7-Eleven, Inc., stylized as 7-ELEVE, is a multinational chain of retail
convenience store
A convenience store, convenience shop, corner store or corner shop is a small retail business that stocks a range of everyday items such as coffee, groceries, snack foods, confectionery, soft drinks, ice creams, tobacco products, lottery ticket ...
s, headquartered in
Dallas
Dallas () is the List of municipalities in Texas, third largest city in Texas and the largest city in the Dallas–Fort Worth metroplex, the List of metropolitan statistical areas, fourth-largest metropolitan area in the United States at 7.5 ...
,
Texas
Texas (, ; Spanish language, Spanish: ''Texas'', ''Tejas'') is a state in the South Central United States, South Central region of the United States. At 268,596 square miles (695,662 km2), and with more than 29.1 million residents in 2 ...
. The chain was founded in 1927 as an ice house storefront in Dallas. It was named Tote'm Stores between 1928 and 1946. After 70% of the company was acquired by an affiliate
Ito-Yokado
is a Japanese general merchandise and department store, originally founded in 1920. In 2005, it was reorganized, as part of a corporate restructuring, as a subsidiary of the Seven & I Holdings Co.
As of March 2013, there are 178 Ito-Yokado ...
in 1991, it was reorganized as a wholly owned subsidiary of
Seven & I Holdings
is a Japanese diversified retail group headquartered in Nibancho, Tokyo. Seven & I was founded in 1920 as Ito-Yokado, the Japanese chain of general merchandise and department stores. In 1991, Ito-Yokado acquired majority control of 7-Eleven, t ...
.
7-Eleven operates, franchises, and licenses 78,029 stores in 19 countries and territories as of November 2021. While operating under its namesake brand globally, within the
United States
The United States of America (U.S.A. or USA), commonly known as the United States (U.S. or US) or America, is a country primarily located in North America. It consists of 50 states, a federal district, five major unincorporated territorie ...
it operates as 7-Eleven nationally, as
Speedway
Speedway may refer to:
Racing Race tracks
*Edmonton International Speedway, also known as Speedway Park, a former motor raceway in Edmonton, Alberta
*Indianapolis Motor Speedway, a motor raceway in Speedway, Indiana
Types of races and race cours ...
nationally but mostly in the
Midwest
The Midwestern United States, also referred to as the Midwest or the American Midwest, is one of four Census Bureau Region, census regions of the United States Census Bureau (also known as "Region 2"). It occupies the northern central part of ...
&
East Coast
East Coast may refer to:
Entertainment
* East Coast hip hop, a subgenre of hip hop
* East Coast (ASAP Ferg song), "East Coast" (ASAP Ferg song), 2017
* East Coast (Saves the Day song), "East Coast" (Saves the Day song), 2004
* East Coast FM, a ra ...
, and as
Stripes Convenience Stores
Stripes Stores is a chain of more than 700 convenience stores in Texas, Louisiana, New Mexico, and Oklahoma. The locations are former Circle K and Town & Country Food Stores. Other convenience store brands they operate under include ''IceBox'' ...
within the
South Central United States
The South Central United States or South Central states is a region in the south central portion of the Southern United States. It evolved out of the Old Southwest, which originally was the western portion of the South. The states of Arkansas, ...
; both Speedway and Stripes operate alongside 7-Eleven's namesake stores in several markets. 7-Eleven also operates A-Plus locations with the name licensed from owner and fellow
Metroplex
A metroplex is a conurbation with more than one principal anchor city of near equal importance.
Metroplex may refer to:
* Dallas–Fort Worth metroplex, a conurbation in Texas, U.S.
*Eastgate Metroplex, a professional/retail complex in Tulsa, O ...
-based
Energy Transfer Partners
Energy Transfer LP is an American company engaged in natural gas and propane pipeline transport. It is organized under Delaware state laws and headquartered in Dallas, Texas. It was founded in 1995 by Ray Davis and Kelcy Warren, who remains Cha ...
, though most of these stores have since been rebranded as standard 7-Eleven stores.
Etymologies
The company's first outlets were in Dallas, named "Tote'm Stores" because customers "toted" away their purchases. Some stores featured "native"
totem pole
Totem poles ( hai, gyáaʼaang) are monumental carvings found in western Canada and the northwestern United States. They are a type of Northwest Coast art, consisting of poles, posts or pillars, carved with symbols or figures. They are usually m ...
s in front of the store. In 1946, the chain's name was changed from "Tote'm" to "7-Eleven" to reflect the company's new, extended hours, 7:00 am to 11:00 pm, seven days per week. In November 1999, the corporate name of the US company was changed from "The Southland Corporation" to "7-Eleven Inc."
Following 7-Eleven's adoption of its current logo in 1968, a lowercase ''n'' was used in the logo because the first wife of John P. Thompson Sr., the company's president during the 1960s, thought the all-capitals version seemed a little aggressive. She suggested the change "to make the logo look more graceful."7-Eleven official website - FAQs
History
In 1927, Southland Ice Company employee John Jefferson Green began selling ice, then he started selling eggs, milk, and bread from one of 16 ice house storefronts in
Dallas
Dallas () is the List of municipalities in Texas, third largest city in Texas and the largest city in the Dallas–Fort Worth metroplex, the List of metropolitan statistical areas, fourth-largest metropolitan area in the United States at 7.5 ...
, with permission from one of Southland's founding directors, Joe C. Thompson Sr."7-Eleven, Inc. History" Retrieved July 20, 2012. Although small grocery stores and general merchandisers were available, Thompson theorized that selling products such as bread and milk in convenience stores would reduce the need for customers to travel long distances for basic items. Thompson eventually bought the Southland Ice Company and turned it into the Southland Corporation, which oversaw several locations in the Dallas area.
In 1928, a manager named Jenna Lira brought a
totem pole
Totem poles ( hai, gyáaʼaang) are monumental carvings found in western Canada and the northwestern United States. They are a type of Northwest Coast art, consisting of poles, posts or pillars, carved with symbols or figures. They are usually m ...
as a souvenir from
Alaska
Alaska ( ; russian: Аляска, Alyaska; ale, Alax̂sxax̂; ; ems, Alas'kaaq; Yup'ik: ''Alaskaq''; tli, Anáaski) is a state located in the Western United States on the northwest extremity of North America. A semi-exclave of the U.S., ...
and placed it in front of her store. The pole served as a
marketing tool
Marketing strategy allows organizations to focus limited resources on best opportunities to increase sales and achieve a competitive advantage in the market.
Strategic marketing emerged in the 1970s/80s as a distinct field of study, further build ...
for the company, as it attracted a great deal of attention. Soon, executives added totem poles in front of every store and eventually adopted an
Alaska Native
Alaska Natives (also known as Alaskan Natives, Native Alaskans, Indigenous Alaskans, Aboriginal Alaskans or First Alaskans) are the indigenous peoples of Alaska and include Iñupiat, Yupik, Aleut, Eyak, Tlingit, Haida, Tsimshian, and a numbe ...
-inspired theme for their stores. Later on, the stores began operating under the name "Tote'm Stores". In the same year, the company began constructing
gas station
A filling station, also known as a gas station () or petrol station (), is a facility that sells fuel and engine lubricants for motor vehicles. The most common fuels sold in the 2010s were gasoline (or petrol) and diesel fuel.
