![Wikipedia_vandalism](https://upload.wikimedia.org/wikipedia/commons/b/b0/Wikipedia_vandalism.svg)
In
slang
Slang is vocabulary (words, phrases, and linguistic usages) of an informal register, common in spoken conversation but avoided in formal writing. It also sometimes refers to the language generally exclusive to the members of particular in-gro ...
, a troll is a person who posts or makes inflammatory,
insincere,
digressive,
extraneous, or
off-topic In the context of mailing lists, discussion groups, discussion forums, bulletin boards, newsgroups, and
wikis a contribution is off-topic if it is not within the bounds of the current discussion, and on-topic if it is.
Even on very specialized fo ...
messages
online
In computer technology and telecommunications, online indicates a state of connectivity and offline indicates a disconnected state. In modern terminology, this usually refers to an Internet connection, but (especially when expressed "on line" or ...
(such as in
social media
Social media are interactive media technologies that facilitate the creation and sharing of information, ideas, interests, and other forms of expression through virtual communities and networks. While challenges to the definition of ''social medi ...
, a
newsgroup
A Usenet newsgroup is a repository usually within the Usenet system, for messages posted from users in different locations using the Internet. They are discussion groups and are not devoted to publishing news. Newsgroups are technically distinct ...
, a
forum
Forum or The Forum (plural forums or fora) may refer to:
Common uses
* Forum (legal), designated space for public expression in the United States
*Forum (Roman), open public space within a Roman city
**Roman Forum, most famous example
*Internet ...
, a
chat room
The term chat room, or chatroom (and sometimes group chat; abbreviated as GC), is primarily used to describe any form of synchronous conferencing, occasionally even asynchronous conferencing. The term can thus mean any technology, ranging from ...
, a
online video game
An online game is a video game that is either partially or primarily played through the Internet or any other computer network available. Online games are ubiquitous on modern gaming platforms, including PCs, consoles and mobile devices, and s ...
), or in real life, with the
intent of provoking others into displaying
emotion
Emotions are mental states brought on by neurophysiological changes, variously associated with thoughts, feelings, behavioral responses, and a degree of pleasure or displeasure. There is currently no scientific consensus on a definition. ...
al responses,
or
manipulating others' perception. The behavior is typically for the troll's amusement, or to achieve a specific result such as disrupting a rival's online activities or purposefully causing confusion or harm to other users online.
In this context, both the noun and the verb forms of "troll" are frequently associated with Internet discourse. Media attention in recent years has equated trolling with
online harassment
Cyberbullying or cyberharassment is a form of bullying or harassment using Electronic communication network, electronic means. Cyberbullying and cyberharassment are also known as online bullying. It has become increasingly common, especially ...
. ''
The Courier-Mail
''The Courier-Mail'' is an Australian newspaper published in Brisbane. Owned by News Corp Australia, it is published daily from Monday to Saturday in Tabloid (newspaper format), tabloid format. Its editorial offices are located at Bowen Hills, ...
'' and ''
The Today Show
''Today'' (also called ''The Today Show'' or informally, ''NBC News Today'') is an American news and talk morning television show that airs weekdays from 7:00 a.m. to 11:00 a.m. on NBC. The program debuted on January 14, 1952. It was ...
'' have used "troll" to mean "a person who defaces Internet tribute sites with the aim of causing grief to families".
In addition, depictions of trolling have been included in popular fictional works, such as the
HBO
Home Box Office (HBO) is an American premium television network, which is the flagship property of namesake parent subsidiary Home Box Office, Inc., itself a unit owned by Warner Bros. Discovery. The overall Home Box Office business unit is ba ...
television program
Television, sometimes shortened to TV, is a telecommunication medium for transmitting moving images and sound. The term can refer to a television set, or the medium of television transmission. Television is a mass medium for advertising, e ...
''
The Newsroom'', in which a main character encounters harassing persons online and tries to infiltrate their circles by posting negative sexual comments.
Usage
Application of the term ''troll'' is
subjective. Some readers may characterize a post as ''trolling'', while others may regard the same post as a legitimate contribution to the discussion, even if controversial. More potent acts of trolling are blatant
harassment
Harassment covers a wide range of behaviors of offensive nature. It is commonly understood as behavior that demeans, humiliates or embarrasses a person, and it is characteristically identified by its unlikelihood in terms of social and moral ...
or off-topic banter. However, the term ''Internet troll'' has also been applied to information warfare, hate speech, and even political
activism
Activism (or Advocacy) consists of efforts to promote, impede, direct or intervene in Social change, social, Political campaign, political, economic or Natural environment, environmental reform with the desire to make Social change, changes i ...
.
The "
Trollface
Trollface or Troll Face is a rage comic meme image of a character wearing a mischievous smile, used to symbolise internet trolls and trolling. It is one of the oldest and most widely known rage comic faces.
History
Trollface was drawn in Mic ...
" is an image occasionally used to indicate trolling in Internet culture.
At times, the word is incorrectly used to refer to anyone with controversial, or differing, opinions.
Such usage goes against the ordinary meaning of troll in multiple ways. While
psychologist
A psychologist is a professional who practices psychology and studies mental states, perceptual, cognitive, emotional, and social processes and behavior. Their work often involves the experimentation, observation, and interpretation of how indi ...
s have determined that
psychopathological sadism,
dark triad
The dark triad is a psychological theory of personality, first published by Delroy L. Paulhus and Kevin M. Williams in 2002, that describes three notably offensive, but non-pathological personality types: Machiavellianism, sub-clinical narcissism, ...
, and
dark tetrad
The dark triad is a psychological theory of personality, first published by Delroy L. Paulhus and Kevin M. Williams in 2002, that describes three notably offensive, but non-pathological personality types: Machiavellianism, sub-clinical narcissism, ...
personality traits
In psychology, trait theory (also called dispositional theory) is an approach to the study of human personality. Trait theorists are primarily interested in the measurement of ''traits'', which can be defined as habitual patterns of behaviour, tho ...
are common among Internet trolls,
some observers claim that trolls do not actually believe the controversial views they claim.
Farhad Manjoo
Farhad Manjoo (born 1978) is an American journalist. Manjoo was a staff writer for ''Slate'' magazine from 2008 to September 2013, when they left to join ''The Wall Street Journal''. In January 2014, they joined ''The New York Times'', replacing ...
criticises this view, noting that if the person really is trolling, they are more intelligent than their critics would believe.
Responses
![DoNotFeedTroll](https://upload.wikimedia.org/wikipedia/commons/e/ea/DoNotFeedTroll.svg)
The most common advice to deal with someone who gets enjoyment out of provoking others is to ignore them and deprive them of the pleasure of watching people react. This is typically phrased as "don't feed the trolls", however, some believe this to be bad or incomplete advice for effectively dealing with trolls.
Origin and etymology
There are competing theories of where and when "troll" was first used in Internet slang, with numerous unattested accounts of
BBS
BBS may refer to:
Ammunition
* BBs, BB gun metal bullets
* BBs, airsoft gun plastic pellets
Computing and gaming
* Bulletin board system, a computer server users dial into via dial-up or telnet; precursor to the Internet
* BIOS Boot Specificat ...
and
Usenet
Usenet () is a worldwide distributed discussion system available on computers. It was developed from the general-purpose Unix-to-Unix Copy (UUCP) dial-up network architecture. Tom Truscott and Jim Ellis conceived the idea in 1979, and it was ...
origins in the early 1980s or before.
The English noun "troll" in the standard sense of ugly dwarf or giant dates to 1610 and originates from the
Old Norse
Old Norse, Old Nordic, or Old Scandinavian, is a stage of development of North Germanic languages, North Germanic dialects before their final divergence into separate Nordic languages. Old Norse was spoken by inhabitants of Scandinavia and t ...
word "
troll
A troll is a being in Nordic folklore, including Norse mythology. In Old Norse sources, beings described as trolls dwell in isolated areas of rocks, mountains, or caves, live together in small family units, and are rarely helpful to human bei ...
" meaning
giant
In folklore, giants (from Ancient Greek: '' gigas'', cognate giga-) are beings of human-like appearance, but are at times prodigious in size and strength or bear an otherwise notable appearance. The word ''giant'' is first attested in 1297 fr ...
or
demon
A demon is a malevolent supernatural entity. Historically, belief in demons, or stories about demons, occurs in religion, occultism, literature, fiction, mythology, and folklore; as well as in media such as comics, video games, movies, ani ...
.
The word evokes the trolls of
Scandinavian folklore
Nordic folklore is the folklore of Denmark, Norway, Sweden, Iceland and the Faroe Islands. It has common roots with, and has been mutually influenced by, folklore in England, Germany, the Low Countries, the Baltic countries, Finland and Sapmi. ...
and children's tales: antisocial, quarrelsome and slow-witted creatures which make life difficult for travelers. Trolls have existed in folklore and fantasy literature for centuries, and online trolling has been around for as long as the Internet has existed.
