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Financial Ombudsman Service (Australia)
The Financial Ombudsman Service (FOS) was a member-funded Australian ombudsman service that provided external dispute resolution for consumers who were unable to resolve complaints with member financial services organisations. the FOS had approximately 5,500 licensed member organisations that included banks, insurers, credit providers, financial advisers and planners, debt collection agencies and other businesses that provide financial products and services; together with an additional 8,000 authorised credit representatives. The Service is governed by its term of reference which allow for it to hear matters within six years of the first knowledge of a financial loss and, since January 2015, for the Service to award remedies capped at 309,000. In 2015–6, the FOS received 34,095 disputes and closed 32,871 disputes; a seven per cent increase on the number of disputes received during the previous year and a five per cent decrease on the number of disputes closed. The FOS was le ...
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Ombudsman
An ombudsman (, also ,), ombud, ombuds, ombudswoman, ombudsperson or public advocate is an official who is usually appointed by the government or by parliament (usually with a significant degree of independence) to investigate complaints and attempt to resolve them, usually through recommendations (binding or not) or mediation. Ombudsmen sometimes also aim to identify systemic issues leading to poor service or breaches of people's rights. At the national level, most ombudsmen have a wide mandate to deal with the entire public sector, and sometimes also elements of the private sector (for example, contracted service providers). In some cases, there is a more restricted mandate, for example with particular sectors of society. More recent developments have included the creation of specialized children's ombudsmen. In some countries, an inspector general, citizen advocate or other official may have duties similar to those of a national ombudsman and may also be appointed by a legi ...
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Michael Lavarch
Michael Hugh Lavarch AO (born 8 June 1961) is an Australian lawyer, educator and former politician. He was the Attorney-General for Australia between 1993 and 1996, and from 2004 to 2012 was Executive Dean of the Faculty of Law at Queensland University of Technology (QUT), his alma mater, where he has been since then emeritus professor. he is co-chair, with Jackie Huggins, of the Eminent Panel for the Indigenous treaty process in Queensland. Early life and education Lavarch earned his Bachelor of Laws at the Queensland University of Technology (QUT). Career Lavarch commenced his legal career in Brisbane as a solicitor. He gained Australian Labor Party endorsement for the electorate of Fisher in Queensland's Sunshine Coast, and was elected to the Federal Parliament at the 1987 election. He served three terms in the Parliament until 1996, being appointed Attorney-General of Australia in 1993. By the 1993 election, boundary changes had erased Lavarch's majority and made ...
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Financial Regulatory Authorities Of Australia
Finance is the study and discipline of money, currency and capital assets. It is related to, but not synonymous with economics, the study of production, distribution, and consumption of money, assets, goods and services (the discipline of financial economics bridges the two). Finance activities take place in financial systems at various scopes, thus the field can be roughly divided into personal, corporate, and public finance. In a financial system, assets are bought, sold, or traded as financial instruments, such as currencies, loans, bonds, shares, stocks, options, futures, etc. Assets can also be banked, invested, and insured to maximize value and minimize loss. In practice, risks are always present in any financial action and entities. A broad range of subfields within finance exist due to its wide scope. Asset, money, risk and investment management aim to maximize value and minimize volatility. Financial analysis is viability, stability, and profitability assessment ...
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Ombudsmen In Australia
Ombudsmen in Australia are independent agencies who assist when a dispute arises between individuals and industry bodies or government agencies. Government ombudsman services are free to the public, like many other ombudsman and dispute resolution services, and are a means of resolving disputes outside of the court systems. Australia has an ombudsman assigned for each state; as well as an ombudsman for the Commonwealth of Australia. As laws differ between states just one process, or policy, cannot be used across the Commonwealth. All government bodies are within the jurisdiction of the ombudsman. The Commonwealth Ombudsman is also the Defence Force Ombudsman, Immigration Ombudsman, Postal Industry Ombudsman, Law Enforcement Ombudsman, VET Student Loans Ombudsman, Overseas Students Ombudsman and the Private Health Insurance Ombudsman. Many industries, such as aged care, banking, energy and water, telecommunications, etc., also have ombudsmen or similar bodies that assist with disp ...
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Credit Ombudsman Service
The Financial Ombudsman Service (FOS) was a member-funded Australian ombudsman service that provided external dispute resolution for consumers who were unable to resolve complaints with member financial services organisations. The Credit and Investments Ombudsman (CIO) (until 2014 known as the Credit Ombudsman Service) is an Australian alternative dispute resolution or ombudsman that helps settle disputes between consumers and financial credit providers. The Credit and Investments Ombudsman is one of the largest External Dispute Resolution (EDR) schemes in Australia by number of members, totaling over 22,000 in 2016. History It was established in 2003 as a result of the Mortgage & Finance Association of Australia ('MFAA') self-regulation, originally called the Mortgage Industry Ombudsman Scheme (MIOS). It later expanded its remit to include non-bank lending and other credit services, changing its name to the Credit Ombudsman Service Limited (COSL) to reflect this broader jurisd ...
