city of the U.S. state of Oklahoma. The county seat of Oklahoma County, it ranks 20th among United States cities in population, and ...
.
In July 2009,
Horizon Realty Group, a Chicago real estate management company,
sued a former tenant, Amanda Bonnen, for libel based on a Twitter message she sent to friends. Horizon contended that Bonnen defamed Horizon by posting a tweet to her friends that said, "You should just come anyway. Who said sleeping in a moldy apartment was bad for you? Horizon realty thinks it's ok." Horizon asked for at least $50,000 for the alleged libel. The lawsuit prompted widespread comment from journalists, bloggers, and legal experts. In January 2010, Cook County Circuit Court Judge Diane J. Larsen granted Bonnen's motion to dismiss, stating that the statement was "too vague" to amount to defamation.
In October 2010, PhoneDog unsuccessfully sued employee Noah Kravitz in ''
PhoneDog v. Kravitz'' for misusing trade secrets after he quit his job and began using his PhoneDog Twitter account to post Tweets for a competitor.
In February 2012,
Hamza Kashgari
Hamza Kashgari Mohamad Najeeb (often Hamza Kashgari, ar, حمزة كاشغري; born 1989) is a Saudi poet and a former columnist for the Saudi daily newspaper '' Al-Bilad''. In 2011, he was on a Mabahith watchlist of pro-democracy activists ...
, a
Saudi poet
and a former columnist for the Saudi daily newspaper ''
Al-Bilad'',
became the subject of a religious and legal controversy after being accused of insulting the prophet
Mohammad
Muhammad ( ar, مُحَمَّد; 570 – 8 June 632 CE) was an Arab religious, social, and political leader and the founder of Islam. According to Islamic doctrine, he was a prophet divinely inspired to preach and confirm the monoth ...
in three tweets published on Twitter. Kashgari risks the death penalty for his three tweets.
King
Abdullah of Saudi Arabia
Abdullah bin Abdulaziz Al Saud ( ar, عبدالله بن عبدالعزيز آل سعود ''ʿAbd Allāh ibn ʿAbd al ʿAzīz Āl Saʿūd'', Najdi Arabic pronunciation: ; 1 August 1924 – 23 January 2015) was King of Saudi Arabia, King and Pri ...
ordered that Kashgari be arrested "for crossing red lines and denigrating religious beliefs in God and His Prophet."
Kashgari left Saudi Arabia, trying to seek
political asylum
The right of asylum (sometimes called right of political asylum; ) is an ancient juridical concept, under which people persecuted by their own rulers might be protected by another sovereign authority, like a second country or another enti ...
in New Zealand.
He was deported from
Kuala Lumpur
, anthem = '' Maju dan Sejahtera''
, image_map =
, map_caption =
, pushpin_map = Malaysia#Southeast Asia#Asia
, pushpin_map_caption =
, coordinates =
, su ...
back to Saudi Arabia on February 12, about three and a half hours before a Malaysian
High Court injunction against the deportation was issued.
In November 2013,
Agence France-Presse
Agence France-Presse (AFP) is a French international news agency headquartered in Paris, France. Founded in 1835 as Havas, it is the world's oldest news agency.
AFP has regional headquarters in Nicosia, Montevideo, Hong Kong and Washington, D.C ...
and
Getty Images
Getty Images Holdings, Inc. is an American visual media company and is a supplier of stock images, editorial photography, video and music for business and consumers, with a library of over 477 million assets. It targets three markets— creative ...
were ordered to pay $1.2 million compensation to freelance photojournalist Daniel Morel for using his images posted on Twitter related to the
2010 Haiti earthquake
A disaster, catastrophic Moment magnitude scale, magnitude 7.0 Mw earthquake struck Haiti at 16:53 local time (21:53 UTC) on Tuesday, 12 January 2010. The epicenter was near the town of Léogâne, Ouest (department), Ouest department, a ...
without his permission, in violation of copyright and Twitter's terms of service.
In education
Research on using Twitter in education has been conducted by
Dr. Reynol Junco and his colleagues. Using a controlled experimental design with random assignment, they found that classroom use of Twitter in specific ways such as continuing course discussions outside of class led to significant increases in student engagement and grades for all of their courses. Junco and his colleagues have also found that these benefits only apply when professors interact with students on Twitter, when they require Twitter use as part of a course, and when Twitter is integrated into the curriculum in ways that make sense for that particular course. This data shows the benefits of Twitter as compared to other static educational technology tools such as blogs, wikis, and learning management systems.
The Distance College of
Shanghai Jiao Tong University
Shanghai Jiao Tong University (SJTU; ) is a public research university in Shanghai, China. The university is funded by the Ministry of Education of China.
The university was established on April 8, 1896 as Nanyang Public School (南洋 ...
, China, used Twitter with native Chinese students to train communicative and cultural competence. Students had to post a number of English tweets and react to the tweets of their fellow students. Twitter was viewed as a supplement to practice different aspects of the target language in authentic environment.
Mia Moody states that Twitter can be used to teach students. They will be more involved in lectures and lessons if they have a chance to use social media throughout the course. Social media has changed the way people live, connect, and do business. She also explains how it is a good way to improve student participation. Shy students are more likely to open up behind a computer screen or the screen of their smartphone.
The
University of Vienna
The University of Vienna (german: Universität Wien) is a public research university located in Vienna, Austria. It was founded by Duke Rudolph IV in 1365 and is the oldest university in the German-speaking world. With its long and rich histor ...
, Austria, used Twitter as an evaluation platform for
student ratings. Every student had to send a tweet after each course unit with feedback to the teacher. Twitter's simplicity and electronic data handling required small administrative effort and turned out to be "a useful tool for evaluating a course formatively."
At the
University of Texas at Dallas
The University of Texas at Dallas (UTD or UT Dallas) is a public research university in Richardson, Texas. It is one of the largest public universities in the Dallas area and the northernmost institution of the University of Texas system. It wa ...
, Twitter has been incorporated into the classroom setting of History courses with large groups of students. This allows more students to express their views in the class discussions and forces them to focus on the central point due to the character limit.
According to ''
The Daily Telegraph
''The Daily Telegraph'', known online and elsewhere as ''The Telegraph'', is a national British daily broadsheet newspaper published in London by Telegraph Media Group and distributed across the United Kingdom and internationally.
It was fo ...
'', Twitter is put on the new primary school curriculum. Children should be able to "organise and adjust" speaking and writing skills depending on the technology being used, including using "emails, messaging, wikis and twitters." During the primary years, children should also be taught to speak, write and broadcast using "blogs, podcasts, websites, email
ndvideo."
In 2009, higher education faculty began using Twitter to help establish social presence and just-in-time interaction with students who are not bound by a learning management system.
Educational organizations in Spain and other countries also use Twitter in the virtual classrooms. Such is the cause of Universidad Oberta de Catalunya, Postgraduate School. Students utilize Twitter to summarize courses learning outcomes.
An example of an educational Twitter account is
@RealTimeWWII
@RealTimeWWII is a Twitter feed describing the events of World War II, created by British historian and Oxford graduate Alwyn Collinson (born 1987).
Collinson began the feed in late August 2011, to coincide with the start of World War II with th ...
, which tweets the events of
World War II
World War II or the Second World War, often abbreviated as WWII or WW2, was a world war that lasted from 1939 to 1945. It involved the vast majority of the world's countries—including all of the great powers—forming two opposin ...
on a daily basis from 2011 until 2017.
