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Jeffrey Kaplan is an American
video game designer Video game design is the process of designing the content and rules of video games in the pre-production stage and designing the gameplay, environment, storyline and characters in the production stage. Some common video game design subdiscipline ...
and former vice president of
Blizzard Entertainment Blizzard Entertainment, Inc. is an American video game developer and publisher based in Irvine, California. A subsidiary of Activision Blizzard, the company was founded on February 8, 1991, under the name Silicon & Synapse, Inc. by three graduat ...
, a position he held until he left the company in 2021. He designed elements of ''
World of Warcraft ''World of Warcraft'' (''WoW'') is a massively multiplayer online role-playing game (MMORPG) released in 2004 by Blizzard Entertainment. Set in the ''Warcraft'' fantasy universe, ''World of Warcraft'' takes place within the world of Azeroth ...
'' and is the former lead director of ''
Overwatch ''Overwatch'' is a multimedia franchise centered on a series of online multiplayer first-person shooter (FPS) video games developed by Blizzard Entertainment: ''Overwatch'' released in 2016, and ''Overwatch 2'' released in 2022. Both games fea ...
''.


Early life

Kaplan was born in
New Jersey New Jersey is a state in the Mid-Atlantic and Northeastern regions of the United States. It is bordered on the north and east by the state of New York; on the east, southeast, and south by the Atlantic Ocean; on the west by the Delaware ...
on November 4, 1972, and grew up in
La Cañada Flintridge, California La Cañada Flintridge, commonly known as "La Cañada" (Spanish for "The Canyon"), is a city in the foothills of the Verdugo Mountains in Los Angeles County, California. Located in the Crescenta Valley, in the western edge of Southern Califor ...
. Kaplan had been an avid video game player during his school years, particularly influenced by the various
Infocom Infocom was an American software company based in Cambridge, Massachusetts, that produced numerous works of interactive fiction. They also produced a business application, a relational database called ''Cornerstone (software), Cornerstone''. ...
adventure games; however, lacking programming skills, he never thought he would be able to get a career in the video game industry. He initially pursued a degree in film, but ultimately got a degree in creative writing at the
University of Southern California The University of Southern California (USC, SC, or Southern Cal) is a Private university, private research university in Los Angeles, California, United States. Founded in 1880 by Robert M. Widney, it is the oldest private research university in C ...
. After working as a writing intern for
Universal Pictures Universal Pictures (legally Universal City Studios LLC, also known as Universal Studios, or simply Universal; common metonym: Uni, and formerly named Universal Film Manufacturing Company and Universal-International Pictures Inc.) is an Ameri ...
, he decided to get a graduate degree for creative writing from
New York University New York University (NYU) is a private research university in New York City. Chartered in 1831 by the New York State Legislature, NYU was founded by a group of New Yorkers led by then-Secretary of the Treasury Albert Gallatin. In 1832, the ...
. Following this, he worked for his father's recruiting business while performing creative writing on the side to try to get his stories published. He was unsuccessful at getting any of his creative stories published for several years, receiving over 170 rejection notices in a single year. By 2000, he decided to drop creative writing, and spent his time playing video games, as well as toying around with the
level editor In Video game, video games, a level (also referred to as a map, stage, or round in some older games) is any space available to the player during the course of completion of an objective. Video game levels generally have progressively-increasing ...
s from games like ''
Duke Nukem 3D ''Duke Nukem 3D'' is a first-person shooter video game developed by 3D Realms. It is a sequel to the platform games ''Duke Nukem'' and ''Duke Nukem II'', published by 3D Realms. ''Duke Nukem 3D'' features the adventures of the titular Duke Nuke ...
'' and ''
Half-Life Half-life (symbol ) is the time required for a quantity (of substance) to reduce to half of its initial value. The term is commonly used in nuclear physics to describe how quickly unstable atoms undergo radioactive decay or how long stable ato ...
''.


