Rogerian Method
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Rogerian argument (or Rogerian rhetoric) is a rhetorical and
conflict resolution Conflict resolution is conceptualized as the methods and processes involved in facilitating the peaceful ending of conflict and retribution. Committed group members attempt to resolve group conflicts by actively communicating information abo ...
strategy based on empathizing with others, seeking common ground and mutual
understanding Understanding is a psychological process related to an abstract or physical object, such as a person, situation, or message whereby one is able to use concepts to model that object. Understanding is a relation between the knower and an object ...
and learning, while avoiding the negative effects of extreme
attitude polarization In social psychology, group polarization refers to the tendency for a group to make decisions that are more extreme than the initial inclination of its members. These more extreme decisions are towards greater risk if individuals' initial tendenci ...
. The term refers to the psychologist
Carl Rogers Carl Ransom Rogers (January 8, 1902 – February 4, 1987) was an American psychologist and among the founders of the humanistic approach (and client-centered approach) in psychology. Rogers is widely considered one of the founding fathers of ps ...
, whose
client-centered therapy Person-centered therapy, also known as person-centered psychotherapy, person-centered counseling, client-centered therapy and Rogerian psychotherapy, is a form of psychotherapy developed by psychologist Carl Rogers beginning in the 1940s and ...
has also been called Rogerian therapy. Since 1970, rhetoricians have applied the ideas of Rogers—with contributions by
Anatol Rapoport Anatol Rapoport ( uk, Анатолій Борисович Рапопо́рт; russian: Анато́лий Бори́сович Рапопо́рт; May 22, 1911January 20, 2007) was an American mathematical psychologist. He contributed to genera ...
—to rhetoric and argumentation, producing Rogerian argument. A key principle of Rogerian argument is that, instead of advocating one's own position and trying to refute the other's position, one tries to state the other's position with as much care as one would have stated one's own position, emphasizing what is strong or valid in the other's argument. To this principle, Rapoport added other principles that are sometimes called " Rapoport's rules". Rhetoricians have designed various methods for applying these Rogerian rhetorical principles in practice. Several scholars have criticized how Rogerian argument is taught. Already in the 1960s Rapoport had noted some of the limitations of Rogerian argument, and other scholars identified other limitations in the following decades. For example, they concluded that Rogerian argument is less likely to be appropriate or effective when communicating with violent or
discriminatory Discrimination is the act of making unjustified distinctions between people based on the groups, classes, or other categories to which they belong or are perceived to belong. People may be discriminated on the basis of race, gender, age, rel ...
people or institutions, in situations of
social exclusion Social exclusion or social marginalisation is the social disadvantage and relegation to the fringe of society. It is a term that has been used widely in Europe and was first used in France in the late 20th century. It is used across discipline ...
or extreme
power Power most often refers to: * Power (physics), meaning "rate of doing work" ** Engine power, the power put out by an engine ** Electric power * Power (social and political), the ability to influence people or events ** Abusive power Power may a ...
inequality, or in judicial settings that use formal adversarial procedures. Some empirical research has tested role reversal and found that its effectiveness depends on the issue and situation.


Origin

In the study and teaching of rhetoric and argumentation, the term was popularized in the 1970s and 1980s by the 1970 textbook ''Rhetoric: Discovery and Change'' by the
University of Michigan , mottoeng = "Arts, Knowledge, Truth" , former_names = Catholepistemiad, or University of Michigania (1817–1821) , budget = $10.3 billion (2021) , endowment = $17 billion (2021)As o ...
professors Richard E. Young,
Alton L. Becker Alton L. (Pete) Becker (April 6, 1932 – November 15, 2011) was an American linguist known for his studies of Burmese grammar and other Southeast Asian languages, including Malaysian, Javanese and Kawi. He was a professor of linguistics at th ...
, and
Kenneth L. Pike Kenneth Lee Pike (June 9, 1912 – December 31, 2000) was an American linguist and anthropologist. He was the originator of the theory of tagmemics, the coiner of the terms "emic" and "etic" and the developer of the constructed language ...
. They borrowed the term and related ideas from the
polymath A polymath ( el, πολυμαθής, , "having learned much"; la, homo universalis, "universal human") is an individual whose knowledge spans a substantial number of subjects, known to draw on complex bodies of knowledge to solve specific pro ...
Anatol Rapoport Anatol Rapoport ( uk, Анатолій Борисович Рапопо́рт; russian: Анато́лий Бори́сович Рапопо́рт; May 22, 1911January 20, 2007) was an American mathematical psychologist. He contributed to genera ...
, who was working, and doing peace activism, at the same university. The
University of Texas at Austin The University of Texas at Austin (UT Austin, UT, or Texas) is a public research university in Austin, Texas. It was founded in 1883 and is the oldest institution in the University of Texas System. With 40,916 undergraduate students, 11,07 ...
professor Maxine Hairston then spread Rogerian argument through publications such as her textbook ''A Contemporary Rhetoric'',; ; ; ; . and other authors published book chapters and scholarly articles on the subject.


Rapoport's three ways of changing people

Anatol Rapoport's 1960 book ''Fights, Games, and Debates'' described three persuasive strategies that could be applied in debates.; ; ; . He noted that they correspond to three kinds of psychotherapy or ways of changing people, and he named them after Pavlov ( behaviorism), Freud (
psychoanalysis PsychoanalysisFrom Greek: + . is a set of theories and therapeutic techniques"What is psychoanalysis? Of course, one is supposed to answer that it is many things — a theory, a research method, a therapy, a body of knowledge. In what might b ...
), and
Rogers Rogers may refer to: Places Canada *Rogers Pass (British Columbia) * Rogers Island (Nunavut) United States * Rogers, Arkansas, a city * Rogers, alternate name of Muroc, California, a former settlement * Rogers, Indiana, an unincorporated communit ...
(
person-centered therapy Person-centered therapy, also known as person-centered psychotherapy, person-centered counseling, client-centered therapy and Rogerian psychotherapy, is a form of psychotherapy developed by psychologist Carl Rogers beginning in the 1940s and ex ...
). Young, Becker, and Pike's 1970 textbook ''Rhetoric: Discovery and Change'' said that the strategies correspond to three big assumptions about humanity, which they called three "images of man".