Gasoline ...
s in some of its Dallas locations as an experiment. Joe Thompson also provided a distinct characteristic to the company's stores, training the staff so that people would receive the same quality and service in every store. Southland also started to have a uniform for its ice station service boys. This became the major factor in the company's success as a retail convenience store.
In 1931, the
Great Depression
The Great Depression (19291939) was an economic shock that impacted most countries across the world. It was a period of economic depression that became evident after a major fall in stock prices in the United States. The economic contagio ...
affected the company, sending it toward bankruptcy. Nevertheless, the company continued its operations through re-organization and
receivership
In law, receivership is a situation in which an institution or enterprise is held by a receiver—a person "placed in the custodial responsibility for the property of others, including tangible and intangible assets and rights"—especially in ca ...
. A Dallas banker, W. W. Overton Jr., also helped to revive the company's finances by selling the company's bonds for seven cents on the dollar. This brought the company's ownership under the control of a board of directors.
In 1946, in an effort to continue the company's
post-war
In Western usage, the phrase post-war era (or postwar era) usually refers to the time since the end of World War II. More broadly, a post-war period (or postwar period) is the interval immediately following the end of a war. A post-war period c ...
recovery, the name of the franchise was changed to 7-Eleven to reflect the stores' new hours of operation (7 am to 11 pm), which were unprecedented at the time. In 1963, 7-Eleven experimented with a
24-hour
The modern 24-hour clock, popularly referred to in the United States as military time, is the convention of timekeeping in which the day runs from midnight to midnight and is divided into 24 hours. This is indicated by the hours (and minutes) pas ...
schedule in
Austin, Texas
Austin is the capital city of the U.S. state of Texas, as well as the county seat, seat and largest city of Travis County, Texas, Travis County, with portions extending into Hays County, Texas, Hays and Williamson County, Texas, Williamson co ...
, after an Austin store stayed open all night to satisfy customer demand. Later on, 24-hour stores were established in
Fort Worth
Fort Worth is the fifth-largest city in the U.S. state of Texas and the 13th-largest city in the United States. It is the county seat of Tarrant County, covering nearly into four other counties: Denton, Johnson, Parker, and Wise. According ...
and Dallas, Texas, as well as
Las Vegas
Las Vegas (; Spanish for "The Meadows"), often known simply as Vegas, is the 25th-most populous city in the United States, the most populous city in the state of Nevada, and the county seat of Clark County. The city anchors the Las Vegas ...
, Nevada. In 1971, Southland acquired convenience stores of the former Pak-A-Sak chain owned by Graham Allen Penniman Sr. (1903–1985), of
Shreveport
Shreveport ( ) is a city in the U.S. state of Louisiana. It is the third most populous city in Louisiana after New Orleans and Baton Rouge, Louisiana, Baton Rouge, respectively. The Shreveport–Bossier City metropolitan area, with a population o ...
, Louisiana.
With the purchase in 1963 of 126 Speedee Mart (all already open 711) franchised convenience stores in California, the company entered the franchise business. The company signed its first area licensing agreement in 1968 with Garb-Ko, Inc. of
Saginaw, Michigan
Saginaw () is a city in the U.S. state of Michigan and the seat of Saginaw County. The city of Saginaw and Saginaw County are both in the area known as Mid-Michigan. Saginaw is adjacent to Saginaw Charter Township and considered part of Greater ...
, which became the first U.S. domestic area 7-Eleven licensee.
In the late 1980s, Southland Corporation was threatened by a rumored corporate takeover, prompting the Thompson family to take steps to convert the company into a private model by buying out public shareholders in a tender offer. In December 1987,
John Philp Thompson Sr.
John Philp Thompson Sr. (November 2, 1925 – January 28, 2003), was the eldest son of Joe C. Thompson Sr., the founder of the 7-Eleven chain of convenience stores.
Career
Although young, John Philp Thompson began his work in the business at an e ...
, the chairman and CEO of 7-Eleven, completed a $5.2 billion
management buyout
A management buyout (MBO) is a form of acquisition in which a company's existing managers acquire a large part, or all, of the company, whether from a parent company or individual. Management-, and/or leveraged buyout became noted phenomena of 1 ...
of the company. The buyout suffered from the effects of the
1987 stock market crash
Black Monday is the name commonly given to the global, sudden, severe, and largely unexpected stock market crash on Monday, October 19, 1987. In Australia and New Zealand, the day is also referred to as ''Black Tuesday'' because of the time z ...
and after failing initially to raise high yield debt financing, the company was required to offer a portion of stock as an inducement to invest in the company's bonds.
Various assets, such as the
Chief Auto Parts
Chief Auto Parts was a United States-based auto parts store chain that had stores located in the states of Tennessee, Texas, Nevada, Arizona, Arkansas and California. Chief was founded in 1955 in Norwalk, California by Vern Johnson and Lorin Tuth ...
chain, the ice division, and hundreds of store locations, were sold between 1987 and 1990 to relieve debt incurred during the buyout. This downsizing also resulted in numerous metropolitan areas losing 7-Eleven stores to rival convenience store operators. In October 1990, the heavily indebted Southland Corp. filed a pre-packaged
Chapter 11 bankruptcy
Chapter 11 of the United States Bankruptcy Code (Title 11 of the United States Code) permits reorganization under the bankruptcy laws of the United States. Such reorganization, known as Chapter 11 bankruptcy, is available to every business, whe ...
in order to transfer control of 70% of the company to Japanese affiliate
Ito-Yokado
is a Japanese general merchandise and department store, originally founded in 1920. In 2005, it was reorganized, as part of a corporate restructuring, as a subsidiary of the Seven & I Holdings Co.
As of March 2013, there are 178 Ito-Yokado ...
.
Southland exited bankruptcy in March 1991, after a cash infusion of $430 million from Ito-Yokado and Seven-Eleven Japan. These two Japanese entities now controlled 70% of the company, with the founding Thompson family retaining 5 percent. In 1999, Southland Corp. changed its name to 7-Eleven, Inc., citing the divestment of operations other than 7-Eleven. In 2005, Seven-Eleven Japan made a tender offer and 7-Eleven, Inc. became its wholly owned subsidiary. In 2007, Seven & i Holdings announced that it would be expanding its U.S. operations, with an additional 1,000 7-Eleven stores in the U.S.
For the 2010 rankings, 7-Eleven climbed to the No. 3 spot in ''Entrepreneur'' magazine's 31st Annual Franchise 500, "the first and most comprehensive ranking in the world". This was the 17th year 7-Eleven was named in the top 10.
Also in 2010, the first "green" 7-Eleven store opened in
DeLand, Florida
DeLand is a city in central Florida. It is the county seat of Volusia County. The city sits approximately north of the central business district of Orlando, and approximately west of the central business district of Daytona Beach. As of the 2020 ...
. The store features
U.S. Green Building Council
The U.S. Green Building Council (USGBC), co-founded by Mike Italiano, David Gottfried and Rick Fedrizzi in 1993, is a private 501(c)3, membership-based non-profit organization that promotes sustainability in building design, construction, and op ...
's (USGBC)
Leadership in Energy and Environmental Design
Leadership in Energy and Environmental Design (LEED) is a
green building certification program used worldwide. Developed by the non-profit U.S. Green Building Council (USGBC), it includes a set of rating systems for the design, construction ...
