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KwikChex
KwikChex is an online investigation and reputation management firm founded by Chris Emmins. It was founded in Bournemouth, United Kingdom in 2010, and moved to Taunton in 2018. It is particularly known for its work in consumer protection, including creating and managing the Timeshare Task Force and for challenging the authenticity of content on online review websites. Investigations Emmins believes that TripAdvisor unfairly and inconsistently penalises small businesses when a person connected to the business posts reviews, while larger businesses are not penalised in the same way. He has particularly questioned the integrity of TripAdvisor's Chinese operation: Emmins identified “amazingly prolific” reviewers on the TripAdvisor's Chinese site, including one who had posted 2,633 reviews between 2010 and 2014. In 2010 the company was canvassing a group defamation action against TripAdvisor for carrying hostile reviews invented or exaggerated, or posted by business rivals. In ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Trustpilot
Trustpilot Group plc, is a Danish consumer business operating a review website founded in Denmark in 2007 which hosts reviews of businesses worldwide. Nearly 1 million new reviews are posted each month. The site offers freemium services to businesses. It is listed on the London Stock Exchange, but has been criticised for the publication of fake reviews, and allowing companies to remove negative reviews. History Trustpilot was founded by the company’s current CEO, Peter Holten Mühlmann, in Denmark in 2007. He started the company when his parents started shopping online. At the time, he was studying at Aarhus University, School of Business and Social Sciences and would later leave university to pursue Trustpilot. After raising $3 million in early venture funding from 2008 to 2010, Trustpilot received an initial capital injection from SEED Capital Denmark and Northzone in November 2011. One year later, Index Ventures, SEED Capital Denmark and Northzone invested $13 million in Se ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Advertising Standards Authority (United Kingdom)
The Advertising Standards Authority (ASA) is the self-regulatory organisation of the advertising industry in the United Kingdom. The ASA is a non-statutory organisation and so cannot interpret or enforce legislation. However, its code of advertising practice broadly reflects legislation in many instances. The ASA is not funded by the British government, but by a levy on the advertising industry. Its role is to "regulate the content of advertisements, sales promotions and direct marketing in the UK" by investigating "complaints made about ads, sales promotions or direct marketing", and deciding whether such advertising complies with its advertising standards codes. These codes stipulate that "before distributing or submitting a marketing communication for publication, marketers must hold documentary evidence to prove all claims, whether direct or implied, that are capable of objective substantiation" and that "no marketing communication should mislead, or be likely to mislead, ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Reputation Management
Reputation management, originally a public relations term, refers to the influencing, controlling, enhancing, or concealing of an individual's or group's reputation. The growth of the internet and social media led to growth of reputation management companies, with search results as a core part of a client's reputation. Online reputation management, sometimes abbreviated as ORM, focuses on the management of product and service search engine results. Ethical grey areas include mug shot removal sites, astroturfing customer review sites, censoring complaints, and using search engine optimization tactics to influence results. In other cases, the ethical lines are clear; some reputation management companies are closely connected to websites that publish unverified and libelous statements about people. Such unethical companies charge thousands of dollars to remove these posts – temporarily – from their websites. This field of public relations has developed extensively, with ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Bournemouth
Bournemouth () is a coastal resort town in the Bournemouth, Christchurch and Poole council area of Dorset, England. At the 2011 census, the town had a population of 183,491, making it the largest town in Dorset. It is situated on the Southern England, English south coast, equidistant () from Dorchester, Dorset, Dorchester and Southampton. Bournemouth is part of the South East Dorset conurbation, which has a population of 465,000. Before it was founded in 1810 by Lewis Tregonwell, the area was a deserted heathland occasionally visited by fishermen and smugglers. Initially marketed as a health resort, the town received a boost when it appeared in Augustus Granville's 1841 book, ''The Spas of England''. Bournemouth's growth accelerated with the arrival of the railway, and it became a town in 1870. Part of the Historic counties of England, historic county of Hampshire, Bournemouth joined Dorset for administrative purposes following the Local Government Act 1972, reorganisation of l ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Taunton
Taunton () is the county town of Somerset, England, with a 2011 population of 69,570. Its thousand-year history includes a 10th-century monastic foundation, Taunton Castle, which later became a priory. The Normans built a castle owned by the Bishops of Winchester. Parts of the inner ward house were turned into the Museum of Somerset and Somerset Military Museum. For the Second Cornish uprising of 1497, Perkin Warbeck brought an army of 6,000; most surrendered to Henry VII on 4 October 1497. On 20 June 1685 the Duke of Monmouth crowned himself King of England here in a rebellion, defeated at the Battle of Sedgemoor. Judge Jeffreys led the Bloody Assizes in the Castle's Great Hall. The Grand Western Canal reached Taunton in 1839 and the Bristol and Exeter Railway in 1842. Today it hosts Musgrove Park Hospital, Somerset County Cricket Club, is the base of 40 Commando, Royal Marines, and is home to the United Kingdom Hydrographic Office on Admiralty Way. The popular Taunton flow ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Consumer Protection
