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List Of Airport Service Quality Award Winners
This list of Airport Service Quality Award winners is a representation of the world's airports, which have been recognised by the Airports Council International (ACI) to be leading in customer satisfaction and have thus received an ''Airport Service Quality Award'' (ASQ). The ACI gives out the ASQ, based on passenger satisfaction ratings in the ASQ Survey, which is a global survey based on interviews with passengers on the day of travel. Only airports which have participated in all four quarters of the year and followed the sampling methodology of the ACI are eligible for an Award. Along with the ''World Airport Awards'' by Skytrax Skytrax (originally known as Inflight Research Services) is a United Kingdom–based consultancy which runs an airline and airport review and ranking site. Services Skytrax conducts research for commercial airlines, as well as taking surveys ..., this award is considered one of the most prestigious accolades in the industry.
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Incheon International Airport
Incheon International Airport (IIA; ) (sometimes referred to as Seoul–Incheon International Airport) is the largest airport in South Korea. It is the primary airport serving the Seoul Capital Area and one of the largest and busiest airports in the world. As of 2021, the airport has been rated by Skytrax as the fourth best airport in the world. Skytrax also has rated the airport as the world's best international transit airport and one of the world's cleanest airports. The airport is one of Skytrax's 5-star airports and also has been awarded for the best airport security in 2021. During the entire run of the best airport worldwide ranking by Airports Council International (ACI) from 2005 to 2011, Incheon International Airport topped the ranking every year. ACI also rated the airport as the best airport in Asia-Pacific for 10 consecutive years from 2006 to 2016 until the ranking series ended in 2017. The airport has a golf course, spa, private sleeping rooms, an ice sk ...
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Beijing Capital International Airport
Beijing Capital International Airport is one of two international airports serving Beijing, the other one being Beijing Daxing International Airport (PKX). It is located northeast of Beijing's city center, in an exclave of Chaoyang District and the surroundings of that exclave in suburban Shunyi District. The airport is owned and operated by the Beijing Capital International Airport Company Limited, a state-controlled company. The airport's IATA Airport code, PEK, is based on the city's former romanized name, Peking. Beijing Capital has rapidly ascended in rankings of the world's busiest airports in the past decade. It had become the busiest airport in Asia in terms of passenger traffic and total traffic movements by 2009. It was the world's second busiest airport in terms of passenger traffic between 2010 and 2021. The airport registered 557,167 aircraft movements (takeoffs and landings), ranking 6th in the world in 2012. In terms of cargo traffic, Beijing airport has a ...
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Devi Ahilya Bai Holkar Airport
Devi Ahilya Bai Holkar Airport is an international airport that principally serves Indore and adjacent regions in Madhya Pradesh. It is the busiest airport in Central India and is located west of Indore. According to the statistics released by the Airports Authority of India (AAI), the agency responsible for the maintenance and management of the airport, it was the 18th busiest airport in India by passenger traffic in the year 2018-19. The airport is named after Maharani Ahilya Bai Holkar of Indore, belonging to the Holkar dynasty of the Maratha Empire. Devi Ahilya Bai Holkar Airport was adjudged as the best airport in under 20 lakh (2 million) annual passenger footfall category in Asia-Pacific region in the Airports Council International (ACI)'s airport service quality (ASQ) rankings for the year 2017. The World Book of Records, UK bestowed Worlds Standardisation Certification to Devi Ahilya Bai Holkar Airport for the achievement of ACI Award 2017 on 9 April 2018. Since 24 ...