In modern English usage, "
trolling
In slang, a troll is a person who posts or makes inflammatory, insincere, digressive, extraneous, or off-topic messages online (such as in social media, a newsgroup, a forum, a chat room, a online video game), or in real life, with the i ...
" may describe the
fishing technique
Fishing techniques are methods for catching fish. The term may also be applied to methods for catching other aquatic animals such as molluscs (shellfish, squid, octopus) and edible marine invertebrates.
Fishing techniques include hand-gatherin ...
of slowly dragging a lure or baited hook from a moving boat,
whereas ''
trawling
Trawling is a method of fishing that involves pulling a fishing net through the water behind one or more boats. The net used for trawling is called a trawl. This principle requires netting bags which are towed through water to catch different speci ...
'' describes the generally commercial act of dragging a fishing net. Early non-Internet slang use of "trolling" can be found in the military: by 1972 the term "trolling for
MiGs" was documented in use by
US Navy
The United States Navy (USN) is the maritime service branch of the United States Armed Forces and one of the eight uniformed services of the United States. It is the largest and most powerful navy in the world, with the estimated tonnage of ...
pilots in
Vietnam
Vietnam or Viet Nam ( vi, Việt Nam, ), officially the Socialist Republic of Vietnam,., group="n" is a country in Southeast Asia, at the eastern edge of mainland Southeast Asia, with an area of and population of 96 million, making i ...
. It referred to use of "...decoys, with the mission of drawing...fire away..."
![Internet Troll velu ill artlibre jnl](https://upload.wikimedia.org/wikipedia/commons/e/ee/Internet_Troll_velu_ill_artlibre_jnl.jpg)
The contemporary use of the term is said to have appeared on the Internet in the late 1980s,
but the earliest known attestation according to the ''
Oxford English Dictionary
The ''Oxford English Dictionary'' (''OED'') is the first and foundational historical dictionary of the English language, published by Oxford University Press (OUP). It traces the historical development of the English language, providing a com ...
'' is in 1992.
The context of the quote cited in the ''Oxford English Dictionary''
sets the origin in
Usenet
Usenet () is a worldwide distributed discussion system available on computers. It was developed from the general-purpose Unix-to-Unix Copy (UUCP) dial-up network architecture. Tom Truscott and Jim Ellis conceived the idea in 1979, and it was ...
in the early 1990s as in the phrase "trolling for newbies", as used in ''alt.folklore.urban'' (AFU).
Commonly, what is meant is a relatively gentle inside joke by veteran users, presenting questions or topics that had been so overdone that only a new user would respond to them earnestly. For example, a veteran of the group might make a post on the
common misconception
Each entry on this list of common misconceptions is worded as a correction; the misconceptions themselves are implied rather than stated. These entries are concise summaries of the main subject articles, which can be consulted for more detail.
...
that
glass flows over time. Long-time readers would both recognize the poster's name and know that the topic had been discussed repeatedly, but new subscribers to the group would not realize, and would thus respond. These types of trolls served as a practice to identify group insiders. This definition of trolling, considerably narrower than the modern understanding of the term, was considered a positive contribution.
One of the most notorious AFU trollers, David Mikkelson,
went on to create the urban
folklore
Folklore is shared by a particular group of people; it encompasses the traditions common to that culture, subculture or group. This includes oral traditions such as tales, legends, proverbs and jokes. They include material culture, ranging ...
website
Snopes.com.
By the late 1990s, ''alt.folklore.urban'' had such heavy traffic and participation that trolling of this sort was frowned upon. Others expanded the term to include the practice of playing a seriously misinformed user, even in
newsgroup
A Usenet newsgroup is a repository usually within the Usenet system, for messages posted from users in different locations using the Internet. They are discussion groups and are not devoted to publishing news. Newsgroups are technically distinct ...
s where one was not a regular; these were often attempts at humor rather than provocation. The noun ''troll'' usually referred to an act of trolling – or to the resulting discussion – rather than to the author, though some posts punned on the dual meaning of ''troll.''
The August 26, 1997 strip of
webcomic
Webcomics (also known as online comics or Internet comics) are comics published on a website or mobile app. While many are published exclusively on the web, others are also published in magazines, newspapers, or comic books.
Webcomics can be co ...
''
Kevin and Kell
''Kevin and Kell'' is a furry comedy webcomic strip by syndicated cartoonist Bill Holbrook. The strip began on September 3, 1995, and is one of the oldest continuously running webcomics. The comic's website states it is "The World's Longest R ...
'' used the word ''troll'' to describe those that deliberately harass or provoke other Internet users, similar to the modern sense of the word.
In other languages
In
Chinese
Chinese can refer to:
* Something related to China
* Chinese people, people of Chinese nationality, citizenship, and/or ethnicity
**''Zhonghua minzu'', the supra-ethnic concept of the Chinese nation
** List of ethnic groups in China, people of ...
, trolling is referred to as ''bái mù'' (), which can be straightforwardly explained as "eyes without pupils", in the sense that while the
pupil
The pupil is a black hole located in the center of the iris of the eye that allows light to strike the retina.Cassin, B. and Solomon, S. (1990) ''Dictionary of Eye Terminology''. Gainesville, Florida: Triad Publishing Company. It appears black ...
of the eye is used for vision, the white section of the eye cannot see, and trolling involves blindly talking nonsense over the Internet, having total disregard to sensitivities or being oblivious to the situation at hand, akin to having eyes without pupils. An alternative term is ''bái làn'' (), which describes a post completely nonsensical and full of folly made to upset others, and derives from a Taiwanese slang term for the
male genitalia
Male (symbol: ♂) is the sex of an organism that produces the gamete (sex cell) known as sperm, which fuses with the larger female gamete, or ovum, in the process of fertilization.
A male organism cannot reproduce sexually without access to a ...
, where genitalia that is pale white in color represents that someone is young, and thus foolish. Both terms originate from
Taiwan
Taiwan, officially the Republic of China (ROC), is a country in East Asia, at the junction of the East and South China Seas in the northwestern Pacific Ocean, with the People's Republic of China (PRC) to the northwest, Japan to the nort ...
, and are also used in
Hong Kong
Hong Kong ( (US) or (UK); , ), officially the Hong Kong Special Administrative Region of the People's Republic of China ( abbr. Hong Kong SAR or HKSAR), is a city and special administrative region of China on the eastern Pearl River Delt ...
and
mainland China
"Mainland China" is a geopolitical term defined as the territory governed by the People's Republic of China (including islands like Hainan or Chongming), excluding dependent territories of the PRC, and other territories within Greater China. ...
. Another term, ''xiǎo bái'' () is a derogatory term for both ''bái mù'' and ''bái làn'' that is used on anonymous posting Internet forums. Another common term for a troll used in mainland China is ''pēn zi'' ().
In
Japanese
Japanese may refer to:
* Something from or related to Japan, an island country in East Asia
* Japanese language, spoken mainly in Japan
* Japanese people, the ethnic group that identifies with Japan through ancestry or culture
** Japanese diaspor ...
, means "fishing" and refers to intentionally misleading posts whose only purpose is to get the readers to react, i.e. get trolled. means "laying waste" and can also be used to refer to simple
spamming
Spamming is the use of messaging systems to send multiple unsolicited messages (spam) to large numbers of recipients for the purpose of commercial advertising, for the purpose of non-commercial proselytizing, for any prohibited purpose (especial ...
.
In
Icelandic, ''
þurs'' (a
thurs) or ''
tröll'' (a
troll
A troll is a being in Nordic folklore, including Norse mythology. In Old Norse sources, beings described as trolls dwell in isolated areas of rocks, mountains, or caves, live together in small family units, and are rarely helpful to human bei ...
) may refer to trolls, the verbs ''þursa'' (to troll) or ''þursast'' (to be trolling, to troll about) may be used.
In
Korean
Korean may refer to:
People and culture
* Koreans, ethnic group originating in the Korean Peninsula
* Korean cuisine
* Korean culture
* Korean language
**Korean alphabet, known as Hangul or Chosŏn'gŭl
**Korean dialects and the Jeju language
** ...
, ''nak-si'' (낚시) means "fishing" and refers to Internet trolling attempts, as well as purposely misleading post titles. A person who recognizes the troll after having responded (or, in case of a post title, ''nak-si'', having read the actual post) would often refer to themselves as a caught fish.
In
Portuguese
Portuguese may refer to:
* anything of, from, or related to the country and nation of Portugal
** Portuguese cuisine, traditional foods
** Portuguese language, a Romance language
*** Portuguese dialects, variants of the Portuguese language
** Portu ...
, more commonly in its
Brazilian variant,
troll
A troll is a being in Nordic folklore, including Norse mythology. In Old Norse sources, beings described as trolls dwell in isolated areas of rocks, mountains, or caves, live together in small family units, and are rarely helpful to human bei ...
