Nederlandse Spoorwegen (NS; ; en, "Dutch Railways") is the principal
passenger railway operator in the Netherlands. It is a Dutch
state-owned company
A state-owned enterprise (SOE) is a government entity which is established or nationalised by the ''national government'' or ''provincial government'' by an executive order or an act of legislation in order to earn profit for the governmen ...
founded in 1938. The Dutch rail network is one of the busiest in the
European Union
The European Union (EU) is a supranational political and economic union of member states that are located primarily in Europe. The union has a total area of and an estimated total population of about 447million. The EU has often been ...
, and the third busiest in the world after
Switzerland and
Japan.
The rail infrastructure is maintained by network manager
ProRail, which was split off from NS in 2003. Freight services, formerly operated by NS Cargo, merged with
DB Schenker
DB Schenker is a division of German rail operator Deutsche Bahn that focuses on logistics. The company was acquired by Deutsche Bahn as Schenker-Stinnes in 2002. It comprises divisions for air, land, sea freight, and Contract Logistics.
Histor ...
in 2000. NS runs 4,800 scheduled domestic trains a day, serving 1.1 million passengers.
The NS also provides international rail services from the Netherlands to other European destinations and carries out concessions on some foreign rail markets through its subsidiary
Abellio.
History
Early years
World War I
World War I (28 July 1914 11 November 1918), often abbreviated as WWI, was List of wars and anthropogenic disasters by death toll, one of the deadliest global conflicts in history. Belligerents included much of Europe, the Russian Empire, ...
caused an economic downturn in the Netherlands that caused the two largest Dutch railway companies,
Hollandsche IJzeren Spoorweg-Maatschappij (HSM) and
Maatschappij tot Exploitatie van Staatsspoorwegen (SS), to become unprofitable. The companies avoided bankruptcy by integrating their operations, which occurred by 1917. The cooperation was by economic and ideological reasons. The state provided support by buying shares in both companies. In 1938, the state bought the remaining shares and merged the companies to create NS; NS was not
nationalised
Nationalization (nationalisation in British English) is the process of transforming privately-owned assets into public assets by bringing them under the public ownership of a national government or state. Nationalization usually refers to pri ...
.
During
World War II
World War II or the Second World War, often abbreviated as WWII or WW2, was a world war that lasted from 1939 to 1945. It involved the World War II by country, vast majority of the world's countries—including all of the great power ...
, NS was forced by the Germans to construct railways to
Westerbork transit camp and transport almost a hundred thousand Jews to
extermination camp
Nazi Germany used six extermination camps (german: Vernichtungslager), also called death camps (), or killing centers (), in Central Europe during World War II to systematically murder over 2.7 million peoplemostly Jewsin the Holocaust. The v ...
s. The company's only wartime strike was during the
Dutch famine of 1944–45; NS opted not to strike a year earlier.
NS played a pivotal role in the post-war reconstruction of the Netherlands; only it could provide the required
logistical services in a time when there was little alternative to rail transport. The company declined in the 1960s - like many other railways - and operated at a loss. There was increased competition from other modes of transport. In addition, national
coal
Coal is a combustible black or brownish-black sedimentary rock, formed as stratum, rock strata called coal seams. Coal is mostly carbon with variable amounts of other Chemical element, elements, chiefly hydrogen, sulfur, oxygen, and nitrogen ...
distribution from
Limburg became less profitable; the discovery of a gas field near
Slochteren led to coal losing market share to
natural gas
Natural gas (also called fossil gas or simply gas) is a naturally occurring mixture of gaseous hydrocarbons consisting primarily of methane in addition to various smaller amounts of other higher alkanes. Low levels of trace gases like carbon ...
in power plants and homes. NS' response, the ''Spoorslag '70'' plan which increased service and introduced intercity service, failed to restore profitability. The company was deemed nationally important and received state
subsidies
A subsidy or government incentive is a form of financial aid or support extended to an economic sector (business, or individual) generally with the aim of promoting economic and social policy. Although commonly extended from the government, the ter ...
