This list of Airport Service Quality Award winners is a representation of the world's airports, which have been recognised by the

Airports Council International Airports Council International (ACI) is an organization of airport authorities aimed at unifying industry practices for airport standards. Established in 1991, its headquarters (ACI World) are based in Montreal, Quebec, Canada, and its members ...

(ACI) to be leading in customer satisfaction and have thus received an ''Airport Service Quality Award'' (ASQ). The ACI gives out the ASQ, based on passenger satisfaction ratings in the ASQ Survey, which is a global survey based on interviews with passengers on the day of travel. Only airports which have participated in all four quarters of the year and followed the sampling methodology of the ACI are eligible for an Award. Along with the ''World Airport Awards'' by

Skytrax Skytrax (originally known as Inflight Research Services) is a United Kingdom–based consultancy which runs an airline and airport review and ranking site. Services Skytrax conducts research for commercial airlines, as well as taking surveys ...

, this award is considered one of the most prestigious accolades in the industry."World's best airports announced – Asia dominates"
''CNN Go''. 15 February 2012. Retrieved 12 April 2012

Best Airports Worldwide

Best Airport by Region

Africa

Over 20 million passengers

Under 20 million passengers

Asia - Pacific

Over 20 million passengers

Under 20 million passengers

Europe

Over 20 million passengers

Under 20 million passengers

Latin America & Caribbean

Over 20 million passengers

Under 20 million passengers

Middle East

North America

Over 20 million passengers

Under 20 million passengers

Best Airport by Size

Over 40 million

25-40 million

15-25 million

5-15 million

Fewer than 5 million

Best Airport by Size and Region

Best Improvement

Best Domestic Airport

This award recognises airports, based on the results for overall satisfaction as rated solely by domestic passengers. The award has been replaced with the "Best Regional Airport" award in 2010.

Best Regional Airport

This award, replacing the "Best Domestic Airport" in 2010, has been classified since 2012 as recognising only airports with 2 million passengers or less.

Airport People Awards

This award recognizes those airports which have been rated by passengers as having the most courteous and helpful airport, airline and security staff.

References

{{Reflist

External links

Official website of the ACI
Airport Service Quality Award winners