Microsoft Dynamics 365 is a
product line
Product may refer to:
Business
* Product (business), an item that serves as a solution to a specific consumer problem.
* Product (project management), a deliverable or set of deliverables that contribute to a business solution
Mathematics
* Produ ...
of
enterprise resource planning
Enterprise resource planning (ERP) is the integrated management of main business processes, often in real time and mediated by software and technology. ERP is usually referred to as a category of Business management tools, business management ...
(ERP) and
customer relationship management
Customer relationship management (CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information.
CRM systems compile data from a ra ...
(CRM) intelligent business applications announced by
Microsoft
Microsoft Corporation is an American multinational technology corporation producing computer software, consumer electronics, personal computers, and related services headquartered at the Microsoft Redmond campus located in Redmond, Washing ...
in July 2016 and released on November 1, 2016.
Feature applications
Microsoft Dynamics 365 contains 12 applications:
"Microsoft Dynamics 365"
''Microsoft website''
* Dynamics 365 SalesSales Leaders, Sales Operations
*Dynamics 365 Customer ServiceCustomer Service Leaders, Customer Service Operations
*Dynamics 365 Field ServiceField Service Leaders, Field Service Operations
*Dynamics 365 Human ResourceAttract, Onboard, Core HR
* Dynamics 365 Finance & OperationsFinance Leaders, Operation Leaders
*Dynamics 365 Supply Chain Management - Streamline planning, production, stock, warehouse, and transportation.
*Dynamics 365 Commerce
*Dynamics 365 Project Service AutomationOperation Leaders, Project Leaders
*Dynamics 365 Marketing—Adobe Marketing Cloud, Dynamics 365 for Marketing
*Dynamics 365 Artificial IntelligenceAI for Sales, AI for Customer Service, AI for Market Insight
*Dynamics 365 Mixed RealityRemote Assist, Layout, Guides
* Dynamics 365 Business CentralERP for SMBs
See also
*Microsoft Azure
Microsoft Azure, often referred to as Azure ( , ), is a cloud computing platform operated by Microsoft for application management via around the world-distributed data centers. Microsoft Azure has multiple capabilities such as software as a ...
*Microsoft Office
Microsoft Office, or simply Office, is the former name of a family of client software, server software, and services developed by Microsoft. It was first announced by Bill Gates on August 1, 1988, at COMDEX in Las Vegas. Initially a marketin ...
*Microsoft Power Platform
Microsoft Power Platform is a line of business intelligence, app development, and app connectivity software applications. Microsoft developed the Power Fx low-code programming language for expressing logic across the Power Platform. It also p ...
*List of Microsoft software
Microsoft is a developer of personal computer software. It is best known for its Windows operating system, the Internet Explorer and subsequent Microsoft Edge web browsers, the Microsoft Office family of productivity software plus services, and ...
References
Further reading
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External links
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Accounting software
American companies established in 2016
Cloud applications
ERP software
Microsoft cloud services
360
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