(produced in most of Brazil as
spelling pronunciation
A spelling pronunciation is the pronunciation of a word according to its spelling when this differs from a longstanding standard or traditional pronunciation. Words that are spelled with letters that were never pronounced or that were not pronounc ...
) is the usual term to denote Internet trolls (examples of common derivate terms are ''trollismo'' or ''trollagem'', "trolling", and the verb ''trollar'', "to troll", which entered popular use), but an older expression, used by those which want to avoid
anglicism
An anglicism is a word or construction borrowed from English by another language.
With the rise in Anglophone media and the global spread of British and US cultures in the 20th and 21st centuries, many English terms have become widespread in o ...
s or
slang
Slang is vocabulary (words, phrases, and linguistic usages) of an informal register, common in spoken conversation but avoided in formal writing. It also sometimes refers to the language generally exclusive to the members of particular in-gro ...
s, is ''
complexo do pombo enxadrista'' to denote trolling behavior, and ''pombos enxadristas'' (literally, "chessplayer pigeons") or simply ''pombos'' are the terms used to name the trolls. The terms are explained by an
adage
An adage (; Latin: adagium) is a memorable and usually philosophical aphorism that communicates an important truth derived from experience, custom, or both, and that many people consider true and credible because of its longeval tradition, i.e. ...
or popular saying: "Arguing with ''
fulano'' (i.e.,
John Doe
John Doe (male) and Jane Doe (female) are multiple-use placeholder names that are used when the true name of a person is unknown or is being intentionally concealed. In the context of law enforcement in the United States, such names are often ...
) is the same as playing
chess
Chess is a board game for two players, called White and Black, each controlling an army of chess pieces in their color, with the objective to checkmate the opponent's king. It is sometimes called international chess or Western chess to disti ...
with a
pigeon
Columbidae () is a bird family consisting of doves and pigeons. It is the only family in the order Columbiformes. These are stout-bodied birds with short necks and short slender bills that in some species feature fleshy ceres. They primarily ...
: it defecates on the table, drops the pieces and simply flies off, claiming victory."
In
Thai
Thai or THAI may refer to:
* Of or from Thailand, a country in Southeast Asia
** Thai people, the dominant ethnic group of Thailand
** Thai language, a Tai-Kadai language spoken mainly in and around Thailand
*** Thai script
*** Thai (Unicode block ...
, the term ''krian'' (
เกรียน) has been adopted to address Internet trolls. According to the
Royal Institute of Thailand
The Royal Society ( th, ราชบัณฑิตยสภา, , ) is the national academy of Thailand in charge of academic works of the government.
The secretariat of the society is the Office of the Royal Society ( th, สำนักง ...
, the term, which literally refers to a closely cropped hairstyle worn by schoolboys in Thailand, is from the behaviour of these schoolboys who usually gather to play online games and, during which, make annoying, disruptive, impolite, or unreasonable expressions. The term ''top krian'' (ตบเกรียน; "slap a cropped head") refers to the act of posting intellectual replies to refute the messages of Internet trolls and cause them to be perceived as unintelligent.
Trolling, identity, and anonymity
Early incidents of trolling were considered to be the same as
flaming, but this has changed with modern usage by the news media to refer to the creation of any content that targets another person. The Internet dictionary, NetLingo, suggests there are four grades of trolling: playtime trolling, tactical trolling, strategic trolling, and domination trolling. The relationship between trolling and flaming was observed in open-access forums in California, on a series of modem-linked computers. ''CommuniTree'' was begun in 1978 but was closed in 1982 when accessed by high school teenagers, becoming a ground for trashing and abuse.
Some psychologists have suggested that flaming would be caused by
deindividuation
Deindividuation is a concept in social psychology that is generally thought of as the loss of self-awareness in groups, although this is a matter of contention (see below). For the social psychologist, the level of analysis is the individual in ...
or decreased self-evaluation:
the anonymity of online postings would lead to disinhibition amongst individuals. Others have suggested that although flaming and trolling is often unpleasant, it may be a form of normative behavior that expresses the
social identity
Identity is the qualities, beliefs, personality traits, appearance, and/or expressions that characterize a person or group.Compare ''Collins Dictionary of Sociology'', quoted in
In sociology, emphasis is placed on collective identity, in which ...
of a certain user group. According to Tom Postmes, a professor of social and organisational psychology at the universities of Exeter, England, and Groningen, The Netherlands, and the author of ''Individuality and the Group'', who has studied online behavior for 20 years, "Trolls aspire to violence, to the level of trouble they can cause in an environment. They want it to kick off. They want to promote antipathetic emotions of disgust and outrage, which morbidly gives them a sense of pleasure."
Someone who brings something off topic into the conversation in order to make that person mad is trolling.
The practice of trolling has been documented by a number of academics since the 1990s. This included Steven Johnson in 1997 in the book ''Interface Culture'', and a paper by
Judith Donath
Judith Stefania Donath (born May 7, 1962) is a fellow at Harvard's Berkman Center, and the founder of the ''Sociable Media Group'' at the MIT Media Lab. She has written papers on various aspects of the Internet and its social impact, such as Int ...
in 1999. Donath's paper outlines the ambiguity of identity in a disembodied "
virtual community
A virtual community is a social network of individuals who connect through specific social media, potentially crossing geographical and political boundaries in order to pursue mutual interests or goals. Some of the most pervasive virtual communi ...
" such as
Usenet
Usenet () is a worldwide distributed discussion system available on computers. It was developed from the general-purpose Unix-to-Unix Copy (UUCP) dial-up network architecture. Tom Truscott and Jim Ellis conceived the idea in 1979, and it was ...
:
Donath provides a concise overview of
identity deception
Deception or falsehood is an act or statement that misleads, hides the truth, or promotes a belief, concept, or idea that is not true. It is often done for personal gain or advantage. Deception can involve dissimulation, propaganda and sleight o ...
games which trade on the confusion between physical and
epistemic community
An epistemic community is a network of knowledge-based experts who help decision-makers to define the problems they face, identify various policy solutions and assess the policy outcomes. The definitive conceptual framework of an epistemic communit ...
:
Whitney Phillips
"Hello" is a song by Australian DJs and producers Stafford Brothers, which features Young Money Entertainment's Lil Wayne and Christina Milian. It was released as a single in the United States on 18 December 2012, and Australia on 4 January 2013.
...
observes in ''This is Why We Can't Have Nice Things: Mapping the Relationship Between Online Trolling and Mainstream Culture'' that certain behaviors are consistent among different types of trolls. First, trolls of the subcultural variety self-identify as trolls. Trolls are also motivated by what is known as
lulz
LOL, or lol, is an initialism for laughing out loud and a popular element of Internet slang. It was first used almost exclusively on Usenet, but has since become widespread in other forms of computer-mediated communication and even face-to ...
, a type of unsympathetic, ambiguous laughter. The final behavior is the insistent need for anonymity. According to Phillips, anonymity allows trolls to engage in behaviors they would not replicate in professional or public settings, with the effectiveness of trolling often being dependent upon the target's lack of anonymity. This can include the disclosure of real-life attachments, interests, and vulnerabilities of the target.
A troll can disrupt the discussion on a newsgroup or online forum, disseminate bad advice, and damage the feeling of trust in the online community. In a group that has become sensitized to trollingwhere the rate of deception is highmany honestly naïve questions may be quickly rejected as trolling. This can be quite off-putting to the new user who upon first posting is immediately bombarded with angry accusations. Even if the accusations are unfounded, being branded a troll may be damaging to one's online reputation.
Susan Herring and colleagues, in "Searching for Safety Online: Managing 'Trolling' in a Feminist Forum", point out the difficulty inherent in monitoring trolling and maintaining freedom of speech in online communities: "harassment often arises in spaces known for their freedom, lack of censure, and experimental nature".
Free speech may lead to tolerance of trolling behavior, complicating the members' efforts to maintain an open, yet supportive discussion area, especially for sensitive topics such as race, gender, and sexuality.
Cyberbullying laws vary by state, as trolling is not a crime under U.S. federal law. In an effort to reduce uncivil behavior by increasing accountability, many web sites (e.g.
Reuters
Reuters ( ) is a news agency owned by Thomson Reuters Corporation. It employs around 2,500 journalists and 600 photojournalists in about 200 locations worldwide. Reuters is one of the largest news agencies in the world.
The agency was estab ...
,
Facebook
Facebook is an online social media and social networking service owned by American company Meta Platforms. Founded in 2004 by Mark Zuckerberg with fellow Harvard College students and roommates Eduardo Saverin, Andrew McCollum, Dustin M ...