(LEED) elements. Also, the environmentally friendly design brings the store savings in energy costs. That same year, 7-Eleven went mobile with the launch of the Slurpee drink's iPhone and
Android
Android may refer to:
Science and technology
* Android (robot), a humanoid robot or synthetic organism designed to imitate a human
* Android (operating system), Google's mobile operating system
** Bugdroid, a Google mascot sometimes referred to ...
Application ( App). The Slurpee drink app made it easy to find 7-Eleven stores and provides driving directions. The following year, 7-Eleven celebrated its 40,000th store opening and within two years of that milestone opened its 60,000th store.
In 2020, 7-Eleven announced it would purchase
Speedway
Speedway may refer to:
Racing Race tracks
*Edmonton International Speedway, also known as Speedway Park, a former motor raceway in Edmonton, Alberta
*Indianapolis Motor Speedway, a motor raceway in Speedway, Indiana
Types of races and race cours ...
for $21 billion.
In 2021, 7-Eleven rolled out a $70 million ad campaign, their largest investment in advertising in years, doubling their market spending from the previous year. The commercials, directed by
Harmony Korine
Harmony Korine (born January 4, 1973, some sources report September 1, 1974) " Retrieved on 2009-10-26. is an Ame ...
, are to reflect the "evolution" of the chain's store format, drawing attention to, in part, the fact that "this isn't just gas station food, there's real restaurant quality food at 7-Eleven", according to CMO Marissa Jarrantt.
Products and services
7-Eleven in the United States sells
Slurpee
Slurpee is the brand name for carbonated slushies sold by 7-Eleven and its subsidiaries A-Plus and Speedway. The brand first originated in 1966 when 7-Eleven made a licensing deal with The Icee Company to sell slushies in 7-Eleven stores.
H ...
drinks, a partially frozen soft drink introduced in 1965 (
Oklahoma
Oklahoma (; Choctaw language, Choctaw: ; chr, ᎣᎧᎳᎰᎹ, ''Okalahoma'' ) is a U.S. state, state in the South Central United States, South Central region of the United States, bordered by Texas on the south and west, Kansas on the nor ...
's stores were known as ''Icy Drink'' until 2020), and
Big Gulp
Big Gulp is a line of fountain drinks owned by 7-Eleven and used at its namesake stores as well as A-Plus, Speedway, and Stripes Convenience Stores. While the name is in reference to the original drink, it has since expanded to include various ...
beverages, introduced in 1976. Other products include: 7-Select private-brand products, coffee, fresh-made daily sandwiches, fresh fruit, salads, bakery items, hot and prepared foods, gasoline, dairy products, carbonated beverages and energy drinks, juices, donuts, financial services, and product delivery services.
7-Eleven is known for its relatively large drink sizes and 24-hour accessibility. 7-Eleven offers beverages in sizes as large as 128 ounces (3785 mL) (Team Gulp). These beverage sizes were all among the largest sold soft drinks when they were introduced. 7-Eleven has often been associated with these large sodas in popular culture. For example, Mayor
Michael Bloomberg
Michael Rubens Bloomberg (born February 14, 1942) is an American businessman, politician, philanthropist, and author. He is the majority owner, co-founder and CEO of Bloomberg L.P. He was Mayor of New York City from 2002 to 2013, and was a ca ...
New York City
New York, often called New York City or NYC, is the List of United States cities by population, most populous city in the United States. With a 2020 population of 8,804,190 distributed over , New York City is also the L ...
was frequently referred to as the 'Big Gulp ban' (even though the ban wouldn't apply to 7-Eleven as convenience and grocery stores in New York are regulated by the state).
In 2012, 7-Eleven changed the size of the Double Gulp from 64 ounces to 50 ounces (1478 mL). The older style cups were too wide at the bottom and did not fit beverage holders in cars. This was not a reaction to the large soda ban proposal, according to a spokesperson.
In February 2020, they opened a cashierless location at the 7-Eleven headquarters in
Irving Irving may refer to:
People
*Irving (name), including a list of people with the name
Fictional characters
* Irving, the main character's love interest in Cathy (comic strip)
* Lloyd Irving, the main protagonist in the ''Tales of Symphonia'' vide ...
,
Texas
Texas (, ; Spanish language, Spanish: ''Texas'', ''Tejas'') is a state in the South Central United States, South Central region of the United States. At 268,596 square miles (695,662 km2), and with more than 29.1 million residents in 2 ...
.
Global operations
Asia
Cambodia
On August 30, 2021, 7-Eleven and Thailand's
CP Group
The Charoen Pokphand Group Company, Ltd. (CP) (; ) is a Thai conglomerate based in Bangkok. It is Thailand's largest private company and the largest privately held Royal Warrant holder of the Thai Royal Family. The company describes itself as havi ...
opened the first 7-Eleven store in
Phnom Penh
Phnom Penh (; km, ភ្នំពេញ, ) is the capital and most populous city of Cambodia. It has been the national capital since the French protectorate of Cambodia and has grown to become the nation's primate city and its economic, indus ...
’s Chroy Changvar district. The company hinted at plans to open at least six more stores in Phnom Penh in 2021. According to plans, products from local small- and medium-sized enterprises (SME) sold in 7-Eleven in Cambodia will comprise at least 50 percent of the stock.
DFI Retail Group
DFI Retail Group Holdings Limited (formerly known as Dairy Farm International Holdings Limited) is a Hong Kong retail company with its legal base in Bermuda. A member of the Jardine Matheson Group, it is a major East Asian-Southeast Asian reta ...
(formerly Dairy Farm International). It is popularly called ''tsat jai'' (, meaning "little seven") or ''se fun'' (, based on the English "seven"). As of 2012, 7-Eleven had 964 stores in Hong Kong, of which 563 were operated by franchisees. Hong Kong reportedly has the second-highest density of 7-Eleven stores, after Macao. All 7-Eleven stores in Hong Kong accept the ubiquitous Octopus card as a method of payment. They also accept payments for utility bills and
public housing
Public housing is a form of housing tenure in which the property is usually owned by a government authority, either central or local. Although the common goal of public housing is to provide affordable housing, the details, terminology, def ...
rent.
In November 1980, Southland Corporation and Hong Kong conglomerate
Jardine Matheson
Jardine Matheson Holdings Limited (also known as Jardines) is a Hong Kong-based Bermuda-domiciled British multinational conglomerate. It has a primary listing on the London Stock Exchange and secondary listings on the Singapore Exchange and ...
signed a franchise agreement to bring 7-Eleven to the territory. The first 7-Eleven shop opened in Happy Valley on April 3, 1981. The chain expanded aggressively across Hong Kong throughout the 1980s. The 50th store opened in
Kwai Chung
Kwai Chung is an urban area within Tsuen Wan New Town in the New Territories of Hong Kong. Together with Tsing Yi Island, it is part of the Kwai Tsing District District of Hong Kong. It is also part of Tsuen Wan New Town.
In 2000, it had a populat ...
on October 6, 1983, while the 200th was inaugurated by
Simon Keswick
Simon Lindley Keswick FRSA (born 20 May 1942) is a Scottish businessman and the younger brother of Sir Chips Keswick and Sir Henry Keswick.