Pavlovian strategy

The represents people "as a bundle of habits that can be shaped and controlled" by punishments and rewards. This strategy changes people by punishing undesired habits and rewarding desired habits. Some examples of Pavlovian techniques in the real world are
behaviorist Behaviorism is a systematic approach to understanding the behavior of humans and animals. It assumes that behavior is either a reflex evoked by the pairing of certain antecedent stimuli in the environment, or a consequence of that individual ...
teaching machines,
training Training is teaching, or developing in oneself or others, any skills and knowledge or fitness that relate to specific useful competencies. Training has specific goals of improving one's capability, capacity, productivity and performance. I ...
of simple skills, and brainwashing, which Rapoport called "another name for training". Some fictional examples cited by Rapoport are the inquisitors in Shaw's '' Saint Joan'', in Koestler's ''
Darkness at Noon ''Darkness at Noon'' (german: link=no, Sonnenfinsternis) is a novel by Hungarian-born novelist Arthur Koestler, first published in 1940. His best known work, it is the tale of Rubashov, an Old Bolshevik who is arrested, imprisoned, and tried ...
'', and in
Orwell Eric Arthur Blair (25 June 1903 – 21 January 1950), better known by his pen name George Orwell, was an English novelist, essayist, journalist, and critic. His work is characterised by lucid prose, social criticism, opposition to totalitari ...
's ''
1984 Events January * January 1 – The Bornean Sultanate of Brunei gains full independence from the United Kingdom, having become a British protectorate in 1888. * January 7 – Brunei becomes the sixth member of the Association of Southeas ...
''. The Pavlovian strategy can be benign or malign, but a "fundamental limitation" of the strategy is that the user of it must have complete control over the rewards and punishments used to change someone's mind and behavior, and someone in a conflict is unlikely to submit to such control by a perceived opponent, except under draconian conditions such as imprisonment.


Freudian strategy

The represents people as consciously espousing beliefs that are produced by unconscious or hidden motives that are unknown to them; changing people's beliefs—and changing any behaviors that are caused by those beliefs—requires revealing the hidden motives. Rapoport considered this strategy to be at the core of Freudian
psychoanalysis PsychoanalysisFrom Greek: + . is a set of theories and therapeutic techniques"What is psychoanalysis? Of course, one is supposed to answer that it is many things — a theory, a research method, a therapy, a body of knowledge. In what might b ...
but also to be present in any other kind of analysis that aims to change people's minds or behaviors by explaining how their beliefs or discourse are a product of hidden motives or mechanisms. Rapoport mentioned his own teaching as one example of this strategy, in situations where his students' resistance to new knowledge was dissolved by the teacher pointing out how the students' opposing preconceptions were caused by the students' memories of prior experiences that were illusory or irrelevant to the new knowledge. Another of Rapoport's examples was a certain kind of Marxist class analysis, used repeatedly by
Lenin Vladimir Ilyich Ulyanov. ( 1870 – 21 January 1924), better known as Vladimir Lenin,. was a Russian revolutionary, politician, and political theorist. He served as the first and founding head of government of Soviet Russia from 1917 to 1 ...
, in which the ideals of
liberal Liberal or liberalism may refer to: Politics * a supporter of liberalism ** Liberalism by country * an adherent of a Liberal Party * Liberalism (international relations) * Sexually liberal feminism * Social liberalism Arts, entertainment and m ...
intellectual An intellectual is a person who engages in critical thinking, research, and reflection about the reality of society, and who proposes solutions for the normative problems of society. Coming from the world of culture, either as a creator or a ...
s are "explained away" by Marxists as nothing more than a rationalization of the liberals' unconscious motive to preserve their social class position in a capitalist economic system. Such "explaining away" or " debunking" of people's beliefs and behaviors may work, Rapoport said, when there is "a complete trust placed by the target of persuasion in the persuader", as sometimes occurs in teaching and psychotherapy. But such complete trust is unlikely in most conflict situations, and the strategy can often be turned back against someone who is trying to use it: "It has been used by anti-Communists on the Communists (clothed in Freudian terminology) as well as by the Communists on the anti-Communists (clothed in Marxist terminology)."


Rogerian strategy

The represents people as usually trying to protect themselves from what they perceive to be threatening. This strategy invites people to consider the possibility of changing by removing the threat that the change implies. Rapoport noted that Freudian psychoanalysts often diagnose people's defenses against what is perceived to be threatening, since such defenses can be among the hidden motives that the Freudian strategy tries to uncover. But the Freudian strategy of changing someone's mind and behavior by explaining hidden motives will not work whenever a person perceives the to be threatening in some way, as is likely to happen when the explanation comes from a perceived opponent in a conflict. There are many ways that someone's statements could be perceived, consciously or unconsciously, as threatening: for example, the other may perceive some statement as being aggressive to some degree, or even destructive of the other's entire
worldview A worldview or world-view or ''Weltanschauung'' is the fundamental cognitive orientation of an individual or society encompassing the whole of the individual's or society's knowledge, culture, and point of view. A worldview can include natural ...
. To remove the threat requires trying not to impose one's own explanation or argument on the other in any way. Instead, the Rogerian strategy starts by "providing deep understanding and acceptance of the attitudes consciously held at this moment" by the other,; quoted in ; also cited (but not this quotation specifically) in . and this attitude is not a subtle trick used to try to control or persuade the other; in the words of Rogers, "To be effective, it must be genuine." Rapoport suggested three principles that characterize the Rogerian strategy: listening and making the other feel understood, finding merit in the other's position, and increasing the perception of similarity between people.; .