.
Reforms and reversal
NS was reorganized following the
neoliberal reforms of the 1980s and the 1991
EU Directive 91/440; the latter required railway infrastructure and transport activities to be managed independently. Although the state called the process "
corporatization
Corporatization is the process of transforming and restructuring state assets, government agencies, public organizations, or municipal organizations into corporations. It involves the adoption and application of business management practices and ...
" (''verzelfstandiging''), it really only meant the withdrawal of subsidies. The changes were carried out by Rob den Besten, who became
chief executive officer
A chief executive officer (CEO), also known as a central executive officer (CEO), chief administrator officer (CAO) or just chief executive (CE), is one of a number of corporate executives charged with the management of an organization especial ...
of NS after the retirement of Leo Ploeger.
NS' infrastructure division was split off into
NS Railinfratrust. Plans to split the remainder of NS met with limited success due to
trade union
A trade union (labor union in American English), often simply referred to as a union, is an organization of workers intent on "maintaining or improving the conditions of their employment", ch. I such as attaining better wages and benefits (s ...
opposition; the new companies created were NS Reizigers , locomotive maintenance company
NedTrain
NedTrain are the locomotive and rolling stock maintenance and repair company of the Dutch Railways company, Nederlandse Spoorwegen.
History
Always historically part of Nederlandse Spoorwegen, NedTrain's history closely follows that of its paren ...
. Passenger transport was to be conducted on a commercial basis, but the state continued to subsidize non-viable routes. Internally, route managers assumed
de facto
''De facto'' ( ; , "in fact") describes practices that exist in reality, whether or not they are officially recognized by laws or other formal norms. It is commonly used to refer to what happens in practice, in contrast with '' de jure'' ("by l ...
control, The freight business, NS Cargo, merged with
Deutsche Bahn
The (; abbreviated as DB or DB AG) is the national railway company of Germany. Headquartered in the Bahntower in Berlin, it is a joint-stock company ( AG). The Federal Republic of Germany is its single shareholder.
describes itself as the ...
; the resulting company operated as Railion in 2000 and then as
DB Cargo. Performance deteriorated after the reforms, and the company suffered multiple unorganized strikes. The entire board of directors resigned in late-2001.
Another change in strategy followed. Karel Noordzij became CEO in 2002 and reversed many of the reforms to restore confidence in the company. The state no longer considered competitive passenger service to be viable, and began granting
concessions with the goal of one concession per line. NS received a concession to run main line routes until 2025.
Recent years

The timetable change on 10 December 2006 saw the most routes to approximate the
symmetry time in
clock-face schedules to the one used in most other European countries. Previously, this was different at the minute (46 seconds) and led to problems with cross-border trains. the company's CEO is former minister
Wouter Koolmees, after Marjan Rintel left to become CEO of
KLM.
NS was heavily impacted by the
COVID-19 pandemic
The COVID-19 pandemic, also known as the coronavirus pandemic, is an ongoing global pandemic of coronavirus disease 2019 (COVID-19) caused by severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2). The novel virus was first identified ...
, which caused massive drops in passenger numbers. The company received significant financial support from the national government in order to keep the company solvent. In 2022, the company made significant cuts in its timetable, running fewer and shorter trains, as a consequence of personnel shortages.
Controversies
NS has been involved in various controversies.
* Technical problems with the high-speed
V250
The Trenitalia ETR 700, originally NS Hispeed V250, is a high-speed train designed by Pininfarina and built by AnsaldoBreda originally for NS International and NMBS/SNCB to operate on the Fyra-service, a high speed train between Amsterdam and ...
trains, which started their services on 29 July 2013, and ended on 17 January 2014, led to the resignation of CEO Bert Meerstadt in June 2016 and a parliamentary investigation in 2016. The High Speed Alliance (HSA), an NS (80%) /
KLM (20%)
joint venture
A joint venture (JV) is a business entity created by two or more parties, generally characterized by shared ownership, shared returns and risks, and shared governance. Companies typically pursue joint ventures for one of four reasons: to acce ...
almost went bankrupt due to the late introduction of the trains in combination with a too high price for the concession which the company paid to the Dutch government. HSA was liquidated in 2017.
