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LiveChat
LiveChat is an online customer service software with online chat, help desk software, and web analytics capabilities. It was first launched in 2002 and is currently developed and offered in a SaaS (software as a service) business model by LiveChat Software S.A. Companies use LiveChat as a single point of contact to manage from one software all customer service and online sales activities that normally are provided using channels (chat, email and social media) and multiple tools. Technology Technically, LiveChat is a proprietary software built with the use of multiple technologies, including JavaScript, Node.js, MySQL, ElasticSearch, C++ and Erlang. The entire platform consists of two main elements: *Website chat widget - embedded on customer's website and seen by the end users (website visitors) as a small chat box, traditionally displayed in the bottom right corner of the web browser. Chat widget is visible on desktop and mobile devices, either in the browser or as a part ...
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Livechat Software
LiveChat Software ( WSE: LVC) is a customer service software company and developer of LiveChat - software as a service-based help desk software and online chat software for e-commerce sales, customer support, and lead generation. The company has offices in Wrocław, Poland, and Boston, Massachusetts, United States. It serves more than 28,000 paid customers in over 150 countries, including Adobe, AirAsia, Best Buy, Better Business Bureau, ING, Huawei, Orange, and PayPal. History Founded in 2002 as LiveChat Sp. z o.o. ( LLC) in Wrocław, Poland, since October 2007 runs as a stock company. In October 2006 50% of company stock was bought by Capital Partners S.A., an investment and consultancy firm publicly listed at Warsaw Stock Exchange. In February 2008 Capital Partners S.A. decided to follow its strategy of having fewer companies but larger individual transactions and sold its entire stake along with another 13% of company stock to another publicly listed company, Gadu-Gadu ...
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Proprietary Software
Proprietary software is software that is deemed within the free and open-source software to be non-free because its creator, publisher, or other rightsholder or rightsholder partner exercises a legal monopoly afforded by modern copyright and intellectual property law to exclude the recipient from freely sharing the software or modifying it, and—in some cases, as is the case with some patent-encumbered and EULA-bound software—from making use of the software on their own, thereby restricting his or her freedoms. It is often contrasted with open-source or free software. For this reason, it is also known as non-free software or closed-source software. Types Origin Until the late 1960s computers—large and expensive mainframe computers, machines in specially air-conditioned computer rooms—were usually leased to customers rather than sold. Service and all software available were usually supplied by manufacturers without separate charge until 1969. Computer vendors ...
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User Interface Techniques
An interaction technique, user interface technique or input technique is a combination of Computer hardware, hardware and software elements that provides a way for computer users to accomplish a single task. For example, one can go back to the previously visited page on a Web browser by either Point-and-click, clicking a Button (computing), button, pressing a Computer keyboard keys, key, performing a mouse gesture or uttering a Hands-free computing, speech command. It is a widely used term in human-computer interaction. In particular, the term "new interaction technique" is frequently used to introduce a novel user interface design idea. Definition Although there is no general agreement on the exact meaning of the term "interaction technique", the most popular definition is from the computer graphics literature: A more recent variation is: The computing view From the computer's perspective, an interaction technique involves: * One or several input devices that capture u ...
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Windows Phone
Windows Phone (WP) is a discontinued family of mobile operating systems developed by Microsoft for smartphones as the replacement successor to Windows Mobile and Zune. Windows Phone featured a new user interface derived from the Metro design language. Unlike Windows Mobile, it was primarily aimed at the consumer market rather than the enterprise market. It was first launched in October 2010 with Windows Phone 7. Windows Phone 8 succeeded it in 2012, replacing the Windows CE-based kernel of Windows Phone 7 with the Windows NT kernel used by the PC versions of Windows (and, in particular, a large amount of internal components from Windows 8). Due to these changes, the OS was incompatible with all existing Windows Phone 7 devices, although it still supported apps originally developed for Windows Phone 7. In 2014, Microsoft released the Windows Phone 8.1 update, which introduced the Cortana virtual assistant, and Windows Runtime platform support to create cross-platform apps betwee ...
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BlackBerry OS
BlackBerry OS is a discontinued proprietary mobile operating system developed by Canadian company BlackBerry Limited for its BlackBerry line of smartphone handheld devices. The operating system provides multitasking and supports specialized input devices adopted by BlackBerry for use in its handhelds, particularly the trackwheel, trackball, and most recently, the trackpad and touchscreen. The BlackBerry platform natively supports corporate email, through Java Micro Edition MIDP 1.0 and, more recently, a subset of MIDP 2.0, which allows complete wireless activation and synchronization with Microsoft Exchange, Lotus Domino, or Novell GroupWise email, calendar, tasks, notes and contacts, when used with BlackBerry Enterprise Server. The operating system also supports WAP 1.2. Updates to the operating system were automatically available from wireless carriers that support the BlackBerry over the air software loading (OTASL) service. Third-party developers wrote software using ...
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IOS (Apple)
iOS (formerly iPhone OS) is a mobile operating system created and developed by Apple Inc. exclusively for its hardware. It is the operating system that powers many of the company's mobile devices, including the iPhone; the term also includes the system software for iPads predating iPadOS—which was introduced in 2019—as well as on the iPod Touch devices—which were discontinued in mid-2022. It is the world's second-most widely installed mobile operating system, after Android. It is the basis for three other operating systems made by Apple: iPadOS, tvOS, and watchOS. It is proprietary software, although some parts of it are open source under the Apple Public Source License and other licenses. Unveiled in 2007 for the first-generation iPhone, iOS has since been extended to support other Apple devices such as the iPod Touch (September 2007) and the iPad (introduced: January 2010; availability: April 2010.) , Apple's App Store contains more than 2.1 million iOS ap ...