Rogers on communication

A work by Carl Rogers that was especially influential in the formulation of Rogerian argument was his 1951 paper "Communication: Its Blocking and Its Facilitation", published in the same year as his book ''Client-Centered Therapy''. Rogers began the paper by arguing that psychotherapy and communication are much more closely related than people might suspect, because psychotherapy is all about remedying failures in communication—where communication is defined as a process that happens both a person as well as people. For Rogers, the troubling conflict between a person's conscious and unconscious convictions that may require psychotherapy is similar to the troubling conflict between two people's convictions that may require mediation. Rogers proposed that effective psychotherapy always helps establish good communication, and good communication is always therapeutic. Rogers said that the major barrier to good communication between people is one's tendency to evaluate what other people say from within one's own usual point of view and way of thinking and feeling, instead of trying to understand what they say from within their point of view and way of thinking and feeling; the result is that people talk past each other instead of think together. If one accurately and sympathetically understands how others think and feel from inside, and if one communicates this understanding to them, then it frees others from feeling a need to defend themselves, and it changes one's own thinking and feeling to some degree, said Rogers. And if two people or two groups of people can do this for each other, it allows them "to come closer and closer to the objective truth involved in the relationship" and creates mutual good communication so that "some type of agreement becomes much more possible". One idea that Rogers emphasized several times in his 1951 paper that is not mentioned in textbook treatments of Rogerian argument is third-party intervention. Rogers suggested that a neutral third party, instead of the parties to the conflict themselves, could in some cases present one party's sympathetic understanding of the other to the other. Rogerian argument is an application of Rogers' ideas about communication, taught by rhetoric teachers who were inspired by Rapoport, but Rogers' ideas about communication have also been applied somewhat differently by many others: for example, Marshall Rosenberg created nonviolent communication, a process of conflict resolution and nonviolent living, after studying and working with Rogers, and other writing teachers used some of Rogers' ideas in developing theories of writing.


Relation to classical rhetoric

There are different opinions about whether Rogerian rhetoric is like or unlike from ancient Greece and Rome. Young, Becker, and Pike said that classical rhetoric and Rapoport's Pavlovian strategy and Freudian strategy all share the common goal of controlling or persuading someone else, but the Rogerian strategy has different assumptions about humanity and a different goal. In Young, Becker, and Pike's view, the goal of Rogerian rhetoric is to remove the obstacles—especially the sense of threat—to cooperative communication, mutual understanding, and mutual intellectual growth. They considered this goal to be a new alternative to classical rhetoric. They also said that classical rhetoric is used both in situations—when two parties are trying to understand and change each other—and in situations—when one party is responding to an opponent but is trying to influence a third party such as an arbitrator or
jury A jury is a sworn body of people (jurors) convened to hear evidence and render an impartial verdict (a finding of fact on a question) officially submitted to them by a court, or to set a penalty or judgment. Juries developed in England du ...
or
public opinion Public opinion is the collective opinion on a specific topic or voting intention relevant to a society. It is the people's views on matters affecting them. Etymology The term "public opinion" was derived from the French ', which was first use ...
—but Rogerian rhetoric is specially intended for certain dyadic situations, not for triadic situations. English professor Andrea Lunsford, responding to Young, Becker, and Pike in a 1979 article, argued that the three principles of Rogerian strategy that they borrowed from Rapoport could be found in various parts of
Aristotle Aristotle (; grc-gre, Ἀριστοτέλης ''Aristotélēs'', ; 384–322 BC) was a Greek philosopher and polymath during the Classical period in Ancient Greece. Taught by Plato, he was the founder of the Peripatetic school of ph ...
's writings, and so were already in the classical tradition. She pointed to Book I of Aristotle's '' Rhetoric'' where he said that one must be able to understand and argue both sides of an issue, and to his discussions of friendship and of the
enthymeme An enthymeme ( el, ἐνθύμημα, ''enthýmēma'') is a form of rational appeal, or deductive argument. It is also known as a rhetorical syllogism and is used in oratorical practice. While the syllogism is used in dialectic, or the art of log ...
in Book II, and to similar passages in his '' Topics''. She also saw some similarity to
Plato Plato ( ; grc-gre, Πλάτων ; 428/427 or 424/423 – 348/347 BC) was a Greek philosopher born in Athens during the Classical period in Ancient Greece. He founded the Platonist school of thought and the Academy, the first institution ...
's '' Phaedrus''. Other scholars have also found resonances between Rogerian and
Plato Plato ( ; grc-gre, Πλάτων ; 428/427 or 424/423 – 348/347 BC) was a Greek philosopher born in Athens during the Classical period in Ancient Greece. He founded the Platonist school of thought and the Academy, the first institution ...
nic "rhetorics of dialogue". English professor Paul G. Bator argued in 1980 that Rogerian argument is more different from Aristotle's rhetoric than Lunsford had concluded. Among the differences he noted: the Aristotelian rhetor (orator) portrays a certain character (ethos) to try to persuade the audience to the rhetor's point of view, whereas the Rogerian rhetor listens not to "ingratiate herself" but to genuinely understand and accept the other's point of view and to communicate that understanding and acceptance; the Aristotelian rhetor has a predetermined intention to win over the opposition, whereas the Rogerian rhetor has an open-ended intention to facilitate change through mutual understanding and cooperation; the Aristotelian rhetor may or may not explicitly acknowledge the opponent's position, whereas for the Rogerian rhetor an accurate and sympathetic statement of the other's position is essential. Professor of communication Douglas Brent said that Rogerian rhetoric is not the '' captatio benevolentiae'' (securing of good will) taught by
Cicero Marcus Tullius Cicero ( ; ; 3 January 106 BC – 7 December 43 BC) was a Roman statesman, lawyer, scholar, philosopher, and academic skeptic, who tried to uphold optimate principles during the political crises that led to the esta ...
and later by medieval rhetoricians. Brent said that superficially confusing the Rogerian strategy with such ingratiation overlooks "the therapeutic roots of Rogers' philosophy", rhetoric's power to heal both speakers and listeners, and the importance of "genuine grounds of shared understanding, not just as a precursor to an 'effective' argument, but as a means of engaging in effective knowledge-making".