* In 2013, it was revealed that NS had been using a subsidiary in Ireland, NS Financial Services Company (NSFSC), to reduce its tax liability in the Netherlands. The procedure was determined to be lawful, but it was unfavorable for the Dutch taxpayers for a state-owned company to avoid national taxes. From 1998 the NS used the favourable tax climate in Ireland, which resulted in a profit for NS of more than €270 million but a loss to the Dutch state of €21 million in 2012 alone. The
corporate tax
A corporate tax, also called corporation tax or company tax, is a direct tax imposed on the income or capital of corporations or analogous legal entities. Many countries impose such taxes at the national level, and a similar tax may be imposed a ...
rate in Ireland was 12.5%, in the Netherlands 25% at that time. NS used its Irish subsidiary to buy new trains, among others the high-speed
V250
The Trenitalia ETR 700, originally NS Hispeed V250, is a high-speed train designed by Pininfarina and built by AnsaldoBreda originally for NS International and NMBS/SNCB to operate on the Fyra-service, a high speed train between Amsterdam and ...
trains from the Italian firm
AnsaldoBreda
Hitachi Rail Italy S.p.A. is a multinational rolling stock manufacturer company based in Pistoia, Italy. Formerly AnsaldoBreda S.p.A., a subsidiary of state-owned Finmeccanica, the company was sold in 2015 to Hitachi Rail of Japan. After the ...
. The Dutch Minister of Finance,
Jeroen Dijsselbloem, wrote to the parliament that NS would stop this tax evasion. Most rolling stock was transferred to the Netherlands-based NS Lease in December 2017. NSFSC was wound up in April 2019.
* In 2015 it became clear that a subsidiary of NS,
Abellio, had shown unfair behaviour about a tendering for public transport in the province of
Limburg. The company had obtained confidential information from a competitor,
Veolia, through a former employee of Veolia who had been hired by Abellio subsidiary
Qbuzz. On 5 June 2015, it became clear that CEO Timo Huges of the NS had given incomplete and incorrect information about the tendering procedure. According to Minister Dijsselbloem, Huges had acted "sloppy, inaccurate and in violation of the law." Consequently, Huges resigned from his position.
Coverage
The NS covers most of the country, with almost all cities connected, mostly with a service frequency of two trains an hour or more and at least four trains per hour between all of the largest five cities (
Amsterdam
Amsterdam ( , , , lit. ''The Dam on the River Amstel'') is the Capital of the Netherlands, capital and Municipalities of the Netherlands, most populous city of the Netherlands, with The Hague being the seat of government. It has a population ...
,
Rotterdam
Rotterdam ( , , , lit. ''The Dam on the River Rotte'') is the second largest city and municipality in the Netherlands. It is in the province of South Holland, part of the North Sea mouth of the Rhine–Meuse–Scheldt delta, via the ''"N ...
,
The Hague
The Hague ( ; nl, Den Haag or ) is a list of cities in the Netherlands by province, city and municipalities of the Netherlands, municipality of the Netherlands, situated on the west coast facing the North Sea. The Hague is the country's ad ...
,
Utrecht
Utrecht ( , , ) is the fourth-largest city and a municipality of the Netherlands, capital and most populous city of the province of Utrecht. It is located in the eastern corner of the Randstad conurbation, in the very centre of mainland Nethe ...
and
Eindhoven
Eindhoven () is a city and municipality in the Netherlands, located in the southern province of North Brabant of which it is its largest. With a population of 238,326 on 1 January 2022,[Nijmegen
Nijmegen (;; Spanish and it, Nimega. Nijmeegs: ''Nimwèège'' ) is the largest city in the Dutch province of Gelderland and tenth largest of the Netherlands as a whole, located on the Waal river close to the German border. It is about 6 ...]