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Department Of The Treasury (Australia)
The Treasury, fully Department of the Treasury, is the Australian Government ministerial department responsible for economic policy, fiscal policy, market regulation, and the Australian federal budget. The Treasury is one of only two government departments that have existed continuously since Federation in 1901, the other being the Attorney-General's Department. The most senior public servant in the Treasury is the department secretary, currently Steven Kennedy who was appointed in September 2019. Ministerial responsibility for the department lies with the Treasurer, currently Jim Chalmers who took office in the Albanese government in May 2022. History The Australian Treasury was established in Melbourne in January 1901, after the federation of the six Australian colonies. In 1910, the federal government passed the ''Australian Notes Act 1910'' which gave control over the issue of Australian bank notes to The Treasury and prohibited the circulation of state notes and withdr ...
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Australian House Of Representatives
The House of Representatives is the lower house of the bicameral Parliament of Australia, the upper house being the Senate. Its composition and powers are established in Chapter I of the Constitution of Australia. The term of members of the House of Representatives is a maximum of three years from the date of the first sitting of the House, but on only one occasion since Federation has the maximum term been reached. The House is almost always dissolved earlier, usually alone but sometimes in a double dissolution of both Houses. Elections for members of the House of Representatives are often held in conjunction with those for the Senate. A member of the House may be referred to as a "Member of Parliament" ("MP" or "Member"), while a member of the Senate is usually referred to as a "Senator". The government of the day and by extension the Prime Minister must achieve and maintain the confidence of this House in order to gain and remain in power. The House of Representatives c ...
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The Australian
''The Australian'', with its Saturday edition, ''The Weekend Australian'', is a broadsheet newspaper published by News Corp Australia since 14 July 1964.Bruns, Axel. "3.1. The active audience: Transforming journalism from gatekeeping to gatewatching." (2008). "''The Australian'' has long positioned itself as a loyal supporter of the incumbent government of Prime Minister John Howard, and is widely regarded as generally favouring the conservative side of politics." As the only Australian daily newspaper distributed nationally, its readership of both print and online editions was 2,394,000. Its editorial line has been self-described over time as centre-right. Parent companies ''The Australian'' is published by News Corp Australia, an asset of News Corp, which also owns the sole daily newspapers in Brisbane, Adelaide, Hobart, and Darwin, and the most circulated metropolitan daily newspapers in Sydney and Melbourne. News Corp's Chairman and Founder is Rupert Murdoch. ''Th ...
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Choice (Australian Consumer Organisation)
Most commonly known as CHOICE (all capitals), the Australian Consumers' Association is an Australian not for profit consumer advocacy organisation. It is an independent membership based organisation founded in 1959 that researches and campaigns on behalf of Australian consumers. It is similar to the Consumers Union in the United States and Which? in the United Kingdom, who are considered sister organisations. It is the largest consumer organisation in Australia. Operations CHOICE's job is to stand up against companies doing the wrong thing. The aim of the organisation is to provide up-to-date information across a wide range of consumer issues that allows individuals to make informed consumer decisions. It also lobbies for change on behalf of consumers when required. CHOICE tests and rates a range of products and services, including appliances, baby products, electronics and home entertainment, computers, food and health, and financial products and services. More than 200, ...
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Nick Xenophon
Nick Xenophon ( Nicholas Xenophou; born 29 January 1959) is an Australian politician and lawyer who was a Senator for South Australia from 2008 to 2017. He was the leader of two political parties: Nick Xenophon Team federally, and Nick Xenophon's SA-BEST in South Australia. In October 2017, Xenophon resigned from the Australian Senate to contest a seat in the House of Assembly at the 2018 South Australian state election. From 1997 to 2007, he was a member of the South Australian Legislative Council, serving as an independent on a No Pokies policy platform. When the Nick Xenophon Team changed its name to Centre Alliance, Xenophon himself ceased to be directly involved with the party. Xenophon initially focused on his central anti-gambling policy, but also embraced other issues in federal parliament such as civil liberties, defence, education, foreign policy, health, infrastructure, manufacturing, national security, and regional affairs. Xenophon failed in his central mission ...
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Hansard
''Hansard'' is the traditional name of the transcripts of parliamentary debates in Britain and many Commonwealth countries. It is named after Thomas Curson Hansard (1776–1833), a London printer and publisher, who was the first official printer to the Parliament at Westminster. Origins Though the history of the ''Hansard'' began in the British parliament, each of Britain's colonies developed a separate and distinctive history. Before 1771, the British Parliament had long been a highly secretive body. The official record of the actions of the House was publicly available but there was no record of the debates. The publication of remarks made in the House became a breach of parliamentary privilege, punishable by the two Houses of Parliament. As the populace became interested in parliamentary debates, more independent newspapers began publishing unofficial accounts of them. The many penalties implemented by the government, including fines, dismissal, imprisonment, and investigati ...
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Supreme Court Of Victoria
The Supreme Court of Victoria is the highest court in the Australian state of Victoria. Founded in 1852, it is a superior court of common law and equity, with unlimited and inherent jurisdiction within the state. The Supreme Court comprises two divisions: the Trial Division, which oversees its original jurisdiction, and the Court of Appeal, which deals with its appellate jurisdiction, and is frequently referred to as a court in its own right. Although the Supreme Court is theoretically vested with unlimited jurisdiction, it generally only hears, at trial, criminal cases in instances of murder, manslaughter or treason, and civil cases where the statement of claim is in excess of the Magistrates' Court limit of $100,000. The court hears appeals from the County Court, as well as limited appeals from the Magistrates' Court. Decisions of the Supreme Court are appealable to the High Court of Australia. The building itself is on the Victorian Heritage Register. Jurisdiction Th ...
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