Rapoport's rules

By the end of the 1960s, the term was used to refer to what Anatol Rapoport called , which is debate guided by Rapoport's Rogerian strategy. Philosopher Daniel Dennett, in his 2013 book ''Intuition Pumps and Other Tools for Thinking'', called these principles Rapoport's rules of debate, a term that other authors have since adopted. Rapoport proposed three main principles of ethical debate: # has two parts: First, , which Rapoport attributed to S. I. Hayakawa, is listening to others so that they will be willing to listen as well. Second, , which Rapoport attributed to
Carl Rogers Carl Ransom Rogers (January 8, 1902 – February 4, 1987) was an American psychologist and among the founders of the humanistic approach (and client-centered approach) in psychology. Rogers is widely considered one of the founding fathers of ps ...
, is listening carefully and empathetically enough to be able to state the other's position to the other's satisfaction, and vice versa. Rapoport called this principle "conveying to the opponent that he has been heard and understood", and he noted that it is the main component of Rogers's nondirective
client-centered therapy Person-centered therapy, also known as person-centered psychotherapy, person-centered counseling, client-centered therapy and Rogerian psychotherapy, is a form of psychotherapy developed by psychologist Carl Rogers beginning in the 1940s and ...
. # , or what Rapoport called "delineating the region of validity of the opponent's stand", is the opposite of the usual intent in a debate, the usual intent being to refute or invalidate the other's position. Most opinions can be partly justified in some circumstances from some perspective, so the aim should be to identify what is conditionally justifiable in the other's position and to give examples that support it. It is implied, but not stated, that the other's position is strong or valid in some other circumstances outside of the identified "region of validity". This second principle reinforces the first principle by communicating to the other in a new way that the other has been heard and understood. It also implies some agreement and common ground between the two positions, while contributing toward a better understanding of the area of disagreement. Furthermore, acknowledging that there is some merit in the other's position may make one more willing to re-examine one's own position and perhaps find some part of it that is strong or valid in some way, which ultimately may lead "away from the primitive level of verbal opposition to deeper levels where searching investigation is encouraged", perhaps leading to larger
field of view The field of view (FoV) is the extent of the observable world that is seen at any given moment. In the case of optical instruments or sensors it is a solid angle through which a detector is sensitive to electromagnetic radiation. Human ...
with a larger region of validity. # is a deepening of the sense of common humanity between self and other, a sense of shared strengths and flaws. Like the second principle, this third principle is the opposite of what is usual in a debate, the usual perception being that the other is different in an inferior way, such as more "stupid or rigid or dishonest or ruthless". Instead of emphasizing the uniqueness of the flaws of the other, "one seeks within oneself the clearly perceived shortcomings of the opponent", and instead of emphasizing the uniqueness of one's own strengths (such as intelligence, honesty, and conscientiousness), one asks how the other shares such qualities to some degree. Rapoport considered this "assumption of similarity" to be "the psychological set r mindsetconducive to conflict resolution". An obstacle that prevents people from making the assumption of similarity is the notion "that such an assumption is evidence of debater'sprofessional incompetence". But that notion is counterproductive, Rapoport argued, because the assumption of similarity, together with the other two principles, is likely to remove obstacles to cooperation and to successful debate outcomes. Rapoport said: "The outcome depends on the occurrence of one crucial insight: we are all in the same boat."


Dennett's version

Daniel Dennett's version of Rapoport's rules, which Dennett considered to be "somewhat more portable and versatile", is: # "You should attempt to re-express your target's position so clearly, vividly, and fairly that your target says, 'Thanks, I wish I'd thought of putting it that way.'" # "You should list any points of agreement (especially if they are not matters of general or widespread agreement)." # "You should mention anything you have learned from your target." # "Only then are you permitted to say so much as a word of rebuttal or criticism." Dennett's other advice, in his presentation of Rapoport's rules, had more of an adversarial outlook than a Rogerian one: he said that some people "don't deserve such respectful attention" and that he found it to "be sheer joy to skewer and roast" such people. In contrast to Rogers' attitude of consistently "providing deep understanding and acceptance of the attitudes consciously held at this moment" by the other, Dennett advised: "If there are contradictions in the opponent's case, then of course you should point them out, forcefully. If there are somewhat hidden contradictions, you should carefully expose them to view—and then dump on them." Although Dennett personally found Rapoport's rules to be "something of a struggle" to practice, he called the rules a strong antidote for the tendency to uncharitably caricature someone else's position in a debate. In a summary of Dennett's version of Rapoport's rules,
Peter Boghossian Peter Gregory Boghossian (; born July 25, 1966) is an American philosopher and pedagogist. Born in Boston, he was a non-tenure track assistant professor of philosophy at Portland State University for ten years, and his areas of academic focus i ...
and James A. Lindsay pointed out that an important part of how Rapoport's rules work is by
modeling A model is an informative representation of an object, person or system. The term originally denoted the plans of a building in late 16th-century English, and derived via French and Italian ultimately from Latin ''modulus'', a measure. Models c ...
prosocial behavior Prosocial behavior, or intent to benefit others, is a social behavior that "benefit other people or society as a whole", "such as helping, sharing, donating, co-operating, and volunteering". Obeying the rules and conforming to socially accepted beh ...
: one party demonstrates respect and intellectual openness so that the other party can emulate those characteristics, which would be less likely to occur in intensely adversarial conditions.