, and
Gizmodo
''Gizmodo'' ( ) is a design, technology, science and science fiction website. It was originally launched as part of the Gawker Media network run by Nick Denton, and runs on the Kinja platform. ''Gizmodo'' also includes the subsite ''io9'', whic ...
) now require commenters to register their names and e-mail addresses.
[J. Zhao]
"Where Anonymity Breeds Contempt"
''The New York Times'', 29 November 2010.
Trolling itself has become its own form of Internet subculture and has developed its own set of rituals, rules, specialized language, and dedicated spaces of practice.
The appeal of trolling primarily comes from the thrill of how long one can keep the ruse going before getting caught, and exposed as a troll. When understood this way, Internet trolls are less like vulgar, indiscriminate bullies, and closer to countercultural respondents to a (so called) overly sensitive public.
The main elements of why people troll are interactions; trolling exists in the interactive communications between Internet users, influencing people's views both from objective and emotional standpoints. Further, trolling does not target a single individual, but rather targets multiple members of a discussion. Ways to identify trolling include the situation to utilizing the Internet as a platform, offensive and emotional content, and an intended reaction from an audience.
Corporate, political, and special-interest sponsored trolls
Organizations and countries may utilize trolls to manipulate public opinion as part and parcel of an
astroturfing
Astroturfing is the practice of masking the sponsors of a message or organization (e.g., political, advertising, religious or public relations) to make it appear as though it originates from and is supported by grassroots participants. It is a p ...
initiative. When trolling is sponsored by the government, it is often called state-sponsored Internet propaganda or state-sponsored trolling. Teams of sponsored trolls are sometimes referred to as
sockpuppet armies.
A 2016 study by Harvard political scientist
Gary King reported that the Chinese government's
50 Cent Party creates 440 million pro-government social media posts per year.
The report said that government employees were paid to create pro-government posts around the time of national holidays to avoid mass political protests. The Chinese Government ran an editorial in the state-funded ''
Global Times
The ''Global Times'' () is a daily tabloid newspaper under the auspices of the Chinese Communist Party's flagship newspaper, the ''People's Daily'', commenting on international issues from a Chinese ultra-nationalistic perspective. The publi ...
'' defending
censorship
Censorship is the suppression of speech, public communication, or other information. This may be done on the basis that such material is considered objectionable, harmful, sensitive, or "inconvenient". Censorship can be conducted by governments ...
and 50 Cent Party trolls.
A 2016 study for the
NATO
The North Atlantic Treaty Organization (NATO, ; french: Organisation du traité de l'Atlantique nord, ), also called the North Atlantic Alliance, is an intergovernmental military alliance between 30 member states – 28 European and two No ...
Strategic Communications Centre of Excellence on
hybrid warfare
Hybrid warfare is a theory of military strategy, first proposed by Frank Hoffman, which employs political warfare and blends conventional warfare, irregular warfare, and cyberwarfare
with other influencing methods, such as fake news
Fake ne ...
notes that the
Russo-Ukrainian War
The Russo-Ukrainian War; uk, російсько-українська війна, rosiisko-ukrainska viina. has been ongoing between Russia (alongside Russian separatist forces in Donbas, Russian separatists in Ukraine) and Ukraine since Feb ...
"demonstrated how fake identities and accounts were used to disseminate narratives through social media, blogs, and web commentaries in order to manipulate, harass, or deceive opponents."
The NATO report describes that a "Wikipedia troll" uses a type of message design where a troll does not add "emotional value" to reliable "essentially true" information in re-posts, but presents it "in the wrong context, intending the audience to draw false conclusions." For example, information, without context, from Wikipedia about the
military history of the United States "becomes value-laden if it is posted in the comment section of an article criticizing Russia for its military actions and interests in Ukraine. The Wikipedia troll is 'tricky', because in terms of actual text, the information is true, but the way it is expressed gives it a completely different meaning to its readers."
Unlike "classic trolls," Wikipedia trolls "have no emotional input, they just supply
misinformation
Misinformation is incorrect or misleading information. It differs from disinformation, which is ''deliberately'' deceptive. Rumors are information not attributed to any particular source, and so are unreliable and often unverified, but can turn ou ...
" and are one of "the most dangerous" as well as one of "the most effective trolling message designs."
Even among people who are "emotionally immune to aggressive messages" and apolitical, "training in
critical thinking
Critical thinking is the analysis of available facts, evidence, observations, and arguments to form a judgement. The subject is complex; several different definitions exist, which generally include the rational, skeptical, and unbiased analysis ...
" is needed, according to the NATO report, because "they have relatively blind trust in Wikipedia sources and are not able to filter information that comes from platforms they consider authoritative."
While Russian-language hybrid trolls use the Wikipedia troll message design to promote
anti-Western sentiment
Anti-Western sentiment, also known as Anti-Atlanticism or Westernophobia, refers to broad opposition, bias, or hostility towards the people, culture, or policies of the Western world.
Definition and usage
In many modern cases, anti-Western s ...
in comments, they "mostly attack aggressively to maintain
emotional attachment to issues covered in articles."
Discussions about topics other than
international sanctions during the Ukrainian crisis
International sanctions have been imposed against Russia and Crimea during the Russo-Ukrainian War by a large number of countries, including the United States, Canada, the European Union, and international organisations following the Russia ...
"attracted very aggressive trolling" and became polarized, according to the NATO report, which "suggests that in subjects in which there is little potential for re-educating audiences, emotional harm is considered more effective" for pro-Russian Latvian-language trolls.
A 2016 study on fluoridation decision-making in Israel coined the term "Uncertainty Bias" to describe the efforts of power in government, public health and media to aggressively advance agendas by misrepresentation of historical and scientific fact. The authors noted that authorities tended to overlook or to deny situations that involve uncertainty while making unscientific arguments and disparaging comments in order to undermine opposing positions.
''
The New York Times
''The New York Times'' (''the Times'', ''NYT'', or the Gray Lady) is a daily newspaper based in New York City with a worldwide readership reported in 2020 to comprise a declining 840,000 paid print subscribers, and a growing 6 million paid ...
'' reported in late October 2018 that
Saudi Arabia
Saudi Arabia, officially the Kingdom of Saudi Arabia (KSA), is a country in Western Asia. It covers the bulk of the Arabian Peninsula, and has a land area of about , making it the fifth-largest country in Asia, the second-largest in the A ...
used an online army of
Twitter
Twitter is an online social media and social networking service owned and operated by American company Twitter, Inc., on which users post and interact with 280-character-long messages known as "tweets". Registered users can post, like, and ...
trolls to harass the late Saudi dissident journalist
Jamal Khashoggi
Jamal Ahmad Khashoggi (; ar, جمال أحمد خاشقجي, Jamāl ʾAḥmad Ḵāšuqjī, ; 13 October 1958 – 2 October 2018) was a Saudi journalist, dissident, author, columnist for ''Middle East Eye'' and ''The Washington Post'', and a ge ...
and other critics of the Saudi government.
In October 2018, ''The Daily Telegraph'' reported that
Facebook
Facebook is an online social media and social networking service owned by American company Meta Platforms. Founded in 2004 by Mark Zuckerberg with fellow Harvard College students and roommates Eduardo Saverin, Andrew McCollum, Dustin M ...
"banned hundreds of pages and accounts which it says were fraudulently flooding its site with partisan political content – although they came from the US instead of being associated with Russia."
While corporate networking site LinkedIn is considered a platform of good taste and professionalism, companies searching for personal information by promoting jobs that were not real and fake accounts posting political messages has caught the company off guard.
Psychological characteristics
![Aerger](https://upload.wikimedia.org/wikipedia/commons/4/44/Aerger.jpg)
Researcher
Ben Radford
Ben is frequently used as a shortened version of the given names Benjamin, Benedict, Bennett or Benson, and is also a given name in its own right.
Ben (in he, בֶּן, ''son of'') forms part of Hebrew surnames, e.g. Abraham ben Abraham ( he, ...
wrote about the phenomenon of
clown
A clown is a person who performs comedy and arts in a state of open-mindedness using physical comedy, typically while wearing distinct makeup or costuming and reversing folkway-norms.
History
The most ancient clowns have been found in ...
s in history and the modern day in his book ''Bad Clowns'', and found that "bad clowns" have evolved into Internet trolls.
They do not dress up as traditional clowns but, for their own amusement, they tease and exploit "human foibles" in order to speak the "truth" and gain a reaction.
Like clowns in make-up, Internet trolls hide behind "anonymous accounts and fake usernames".
In their eyes, they are the
trickster
In mythology and the study of folklore and religion, a trickster is a character in a story (god, goddess, spirit, human or anthropomorphisation) who exhibits a great degree of intellect or secret knowledge and uses it to play tricks or otherwi ...
and are performing for a nameless audience via the Internet.
