Picker Institute Europe
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Picker Institute Europe
The Picker Institute Europe was founded by Harvey Picker and his wife Jean in 2000. It is a not-for-profit organization dedicated to developing a patient-centred approach to healthcare. The American Picker Institute ceased operations in January 2013. The Institute has been carrying out surveys of patient experience in the National Health Service since 1998. It has been fully self-financing since 2002. The NHS survey co-ordination centre, run by the Institute, co-ordinates the NHS patient survey programmes on behalf of the Care Quality Commission. Hospedia worked with the Institute on a study in 2012, to test the efficacy of their Real-Time Patient Feedback system to collect information from patients while they were still in hospital. The Institute worked with BLISS to produce the first national survey of parents’ experiences of neonatal care which was carried out in 2010-11. The Royal College of Paediatrics and Child Health developed their Patient Reported Experience Measure ...
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Harvey Picker
Harvey Picker (December 8, 1915 – March 22, 2008) was an American businessman, educator, inventor, and philanthropist. He was the founder, along with his wife, Jean, of the Boston-based ''Picker Institute'', whose goal was to promote patient-centered healthcare. In 2000, they founded the Picker Institute Europe. His wife, Mrs. Jean Sovatkin Picker (Smith College, 1942), who died in 1990, served as a U.S. delegate to the United Nations and was a journalist for Life Magazine. They "funded the development of survey methods widely used in America and Europe to gauge patient satisfaction." Picker X-Ray company Picker's father, James, founded ''Picker X-ray'', which was acquired by General Electric Co. Ltd. of England in 1981. It produced air-dropped X-ray labs for the Army in World War II and the Korean War. The younger Harvey led the company into such pioneering fields as cobalt treatment for cancer and ultrasound and nuclear imaging diagnostics; he remained with the company ...
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National Health Service
The National Health Service (NHS) is the umbrella term for the publicly funded healthcare systems of the United Kingdom (UK). Since 1948, they have been funded out of general taxation. There are three systems which are referred to using the "NHS" name ( NHS England, NHS Scotland and NHS Wales). Health and Social Care in Northern Ireland was created separately and is often locally referred to as "the NHS". The four systems were established in 1948 as part of major social reforms following the Second World War. The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care. In England, NHS patients have to pay prescription charges; some, such as those aged over 60 and certain state ben ...
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Care Quality Commission
The Care Quality Commission (CQC) is an executive non-departmental public body of the Department of Health and Social Care of the United Kingdom. It was established in 2009 to regulate and inspect health and social care services in England. It was formed from three predecessor organisations: * the Healthcare Commission * the Commission for Social Care Inspection * the Mental Health Act Commission The CQC's stated role is to make sure that hospitals, care homes, dental and general practices and other care services in England provide people with safe, effective and high-quality care, and to encourage those providers to improve. It carries out this role through checks during the registration process which all new care services must complete, as well as through inspections and monitoring of a range of data sources that can indicate problems with services. Part of the commission's remit is protecting the interests of people whose rights have been restricted under the Mental Healt ...
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Hospedia
Hospedia Ltd is a provider of bedside communication and entertainment units in UK hospitals, as well as clinical work flow solutions. History Hospedia Ltd is a private limited company, established in 1993. Hospedia acquired Patientline during July 2008 after the company entered administration. Hospedia then looked to acquire Patientline's main competitor, Premier Telesolutions, which would have given Hospedia responsibility for over 80,000 bedside television units. The proposed acquisition was referred to the Office of Fair Trading in 2008. On 30 October 2009, the Competition Commission announced that it had cancelled its inquiry into the acquisition. In August 2010 Hospedia Ltd was acquired from Hospedia Holdings LTD by Marlin Equity Partners, Tim Weil, Hospedia’s CEO, claimed: Hospedia acquired 65,000 bed locations from the former Patientline in 2012, which secured the company a position to project itself as the only choice provider for all future Healthcare IT service ...
