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Criticism Of Comcast
A number of different controversies and criticisms have surrounded Comcast for various reasons over its recent history. Customers of the telecommunications company report low levels of customer satisfaction on both service and cost. Comcast has also had several customer service scandals, the most notorious of which featured a representative not allowing a customer to cancel his service. This clip went viral. Comcast has also been widely criticized, most publicly by Netflix, for its position against net neutrality, the principle that all traffic on the internet should be treated equally. Low customer satisfaction In 2004 and 2007, the American Customer Satisfaction Index (ACSI) survey found that Comcast had the worst customer satisfaction rating of any company or government agency in the country, including the Internal Revenue Service. The ACSI indicates that almost half of all cable customers (regardless of company) have registered complaints, and that cable is the only indust ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Comcast Logo
Comcast Corporation (formerly known as American Cable Systems and Comcast Holdings),Before the AT&T merger in 2001, the parent company was Comcast Holdings Corporation. Comcast Holdings Corporation now refers to a subsidiary of Comcast Corporation, not the parent company (seeBloomberg profile on Comcast Holdings Corporation. Technically, the current parent company was founded December 7, 2001 as CAB Holdings Corporation, which changed its name to AT&T Comcast Corporation before finally taking on the Comcast Corporation name (seeNov 2002 8K/A Form anNov 2002 S-4) headquartered in Philadelphia, is the largest American multinational telecommunications conglomerate. It is the second-largest broadcasting and cable television company in the world by revenue (behind AT&T), the largest pay-TV company, the largest cable TV company and largest home Internet service provider in the United States, and the nation's third-largest home telephone service provider. It provides services to U.S. ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Frank Eliason
Frank Eliason is an American corporate executive and author. Referred to as "the most famous customer service manager in the US, possibly the world" by ''BusinessWeek'', Eliason is best known for developing the use of social media in the practice of customer relations. Career After a brief career in retail, Eliason worked for Vanguard Investments and the now-defunct Advanta Bank. He joined Comcast as executive support manager in 2007 during a period of high-profile public relations issues, including an incident in which 76-year-old Comcast customer Monica Shaw destroyed equipment in a Comcast office with a hammer after becoming frustrated by the service she received. Additionally, Bob Garfield, the host of NPR's '' On the Media'' and a columnist for ''Advertising Age,'' launched the website ComcastMustDie.com, which attacked the company's customer service. In 2008, Eliason, as part of the team selected to address the issues, created the Twitter account @ComcastCares an ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Bob Ferguson (politician)
Robert Watson Ferguson (born February 23, 1965) is an American lawyer and politician serving as the 18th Attorney General of Washington, attorney general of Washington. A member of the Democratic Party (United States), Democratic Party, he was first elected in 2012 Washington Attorney General election, 2012 and re-elected in 2016 and 2020. Prior to serving as Attorney General, Ferguson was a member of the King County Council. In 2017, Ferguson was included on the annual Time 100, ''Time'' 100 list of the most influential people in the world. Early life and education Ferguson was born in Seattle in 1965. He is a fourth-generation Washingtonian, whose great-grandparents Homestead principle, homesteaded on the Skagit River in the 19th century, near what is now Marblemount, Washington, Marblemount. He graduated from Bishop Blanchet High School in 1983 and then attended the University of Washington, where he was elected Student Body President. After college, Ferguson joined Jesuit Vo ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Spokane, Washington
Spokane ( ) is the largest city and county seat of Spokane County, Washington, United States. It is in eastern Washington, along the Spokane River, adjacent to the Selkirk Mountains, and west of the Rocky Mountain foothills, south of the Canada–United States border, Canadian border, west of the Washington–Idaho border, and east of Seattle, along Interstate 90 in Washington, I-90. Spokane is the economic and cultural center of the Spokane metropolitan area, the Spokane–Coeur d'Alene combined statistical area, and the Inland Northwest. It is known as the birthplace of Father's Day (United States), Father's Day, and locally by the nickname of "Lilac City". Officially, Spokane goes by the nickname of ''Hooptown USA'', due to Spokane annually hosting Spokane Hoopfest, the world's largest basketball tournament. The city and the wider Inland Northwest area are served by Spokane International Airport, west of Downtown Spokane. According to the 2010 United States census, 2010 ce ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Public Company Accounting Oversight Board
The Public Company Accounting Oversight Board (PCAOB) is a nonprofit corporation created by the Sarbanes–Oxley Act of 2002 to oversee the audits of public companies and other issuers in order to protect the interests of investors and further the public interest in the preparation of informative, accurate and independent audit reports. The PCAOB also oversees the audits of broker-dealers, including compliance reports filed pursuant to federal securities laws, to promote investor protection. All PCAOB rules and standards must be approved by the U.S. Securities and Exchange Commission (SEC). Purpose In creating the Public Company Accounting Oversight Board (PCAOB), the Sarbanes-Oxley Act required that auditors of U.S. public companies be subject to external and independent oversight for the first time in history. Previously, the profession was self-regulated. Congress vested the PCAOB with expanded oversight authority over the audits of brokers and dealers registered with the SE ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
PricewaterhouseCoopers