Studies conducted in the fields of
human–computer interaction
Human–computer interaction (HCI) is research in the design and the use of computer technology, which focuses on the interfaces between people (users) and computers. HCI researchers observe the ways humans interact with computers and design tec ...
and
cyberpsychology
Cyberpsychology (also known as Internet psychology, web psychology, or digital psychology) is a developing field that encompasses all psychological phenomena associated with or affected by emerging technology.
Overview
Cyberpsychology is the stud ...
by other researchers have corroborated Radford's analysis on the phenomenon of Internet trolling as a form of deception-serving
entertainment
Entertainment is a form of activity that holds the attention and interest of an audience or gives pleasure and delight. It can be an idea or a task, but is more likely to be one of the activities or events that have developed over thousa ...
and its correlations to
aggressive behaviour
Aggression is overt or covert, often harmful, social interaction with the intention of inflicting damage or other harm upon another individual; although it can be channeled into creative and practical outlets for some. It may occur either reacti ...
,
katagelasticism,
black humor
Black comedy, also known as dark comedy, morbid humor, or gallows humor, is a style of comedy that makes light of subject matter that is generally considered taboo, particularly subjects that are normally considered serious or painful to discus ...
, and the
Dark tetrad
The dark triad is a psychological theory of personality, first published by Delroy L. Paulhus and Kevin M. Williams in 2002, that describes three notably offensive, but non-pathological personality types: Machiavellianism, sub-clinical narcissism, ...
.
Trolling correlates positively with
sadism
Sadism may refer to:
* Sadomasochism, the giving or receiving of pleasure from acts involving the receipt or infliction of pain or humiliation
* Sadistic personality disorder, an obsolete term proposed for individuals who derive pleasure from the s ...
,
trait psychopathy
Psychopathy, sometimes considered synonymous with sociopathy, is characterized by persistent Anti-social behaviour, antisocial behavior, impaired empathy and remorse, and Boldness, bold, Disinhibition, disinhibited, and Egotism, egotistical B ...
,
and
Machiavellianism
Machiavellianism or Machiavellian may refer to:
Politics
*Machiavellianism (politics), the supposed political philosophy of Niccolò Machiavelli
*Political realism
Psychology
*Machiavellianism (psychology), a personality trait centered on cold an ...
(see
Dark triad
The dark triad is a psychological theory of personality, first published by Delroy L. Paulhus and Kevin M. Williams in 2002, that describes three notably offensive, but non-pathological personality types: Machiavellianism, sub-clinical narcissism, ...
). Trolls take pleasure from causing
pain
Pain is a distressing feeling often caused by intense or damaging stimuli. The International Association for the Study of Pain defines pain as "an unpleasant sensory and emotional experience associated with, or resembling that associated with, ...
and
emotional suffering.
Their ability to upset or harm gives them a feeling of power.
Psychological research
Psychological research refers to research that psychologists conduct for systematic study and for analysis of the experiences and behaviors of individuals or groups. Their research can have educational, occupational and clinical application ...
es conducted in the fields of
personality psychology
Personality psychology is a branch of psychology that examines personality and its variation among individuals. It aims to show how people are individually different due to psychological forces. Its areas of focus include:
* construction of a c ...
and
cyberpsychology
Cyberpsychology (also known as Internet psychology, web psychology, or digital psychology) is a developing field that encompasses all psychological phenomena associated with or affected by emerging technology.
Overview
Cyberpsychology is the stud ...
report that trolling behaviour qualifies as an
anti-social behaviour
Antisocial behavior is a behavior that is defined as the violation of the rights of others by committing crime, such as stealing and physical attack in addition to other behaviors such as lying and manipulation. It is considered to be disrupti ...
and is strongly correlated to
sadistic personality disorder
Sadistic personality disorder was a personality disorder defined by a pervasive pattern of sadistic and cruel behavior. People with this disorder were thought to have desired to control others. It was believed they accomplish this through the us ...
(SPD).
Researches have shown that
men
A man is an adult male human. Prior to adulthood, a male human is referred to as a boy (a male child or adolescent). Like most other male mammals, a man's genome usually inherits an X chromosome from the mother and a Y chro ...
, compared with
women
A woman is an adult female human. Prior to adulthood, a female human is referred to as a girl (a female child or Adolescence, adolescent). The plural ''women'' is sometimes used in certain phrases such as "women's rights" to denote female hum ...
, are more likely to perpetrate trolling behaviour; these gender differences in online anti-social behaviour may be a reflection of
gender stereotypes
A gender role, also known as a sex role, is a social role encompassing a range of behaviors and attitudes that are generally considered acceptable, appropriate, or desirable for a person based on that person's sex. Gender roles are usually cente ...
, where agentic characteristics such as competitiveness and dominance
are encouraged in men.
The results corroborated that gender (male) is a significant predictor of trolling behaviour, alongside trait psychopathy and sadism to be significant positive predictors.
Moreover, these studies have shown that people who enjoy trolling online tend to also enjoy hurting other people in everyday life, therefore corroborating a longstanding and persistent pattern of psychopathological sadism.
A
psychoanalytic
PsychoanalysisFrom Greek: + . is a set of theories and therapeutic techniques"What is psychoanalysis? Of course, one is supposed to answer that it is many things — a theory, a research method, a therapy, a body of knowledge. In what might be ...
and
sexologic study on the phenomenon of Internet trolling asserts that
anonymity
Anonymity describes situations where the acting person's identity is unknown. Some writers have argued that namelessness, though technically correct, does not capture what is more centrally at stake in contexts of anonymity. The important idea he ...
increases the incidence of the trolling behaviour, and that "the internet is becoming a
medium
Medium may refer to:
Science and technology
Aviation
*Medium bomber, a class of war plane
*Tecma Medium, a French hang glider design
Communication
* Media (communication), tools used to store and deliver information or data
* Medium of ...
to invest our anxieties and not thinking about the repercussions of trolling and affecting the victims mentally and incite a sense of guilt and shame within them".
Concern troll
A ''concern troll'' is a
false-flag
A false flag operation is an act committed with the intent of disguising the actual source of responsibility and pinning blame on another party. The term "false flag" originated in the 16th century as an expression meaning an intentional misr ...
pseudonym
A pseudonym (; ) or alias () is a fictitious name that a person or group assumes for a particular purpose, which differs from their original or true name (orthonym). This also differs from a new name that entirely or legally replaces an individua ...
created by a user whose actual
point of view
Point of view or Points of View may refer to:
Concept and technique
* Point of view (philosophy), an attitude how one sees or thinks of something
* Point of view (literature) or narrative mode, the perspective of the narrative voice; the prono ...
is opposed to the one that the troll claims to hold. The concern troll posts in web forums devoted to its declared point of view and attempts to sway the group's actions or opinions while claiming to
share their goals, but with professed "concerns". The goal is to sow
fear, uncertainty, and doubt
Fear, uncertainty and doubt (often shortened to FUD) is a propaganda tactic used in sales, marketing, public relations, politics, polling and cults. FUD is generally a strategy to influence perception by disseminating negative and dubious or ...
within the group often by appealing to
outrage culture
Online shaming is a form of public shaming in which targets are publicly humiliated on the internet, via social media platforms (e.g. Twitter or Facebook), or more localized media (e.g. email groups). As online shaming frequently involves expos ...
.
For example, a person who
wishes to shame obese people, but disguises this impulse as concern for the health of overweight people, could be considered a concern troll.
A verifiable example of concern trolling within politics occurred in 2006 when Tad Furtado, a staffer for then-Congressman
Charles Bass
Charles Foster Bass (born January 8, 1952) is an American politician and member of the Republican Party who served as a member of the United States House of Representatives for from 1995 to 2007 and 2011 to 2013. He is the son of Perkins Bass, ...
(
R-
N.H.), was caught posing as a "concerned" supporter of Bass's opponent,
Democrat
Democrat, Democrats, or Democratic may refer to:
Politics
*A proponent of democracy, or democratic government; a form of government involving rule by the people.
*A member of a Democratic Party:
**Democratic Party (United States) (D)
**Democratic ...
Paul Hodes
Paul William Hodes (born March 21, 1951) is an American lawyer, musician, and former U.S. Representative for , serving from 2007 to 2011. He is a member of the Democratic Party, and was New Hampshire's first Jewish representative.
Hodes was an un ...
, on several liberal
New Hampshire
New Hampshire is a U.S. state, state in the New England region of the northeastern United States. It is bordered by Massachusetts to the south, Vermont to the west, Maine and the Gulf of Maine to the east, and the Canadian province of Quebec t ...
blogs, using the pseudonyms "IndieNH" or "IndyNH". "IndyNH" expressed concern that Democrats might just be wasting their time or money on Hodes, because Bass was unbeatable.
Hodes eventually won the election.