Early life and education
Part of the Keswick family business dynasty, he is the son of Sir William ...
at Tai Po Centre on May 7, 1987. The stores were sold to Dairy Farm, part of the Jardine Matheson group, in 1989.
Octopus card readers were introduced in all 7-Eleven stores in July 1999, although at first these could only be used to add value to the card. In September 2004, the number of locations in Hong Kong was substantially boosted when Dairy Farm acquired
Daily Stop
Daily Stop ( Chinese: 地利店) was a chain of convenience stores in Hong Kong. It was franchised by Television Broadcasts Limited (TVB) and SCMP Group before it was acquired by Dairy Farm International Holdings and merged to 7-Eleven. It opera ...
, a rival convenience store chain, from SCMP Retailing (HK). The chain's 84 shops, located mainly in
MTR
The Mass Transit Railway (MTR) is a major public transport network serving :Hong Kong. Operated by the MTR Corporation Limited (MTRCL), it consists of heavy rail, light rail, and feeder bus service centred on a 10-line rapid transit network ...
and
Kowloon–Canton Railway
The Kowloon–Canton Railway (KCR; ) was a railway network in Hong Kong.Legislative Council information paper CB(1)357/07-08(0 THB(T) CR 8/986/00, CB(1)1749/07-08(0/ref> It was owned and operated by the Kowloon-Canton Railway Corporation (KCRC ...
stations (as well as shopping centers and housing estates), were converted to 7-Eleven stores.
In 2009, a 7-Eleven location in
Quarry Bay
Quarry Bay is an area beneath Mount Parker in the Eastern District of Hong Kong Island, in Hong Kong. The western portion of the area was also formerly known as Lai Chi (). Traditionally an industrial and residential area, the number of commer ...
opened with a hot food counter, called "7 Café", selling traditional
Hong Kong street food
Hong Kong street food is characterised as the ready-to-eat snacks and drinks sold by hawkers or vendors at food stalls, including egg tarts, fish balls, egg waffles and stinky tofu, according to the definition provided by the Food and Agricult ...
and
milk tea
Milk tea refers to several forms of beverage found in many cultures, consisting of some combination of tea and milk. The term milk tea is used for both hot and cold drinks that can be combined with various kinds of milks and a variety of spices. T ...
. This feature was subsequently extended to select other 7-Eleven locations across Hong Kong under the "Daily Café" and "Hot Shot" brands.
India
On 7 October 2021,
Reliance Retail
Reliance Retail is an Indian retail company and a subsidiary of Reliance Industries. Founded in 2006, it is the largest retailer in India in terms of revenue. Its retail outlets offer foods, groceries, apparel, footwear, toys, home improvement ...
announced its partnership with 7-Eleven to open its stores in India. The announcement came a day after Future Group, another retail conglomerate, announced the end of its partnership with 7-Eleven, citing the inability to meet the target of opening stores and payment of franchisee fees. The first 7-Eleven in India opened in Mumbai on 9 October 2021 at Blue Fortuna, Military Road, Marol, Andheri East. Initially opened as a 24 hours outlet it was soon curtailed to shut its doors at 12:00am.
Indonesia
In 2008, 7-Eleven announced plans to expand its business in Indonesia through a
master franchise
A master franchise is a franchise relationship in which the owner of the franchise brand (the master franchisor) grants to another party the right to recruit new franchisees in a specific area. In exchange, the other party typically pays some pric ...
agreement with Modern Sevel Indonesia. Modern Sevel Indonesia's initial plans were to focus on opening stores in Jakarta, targeting densely populated commercial and business areas. There were 190 7-Eleven stores in Indonesia which then reduced to only 166 stores in September 2016.
7-Eleven then closed its doors in Indonesia in 2017, citing low sales.
Israel
In October 2021, it was announced throughout Israeli media that 7-Eleven signed a contract with the company
Electra Consumer Products
Electra Consumer Products, stylized as ELECTRA CP, is an Israeli multi-industry public company which was founded in 1945. The company has divisions in the areas of electric consumer products, retail of electrical goods, food and beverages, spor ...
, a division of Israeli company "Electra", and will open their first location in the country in 2022, in
Dizengoff Square
Dizengoff Square or Dizengoff Circus ( he, כִּכָּר דִיזֶנְגוֹף, fully Zina Dizengoff Square, , ''Kikar Tsina Dizengof'') is an iconic
Japan has more 7-Eleven locations than anywhere else in the world, where they often bear the name of its holding company Seven & i Holdings. Of the 71,000 stores around the globe, 21,215 stores (nearly 30% of global stores) are in Japan, with 2,824 stores in Tokyo alone. On September 1, 2005, Seven & I Holdings Co., Ltd., a new holding company, became the parent company of 7-Eleven,
Ito-Yokado
is a Japanese general merchandise and department store, originally founded in 1920. In 2005, it was reorganized, as part of a corporate restructuring, as a subsidiary of the Seven & I Holdings Co.
As of March 2013, there are 178 Ito-Yokado ...
, and Denny's Japan.
, 7-Eleven has stores in all 47 prefectures of Japan with the opening of 14 new locations in Okinawa Prefecture.
The aesthetics of the store are somewhat different from that of 7-Eleven stores in other countries as the stores offer a wider selection of products and services. 7-Eleven stores in Japan are also popular among tourists from other countries, as the Seven BankATM machines at branches will accept foreign debit and credit cards for withdrawing cash in Japanese yen.
Following the example of other convenience stores in Japan, 7-Eleven has solar panels and LEDs installed in about 1,400 of its stores.
In July 2019, 7-Eleven launched then almost immediately suspended a mobile payment service, 7pay. The service was hacked upon launch, and attackers were able to spend money from affected customers' accounts.
Laos
On August 31, 2020, 7-Eleven and Thailand's
CP Group
The Charoen Pokphand Group Company, Ltd. (CP) (; ) is a Thai conglomerate based in Bangkok. It is Thailand's largest private company and the largest privately held Royal Warrant holder of the Thai Royal Family. The company describes itself as havi ...
announced a 30-year
master franchise
A master franchise is a franchise relationship in which the owner of the franchise brand (the master franchisor) grants to another party the right to recruit new franchisees in a specific area. In exchange, the other party typically pays some pric ...
agreement. The first Laotian 7-Eleven is expected to open in the country's capital, Vientiane, in 2022.
Macau
7-Eleven entered the Macau market in 2005 under the ownership of Dairy Farm, the same conglomeration group operating Hong Kong's 7-Eleven. With only 25.9 square kilometers, Macau has 45 stores, making it the single market with the highest density of 7-Eleven stores, containing one store per 0.65 square kilometers.
Mainland China
7-Eleven opened its first store in China in Shenzhen, Guangdong in 1992 and later expanded to Beijing in 2004, Tianjin and Shanghai in 2009,
Chengdu
Chengdu (, ; Simplified Chinese characters, simplified Chinese: 成都; pinyin: ''Chéngdū''; Sichuanese dialects, Sichuanese pronunciation: , Standard Chinese pronunciation: ), Chinese postal romanization, alternatively Romanization of Chi ...
in 2011,
Qingdao
Qingdao (, also spelled Tsingtao; , Mandarin: ) is a major city in eastern Shandong Province. The city's name in Chinese characters literally means " azure island". Located on China's Yellow Sea coast, it is a major nodal city of the One Belt ...
in 2012,
Chongqing
Chongqing ( or ; ; Sichuanese dialects, Sichuanese pronunciation: , Standard Mandarin pronunciation: ), Postal Romanization, alternately romanized as Chungking (), is a Direct-administered municipalities of China, municipality in Southwes ...
