HOME

TheInfoList



OR:

Documentation is any communicable material that is used to describe, explain or instruct regarding some attributes of an object, system or procedure, such as its parts, assembly, installation, maintenance and use. As a form of
knowledge management Knowledge management (KM) is the collection of methods relating to creating, sharing, using and managing the knowledge and information of an organization. It refers to a multidisciplinary approach to achieve organisational objectives by making ...
and
knowledge organization Knowledge organization (KO), organization of knowledge, organization of information, or information organization is an intellectual discipline concerned with activities such as document description, indexing, and classification that serve to ...
, documentation can be provided on paper, online, or on digital or analog media, such as
audio tape An audio tape recorder, also known as a tape deck, tape player or tape machine or simply a tape recorder, is a sound recording and reproduction device that records and plays back sounds usually using magnetic tape for storage. In its present ...
or
CDs The compact disc (CD) is a digital optical disc data storage format that was co-developed by Philips and Sony to store and play digital audio recordings. In August 1982, the first compact disc was manufactured. It was then released in Octo ...
. Examples are user guides, white papers, online help, and quick-reference guides. Paper or hard-copy documentation has become less common. Documentation is often distributed via websites, software products, and other online applications. Documentation as a set of instructional materials shouldn't be confused with
documentation science Documentation science is the study of the recording and retrieval of information. Documentation science gradually developed into the broader field of information science. Paul Otlet (1868–1944) and Henri La Fontaine (1854–1943), both Belgia ...
, the study of the recording and retrieval of information.


Principles for producing documentation

While associated
ISO ISO is the most common abbreviation for the International Organization for Standardization. ISO or Iso may also refer to: Business and finance * Iso (supermarket), a chain of Danish supermarkets incorporated into the SuperBest chain in 2007 * Iso ...
standards are not easily available publicly, a guide from other sources for this topic may serve the purpose.,, Documentation development may involve document drafting, formatting, submitting, reviewing, approving, distributing, reposting and tracking, etc., and are convened by associated
SOP A sop is a piece of bread or toast that is drenched in liquid and then eaten. In medieval cuisine, sops were very common; they were served with broth, soup, or wine and then picked apart into smaller pieces to soak in the liquid. At elaborate ...
s in a regulatory industry. It could also involve creating content from scratch. Documentation should be easy to read and understand. If it's too long and too wordy, it may be misunderstood or ignored. Clear, concise words should be used, and sentences should be limited to a maximum of 15 words. Documentation intended for a general audience should avoid gender-specific terms and cultural biases. In a series of procedures, steps should be clearly numbered.,,,


Producing documentation

Technical writers A technical writer is a professional information communicator whose task is to transfer information between two or more parties, through any medium that best facilitates the transfer and comprehension of the information. Technical writers researc ...
and corporate communicators are professionals whose field and work is documentation. Ideally, technical writers have a background in both the subject matter and also in writing, managing content, and information architecture. Technical writers more commonly collaborate with subject matter experts (SMEs), such as engineers, technical experts, medical professionals, etc. to define and then create documentation to meet the user's needs.
Corporate communication Corporate communication is a set of activities involved in managing and orchestrating all internal and external communications aimed at creating favourable point of view among stakeholders on which the company depends. Riel, Cees B.M. van; Fombru ...
s includes other types of written documentation, for example: *
Market communications Market is a term used to describe concepts such as: *Market (economics), system in which parties engage in transactions according to supply and demand *Market economy *Marketplace, a physical marketplace or public market Geography *Märket, an ...
(MarCom): MarCom writers endeavor to convey the company's value proposition through a variety of print, electronic, and social media. This area of corporate writing is often engaged in responding to proposals. *
Technical communication Technical communication is used to convey scientific, engineering, or other technical information. Individuals in a variety of contexts and with varied professional credentials engage in technical communication. Some individuals are designated as ...
(TechCom): Technical writers document a company's product or service. Technical publications can include user guides, installation and configuration manuals, and troubleshooting and repair procedures. *
Legal writing Legal writing involves the analysis of fact patterns and presentation of arguments in documents such as legal memoranda and briefs. One form of legal writing involves drafting a balanced analysis of a legal problem or issue. Another form of lega ...
: This type of documentation is often prepared by attorneys or paralegals. * Compliance documentation: This type of documentation codifies
Standard Operating Procedures A standard operating procedure (SOP) is a set of step-by-step instructions compiled by an organization to help workers carry out routine operations. SOPs aim to achieve efficiency, quality output, and uniformity of performance, while reducing misc ...
(SOPs), for any regulatory compliance needs, as for safety approval, taxation, financing, technical approval, and all * Healthcare documentation: This field of documentation encompasses the timely recording and validation of events that have occurred during the course of providing health care.