Relation to game theory

English professor Michael Austin, in his 2019 book ''We Must Not Be Enemies'', pointed out the connection between Rapoport's three principles of ethical debate, published in 1960, and Rapoport's
tit-for-tat Tit for tat is an English saying meaning "equivalent retaliation". It developed from "tip for tap", first recorded in 1558. It is also a highly effective strategy in game theory. An agent using this strategy will first cooperate, then subseque ...
algorithm In mathematics and computer science, an algorithm () is a finite sequence of rigorous instructions, typically used to solve a class of specific problems or to perform a computation. Algorithms are used as specifications for performing ...
that won political scientist
Robert Axelrod Robert Marshall Axelrod (born May 27, 1943) is an American political scientist. He is Professor of Political Science and Public Policy at the University of Michigan where he has been since 1974. He is best known for his interdisciplinary work o ...
's repeated
prisoner's dilemma The Prisoner's Dilemma is an example of a game analyzed in game theory. It is also a thought experiment that challenges two completely rational agents to a dilemma: cooperate with their partner for mutual reward, or betray their partner ("def ...
computer tournaments around 1980. Austin summarized Axelrod's conclusion that Rapoport's tit-for-tat algorithm won those tournaments because it was (in a technical sense) nice, forgiving, not envious, and absolutely predictable. With these characteristics, tit-for-tat elicited mutually rewarding outcomes more than any of the competing algorithms did over many automated repetitions of the prisoner's dilemma game. In the 1950s, R. Duncan Luce had introduced Rapoport to the prisoner's dilemma game, a kind of
non-zero-sum game Zero-sum game is a mathematical representation in game theory and economic theory of a situation which involves two sides, where the result is an advantage for one side and an equivalent loss for the other. In other words, player one's gain is e ...
. Rapoport proceeded to publish a landmark 1965 book of empirical psychological research using the game, followed by another book in 1976 on empirical research about seventy-eight 2 × 2 two-person non-zero-sum games. All this research had prepared Rapoport to understand, perhaps better than anyone else at the time, the best ways to win non-zero-sum games such as Axelrod's tournaments. Rapoport himself, in his 1960 discussion of the Rogerian strategy in ''Fights, Games, and Debates'', connected the ethics of debate to non-zero-sum games. Rapoport distinguished three hierarchical levels of conflict: # are unthinking and persistent aggression against an opponent "motivated only by mutual animosity or mutual fear"; # are attempts "to outwit the opponent" by achieving the best possible outcome within certain shared rules; # are verbal conflicts about the convictions of the opponents, each of whom aims "to convince the opponent". Rapoport pointed out "that a rigorous examination of game-like conflict leads inevitably" to the examination of debates, because "strictly rigorous game theory when extrapolated to cover other than two-person zero-sum games" requires consideration of issues such as "communication theory, psychology, even ethics" that are beyond simple game-like rules. He also suggested that the
international affairs International relations (IR), sometimes referred to as international studies and international affairs, is the scientific study of interactions between sovereign states. In a broader sense, it concerns all activities between states—such a ...
experts of the time were facing situations analogous to the prisoner's dilemma, but the experts often appeared incapable of taking actions, such as those recommended by Rapoport's three principles of ethical debate, that would allow the opponents to reach a mutually advantageous outcome. Austin said that the characteristics that Rapoport programmed into the tit-for-tat algorithm are similar to Rapoport's three principles of ethical debate: both tit-for-tat and Rapoport's rules of debate are guidelines for producing a beneficial outcome in certain "non-zero-sum" situations. Both invite the other to reciprocate with cooperative behavior, creating an environment that makes cooperation and mutuality more profitable in the long run than antagonism and unilaterally trying to beat the opponent.


In practice


In informal oral communication

In informal
oral communication Conversation is interactive communication between two or more people. The development of conversational skills and etiquette is an important part of socialization. The development of conversational skills in a new language is a frequent focus ...
, Rogerian argument must be flexible because others can interject and show that one has failed to state their position and situation adequately, and then one must modify one's previous statements before continuing, resulting in an unpredictable sequence of conversation that is guided by the general principles of Rogerian strategy. Carl Rogers himself was primarily interested in spontaneous oral communication, and Douglas Brent considered the "native" mode of Rogerian communication to be mutual exploration of an issue through face-to-face oral communication. Whenever Brent taught the Rogerian attitude, he recommended to his students that before trying to write in a Rogerian way, they should first "practice on real, present people in a context more like the original therapeutic situations for which Rogerian principles were originally designed".


In formal written communication

In formal
written communication Writing is a medium of human communication which involves the representation of a language through a system of physically inscribed, mechanically transferred, or digitally represented symbols. Writing systems do not themselves constitute h ...
that addresses the reader, the use of Rogerian argument requires sufficient knowledge of the audience, through prior acquaintance or
audience analysis Audience analysis is a task that is often performed by technical writers in a project's early stages. It consists of assessing the audience to make sure the information provided to them is at the appropriate level. The audience is often referred t ...
, to be able to present the reader's perspective accurately and respond to it appropriately. Since formal written communication lacks the immediate feedback from the other and the unpredictable sequence found in oral communication, and can use a more predictable approach, Young, Becker, and Pike proposed four phases that a writer could use to construct a written Rogerian argument: # "An introduction to the problem and a demonstration that the opponent's position is understood." # "A statement of the contexts in which the opponent's position may be valid." # "A statement of the writer's position, including the contexts in which it is valid." # "A statement of how the opponent's position would benefit if he were to adopt elements of the writer's position. If the writer can show that the positions complement each other, that each supplies what the other lacks, so much the better." The first two of Young, Becker, and Pike's four phases of written Rogerian argument are based on the first two of Rapoport's three principles of ethical debate. The third of Rapoport's principles—increasing the perceived similarity between self and other—is a principle that Young, Becker, and Pike considered to be equally as important as the other two, but they said it should be an attitude assumed throughout the discourse and is not a phase of writing. Maxine Hairston, in a section on "Rogerian or nonthreatening argument" in her textbook ''A Contemporary Rhetoric'', advised that one "shouldn't start writing with a detailed plan in mind" but might start by making four lists: the other's concerns, one's own key points, anticipated problems, and points of agreement or common ground. She gave a different version of Young, Becker, and Pike's four phases, which she expanded to five and called "elements of the nonthreatening argument": a brief and objective statement of the issue; a neutrally worded analysis of the other's position; a neutrally worded analysis of one's own position; a statement of the common aspects, goals, and values that the positions share; and a proposal for resolving the issue that shows how both sides may gain. She said that the Rogerian approach requires calm, patience, and effort, and will work if one is "more concerned about increasing understanding and communication" than "about scoring a triumph". In a related article, she noted the similarity between Rogerian argument and John Stuart Mill's well-known phrase from ''
On Liberty ''On Liberty'' is a philosophical essay by the English philosopher John Stuart Mill. Published in 1859, it applies Mill's ethical system of utilitarianism to society and state. Mill suggests standards for the relationship between authority a ...
'': "He who knows only his own side of the case knows little of that." Robert Keith Miller's textbook ''The Informed Argument'', first published in 1986, presented five phases adapted from an earlier textbook by Richard Coe. Miller's phases were: an introduction to the problem; a summary of views that oppose the writer's position; a statement of understanding of the region of validity of the opposing views; a statement of the writer's position; a statement of the situations in which the writer's position has merit; and a statement of the benefits of accepting the writer's position. In 1992, Rebecca Stephens built on the "vague and abstract" Rogerian principles of other rhetoricians to create a set of 23 "concrete and detailed" questions that she called a Rogerian-based
heuristic A heuristic (; ), or heuristic technique, is any approach to problem solving or self-discovery that employs a practical method that is not guaranteed to be optimal, perfect, or rational, but is nevertheless sufficient for reaching an immediate ...
for
rhetorical invention Rhetoric () is the art of persuasion, which along with grammar and logic (or dialectic), is one of the three ancient arts of discourse. Rhetoric aims to study the techniques writers or speakers utilize to inform, persuade, or motivate parti ...
, intended to help people think in a Rogerian way while discovering ideas and arguments. For example, the first two of her 23 questions are "What is the nature of the issue, in general terms?" (and she recommended that the answer should itself be stated as a question) and "Whose lives are affected by the issue?" The last two questions are "What would have to happen to eliminate the disagreement among the opposing groups?" and "What are the chances that this will occur?"