Fuzhou
Fuzhou (; , Fuzhounese: Hokchew, ''Hók-ciŭ''), alternately romanized as Foochow, is the capital and one of the largest cities in Fujian province, China. Along with the many counties of Ningde, those of Fuzhou are considered to constitute t ...
in 2019. In China's 7-Eleven stores where Slurpees are offered, the Chinese name 思乐冰 (sīlèbīng) is used. They also offer a wide array of warm food, including traditional items like steamed buns, and stores in Chengdu offer a full variety of onigiri (饭团). Beverages, alcohol, candy, periodicals, and other convenience items are available as well. The majority of these stores are open for 24 hours a day. As of September 2021, 7-Eleven has 2,582 stores in Mainland China.
Malaysia
Malaysian 7-Eleven stores are owned by 7-Eleven Malaysia Sdn. Bhd., which operates 2,225 stores nationwide. 7-Eleven in Malaysia was incorporated on June 4, 1984, by the Antah holding, The first 7-Eleven store was opened in October 1984, in
Jalan Bukit Bintang
Jalan Bukit Bintang is a major road in Kuala Lumpur, Malaysia
Malaysia ( ; ) is a country in Southeast Asia. The federation, federal constitutional monarchy consists of States and federal territories of Malaysia, thirteen states and thre ...
, Kuala Lumpur.
Philippines
In the Philippines, 7-Eleven was run by the Philippine Seven Corporation (PSC). Its first store, located at the corner of EDSA and Kamias Road in Quezon City, opened on February 29, 1984. On May 2, 1996, the stockholders of both PSC and PSPC approved the merger of the two companies to advance PSC group's expansion. On October 30, 1996, Securities and Exchange Commission approved the merger and PSPC was then absorbed by PSC as the surviving entity. In 2000, President Chain Store Corporation (PCSC) of Taiwan, also a licensee of 7-Eleven, purchased the majority shares of PSC and thus formed a strategic alliance for the convenience store industry within the area.
In February 2009, 7-Eleven has signed a non-exclusive contract with Chevron Philippines to open its stores in selected Caltex gas stations nationwide.
In 2012, they opened their first store outside of Luzon in Cebu City, which soon expanded to the other parts of Cebu as well as its neighboring provinces. It was followed with the branch openings in Bacolod City in 2013, Iloilo City in 2014, Davao City in 2015, and
Cagayan de Oro City
Cagayan ( ), officially the Province of Cagayan ( ilo, Probinsia ti Cagayan; ibg, Provinsiya na Cagayan; itv, Provinsiya ya Cagayan; fil, Lalawigan ng Cagayan), is a province in the Philippines located in the Cagayan Valley region, covering ...
in 2016. The number of stores eventually spread from these major cities to smaller towns and provinces near them.
In February 2020, 7-Eleven and
GCash
GCash, is a Philippine mobile wallet, mobile payments and branchless banking service. Introduced in 2004, it is owned by Mynt (formerly Globe Fintech Innovations, Inc.), which is a joint venture between Ant Group, an affiliate company of the Ali ...
, the mobile wallet of Alipay and Globe, have teamed up for the introduction of a new payment option for physical purchases: scan-to-pay (STP) via a barcode feature in the GCash app. This enables the customers to generate their unique barcodes through the GCash app and allow the cashier to scan their barcodes to complete the transaction.
In 2020, due to the effect of COVID-19 pandemic in the Philippines, the Philippine Seven Corporation (PSC) slashed the store openings to 200 from the original 400 stores planned to be open due to financial difficulties from the growing pandemic situation. On July 11, 2021, coinciding with the 94th founding anniversary of the convenience store chain, 7-Eleven Philippines opened its 3,000th store in Meycauayan, Bulacan.
Singapore
In Singapore, 7-Eleven forms the largest chain of convenience stores island-wide. There are 393 7-Eleven stores in the country as of February 2018. Stores in Singapore are operated by Dairy Farm International Holdings, franchised under a licensing agreement with 7-Eleven Incorporated. The first 7-Eleven store in Singapore was opened along Upper Changi Road in 1983, and in 1986 the first franchised 7-Eleven store (under the
Jardine Matheson Group
Jardine Matheson Holdings Limited (also known as Jardines) is a Hong Kong-based Bermuda-domiciled British multinational conglomerate. It has a primary listing on the London Stock Exchange and secondary listings on the Singapore Exchange and ...
) was opened. The license was then acquired by Cold Storage Singapore, a subsidiary of the
Dairy Farm Group
DFI Retail Group Holdings Limited (formerly known as Dairy Farm International Holdings Limited) is a Hong Kong retail company with its legal base in Bermuda. A member of the Jardine Matheson Group, it is a major East Asian-Southeast Asian reta ...
, in 1989.
In 2006, Shell Singapore and 7-Eleven agreed to rebrand all 68 of its Shell Select convenience stores into 7-Eleven. The partnership was terminated in October 2017, and the remaining 52 7-Eleven stores in Shell petrol stations will be gradually rebranded back into Shell Select.
South Korea
7-Eleven has a major presence in the Republic of Korea convenience store market, where it competes with CU, GS25 (formerly LG25), and independent competitors. There are 11,067 7-Eleven stores in the Republic of Korea; with only Japan and Thailand hosting more stores. The first 7-Eleven store in the Republic of Korea opened in 1989 in Songpa-gu in Seoul with a franchise license under the
Lotte Group
Lotte Corporation (or Lotte Group) is a South Korean multinational conglomerate corporation, and the fifth-largest chaebol in South Korea. Lotte began its history on June 28, 1948, by Korean businessman Shin Kyuk-ho in Tokyo. Shin expan ...
. In January 2010, Lotte Group acquired the
Buy the Way
Buy the Way was a South Korean chain of convenience stores that are now defunct, after being sold to Korea Seven Co., Ltd. in January 2010. The company was founded in June 1990. An unrelated convenience store chain by this name still operates at ...
convenience store chain and rebranded its 1,000 stores under the 7-Eleven brand.
In 2021, 7-Eleven announced that it would be working with a South Korean nonprofit to create jobs and franchising opportunities for
North Korean defectors
Since the division of Korea after the end of World War II, North Koreans have fled from the country in spite of legal punishment for political, ideological, religious, economic, moral, personal, or nutritional reasons. Such North Koreans are re ...
Uni-President Enterprises Corporation
Uni-President Enterprises Corporation () is an international food conglomerate based in Tainan, Taiwan. It is the largest food production company in Taiwan as well as Asia, and has a significant market share in dairy products, foods and snacks, ...
. The first fourteen stores opened in 1979, and struggled to make a profit. Southland Corporation partnered with Uni-President to modernize the stores. However, business was still slow, and Uni-President opted to stock Asian foods. In 1986, 7-Eleven made its first profit in Taiwan. The 5,000th store was opened in July 2014. In January 2018, an experimental and unstaffed shop branded the X-Store was opened. 7-Eleven announced plans to operate a combination store in partnership with Domino's Pizza in February 2019.