Documentation in computer science


Types

The following are typical software documentation types: * Request for Proposal ( RFP) * Requirements/ Statement of work/ Scope of Work (SOW) * Software Design and Functional Specification * System Design and Functional Specifications * Change Management, Error and Enhancement Tracking *
User Acceptance Testing In engineering and its various subdisciplines, acceptance testing is a test conducted to determine if the requirements of a specification or contract are met. It may involve chemical tests, physical tests, or performance tests. In systems en ...
* Manpages The following are typical hardware and service documentation types: * Network diagrams * Network maps *
Datasheet A datasheet, data sheet, or spec sheet is a document that summarizes the performance and other characteristics of a product, machine, component (e.g., an electronic component), material, subsystem (e.g., a power supply), or software in suffici ...
for IT systems (Server, Switch, e.g.) * Service Catalog and Service Portfolio (
ITIL The Information Technology Infrastructure Library (ITIL) is a set of detailed practices for IT activities such as IT service management (ITSM) and IT asset management (ITAM) that focus on aligning IT services with the needs of business. ITIL de ...
)


Software Documentation Folder (SDF) tool

A common type of software document written in the simulation industry is the SDF. When developing software for a simulator, which can range from embedded avionics devices to 3D terrain databases by way of full motion control systems, the engineer keeps a notebook detailing the development "the build" of the project or module. The document can be a wiki page, MS word document or other environment. They should contain a ''requirements'' section, an ''interface'' section to detail the communication interface of the software. Often a ''notes'' section is used to detail the proof of concept, and then track errors and enhancements. Finally, a ''testing'' section to document how the software was tested. This documents conformance to the client's requirements. The result is a detailed description of how the software is designed, how to build and install the software on the target device, and any known defects and work-arounds. This build document enables future developers and maintainers to come up to speed on the software in a timely manner, and also provides a roadmap to modifying code or searching for bugs.


Software tools for Network Inventory and Configuration

These software tools can automatically collect data of your network equipment. The data could be for inventory and for configuration information. The ITIL Library requests to create such a database as a basis for all information for the IT responsible. It's also the basis for IT documentation. Examples include XIA Configuration.


Documentation in criminal justice

"Documentation" is the preferred term for the process of populating criminal databases. Examples include the National Counter-terrorism Center's
Terrorist Identities Datamart Environment The Terrorist Identities Datamart Environment (TIDE) is the U.S. government's central database on known or suspected ''international'' terrorists, and contains highly classified information provided by members of the Intelligence Community such as ...
("TIDE"), sex offender registries, and gang databases.


Documentation in early childhood education

Documentation, as it pertains to the early childhood education field, is "when we notice and value children's ideas, thinking, questions, and theories about the world and then collect traces of their work (drawings, photographs of the children in action, and transcripts of their words) to share with a wider community" Thus, documentation is a process, used to link the educator's knowledge and learning of the child/children with the families, other collaborators, and even to the children themselves. Documentation is an integral part of the cycle of inquiry - observing, reflecting, documenting, sharing and responding. Pedagogical documentation, in terms of the teacher documentation, is the "teacher's story of the movement in children's understanding". According to Stephanie Cox Suarez in 'Documentation - Transforming our Perspectives', "teachers are considered researchers, and documentation is a research tool to support knowledge building among children and adults" Documentation can take many different styles in the classroom. The following exemplifies ways in which documentation can make the 'research', or learning, visible: # Documentation Panels (bulletin-board-like presentation with multiple pictures and descriptions about the project or event). # Daily Log (a log kept every day that records the play and learning in the classroom) # Documentation developed by or with the children (when observing children during documentation, the child's lens of the observation is used in the actual documentation) # Individual Portfolios (documentation used to track and highlight the development of each child) # Electronic Documentation (using apps and devices to share documentation with families and collaborators) # Transcripts or Recordings of Conversations (using recording in documentation can bring about deeper reflections for both the educator and the child) # Learning Stories (a narrative used to "describe learning and help children see themselves as powerful learners") # The Classroom as Documentation (reflections and documentation of the physical environment of a classroom). Documentation is certainly a process in and of itself, and it is also a process within the educator. The following is the development of documentation as it progresses for and in the educator themselves: * Develop(s) habits of documentation * Become(s) comfortable with going public with recounting of activities * Develop(s) visual literacy skills * Conceptualize(s) the purpose of documentation as making learning styles visible, and * Share(s) visible theories for interpretation purposes and further design of curriculum.