In health and medicine
There have been many applications of social media within health contexts, ranging from the
World Health Organization
The World Health Organization (WHO) is a specialized agency of the United Nations responsible for international public health. The WHO Constitution states its main objective as "the attainment by all peoples of the highest possible level of h ...
using Twitter during the
H1N1
In virology, influenza A virus subtype H1N1 (A/H1N1) is a subtype of influenza A virus. Major outbreaks of H1N1 strains in humans include the Spanish flu, the 1977 Russian flu pandemic and the 2009 swine flu pandemic. It is an orthomyxovirus ...
pandemic, with more than 11,700 followers, to medical practices and health professionals obtaining information to inform their clinical practice.
The use of
web 2.0
Web 2.0 (also known as participative (or participatory) web and social web) refers to websites that emphasize user-generated content, ease of use, participatory culture and interoperability (i.e., compatibility with other products, systems, and ...
tools and especially
Twitter
Twitter is an online social media and social networking service owned and operated by American company Twitter, Inc., on which users post and interact with 280-character-long messages known as "tweets". Registered users can post, like, and ...
is in full expansion. Twitter has jumped from the personal field to the professional with great success, joining as a means of regular dissemination in
scientific congresses. Although initially the tweeted community was small and a few were responsible for a majority of tweets, the progressive growth and penetration of Twitter has made that in recent congresses, these influencers and institutional accounts are no longer the main driver of the use of Twitter in the congresses. Given the global trend, it is expected that tools such as Twitter play an increasingly important role in the management and transmission of knowledge, as well as in the creation of
collaborative network
A collaborative network is a network consisting of a variety of entities (e.g. organizations and people) that are largely autonomous, geographically distributed, and heterogeneous in terms of their operating environment, culture, social capital an ...
s between professionals.
In emergencies
Research reported in ''
New Scientist
''New Scientist'' is a magazine covering all aspects of science and technology. Based in London, it publishes weekly English-language editions in the United Kingdom, the United States and Australia. An editorially separate organisation publishe ...
'' in May 2008 found that blogs, maps, photo sites and instant messaging systems like Twitter did a better job of getting information out during emergencies than either the traditional news media or government emergency services. The study also found that those using Twitter during the fires in California in October 2007 kept their followers (who were often friends and neighbors) informed of their whereabouts and of the location of various fires minute by minute. Relief effort organizations are also using Twitter. The
American Red Cross
The American Red Cross (ARC), also known as the American National Red Cross, is a non-profit humanitarian organization that provides emergency assistance, disaster relief, and disaster preparedness education in the United States. It is the desi ...
started using Twitter to exchange minute-by-minute information about local disasters including statistics and directions.
During the
2008 Mumbai attacks, eyewitnesses sent an estimated 16 tweets every second. Twitter users on the ground helped compile a list of the dead and injured. In addition, users sent out vital information such as emergency phone numbers and the location of hospitals needing blood donations.
CNN
CNN (Cable News Network) is a multinational cable news channel headquartered in Atlanta, Georgia, U.S. Founded in 1980 by American media proprietor Ted Turner and Reese Schonfeld as a 24-hour cable news channel, and presently owned by ...
called this "the day that
social media
Social media are interactive media technologies that facilitate the creation and sharing of information, ideas, interests, and other forms of expression through virtual communities and networks. While challenges to the definition of ''social medi ...
appeared to come of age" since many different groups made significant use of Twitter to gather news and coordinate responses.
In January 2009,
US Airways Flight 1549
US Airways Flight 1549 was a regularly scheduled US Airways flight from New York City (LaGuardia Airport), to Charlotte, North Carolina, Charlotte and Seattle, in the United States. On January 15, 2009, the Airbus A320 serving the flight bir ...
experienced multiple
bird strike
A bird strike—sometimes called birdstrike, bird ingestion (for an engine), bird hit, or bird aircraft strike hazard (BASH)—is a collision between an airborne animal (usually a bird or bat) and a moving vehicle, usually an aircraft. The term ...
s and had to
land in water in the
Hudson River
The Hudson River is a river that flows from north to south primarily through eastern New York. It originates in the Adirondack Mountains of Upstate New York and flows southward through the Hudson Valley to the New York Harbor between N ...
. Janis Krums, a passenger on one of the ferries that rushed to help, took a picture of the downed plane as passengers were still evacuating and sent it to
Twitpic
TwitPic was a website and app that allowed users to post pictures to the Twitter microblogging service, which at the time of TwitPic's creation could not be posted to Twitter directly. TwitPic was often used by citizen journalists to upload and d ...
before any other media arrived at the scene.
For this he won the
Shorty Award
The Shorty Awards (also known as “The Shortys”) honors the most innovative work globally in digital and social media by brands, agencies, nonprofits and creators. The Shortys’ mission is to celebrate, inspire and push the boundaries of exce ...
for Real-Time Photo of the Year.
The Victorian
Country Fire Authority
The Country Fire Authority (CFA) is a volunteer fire service responsible for fire suppression, rescues, and response to other accidents and hazards across most of the state Victoria, Australia. CFA comprises over 1,200 brigades organised in 21 ...
in Australia used Twitter to send out regular alerts and updates regarding the February
2009 bushfires. The then Prime Minister of Australia
Kevin Rudd
Kevin Michael Rudd (born 21 September 1957) is an Australian former politician and diplomat who served as the 26th prime minister of Australia from 2007 to 2010 and again from June 2013 to September 2013, holding office as the leader of the ...
used his Twitter account to send out information on the fires, how to donate money and blood, and where to seek emergency help.
In April 2009, public health departments used Twitter to provide updates on
H1N1
In virology, influenza A virus subtype H1N1 (A/H1N1) is a subtype of influenza A virus. Major outbreaks of H1N1 strains in humans include the Spanish flu, the 1977 Russian flu pandemic and the 2009 swine flu pandemic. It is an orthomyxovirus ...
cases.
Twitter was also massively used in 2014 Balkan floods. Its efficiency and speed was considered to be "very useful" in exchanging information about flood victims and missing persons.
In public opinion and trends
During the ''
CBC News
CBC News is a division of the Canadian Broadcasting Corporation responsible for the news gathering and production of news programs on the corporation's English-language operations, namely CBC Television, CBC Radio, CBC News Network, and CBC.ca. ...
'' television coverage of the Canadian federal election on October 14, 2008, the CBC cited tweets regarding
Elizabeth May
Elizabeth Evans May (born June 9, 1954) is a Canadian politician, environmentalist, author, activist, and lawyer who is serving as the leader of the Green Party of Canada since 2022, and previously served as the leader from 2006 to 2019. Sh ...
and
Stéphane Dion
Stéphane Maurice Dion (born 28 September 1955) is a Canadian diplomat, academic and former politician who has been the Canadian ambassador to France and Monaco since 2022 and special envoy to the European Union since 2017. Dion was Leader of ...
along with a graph of items mentioned on Twitter as evidence that people were calling for Dion to step down in response to the election results.
As of April 26, 2010, the Australian television program
''Q&A'' began showing selected tweets on screen during the live broadcast, which carried the hashtag "#qanda".
''Ratio''
The ''
ratio
In mathematics, a ratio shows how many times one number contains another. For example, if there are eight oranges and six lemons in a bowl of fruit, then the ratio of oranges to lemons is eight to six (that is, 8:6, which is equivalent to the ...
