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EN 16114
EN 16114 "Management consultancy services" is a standard published by the European Committee for Standardization (CEN) on September 28, 2011. It focuses on the providing of management consulting services by management consultancy service providers (MCSPs). Description This standard was developed by CEN project committee CEN/PC 381. The group started work on EN 16114 on 8 and 9 September 2008 in Milan at the offices of APCO and the Italian standardization body ( UNI), managed with the technical secretariat of UNI. Three years later, the standard was first presented on November 9, 2011 at an event in Brussels at the headquarters of CEN and European Committee for Electrotechnical Standardization (CENELEC) in the presence of representatives from the European Union and the International Council of Management Consulting Institutes (ICMCI) and the European Federation of Management Consultancies Associations (FEACO). Subsequently, in the year 2016, the CEN has turned the PC 381 (Project ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
European Committee For Standardization
The European Committee for Standardization (CEN, french: Comité Européen de Normalisation) is a public standards organization whose mission is to foster the economy of the European Single Market and the wider European continent in global trading, the welfare of European citizens and the environment by providing an efficient infrastructure to interested parties for the development, maintenance and distribution of coherent sets of standards and specifications. The CEN was founded in 1961. Its thirty-four national members work together to develop European Standards (ENs) in various sectors to build a European internal market for goods and services and to position Europe in the global economy. CEN is officially recognized as a European standards body by the European Union, European Free Trade Association and the United Kingdom; the other official European standards bodies are the European Committee for Electrotechnical Standardization (CENELEC) and the European Telecommunicati ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Management Consulting
Management consulting is the practice of providing consulting services to organizations to improve their performance or in any way to assist in achieving organizational objectives. Organizations may draw upon the services of management consultants for a number of reasons, including gaining external (and presumably objective) advice and accessing consultants' specialized expertise regarding concerns that call for additional oversight. As a result of their exposure to and relationships with numerous organizations, consulting firms are typically aware of industry "best practices". However, the specific nature of situations under consideration may limit the ability or appropriateness of transferring such practices from one organization to another. Management consulting is an additional service to internal management functions and, for various legal and practical reasons, may not be seen as a replacement for internal management. Unlike interim management, management consultants do not ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Milan
Milan ( , , Lombard: ; it, Milano ) is a city in northern Italy, capital of Lombardy, and the second-most populous city proper in Italy after Rome. The city proper has a population of about 1.4 million, while its metropolitan city has 3.26 million inhabitants. Its continuously built-up urban area (whose outer suburbs extend well beyond the boundaries of the administrative metropolitan city and even stretch into the nearby country of Switzerland) is the fourth largest in the EU with 5.27 million inhabitants. According to national sources, the population within the wider Milan metropolitan area (also known as Greater Milan), is estimated between 8.2 million and 12.5 million making it by far the largest metropolitan area in Italy and one of the largest in the EU.* * * * Milan is considered a leading alpha global city, with strengths in the fields of art, chemicals, commerce, design, education, entertainment, fashion, finance, healthcar ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Ente Nazionale Italiano Di Unificazione
Ente Nazionale Italiano di Unificazione (Italian National Unification, acronym UNI) is a private non-profit association that performs regulatory activities in Italy across industrial, commercial, and service sectors, with the exception of electrical engineering and electronic competence of CEI . The UNI is recognized by the Italian State and by the European Union, and represents Italian legislative activity at the International Standards Organization (ISO) and European Committee for Standardization (CEN). Piero Torretta is the president of the organization. History The UNI was formed in 1921 with the initials "UNIM" in the face of demands for standardization of mechanical engineering at the time. At the 1928 General Confederation of Italian Industry (Confindustria) it was promoted to include all sectors of industry, becoming the current UNI. Description The main tasks of UNI are: * develop new standards in collaboration with all stakeholders; * represent Italy in standardization ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Brussels
Brussels (french: Bruxelles or ; nl, Brussel ), officially the Brussels-Capital Region (All text and all but one graphic show the English name as Brussels-Capital Region.) (french: link=no, Région de Bruxelles-Capitale; nl, link=no, Brussels Hoofdstedelijk Gewest), is a region of Belgium comprising 19 municipalities, including the City of Brussels, which is the capital of Belgium. The Brussels-Capital Region is located in the central portion of the country and is a part of both the French Community of Belgium and the Flemish Community, but is separate from the Flemish Region (within which it forms an enclave) and the Walloon Region. Brussels is the most densely populated region in Belgium, and although it has the highest GDP per capita, it has the lowest available income per household. The Brussels Region covers , a relatively small area compared to the two other regions, and has a population of over 1.2 million. The five times larger metropolitan area of Brusse ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
European Committee For Electrotechnical Standardization