Although the term "concern troll" originated in discussions of online behavior, it now sees increasing use to describe similar offline behaviors. For example, James Wolcott of ''
Vanity Fair'' accused a conservative ''
New York Daily News
The New York ''Daily News'', officially titled the ''Daily News'', is an American newspaper based in Jersey City, NJ. It was founded in 1919 by Joseph Medill Patterson as the ''Illustrated Daily News''. It was the first U.S. daily printed in ta ...
'' columnist of "concern troll" behavior in his efforts to downplay the
Mark Foley scandal
The Mark Foley scandal, which broke in late September 2006, centers on soliciting emails and sexually suggestive instant messages sent by Mark Foley
Mark Adam Foley (born September 8, 1954) is an American former politician who served as a ...
. Wolcott links what he calls concern trolls to what
Saul Alinsky
Saul David Alinsky (January 30, 1909 – June 12, 1972) was an American community activist and political theorist. His work through the Chicago-based Industrial Areas Foundation helping poor communities organize to press demands upon landlords ...
calls "Do-Nothings", giving a long quote from Alinsky on the Do-Nothings' method and effects:
''
The Hill'' published an op-ed piece by
Markos Moulitsas
Markos Moulitsas Zúniga (; born September 11, 1971), often known by his username and former military nickname "Kos" ( ), is an American blogger who is the founder and publisher of Daily Kos, a blog focusing on liberal and Democratic Party poli ...
of the liberal blog ''
Daily Kos
Daily Kos ( ) is a group blog and internet forum focused on the U.S. Democratic Party and liberal American politics. The site includes glossaries and other content. It is sometimes considered an example of "netroots" activism.
Daily Kos was f ...
'' titled "Dems: Ignore 'Concern Trolls. The concern trolls in question were not Internet participants but rather Republicans offering public advice and warnings to the Democrats. The author defines "concern trolling" as "offering a poisoned apple in the form of advice to political opponents that, if taken, would harm the recipient".
Troll sites
A ''
New York Times
''The New York Times'' (''the Times'', ''NYT'', or the Gray Lady) is a daily newspaper based in New York City with a worldwide readership reported in 2020 to comprise a declining 840,000 paid print subscribers, and a growing 6 million paid d ...
'' article discussed troll activity at
4chan
4chan is an anonymous English-language imageboard website. Launched by Christopher "moot" Poole in October 2003, the site hosts boards dedicated to a wide variety of topics, from anime and manga to video games, cooking, weapons, television, ...
and at
Encyclopedia Dramatica
Encyclopedia Dramatica (ED; also spelled Encyclopædia Dramatica) is a satirical online community centered around a wiki that acts as a "troll archive". The site hosts racist material and shock content; as a result it was filtered from Google ...
, which it described as "an online compendium of troll humor and troll lore".
4chan's /b/ board is recognized as "one of the Internet's most infamous and active trolling hotspots". This site and others are often used as a base to troll against sites that their members can not normally post on. These trolls feed off the reactions of their victims because "their agenda is to take delight in causing trouble".
Places like Reddit, 4chan, and other anonymous message boards are prime real-estate for online trolls. Because there's no easy way of tracing who someone is, trolls can post very inflammatory content without repercussion.
The online French group
Ligue du LOL has been accused of organized harassment and described as a troll group.
Media coverage and controversy
Mainstream media outlets have focused their attention on the willingness of some Internet users to go to extreme lengths to participate in organized
psychological harassment
Harassment covers a wide range of behaviors of offensive nature. It is commonly understood as behavior that demeans, humiliates or embarrasses a person, and it is characteristically identified by its unlikelihood in terms of social and moral ...
.
Australia
In February 2010, the Australian government became involved after users defaced the Facebook tribute pages of murdered children Trinity Bates and Elliott Fletcher. Australian communications minister
Stephen Conroy
Stephen Michael Conroy (born 18 January 1963) is an Australian former politician who was an Australian Labor Party member of the Senate from 1996 to 2016, representing the state of Victoria. He served as a minister in the Rudd and Gillard gov ...
decried the attacks, committed mainly by 4chan users, as evidence of the need for greater Internet regulation, stating, "This argument that the Internet is some mystical creation that no laws should apply to, that is a recipe for anarchy and the wild west." Facebook responded by strongly urging administrators to be aware of ways to ban users and remove inappropriate content from Facebook pages. In 2012, the ''
Daily Telegraph
Daily or The Daily may refer to:
Journalism
* Daily newspaper, newspaper issued on five to seven day of most weeks
* ''The Daily'' (podcast), a podcast by ''The New York Times''
* ''The Daily'' (News Corporation), a defunct US-based iPad new ...
'' started a campaign to take action against "Twitter trolls", who abuse and threaten users. Several high-profile Australians including
Charlotte Dawson
Charlotte Dawson (8 April 1966 – 22 February 2014) was a New Zealand–Australian television personality. She was known in New Zealand for her roles as host of '' Getaway'', and in Australia as a host on ''The Contender Australia'' and as a ju ...
,
Robbie Farah
Robert Peter Farah ( ar, روبي فرح) (born 23 January 1984) is a former professional rugby league footballer who played in the 2000s and 2010s. An Australian international, Lebanese international and captain of New South Wales Blues te ...
,
Laura Dundovic
Laura Dundovic (born 16 September 1987 in Sydney, Australia) is an Australian actress, model and beauty pageant titleholder who won Miss Universe Australia 2008 and represented Australia in the Miss Universe 2008 competition, in which she place ...
, and
Ray Hadley
Raymond Morris Hadley OAM (born 27 September 1954) is an Australian talkback radio broadcaster and a rugby league football commentator for Channel Nine. He presents 2GB Sydney's Monday to Friday morning show, and leads the Continuous Call T ...
have been victims of this phenomenon.
India
Bollywood
Hindi cinema, popularly known as Bollywood and formerly as Bombay cinema, refers to the film industry based in Mumbai, engaged in production of motion pictures in Hindi language. The popular term Bollywood, is a portmanteau of "Bombay" (fo ...
culture merged with
online communities
An online community, also called an internet community or web community, is a community whose members interact with each other primarily via the Internet. Members of the community usually share common interests. For many, online communities may fe ...
in the late 1990s.
Consequently, Internet trolls took advantage of the online space to share
political beliefs
Politics (from , ) is the set of activities that are associated with making decisions in groups, or other forms of power relations among individuals, such as the distribution of resources or status. The branch of social science that studies ...
in the form of trolling. For example, the
Maharashtra Legislative Assembly
The Maharashtra Vidhan Sabha or the Maharashtra Legislative Assembly is the lower house of the legislature of the Indian state of Maharashtra. It is situated in the Nariman Point area of South Mumbai in the capital Mumbai. Presently, 288 memb ...
banned all
cattle slaughter in India
Cattle slaughter in India, especially cow slaughter, is controversial because of cattle's status as endeared and respected living beings to adherents of Hinduism, Sikhism, Jainism, Buddhism; while being an acceptable source of meat for Muslims ...
. provoking the viral
hashtag
A hashtag is a metadata tag that is prefaced by the hash (also known as pound or octothorpe) sign, ''#''. On social media, hashtags are used on microblogging and photo-sharing services such as Twitter or Instagram as a form of user-generated ...
"#BeefBan" amongst Bollywood celebrities participating in
hashtag activism
Hashtag activism refers to the use of Twitter's hashtags for Internet activism. The hashtag, has become one of the many ways that social media contributes to civic engagement and social movements. The use of the hashtag on social media provides u ...
. In 2015,
Salman Khan
Abdul Rashid Salim Salman Khan (; 27 December 1965) is an Indian actor, film producer, and television personality who works in Hindi films. In a film career spanning over thirty years, Khan has received numerous awards, including two Nation ...
participated in
Internet activism
Internet activism is the use of electronic communication technologies such as social media, e-mail, and podcasts for various forms of activism to enable faster and more effective communication by citizen movements, the delivery of particular infor ...
regarding the death sentence of convict
Yakub Memon
Yakub or Yaqub ( ar, يعقوب, Yaʿqūb or Ya'kūb , links=no, also transliterated in other ways) is a male given name. It is the Arabic version of Jacob and James. The Arabic form ''Ya'qūb/Ya'kūb'' may be direct from the Hebrew or indirec ...
. In response, Internet trolls harass Bollywood celebrities that voice right-winged opinions and label them as
traitors.
Newslaundry covered the phenomenon of "Twitter trolling" in its "Criticles". It has also been characterizing Twitter trolls in its weekly podcasts.
Japan
In July 2022, Japanese law banned "online insults," punishable by up to one year of imprisonment. Under this law, an "insult" is defined as "publicly demeaning someone’s social standing without referring to specific facts about them or a specific action."