'' is a tongue-in-cheek rule-of-thumb method of judging how popular a Twitter post is, by comparing the number of replies and/or quote retweets to likes. A comment that has many replies but few likes is judged likely to be unpopular and the replies are likely those expressing disapproval.
Another common form of ''ratio'' is when a reply or quote retweet (typically expressing an opposing viewpoint to the original post) gets more likes than the post it is replying to, signifying that more people agree with the reply than the original post. Twitter users may "initiate" a ''ratio'' by replying or quote retweeting a tweet with the text ''"ratio"'' in the hopes that their tweet acquires more likes and/or retweets than the tweet being replied to. They may not always succeed; a ''"ratio"'' tweet that does not achieve this is known as a ''failed ratio'' or ''flop.''
Social trends
Analyzing frequency, content and other metrics of how users interact with Twitter can uncover social trends and social networks. "As users interact via social media spaces, like Twitter, they form connections that emerge into complex social network structures. These connections are indicators of content sharing, and network structures reflect patterns of information flow."
Politics and protests
Twitter has been instrumental in politics and protests. One of Twitter's
mission statement
A mission statement is a short statement of why an organization exists, what its overall goal is, the goal of its operations: what kind of product or service it provides, its primary customers or market, and its geographical region of operation ...
s is, "At Twitter, we believe that the open exchange of information can have a positive global impact." People around the world have taken this idea, using the 140-character tweet to spark an interest or gain attention for a cause or issue. but on November 7, 2017, the limit was doubled to 280 characters.
Politicians have used it in attempts to influence their followers and persuade their opponents.
Campaigning
Twitter was used by candidates in the
2008 U.S. presidential campaign throughout the race.
Democratic Party Democratic Party most often refers to:
*Democratic Party (United States)
Democratic Party and similar terms may also refer to:
Active parties Africa
*Botswana Democratic Party
*Democratic Party of Equatorial Guinea
*Gabonese Democratic Party
*Demo ...
nominee
Barack Obama
Barack Hussein Obama II ( ; born August 4, 1961) is an American politician who served as the 44th president of the United States from 2009 to 2017. A member of the Democratic Party, Obama was the first African-American president of the U ...
used it for publicity. The
Nader
Nader is a masculine given name and surname of Arabic origin ( ''Nādir'', meaning "rare", "unique") and may refer to:
Persons Given name
* Nader Shah, former Shah of Iran (Persia)
* Nader Ahmadi (born 1986), Iranian football player
* Nader ...
–
Gonzalez campaign updated its ballot access teams in real time with Twitter and
Google Maps
Google Maps is a web mapping platform and consumer application offered by Google. It offers satellite imagery, aerial photography, street maps, 360° interactive panoramic views of streets ( Street View), real-time traffic conditions, and rou ...
. Twitter use increased by 43% on the day of the United States 2008 election.
In 2009, the
Republican Party in
Connecticut
Connecticut () is the southernmost state in the New England region of the Northeastern United States. It is bordered by Rhode Island to the east, Massachusetts to the north, New York to the west, and Long Island Sound to the south. Its cap ...
set up 33 fake Twitter accounts in the names of the
Democratic Party Democratic Party most often refers to:
*Democratic Party (United States)
Democratic Party and similar terms may also refer to:
Active parties Africa
*Botswana Democratic Party
*Democratic Party of Equatorial Guinea
*Gabonese Democratic Party
*Demo ...
members of the state legislature.
The Republicans used the accounts to send out tweets in the names of the Democrats.
When Twitter discovered the scheme, it shut down the fake accounts, quoting the applicable company policy.
''
The Hartford Courant
The ''Hartford Courant'' is the largest daily newspaper in the U.S. state of Connecticut, and is considered to be the oldest continuously published newspaper in the United States. A morning newspaper serving most of the state north of New Haven ...
'' editorialized: "Republicans get an A for innovation, but a D for ethics."
During the
2010 federal election campaign in Australia, the New South Wales Opposition Leader
Barry O'Farrell
Barry Robert O'Farrell (born 24 May 1959) is a former Australian politician who has been Australia's High Commissioner to India and non-resident Ambassador to Bhutan since May 2020. O'Farrell was the 43rd Premier of New South Wales and Minis ...
publicly tweeted comments about the Liberal party's readiness for the election, thinking he was sending a private message to a journalist.
Examples of impact
During the 13th
Federal Assembly in May 2009, two members of the German
Bundestag
The Bundestag (, "Federal Diet") is the German federal parliament. It is the only federal representative body that is directly elected by the German people. It is comparable to the United States House of Representatives or the House of Commons ...
leaked the result of the
German presidential election via Twitter before the
President of the Bundestag
The president of the Bundestag (german: Präsident des Deutschen Bundestages or ) presides over the sessions of the Bundestag, the federal parliament of Germany, with functions similar to that of a speaker in other countries. In the German order ...
officially announced
Horst Köhler
Horst Köhler (; born 22 February 1943) is a German politician who served as President of Germany from 2004 to 2010. As the candidate of the two Christian Democratic sister parties, the Christian Democratic Union of Germany, CDU (of which he is ...
as the winner. In June 2009, following the
allegations of fraud in the
Iranian presidential election The President of Iran is the highest official elected by direct, popular vote, although the President carries out the decrees, and answers to the Supreme Leader of Iran, who functions as the country's head of state.(see Article 110 of the constituti ...
, protesters used Twitter as a rallying tool and method of communication with the outside world after the government blocked several other modes of communication.
[
]
On June 15, 2009, Twitter rescheduled a planned 90-minute maintenance outage after a number of Twitter users and the
US State Department
The United States Department of State (DOS), or State Department, is an executive department of the U.S. federal government responsible for the country's foreign policy and relations. Equivalent to the ministry of foreign affairs of other nati ...
asked Twitter executives to delay the shutdown because of concerns about the service's role as a primary communication medium by the protesters in Iran.
CNN
CNN (Cable News Network) is a multinational cable news channel headquartered in Atlanta, Georgia, U.S. Founded in 1980 by American media proprietor Ted Turner and Reese Schonfeld as a 24-hour cable news channel, and presently owned by ...
's coverage of the conflict was criticized in tweets with the hashtag "#CNNfail".
Twitter was also used to organize
DDoS
In computing, a denial-of-service attack (DoS attack) is a cyber-attack in which the perpetrator seeks to make a machine or network resource unavailable to its intended users by temporarily or indefinitely disrupting services of a host connec ...
attacks against Iranian government websites.
In August 2009, when American opponents of
President
President most commonly refers to:
*President (corporate title)
*President (education), a leader of a college or university
*President (government title)
President may also refer to:
Automobiles
* Nissan President, a 1966–2010 Japanese ful ...
Barack Obama
Barack Hussein Obama II ( ; born August 4, 1961) is an American politician who served as the 44th president of the United States from 2009 to 2017. A member of the Democratic Party, Obama was the first African-American president of the U ...
's
health insurance reform proposals attacked the British
National Health Service
The National Health Service (NHS) is the umbrella term for the publicly funded healthcare systems of the United Kingdom (UK). Since 1948, they have been funded out of general taxation. There are three systems which are referred to using the " ...