Ede's critique

Lisa Ede, a writing professor at
Oregon State University Oregon State University (OSU) is a public land-grant, research university in Corvallis, Oregon. OSU offers more than 200 undergraduate-degree programs along with a variety of graduate and doctoral degrees. It has the 10th largest engineering c ...
, argued in a 1984 article—referring especially to some of the ideas of Young, Becker, and Pike—that "Rogerian rhetoric is not Rogerian" but is instead a distortion of Carl Rogers' ideas. First, she criticized Young, Becker, and Pike for the inconsistency of suggesting that "Rogerian argument has no conventional structure" while at the same time they proposed four phases of writing that "look suspiciously like" a conventional adversarial structure. She noted that Hairston's fifth phase of written Rogerian argument, a proposal for resolving the issue that shows how both sides may gain, "brings Rogerian rhetoric even closer to traditional argument". Second, she judged that Young, Becker, and Pike underemphasized Rogers' unconditional acceptance of the other person and that they overemphasized advocacy of the writer's position, which is not part of Rogers' recommended practice. Third, she found their description of the empathy required in Rogerian rhetoric to be no more than conventional audience analysis, which she considered to be much weaker than Rogers' more demanding description of empathy as standing in the other's shoes and seeing the world from the other's standpoint. She said that Rogers' principles of congruence, unconditional acceptance of the other, and empathic understanding must be "deeply internalized or they become mere techniques", and she doubted whether the teaching of these principles in writing education had ever been successfully accomplished. Ede argued in 1987 that Young, Becker, and Pike's Rogerian rhetoric is weak compared to what she considered to be the "much more sophisticated" 20th-century rhetorics found in
Kenneth Burke Kenneth Duva Burke (May 5, 1897 – November 19, 1993) was an American literary theorist, as well as poet, essayist, and novelist, who wrote on 20th-century philosophy, aesthetics, criticism, and rhetorical theory. As a literary theorist, Burk ...
's ''A Grammar of Motives'' and
Chaïm Perelman Chaïm Perelman (born Henio (or Henri) Perelman; sometimes referred to mistakenly as Charles Perelman) (20 May 1912, Warsaw – 22 January 1984, Brussels) was a Polish-born philosopher of law, who studied, taught, and lived most of his life in B ...
's ''The Realm of Rhetoric''. In her view, it is "not parsimonious" to coin the new term to refer to ideas that can already be found elsewhere in rhetorical theory. Young responded to Ede that he didn't know of any previous treatment in rhetorical theory of the kind of situation that Rogerian argument tries to address, where the techniques of the classical rhetorical tradition are likely to create or intensify extreme opposition, and where a deeper communication—of the kind that Rogers taught—is needed between and within people. Young later admitted that the first presentation of Rogerian argument in his 1970 textbook "may have been flawed", but he thought that Rogerian argument could still be valuable "if it were modified in light of what we know now". Young admitted, speaking for himself and his 1970 coauthors:


Limitations

Scholars debating Rogerian argument often noted limitations of the scope within which the Rogerian strategy is likely to be appropriate or effective. In a 1968 paper that Anatol Rapoport wrote during, and in response to, the
Vietnam War The Vietnam War (also known by other names) was a conflict in Vietnam, Laos, and Cambodia from 1 November 1955 to the fall of Saigon on 30 April 1975. It was the second of the Indochina Wars and was officially fought between North Vietnam a ...
, he noted that the Rogerian approach was mostly irrelevant to the task of
opposition to United States involvement in the Vietnam War Opposition to United States involvement in the Vietnam War (before) or anti-Vietnam War movement (present) began with demonstrations in 1965 against the escalating role of the United States in the Vietnam War and grew into a broad social move ...
. Earlier, Rapoport had suggested that an "ethical debate between liberalism and communism, to be conducted according to the rules of role reversal, along lines proposed earlier by Carl Rogers" could help resolve conflict between the United States and communist states. He had previously imagined that an earlier phase of the conflict was "largely a communication problem, one that could be attacked by 'men of good will' on both sides". But he concluded that the Rogerian approach does not apply to situations such as the Vietnam War when it is "impossible to communicate" in a Rogerian way with "the beast, ", a war-making state such as the
Lyndon Johnson administration Lyndon may refer to: Places * Lyndon, Alberta, Canada * Lyndon, Rutland, East Midlands, England * Lyndon, Solihull, West Midlands, England United States * Lyndon, Illinois * Lyndon, Kansas * Lyndon, Kentucky * Lyndon, New York * Lyndon, Ohio ...
. Rapoport noted: "Just as every proposition has a circumscribed region of validity, so does every method." (Soon after, in opposition to , Rapoport relocated permanently to Canada from the United States, leaving behind research connections with the military that he had since the 1940s.) Young, Becker, and Pike pointed out in 1970 that Rogerian argument would be out of place in the typical mandated adversarial criminal procedures of the court system in the United States.: "For example, it would be highly unusual, to say the least, if a defense attorney ... acknowledged in court that his client was guilty." This idea was repeated by Richard M. Coe in . Ede noted in 1984 that the rhetoric textbooks that discussed Rogerian argument dedicated only a few pages to it out of a total of hundreds of pages, so the Rogerian approach is only a small part of theories of rhetoric and argumentation.