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Mac OS X
macOS (; previously OS X and originally Mac OS X) is a Unix operating system developed and marketed by Apple Inc. since 2001. It is the primary operating system for Apple's Mac (computer), Mac computers. Within the market of desktop and laptop computers it is the Usage share of operating systems#Desktop and laptop computers, second most widely used desktop OS, after Microsoft Windows and ahead of ChromeOS. macOS succeeded the classic Mac OS, a Mac operating system with nine releases from 1984 to 1999. During this time, Apple cofounder Steve Jobs had left Apple and started another company, NeXT Computer, NeXT, developing the NeXTSTEP platform that would later be acquired by Apple to form the basis of macOS. The first desktop version, Mac OS X 10.0, was released in March 2001, with its first update, 10.1, arriving later that year. All releases from Mac OS X Leopard, Mac OS X 10.5 Leopard and after are UNIX 03 certified, with an exception for OS X Lion, OS X 10. ...
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Windows
Windows is a group of several proprietary graphical operating system families developed and marketed by Microsoft. Each family caters to a certain sector of the computing industry. For example, Windows NT for consumers, Windows Server for servers, and Windows IoT for embedded systems. Defunct Windows families include Windows 9x, Windows Mobile, and Windows Phone. The first version of Windows was released on November 20, 1985, as a graphical operating system shell for MS-DOS in response to the growing interest in graphical user interfaces (GUIs). Windows is the most popular desktop operating system in the world, with 75% market share , according to StatCounter. However, Windows is not the most used operating system when including both mobile and desktop OSes, due to Android's massive growth. , the most recent version of Windows is Windows 11 for consumer PCs and tablets, Windows 11 Enterprise for corporations, and Windows Server 2022 for servers. Genealogy By marketing ...
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Web Browser
A web browser is application software for accessing websites. When a user requests a web page from a particular website, the browser retrieves its files from a web server and then displays the page on the user's screen. Browsers are used on a range of devices, including desktops, laptops, tablets, and smartphones. In 2020, an estimated 4.9 billion people used a browser. The most used browser is Google Chrome, with a 65% global market share on all devices, followed by Safari with 18%. A web browser is not the same thing as a search engine, though the two are often confused. A search engine is a website that provides links to other websites. However, to connect to a website's server and display its web pages, a user must have a web browser installed. In some technical contexts, browsers are referred to as user agents. Function The purpose of a web browser is to fetch content from the World Wide Web or from local storage and display it on a user's device. This process ...
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Chats In LiveChat Application
Chat or chats may refer to: Communication * Conversation, particularly casual * Online chat, text message communication over the Internet in real-time * Synchronous conferencing, a formal term for online chat * SMS chat, a form of text messaging * A popular term for internet relay chat * Chat room or group chat * Video chat * Text messaging, person-to-person chat, i.e. non group chat Entertainment * ''Chat'' (magazine), a British weekly women's magazine * CHAT-FM, a radio station (94.5 FM) licensed to Medicine Hat, Alberta, Canada * CHAT-TV, a television station (channel 6) licensed to Medicine Hat, Alberta, Canada * ''Le Chat'', a Belgian comic strip * Sophia "Chat" Sanduval, a Marvel Comics character * ''Chat Chat'', a 1995 album by Takako Minekawa * Chat show, a radio and television format Places * Chat, Iran, a village in Iran * Chat, Kyrgyzstan, a village in Kyrgyzstan *Chat, Turkmenistan, a Russian fort at the mouth of the Sumbar River in 1879 * Chat, California, an alte ...
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Erlang (programming Language)
Erlang ( ) is a general-purpose, concurrent, functional programming language, and a garbage-collected runtime system. The term Erlang is used interchangeably with Erlang/OTP, or Open Telecom Platform (OTP), which consists of the Erlang runtime system, several ready-to-use components (OTP) mainly written in Erlang, and a set of design principles for Erlang programs. The Erlang runtime system is designed for systems with these traits: *Distributed *Fault-tolerant * Soft real-time * Highly available, non-stop applications *Hot swapping, where code can be changed without stopping a system. The Erlang programming language has immutable data, pattern matching, and functional programming. The sequential subset of the Erlang language supports eager evaluation, single assignment, and dynamic typing. A normal Erlang application is built out of hundreds of small Erlang processes. It was originally proprietary software within Ericsson, developed by Joe Armstrong, Robert Virding, an ...
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ElasticSearch
Elasticsearch is a search engine based on the Lucene library. It provides a distributed, multitenant-capable full-text search engine with an HTTP web interface and schema-free JSON documents. Elasticsearch is developed in Java and is dual-licensed under the source-available Server Side Public License and the Elastic license, while other parts fall under the proprietary ( ''source-available'') ''Elastic License''. Official clients are available in Java, .NET ( C#), PHP, Python, Ruby and many other languages. According to the DB-Engines ranking, Elasticsearch is the most popular enterprise search engine. History Shay Banon created the precursor to Elasticsearch, called Compass, in 2004. While thinking about the third version of Compass he realized that it would be necessary to rewrite big parts of Compass to "create a scalable search solution". So he created "a solution built from the ground up to be distributed" and used a common interface, JSON over HTTP, suitable for prog ...
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