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Capability Maturity Model
The Capability Maturity Model (CMM) is a development model created in 1986 after a study of data collected from organizations that contracted with the U.S. Department of Defense, who funded the research. The term "maturity" relates to the degree of formality and optimization of processes, from ''ad hoc'' practices, to formally defined steps, to managed result metrics, to active optimization of the processes. The model's aim is to improve existing software development processes, but it can also be applied to other processes. In 2006, the Software Engineering Institute at Carnegie Mellon University developed the Capability Maturity Model Integration, which has largely superseded the CMM and addresses some of its drawbacks. Overview The Capability Maturity Model was originally developed as a tool for objectively assessing the ability of government contractors' ''processes'' to implement a contracted software project. The model is based on the process maturity framework first des ...
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Capability Maturity Model Integration
Capability Maturity Model Integration (CMMI) is a process level improvement training and appraisal program. Administered by the CMMI Institute, a subsidiary of ISACA, it was developed at Carnegie Mellon University (CMU). It is required by many U.S. Government contracts, especially in software development. CMU claims CMMI can be used to guide process improvement across a project, division, or an entire organization. CMMI defines the following maturity levels for processes: Initial, Managed, Defined, Quantitatively Managed, and Optimizing. Version 2.0 was published in 2018 (Version 1.3 was published in 2010, and is the reference model for the rest of the information in this article). CMMI is registered in the U.S. Patent and Trademark Office by CMU. Overview Originally CMMI addresses three areas of interest: #Product and service development – CMMI for Development (CMMI-DEV), #Service establishment, management, – CMMI for Services (CMMI-SVC), and #Product and service acquisi ...
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Optimization
Mathematical optimization (alternatively spelled ''optimisation'') or mathematical programming is the selection of a best element, with regard to some criterion, from some set of available alternatives. It is generally divided into two subfields: discrete optimization and continuous optimization. Optimization problems of sorts arise in all quantitative disciplines from computer science and engineering to operations research and economics, and the development of solution methods has been of interest in mathematics for centuries. In the more general approach, an optimization problem consists of maximizing or minimizing a real function by systematically choosing input values from within an allowed set and computing the value of the function. The generalization of optimization theory and techniques to other formulations constitutes a large area of applied mathematics. More generally, optimization includes finding "best available" values of some objective function given a defin ...
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Richard L
Richard is a male given name. It originates, via Old French, from Old Frankish and is a compound of the words descending from Proto-Germanic ''*rīk-'' 'ruler, leader, king' and ''*hardu-'' 'strong, brave, hardy', and it therefore means 'strong in rule'. Nicknames include "Richie", "Dick", "Dickon", " Dickie", " Rich", "Rick", " Rico", " Ricky", and more. Richard is a common English, German and French male name. It's also used in many more languages, particularly Germanic, such as Norwegian, Danish, Swedish, Icelandic, and Dutch, as well as other languages including Irish, Scottish, Welsh and Finnish. Richard is cognate with variants of the name in other European languages, such as the Swedish "Rickard", the Catalan "Ricard" and the Italian "Riccardo", among others (see comprehensive variant list below). People named Richard Multiple people with the same name * Richard Andersen (other) * Richard Anderson (other) * Richard Cartwright (other) ...
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Capability Immaturity Model
Capability Immaturity Model (CIMM) in software engineering is a parody acronym, a semi-serious effort to provide a contrast to the Capability Maturity Model (CMM). The Capability Maturity Model is a five point scale of capability in an organization, ranging from random processes at level 1 to fully defined, managed and optimized processes at level 5. The ability of an organization to carry out its mission on time and within budget is claimed to improve as the CMM level increases. The "Capability Im-Maturity Model" asserts that organizations can and do occupy levels below CMM level 1. An original article by Capt. Tom Schorsch USAF as part of a graduate project at the Air Force Institute of Technology provides the definitions for CIMM. He cites Prof. Anthony Finkelstein's ACM paper as an inspiration. The article describes situations that arise in dysfunctional organizations. Such situations are reportedly common in organizations of all kinds undertaking software development, i.e ...
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Business Process
A business process, business method or business function is a collection of related, structured activities or tasks by people or equipment in which a specific sequence produces a service or product (serves a particular business goal) for a particular customer or customers. Business processes occur at all organizational levels and may or may not be visible to the customers. A business process may often be visualized (modeled) as a flowchart of a sequence of activities with interleaving decision points or as a process matrix of a sequence of activities with relevance rules based on data in the process. The benefits of using business processes include improved customer satisfaction and improved agility for reacting to rapid market change. Process-oriented organizations break down the barriers of structural departments and try to avoid functional silos. Overview A business process begins with a mission objective (an external event) and ends with achievement of the business objecti ...
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Maturity Model
Maturity is a measurement of the ability of an organization for continuous improvement in a particular discipline (as defined in O-ISM3 ). The higher the maturity, the higher will be the chances that incidents or errors will lead to improvements either in the quality or in the use of the resources of the discipline as implemented by the organization. Most maturity models assess qualitatively people/culture, processes/structures, and objects/technology. Two approaches for implementing maturity models exist. With a top-down approach, such as proposed by Becker et al., a fixed number of maturity stages or levels is specified first and further corroborated with characteristics (typically in form of specific assessment items) that support the initial assumptions about how maturity evolves. When using a bottom-up approach, such as suggested by Lahrmann et al., distinct characteristics or assessment items are determined first and clustered in a second step into maturity levels to induce ...