PricewaterhouseCoopers is an international professional services brand of firms, operating as partnerships under the PwC brand. It is the second-largest professional services network in the world and is considered one of the Big Four accounting firms, along with Deloitte, EY and KPMG. PwC firms are in 157 countries, across 742 locations, with 284,000 people. As of 2019, 26% of the workforce was based in the Americas, 26% in Asia, 32% in Western Europe and 5% in Middle East and Africa. The company's global revenues were $42.4 billion in FY 2019, of which $17.4 billion was generated by its Assurance practice, $10.7 billion by its Tax and Legal practice and $14.4 billion by its Advisory practice. The firm in its recent actual form was created in 1998 by a merger between two accounting firms: Coopers & Lybrand, and Price Waterhouse. Both firms had histories dating back to the 19th century. The trading name was shortened to PwC (stylized p''w''c) in September 2010 as part of a rebr ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Business Insider
''Insider'', previously named ''Business Insider'' (''BI''), is an American financial and business news website founded in 2007. Since 2015, a majority stake in ''Business Insider''s parent company Insider Inc. has been owned by the German publishing house Axel Springer. It operates several international editions, including one in the United Kingdom. ''Insider'' publishes original reporting and aggregates material from other outlets. , it maintained a liberal policy on the use of anonymous sources. It has also published native advertising and granted sponsors editorial control of its content. The outlet has been nominated for several awards, but is criticized for using factually incorrect clickbait headlines to attract viewership. In 2015, Axel Springer SE acquired 88 percent of the stake in Insider Inc. for $343 million (€306 million), implying a total valuation of $442 million. In February 2021, the brand was renamed simply ''Insider''. History ''Busi ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
YouTube
YouTube is a global online video platform, online video sharing and social media, social media platform headquartered in San Bruno, California. It was launched on February 14, 2005, by Steve Chen, Chad Hurley, and Jawed Karim. It is owned by Google, and is the List of most visited websites, second most visited website, after Google Search. YouTube has more than 2.5 billion monthly users who collectively watch more than one billion hours of videos each day. , videos were being uploaded at a rate of more than 500 hours of content per minute. In October 2006, YouTube was bought by Google for $1.65 billion. Google's ownership of YouTube expanded the site's business model, expanding from generating revenue from advertisements alone, to offering paid content such as movies and exclusive content produced by YouTube. It also offers YouTube Premium, a paid subscription option for watching content without ads. YouTube also approved creators to participate in Google's Google AdSens ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Time (magazine)
''Time'' (stylized in all caps) is an American news magazine based in New York City. For nearly a century, it was published Weekly newspaper, weekly, but starting in March 2020 it transitioned to every other week. It was first published in New York City on March 3, 1923, and for many years it was run by its influential co-founder, Henry Luce. A European edition (''Time Europe'', formerly known as ''Time Atlantic'') is published in London and also covers the Middle East, Africa, and, since 2003, Latin America. An Asian edition (''Time Asia'') is based in Hong Kong. The South Pacific edition, which covers Australia, New Zealand, and the Pacific Islands, is based in Sydney. Since 2018, ''Time'' has been published by Time USA, LLC, owned by Marc Benioff, who acquired it from Meredith Corporation. History ''Time'' has been based in New York City since its first issue published on March 3, 1923, by Briton Hadden and Henry Luce. It was the first weekly news magazine in the United St ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Ryan Block
Ryan Block (born June 25, 1982) is a San Francisco-based technology entrepreneur. He was the editor-in-chief of AOL’s Engadget before he co-founded the community site gdgt. With gdgt's sale to AOL in 2013, he returned to the company and headed up its product group, but left in 2015 to start a new business. Block currently co-hosts MVP, a technology podcast, with frequent collaborator Peter Rojas. He lives in San Francisco, California with his wife, Veronica Belmont. History Block joined technology news website Engadget as a part-time reporter in June 2004, and started full-time in June 2005. He went on to replace the site's creator Peter Rojas as editor-in-chief An editor-in-chief (EIC), also known as lead editor or chief editor, is a publication's editorial leader who has final responsibility for its operations and policies. The highest-ranking editor of a publication may also be titled editor, managing ... in 2007. In July 2008 Block posted on Engadget that he would ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Cable Modem
A cable modem is a type of network bridge that provides bi-directional data communication via radio frequency channels on a hybrid fibre-coaxial (HFC), radio frequency over glass (RFoG) and coaxial cable infrastructure. Cable modems are primarily used to deliver broadband Internet access in the form of cable Internet, taking advantage of the high bandwidth of a HFC and RFoG network. They are commonly deployed in the Americas, Asia, Australia, and Europe. History MITRE Cablenet Internet Experiment Note (IEN) 96IEN 96 - The Cablenet Project (1979) describes an early RF cable modem system. From pages 2 and 3 of IEN 96: The ... |
Digital Video Recorder
A digital video recorder (DVR) is an electronic device that records video in a digital format to a disk drive, USB flash drive, SD memory card, SSD or other local or networked mass storage device. The term includes set-top boxes with direct to disk recording, portable media players and TV gateways with recording capability, and digital camcorders. Personal computers are often connected to video capture devices and used as DVRs; in such cases the application software used to record video is an integral part of the DVR. Many DVRs are classified as consumer electronic devices; such devices may alternatively be referred to as personal video recorders (PVRs), particularly in Canada. Similar small devices with built-in (~5 inch diagonal) displays and SSD support may be used for professional film or video production, as these recorders often do not have the limitations that built-in recorders in cameras have, offering wider codec support, the removal of recording time limitations and hig ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