United Kingdom
In the United Kingdom, contributions made to the Internet are covered by the
Malicious Communications Act 1988
The Malicious Communications Act 1988 (MCA) is a British Act of Parliament that makes it illegal in England and Wales to "send or deliver letters or other articles for the purpose of causing distress or anxiety". It also applies to electronic com ...
as well as Section 127 of the
Communications Act 2003
The Communications Act 2003 is an Act of the Parliament of the United Kingdom. The act, which came into force on 25 July 2003, superseded the Telecommunications Act 1984. The new act was the responsibility of Culture Secretary Tessa Jowell. It ...
, under which jail sentences were, until 2015, limited to a maximum of six months.
In October 2014, the UK's Justice Secretary,
Chris Grayling
Christopher Stephen Grayling (born 1 April 1962) is a British Conservative Party (UK), Conservative Party politician and author who served as Secretary of State for Transport from 2016 to 2019. He has served as Member of Parliament (United King ...
, said that "Internet trolls" would face up to two years in jail, under measures in the Criminal Justice and Courts Bill that extend the maximum sentence and time limits for bringing prosecutions.
The House of Lords Select Committee on Communications had earlier recommended against creating a specific offence of trolling. Sending messages which are "grossly offensive or of an indecent, obscene or menacing character" is an offence whether they are received by the intended recipient or not. Several people have been imprisoned in the UK for
online harassment
Cyberbullying or cyberharassment is a form of bullying or harassment using Electronic communication network, electronic means. Cyberbullying and cyberharassment are also known as online bullying. It has become increasingly common, especially ...
.
Trolls of the testimonial page of Georgia Varley faced no prosecution due to misunderstandings of the legal system in the wake of the term trolling being popularized. In October 2012, a twenty-year-old man was jailed for twelve weeks for posting offensive jokes to a support group for friends and family of
April Jones
April Sue-Lyn Jones (4 April 2007 – ) was a Welsh child from Machynlleth, Powys, who disappeared on 1 October 2012, after being sighted getting into a vehicle near her home. The disappearance of April Jones, aged five, generated a large ...
.
United States
On 31 March 2010, NBC's ''
Today
Today (archaically to-day) may refer to:
* Day of the present, the time that is perceived directly, often called ''now''
* Current era, present
* The current calendar date
Arts, entertainment, and media Films
* ''Today'' (1930 film), a 1930 A ...
'' ran a segment detailing the deaths of three separate adolescent girls and trolls' subsequent reactions to their deaths. Shortly after the suicide of high school student Alexis Pilkington, anonymous posters began performing organized psychological harassment across various message boards, referring to Pilkington as a "suicidal slut", and posting graphic images on her
Facebook
Facebook is an online social media and social networking service owned by American company Meta Platforms. Founded in 2004 by Mark Zuckerberg with fellow Harvard College students and roommates Eduardo Saverin, Andrew McCollum, Dustin M ...
memorial page. The segment also included an exposé of a 2006 accident, in which an eighteen-year-old fatally crashed her father's car into a highway pylon; trolls emailed her grieving family the leaked pictures of her mutilated corpse (see
Nikki Catsouras photographs controversy
The Nikki Catsouras photographs controversy concerns the leaked photographs of Nicole "Nikki" Catsouras (March 4, 1988 – October 31, 2006), who died at the age of 18 in a high speed car crash after losing control of her father's Porsche 911 Ca ...
).
["Trolling: ''The Today Show'' Explores the Dark Side of the Internet"](_blank)
, 31 March 2010. Retrieved on 4 April 2010.
In 2007, the media was fooled by trollers into believing that students were consuming a drug called
Jenkem
Jenkem is a purported inhalant and hallucinogen created from fermented human waste. In the mid-1990s, it was reported to be a popular street drug among Zambian youth. They would reportedly put the feces and urine in a jar or a bucket and seal i ...
, purportedly made of human waste. A user named Pickwick on
TOTSE posted pictures implying that he was inhaling this drug. Major news corporations such as
Fox News Channel
The Fox News Channel, abbreviated FNC, commonly known as Fox News, and stylized in all caps, is an American multinational conservative cable news television channel based in New York City. It is owned by Fox News Media, which itself is owne ...
reported the story and urged parents to warn their children about this drug. Pickwick's pictures of
Jenkem
Jenkem is a purported inhalant and hallucinogen created from fermented human waste. In the mid-1990s, it was reported to be a popular street drug among Zambian youth. They would reportedly put the feces and urine in a jar or a bucket and seal i ...
were fake and the pictures did not actually feature human waste.
In August 2012, the subject of trolling was featured on the
HBO
Home Box Office (HBO) is an American premium television network, which is the flagship property of namesake parent subsidiary Home Box Office, Inc., itself a unit owned by Warner Bros. Discovery. The overall Home Box Office business unit is ba ...
television series
A television show – or simply TV show – is any content produced for viewing on a television set which can be broadcast via over-the-air, satellite television, satellite, or cable television, cable, excluding breaking news, television adverti ...
''
The Newsroom''. The character
Neal Sampat encounters harassing individuals online, particularly looking at
4chan
4chan is an anonymous English-language imageboard website. Launched by Christopher "moot" Poole in October 2003, the site hosts boards dedicated to a wide variety of topics, from anime and manga to video games, cooking, weapons, television, ...
, and he ends up choosing to post negative comments himself on an economics-related forum. The attempt by the character to infiltrate trolls' inner circles attracted debate from media reviewers critiquing the series.
In February 2019,
Glenn Greenwald
Glenn Edward Greenwald (born March 6, 1967) is an American journalist, author and lawyer. In 2014, he cofounded ''The Intercept'', of which he was an editor until he resigned in October 2020. Greenwald subsequently started publishing on Substac ...
wrote that cybersecurity company New Knowledge "was caught just six weeks ago engaging in a massive scam to create fictitious Russian troll accounts on Facebook and Twitter in order to claim that the Kremlin was working to defeat Democratic Senate nominee
Doug Jones in Alabama. ''
The New York Times
''The New York Times'' (''the Times'', ''NYT'', or the Gray Lady) is a daily newspaper based in New York City with a worldwide readership reported in 2020 to comprise a declining 840,000 paid print subscribers, and a growing 6 million paid ...
'', when exposing the scam, quoted a New Knowledge report that boasted of its fabrications: "We orchestrated an elaborate 'false flag' operation that planted the idea that the
oyMoore campaign was amplified on social media by a Russian botnet.'"
The
2020 Democratic presidential candidate
Bernie Sanders
Bernard Sanders (born September8, 1941) is an American politician who has served as the junior United States senator from Vermont since 2007. He was the U.S. representative for the state's at-large congressional district from 1991 to 2007 ...
has faced criticism for the behavior of some of his supporters online, but has deflected such criticism, suggesting that "Russians" were impersonating people claiming to be "
Bernie Bro
''Bernie Bro'' (sometimes spelled ''Berniebro''), collectively ''Bernie Bros'', is a term coined in 2015 by Robinson Meyer of ''The Atlantic'' as a pejorative to describe young male supporters of presidential candidate Bernie Sanders in the 2016 ...
" supporters. Twitter rejected Sanders' suggestion that Russia could be responsible for the bad reputation of his supporters. A Twitter spokesperson told
CNBC
CNBC (formerly Consumer News and Business Channel) is an American basic cable business news channel. It provides business news programming on weekdays from 5:00 a.m. to 7:00 p.m., Eastern Time, while broadcasting talk sho ...
: "Using technology and human review in concert, we proactively monitor Twitter to identify attempts at platform manipulation and mitigate them. As is standard, if we have reasonable evidence of state-backed information operations, we'll disclose them following our thorough investigation to our public archive — the largest of its kind in the industry." Twitter had suspended 70 troll accounts that posted content in support of
Michael Bloomberg
Michael Rubens Bloomberg (born February 14, 1942) is an American businessman, politician, philanthropist, and author. He is the majority owner, co-founder and CEO of Bloomberg L.P. He was Mayor of New York City from 2002 to 2013, and was a ca ...
's
presidential campaign
President most commonly refers to:
*President (corporate title)
*President (education), a leader of a college or university
* President (government title)
President may also refer to:
Automobiles
* Nissan President, a 1966–2010 Japanese fu ...
.
The 45th American president,
Donald J. Trump
Donald John Trump (born June 14, 1946) is an American politician, media personality, and businessman who served as the 45th president of the United States from 2017 to 2021.
Trump graduated from the Wharton School of the University of Pe ...
, infamously used Twitter to denigrate his political opponents and spread misinformation for which he earned the moniker Troll-In-Chief.
Examples
So-called Gold Membership trolling originated in 2007 on
4chan
4chan is an anonymous English-language imageboard website. Launched by Christopher "moot" Poole in October 2003, the site hosts boards dedicated to a wide variety of topics, from anime and manga to video games, cooking, weapons, television, ...
boards, when users posted fake images claiming to offer upgraded 4chan account privileges; without a "Gold" account, one could not view certain content. This turned out to be a hoax designed to fool board members, especially newcomers. It was copied and became an
Internet meme
An Internet meme, commonly known simply as a meme ( ), is an idea, behavior, style, or image that is spread via the Internet, often through social media platforms. What is considered a meme may vary across different communities on the Internet ...
