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Technical Communication
Technical communication is used to convey scientific, engineering, or other technical information. Individuals in a variety of contexts and with varied professional credentials engage in technical communication. Some individuals are designated as technical communicators or technical writers. These individuals use a set of methods to research, document, and present technical processes or products. Technical communicators may put the information they capture into paper documents, web pages, computer-based training, digitally stored text, audio, video, and other media. The Society for Technical Communication defines the field as any form of communication that focuses on technical or specialized topics, communicates specifically by using technology, or provides instructions on how to do something.What is Technical Communicatio ...
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Technical Writer
A technical writer is a professional information communicator whose task is to transfer information between two or more parties, through any medium that best facilitates the transfer and comprehension of the information. Technical writers research and create information through a variety of delivery media (electronic, printed, audio-visual, and even touch). Example types of information include online help, manuals, white papers, design specifications, project plans, and software test plans. With the rise of e-learning, technical writers are increasingly becoming involved with creating online training material. According to the Society for Technical Communication (STC): In other words, technical writers take advanced technical concepts and communicate them as clearly, accurately, and comprehensively as possible to their intended audience, ensuring that the work is accessible to its users. Kurt Vonnegut described technical writers as: Engineers, scientists, and other profession ...
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Information Architect
Information architecture (IA) is the structural design of shared information environments; the art and science of organizing and labelling websites, intranets, online communities and software to support usability and findability; and an emerging community of practice focused on bringing principles of design, architecture and information science to the digital landscape. Typically, it involves a model or concept of information that is used and applied to activities which require explicit details of complex information systems. These activities include library systems and database development. Information management lies between data management and knowledge management. Data management focuses on handling individual pieces of data for example by using databases. Knowledge management focuses on information that exists within a humans mind, and how to extract and share this. Information Architecture is distinct from process management but there are often valuable interactions betwe ...
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Rhetoric
Rhetoric () is the art of persuasion, which along with grammar and logic (or dialectic), is one of the three ancient arts of discourse. Rhetoric aims to study the techniques writers or speakers utilize to inform, persuade, or motivate particular audiences in specific situations. Aristotle defines rhetoric as "the faculty of observing in any given case the available means of persuasion" and since mastery of the art was necessary for victory in a case at law, for passage of proposals in the assembly, or for fame as a speaker in civic ceremonies, he calls it "a combination of the science of logic and of the ethical branch of politics". Rhetoric typically provides heuristics for understanding, discovering, and developing arguments for particular situations, such as Aristotle's three persuasive audience appeals: logos, pathos, and ethos. The five canons of rhetoric or phases of developing a persuasive speech were first codified in classical Rome: invention, arrangement, style, me ...
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Technical Writing
Technical writing is writing or drafting technical communication used in technical and occupational fields, such as computer hardware and software, architecture, engineering, chemistry, aeronautics, robotics, finance, medical, consumer electronics, biotechnology, and forestry. Technical writing encompasses the largest sub-field in technical communication.What is Technical Communications?
TechWhirl. Accessed December 9, 2014.
The defines as any form ...
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Writing Process
A writing process describes a sequence of physical and mental actions that people take as they produce any kind of text. These actions nearly universally involve tools for physical or digital inscription: e.g., chisels, pencils, brushes, chalk, dies, keyboards, touchscreens, etc.; these tools all have particular affordances that shape writers' processes. Writing processes are highly individuated and task-specific; they often involve other kinds of activities that are not usually thought of as writing ''per se'' (talking, drawing, reading, browsing, etc.). Historical and contemporary perspectives In 1972, Donald M. Murray published a brief manifesto titled "Teach Writing as a Process Not Product", in which he argued that English teachers' conventional training in literary criticism caused them to hold students' work to unhelpful standards of highly polished "finished writing".Donald M. Murray, "Teach Writing as a Process Not Product" ''The Leaflet'' (November 1972), rpt. in ''Cro ...