, thousands of NHS users took part in a Twitter campaign expressing their support for the NHS with use of the "#welovetheNHS" hashtag. The hashtag was initiated by
Irish
Irish may refer to:
Common meanings
* Someone or something of, from, or related to:
** Ireland, an island situated off the north-western coast of continental Europe
***Éire, Irish language name for the isle
** Northern Ireland, a constituent unit ...
comedy writer
Comedy is a genre of fiction that consists of discourses or works intended to be humorous or amusing by inducing laughter, especially in theatre, film, stand-up comedy, television, radio, books, or any other entertainment medium. The term origin ...
Graham Linehan
Graham Linehan () (born 22 May 1968) is an Irish television writer and anti-transgender activist. He created or co-created the sitcoms ''Father Ted'' (1995–1998), ''Black Books'' (2000–2004) and '' The IT Crowd'' (2006–2013). He has also ...
, who said he wanted to use a Twitter campaign "as a counterweight against the lies of the American right". The campaign also received the support of several politicians including
British Prime Minister
The prime minister of the United Kingdom is the head of government of the United Kingdom. The prime minister advises the sovereign on the exercise of much of the royal prerogative, chairs the Cabinet and selects its ministers. As moder ...
Gordon Brown
James Gordon Brown (born 20 February 1951) is a British former politician who served as Prime Minister of the United Kingdom and Leader of the Labour Party (UK), Leader of the Labour Party from 2007 to 2010. He previously served as Chance ...
.
New York City
New York, often called New York City or NYC, is the List of United States cities by population, most populous city in the United States. With a 2020 population of 8,804,190 distributed over , New York City is also the L ...
activist Elliott Madison used Twitter to message an order to disperse from the Pittsburgh police during the
2009 G-20 Pittsburgh protests. Police raided Madison's hotel room, and one week later Madison's New York home was raided by FBI agents, who conducted a sixteen-hour search. Police claim Madison and a co-defendant used computers and a radio scanner to track police movements and then passed on that information to protesters using cell phones and Twitter. Madison is being charged with hindering apprehension or prosecution, criminal use of a communication facility, and possession of instruments of crime. The FBI collected miscellany such as refrigerator magnets, and a Curious George stuffed animal, despite that the warrant issued asked for evidence that indicated potential violations of
federal rioting laws. In light of the
United States Department of State
The United States Department of State (DOS), or State Department, is an executive department of the U.S. federal government responsible for the country's foreign policy and relations. Equivalent to the ministry of foreign affairs of other n ...
's recent public support of Twitter use in the politics of
Iran
Iran, officially the Islamic Republic of Iran, and also called Persia, is a country located in Western Asia. It is bordered by Iraq and Turkey to the west, by Azerbaijan and Armenia to the northwest, by the Caspian Sea and Turkmeni ...
,
Moldova
Moldova ( , ; ), officially the Republic of Moldova ( ro, Republica Moldova), is a Landlocked country, landlocked country in Eastern Europe. It is bordered by Romania to the west and Ukraine to the north, east, and south. The List of states ...
, and
Honduras
Honduras, officially the Republic of Honduras, is a country in Central America. The republic of Honduras is bordered to the west by Guatemala, to the southwest by El Salvador, to the southeast by Nicaragua, to the south by the Pacific Oce ...
, it is asked whether the State Department supports free speech in the United States.
In October 2009, after ''
The Guardian
''The Guardian'' is a British daily newspaper. It was founded in 1821 as ''The Manchester Guardian'', and changed its name in 1959. Along with its sister papers ''The Observer'' and ''The Guardian Weekly'', ''The Guardian'' is part of the Gu ...
'' newspaper was served with an injunction banning it from reporting on a parliamentary matter, it published a cryptic article with the few details it was allowed to report. The paper claimed that this case appears "to call into question privileges guaranteeing free speech established under the
1688 Bill of Rights". The paper's editor
Alan Rusbridger
Alan Charles Rusbridger (born 29 December 1953) is a British journalist, who was formerly editor-in-chief of ''The Guardian'' and then principal of Lady Margaret Hall, Oxford.
Rusbridger became editor-in-chief of ''The Guardian'' in 1995, hav ...
credited Twitter users with taking the initiative to provide details that the press was not allowed to print, namely, that the injunction was taken out by the London solicitor
Carter-Ruck
Carter-Ruck is a British law firm founded by Peter Carter-Ruck. The firm specialises in libel, privacy, international law and commercial disputes. The leading legal directories (Legal 500 and Chambers and Partners) rank Carter-Ruck in the to ...
on behalf of commodities trader
Trafigura
Trafigura Group Pte. Ltd. is a Singaporean-based Swiss multinational commodity trading company founded in 1993 that trades in base metals and energy. It is the world's largest private metals trader and second-largest oil trader having built or ...
, who did not want public discussion of the
2006 Côte d'Ivoire toxic waste dump scandal and the resulting Minton Report (available on
WikiLeaks
WikiLeaks () is an international Nonprofit organization, non-profit organisation that published news leaks and classified media provided by anonymous Source (journalism), sources. Julian Assange, an Australian Internet activism, Internet acti ...
). The reporting injunction was withdrawn by Carter-Ruck the next day before ''The Guardian'' could challenge it in the High Court. Rusbridger credited the rapid back-down of Carter-Ruck to Twitter, as did a BBC article.
Twitter came to the attention of the
House of Commons of Canada
The House of Commons of Canada (french: Chambre des communes du Canada) is the lower house of the Parliament of Canada. Together with the Crown and the Senate of Canada, they comprise the bicameral legislature of Canada.
The House of Common ...
in October 2009 when Member of Parliament
Ujjal Dosanjh
Ujjal Dev Dosanjh ( pa, ਉੱਜਲ ਦੇਵ ਦੁਸਾਂਝ) (), (born September 9, 1947) is a Canadian lawyer and politician. He served as the 33rd premier of British Columbia from 2000 to 2001 and as a Liberal Party of Canada member of ...
apologized on the floor for improperly "tweeting about matters that ought not to have been tweeted about" during "in camera" proceedings of a parliamentary committee.
In October 2009, Twitter once again came to the attention of the Canadian public when
Vancouver
Vancouver ( ) is a major city in western Canada, located in the Lower Mainland region of British Columbia. As the List of cities in British Columbia, most populous city in the province, the 2021 Canadian census recorded 662,248 people in the ...
Councilor
Andrea Reimer Andrea Reimer is a Canadian politician, who served on Vancouver, British Columbia's City Council from 2008 to 2018. She was first elected in 2002 to the Vancouver School Board as a Green Party candidate. tweeted regarding the British Columbia Minister of Housing and Social Development
Rich Coleman
Richard Thomas Coleman (born c. 1956) is a Canadian politician and former police officer, who served as a Member of the Legislative Assembly in British Columbia from 1996 to 2020, and is a former interim leader of the British Columbia Liberal P ...
's weight
["Think before you Tweet"](_blank)
CKNW
CKNW is a news/talk formatted radio station in Vancouver, British Columbia, owned by Corus Entertainment. It broadcasts on an assigned frequency of AM 980 kHz, and is unusual in that it is a 50,000-watt, Class A station broadcasting on a region ...
, October 30, 2009. in response to provincial legislation proposed by Coleman to bring homeless people to shelters during extreme weather.