CENELEC (french: Comité Européen de Normalisation Électrotechnique; en, European Committee for Electrotechnical Standardization) is responsible for European standardization in the area of electrical engineering. Together with ETSI (telecommunications) and CEN (other technical areas), it forms the European system for technical standardization. Standards harmonised by these agencies are regularly adopted in many countries outside Europe which follow European technical standards. Although CENELEC works closely with the European Union, it is not an EU institution. Nevertheless, its standards are "EN" EU (and EEA) standards, thanks to EU Regulation 1025/2012. CENELEC was founded in 1973. Before that two organizations were responsible for electrotechnical standardization: CENELCOM and CENEL. CENELEC is a non-profit organization under Belgian law, based in Brussels. The members are the national electrotechnical standardization bodies of most European countries. Relationships to c ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
European Union
The European Union (EU) is a supranational political and economic union of member states that are located primarily in Europe. The union has a total area of and an estimated total population of about 447million. The EU has often been described as a '' sui generis'' political entity (without precedent or comparison) combining the characteristics of both a federation and a confederation. Containing 5.8per cent of the world population in 2020, the EU generated a nominal gross domestic product (GDP) of around trillion in 2021, constituting approximately 18per cent of global nominal GDP. Additionally, all EU states but Bulgaria have a very high Human Development Index according to the United Nations Development Programme. Its cornerstone, the Customs Union, paved the way to establishing an internal single market based on standardised legal framework and legislation that applies in all member states in those matters, and only those matters, where the states have agreed to act ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
International Council Of Management Consulting Institutes
The International Council of Management Consulting Institutes (ICMCI) has since 1987 been the professional body worldwide for management consultants. ICMCI since 2013 is called CMC-Global. It exists to: * Elevate the standards of the certified management consultant (CMC) worldwide * Increase the acceptance and respect of the management consulting profession * Increase the international and regional profile of management consulting * Improve the process of certification throughout the world * Provide a forum for national certifying bodies of certified management consultants * Prepare and promulgate standards for management consulting to be adopted internationally * Promote the ethical and moral practices of Certified Management Consultants and the management consulting profession * Promote the higher performance and purpose of CMC's versus non certified "management consultants" The practice of management consulting is about "helping organizations to improve their performance, op ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
European Federation Of Management Consultancies Associations
European, or Europeans, or Europeneans, may refer to: In general * ''European'', an adjective referring to something of, from, or related to Europe ** Ethnic groups in Europe ** Demographics of Europe ** European cuisine, the cuisines of Europe and other Western countries * ''European'', an adjective referring to something of, from, or related to the European Union ** Citizenship of the European Union ** Demographics of the European Union In publishing * ''The European'' (1953 magazine), a far-right cultural and political magazine published 1953–1959 * ''The European'' (newspaper), a British weekly newspaper published 1990–1998 * ''The European'' (2009 magazine), a German magazine first published in September 2009 *''The European Magazine'', a magazine published in London 1782–1826 *''The New European'', a British weekly pop-up newspaper first published in July 2016 Other uses * * Europeans (band), a British post-punk group, from Bristol See also * * * Europe (disam ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
ISO 20700
ISO 20700 ''Guidelines for management consultancy services'' is a standard developed for use as a guideline for people or organizations for the effective management of management consulting services. The standard was developed by ISO project committee ISO/PC 280. ISO 20700 was published for the first time in 2017. In 2018, European Committee for Standardization, CEN published EN ISO 20700:2018 and withdrew EN 16114 in 2019. ISO 20700 correlates with EN 16114. Main requirements of the standard The ISO 20700:2017 adopt the following structure: # Purpose # Normative references # Terms and definitions # Principles # Contracting # Execution # Closure See also * EN 16114 *List of ISO standards * International Organization for Standardization *International Council of Management Consulting Institutes, ICMCI References External links ISO 20700— Guidelines for management consultancy services — ISO project committee ISO/PC 280, ''Management consultancy'' {{DEFAULTSO ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Customer Relationship Management
Customer relationship management (CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. CRM systems compile data from a range of different communication channels, including a company's website, telephone, email, live chat, marketing materials and more recently, social media. They allow businesses to learn more about their target audiences and how to best cater for their needs, thus retaining customers and driving sales growth. CRM may be used with past, present or potential customers. The concepts, procedures, and rules that a corporation follows when communicating with its consumers are referred to as CRM. This complete connection covers direct contact with customers, such as sales and service-related operations, forecasting, and the analysis of consumer patterns and behaviors, from the perspective of the company. According to Gartner, the global CRM market ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
ISO 9000
The ISO 9000 family is a set of five quality management systems (QMS) standards that help organizations ensure they meet customer and other stakeholder needs within statutory and regulatory requirements related to a product or service. ISO 9000 deals with the fundamentals of QMS, including the seven quality management principles that underlie the family of standards. ISO 9001 deals with the requirements that organizations wishing to meet the standard must fulfill. ISO 9002 is a model for quality assurance in production and installation. ISO 9003 for quality assurance in final inspection and test. ISO 9004 gives guidance on achieving sustained organizational success. Third-party certification bodies provide independent confirmation that organizations meet the requirements of ISO 9001. Over one million organizations worldwide are independently certified, making ISO 9001 one of the most widely used management tools in the world today. However, the ISO certification process has b ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