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Bliss (charity)
Bliss is a UK-based charity for babies born premature or sick. Bliss supports the families of babies in neonatal care and works with health professionals to provide training and improve care for babies. It campaigns for improved hospital resources across England, Scotland, Wales and Northern Ireland, and is actively involved in pioneering neonatal research. It exists to give every baby born premature or sick in the UK the best chance of survival and quality of life. Its Chief Executive is Caroline Lee-Davey. History Bliss was founded in 1979 when a letter was sent to the Daily Telegraph in response to a story on neonatal intensive care units. The article said that no hospital had all the equipment it needed to safely care for the premature and sick babies in their care. Allan Chilvers suggested setting up a society to raise funds for life-saving equipment like incubators for premature babies and Bliss (Baby Life Support Systems) was born. In five years Bliss raised £750,000 ...
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Royal College Of Paediatrics And Child Health
The Royal College of Paediatrics and Child Health, often referred to as the RCPCH, is the professional body for paediatricians (doctors specialising in child health) in the United Kingdom. It is responsible for the postgraduate training of paediatricians and conducts the Membership of the Royal College of Paediatrics and Child Health (MRCPCH) exams. It also awards the Diploma in Child Health (DCH), which is taken by many doctors who plan a career in general practice. Members of the college use the postnominal initials 'MRCPCH' while Fellows use 'FRCPCH'. History The United Kingdom's first national group of paediatricians was established in 1928 as the British Paediatric Association or BPA. Its first president was George Frederic Still. The BPA's initial aims were the advancement of the study of paediatrics and the promotion of friendship amongst paediatricians. Most paediatricians also belonged to the Royal College of Physicians and took the examination MRCP(Paeds). The B ...
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Friends And Family Test
The Friends and Family Test was introduced into the English NHS in 2013. It was a single question survey which asked patients whether they would recommend the NHS service they have received to friends and family who need similar treatment or care. The friends and family question: “We would like you to think about your experience in the ward where you spent the most time during this stay. How likely are you to recommend our ward to friends and family if they needed similar care or treatment? Patients could answer as “extremely likely”; “likely”; “neither likely nor unlikely”; “unlikely”; “extremely unlikely”; or “don’t know”. The Prime Minister announced on 25 May 2012 that the Friends and Family Test would be introduced across the NHS from April 2013. In October 2013 Francis Maude announced the Test would be extended across the NHS and other public services, including further education, Jobcentre Plus and the National Citizen Service. Publication of t ...
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Private Providers Of NHS Services
The private provision of NHS services has been controversial since at least 1990. Keep Our NHS Public, NHS Support Federation and other groups have campaigned against the threat of privatisation, largely in England. The 1997 Labour Party manifesto made a specific commitment to end the Conservatives’ internal market in health care, but in government they retained the split between purchasers and providers of healthcare. In 2000 the Labour Government agreed ''A Concordat with the Private and Voluntary Health Care Provider Sector'' with the Independent Healthcare Association. The intention was to increase capacity, particularly in elective care, where private provision was used to bring down waiting lists, in critical care, and in intermediate care facilities. This was followed, in April 2002,by the introduction of prospective payment with nationally set prices for acute, elective activity under ‘payment by results’. Under patient choice, patients could opt for treatment by a pr ...
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Public Opinion Research Companies
In public relations and communication science, publics are groups of individual people, and the public (a.k.a. the general public) is the totality of such groupings. This is a different concept to the sociological concept of the ''Öffentlichkeit'' or public sphere. The concept of a public has also been defined in political science, psychology, marketing, and advertising. In public relations and communication science, it is one of the more ambiguous concepts in the field. Although it has definitions in the theory of the field that have been formulated from the early 20th century onwards, and suffered more recent years from being blurred, as a result of conflation of the idea of a public with the notions of audience, market segment, community, constituency, and stakeholder. Etymology and definitions The name "public" originates with the Latin '' publicus'' (also '' poplicus''), from '' populus'', to the English word 'populace', and in general denotes some mass population ("the ...
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