See also

*
Author An author is the writer of a book, article, play, mostly written work. A broader definition of the word "author" states: "''An author is "the person who originated or gave existence to anything" and whose authorship determines responsibility f ...
ing * Bibliographic control *
Change control Within quality management systems (QMS) and information technology (IT) systems, change control is a process—either formal or informal—used to ensure that changes to a product or system are introduced in a controlled and coordinated manner. It ...
*
Citation Index A citation index is a kind of bibliographic index, an index of citations between publications, allowing the user to easily establish which later documents cite which earlier documents. A form of citation index is first found in 12th-century Hebr ...
*
Copyright A copyright is a type of intellectual property that gives its owner the exclusive right to copy, distribute, adapt, display, and perform a creative work, usually for a limited time. The creative work may be in a literary, artistic, education ...
*
Description Description is the pattern of narrative development that aims to make vivid a place, object, character, or group. Description is one of four rhetorical modes (also known as ''modes of discourse''), along with exposition, argumentation, and narr ...
*
Document A document is a written, drawn, presented, or memorialized representation of thought, often the manifestation of non-fictional, as well as fictional, content. The word originates from the Latin ''Documentum'', which denotes a "teaching" or ...
*
Documentation (field) Information science (also known as information studies) is an academic field which is primarily concerned with analysis, collection, classification, manipulation, storage, retrieval, movement, dissemination, and protection of information. ...
*
Documentation science Documentation science is the study of the recording and retrieval of information. Documentation science gradually developed into the broader field of information science. Paul Otlet (1868–1944) and Henri La Fontaine (1854–1943), both Belgia ...
* Document identifier *
Document management system A document management system (DMS) is usually a computerized system used to store, share, track and manage files or documents. Some systems include history tracking where a log of the various versions created and modified by different users is r ...
* Documentary *
Freedom of information Freedom of information is freedom of a person or people to publish and consume information. Access to information is the ability for an individual to seek, receive and impart information effectively. This sometimes includes "scientific, indigeno ...
*
Glossary A glossary (from grc, γλῶσσα, ''glossa''; language, speech, wording) also known as a vocabulary or clavis, is an alphabetical list of Term (language), terms in a particular domain of knowledge with the definitions for those terms. Tradi ...
*
Historical document Historical documents are original documents that contain important historical information about a person, place, or event and can thus serve as primary sources as important ingredients of the historical methodology. Significant historical documen ...
* Index (publishing) * ISO 2384:1977 * ISO 259:1984 * ISO 5123:1984 * ISO 3602:1989 * ISO 6357:1985 *
ISO 690 ISO 690 is an ISO standard governing bibliographic references in different kinds of documents, including electronic documents. This international standard specifies the bibliographic elements that need to be included in references to published ...
*
ISO 5964 ISO 5964 was the ISO standard for the establishment and development of multilingual thesauri A thesaurus (plural ''thesauri'' or ''thesauruses'') or synonym dictionary is a reference work for finding synonyms and sometimes antonyms of words. The ...
*
ISO 9001 The ISO 9000 family is a set of five quality management systems (QMS) standards that help organizations ensure they meet customer and other stakeholder needs within statutory and regulatory requirements related to a product or service. ISO 90 ...
*
IEC 61355 The standard IEC 61355-1 Classification and designation of documents for plants, systems and equipment describes rules and guidelines for the uniform classification and identification of documents based on their characteristic content of informat ...
*
International Standard Bibliographic Description The International Standard Bibliographic Description (ISBD) is a set of rules produced by the International Federation of Library Associations and Institutions (IFLA) to create a bibliographic description in a standard, human-readable form, especial ...
*
Journal of Documentation The ''Journal of Documentation'' is a double-blind peer-reviewed academic journal covering theories, concepts, models, frameworks, and philosophies in information science. The journal publishes scholarly articles, research reports, and critical re ...
*
Licensing A license (or licence) is an official permission or permit to do, use, or own something (as well as the document of that permission or permit). A license is granted by a party (licensor) to another party (licensee) as an element of an agreeme ...
* Letterhead * List of Contents *
Technical documentation Technical documentation is a generic term for the classes of information created to describe (in technical language) the use, functionality or architecture of a product, system or service. Classes of technical documentation Classes of technical do ...
*
User guide A user guide, also commonly known as a user manual, is intended to assist users in using a particular product, service or application. It's usually written by a technician, product developer, or a company's customer service staff. Most user guid ...
*
Medical certificate A medical certificate or doctor's certificate is a written statement from a physician or another medically qualified health care provider which attests to the result of a medical examination of a patient. It can serve as a sick note ( UK: fit no ...
*
Publishing Publishing is the activity of making information, literature, music, software and other content available to the public for sale or for free. Traditionally, the term refers to the creation and distribution of printed works, such as books, newsp ...
* Records management *
Software documentation Software documentation is written text or illustration that accompanies computer software or is embedded in the source code. The documentation either explains how the software operates or how to use it, and may mean different things to people in ...
*
Style guide A style guide or manual of style is a set of standards for the writing, formatting, and design of documents. It is often called a style sheet, although that term also has multiple other meanings. The standards can be applied either for gene ...
*
Technical communication Technical communication is used to convey scientific, engineering, or other technical information. Individuals in a variety of contexts and with varied professional credentials engage in technical communication. Some individuals are designated as ...


References


External links


IEEE Professional Communication Society


by The Linux Information Project (LINFO)

List of selected tools * Library of articles on documentation


IRISH DRIVING LICENSE, Information & Documentation
{{Authority control Technical communication Information science