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Brooktrout Technology
Brooktrout Technology, Inc., later Brooktrout, Inc., was an American telecommunications company based in Boston, Massachusetts, and active from 1984 to 2005. The company was initially focused on the development of hardware and software to allow personal computers to act as fax machines, similar to GammaLink's GammaFax. The company later developed fax server hardware for local area networks before ultimately pursuing Voice over IP and videoconferencing products. In 2005, the company was acquired by EAS Group, who merged Brooktrout with another company of theirs to form Cantata Technology. Cantata was in turn acquired by Dialogic Group in 2007. Foundation (1984–1987) Brooktrout Technology was founded in 1984 in the Greater Boston area by David Duehren, Eric Giler, and Patrick Hynes, former employees of Teradyne, a maker of automatic test equipment also based in Massachusetts. All three were electrical engineers with experience in digital signal processing, gained both ...
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Dialogic Group
Dialogic Group, Inc., formerly Dialogic Corporation, was an American multinational technology company headquartered in Parsippany, New Jersey, United States. Prior to its acquisition by Enghouse Systems of Ontario in 2020, it had operations in over 25 countries. Dialogic provided a cloud-optimized communications technology for real-time communications media, applications, and infrastructure to service providers, enterprises, and developers. History Dialogic was founded in 1983 in Parsippany, New Jersey by three engineers, Nicholas Zwick and James Shinn, both of whom had worked for Advanced Micro Devices, and Kenneth Burkhardt, formerly with Unisys. In 1999, at the height of the dot-com era, the company was acquired by Intel for $780 million and was run as the Media & Signaling Division. In October 2006, Eicon bought the Media & Signaling Division of Intel and then changed its name back to Dialogic. Since the formation of the new Dialogic, other competitors in the same indus ...
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Wellesley Hills, Massachusetts
Wellesley () is a town in Norfolk County, Massachusetts, United States. Wellesley is part of Greater Boston. The population was 29,550 at the time of the 2020 census. Wellesley College, Babson College, and a campus of Massachusetts Bay Community College are located in the town. History Wellesley was settled in the 1630s as part of Dedham, Massachusetts. It was subsequently a part of Needham, Massachusetts called West Needham, Massachusetts. On October 23, 1880, West Needham residents voted to secede from Needham, and the town of Wellesley was later christened by the Massachusetts legislature on April 6, 1881. The town was named after the estate of local benefactor Horatio Hollis Hunnewell. Wellesley's population grew by over 80 percent during the 1920s. Historic district The town designated Cottage Street and its nearby alleys as the historic district in its zoning plan. Most houses in this district were built around the 1860s and qualify as protected buildings certifi ...
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Consumer Reports
Consumer Reports (CR), formerly Consumers Union (CU), is an American nonprofit consumer organization dedicated to independent product testing, investigative journalism, consumer-oriented research, public education, and consumer advocacy. Founded in 1936, CR was created to serve as a source of information that consumers could use to help assess the safety and performance of products. Since that time, CR has continued its testing and analysis of products and services, and attempted to advocate for the consumer in legislative and rule-making areas. Among the reforms in which CR played a role were the advent of seat belt laws, exposure of the dangers of cigarettes, and more recently, the enhancement of consumer finance protection and the increase of consumer access to quality health care. The organization has also expanded its reach to a suite of digital platforms. Consumer Reports Advocacy frequently supports left-wing environmental causes, including heightened regulations on auto ...
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Sharp Corporation
is a Japanese multinational corporation that designs and manufactures electronic products, headquartered in Sakai-ku, Sakai, Osaka Prefecture. Since 2016 it has been majority owned by the Taiwan-based Foxconn Group. Sharp employs more than 50,000 people worldwide. The company was founded in September 1912 in Tokyo and takes its name from one of its founder's first Ever-Sharp mechanical pencil, which was invented by Tokuji Hayakawa in 1915. History Early years 1912–1945 In 1912, Tokuji Hayakawa founded a metal workshop in Tokyo. The first of his many inventions was a snap buckle named 'Tokubijo'. Another of his inventions was the Ever-Ready Sharp mechanical pencil in 1915. The product became one of the first internationally available mechanical pencils (while concurrent US design replaced it soon and became a modern type), and due to this big success the Sharp Corporation derived its name from it. After the pencil business was destroyed by the 1923 Great Kantō earthquak ...
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Touch-tone
Dual-tone multi-frequency signaling (DTMF) is a telecommunication signaling system using the voice-frequency band over telephone lines between telephone equipment and other communications devices and switching centers. DTMF was first developed in the Bell System in the United States, and became known under the trademark Touch-Tone for use in push-button telephones supplied to telephone customers, starting in 1963. DTMF is standardized as ITU-T Recommendation Q.23. It is also known in the UK as ''MF4''. The Touch-Tone system using a telephone keypad gradually replaced the use of rotary dial and has become the industry standard for landline and mobile service. Other multi-frequency systems are used for internal signaling within the telephone network. Multifrequency signaling Before the development of DTMF, telephone numbers were dialed by users with a loop-disconnect (LD) signaling, more commonly known as pulse dialing (dial pulse, DP) in the United States. It functions by int ...