Consumer protection is the practice of safeguarding buyers of goods and services, and the public, against unfair practices in the marketplace. Consumer protection measures are often established by law. Such laws are intended to prevent businesses from engaging in fraud or specified unfair practices in order to gain an advantage over competitors or to mislead consumers. They may also provide additional protection for the general public which may be impacted by a product (or its production) even when they are not the direct purchaser or consumer of that product. For example, government regulations may require businesses to disclose detailed information about their products—particularly in areas where public health or safety is an issue, such as with food or automobiles. Consumer protection is linked to the idea of consumer rights and to the formation of consumer organizations, which help consumers make better choices in the marketplace and pursue complaints against businesses. ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Online Review
A customer review is an evaluation of a product or service made by someone who has purchased and used, or had experience with, a product or service. Customer reviews are a form of customer feedback on electronic commerce and online shopping sites. There are also dedicated review sites, some of which use customer reviews as well as or instead of professional reviews. The reviews may themselves be graded for usefulness or accuracy by other users. History Before the advent of the internet, methods by which customers could review products and services included customer comment boxes and customer service helplines. These methods are still in existence today although internet review sites have grown significantly in recent years. Reliability The reliability of customer reviews has been questioned. Abuses akin to ballot stuffing of favourable reviews by the seller (known as incentivized reviews), or negative reviews by competitors, need to be policed by the review host site. Indeed, g ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Accor Hotels
Accor S.A. is a French multinational hospitality company that owns, manages and franchises hotels, resorts and vacation properties. It is the largest hospitality company in Europe, and the sixth largest hospitality company worldwide. Accor operates in 5,300 locations in over 110 countries. Its total capacity is approximately 777,714 rooms. It owns and operates brands in many segments of hospitality: Luxury ( Raffles, Fairmont, Sofitel), premium (MGallery, Pullman, Swissôtel), midscale (Novotel, Mercure, Adagio), and economy (ibis, hotelF1). Accor also owns companies specialized in digital hospitality and event organization, such as onefinestay, D-Edge, ResDiary, John Paul, Potel & Chabot and Wojo. The company is headquartered in Issy-les-Moulineaux, France, and is a constituent of the CAC Next 20 index in the Paris stock exchange. History From Novotel to Accor In 1967, Paul Dubrule and Gérard Pélisson founded the hospitality group Société d'investissement et d'exp ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
BBC News
BBC News is an operational business division of the British Broadcasting Corporation (BBC) responsible for the gathering and broadcasting of news and current affairs in the UK and around the world. The department is the world's largest broadcast news organisation and generates about 120 hours of radio and television output each day, as well as online news coverage. The service maintains 50 foreign news bureaus with more than 250 correspondents around the world. Deborah Turness has been the CEO of news and current affairs since September 2022. In 2019, it was reported in an Ofcom report that the BBC spent £136m on news during the period April 2018 to March 2019. BBC News' domestic, global and online news divisions are housed within the largest live newsroom in Europe, in Broadcasting House in central London. Parliamentary coverage is produced and broadcast from studios in London. Through BBC English Regions, the BBC also has regional centres across England and national news c ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Just Eat
Just Eat (formerly known legally as Just Eat plc) is an online food order and delivery brand of Netherlands-based Just Eat Takeaway.com, and a former food delivery company. Just Eat was founded as a separate company in 2001 in Kolding, Denmark, and headquartered in London, United Kingdom from 2006 until its merger in 2020. Just Eat acts as an intermediary between independent takeaway food outlets and customers. The service operates under this brand name in seven countries. The platform enables customers to search for local takeaway restaurants, place orders and pay online, and to choose from pick-up or delivery options. The company Just Eat plc acquired SkipTheDishes in Canada and Menulog in Australia and New Zealand. It was listed separately on the London Stock Exchange until it was acquired by Takeaway.com in February 2020; the two companies were merged to form Just Eat Takeaway.com, which replaced Just Eat's listing on the London Stock Exchange. History Five Danish entr ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Wired (magazine)
''Wired'' (stylized as ''WIRED'') is a monthly American magazine, published in print and online editions, that focuses on how emerging technologies affect culture, the economy, and politics. Owned by Condé Nast, it is headquartered in San Francisco, California, and has been in publication since March/April 1993. Several spin-offs have been launched, including '' Wired UK'', ''Wired Italia'', ''Wired Japan'', and ''Wired Germany''. From its beginning, the strongest influence on the magazine's editorial outlook came from founding editor and publisher Louis Rossetto. With founding creative director John Plunkett, Rossetto in 1991 assembled a 12-page prototype, nearly all of whose ideas were realized in the magazine's first several issues. In its earliest colophons, ''Wired'' credited Canadian media theorist Marshall McLuhan as its "patron saint". ''Wired'' went on to chronicle the evolution of digital technology and its impact on society. ''Wired'' quickly became recognized ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