,
Amersfoort
Amersfoort () is a city and municipality in the province of Utrecht, Netherlands, about 20 km from the city of Utrecht and 40 km south east of Amsterdam. As of 1 December 2021, the municipality had a population of 158,531, making it the secon ...
,
Arnhem
Arnhem ( or ; german: Arnheim; South Guelderish: ''Èrnem'') is a Cities of the Netherlands, city and List of municipalities of the Netherlands, municipality situated in the eastern part of the Netherlands about 55 km south east of Utrecht. It i ...
,
's-Hertogenbosch
s-Hertogenbosch (), colloquially known as Den Bosch (), is a city and municipality in the Netherlands with a population of 157,486. It is the capital of the province of North Brabant and its fourth largest by population. The city is south of th ...
,
Dordrecht
Dordrecht (), historically known in English as Dordt (still colloquially used in Dutch, ) or Dort, is a city and municipality in the Western Netherlands, located in the province of South Holland. It is the province's fifth-largest city after R ...
and
Leiden
Leiden (; in English and archaic Dutch also Leyden) is a city and municipality in the province of South Holland, Netherlands. The municipality of Leiden has a population of 119,713, but the city forms one densely connected agglomeration wit ...
). From December 2008 train frequencies were increased on the following services: Arnhem–Nijmegen (8 trains per hour) and The Hague–Rotterdam (12 trains per hour), Amsterdam Centraal–Hoofddorp (16 trains per hour). A night train service was added between Utrecht, Gouda and Rotterdam. Trains usually run between 5:00 a.m. and 1:00 a.m. although there is also a nightline which connects major cities in the
Randstad throughout the night, as well as in weekends also some major cities in
North Brabant
North Brabant ( nl, Noord-Brabant ; Brabantian: ; ), also unofficially called Brabant, is a province in the south of the Netherlands. It borders the provinces of South Holland and Gelderland to the north, Limburg to the east, Zeeland to th ...
.
In addition to its domestic services, NS is also a partner (along with
Stena Line
Stena Line is a Swedish shipping line company and one of the largest ferry operators in the world. It services Denmark, Germany, the United Kingdom, Ireland, Latvia, the Netherlands, Norway, Poland and Sweden. Stena Line is a major unit of Ste ...
and its British railway company
Abellio Greater Anglia
Greater Anglia (legal name Abellio East Anglia Limited) is a train operating company in Great Britain owned as a joint venture by Abellio, the international arm of the state-owned Dutch national rail operator Nederlandse Spoorwegen, and the Ja ...
) in the ''
Dutchflyer'' service. NS has also entered into a partnership with
KLM to operate services on the new
HSL-Zuid
The HSL-Zuid ( nl, Hogesnelheidslijn Zuid, en, High-speed Line South), is a 125 kilometre-long (78 miles) Dutch high-speed railway line running between the Amsterdam metropolitan area and the Belgian border, with a branch to Breda, Nort ...
under the name
Intercity Direct towards Breda and Brussels. Intercity Direct is part of
NS International; other services such as
Thalys to France and
Intercity-Express
The Intercity Express (commonly known as ICE ()) is a system of high-speed rail, high-speed trains high-speed rail in Germany, predominantly running in Germany. It also serves some destinations in Austria, Denmark (ceased in 2017 but planned to ...
to Germany and Switzerland are also part of NS International.
Rail network

The ''hoofdrailnet'' is the official core internal passenger rail network of the Netherlands. Currently, NS has a concession until 1 January 2015 to provide all passenger services on this network, except that on some stretches there is an overlap with lines for which other operators have a concession. Some of the most notable of these stretches are those from
Elst railway station to
Arnhem Centraal railway station, where NS shares tracks with
Arriva
Arriva plc is a British multinational corporation, multinational public transport company headquartered in Sunderland, England.[Arnhem Velperpoort. Here the tracks are shared by three operators, as Breng, ultimately part of ]Transdev
Transdev, formerly Veolia Transdev, is a French-based international private-sector company which operates public transport. It has operations in 17 countries and territories as of November 2020.