["Vancouver councillor apologizes for Twitter message"](_blank)
CTV, October 30, 2009. Reimer posted that instead of police bringing homeless people to shelters during extreme weather that she was thinking of introducing legislation to have the police bring Coleman to
Jenny Craig
Jenny Craig, Inc., often known simply as Jenny Craig, is an American weight loss, weight management, and nutrition company. The company has more than 700 weight management centers in Australia, the United States, Canada, and New Zealand. The pro ...
, an international weight loss company, on his next visit to Vancouver.
["Impolitic Twitter post prompts apology"](_blank)
CBC, October 31, 2009. Coleman responded by calling the comment amateurish and from a Councilor that "doesn't know any better."
Reimer later apologized for the posting.
In December 2009, the
Supreme Federal Court
The Supreme Federal Court ( pt, Supremo Tribunal Federal, , abbreviated STF) is the supreme court (court of last resort) of Brazil, serving primarily as the Constitutional Court of the country. It is the highest court of law in Brazil for consti ...
of
Brazil
Brazil ( pt, Brasil; ), officially the Federative Republic of Brazil (Portuguese: ), is the largest country in both South America and Latin America. At and with over 217 million people, Brazil is the world's fifth-largest country by area ...
became the first
court
A court is any person or institution, often as a government institution, with the authority to adjudicate legal disputes between parties and carry out the administration of justice in civil, criminal, and administrative matters in accordance ...
in the world to display items on the
day planner
A personal organizer, datebook, date log, daybook, day planner, personal analog assistant, book planner, year planner, or agenda (from Latin ''agenda'' – things to do), is a small book or binder that is designed to be portable. It usually con ...
of the ministers, to inform the actions that arrive daily to the Court, and the most important decisions made by them on Twitter.
In late December 2009, the
Ukrainian
Ukrainian may refer to:
* Something of, from, or related to Ukraine
* Something relating to Ukrainians, an East Slavic people from Eastern Europe
* Something relating to demographics of Ukraine in terms of demography and population of Ukraine
* So ...
non-profit organization
A nonprofit organization (NPO) or non-profit organisation, also known as a non-business entity, not-for-profit organization, or nonprofit institution, is a legal entity organized and operated for a collective, public or social benefit, in co ...
Internet-Ukraine launched a project aimed at monitoring the
2010 Ukrainian presidential election based on Twitter.
On April 22, 2010, during the
2010 United Kingdom general election
The 2010 United Kingdom general election was held on Thursday 6 May 2010, with 45,597,461 registered voters entitled to vote to elect members to the House of Commons. The election took place in 650 constituencies across the United Kingdom unde ...
, several right-wing British newspapers including the ''
Daily Telegraph
Daily or The Daily may refer to:
Journalism
* Daily newspaper, newspaper issued on five to seven day of most weeks
* ''The Daily'' (podcast), a podcast by ''The New York Times''
* ''The Daily'' (News Corporation), a defunct US-based iPad new ...
'', the ''
Daily Express
The ''Daily Express'' is a national daily United Kingdom middle-market newspaper printed in tabloid format. Published in London, it is the flagship of Express Newspapers, owned by publisher Reach plc. It was first published as a broadsheet i ...
'', and ''
The Sun'' reported several news stories regarding the leader of the
Liberal Democrats Nick Clegg
Sir Nicholas William Peter Clegg (born 7 January 1967) is a British media executive and former Deputy Prime Minister of the United Kingdom who has been president for global affairs at Meta Platforms since 2022, having previously been vicepr ...
, including political donations made to his private bank account. This was seen by users on Twitter as a personal attack on Clegg on the day that the second
Prime Ministerial television debate was to take place after he performed well in the first. In response to the articles, Twitter users set up the hashtag "#nickcleggsfault", in which people made ironic comments claiming that Clegg was to blame for everything wrong in the world.
A ''Daily Mail'' article claiming Clegg had made a Nazi slur was criticised for being based on an article that Clegg wrote in November 2002 in which, "he criticises attitudes to Germany which seem stuck in the 1950s — and fail to recognise how it has reinvented itself since", and made references to the ''Daily Mail's'' support for
Adolf Hitler
Adolf Hitler (; 20 April 188930 April 1945) was an Austrian-born German politician who was dictator of Nazi Germany, Germany from 1933 until Death of Adolf Hitler, his death in 1945. Adolf Hitler's rise to power, He rose to power as the le ...
in the 1930s.
By midday on 22 April, the "#nickcleggsfault" was the second-most tweeted hashtag on Twitter globally, second to
Earth Day
Earth Day is an annual event on April 22 to demonstrate support for environmental protection. First held on April 22, 1970, it now includes a wide range of events coordinated globally by EarthDay.org (formerly Earth Day Network) including 1 b ...
, and the most tweeted hashtag in the United Kingdom.
Twitter was used during the
Egyptian Revolution of 2011
The 2011 Egyptian revolution, also known as the 25 January revolution ( ar, ثورة ٢٥ يناير; ), began on 25 January 2011 and spread across Egypt. The date was set by various youth groups to coincide with the annual Egyptian "Police ho ...
; it was used as a tool to disseminate information and coordinate participants in the uprising, although Twitter was blocked by Egyptian mobile phone operators for a period of time. After the Egyptian Revolution, the most important people, ministries and the president started to have account on Twitter and share information with people. In the other direction, the then newly created Arabic-language account of the US Department of State, @
USAbilAraby
USAbilAraby is the name used by the US Department of State's Arabic Media Hub for its Twitter account and YouTube channel. The name, "USAbilAraby," means "USA in Arabic." As this suggests, the Twitter account tweets messages from the US government, ...
, was used to provide American commentary directed toward Arabic speakers.
Since September 21, 2011, Twitter has had a way for politicians to advertise via the site, through "politically flavored" promoted tweets; they are marked with a purple icon.
Candidates and political committees are also able to pay Twitter for Promoted Accounts and Promoted Trends.
As of September 2011, “About 85 U.S. Senators use Twitter, and 360 members of the House of Representatives also have accounts. The vast majority of state governors—42 of 50—are on Twitter, too. And of course, all the current major presidential contenders are using the microblogging service.”
In the
2012 Presidential election after news agencies declared that Ohio had been won by Barack Obama giving him enough electoral votes to win, the first statement of his reaction was released on Twitter, "We're all in this together. That's how we campaigned, and that's who we are. Thank you. -bo" A second Tweet with a picture of Obama hugging his wife with the caption "four more years" at the time became the most re-tweeted tweet in Twitter history(Later surpassed), and the election became one of the most tweeted political events in history.
In December 2012, Green MP
Russel Norman
Russel William Norman (born 2 June 1967) is a New Zealand politician and environmentalist. He was a Member of Parliament and co-leader of the Green Party. Norman resigned as an MP in October 2015 to work as Executive Director of Greenpeace Aote ...
tabled a tweet during New Zealand parliament's
question time
A question time in a parliament occurs when members of the parliament ask questions of government ministers (including the prime minister), which they are obliged to answer. It usually occurs daily while parliament is sitting, though it can be ca ...
, a first for the country.
