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A ticket machine, also known as a ticket vending machine (TVM), is a vending machine that produces paper or electronic tickets, or recharges a stored-value card or smart card or the user's mobile wallet, typically on a
smartphone A smartphone is a portable computer device that combines mobile telephone and computing functions into one unit. They are distinguished from feature phones by their stronger hardware capabilities and extensive mobile operating systems, whic ...
. For instance, ticket machines dispense train tickets at
railway station Rail transport (also known as train transport) is a means of transport that transfers passengers and goods on wheeled vehicles running on rails, which are incorporated in Track (rail transport), tracks. In contrast to road transport, where the ...
s, transit tickets at
metro station A metro station or subway station is a station for a rapid transit system, which as a whole is usually called a "metro" or "subway". A station provides a means for passengers to purchase tickets, board trains, and evacuate the system in the ...
s and tram tickets at some tram stops and in some trams.  Token machines may dispense the ticket in the form of a token which has the same function as a paper or electronic ticket. The typical transaction consists of a user using the display interface to select the type and quantity of tickets and then choosing a payment method of either
cash In economics, cash is money in the physical form of currency, such as banknotes and coins. In bookkeeping and financial accounting, cash is current assets comprising currency or currency equivalents that can be accessed immediately or near-immed ...
,
credit Credit (from Latin verb ''credit'', meaning "one believes") is the trust which allows one party to provide money or resources to another party wherein the second party does not reimburse the first party immediately (thereby generating a de ...
/ debit card or
smartcard A smart card, chip card, or integrated circuit card (ICC or IC card) is a physical electronic authentication device, used to control access to a resource. It is typically a plastic credit card-sized card with an embedded integrated circuit (IC) c ...
. The ticket(s) are then printed on paper and dispensed to the user, or loaded onto the user's smartcard or smartphone.


Ticket and fare formats

For most of the twentieth century, ticket machines issued paper tickets, or tokens worth one fare each. Later, fare value was loaded onto stored-value cards (first paper, later smart cards). Passengers could load any amount within a range; it did not necessarily have to correspond to any particular single fare. The cards could be reloaded until their expiration date, again with any monetary amount within a given range. To encourage usage of ticket machines and reduce the need for salespersons, machine prices may in some cases be lower than those at a ticket counter.


Timeline

*1904: first self-service ticket machines on the
Central London Railway The Central London Railway (CLR), also known as the Twopenny Tube, was a deep-level, underground "tube" railwayA "tube" railway is an underground railway constructed in a cylindrical tunnel by the use of a tunnelling shield, usually deep below g ...
, now part of
London Underground The London Underground (also known simply as the Underground or by its nickname the Tube) is a rapid transit system serving Greater London and some parts of the adjacent counties of Buckinghamshire, Essex and Hertfordshire in England. The U ...
* 1954: Toronto Subway opens and has
token Token may refer to: Arts, entertainment, and media * Token, a game piece or counter, used in some games * The Tokens, a vocal music group * Tolkien Black, a recurring character on the animated television series ''South Park,'' formerly known as ...
s in machines from day one *1977: San Diego-based airline PSA introduces vending machines for airline tickets


Staff-operated machines

Mechanical ticket machines were used by bus drivers and conductors since the late 1920s. Their functions may include printing tickets, recording of sales and payments. Some manufacturers are MicroFx, Almex, Setright, AEG, CAMP ( Compagnie d'Ateliers Mecaniques de Precision), Gibson GFI Genfare, Parkeon,
Xerox Xerox Holdings Corporation (; also known simply as Xerox) is an American corporation that sells print and digital document products and services in more than 160 countries. Xerox is headquartered in Norwalk, Connecticut (having moved from St ...
, Beckson and Corvia ( Ticketer). Since the 1970s (jobs), electronic computer terminals and printers are used. Handheld ticket machines are used on buses in India to sell tickets, validate smart cards and renew passes. These machines replaced the earlier manual fare collection system where tickets were often punched to indicate journey and fare stages.


Enforcement

In many countries where trains and urban transport tickets operate largely on the honor system (with enforcement by roving inspectors or conductors), there are also machines in stations (or in vehicles) for validating tickets. This is for the situation where one buys a ticket in advance and decides to use it later. Usually, the ticket is time-stamped to determine its validity period. A common problem is forgetting to validate and then being fined as if one had no ticket at all. Such machines are generally not used in the United States. Nearly all American mass transit networks operating on the honor system expect their users to buy tickets immediately before use; regular riders can avoid that inconvenience by buying period passes in advance (often from the same machines that sell daily or one-time tickets). Recently, however, a handful of
regional rail Regional rail, also known as local trains and stopping trains, are passenger rail services that operate between towns and cities. These trains operate with more stops over shorter distances than inter-city rail, but fewer stops and faster ser ...
systems like Metrolink have adopted the use of validation machines for at least some ticket types.


