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Computacenter
Computacenter plc is a British multinational that provides computer services to public- and private-sector customers. It is a UK company based in Hatfield, Hertfordshire. The company is listed on the London Stock Exchange and is a constituent of the FTSE 250 Index. History Computacenter was founded in the UK in 1981 by Philip Hulme and Peter Ogden. In 1990, it opened Europe's largest PC outlet; in 1991, it was listed by The Independent newspaper as one of the fastest growing independent companies in the UK and, by 1994, it had grown to become the largest privately owned IT company in the UK. Computacenter was floated on the London Stock Exchange in 1998. In 2006 the company extended its service facilities to include a new International Service Centre in Barcelona, Spain, and a customer help desk and remote management facility in Cape Town, South Africa. Operations The company is engaged in the supply, implementation, support and management of information technology system ...
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Mike Norris (businessman)
Michael John Norris (born October 1961) is the chief executive officer of Computacenter, Computacenter plc and the Chair (official), Non-Executive Chairman of Triage Services Ltd. Early life and education Norris was born in Chelmsford and educated in Southend-on-Sea, both in Essex. At school Norris proved to be skilled with mathematics but struggled with dyslexia. After his dyslexia was discovered he was allowed to enter exams 45 minutes earlier than other students to read through his test paper. Norris has a Bachelor's degree, degree in Computer science, Computer Science and Mathematics, which he received from the University of East Anglia in 1983. Career Norris joined Computacenter as a salesperson in 1984, three years after the company began trading Following promotions in 1988 and 1992, Mike Norris became Computacenter, Computacenter's Chief executive officer, Chief Executive Officer in 1994. Affiliations and interests Confederation of British Industry Norris is a member ...
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Philip Hulme
Sir Philip William Hulme (born 1948) is the co-founder of Computacenter, one of the United Kingdom's largest computer businesses. Career Having graduated at Imperial College, London with a first class degree in engineering, Hulme secured a Harkness Fellowship and joined the MBA Programme at Harvard Business School. He then joined Boston Consulting Group becoming a Vice-President and Director in 1979. Hulme, together with his former Harvard colleague Peter Ogden founded Computacenter in 1981 and expanded it into one of the United Kingdom's largest computer businesses. When the Company floated on the London Stock Exchange in 1998 Hulme gave much of the proceeds from the sale of his shares to charity. He served as Chairman of Computacenter from 1998 to 2001. Hulme is also a substantial shareholder in Dealogic Dealogic is a financial markets platform offering integrated content, analytics, and technology via a service to financial firms. From origination to distribution and inv ...
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Peter Ogden
Sir Peter Ogden (born 1940) is an English businessman who is one of the founders of Computacenter, one of the United Kingdom's largest computer businesses. Education Ogden was born in Rochdale, England. He was educated at Rochdale Grammar School (now Balderstone Technology College). He was awarded a scholarship to University College, Durham in 1965, where he received a BSc in Physics (1968) and a PhD in Theoretical Physics (1971). He continued his education at Harvard Business School, receiving an MBA in Business Studies in 1973. Career Ogden's early career was with investment banks, notably Merrill Lynch and Morgan Stanley (where he was a Managing Director). In 1981, he founded Computacenter with Philip Hulme, acting as Chairman of the company until 1998, when he became a non-executive director. He established a charitable foundation to pursue his philanthropic interests
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FTSE 250 Index
The FTSE 250 Index ( "Footsie") is a capitalisation-weighted index consisting of the 101st to the 350th largest companies listed on the London Stock Exchange. Promotions and demotions to and from the index occur quarterly in March, June, September, and December. The Index is calculated in real-time and published every minute. Related indices are the FTSE 100 Index (which lists the largest 100 companies), the FTSE 350 Index (which combines the FTSE 100 and 250), the FTSE SmallCap Index and the FTSE All-Share Index (an aggregation of the FTSE 100 Index, the FTSE 250 Index and the FTSE SmallCap Index). Annual returns The following table lists the Total Return of the FTSE 250 index up to 31 December 2021. Constituents The following table lists the FTSE 250 companies after the changes on 19 December 2022. See also *FTSE 100 *FTSE All-Share Index * Fast Track 100 Sunday Times list of the 100 largest private (Non Listed) companies. * Top Track 250 The Sunday Times Top Track ...
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Hertfordshire
Hertfordshire ( or ; often abbreviated Herts) is one of the home counties in southern England. It borders Bedfordshire and Cambridgeshire to the north, Essex to the east, Greater London to the south, and Buckinghamshire to the west. For government statistical purposes, it forms part of the East of England region. Hertfordshire covers . It derives its name – via the name of the county town of Hertford – from a hart (stag) and a ford, as represented on the county's coat of arms and on the flag. Hertfordshire County Council is based in Hertford, once the main market town and the current county town. The largest settlement is Watford. Since 1903 Letchworth has served as the prototype garden city; Stevenage became the first town to expand under post-war Britain's New Towns Act of 1946. In 2013 Hertfordshire had a population of about 1,140,700, with Hemel Hempstead, Stevenage, Watford and St Albans (the county's only ''city'') each having between 50,000 and 100,000 r ...