History
The group was formed by the merger of ...
, operates there in addition to the two previously mentioned operators. Officially the overlaps do not constitute competition on the same lines.
The concession was free of charge until 2009, and costs an increasing amount since then, up to €30 million for the year 2014. The concession distinguishes the main stations and other stations. Except on New Year's Eve
In the Gregorian calendar, New Year's Eve, also known as Old Year's Day or Saint Sylvester's Day in many countries, is the evening or the entire day of the December 31, last day of the year, on 31 December. The last day of the year is commonly ...
, the main stations have to be served at least twice an hour per direction from 6 a.m. to midnight and the other stations at least once an hour. Exceptions are possible until the start of the next concession.
The next concession period is 2025–2035. For the 2015–2025 concession, requirements include: for every train service where on average more than one-third of the passengers travel longer than 30 minutes, a train with a toilet is used, every newly ordered train has a toilet and in 2025 every train has to have a toilet. Currently trains on the hoofdrailnet without a toilet include the NS SGMm numbers 2111 to 2125, the so-called classical "Sprinter" and the Sprinter Lighttrain
The Sprinter Lighttrain or SLT is an Electric Multiple Unit (EMU) train type operated by the Nederlandse Spoorwegen in the Netherlands. They were built from 2007 to 2012 by Bombardier (2400) and Siemens (2600). It is the successor of the Sprint ...
(SLT, these trains are being converted periodically to have a toilet on board).
Types of train service
NS provides three kinds of train service:
# A ''Sprinter'' stops at all stations, and is mainly used for local traffic. On some smaller lines, though, it is the only kind of service. The name is derived from the 'Sprinter' (2900 class) rolling stock; however, the service was sometimes operated using older style rolling stock (such as 'Plan V/T': 400, 500, 800, and 900 class).
# ''Intercity'' services only stop at larger stations and were introduced in the 1970s to provide fast train connections throughout the country. Intercity services are operated by DDZ, VIRM and ICM class trains. An exception is the service between Den Haag Centraal and Eindhoven, which makes use of the high-speed line between Rotterdam and Breda, and requires Bombardier Traxx-hauled carriages. When a line is not served by Sprinters, Intercity trains stop at all stations. This takes place on the lines between Alkmaar - Den Helder, Bergen op Zoom - Vlissingen, Hoorn - Enkhuizen, Leiden - Woerden, and Deurne - Venlo. See also Intercity services in the Netherlands and List of Dutch Intercity stations .
# The Intercity Direct service, which offers faster service between Amsterdam Centraal and Breda
Breda () is a city and municipality in the southern part of the Netherlands, located in the province of North Brabant. The name derived from ''brede Aa'' ('wide Aa' or 'broad Aa') and refers to the confluence of the rivers Mark and Aa. Breda ...
as it makes use of the high-speed line HSL-Zuid
The HSL-Zuid ( nl, Hogesnelheidslijn Zuid, en, High-speed Line South), is a 125 kilometre-long (78 miles) Dutch high-speed railway line running between the Amsterdam metropolitan area and the Belgian border, with a branch to Breda, Nort ...
and calls at only two intermediate stations ( Schiphol Airport and Rotterdam Centraal). Unlike other Intercity trains, the Intercity Direct requires payment of a supplement on top of the regular fare (€2.60 if bought online and swiping on the platform during peak hours and €1,56 when swiping during off-peak hours) if a passenger's journey involves the high-speed line between Schiphol Airport and Rotterdam Centraal. A regular Intercity service that is free of supplements is still offered.
There are also two former train categories, which are now used only by private operators:
# ''Stoptrein'': This is the original name for ''Sprinter'' trains. Between 2003 and 2013 NS discharged the ''Stoptrein'' formula in favour of ''Sprinter''. Private operators do not use ''Sprinter'' so all private services in the Netherlands (except the four ''Sneltreins'' of Arriva, see below) are ''Stoptrein''.