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Ngurah Rai Airport
I Gusti Ngurah Rai International Airport ( id, Bandar Udara Internasional I Gusti Ngurah Rai) , is the main airport in Bali, located 13 km south of Denpasar. Ngurah Rai is the second busiest airport in Indonesia after Soekarno–Hatta International Airport. In 2018, the airport served 23,779,178 passengers. The airport has category IX and is capable of serving wide-body aircraft including the Boeing 747-8 and Airbus A380. Airport Council International has awarded Ngurah Rai International Airport as the world's third best airport (with 15-25 million passengers each year) in 2016 based on their services. The airport is named after I Gusti Ngurah Rai, a Balinese hero who died on 20 November 1946 in a ''puputan'' (fight to the death) against the Dutch at Marga in Tabanan, where the Dutch defeated his company with air support, killing Ngurah Rai and 95 others during the Indonesian Revolution in 1946.Pringle, p 161 Location The airport is located in Tuban between Kuta and Ji ...
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Chhatrapati Shivaji Maharaj International Airport
Chhatrapati Shivaji Maharaj International Airport is an international airport serving Mumbai and the Mumbai Metropolitan Region (MMR). It is the second busiest airport in the country in terms of total and international passenger traffic after Delhi, and was the 14th busiest airport in Asia and 41st busiest airport in the world by passenger traffic in calendar year 2019. Its passenger traffic was about 49.8 million in year 2018. It is also the second busiest airport in terms of cargo traffic. In March 2017, the airport surpassed London's Gatwick Airport as the world's busiest to operate a single runway at a time. This was later surpassed again by Gatwick Airport at the end of 2019 due to passenger numbers falling at Mumbai. The airport's IATA code ''BOM'' is associated with "Bombay", the city's former legal name. It has two operating terminals spread over a total land area of and handles about 950 aircraft movements per day. It handled a record of 1,007 aircraft m ...
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Chandigarh International Airport
Shaheed Bhagat Singh International Airport is a civil enclave customs airport serving the city of Chandigarh. The airport is located in the village of Jhiurheri, Mohali, Punjab. The airport caters to six domestic airlines and connects Chandigarh to 17 domestic destinations and 2 international destinations. The airport was awarded as the 'Best Airport by Hygiene Measures' in Asia-Pacific in 2021, by Airports Council International. History Chandigarh Airport operated all its civil and commercial operations from the civil enclave of the Indian Air Force Station. Indian Airlines started operating flights from Chandigarh to Delhi in the 1970s. A new airport building was constructed in the civil enclave and was opened on 14 April 2011. This air terminal was declared a customs airport on 19 August 2011, making it eligible for a limited number of international flights, but no international flight ever operated from this terminal. In 2008, the Government of Punjab acquired 304.04 acr ...
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Raja Bhoj International Airport
Raja Bhoj Airport is the primary airport serving Bhopal, capital of the Indian state of Madhya Pradesh. Named after the 10th century Paramara king Raja Bhoj, it is the second busiest airport in Madhya Pradesh after Devi Ahilya Bai Holkar Airport in Indore in terms of passenger movement and aircraft movement. Bhopal Airport is set to get the Maintenance, Repair and Overhaul (MRO) facility due to its advantageous central location in India. It is located in the north-western side of Bhopal, 15 kilometers away from the Bhopal Junction railway station in the city centre, and 20 kilometers away from the Rani Kamalapati (Habibganj) Railway Station in the south of the city. The airport is also near the intersection of National Highway 46 (which forms a ring-road around Bhopal) and State Highway 18, which connects Bhopal to Indore. Development Runway In 2010, the length of the runway was increased to , making it possible for larger aircraft to land at Bhopal. The first direct seasona ...
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Tianjin Binhai International Airport
Tianjin Binhai International Airport , originally Tianjin Zhangguizhuang Airport is an airport located in Dongli District, Tianjin. It is one of the major air cargo centers in the People's Republic of China. It is the hub airport for Tianjin Airlines, established in 2004, and privately owned Okay Airways, as well as a focus city for Air China. In 2017, Tianjin Binhai International Airport handled 21,005,001 passengers, a growth of 24.5% over 2016, making it the 19th busiest airport in China. The airport is also the site of the Airbus A320 final assembly line which started operations in 2008, and Airbus A330 Completion and Delivery Center which was completed by the end of 2017. In 2018, Hainan Airlines started operating flights to Vancouver, making it the first intercontinental route serving the airport. However, the route was terminated in January 2019. Development of the airport Before 2005, commercial flights were handles in what is now the airport's cargo terminal. In 200 ...
