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Night Auditor
A night auditor works at night at the reception of a hotel. Description The night auditor typically handles both the duties of the front desk agent and some of the duties of the accounting department. This is necessitated by the fact that most fiscal days close at or around midnight, and the normal workday of the employees in the accounting department does not extend to cover this time of day. Work shifts for night auditors usually run from 11 p.m. to 7 a.m. but could vary depending on the hotel, with shifts of 10 p.m. to 6 a.m. or midnight to 8 a.m. being common. Work weeks vary by hotel as well, with most hotels having a full-time auditor working five nights a week (typically Sunday through Thursday) and a separate part-time auditor working the other two nights a week (Friday and Saturday). In larger hotels, night auditors may work alongside other nighttime employees such as the night manager, hotel security guards, night porters, telephone attendants, room-service attendan ...
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Receptionist
A receptionist is an employee taking an office or administrative support position. The work is usually performed in a waiting area such as a lobby or front office desk of an organization or business. The title ''receptionist'' is attributed to the person who is employed by an organization to receive or greet any visitors, patients, or clients and answer telephone calls. The term ''front desk'' is used in many hotels for an administrative department where a receptionist's duties also may include room reservations and assignment, guest registration, cashier work, credit checks, key control, and mail and message service. Such receptionists are often called ''front desk clerks''. Receptionists cover many areas of work to assist the businesses they work for, including setting appointments, filing, record keeping, and other office tasks. Responsibilities The business duties of a receptionist may include answering visitors' enquiries about a company and its products or services, d ...
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Bellhop
A bellhop (North America), or hotel porter (carrier), porter (international), is a hotel employee who helps patrons with their luggage while check-in, checking in or out. Bellhops often wear a uniform (see bell-boy hat), like certain other Page (assistance occupation), page boys or Doorman (profession), doormen. This occupation is also known as a bellman and bellboy () in North America. Duties The name ''bellhop'' is derived from a hotel's front-desk clerk ringing a bell to summon a porter, who would ''wikt:hop#Verb, hop'' (jump) to attention at the desk to receive instructions. It is short for bell-hopper, and the first known use of the word was in 1897. The bellhop traditionally is a boy or adolescent male, hence the term ''bellboy''. Bellhops interact with a variety of people each day and duties often include opening the front door, moving luggage, valeting cars, calling cabs, transporting guests, advising directions, performing basic concierge work, and responding to guest ...
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Houston Chronicle
The ''Houston Chronicle'' is the largest daily newspaper in Houston, Texas, United States. , it is the third-largest newspaper by Sunday circulation in the United States, behind only ''The New York Times'' and the ''Los Angeles Times''. With its 1995 buy-out of long-time rival the ''Houston Post'', the ''Chronicle'' became Houston's newspaper of record. The ''Houston Chronicle'' is the largest daily paper owned and operated by the Hearst Corporation, a privately held multinational corporate media conglomerate with $10 billion in revenues. The paper employs nearly 2,000 people, including approximately 300 journalists, editors, and photographers. The ''Chronicle'' has bureaus in Washington, D.C. and Austin. It reports that its web site averages 125 million page views per month. The publication serves as the " newspaper of record" of the Houston area. Previously headquartered in the Houston Chronicle Building at 801 Texas Avenue, Downtown Houston, the ''Houston Chronicl ...
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Shift Work
Shift work is an employment practice designed to make use of, or provide service across, all 24 hours of the clock each day of the week (often abbreviated as '' 24/7''). The practice typically sees the day divided into shifts, set periods of time during which different groups of workers perform their duties. The term "shift work" includes both long-term night shifts and work schedules in which employees change or rotate shifts. In medicine and epidemiology, shift work is considered a risk factor for some health problems in some individuals, as disruption to circadian rhythms may increase the probability of developing cardiovascular disease, cognitive impairment, diabetes, altered body composition and obesity, among other conditions. History The shift work system in modern industrial manufacturing originated in the late 18th century. In 1867, Karl Marx wrote on the shift work system in ''Capital, Volume 1'': Capitalist production therefore drives, by its inherent nature, tow ...
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Gift Shop
A gift shop or souvenir shop is a store primarily selling souvenirs, memorabilia, and other items relating to a particular topic or theme. The items sold often include coffee mugs, stuffed animals, toys, t-shirts, postcards, handmade collections and other souvenirs, intended to be kept by the buyer as a memento of their visit, or given to another as a gift. Gift shops are normally found in areas visited by many tourists. Hotels and motels in Canada and the United States often feature a gift shop near their entrance. Venues such as zoos, aquariums, national parks, theme parks, and museums have their own gift shops as well; in some cases these shops sell items of higher value than gift shops not associated with a venue, as well as trinkets. These stores are sometimes a source of financial support for educational institutions. Mainstream businesses There are many mainstream shop businesses that target gift-buyers as their primary customer base. These retailers can vary in siz ...