In the early 2000s, 7-Eleven and Dentsu introduced a corporate mascot named Open-Chan (Open 小將), an extraterrestrial dog who wears a rainbow-shaped crown from a fictional planet known as Planet Open to be a "cartoon spokesperson" for the store chain in Taiwan. Open-Chan quickly grew in popularity among Taiwanese children soon after its initial debut. After Open-Chan's subsequent rise to prominence in Taiwan, the character was even introduced in Japan.The unique convenience store culture formed by President Chain Store (7-Eleven in Taiwan) has become a part of Taiwanese culture.
Thailand
The first Thai 7-Eleven opened in 1989 on Patpong Road in Bangkok. The chain consists of both company-owned (45%) and franchised shops (55%).CP ALL Public Company Limited is the 7-Eleven owner and
franchisor
Franchising is based on a marketing concept which can be adopted by an organization as a strategy for business expansion. Where implemented, a franchisor licenses some or all of its know-how, procedures, intellectual property, use of its busine ...
in Thailand. , there were 11,983 stores in Thailand, employing 170,000. In 2018, 7-Eleven generated 335,532 million baht in income for CP. 7-Eleven holds a 70% market share in the
convenience store
A convenience store, convenience shop, corner store or corner shop is a small retail business that stocks a range of everyday items such as coffee, groceries, snack foods, confectionery, soft drinks, ice creams, tobacco products, lottery ticket ...
category, opposed by some 7,000 other convenience stores (e.g., FamilyMart) and 400,000 " mom and pop" shops. Thailand has the second largest number of 7-Eleven stores after Japan.About 7-Eleven 7-Eleven. Retrieved March 25, 2010. In an effort to reduce plastic pollution the parent company of 7-Eleven stores in Thailand, CP All Public Company, announced their intent in November 2018 to reduce and eventually end the use of single-use plastic bags. , 7-Eleven—along with 42 other Thai retailers—will stop giving single-use plastic bags to customers.
United Arab Emirates
Seven & I Holdings announced in June 2014 that they had agreed a contract with Seven Emirates Investment LLC to open the first Middle Eastern 7-Eleven in Dubai, United Arab Emirates during the summer of 2015. The company also said that they had plans to open about 100 stores in the country by the end of 2017. The first store was opened in October 2015. The country has 13 stores as of January 2018.
Vietnam
The first 7-Eleven store in Vietnam opened in 2017, making Vietnam the 17th country to host the world's largest convenience store chain. Seven System Vietnam (SSV) is the Master Franchisee of the 7-Eleven convenience store system in Vietnam, based in Ho Chi Minh City.
Europe
Norway
7-Eleven has been established in Norway since 13 September 1986, when the first store opened in Oslo. In 2004 Reitan Convenience, a branch of the Norwegian Reitan Group bought the rights to use the 7-Eleven brand in Norway, Sweden and Denmark and since then has massively grown the number of operating shops in Scandinavia.
Sweden
7-Eleven entered Sweden in March 1984 with their first branch in Stockholm. Reitan acquired the brands right after 1997, and now has almost 200 stores throughout Sweden.
Denmark
The first 7-Eleven store in Denmark was opened at Østerbro in Copenhagen on September 14, 1993. There are 183 stores, mostly in Copenhagen,
Aarhus
Aarhus (, , ; officially spelled Århus from 1948 until 1 January 2011) is the second-largest city in Denmark and the seat of Aarhus Municipality. It is located on the eastern shore of Jutland in the Kattegat sea and approximately northwest ...
,
Aalborg
Aalborg (, , ) is Denmark's fourth largest town (behind Copenhagen, Aarhus, and Odense) with a population of 119,862 (1 July 2022) in the town proper and an urban population of 143,598 (1 July 2022). As of 1 July 2022, the Municipality of Aalb ...
, and Odense, including eight stores at Copenhagen Central Station. In Denmark, 7-Eleven has an agreement with Shell, with a nationwide network of Shell/7-Eleven service stations, and an agreement with the Danish railway company
DSB DSB may refer to:
Science, technology and devices
* DsbA, a bacterial member of the Dsb (disulfide bond) family of enzymes
* Double strand break, a break in both DNA strands, part of DNA repair
* in telecommunications, double-sideband transmission ...
to have 7-Eleven stores at most S-train stations.
In 2022 7-Eleven in Denmark suffered a widespread ransomware attack that caused all stores to temporarily close. 7-Eleven did not comply with the attacker's demands. No customer data was compromised in the attack.
Former locations
= United Kingdom
=
During the 1980s, 7-Eleven convenience stores were based in London and the South East of England. The first shop opened in Sydenham, South East London in 1985. The United Kingdom had 57 7-Eleven stores when it was sold to
Budgens
Budgens Stores Ltd, trading as Budgens, is a chain of grocery stores in the United Kingdom. The business was founded in 1872 by John Budgen, who opened the first shop in Maidenhead, Berkshire and was incorporated as a private limited company o ...
in October 1997. The company announced in 2014 they had planned to return to the UK market, but this did not progress beyond its announcement. In 2019, the company announced again it had planned to return, but as of October 2022 no stores had been opened.
North America
Canada
The first 7-Eleven store to open in Canada was in
Calgary
Calgary ( ) is the largest city in the western Canadian province of Alberta and the largest metro area of the three Prairie Provinces. As of 2021, the city proper had a population of 1,306,784 and a metropolitan population of 1,481,806, makin ...
, Alberta, on June 29, 1969. There are 562 7-Eleven stores in Canada . Winnipeg, Manitoba, has the world's largest number of
Slurpee
Slurpee is the brand name for carbonated slushies sold by 7-Eleven and its subsidiaries A-Plus and Speedway. The brand first originated in 1966 when 7-Eleven made a licensing deal with The Icee Company to sell slushies in 7-Eleven stores.
H ...
consumers, with an estimated 1,500,000 Slurpees sold since the first 7-Eleven opened on March 21, 1970. All 7-Eleven locations in Canada are corporate operated. Like its U.S. counterparts every July 11 the stores offer free
Slurpee
Slurpee is the brand name for carbonated slushies sold by 7-Eleven and its subsidiaries A-Plus and Speedway. The brand first originated in 1966 when 7-Eleven made a licensing deal with The Icee Company to sell slushies in 7-Eleven stores.
H ...
s on "7-Eleven Day".
A limited number of 7-Eleven locations feature
gas station
A filling station, also known as a gas station () or petrol station (), is a facility that sells fuel and engine lubricants for motor vehicles. The most common fuels sold in the 2010s were gasoline (or petrol) and diesel fuel.
Gasoline ...
Petro-Canada
Petro-Canada is a retail and wholesale marketing brand subsidiary of Suncor Energy. Until 1991, it was a federal Crown corporation (a state-owned enterprise). In August 2009, Petro-Canada merged with Suncor Energy, with Suncor shareholders rece ...
, or
Esso
Esso () is a trading name for ExxonMobil. Originally, the name was primarily used by its predecessor Standard Oil of New Jersey after the breakup of the original Standard Oil company in 1911. The company adopted the name "Esso" (the phonetic p ...