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Taoyuan International Airport
Taiwan Taoyuan International Airport is an international airport serving Taipei and northern Taiwan. Located about west of Taipei in Dayuan District, Taoyuan, the airport is Taiwan's largest. It was also the busiest airport in Taiwan before the COVID-19 pandemic which began in 2020. It is operated by the Taoyuan International Airport Corporation. In 2016, it was ranked the best airport for its size in the Asia-Pacific region by Airports Council International. The airport opened for commercial operations in 1979 as Chiang Kai-shek International Airport and was renamed in 2006. It is an important regional trans-shipment center, passenger hub, and gateway for destinations in Asia, and is one of two international airports that serve Taipei. The other, Taipei Songshan Airport, is located within city limits and served as Taipei's only international airport until 1979. Songshan now mainly serves chartered flights, intra-island flights, and limited international flights. In 2018, Ta ...
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Guangzhou Baiyun International Airport
Guangzhou Baiyun International Airport is the major airport of Guangzhou, Guangdong province, in Southern China. Both airport codes were inherited from the former Baiyun Airport, and the IATA code is derived from Guangzhou's historical romanization ''Canton''. Baiyun Airport serves as a hub for China Southern Airlines, FedEx Express, 9 Air, Hainan Airlines and Shenzhen Airlines. In 2020, due to the impact of the COVID-19 pandemic on aviation, it was the world's busiest airport by passenger traffic, handling 43.8 million passengers. In 2021, Guangzhou Baiyun International Airport was the world's eighth- busiest airport by passenger traffic, with 40.2 million passengers handled, making it also the busiest airport outside the United States, and the busiest in China. As for cargo traffic, the airport was China's second-busiest, as well as the second-busiest airport worldwide in terms of aircraft movements. Overview 1932–2004 The old Baiyun Airport opened in 1932. Due to the e ...
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Sanya Phoenix International Airport
Sanya Phoenix International Airport is an airport serving the city of Sanya in Hainan, the southernmost province of China. It is located about northwest of the city center. Sanya Phoenix International Airport is a main airport hub and comprises close to ten thousand acres. The runway is about long and wide, which satisfies the take off and landing requirements of a fully weighted Boeing 747, Airbus A340 or other large aircraft. It is the second busiest airport in Hainan, the busiest being Haikou Meilan International Airport. However, it was the first airport in Hainan to launch transcontinental air service, when Transaero Airlines started operating non-stop to Sanya from Moscow as early as 2007. The service was discontinued after Transaero ceased operations in 2015. Since 2017, several Russian airlines including IrAero, Alrosa and Azur Air have begun operating from various Russian cities, fueling the growth of tourism from Russia in Hainan. In 2017, it was the 20th busi ...
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Chhatrapati Shivaji International Airport
Chhatrapati Shivaji Maharaj International Airport is an international airport serving Mumbai and the Mumbai Metropolitan Region (MMR). It is the second busiest airport in the country in terms of total and international passenger traffic after Delhi, and was the 14th busiest airport in Asia and 41st busiest airport in the world by passenger traffic in calendar year 2019. Its passenger traffic was about 49.8 million in year 2018. It is also the second busiest airport in terms of cargo traffic. In March 2017, the airport surpassed London's Gatwick Airport as the world's busiest to operate a single runway at a time. This was later surpassed again by Gatwick Airport at the end of 2019 due to passenger numbers falling at Mumbai. The airport's IATA code ''BOM'' is associated with "Bombay", the city's former legal name. It has two operating terminals spread over a total land area of and handles about 950 aircraft movements per day. It handled a record of 1,007 aircraft mov ...
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