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Public Limited Company
A public limited company (legally abbreviated to PLC or plc) is a type of public company under United Kingdom company law, some Commonwealth of Nations, Commonwealth jurisdictions, and the Republic of Ireland. It is a limited liability company whose shares may be freely sold and traded to the public (although a PLC may also be privately held, often by another PLC), with a minimum share capital of £50,000 and usually with the letters PLC after its name. Similar companies in the United States are called Public company, ''publicly traded companies''. Public limited companies will also have a separate legal identity. A PLC can be either an unlisted or listed company on the stock exchanges. In the United Kingdom, a public limited company usually must include the words "public limited company" or the abbreviation "PLC" or "plc" at the end and as part of the legal company name. Welsh companies may instead choose to end their names with , an abbreviation for '. However, some public l ...
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Information Technology
Information technology (IT) is the use of computers to create, process, store, retrieve, and exchange all kinds of data . and information. IT forms part of information and communications technology (ICT). An information technology system (IT system) is generally an information system, a communications system, or, more specifically speaking, a computer system — including all hardware, software, and peripheral equipment — operated by a limited group of IT users. Although humans have been storing, retrieving, manipulating, and communicating information since the earliest writing systems were developed, the term ''information technology'' in its modern sense first appeared in a 1958 article published in the ''Harvard Business Review''; authors Harold J. Leavitt and Thomas L. Whisler commented that "the new technology does not yet have a single established name. We shall call it information technology (IT)." Their definition consists of three categories: techniques for pro ...
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Implementation
Implementation is the realization of an application, or execution of a plan, idea, model, design, specification, standard, algorithm, or policy. Industry-specific definitions Computer science In computer science, an implementation is a realization of a technical specification or algorithm as a program, software component, or other computer system through computer programming and deployment. Many implementations may exist for a given specification or standard. For example, web browsers contain implementations of World Wide Web Consortium-recommended specifications, and software development tools contain implementations of programming languages. A special case occurs in object-oriented programming, when a concrete class implements an interface; in this case the concrete class is an ''implementation'' of the interface and it includes methods which are ''implementations'' of those methods specified by the interface. Information technology In the information technology during ind ...
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Technical Support
Technical support (abbreviated as tech support) is a call centre type customer service provided by companies to advise and assist registered users with issues concerning their technical products. Traditionally done on the phone, technical support can now be conducted online or through chat. At present, most large and mid-size companies have outsourced their tech support operations. Many companies provide discussion boards for users of their products to interact; such forums allow companies to reduce their support costs without losing the benefit of customer feedback. Outsourcing technical support With the increasing use of technology in modern times, there is a growing requirement to provide technical support. Many organizations locate their technical support departments or call centers in countries or regions with lower costs. Dell was amongst the first companies to outsource their technical support and customer service departments to India in 2001. There has also been a growt ...
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Systems Management
Systems management refers to enterprise-wide administration of distributed systems including (and commonly in practice) computer systems. Systems management is strongly influenced by network management initiatives in telecommunications. The application performance management (APM) technologies are now a subset of Systems management. Maximum productivity can be achieved more efficiently through event correlation, system automation and predictive analysis which is now all part of APM. Centralized management has a time and effort trade-off that is related to the size of the company, the expertise of the IT staff, and the amount of technology being used: * For a small business startup with ten computers, automated centralized processes may take more time to learn how to use and implement than just doing the management work manually on each computer. * A very large business with thousands of similar employee computers may clearly be able to save time and money, by having IT staff ...
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Subsidiary
A subsidiary, subsidiary company or daughter company is a company owned or controlled by another company, which is called the parent company or holding company. Two or more subsidiaries that either belong to the same parent company or having a same management being substantially controlled by same entity/group are called sister companies. The subsidiary can be a company (usually with limited liability) and may be a government- or state-owned enterprise. They are a common feature of modern business life, and most multinational corporations organize their operations in this way. Examples of holding companies are Berkshire Hathaway, Jefferies Financial Group, The Walt Disney Company, Warner Bros. Discovery, or Citigroup; as well as more focused companies such as IBM, Xerox, and Microsoft. These, and others, organize their businesses into national and functional subsidiaries, often with multiple levels of subsidiaries. Details Subsidiaries are separate, distinct legal entities f ...
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Business Operations
Business operations is the ''harvesting'' of value from assets owned by a business. Assets can be either ''physical'' or '' intangible''. An example of value derived from a physical asset, like a building, is rent. An example of value derived from an intangible asset, like an idea, is a royalty. The effort involved in "harvesting" this value is what constitutes business operations cycles. Overview Business operations encompass three fundamental management imperatives that collectively aim to maximize value harvested from business assets (this has often been referred to as "sweating the assets"): # Generate recurring income # Increase the value of the business assets # Secure the income and value of the business The three imperatives are interdependent. The following basic tenets illustrate this interdependency: * ''The more recurring income an asset generates, the more valuable it becomes''. **For example, the products that sell at the highest volumes and prices are usually c ...
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