# ''Sneltrein'': ''Sneltrein'' (in the English section of the old paper time tables, they were translated as "semi fast train" and were a class between Stoptrain and Intercity) was abandoned by NS in 2008. The NS Sneltrein services are now called Intercity, but they stop more often than "real" Intercities. The result is that some stations (like Woerden
Woerden () is a city and a municipality in central Netherlands. Due to its central location between Amsterdam, Rotterdam, The Hague, and Utrecht, and the fact that it has rail and road connections to those cities, it is a popular town for commu ...
) are served by some Intercities while others pass it. As of 2015, there are four ''Sneltrein'' services by Arriva
Arriva plc is a British multinational corporation, multinational public transport company headquartered in Sunderland, England.[
The OV-chipkaart is the common form of fare payment. Single or return tickets, used by incidental travellers and tourists, are available at ticket machines and service counters at a surcharge of €1. They are a disposable use-once only. It is possible to buy e-tickets online on the Dutch Railways website. E-tickets can also be purchased on the Belgian NMBS/SNCB B-Europe website. For long-term use, season tickets are available.
Travelling with these cards and tickets, one has to register starting a journey (''check-in'') and ending it (''check out'') at the destination. One always has to travel away from the point of one's latest check-in. Thus, in the case of a voluntary detour, one has to check out and check in to register starting a new journey.
Travellers need to be aware of the various companies other than the Nederlandse Spoorwegen. One needs to check out with one company and check in with another on some stations. There is common tariff system with four smaller passenger train operating companies: Keolis Nederland and Connexxion in the centre and the east, Veolia on the 'Maaslijn' and 'Heuvellandlijn' in the southeast, ]Arriva
Arriva plc is a British multinational corporation, multinational public transport company headquartered in Sunderland, England.[Merwede-Lingelijn' (from Dordrecht to Geldermalsen).
The OV-chipkaart is also used on buses and trams, where hourly tickets are for sale for those who have too little credit to travel but enough cash.]
Off-peak discount passes
NS defines off-peak hours as weekdays from 09:00-16:00 and 18:30-06:30, and on Saturdays and Sundays the whole day. Therefore, the full fare is required on weekdays 06:30-09:00 and 16:00-18:30. With an OV-chipkaart that allows for a discount or free travel, one is automatically granted the discount or free travel at the time of checking in. There are several season tickets available that suit individual preferences.
Logo
The NS corporate logo was designed in 1968 by Gert Dumbar and Gert-Jan Leuvelink, both of the graphic design company Tel Design. Introduced in that same year, it replaced an earlier design which had been used since 1946. The logo, pervasive within trains and railway stations in the Netherlands, plays a significant part in Nederlandse Spoorwegen's signage, promotions, advertising, and graphic design.
The logo usually appears in blue or black on a dark yellow or white background. Since its introduction, NS livery has also had this same distinct dark yellow or white colour. The logo is a widened letter 'N' and a sideways (reversed) 'S'-shape. The two arrows in the logo represent the train's movement, and the two lines in the middle represent the track.
Divisions of NS
* Abellio is the subsidiary for operations outside the Netherlands. Abellio has won several franchises in the United Kingdom and Germany.
:In 2003, Abellio commenced operating its first rail franchise in the United Kingdom, through its 50% shareholding in Serco-Abellio. From 2004 until 2016, Serco-Abellio also operated the Northern Rail franchise. In May 2009, the Travel London and Travel Surrey bus businesses were purchased from National Express
National Express Group is a British multinational public transport company headquartered in Birmingham, England. It operates bus, coach, train and tram services in the United Kingdom, Ireland (National Express operates Eurolines in conjunction ...
and rebranded as Abellio London and Abellio Surrey.
:In February 2012, Abellio Greater Anglia
Greater Anglia (legal name Abellio East Anglia Limited) is a train operating company in Great Britain owned as a joint venture by Abellio, the international arm of the state-owned Dutch national rail operator Nederlandse