Feminist perspectives

In a 1990 article that combined ideas from
feminist theorists Feminism is a range of socio-political movements and ideologies that aim to define and establish the political, economic, personal, and social equality of the sexes. Feminism incorporates the position that society prioritizes the male po ...
and testimonies from women college students in the 1980s,
women's studies Women's studies is an academic field that draws on feminist and interdisciplinary methods to place women's lives and experiences at the center of study, while examining social and cultural constructs of gender; systems of privilege and oppress ...
professor Phyllis Lassner identified some limitations of Rogerian argument from women's perspectives. One of Lassner's students "hated" Rogerian argument because "women have a right to be angry" and "everyone needs to know how they feel". Lassner said that Rogers' psychology "is socially constructed on a foundation of cultural
hegemony Hegemony (, , ) is the political, economic, and military predominance of one State (polity), state over other states. In Ancient Greece (8th BC – AD 6th ), hegemony denoted the politico-military dominance of the ''hegemon'' city-state over oth ...
". For women who are marginalized and have been taught that they are not "worthy opponents", Lassner said, "Rogerian rhetoric can be just as inhibiting and constraining as any other form of argumentation." Some of Lassner's students doubted that their opponent (such as an anti-gay or anti-abortion advocate) could even recognize them or could conceal repugnance and rejection of them enough to make Rogerian empathy possible. Lassner and her students especially disapproved of Hairston's advice to use neutrally worded statements, and they said that Hairston's ideal of neutrality was too "self-effacing" and "replicates a history of suppression" of women's voices and of their "authentic feeling". In a 1991 article, English professor Catherine Lamb agreed with Lassner and added: "Rogerian argument has always felt too much like giving in."; Paul G. Bator reported a student's similar complaint in : "The writer can appear 'wimpy'—especially in issues that require a firm stance". Lamb said that women (and men) need to have a theory of
power Power most often refers to: * Power (physics), meaning "rate of doing work" ** Engine power, the power put out by an engine ** Electric power * Power (social and political), the ability to influence people or events ** Abusive power Power may a ...
and use it to evaluate alternative ways of communicating. Lamb considered more recent negotiation theory such as ''
Getting to Yes ''Getting to Yes: Negotiating Agreement Without Giving In'' is a best-selling 1981 non-fiction book by Roger Fisher and William Ury. Subsequent editions in 1991 and 2011 added Bruce Patton as co-author. All of the authors were members of the Ha ...
'' to be more complete than Rogers' earlier ideas about communication (although there was Rogerian influence on ''Getting to Yes''), and she used negotiation theory in her writing classes. In one of her class exercises, students worked in groups of three,
role-playing Role-playing or roleplaying is the changing of one's behaviour to assume a role, either unconsciously to fill a social role, or consciously to act out an adopted role. While the ''Oxford English Dictionary'' offers a definition of role-playing a ...
three positions: two disputants in conflict and a third-party mediator. The disputants wrote memos to the mediator, the mediator wrote a memo to a supervisor, and then all three worked together to write a mediation agreement, which was discussed with the teacher. Subsequently a somewhat similar class exercise was included in later editions of Nancy Wood's textbook ''Perspectives on Argument'', in a chapter on Rogerian argument. Young noted in 1992 that one potential problem with Rogerian argument is that people need it most when they may be least inclined to use it: when mutual antagonistic feelings between two people are most intense.Richard E. Young, "Rogerian argument and the context of situation: taking a closer look", in . The way Rogerian argument had been taught in rhetoric textbooks may be effective for some situations, Young said, but is unlikely to work between two parties in the kind of situation when they need it most, when they are most intractably opposed. Young suggested that third-party mediation, suggested by Rogers himself in 1951, may be most promising in that kind of situation.


Related research on role reversal

Conflict researchers such as
Morton Deutsch Morton Deutsch (February 4, 1920 – March 13, 2017) was an American social psychologist and researcher in conflict resolution. Deutsch was one of the founding fathers of the field of conflict resolution. A '' Review of General Psychology'' surve ...
and David W. Johnson, citing the same publications by Rapoport and Rogers that inspired Rogerian rhetoric, used the term to refer to the presentation by one person to another person of the other person's position and vice versa. Deutsch, Johnson, and others have done
empirical research Empirical research is research using empirical evidence. It is also a way of gaining knowledge by means of direct and indirect observation or experience. Empiricism values some research more than other kinds. Empirical evidence (the record of ...
on this kind of role reversal (mostly in the late 1960s and 1970s), and the results suggested that the effectiveness of role reversal—in achieving desired outcomes such as better understanding of opponents' positions, change in opponents' positions, or negotiated agreement—depends on the issue and situation.
Negotiation Negotiation is a dialogue between two or more people or parties to reach the desired outcome regarding one or more issues of conflict. It is an interaction between entities who aspire to agree on matters of mutual interest. The agreement c ...
expert
William Ury William Ury is an American author, academic, anthropologist, and negotiation expert. He co-founded the Harvard Program on Negotiation. Additionally, he helped found the International Negotiation Network with former President Jimmy Carter. Ury ...
said in his 1999 book ''The Third Side'' that role reversal as a formal rule of argumentation has been used at least since the
Middle Ages In the history of Europe, the Middle Ages or medieval period lasted approximately from the late 5th to the late 15th centuries, similar to the post-classical period of global history. It began with the fall of the Western Roman Empire ...
in the
Western world The Western world, also known as the West, primarily refers to the various nations and states in the regions of Europe, North America, and Oceania.
: "Another rule dates back at least as far as the Middle Ages, when theologians at the University of Paris used it to facilitate mutual understanding: One can speak only one has repeated what the other side has said to that person's satisfaction." Ury listed such role reversal among a variety of other tools that are useful for conflict mediation, some of which may be more appropriate than role reversal in certain situations. A kind of role reversal also featured among the advice in ''
Getting to Yes ''Getting to Yes: Negotiating Agreement Without Giving In'' is a best-selling 1981 non-fiction book by Roger Fisher and William Ury. Subsequent editions in 1991 and 2011 added Bruce Patton as co-author. All of the authors were members of the Ha ...
'', the self-help book on negotiation written by Ury and Roger Fisher, along with that book's Rogerian-like emphasis on identifying common concerns between opposing parties in a conflict.A source that mentions the Rogerian influence on ''
Getting to Yes ''Getting to Yes: Negotiating Agreement Without Giving In'' is a best-selling 1981 non-fiction book by Roger Fisher and William Ury. Subsequent editions in 1991 and 2011 added Bruce Patton as co-author. All of the authors were members of the Ha ...
'' is : "The authors also drew lessons on process from Chris Argyris, John Dunlop, Jim Healy, and Carl Rogers."