Career

Kaplan became involved in the
massively multiplayer online game A massively multiplayer online game (MMOG or more commonly MMO) is an online video game with a large number of players, often hundreds or thousands, on the same server. MMOs usually feature a huge, persistent world, persistent open world, alt ...
(MMO) ''
EverQuest ''EverQuest'' is a 3D fantasy-themed massively multiplayer online role-playing game (MMORPG) originally developed by Verant Interactive and 989 Studios for Windows PCs. It was released by Sony Online Entertainment in March 1999 in North Americ ...
''. Under his online handle "Tigole Bitties", he joined the "Legacy of Steel"
guild A guild ( ) is an association of artisans and merchants who oversee the practice of their craft/trade in a particular area. The earliest types of guild formed as organizations of tradesmen belonging to a professional association. They sometimes ...
, and became a well-recognized player for his accomplishments and his commentary about the game posted to the guild's website. He discussed some of his map making attempts which caught the attention of the guild's leader,
Rob Pardo Rob Pardo (born June 9, 1970) is an American video game designer. He is the former Chief Creative Officer at Blizzard Entertainment, resigning on July 3, 2014. Previously he was the Executive Vice President of game design at Blizzard Entertainment ...
, who at the time was the lead designer at Blizzard for ''
Warcraft III ''Warcraft III: Reign of Chaos'' is a high fantasy real-time strategy computer video game developed and published by Blizzard Entertainment released in July 2002. It is the second sequel to ''Warcraft: Orcs & Humans'', after ''Warcraft II: Tides ...
''; Kaplan was aware that some of his guild members worked at Blizzard, but he had not recognized the importance of the company at that point. Around 2001, Pardo invited Kaplan to come visit Blizzard's offices in Los Angeles, during which he was introduced to several other Blizzard guild members, and they showed him the yet-unannounced MMO ''
World of Warcraft ''World of Warcraft'' (''WoW'') is a massively multiplayer online role-playing game (MMORPG) released in 2004 by Blizzard Entertainment. Set in the ''Warcraft'' fantasy universe, ''World of Warcraft'' takes place within the world of Azeroth ...
'' (''WoW'') project they had been working on. Several similar meetings happened over the next few months. Later, after ''World of Warcraft'' was announced, Pardo suggested that Kaplan apply for a recently-posted job for a ''WoW'' quest designer there; Kaplan realized that the job description was tailor-made for his background, and that his previous visit to Blizzard had been an informal job interview. Kaplan applied and was hired into Blizzard by May 2002. Kaplan's initial work at Blizzard was helping with quality assurance for '' Warcraft III: Reign of Chaos'' in the weeks prior to its release. After ''Warcraft III'' shipped, he joined with the ''WoW'' team as one of the first two quest designers along with Pat Nagle, and worked closely with the game's creative director Chris Metzen. Kaplan's work focused on the
player versus environment Player versus environment or player versus enemy (PvE, also known as player versus monster (PvM)), is a term used for both single player and online games, particularly MMORPGs, CORPGs, MUDs, other online role-playing video games and survival game ...
elements of ''WoW'', including
quest A quest is a journey toward a specific mission or a goal. The word serves as a plot device in mythology and fiction: a difficult journey towards a goal, often symbolic or allegorical. Tales of quests figure prominently in the folklore of ever ...
design and the overall aesthetics for the various
dungeon A dungeon is a room or cell in which prisoners are held, especially underground. Dungeons are generally associated with medieval castles, though their association with torture probably belongs more to the Renaissance period. An oubliette (from ...
s and
raid Raid, RAID or Raids may refer to: Attack * Raid (military), a sudden attack behind the enemy's lines without the intention of holding ground * Corporate raid, a type of hostile takeover in business * Panty raid, a prankish raid by male college ...
s; he described his position as a "medium" between Metzen's creative elements and the programmers and artists of the level design team. Eventually, Kaplan was named as game director for ''WoW'', along with Tom Chilton and J. Allen Brack. In February 2009, Kaplan announced that he was stepping down as game director for ''WoW'' to switch his role at Blizzard to a new, unannounced MMO, which later was revealed as '' Titan''. Kaplan opted to jump on the new project, hoping to create a similar success to what ''WoW'' had been, as well as having concerns how long ''WoW''s popularity would remain. ''Titan'' was considered an ambitious project, designed as a class-based
first-person shooter First-person shooter (FPS) is a sub-genre of shooter video games centered on gun and other weapon-based combat in a first-person perspective, with the player experiencing the action through the eyes of the protagonist and controlling the pl ...
, but had a prolonged and struggling development period along with gameplay that Kaplan called "very cluttered and confused". ''Titan''s cancellation was officially announced in September 2014. However, prior to ''Titan''s official cancellation, the game's development had been stopped in early 2013 at Blizzard. All but 40 members of the ''Titan'' team were reassigned to other projects, with the remaining people, including Kaplan and Metzen, tasked by management to come up with a new
intellectual property Intellectual property (IP) is a category of property that includes intangible creations of the human intellect. There are many types of intellectual property, and some countries recognize more than others. The best-known types are patents, cop ...
within a few weeks, or otherwise they would also be reassigned. Kaplan and Metzen led this team to take some of the gameplay and creative elements of ''Titan'' and created a team-based shooter, which became ''
Overwatch ''Overwatch'' is a multimedia franchise centered on a series of online multiplayer first-person shooter (FPS) video games developed by Blizzard Entertainment: ''Overwatch'' released in 2016, and ''Overwatch 2'' released in 2022. Both games fea ...
''. With the project approved by Blizzard, Kaplan became the game's lead director with Metzen serving as creative director. ''Overwatch'' became extremely successful for Blizzard, earning more than $1 billion in revenue within its first year, and having drawn more than 35 million players worldwide. Taking a cue from fellow Blizzard employee and lead director for ''
Hearthstone ''Hearthstone'' is a free-to-play online digital collectible card game developed and published by Blizzard Entertainment. Originally subtitled ''Heroes of Warcraft'', ''Hearthstone'' builds upon the existing lore of the ''Warcraft'' series by u ...
'',
Ben Brode Ben Brode is an American Video game design, video game designer. He was the game director and public face of ''Hearthstone'' until 2018 when he left to found his own game studio, Second Dinner, where he is now Chief creative officer, Chief Creati ...
, Kaplan made himself the public face for Blizzard in promoting and interacting with fans of ''Overwatch''; he regularly posted to the ''Overwatch'' online forums, and created several videos giving insight into ''Overwatch''s development and future updates. In 2017, Kaplan was awarded with the Vanguard Award at the
Fun & Serious Game Festival Fun & Serious Game Festival is a video game festival that takes place, in Bilbao, Spain, from late November to the beginning of December since its foundation in 2011. Its main objective is to recognize the cultural importance of video games. To do ...
, which takes place in the Spanish city of Bilbao. Blizzard announced on April 20, 2021 that Kaplan was leaving the company after 19 years, with Aaron Keller to take over Kaplan's role in the oversight of ''Overwatch''. A tribute to Kaplan was planned to be included in ''Overwatch 2'' by the name of a background storefront "Jephs Corner Pizza" in the New York City map. However, the reference was seemingly removed after Blizzard implemented a new policy against including references to real-world people in their games.


Games


References


External links


GameSpot interview

Joystiq interview

Legacy of Steel

Rolling Stone interview
{{DEFAULTSORT:Kaplan, Jeffrey 1972 births American video game designers American video game directors Blizzard Entertainment people Living people Place of birth missing (living people)