Issues

Ticket machines that are out of service or accept 'exact change only' result in losses for transport providers. Ticket machines on trams in Melbourne, for example, often run out of change when passengers use a higher ratio of $2 and 50c coins, depleting the ticket machine of smaller coin denominations (10c, 20c).


Applications

Ticket machines are also often used for amusement parks, cinemas (in those cases sometimes called
ticketing kiosk An interactive kiosk is a computer terminal featuring specialized hardware and software that provides access to information and applications for communication, commerce, entertainment, or education. By 2010, the largest bill pay kiosk network ...
s), car parking (see pay and display), as well as those that issue free tickets — for example, those for virtual queueing.


Gallery

File:Opal card Top up machine at Engadine train station.jpg, Opal Card ticket and top-up machine in Sydney, Australia. File:Presto card at Oriole Station (20181011172332).jpg, A ticket and Presto Card top-up machine at a suburban train station in
Toronto Toronto ( ; or ) is the capital city of the Provinces and territories of Canada, Canadian province of Ontario. With a recorded population of 2,794,356 in 2021, it is the List of the largest municipalities in Canada by population, most pop ...
. File:Automat biletowy2.jpg, Ticket machine in
Warsaw Warsaw ( pl, Warszawa, ), officially the Capital City of Warsaw,, abbreviation: ''m.st. Warszawa'' is the capital and largest city of Poland. The metropolis stands on the River Vistula in east-central Poland, and its population is official ...
,
Poland Poland, officially the Republic of Poland, , is a country in Central Europe. Poland is divided into Voivodeships of Poland, sixteen voivodeships and is the fifth most populous member state of the European Union (EU), with over 38 mill ...
File:14-08-12-helsinki-RalfR-N3S 0439-069.jpg, A VR ticket machine at the Helsinki Central Station in
Helsinki Helsinki ( or ; ; sv, Helsingfors, ) is the Capital city, capital, primate city, primate, and List of cities and towns in Finland, most populous city of Finland. Located on the shore of the Gulf of Finland, it is the seat of the region of U ...
,
Finland Finland ( fi, Suomi ; sv, Finland ), officially the Republic of Finland (; ), is a Nordic country in Northern Europe. It shares land borders with Sweden to the northwest, Norway to the north, and Russia to the east, with the Gulf of Bo ...
. File:WuKaiShaStation-TicketMachines.png, Ticket machines in Wu Kai Sha station of
Hong Kong Hong Kong ( (US) or (UK); , ), officially the Hong Kong Special Administrative Region of the People's Republic of China (abbr. Hong Kong SAR or HKSAR), is a city and special administrative region of China on the eastern Pearl River Delta i ...
's
MTR The Mass Transit Railway (MTR) is a major public transport network serving :Hong Kong. Operated by the MTR Corporation Limited (MTRCL), it consists of heavy rail, light rail, and feeder bus service centred on a 10-line rapid transit network ...
File:MetroNorthRRTicketMachine11172007.JPG, Machine for Metro-North Railroad, a metropolitan
New York City New York, often called New York City or NYC, is the most populous city in the United States. With a 2020 population of 8,804,190 distributed over , New York City is also the most densely populated major city in the U ...
commuter rail system,
United States The United States of America (U.S.A. or USA), commonly known as the United States (U.S. or US) or America, is a country primarily located in North America. It consists of 50 U.S. state, states, a Washington, D.C., federal district, five ma ...
. File:Jordanhill station ticket machine.jpg, A ticket machine at the Jordanhill railway station in
Scotland Scotland (, ) is a country that is part of the United Kingdom. Covering the northern third of the island of Great Britain, mainland Scotland has a border with England to the southeast and is otherwise surrounded by the Atlantic Ocean to th ...
. File:Transport Ticket Machine in Olomouc.jpg, Ticket Machine in
Olomouc Olomouc (, , ; german: Olmütz; pl, Ołomuniec ; la, Olomucium or ''Iuliomontium'') is a city in the Czech Republic. It has about 99,000 inhabitants, and its larger urban zone has a population of about 384,000 inhabitants (2019). Located on th ...
,
Czech Republic The Czech Republic, or simply Czechia, is a landlocked country in Central Europe. Historically known as Bohemia, it is bordered by Austria to the south, Germany to the west, Poland to the northeast, and Slovakia to the southeast. Th ...
.


See also

*
List of tram and light-rail transit systems The following is a list of cities that have current tram/streetcar (including heritage trams/heritage streetcars), or light rail systems as part of their regular public transit systems. In other words, this list only includes systems which ...
* Self service *
Ticketing kiosk An interactive kiosk is a computer terminal featuring specialized hardware and software that provides access to information and applications for communication, commerce, entertainment, or education. By 2010, the largest bill pay kiosk network ...


References


External links

* Illustrated description of these machines on the London Underground * - Financial services Kiosk {{Authority control Tickets Vending machines Street furniture