. In November 2005, 7-Eleven started offering the Speak Out Wireless cellphone service in Canada. 7-Eleven locations also featured CIBCATMsin June 2012, these machines were replaced with ATMs operated by
Scotiabank
The Bank of Nova Scotia (french: link=no, Banque de Nouvelle-Écosse), operating as Scotiabank (french: link=no, Banque Scotia), is a Canadian multinational banking and financial services company headquartered in Toronto, Ontario. One of Canada ...
. 7-Eleven abandoned the
Ottawa
Ottawa (, ; Canadian French: ) is the capital city of Canada. It is located at the confluence of the Ottawa River and the Rideau River in the southern portion of the province of Ontario. Ottawa borders Gatineau, Quebec, and forms the core ...
, Ontario, market in December 2009 after selling its six outlets to Quickie Convenience Stores, a regional chain. Following concerns over the fate of
7-Eleven Speak Out Wireless
7-Eleven SpeakOut Wireless is a mobile virtual network operator brand for prepaid wireless service. The brand was launched in April 2003 by the 7-Eleven convenience store chain in the United States, and expanded to Canada in November 2005. 7-El ...
customers, Quickie offered the option for SpeakOut customers to port into the Good2Go mobile provider. SpeakOut subsequently offered online sales as an option, and continues to offer Ottawa-based phone numbers to new and existing customers. 7-Eleven is similarly absent from the Quebec market due to its saturation by chains like Alimentation Couche-Tard and Boni-soir, and by independent dépanneurs.
In March 2016, 7-Eleven acquired 148
Imperial Oil
Imperial Oil Limited (French: ''Compagnie Pétrolière Impériale Ltée'') is a Canadian petroleum company. It is Canada's second-biggest integrated oil company. It is majority owned by American oil company ExxonMobil with around 69.6 percent ...
-owned Esso gas stations in Alberta and British Columbia for C$2.8 billion. Most of their convenience stores were converted to 7-Eleven stores, and they remain supplied by Esso. Some locations were not converted to 7-Eleven; these locations operate under the transitional banner "smartstop 24/7" with their existing store formats, typically inherited from the previous
On the Run
On the Run may refer to:
* "On the run", a phrase often used to describe a fugitive, a person fleeing custody
Literature
* ''On the Run'' (novel), by Nina Bawden
* On the Run (novel series), by Gordon Korman
* ''On the Run'', a novel in the S ...
chain.
Mexico
In Mexico, the first 7-Eleven store opened in 1976 in
Monterrey
Monterrey ( , ) is the capital and largest city of the northeastern state of Nuevo León, Mexico, and the third largest city in Mexico behind Guadalajara and Mexico City. Located at the foothills of the Sierra Madre Oriental, the city is anchor ...
in association with Grupo Chapa (now Iconn) and 7-Eleven, Inc. under the name Super 7. In 1995, Super 7 was renamed to 7-Eleven, which now has 1,835 stores in several areas of the country. When stores are located within classically designed buildings (such as in Centro Histórico buildings) or important landmarks, the storefront logo is displayed in monochrome with gold or silver lettering.
United States
Supermarket News ranked 7-Eleven's North American operations No. 11 in the 2007 "Top 75 North American Food Retailers," based on the 2006 fiscal year estimated sales of US$15.0 billion. Based on the 2005 revenue, 7-Eleven is the 24th largest retailer in the United States. , 8,144 7-Eleven franchised units exist across the United States. Franchise fees range between US$10,000 – $1,000,000 and the ongoing royalty rate varies. 7-Eleven America has its headquarters in the Cypress Waters development in Irving,
Texas
Texas (, ; Spanish language, Spanish: ''Texas'', ''Tejas'') is a state in the South Central United States, South Central region of the United States. At 268,596 square miles (695,662 km2), and with more than 29.1 million residents in 2 ...
. Small-size Slurpees are free on "7-Eleven Day", on July 11. This holiday first became widely celebrated on July 11, 2008, when first discovered by J. Brabank and C. Johnson. One exception is 2020, when the COVID-19 pandemic caused that year's cancellation. 7 Rewards members get a free medium Slurpee in their app to use in July that year.
7-Eleven Stores of Oklahoma operated independently beginning in 1953 under an agreement with the Brown family. As part of this franchise agreement, 7-Elevens in Oklahoma bore slight differences to stores elsewhere: for instance, products such as Big Bite hot dogs were not sold there, the Slurpee was branded as the "Icy Drink", and Oklahoma stores operated their own loyalty program called "Thx!", which did not intersect with the national 7Rewards system. On March 2, 2020, 7-Eleven, Inc. announced it had officially closed on the acquisition of over 100 of these independently operated 7-Eleven stores in Oklahoma. All of these 100 stores were in the greater Oklahoma City metropolitan area. This acquisition increased the total number of 7-Eleven stores in the US and Canada to nearly 9800. Following the purchase, the Oklahoma 7-Elevens were fully integrated into national branding, marketing, and loyalty campaigns.
In April 2021, 7-Eleven launched the "Take it to Eleven" ad campaign. The slogan was partially inspired by the chain's name, but also the term "
up to eleven
"Up to eleven", also phrased as "these go to eleven", is an idiom from popular culture, coined in the 1984 film ''This Is Spinal Tap,'' where guitarist Nigel Tufnel demonstrates an amplifier whose volume knobs are marked from zero to eleven, ins ...
" made popular in the film ''
This is Spinal Tap
''This Is Spinal Tap'' (also known as ''This Is Spınal Tap: A Rockumentary by Martin Di Bergi'') is a 1984 American mockumentary film co-written and directed by Rob Reiner (in his feature directorial debut). The film stars Christopher Guest, M ...
''. The slogan was only for the main 7-Eleven brand and not A-Plus or Stripes.
In August 2022, 7-Eleven acquired Skipcart, a same-day and on-demand delivery platform.
On July 11, 2022, two men were focusing on a crimes surrounding 7-Eleven. The 7-Eleven stores that were involved were Santa Ana, Brea, and North Hills in Los Angeles County. Two suspects named Patt and Jason Payne was charged on three counts of robbery and one count of attempted robbery.
On September 3, 2022, in Capitol Heights, Maryland, one person was found dead, and three others were injured following a shooting at a 7-Eleven store.
= Fuel
=
In the U.S., many 7-Eleven locations used to have filling stations with gasoline distributed by
Citgo
Citgo Petroleum Corporation (or Citgo, stylized as CITGO) is a United States–based refiner, transporter and marketer of transportation fuels, lubricants, petrochemicals and other industrial products. Headquartered in the Energy Corridor area o ...
, which in 1983 was purchased by Southland Corporation. 50% of Citgo was sold in 1986 to
Petróleos de Venezuela, S.A.
Petróleos de Venezuela, S.A. (PDVSA, ) (English: Petroleum of Venezuela) is the Venezuelan state-owned oil and natural gas company. It has activities in exploration, production, refining and exporting oil as well as exploration and production ...
, and the remaining 50% was acquired in 1990. Although Citgo was the predominant partner of 7-Eleven, other oil companies are also co-branded with 7-Eleven, including Fina,
Exxon
ExxonMobil Corporation (commonly shortened to Exxon) is an American multinational oil and gas corporation headquartered in Irving, Texas. It is the largest direct descendant of John D. Rockefeller's Standard Oil, and was formed on November 30, ...
Marathon
The marathon is a long-distance foot race with a distance of , usually run as a road race, but the distance can be covered on trail routes. The marathon can be completed by running or with a run/walk strategy. There are also wheelchair div ...