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IBM Personal Computer AT
The IBM Personal Computer/AT (model 5170, abbreviated as IBM AT or PC/AT) was released in 1984 as the fourth model in the IBM Personal Computer line, following the IBM PC/XT and its IBM Portable PC variant. It was designed around the Intel 80286 microprocessor. Name IBM did not specify an expanded form of "AT" on the machine, press releases, brochures or documentation, but some sources expand the term as "Advanced Technology", including at least one internal IBM document. History IBM's 1984 introduction of the AT was seen as an unusual move for the company, which typically waited for competitors to release new products before producing its own models. At $4,000–6,000, it was only slightly more expensive than considerably slower IBM models. The announcement surprised rival executives, who admitted that matching IBM's prices would be difficult. No major competitor showed a comparable computer at COMDEX Las Vegas that year. Features The AT is IBM PC compatible, with the mo ...
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Hotline
A hotline is a point-to-point communications link in which a call is automatically directed to the preselected destination without any additional action by the user when the end instrument goes off-hook. An example would be a phone that automatically connects to emergency services on picking up the receiver. Therefore, dedicated hotline phones do not need a rotary dial or keypad. A hotline can also be called an automatic signaling, ringdown, or off-hook service. For crises and service True hotlines cannot be used to originate calls other than to preselected destinations. However, in common or colloquial usage, a "hotline" often refers to a call center reachable by dialing a standard telephone number, or sometimes the phone numbers themselves. This is especially the case with 24-hour, noncommercial numbers, such as police tip hotlines or suicide crisis hotlines, which are staffed around the clock and thereby give the appearance of real hotlines. Increasingly, however, the te ...
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Piggyback Board
In computing, an expansion card (also called an expansion board, adapter card, peripheral card or accessory card) is a printed circuit board that can be inserted into an electrical connector, or expansion slot (also referred to as a bus slot) on a computer's motherboard (see also backplane) to add functionality to a computer system. Sometimes the design of the computer's case and motherboard involves placing most (or all) of these slots onto a separate, removable card. Typically such cards are referred to as a riser card in part because they project upward from the board and allow expansion cards to be placed above and parallel to the motherboard. Expansion cards allow the capabilities and interfaces of a computer system to be extended or supplemented in a way appropriate to the tasks it will perform. For example, a high-speed multi-channel data acquisition system would be of no use in a personal computer used for bookkeeping, but might be a key part of a system used for ...
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Automated Attendant
In telephony, an automated attendant (also auto attendant, auto-attendant, autoattendant, automatic phone menus, AA, or virtual receptionist) allows callers to be automatically transferred to an extension without the intervention of an operator/receptionist. Many AAs will also offer a simple menu system ("for sales, press 1, for service, press 2," etc.). An auto attendant may also allow a caller to reach a live operator by dialing a number, usually "0". Typically the auto attendant is included in a business's phone system such as a PBX, but some services allow businesses to use an AA without such a system. Modern AA services (which now overlap with more complicated interactive voice response or IVR systems) can route calls to mobile phones, VoIP virtual phones, other AAs/IVRs, or other locations using traditional land-line phones or voice message machines. Feature description Telephone callers will recognize an automated attendant system as one that greets calls incoming to ...
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Dual-tone Multi-frequency Signaling
Dual-tone multi-frequency signaling (DTMF) is a telecommunication signaling system using the voice-frequency band over telephone lines between telephone equipment and other communications devices and switching centers. DTMF was first developed in the Bell System in the United States, and became known under the trademark Touch-Tone for use in push-button telephones supplied to telephone customers, starting in 1963. DTMF is standardized as ITU-T Recommendation Q.23. It is also known in the UK as ''MF4''. The Touch-Tone system using a telephone keypad gradually replaced the use of rotary dial and has become the industry standard for landline and mobile service. Other multi-frequency systems are used for internal signaling within the telephone network. Multifrequency signaling Before the development of DTMF, telephone numbers were dialed by users with a loop-disconnect (LD) signaling, more commonly known as pulse dialing (dial pulse, DP) in the United States. It functions by int ...
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Direct Inward Dial
Direct inward dialing (DID), also called direct dial-in (DDI) in Europe and Oceania, is a telecommunication service offered by telephone companies to subscribers who operate a private branch exchange (PBX) system. The feature provides service for multiple telephone numbers over one or more analog or digital physical circuits to the PBX, and transmits the dialed telephone number to the PBX so that a PBX extension is directly accessible for an outside caller, possibly by-passing an auto-attendant. Plain old telephone service For direct inward dialing service, the telephone company provides one or more trunk lines to the customer for connection to the customer's PBX, and allocates a range of telephone numbers to the customer. Calls to such numbers are forwarded to the customer's PBX via the trunks. As calls are presented to the PBX, the dialed telephone number is signaled to the PBX with Dialed Number Identification Service (DNIS) using a prearranged, usually partial format, e.g., t ...
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Private Branch Exchange
A business telephone system is a multiline telephone system typically used in business environments, encompassing systems ranging in technology from the key telephone system (KTS) to the private branch exchange (PBX). A business telephone system differs from an installation of several telephones with multiple central office (CO) lines in that the CO lines used are directly controllable in key telephone systems from multiple telephone stations, and that such a system often provides additional features related to call handling. Business telephone systems are often broadly classified into key telephone systems, and private branch exchanges, but many hybrid systems exist. A key telephone system was originally distinguished from a private branch exchange in that it did not require an operator or attendant at the switchboard to establish connections between the central office trunks and stations, or between stations. Technologically, private branch exchanges share lineage with centra ...
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