The
@feministhulk Twitter account drew attention to funding problems for
WIC
The Special Supplemental Nutrition Program for Women, Infants, and Children (WIC) is an American federal assistance program of the Food and Nutrition Service (FNS) of the United States Department of Agriculture (USDA) for healthcare and nutritio ...
food and nutrition programs during the
2013 US government shutdown, and its owner set up a directory for women in need to find food banks and infant formula.
In public relations
In
Britain
Britain most often refers to:
* The United Kingdom, a sovereign state in Europe comprising the island of Great Britain, the north-eastern part of the island of Ireland and many smaller islands
* Great Britain, the largest island in the United King ...
the
Department for Business, Innovation and Skills
, type = Department
, logo = Department for Business, Innovation and Skills logo.svg
, logo_width = 200px
, logo_caption =
, picture = File:Лондан. 2014. Жнівень 26.JPG
, seal =
, se ...
released a Twitter strategy document written for other departments. The strategy advised the departments on why Twitter was used by the Government and how they could tweet and promote their doing so effectively. The
ICAEW
The Institute of Chartered Accountants in England and Wales (ICAEW) is a professional membership organisation that promotes, develops and supports chartered accountants and students around the world. As of July 2022, it has over 198,000 members ...
suggested that the document could also be useful to the
private sector
The private sector is the part of the economy, sometimes referred to as the citizen sector, which is owned by private groups, usually as a means of establishment for profit or non profit, rather than being owned by the government.
Employment
The ...
or as a general introduction to Twitter.
In the United States a number of environment agencies and NGOs are using Twitter. At the local level, police and fire departments are beginning to use Twitter to keep the public informed of incidents. Some of these departments, such as the
Los Angeles Fire Department
The Los Angeles Fire Department (LAFD or LA City Fire) provides emergency medical services, fire cause determination, fire prevention, fire suppression, hazardous materials mitigation, and technical rescue services to the city of Los Angeles ...
, issue up to 10 tweets per day.
In October 2008, a draft
U.S. Army
The United States Army (USA) is the land service branch of the United States Armed Forces. It is one of the eight U.S. uniformed services, and is designated as the Army of the United States in the U.S. Constitution.Article II, section 2, cl ...
intelligence report identified Twitter as a "potential terrorist tool". The report said it "is already used by some members to post and/or support extremist ideologies and perspectives."
David Saranga
David Saranga ( he, דוד סרנגה) (born February 18, 1964) is Israel's ambassador in Romania. He served as the Senior Foreign Affairs Advisor to the President of the State of Israel, Reuven (Ruvi) Rivlin, and former Head of European Parliamen ...
of the
Israeli Ministry of Foreign Affairs
The Israeli Ministry of Foreign Affairs ( he, מִשְׂרַד הַחוּץ, translit. ''Misrad HaHutz''; ar, وزارة الخارجية الإسرائيلية) is one of the most important ministries in the Israeli government. The ministry's ...
announced on December 30, 2008, that Israel would be the first government to hold a worldwide press conference via Twitter to take questions from the public about the
war against Hamas in Gaza.
Doctors Chao Guo and Gregory D. Saxton have conducted a study of how nonprofit organizations use Twitter in their public relations campaigns. “Tweeting Social Change: How Social Media Are Changing Nonprofit Advocacy (2014)” has supported earlier studies that tweets sent out by nonprofit organizations fall into three categories of information, community, and action. Their sample included 188 “Civil Rights and Advocacy” organizations, and they used both quantitative and qualitative research in their study at the organizational and message levels. They found that information messages were the most frequent with an emphasis on public education, followed by community messages, and then action messages. Guo and Saxton also discuss how nonprofit organizations use certain aspects of Twitter such as direct messages, retweets, and hashtags (#) in building their campaigns.
Image repair
Many studies have documented the use of social media platforms for image repair. Mia Moody-Ramirez and Hazel Cole (2018) explored the use of Twitter to repair the image of Yahoo Finance in January 2017, when the online publication misspelled bigger with an “n,” in a Twitter link to a story on President-elect Donald Trump's plans to enlarge America's navy. The tweet containing the n-word gained more than 1,000 retweets before Yahoo Finance deleted it, almost one hour after it was shared (Mezzofiore, 2017). Yahoo Finance published an apology shortly after, saying it was a “mistake.” While Yahoo Finance demonstrated mortification by apologizing for the tweet containing the N-word, much of its image repair occurred after Twitter users began to share memes addressing the incident. Light-hearted humor shared on what is known collectively as Black Twitter provided comic relief for an otherwise stressful situation.
Study findings indicate humorous tweets offer an effective strategy to repair one's image. Twitter users discussed Yahoo Finance's error, used humor to handle it, then moved on. On the anniversary of the crisis, Twitter users continued to frame the incident as one of the all-time funniest moments on "Black Twitter." Social media can be a two-edged sword—creating the need to repair a tarnished image while also providing the platform to do so. Study findings have implications for incidents in which individuals and corporations use the N-word. Because of the mortification stance Yahoo Finance took immediately following the incident, the company managed to keep the crisis confined to the social media platform, Twitter. Yahoo Finance removed the tweet right away and apologized, which limited negative media coverage of the mishap.
In reporting dissent
On April 10, 2008, James Buck, a graduate journalism student at
University of California, Berkeley
The University of California, Berkeley (UC Berkeley, Berkeley, Cal, or California) is a public land-grant research university in Berkeley, California. Established in 1868 as the University of California, it is the state's first land-grant u ...
, and his translator, Mohammed Maree, were arrested in Egypt for photographing a protest against the Egyptian authority's detention of protestors. On his way to the police station Buck used his mobile phone to send the message "Arrested" to his 48 Twitter followers. Those followers contacted U.C. Berkeley, the U.S. Embassy in
Cairo
Cairo ( ; ar, القاهرة, al-Qāhirah, ) is the capital of Egypt and its largest city, home to 10 million people. It is also part of the largest urban agglomeration in Africa, the Arab world and the Middle East: The Greater Cairo metro ...
, and a number of press organizations on his behalf. Buck was able to send updates about his condition to his followers while being detained. He was released the next day from the Mahalla jail after the college hired a lawyer for him.
On April 7, 2009, thousands of students stormed the presidency and the parliament building in
Chişinău, the capital of
Moldova
Moldova ( , ; ), officially the Republic of Moldova ( ro, Republica Moldova), is a Landlocked country, landlocked country in Eastern Europe. It is bordered by Romania to the west and Ukraine to the north, east, and south. The List of states ...
, accusing the government of electoral fraud. Information about
these events was disseminated through Twitter using hashtag "#pman", from the name of the central square in Chişinău: ''Piaţa Marii Adunări Naţionale''. Twitter was also used to
mobilize
Mobilize may refer to:
* Mobilize (company), an American political technology platform
* ''Mobilize'' (Anti-Flag album) (2002)
* ''Mobilize'' (Grant-Lee Phillips album) (2001)
* Mobilize.org, an American not-for-profit
* Mobilize, a mobility c ...
the protests.
In the science community
Space mission news
In February 2009,
NASA
The National Aeronautics and Space Administration (NASA ) is an independent agency of the US federal government responsible for the civil space program, aeronautics research, and space research.
NASA was established in 1958, succeeding t ...
won a
Shorty Award
The Shorty Awards (also known as “The Shortys”) honors the most innovative work globally in digital and social media by brands, agencies, nonprofits and creators. The Shortys’ mission is to celebrate, inspire and push the boundaries of exce ...
for its near real-time status updates in 2008 of the unmanned
Mars Phoenix Lander mission.
In May 2009, astronaut
Mike Massimino
Michael James Massimino (born August 19, 1962) is an American professor of mechanical engineering at Columbia University and a former NASA astronaut. He is the senior advisor of space programs at the Intrepid Sea, Air & Space Museum.