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User Experience (UX) Design
User experience design (UX design, UXD, UED, or XD) is the process of defining the experience a user would go through when interacting with a digital product or website. Design decisions in UX design are often driven by research, data analysis, and test results rather than aesthetic preferences and opinions. Unlike user interface design, which focuses solely on the design of a computer interface, UX design encompasses all aspects of a user's perceived experience with a product or website, such as its usability, usefulness, desirability, brand perception, and overall performance. UX design is also an element of the customer experience (CX), which encompasses all aspects and stages of a customer's experience and interaction with a company. History The field of user experience design is a conceptual design discipline and has its roots in human factors and ergonomics, a field that, since the late 1940s, has focused on the interaction between human users, machines, and the contextual ...
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User Interface Designer
Ancient Egyptian roles * User (ancient Egyptian official), an ancient Egyptian nomarch (governor) of the Eighth Dynasty * Useramen, an ancient Egyptian vizier also called "User" Other uses * User (computing), a person (or software) using an information system * User (telecommunications), an entity using a telecommunications system * User, a slang term for a freeloader See also * Drug user (other) Drug use may refer to any drug use; or: * Entheogen * Performance-enhancing drugs * Pharmaceutical drug * Poly drug use * Polysubstance dependence * Recreational drug use * Self-medication * Substance abuse * Substance dependence See also *Dr ..., a person who uses drugs * End user, a user of a commercial product or service {{disambiguation ...
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User Experience Designer
User experience design (UX design, UXD, UED, or XD) is the process of defining the experience a user would go through when interacting with a digital product or website. Design decisions in UX design are often driven by research, data analysis, and test results rather than aesthetic preferences and opinions. Unlike user interface design, which focuses solely on the design of a computer interface, UX design encompasses all aspects of a user's perceived experience with a product or website, such as its usability, usefulness, desirability, brand perception, and overall performance. UX design is also an element of the customer experience (CX), which encompasses all aspects and stages of a customer's experience and interaction with a company. History The field of user experience design is a conceptual design discipline and has its roots in human factors and ergonomics, a field that, since the late 1940s, has focused on the interaction between human users, machines, and the contextual ...
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Usability Expert
Usability can be described as the capacity of a system to provide a condition for its users to perform the tasks safely, effectively, and efficiently while enjoying the experience. In software engineering, usability is the degree to which a software can be used by specified consumers to achieve quantified objectives with effectiveness, efficiency, and satisfaction in a quantified context of use. The object of use can be a software application, website, book, tool, machine, process, vehicle, or anything a human interacts with. A usability study may be conducted as a primary job function by a ''usability analyst'' or as a secondary job function by designers, technical writers, marketing personnel, and others. It is widely used in consumer electronics, communication, and knowledge transfer objects (such as a cookbook, a document or online help) and mechanical objects such as a door handle or a hammer. Usability includes methods of measuring usability, such as needs analysis ...
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Technical Translator
Technical translation is a type of specialized translation involving the translation of documents produced by technical writers (owner's manuals, user guides, etc.), or more specifically, texts which relate to technological subject areas or texts which deal with the practical application of scientific and technological information. While the presence of specialized terminology is a feature of technical texts, specialized terminology alone is not sufficient for classifying a text as "technical" since numerous disciplines and subjects which are not "technical" possess what can be regarded as specialized terminology. Technical translation covers the translation of many kinds of specialized texts and requires a high level of subject knowledge and mastery of the relevant terminology and writing conventions. The importance of consistent terminology in technical translation, for example in patents, as well as the highly formulaic and repetitive nature of technical writing makes compute ...
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Technical Trainer
A technical trainer is an educator or teacher who trains or coaches others in some field of technology. The task requires a certain set of competencies, but many technical trainers do not hold specific technical-training qualifications. Although there are professional organizations and publications of relevance to technical trainers, few of these are specifically focused on that profession. Types of technical trainers Although a generic professional description can be applied to all technical trainers, as is true of any profession, many specializations exist. These include information technology topics such as Computer applications and Computer Architecture and Design; biomedical technology; educational technology; Aerospace technology; and topics in the field of engineering. History The need for technical training existed before computers or even electronics, but the term "technical trainer" has only been in the common lexicon since the mid-20th century. For example, R ...
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