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Accounts Receivable
Accounts receivable, abbreviated as AR or A/R, are legally enforceable claims for payment held by a business for goods supplied or services rendered that customers have ordered but not paid for. These are generally in the form of invoices raised by a business and delivered to the customer for payment within an agreed time frame. Accounts receivable is shown in a balance sheet as an asset. It is one of a series of accounting transactions dealing with the billing of a customer for goods and services that the customer has ordered. These may be distinguished from notes receivable, which are debts created through formal legal instruments called promissory notes. Overview Accounts receivable represents money owed by entities to the firm on the sale of products or services on credit. In most business entities, accounts receivable is typically executed by generating an invoice and either mailing or electronically delivering it to the customer, who, in turn, must pay it within an es ...
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Bed And Breakfast
Bed and breakfast (typically shortened to B&B or BnB) is a small lodging establishment that offers overnight accommodation and breakfast. Bed and breakfasts are often private family homes and typically have between four and eleven rooms, with six being the average. In addition, a B&B usually has the hosts living in the house. ''Bed and breakfast'' is also used to describe the level of catering included in a hotel's room prices, as opposed to room only, half-board or full-board. International differences China In China, expatriates have remodelled traditional structures in quiet picturesque rural areas and opened a few rustic boutique hotels with minimum amenities. Most patrons are foreign tourists but they are growing in popularity among Chinese domestic tourists. India In India, the government is promoting the concept of bed & breakfast. The government is doing this to increase tourism, especially keeping in view of the demand for hotels during the 2010 Commonwealth Games ...
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Motel
A motel, also known as a motor hotel, motor inn or motor lodge, is a hotel designed for motorists, usually having each room entered directly from the parking area for motor vehicles rather than through a central lobby. Entering dictionaries after World War II, the word ''motel'', coined as a portmanteau of "motor hotel", originates from the Milestone Mo-Tel of San Luis Obispo, California (now called the Motel Inn of San Luis Obispo), which was built in 1925. The term referred to a type of hotel consisting of a single building of connected rooms whose doors faced a parking lot and in some circumstances, a common area or a series of small cabins with common parking. Motels are often individually owned, though motel chains do exist. As large highway systems began to be developed in the 1920s, long-distance road journeys became more common, and the need for inexpensive, easily accessible overnight accommodation sites close to the main routes led to the growth of the motel conc ...
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Room Service
Room service or in-room dining is a hotel service enabling guests to choose items of food and drink for delivery to their hotel room for consumption. Room service is organized as a subdivision within the food and beverage department of high-end hotel and resort properties. It is uncommon for room service to be offered in hotels that are not high-end, or in motels. Room service may also be provided for guests on cruise ships. Room service may be provided on a 24-hour basis or limited to late night hours only. Due to the cost of customized orders and delivery of room service, prices charged to the patron are typically much higher than in the hotel's restaurant or tuck shop, and a gratuity is expected. History The Waldorf Astoria hotel in New York — already a symbol of fame and distinction from its construction during the late 19th century — is credited as being the first modern hotel to offer room service. The Waldorf was originally constructed on 5th Ave., but was rebuilt ...
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Hotel
A hotel is an establishment that provides paid lodging on a short-term basis. Facilities provided inside a hotel room may range from a modest-quality mattress in a small room to large suites with bigger, higher-quality beds, a dresser, a refrigerator and other kitchen facilities, upholstered chairs, a flat screen television, and en-suite bathrooms. Small, lower-priced hotels may offer only the most basic guest services and facilities. Larger, higher-priced hotels may provide additional guest facilities such as a swimming pool, business centre (with computers, printers, and other office equipment), childcare, conference and event facilities, tennis or basketball courts, gymnasium, restaurants, day spa, and social function services. Hotel rooms are usually numbered (or named in some smaller hotels and B&Bs) to allow guests to identify their room. Some boutique, high-end hotels have custom decorated rooms. Some hotels offer meals as part of a room and board arrangement. In Ja ...
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Switchboard Operator
In the early days of telephony, companies used manual telephone switchboards, and switchboard operators connected calls by inserting a pair of phone plugs into the appropriate jacks. They were gradually phased out and replaced by automated systems, first those allowing direct dialing within a local area, then for long-distance and international direct dialing. Description A typical telephone switchboard has a vertical panel containing an array of jacks with a desk in front. The desk has a row of switches and two rows of plugs attached to cables that retract into the desk when not in use. Each pair of plugs was part of a cord circuit with a switch associated that let the operator participate in the call or ring the circuit for an incoming call. Each jack had a light above it that lit when the customer's telephone receiver was lifted (the earliest systems required the customer to hand-crank a magneto to alert the central office and, later, to "ring off" the completed call). Lin ...
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Night Porter
A night porter is a porter who is on duty during the night. A hotel commonly has a night porter to attend to the needs of guests and other incidents during the night. Traditionally a night porter might also be required to perform sundry maintenance and cleaning tasks such as polishing boots, emptying spittoons and laying fires. See also *Caretaker * Concierge *Receptionist A receptionist is an employee taking an office or administrative support position. The work is usually performed in a waiting area such as a lobby or front office desk of an organization or business. The title ''receptionist'' is attributed t ... References External linksSecurity Guard Company Night Protective service occupations {{Job-stub ...
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