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IT Service Management
Information technology service management (ITSM) is the activities that are performed by an organization to design, build, deliver, operate and control information technology (IT) services offered to customers. Differing from more technology-oriented IT management approaches like network management and IT systems management, IT service management is characterized by adopting a process approach towards management, focusing on customer needs and IT services for customers rather than IT systems, and stressing continual improvement. The CIO WaterCoolers' annual ITSM report states that business uses ITSM "mostly in support of customer experience (35%) and service quality (48%)." Context As a discipline, ITSM has ties and common interests with other IT and general management approaches, information security management and software engineering. Consequently, IT service management frameworks have been influenced by other standards and adopted concepts from them, e.g. CMMI, IS ...
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Dr Bill Curtis
Bill Curtis (born 1948) is a software engineer best known for leading the development of the Capability Maturity Model and the People CMM in the Software Engineering Institute at Carnegie Mellon University, and for championing the spread of software process improvement and software measurement globally. In 2007 he was elected a Fellow of the Institute of Electrical and Electronics Engineers (IEEE) for his contributions to software process improvement and measurement. He was named to the 2022 class of ACM Fellows, "for contributions to software process, software measurement, and human factors in software engineering". Personal life Bill Curtis was born in Meridian, Texas in 1948. He graduated from the Fort Worth Country Day School in 1967 where the Bill Curtis Award is given annually to the undergraduate boy whose performance contributes the most to the athletic program. He received his B.A. in mathematics, psychology, and theater in 1971 from Eckerd College in St. Petersburg, ...
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Addison-Wesley
Addison-Wesley is an American publisher of textbooks and computer literature. It is an imprint of Pearson PLC, a global publishing and education company. In addition to publishing books, Addison-Wesley also distributes its technical titles through the O'Reilly Online Learning e-reference service. Addison-Wesley's majority of sales derive from the United States (55%) and Europe (22%). The Addison-Wesley Professional Imprint produces content including books, eBooks, and video for the professional IT worker including developers, programmers, managers, system administrators. Classic titles include ''The Art of Computer Programming'', ''The C++ Programming Language'', ''The Mythical Man-Month'', and ''Design Patterns''. History Lew Addison Cummings and Melbourne Wesley Cummings founded Addison-Wesley in 1942, with the first book published by Addison-Wesley being Massachusetts Institute of Technology professor Francis Weston Sears' ''Mechanics''. Its first computer book was ''Pro ...
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New American Library
The New American Library (also known as NAL) is an American publisher based in New York, founded in 1948. Its initial focus was affordable paperback reprints of classics and scholarly works as well as popular and pulp fiction, but it now publishes trade and hardcover titles. It is currently an imprint of Penguin Random House; it was announced in 2015 that the imprint would publish only nonfiction titles. History 20th century New American Library (NAL) began life as Penguin U.S.A. and as part of Penguin Books of England. Because of complexities of exchange control and import and export regulations—Penguin made the decision to terminate the association, and the company was renamed the New American Library of World Literature in 1948 when Penguin Books' assets (excluding the Penguin and Pelican trademarks) were bought by Victor Weybright and Kurt Enoch (formerly head of Albatross Books). Enoch served as president of New American Library from 1947 to 1965. He later served as ...
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Philip B
Philip, also Phillip, is a male given name, derived from the Greek (''Philippos'', lit. "horse-loving" or "fond of horses"), from a compound of (''philos'', "dear", "loved", "loving") and (''hippos'', "horse"). Prominent Philips who popularized the name include kings of Macedonia and one of the apostles of early Christianity. ''Philip'' has many alternative spellings. One derivation often used as a surname is Phillips. It was also found during ancient Greek times with two Ps as Philippides and Philippos. It has many diminutive (or even hypocoristic) forms including Phil, Philly, Lip, Pip, Pep or Peps. There are also feminine forms such as Philippine and Philippa. Antiquity Kings of Macedon * Philip I of Macedon * Philip II of Macedon, father of Alexander the Great * Philip III of Macedon, half-brother of Alexander the Great * Philip IV of Macedon * Philip V of Macedon New Testament * Philip the Apostle * Philip the Evangelist Others * Philippus of Croton (c. 6th ce ...
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Quality Management Maturity Grid
The Quality Management Maturity Grid (QMMG) is an organizational maturity matrix conceived by Philip B. Crosby first published in his book ''Quality is Free'' in 1979. The QMMG is used by a business or organization as a benchmark of how mature their processes are, and how well they are embedded in their culture, with respect to service or product quality management. The QMMG is credited with being the precursor maturity model for the Capability Maturity Model (CMM) created a decade later that also has five levels of maturity. The Quality Management Maturity Grid describes 5 maturity levels through which an organization or business will go through: #Uncertainty #Awakening #Enlightenment #Wisdom #Certainty See also *Capability Maturity Model Integration *Capability Maturity Model The Capability Maturity Model (CMM) is a development model created in 1986 after a study of data collected from organizations that contracted with the U.S. Department of Defense, who funded the research. ...
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