Early ...
used Twitter to send updates during the
Hubble Space Telescope
The Hubble Space Telescope (often referred to as HST or Hubble) is a space telescope that was launched into low Earth orbit in 1990 and remains in operation. It was not the first space telescope, but it is one of the largest and most versa ...
repair mission (STS-125), the first time Twitter was used by an
astronaut
An astronaut (from the Ancient Greek (), meaning 'star', and (), meaning 'sailor') is a person trained, equipped, and deployed by a human spaceflight program to serve as a commander or crew member aboard a spacecraft. Although generally r ...
in space. The STS-125 mission marked another NASA/Twitter first — a post-mission NASA Tweetup, tweetup held July 21, 2009, at NASA headquarters in Washington, D.C., attended by about 200 members of the general public. The crew of STS-125 was on hand to answer questions.
On October 21, 2009, Nicole Stott and her Expedition 21 crewmate Jeffrey Williams (astronaut), Jeff Williams participated in the first NASA Tweetup, tweetup from the International Space Station with about 35 members of the public at NASA headquarters. This involved the first ''live'' Twitter connection for the astronauts. Previously, astronauts aboard the Space Shuttle or ISS had sent the messages to Johnson Space Center, Mission Control which then posted the messages via the Internet to Twitter.
In November 2009, the launch of STS-129 marked NASA's fifth tweetup, and its first such event ever held during a Shuttle launch at Kennedy Space Center in Cape Canaveral, Florida. One hundred members of the general public, representing Morocco, New Zealand, and 21 U.S. states, in addition to the District of Columbia, attended the two-day event and, for a time, the "#nasatweetup" hashtag reached #3 on Twitter's Trending Topics.
In May 2010, NASA organized a tweetup for the STS-132 Space Shuttle Atlantis mission to the International Space Station.
In robotics
Given its Instant messaging, IM-like functionality,
Twitter
Twitter is an online social media and social networking service owned and operated by American company Twitter, Inc., on which users post and interact with 280-character-long messages known as "tweets". Registered users can post, like, and ...
provides a unique platform to communicate real-time information from Robotics, robotic machines to human managers, engineers and/or other interested parties. Numerous examples exist of robots whose sensor data is interpreted offline and tweeted by human operators. For example, NASA, NASA's Humanoid robot, humanoid-robot "Robonaut" has a Twitter feed with tweets posted by human operators. However, relatively few projects involve robots that post their own tweets without human intervention. The Japanese counterpart to Robonaut, Astrobot is expected to monitor health parameters of crew members and tweet photos back to Earth automatically, when it launches in 2013. Engineers at the University of Massachusetts-Amherst developed the MARC 5.0 robot with RFID tracking to inventory laboratory assets and identify nearby personnel. It automatically tweets when personnel with proper identification badges come within close proximity of its location in an assigned room. For environmental monitoring applications in harsh environments, researchers at the University of South Florida College of Marine Science deploy a Solar-powered Autonomous Underwater Vehicle (SAUV) to tweet water-quality data from its on-board sensors via long-range radio communications. It
Twitter feedis interspersed with periodic interjections by a human operator.
In business
Twitter is increasingly being used as a business promotional tool. Twitter encourages this through "Twitter 101", a web-based tutorial aimed at business users. For example, one of the notable business Twitter users is Dell, which reported $9m of its 2009 sales coming directly through Twitter and Facebook combined. It has been argued that smaller businesses also benefit from using Twitter, since they can compete on equal terms with larger businesses within the Twitter platform. In the UK, a survey indicated that 17% of small British businesses were using Twitter, mainly to attract new customers.
Small businesses can employ evangelists using a variety of techniques to reach more followers, and sometimes produce industry leaders. Ford Motor Company, Ford has elevated their global head of social media, Scott Monty, into the public spotlight as an evangelist of the use of technology in the automotive industry. Robert Scoble has kept his own company, Rackspace in the public eye and maintained his own publicity primarily through Twitter.
However, increased use of social networking sites has provoked concern about privacy in the workplace, and the protection of company data.
A survey of 1,400 chief information officers also revealed concerns about the potential for employee distraction, if they were given unlimited access to social networking sites such as Twitter.
Twitter started showing advertising to users on April 13, 2010 in the company's first significant attempt to turn its microblogging service into a profitable business.
In terror recruiting
In a 2015 European Foundation for Democracy-European Policy Centre policy dialogue panel in Brussels, Mark Wallace, CEO of the "Counter Extremism Project" and former United States Ambassador to the United Nations, U.S ambassador to the United Nations, said: "Twitter is currently the 'Gateway drug effect, gateway drug' for those seeking to recruit fighters for Islamic terrorism and this must be stopped."
In fundraising
Fundraising campaigns have been held on Twitter, where users are encouraged to tweet about and donate to a particular cause for a specified period of time. This is sometimes known as a "Tweet-a-thon", which is a portmanteau of the words "tweet" and "marathon".
Scott Stratten, author of ''UnMarketing: Stop Marketing, Start Engaging'', started the 12for12K tweet-a-thon along with Danny Brown, founder of the 12for12K organization. 12for12K is an organization that combines social media and raising funds to impact and change the lives of millions worldwide. It first began in 2009 and uses social media platforms to run events for different charity each month to meet their goal of $12,000 within a twelve-hour time frame. In order to participate, one follows the #12for12K hashtag and re-tweets about the tweet-a-thon. For every twelve dollars donated, one is entered into a raffle with varying prizes. One hundred percent of the donation is given to the specified charity. In result, Stratten started a tweet-a-thon for the charity Share Our Strength. He was able to raise $12,000 within five and half hours of the twelve-hour period. In the end of the twelve-hour period he was able to raise $15,500. During the tweet-a-thon, traffic for 12for12K.org increased by 4000%. On the website a Twitter avatar frame helped bring in 3,600 followers. In 2009, 12for12K.org raised $91,275 for Share Our Strength and several other charities.
The UK non-profit sector used Twitter to update supporters and potential donors when user BigDaveSB used hashtag "#charitytuesday", for which he later shared in a Justgiving Award 2010 for innovative fundraising, using Twitter to keep supporters up to date with regard to progress in a charity jailbreak.
Sue Black (computer scientist), Sue Black and others have used Twitter and other
social media
Social media are interactive media technologies that facilitate the creation and sharing of information, ideas, interests, and other forms of expression through virtual communities and networks. While challenges to the definition of ''social medi ...
to raise the profile and funding for Bletchley Park.
In June 2010, Onlineshoes.com and Saucony collaborated to raise awareness and funds for childhood obesity through a tweet-a-thon. For every tweet, Onlineshoes.com donated a dollar to Saucony's "Run for Good" program, a grant program for encouraging active and healthy lifestyles for children.
In journalism
Reporting of current events
In September 2010, Twitter was a key stream of communication by the media inside a Connecticut courtroom during the Cheshire, Connecticut, home invasion murders trial.
While video cameras were not allowed, Connecticut State Supreme Court Judge Jon C. Blue allowed electronic devices for text transmission during the Stephen Hayes trial. Hayes was convicted of the murders of Jennifer Hawke-Petit and her daughters Hayley and Michaela and Capital punishment in the United States, sentenced to death. His alleged accomplice, Joshua Komisarjevsky, is scheduled to stand trial for the murders in February 2011.
