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London TravelWatch
London TravelWatch is a statutory British consumer organisation that campaigns for improvements to transport in London. It deals with all complaints from passengers using any Transport for London modes including some cycling and pedestrian issues, Victoria coach station (but not coaches or coach journeys), passengers using Eurostar (but not Eurotunnel), the Heathrow Express rail service to Heathrow Airport and some aspects of rail travel including issues arising from the stations. It also deals with all rail complaints that are outside of the scope of the rail ombudsman and within its geographical remit. It is therefore in consumer representation terms an "appeals body". It is funded by the London Assembly and was established in its current form in July 2000. History The origins of London TravelWatch can be traced back over 60 years to the time of nationalisation of parts of the public transport network under the postwar Labour Government. The creation of the state-owned Brit ...
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London
London is the capital and largest city of England and the United Kingdom, with a population of just under 9 million. It stands on the River Thames in south-east England at the head of a estuary down to the North Sea, and has been a major settlement for two millennia. The City of London, its ancient core and financial centre, was founded by the Romans as '' Londinium'' and retains its medieval boundaries.See also: Independent city § National capitals The City of Westminster, to the west of the City of London, has for centuries hosted the national government and parliament. Since the 19th century, the name "London" has also referred to the metropolis around this core, historically split between the counties of Middlesex, Essex, Surrey, Kent, and Hertfordshire, which largely comprises Greater London, governed by the Greater London Authority.The Greater London Authority consists of the Mayor of London and the London Assembly. The London Mayor is distinguished fr ...
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Docklands Light Railway
The Docklands Light Railway (DLR) is an automated light metro system serving the redeveloped Docklands area of London, England and provides a direct connection between London's two major financial districts, Canary Wharf and the City of London. First opened on 31 August 1987, the DLR has been extended multiple times, giving a total route length of . Lines now reach north to Stratford, south to Lewisham, west to and in the City of London financial district, and east to Beckton, London City Airport and Woolwich Arsenal. Further extensions are being considered. Normal operations are automated, so there is minimal staffing on the 149 trains (which have no driving cabs) and at major interchange stations; the four below-ground stations are staffed, to comply with underground station health and safety regulations. The DLR is owned by Docklands Light Railway Ltd, part of the London Rail division of Transport for London (TfL). It is operated under a franchise awarded by TfL to Ke ...
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Transport Authorities In London
Transport (in British English), or transportation (in American English), is the intentional movement of humans, animals, and goods from one location to another. Modes of transport include air, land (rail and road), water, cable, pipeline, and space. The field can be divided into infrastructure, vehicles, and operations. Transport enables human trade, which is essential for the development of civilizations. Transport infrastructure consists of both fixed installations, including roads, railways, airways, waterways, canals, and pipelines, and terminals such as airports, railway stations, bus stations, warehouses, trucking terminals, refueling depots (including fueling docks and fuel stations), and seaports. Terminals may be used both for interchange of passengers and cargo and for maintenance. Means of transport are any of the different kinds of transport facilities used to carry people or cargo. They may include vehicles, riding animals, and pack animals. Vehicles may in ...
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Eurostar
Eurostar is an international high-speed rail service connecting the United Kingdom with France, Belgium and the Netherlands. Most Eurostar trains travel through the Channel Tunnel between the United Kingdom and France, owned and operated separately by Getlink. The London terminus is St Pancras railway station, London St Pancras International; the other and since suspended British calling points used to be Ebbsfleet International railway station, Ebbsfleet International and Ashford International railway station, Ashford International in Kent. Intermediate calling points in France are Calais-Fréthun station, Calais-Fréthun and Lille-Europe station, Lille-Europe. Trains to Paris terminate at Gare du Nord, Paris-Nord. Trains to Belgium and the Netherlands serve Brussels-South railway station, Brussels-South and Rotterdam Centraal station, Rotterdam Centraal, before terminating at Amsterdam Centraal station, Amsterdam Centraal. Additionally, in France there are direct services f ...
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Heathrow Express
Heathrow Express is a high-frequency airport rail link operating between London Heathrow Airport and . Opened in 1998, trains run non-stop, with a journey time of 15 minutes. The service is operated jointly by Great Western Railway and Heathrow Express Operating Company, a wholly owned subsidiary of Heathrow Airport Holdings. A slower (but cheaper) journey from Heathrow Airport to central London is provided by the Elizabeth line. History Heathrow Express was planned as a joint venture between the British Airports Authority (BAA) and British Rail, but was taken over fully by the former following the privatisation of British Rail. Construction began in 1993. The principal works were two single-bore tunnels (including eight escape shafts) and underground stations at and Terminal 4. Electrification of the Great Western Main Line (GWML) between Paddington and Airport Junction, where the new line diverged from the GWML, was also required. A flying junction known as ''Stockley Flyo ...