See also

* * *
Bohm Dialogue Bohm Dialogue (also known as Bohmian Dialogue or "Dialogue in the Spirit of David Bohm") is a freely flowing group conversation in which participants attempt to reach a common understanding, experiencing everyone's point of view fully, equally and ...
* Civil discourse * Cognitive bias modification * Conflict continuum * Dialectical thinking * Dialogue *
Dialogue mapping The issue-based information system (IBIS) is an argumentation-based approach to clarifying wicked problems—complex, ill-defined problems that involve multiple stakeholders. Diagrammatic visualization using IBIS notation is often called iss ...
*
Epistemic humility In the philosophy of science, epistemic humility refers to a posture of scientific observation rooted in the recognition that (a) knowledge of the world is always interpreted, structured, and filtered by the observer, and that, as such, (b) scienti ...
*
Epistemic virtue The epistemic virtues, as identified by virtue epistemologists, reflect their contention that belief is an ethical process, and thus susceptible to the intellectual virtue or vice of one's own life and personal experiences. Some epistemic virtues h ...
*
Group dynamics Group dynamics is a system of behaviors and psychological processes occurring within a social group (''intra''group dynamics), or between social groups ( ''inter''group dynamics). The study of group dynamics can be useful in understanding decision- ...
*
Immunity to change Robert Kegan (born August 24, 1946) is an American developmental psychologist. He is a licensed psychologist and practicing therapist, lectures to professional and lay audiences, and consults in the area of professional development and organiza ...
*
Interpersonal communication Interpersonal communication is an exchange of information between two or more people. It is also an area of research that seeks to understand how humans use verbal and nonverbal cues to accomplish a number of personal and relational goals. Inter ...
*
Intergroup dialogue Intergroup dialogue is a "face-to-face Facilitator, facilitated conversation between members of two or more social identity groups that strives to create new levels of understanding, relating, and action". This process promotes conversation around c ...
*
Peace psychology Peace psychology is a subfield of psychology and peace research that deals with the psychological aspects of peace, conflict, violence, and war. Peace psychology can be characterized by four interconnected pillars: (1) research, (2) education, (3) ...
*
Perspective-taking Perspective-taking is the act of perceiving a situation or understanding a concept from an alternative point of view, such as that of another individual. A vast amount of scientific literature suggests that perspective-taking is crucial to human de ...
*
Philosophy of dialogue Philosophy of dialogue is a type of philosophy based on the work of the Austrian-born Jewish philosopher Martin Buber best known through its classic presentation in his 1923 book '' I and Thou''. For Buber, the fundamental fact of human existence, t ...
*
Reciprocal altruism In evolutionary biology, reciprocal altruism is a behaviour whereby an organism acts in a manner that temporarily reduces its fitness while increasing another organism's fitness, with the expectation that the other organism will act in a similar m ...
*
Theories of rhetoric and composition pedagogy Theories of rhetoric and composition pedagogy encompass a wide range of interdisciplinary fields centered on the instruction of writing. Noteworthy to the discipline is the influence of classical Ancient Greece and its treatment of rhetoric as a p ...
*
Thesis, antithesis, synthesis Dialectic ( grc-gre, διαλεκτική, ''dialektikḗ''; related to dialogue; german: Dialektik), also known as the dialectical method, is a discourse between two or more people holding different points of view about a subject but wishing ...


Notes


References

* * * * * * * * * * * * * * * * * * * * * * * * The first page of this article notes that its argument is based on . * * This paper was written for the International Conference on
General Semantics General semantics is concerned with how events translate to perceptions, how they are further modified by the names and labels we apply to them, and how we might gain a measure of control over our own cognitive, emotional, and behavioral respons ...
held from 5–9 August 1968. * * This paper was written for
Northwestern University Northwestern University is a private research university in Evanston, Illinois. Founded in 1851, Northwestern is the oldest chartered university in Illinois and is ranked among the most prestigious academic institutions in the world. Charte ...
's Centennial Conference on Communications held on 11 October 1951. It was later reprinted as a book chapter with a different title: It was also reprinted in full in the book that popularized Rogerian rhetoric, . * * * * Originally published with the title ''Getting to peace: transforming conflict at home, at work, and in the world''. * * * *


Textbooks

Some rhetoric and composition textbooks that have a section about Rogerian argument, listed by date of first edition: * * A later edition was published as: * * Several later editions of this textbook were published. * Several later editions of this textbook were published. * Several later editions of this textbook were published. * Several later editions of this textbook were published. * Several later editions of this textbook were published. * *


Further reading

* * * * * An analysis of how Rogerian argument is portrayed in writing textbooks. * * * * * The authors, from the Harvard Negotiation Project, wrote: "Our work on listening and the power of authenticity was influenced by Carl Rogers ..." (p. x) * Compendium of columns on Rogerian rhetoric, some of which were published in the ''
Minneapolis Star Tribune The ''Star Tribune'' is the largest newspaper in Minnesota. It originated as the ''Minneapolis Tribune'' in 1867 and the competing ''Minneapolis Daily Star'' in 1920. During the 1930s and 1940s, Minneapolis's competing newspapers were consolida ...
''. {{refend Dispute resolution Rhetoric