. In some cases, this type of troll has been used as a scam, most notably on Facebook, where fake Facebook Gold Account upgrade ads have proliferated in order to link users to dubious websites and other content.
The case of ''
Zeran v. America Online, Inc.
''Zeran v. America Online, Inc.'', 129 F.3d 327 (4th Cir. 1997), The opinion of the Fourth Circuit '' cert. denied'', ,[] Bound Volume number 524 of the U.S. Supreme Court is a case in which the United States Court of Appeals for the Fourth Cir ...
'' resulted primarily from trolling. Six days after the
Oklahoma City bombing
The Oklahoma City bombing was a domestic terrorist truck bombing of the Alfred P. Murrah Federal Building in Oklahoma City, Oklahoma, United States, on April 19, 1995. Perpetrated by two anti-government extremists, Timothy McVeigh and Terry N ...
, anonymous users posted advertisements for shirts celebrating the bombing on AOL message boards, claiming that the shirts could be obtained by contacting Mr. Kenneth Zeran. The posts listed Zeran's address and home phone number. Zeran was subsequently harassed.
Anti-scientology protests by
Anonymous, commonly known as
Project Chanology
Project Chanology (also called Operation Chanology) was a protest movement against the practices of the Church of Scientology by members of Anonymous, a leaderless Internet-based group. "Chanology" is a combination of "4chan" and "Scientology". ...
, are sometimes labeled as "trolling" by media such as ''
Wired
''Wired'' (stylized as ''WIRED'') is a monthly American magazine, published in print and online editions, that focuses on how emerging technologies affect culture, the economy, and politics. Owned by Condé Nast, it is headquartered in San Fra ...
'', and the participants sometimes explicitly self-identify as "trolls".
Neo-Nazi
Neo-Nazism comprises the post–World War II militant, social, and political movements that seek to revive and reinstate Nazism, Nazi ideology. Neo-Nazis employ their ideology to promote hatred and Supremacism#Racial, racial supremacy (ofte ...
website ''
The Daily Stormer
''The Daily Stormer'' is an American far-right, neo-Nazi, white supremacist, misogynist, Islamophobic, antisemitic, and Holocaust denial commentary and message board website that advocates for a second genocide of Jews. It is part of the alt ...
'' orchestrates what it calls a "Troll Army", and has encouraged trolling of Jewish MP
Luciana Berger
Luciana Clare Berger (; born 13 May 1981) is a British former Member of Parliament who was MP for Liverpool Wavertree from 2010 to 2019. Initially a member of Labour Co-op, in 2019 she left and co-founded The Independent Group, later Change UK ...
and Muslim activist
Mariam Veiszadeh
Mariam Veiszadeh is an Afghan-born Australian lawyer and writer known for her anti-racism campaigns.
Early life and education
Veiszadeh was born in Kabul, Afghanistan in 1984. In 1988, when Veiszadeh was four years old, her family fled Afghanis ...
.
In 2012, after feminist
Anita Sarkeesian
Anita Sarkeesian ( ; born 1983) is a Canadian-American feminist media critic and public speaker. She is the founder of ''Feminist Frequency'', a website that hosts videos and commentary analyzing portrayals of women in popular culture. She has ...
started a Kickstarter campaign to fund a series of YouTube videos chronicling misogyny in video games, she received bomb threats at speaking engagements, doxxing threats, rape threats and an unwanted starring role in a video game called Beat Up Anita Sarkeesian.
In 2018, the Russian government was accused of using sockpuppet armies consisting of 13 Russians and about three Russian companies including Concord Management to alter the outcome of the 2016 US presidential election.
With the aim of ensuring Republican Candidate, Donald Trump emerges victorious, the sockpuppets allegedly pushed various criminal conspiracies, political rallies, and disparaging comments about Trump major opponent, Hillary Clinton on social media.
Initially, only Twitter and Facebook detected the campaign but other reports suggest that YouTube, Tumblr, Google+, PayPal, and Instagram were used. Donald Trump denied plotting with the Russian government to run the propaganda and the Russian Government vehemently denied ties to the companies indicted.
In 2020, the official
Discord
Discord is a VoIP and instant messaging social platform. Users have the ability to communicate with voice calls, video calls, text messaging, media and files in private chats or as part of communities called "servers".The developer documenta ...
server and
Twitch
Twitch may refer to:
Biology
* Muscle contraction
** Convulsion, rapid and repeated muscle contraction and relaxation
** Fasciculation, a small, local, involuntary muscle contraction
** Myoclonic twitch, a jerk usually caused by sudden muscle con ...
channel for the
U.S. Army Esports
U.S. Army Esports is an esports team sponsored by the United States Army. The team, which consists of active duty and reserve personnel, was announced in November 2018 as a public outreach initiative operating within the Fort Knox, Kentucky-based ...
team became a target of trolling, as people sent anti-U.S. Army messages, memes, and references to
war crimes committed by the United States
United States war crimes are violations of the law of war committed by members of the United States Armed Forces after the signing of the Hague Conventions of 1899 and 1907 and the Geneva Conventions. The United States prosecutes offenders throu ...
to both. When the team started banning users from their Twitch channel for trolling, they were accused of violating the
First Amendment to the United States Constitution
The First Amendment (Amendment I) to the United States Constitution prevents the government from making laws that regulate an establishment of religion, or that prohibit the free exercise of religion, or abridge the freedom of speech, the ...
by the
ACLU
The American Civil Liberties Union (ACLU) is a nonprofit organization founded in 1920 "to defend and preserve the individual rights and liberties guaranteed to every person in this country by the Constitution and laws of the United States". T ...
and Knight First Amendment Institute at
Columbia University
Columbia University (also known as Columbia, and officially as Columbia University in the City of New York) is a private research university in New York City. Established in 1754 as King's College on the grounds of Trinity Church in Manhatt ...
. The team has since denied these allegations.
In 2021, the ''
Salon
Salon may refer to:
Common meanings
* Beauty salon, a venue for cosmetic treatments
* French term for a drawing room, an architectural space in a home
* Salon (gathering), a meeting for learning or enjoyment
Arts and entertainment
* Salon (P ...
'' columnist Amanda Marcotte, author of ''Troll Nation: How the Right Became Trump-Worshipping Monsters Set on Rat-F*cking Liberals, America, and Truth Itself'' (2018), described the
American far-right exclusively male organization
Proud Boys
The Proud Boys is an American far-right, neo-fascist, and exclusively male organization that promotes and engages in political violence in the United States.Far-right:
*
*
Fascist:
*
*
*
*
*
Men only:
*
*
*
Political violence:
*
*
* It has ...
, the
conservative
Conservatism is a cultural, social, and political philosophy that seeks to promote and to preserve traditional institutions, practices, and values. The central tenets of conservatism may vary in relation to the culture and civilization i ...
pundit
Tucker Carlson
Tucker Swanson McNear Carlson (born May 16, 1969) is an American television host, conservative political commentator and writer who has hosted the nightly political talk show ''Tucker Carlson Tonight'' on Fox News since 2016.
Carlson began h ...
, and podcast host
Joe Rogan
Joseph James Rogan (born August 11, 1967) is an American UFC
The Ultimate Fighting Championship (UFC) is an American mixed martial arts (MMA) promotion company based in Las Vegas, Nevada. It is owned and operated by Zuffa, a wholly ...
as political commentators who have mastered "the art of trolling as a far-right recruitment strategy" by preying upon the American male insecurities, mediocrity, and fragility.
In particular, regarding their respective
discriminatory comments about transgender people, she remarks "how crucial gender anxiety is to far-right recruitment".
See also
References
Further reading
* Walter, T.; Hourizi, R.; Moncur, W.; Pitsillides (2012). Does the Internet Change How We Die And Mourn? An Overvie
Online
External links
Trolling advocacy and safety
The Trolling Academy– trolling advice, comment, and training
Get Safe Online– free expert advice on online safety
Background and definitions
*
NetLingo definition
Academic and debate
How to Respond to Internet Rage ''New York Times Magazine'', By Mattathias Schwartz; 3 August 2008.
Internet Trolls Are Narcissists, Psychopaths, and Sadists Jennifer Golbeck
Jennifer Golbeck is a computer scientist. She currently is a professor at the College of Information Studies,[ ...](_blank)
for ''
Psychology Today
''Psychology Today'' is an American media organization with a focus on psychology and human behavior. It began as a bimonthly magazine, which first appeared in 1967. The ''Psychology Today'' website features therapy and health professionals direct ...
''. 18 September 2014.
{{internet slang
Culture jamming
Cyberbullying
Internet terminology
Pejorative terms for people
1990s neologisms