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National Rail
National Rail (NR) is the trading name licensed for use by the Rail Delivery Group, an unincorporated association whose membership consists of the passenger train operating companies (TOCs) of England, Scotland, and Wales. The TOCs run the passenger services previously provided by the British Railways Board, from 1965 using the brand name British Rail. Northern Ireland, which is bordered by the Republic of Ireland, has a different system. National Rail services share a ticketing structure and inter-availability that generally do not extend to services which were not part of British Rail. National Rail and Network Rail ''National'' Rail should not be confused with ''Network'' Rail. National Rail is a brand used to promote passenger railway services, and providing some harmonisation for passengers in ticketing, while Network Rail is the organisation which owns and manages most of the fixed assets of the railway network, including tracks, stations and signals. The two gener ...
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Barclays Cycle Hire
Santander Cycles (formerly Barclays Cycle Hire) is a public bicycle hire scheme in London in the United Kingdom. The scheme's bicycles are popularly known as Boris Bikes, after Boris Johnson who was Mayor of London when the scheme began operating. The operation of the scheme is contracted by Transport for London to Serco. Bikes and docking stations are provided by 8D Technologies. The scheme is sponsored, with Santander UK being the main sponsor from April 2015. Barclays Bank was the first sponsor, from 2010 to March 2015. Credit for developing and enacting the scheme has been a source of debate. Johnson has taken credit for the plan, although the initial concept was announced by his predecessor Ken Livingstone, during the latter's term in office. Livingstone said that the programme would herald a "cycling and walking transformation in London" and Johnson said that he "hoped the bikes would become as common as black cabs and red buses in the capital". A study showed cyclist ...
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Public Carriage Office
Taxicabs are regulated throughout the United Kingdom, but the regulation of taxicabs in London is especially rigorous with regard to mechanical integrity and driver knowledge. An official report observed that: "Little however is known about the regulation by anyone outside the trade. The Public Carriage Office (PCO), which regulates and licenses taxis and private hire (commonly known as minicabs) was transferred from the Metropolitan Police to become part of Transport for London in 2000.""Where to, Guv?"
London Assembly Transport Committee report into the Public Carriage Office, November 2005
In 2015, there were around 298,000 licensed drivers in England, of which 164,000 were private hire licences, 62,000 were taxi licences and 72,000 were dual licences. ...
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Woolwich Ferry
The Woolwich Ferry is a free vehicle and pedestrian ferry across the River Thames in East London, connecting Woolwich on the south bank with North Woolwich on the north. It is licensed and financed by London River Services, the maritime arm of Transport for London (TfL). Around two million passengers use the ferry each year. A ferry has operated on the Thames at Woolwich since the 14th century, and commercial crossings operated intermittently until the mid-19th. The free service opened in 1889 after tolls were abolished on bridges to the west of London. Traffic increased in the 20th century because of the rise in motor vehicle traffic and it remained popular because of the lack of nearby bridges. Pedestrian use dropped after the construction of a parallel foot tunnel and the extension of the Docklands Light Railway to Woolwich Arsenal station. Alternatives such as the Thames Gateway Bridge and Gallions Reach Crossing have been proposed as replacements, but there are no plans to ...
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London River Services
London River Services Limited is a division of Transport for London (TfL), which manages passenger transport—leisure-oriented tourist services and commuter services—on the River Thames in London. It does not own or operate any boats itself (except for the Woolwich Ferry), but licenses the services of operators. River service had been a common means of transport in London for centuries, but died off in the early 1900s, as transportation was enhanced (and river traffic somewhat blocked) with a proliferation of bridges and tunnels. With these numerous north–south crossings of the Thames, which is generally no more than 300m wide as it runs through central London, the revival of river boat services in London therefore mostly travel east or west along the Thames rather than across it; the only major cross-river ferry services are to be found further downstream where the river is wider, and there are far fewer bridge/tunnel crossings. The decision to revive London's river serv ...
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London Dial-a-Ride
London Dial-a-Ride run by Transport for London (TfL) is a door-to-door community transport service for people with a permanent or long term disability or health problem who are unable, or virtually unable to use public transport. In 2019, there were around 40,000 members of the scheme. History In December 1972, London Transport began operating a dial a ride service in Hampstead, aimed at both commuters and shoppers. This ended in 1976 due to high costs. In 1982, Camden Council set up London's first dial a ride scheme for disabled residents, with funding from the Greater London Council (GLC). Several London councils including Greenwich soon followed. Following the successful development of GAD-about in Greenwich, a clone prototype project was developed for London Transport which was then handed over in a modular form to allow easy implementation and scaling up. By the late 1980s, there were over 25 dial a ride groups across London, subsidised by a £7.2m grant from London R ...
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Tramlink
London Trams, previously Tramlink and Croydon Tramlink, is a light rail tram system serving Croydon and surrounding areas in South London, England. It began operation in 2000, the first tram system in the London region since 1952. It is managed by London Trams, a public body part of Transport for London (TfL), and has been operated by FirstGroup since 2017. Tramlink is one of two light rail networks in Greater London, the other being the Docklands Light Railway. The network consists of 39 stops along of track, on a mixture of street track shared with other traffic, dedicated track in public roads, and off-street track consisting of new rights-of-way, former railway lines, and one right-of-way where the Tramlink track runs parallel to a third rail-electrified Network Rail line. The network's lines coincide in central Croydon, with eastern termini at Beckenham Junction, Elmers End and New Addington, and a western terminus at Wimbledon, where there is an interchange for London ...
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