, BP, Shell, Chevron (some former TETCO convenience stores were co-branded with Chevron, and Texaco prior to the 7-Eleven purchase in late 2012),
Sunoco
Sunoco LP is an American master limited partnership organized under Delaware state laws and headquartered in Dallas, Texas, that is a wholesale distributor of motor fuels. It distributes fuel to more than 5,500 Sunoco-branded gas stations, ...
Conoco
Conoco Inc. ( ) was an American oil and gas company that operated from 1875 until 2002, when it merged with Phillips Petroleum to form ConocoPhillips. Founded by Isaac Elder Blake in 1875 as the "Continental Oil and Transportation Company". Curr ...
is the largest 7-Eleven licensee in North America. The Pittsburgh market alone—where 7-Eleven is the market leader by store count but third behind Sheetz and GetGo in revenue—7-Eleven currently offers fuel from Exxon, Gulf, Marathon (both legacy 7-Eleven locations and
Speedway), BP, and Sunoco (the latter two being from 7-Eleven's acquisitions of their company-owned-and-operated locations in the area) and also having previously offered Citgo and Pennzoil at some locations. In more recent years, some 7-Eleven locations sell 7-Eleven branded fuel without a Big Oil brand, much like 7-Eleven's primary rival Circle K has done in recent years.
7-Eleven signed an agreement with ExxonMobil in December 2010 for the acquisition of 183 sites in Florida. This was followed by the acquisition of 51 ExxonMobil sites in North Texas in August 2011.
On August 2, 2020, Seven & I Holdings announced to buy Speedway LLC for $21 billion. The deal closed on May 14, 2021. 7-Eleven was ordered by U.S. antitrust regulators to divest 293 stores across 20 states. 124 stores were sold to Anabi Oil, 106 stores were sold to CrossAmerica Partners LP and 63 stores were sold to Jacksons Food Stores.
South America
Brazil
In Brazil, during the 1990s, 7-Eleven had 17 stores in the city of São Paulo in a joint venture between Esteve S.A. Exportadora and Southland Corporation, but all closed due to high competition. In 2018, the company entered into partnership talks to operate convenience stores at gas stations operated by Petrobras Distribuidora in the country, but this did not progress beyond.
Oceania
Australia
The first 7-Eleven in Australia opened on August 24, 1977, in the Melbourne suburb of Oakleigh, Victoria. The majority of stores are located in metropolitan areas, particularly in central business district areas. Stores in suburban areas often operate as petrol stations and most are owned and operated as franchises, with a central administration. 7-Eleven bought
Mobil
Mobil is a petroleum brand owned and operated by American oil and gas corporation ExxonMobil. The brand was formerly owned and operated by an oil and gas corporation of the same name, which itself merged with Exxon to form ExxonMobil in 1999.
...
's remaining Australian petrol stations in 2010, converting them to 7-Eleven outlets, resulting in an immediate and unprecedented overnight major expansion of the brand. In South Australia all Mobil petrol stations were sold to Peregrine Corporation and branded as
On the Run
On the Run may refer to:
* "On the run", a phrase often used to describe a fugitive, a person fleeing custody
Literature
* ''On the Run'' (novel), by Nina Bawden
* On the Run (novel series), by Gordon Korman
* ''On the Run'', a novel in the S ...
petrol stations.
7-Eleven stores in Australia sell a wide range of items, including daily newspapers, drinks, confectionery, and
snack food
A snack is a small portion of food generally Eating, eaten between meals. Snacks come in a variety of forms including packaged snack foods and other processed foods, as well as items made from fresh ingredients at home.
Traditionally, snack ...
s. They sell gift cards, including three types of pre-paid Visa cards. The chain has partnered with Bankwest, placing an ATM in each of their stores nationwide. Each year on November 7, 7-Eleven promotes "7-Eleven Day" by giving away a free
Slurpee
Slurpee is the brand name for carbonated slushies sold by 7-Eleven and its subsidiaries A-Plus and Speedway. The brand first originated in 1966 when 7-Eleven made a licensing deal with The Icee Company to sell slushies in 7-Eleven stores.
H ...
to customers.
In April 2014, 7-Eleven announced plans to start operating stores in Western Australia, with 11 stores planned to operate within the first year and a total of 75 stores established within five years. The first store was opened on October 30, 2014, in the city of
Fremantle
Fremantle () () is a port city in Western Australia, located at the mouth of the Swan River in the metropolitan area of Perth, the state capital. Fremantle Harbour serves as the port of Perth. The Western Australian vernacular diminutive for ...
. The country has 675 stores as of January 2018.
In April 2022, 7-Eleven Australia settled a class-action lawsuit from its franchisees for A$98 million, amid claims that it had misled franchisees about the profitability of its business model.
Four Corners
The Four Corners is a region of the Southwestern United States consisting of the southwestern corner of Colorado, southeastern corner of Utah, northeastern corner of Arizona, and northwestern corner of New Mexico. The Four Corners area ...
'' programme reported on the employment practices of certain 7-Eleven franchisees in Australia. The investigation found that many 7-Eleven employees were being underpaid at rates of around A$10 to A$14 per hour before tax, well under the legally-required minimum award rate of A$24.69 per hour.
Franchisees underpaying their staff would typically maintain rosters and pay records that appeared to show the employee being paid the legally-required rate; however, these records only included half of the hours the employee actually worked in a week. Employees were then paid on the basis of these records, resulting in them effectively being paid half the legally-required rate.
It was also reported that workers were often not paid loadings and
penalty rates
Public holidays in Australia refer to the holidays recognised in law in Australia. Although they are declared on a state and territory basis, they comprise a mixture of nationally celebrated days and holidays exclusive to the individual jurisdict ...
that they are legally entitled to, for working overtime hours, nights, weekends, and public holidays.
After these reports came to light and received widespread attention, some employees had alleged to Fairfax Media that they had begun to be paid correctly through the 7-Eleven payroll system; however, they were then asked by the franchisee to pay back half their wages in cash. 7-Eleven subsequently announced they would fund an inquiry to investigate instances of wage fraud. The inquiry was conducted by an independent panel chaired by former Australian Competition & Consumer Commission chairman
Allan Fels
Allan Herbert Miller Fels (born 7 February 1942) is an Australian economist, lawyer and public servant. He was most widely known in his role as chairman of the Australian Competition & Consumer Commission (ACCC) from its inception in 1995 unt ...
, and with the support of professional services firm Deloitte. The inquiry invited submissions from current and former 7-Eleven employees who allege they have been underpaid, and assess each individual claim.
In September 2015, chairman Russ Withers and chief executive Warren Wilmot announced they were resigning from the company. Deputy chairman Michael Smith replaced Withers, while Bob Baily was appointed as interim chief executive.
The ''Four Corners'' investigation into 7-Eleven won a Walkley Award in 2015. In December 2015, Stewart Levitt of law firm Levitt Robinson Solicitors, who featured prominently in the ''Four Corners'' program and the Dr Brendan French defamation case, announced a potential class action lawsuit against 7-Eleven head office on behalf of franchisees who had allegedly been lured into signing on with 7-Eleven by false representations. This action was mired itself in controversy after Levitt Robinson was forced to retract misleading statements in advertising to the franchisees.