While a few news organizations in other parts of the country have live blogged for years, this was the first high-profile case in Connecticut in which Twitter played an important role in keeping those interested in the court proceedings updated with information from the courtroom with the use of Twitter.
A second notable example was news organisations - including American Broadcasting Company, ABC News,
CNN
CNN (Cable News Network) is a multinational cable news channel headquartered in Atlanta, Georgia, U.S. Founded in 1980 by American media proprietor Ted Turner and Reese Schonfeld as a 24-hour cable news channel, and presently owned by ...
, BBC, ITV (TV network), ITV, and BSkyB - using Twitter during the Royal Wedding of Prince William and Kate Middleton in April 2011. ABC News’ Tweet tracker was shown on screen, with total Tweets about the royal wedding as well as Tweets per minute.
A Pew Research study indicated, however, that the vast majority of news outlets (93%) use Twitter as a means of promoting their sites vs sharing other relevant news and stories.
In April 2013 the Associated Press' Twitter account was briefly hacked into, sending out a message that US president
Barack Obama
Barack Hussein Obama II ( ; born August 4, 1961) is an American politician who served as the 44th president of the United States from 2009 to 2017. A member of the Democratic Party, Obama was the first African-American president of the U ...
had been injured in an attack on the White House. Stocks lost $134 billion in value almost instantly, before recovering in value when it was discovered the report was false.
Reporting of entertainment news
Twitter is also used by many celebrities and others in the entertainment industry (news magazines, journalists, entertainment news shows, etc...) as a way to personally connect with fans, promote projects, and break news. Celebrity tweets are often subjects of headline news and sometimes used by the mainstream media and several news outlets as a primary source for confirming information pertaining to a particular story about a celebrity.
CNN
CNN (Cable News Network) is a multinational cable news channel headquartered in Atlanta, Georgia, U.S. Founded in 1980 by American media proprietor Ted Turner and Reese Schonfeld as a 24-hour cable news channel, and presently owned by ...
Breaking News, E! Online, Perez Hilton, and People Magazine are a few entertainment news outlets that have millions of
Twitter
Twitter is an online social media and social networking service owned and operated by American company Twitter, Inc., on which users post and interact with 280-character-long messages known as "tweets". Registered users can post, like, and ...
followers. In June 2010, 24-year-old actress Amanda Bynes shocked the entertainment industry by announcing her retirement via Twitter. She tweeted "I don't love acting anymore so I've stopped doing it." However, a month later, Bynes announced to her followers that she had "unretired." Various news sources reported on this story, breaking the news directly from the actress's Twitter page. During the 83rd Academy Awards there were 1,269,970 tweets related to the event.
Conducting interviews
Twitter can be used to host interviews, referred to as a Twitterview. It is a type of interview for which the medium restricts the interviewer and interviewee to short-form responses. The concise style of this form of interview encourages participants to be more direct with their statements. Unlike traditional interviews, a Twitterview allows the public to join in on the conversation and become participants themselves. It is typically conducted with a reliance on hashtags, marking the subject, so that online browsers may collectively search, view and track the ongoing dialogue.
Although some sources say ABC News Correspondent George Stephanopoulos is credited with conducting the first official Twitterview in March 2009, when he spoke with Senator John McCain, the truth is there had been twitterviews with such name before. One of the first was conducted in English and later translated to Spanish by Alain Ochoa at ''Diariomedico.com''—a Spanish healthcare news site—when he spoke to blogger Bertalan Meskó on December 10, 2008. Another earlier Twitterview was hosted by a blogger named Carl Ocab interviewing John Chow.
Music blogger Derek Michael Sheldon from ''The World As I Der See It''! created the first pictorial transformation of the twitterview in an article with music artist Jann Arden. Sheldon transformed the interview platform to an easy to read visual presentation utilizing images of the actual Twitter timeline feed. He continues to be the leading blogger to use the Twitterview format with musicians.
In entertainment
Sports
Sportspeople, teams, promoters and sponsors have used Twitter to communicate with fans. Twitter allows to direct communication, letting sportspeople themselves reply to comments by fans and show them their everyday life. Some team mascots even have accounts: Butler Blue, the mascot of Butler University, and Pork Chop, the old Dallara chassis that IndyCar driver Simona de Silvestro used in 2011.
In 2009, IndyCar Series team Vision Racing began using a Twitter account to post reports throughout race weekends. That year, teams, track owners and fans started to organize tweetups. By 2010, most IndyCar drivers and teams had their own Twitter account.
At the 2012 Daytona 500 NASCAR Cup Series race, Brad Keselowski tweeted while driving behind the pace car, posting a picture of a jet dryer truck burning after being hit by another car. The driver tripled his Twitter followers from 60,000 to 200,000 in a few days after the race.
Dallas Mavericks owner Mark Cuban has used Twitter to criticize National Basketball Association Official (basketball), officiating; he was fined $50,000 by the league in January 2013 after tweeting "I've tried for 13 years to fix the officiating in this league and I have failed miserably."
Television
Twitter is used by TV operators and broadcasters to try to encourage viewers to get involved. This can take the form of on-screen hashtags, having celebrities tweet while a show airs, or contests around a TV show. Notable examples include Comedy Central using Twitter hashtags during the Comedy Awards
and BBC QuestionTime encouraging political debate. the During the 2011 Oscars, there were over 10,000 tweets per minute- with the event racking up 1.8 million tweets overall.
During the 2011 Super Bowl, tweets peaked at 4,000 per second. In the UK, daily television shows also receive attention on Twitter, although the levels of activity is lower than a major TV event like the Oscars.
However, it is unclear if integrating Twitter-based strategies into broadcasting impacts TV ratings.
Pranks
American Duke University, Duke basketball player Jon Scheyer played a prank after his team won the 2010 NCAA basketball championship in April 2010. He tweeted his more than 6,700 Twitter followers to call him on a fake phone number,
which belonged to his former high school teammate Zach Kelly.
For example, ''Sports Illustrated'' was taken in by the ruse. After Kelly had received more than 2,000 text messages and several hundred calls, Scheyer tweeted his fans to stop texting and calling his friend.
In 2010, a rumor spread via Twitter that teen celebrity Justin Bieber had died. Hashtag "#JustinBieber" remained a Trending Topic for many months until Twitter changed their formula to show newer topics more prominently; however this resulted in fans creating new hashtags to get around the solution.
In art
British artist James Robert Ford started a Twitter-specific art project in 2009 entitled ''A Tweet a Day''. He tweets one word a day from Tove Jansson's ''The Moomin Who Believed in Disasters'' via Twitter user account @JamesRFord. The story recital is expected to finish in 2021. According to Ford, retelling of a child's short story through the microblogging service Twitter emphasises the distribution and delocation of experience.
Oldest user
At the age of 104, Ivy Bean of Bradford, England was the oldest user of the website. She quickly became more widely known, and several fan pages were made in her honour. At the time of her death, she had 4,962 friends on Facebook and more than 56,000 followers on Twitter. Her death was widely reported in the media and she received tributes from several notable media personalities.
Increasing global usage
In 2019, growth in Twitter user numbers slowed down in the West. CEO Jack Dorsey visited Ethiopia and tweeted his hope of wide usage of Twitter in Africa.
See also
*Black Twitter
References
{{DEFAULTSORT:Twitter Usage
Twitter