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Dual-tone multi-frequency signaling (DTMF) is a telecommunication signaling system using the voice-frequency band over telephone lines between
telephone A telephone is a telecommunications device that permits two or more users to conduct a conversation when they are too far apart to be easily heard directly. A telephone converts sound, typically and most efficiently the human voice, into el ...
equipment and other communications devices and switching centers. DTMF was first developed in the Bell System in the United States, and became known under the trademark Touch-Tone for use in
push-button telephone The push-button telephone is a telephone that has buttons or keys for dialing a telephone number, in contrast to having a rotary dial as in earlier telephone instruments. Western Electric experimented as early as 1941 with methods of using mec ...
s supplied to telephone customers, starting in 1963. DTMF is standardized as
ITU-T The ITU Telecommunication Standardization Sector (ITU-T) is one of the three sectors (divisions or units) of the International Telecommunication Union (ITU). It is responsible for coordinating standards for telecommunications and Information Commu ...
Recommendation Q.23. It is also known in the UK as ''MF4''. The Touch-Tone system using a telephone keypad gradually replaced the use of
rotary dial A rotary dial is a component of a telephone or a telephone switchboard that implements a signaling technology in telecommunications known as pulse dialing. It is used when initiating a telephone call to transmit the destination telephone number ...
and has become the industry standard for
landline A landline (land line, land-line, main line, home phone, fixed-line, and wireline) is a telephone connection that uses metal wires or optical fiber telephone line for transmission, as distinguished from a mobile cellular network, which uses ...
and mobile service. Other multi-frequency systems are used for internal signaling within the telephone network.


Multifrequency signaling

Before the development of DTMF, telephone numbers were dialed by users with a loop-disconnect (LD) signaling, more commonly known as
pulse dialing Pulse dialing is a signaling technology in telecommunications in which a direct current local loop circuit is interrupted according to a defined coding system for each signal transmitted, usually a digit. This lends the method the often used nam ...
(dial pulse, DP) in the United States. It functions by interrupting the current in the
local loop In telephony, the local loop (also referred to as the local tail, subscriber line, or in the aggregate as the last mile) is the physical link or circuit that connects from the demarcation point of the customer premises to the edge of the comm ...
between the telephone exchange and the
calling party The calling party (in some contexts called the "A-Number") is a person who (or device that) initiates a telephone call. The person who, or device that, receives a telephone call is the called party (or callee or B-party). In some countries, it ...
's telephone at a precise rate with a switch in the telephone that is operated by the
rotary dial A rotary dial is a component of a telephone or a telephone switchboard that implements a signaling technology in telecommunications known as pulse dialing. It is used when initiating a telephone call to transmit the destination telephone number ...
as it spins back to its rest position after having been rotated to each desired number. The exchange equipment responds to the dial pulses either directly by operating relays or by storing the number in a digit register that records the dialed number. The physical distance for which this type of dialing was possible was restricted by electrical distortions and was possible only on direct metallic links between end points of a line. Placing calls over longer distances required either operator assistance or provision of special subscriber trunk dialing equipment. Operators used an earlier type of multi-frequency signaling. Multi-frequency signaling (MF) is a group of signaling methods that use a mixture of two pure tone (pure
sine wave A sine wave, sinusoidal wave, or just sinusoid is a mathematical curve defined in terms of the '' sine'' trigonometric function, of which it is the graph. It is a type of continuous wave and also a smooth periodic function. It occurs often in ...
) sounds. Various MF signaling protocols were devised by the Bell System and CCITT. The earliest of these were for in-band signaling between switching centers, where long-distance telephone operators used a 16-
digit Digit may refer to: Mathematics and science * Numerical digit, as used in mathematics or computer science ** Hindu-Arabic numerals, the most common modern representation of numerical digits * Digit (anatomy), the most distal part of a limb, such ...
keypad to input the next portion of the destination telephone number in order to contact the next downstream long-distance telephone operator. This semi-automated signaling and switching proved successful in both speed and cost effectiveness. Based on this prior success with using MF by specialists to establish long-distance telephone calls, dual-tone multi-frequency signaling was developed for end-user signaling without the assistance of operators. The DTMF system uses a set of eight audio frequencies transmitted in pairs to represent 16 signals, represented by the ten digits, the letters A to D, and the symbols ''#'' and ''*''. As the signals are audible tones in the voice frequency range, they can be transmitted through electrical repeaters and amplifiers, and over radio and microwave links, thus eliminating the need for intermediate operators on long-distance circuits. AT&T described the product as "a method for pushbutton signaling from customer stations using the voice transmission path." In order to prevent consumer telephones from interfering with the MF-based routing and switching between telephone switching centers, DTMF frequencies differ from all of the pre-existing MF signaling protocols between switching centers: MF/R1, R2, CCS4, CCS5, and others that were later replaced by SS7 digital signaling. DTMF was known throughout the Bell System by the trademark ''Touch-Tone''. The term was first used by AT&T in commerce on July 5, 1960, and was introduced to the public on November 18, 1963, when the first
push-button telephone The push-button telephone is a telephone that has buttons or keys for dialing a telephone number, in contrast to having a rotary dial as in earlier telephone instruments. Western Electric experimented as early as 1941 with methods of using mec ...
was made available to the public. As a parent company of Bell Systems, AT&T held the trademark from September 4, 1962, to March 13, 1984. It is standardized by
ITU-T The ITU Telecommunication Standardization Sector (ITU-T) is one of the three sectors (divisions or units) of the International Telecommunication Union (ITU). It is responsible for coordinating standards for telecommunications and Information Commu ...
Recommendation Q.23. In the UK, it is also known as MF4. Other vendors of compatible telephone equipment called the Touch-Tone feature ''tone dialing'' or ''DTMF''. Automatic Electric (GTE) referred to it as "Touch-calling" in their marketing. Other trade names such as ''Digitone'' were used by the Northern Electric Company in Canada. As a method of in-band signaling, DTMF signals were also used by
cable television Cable television is a system of delivering television programming to consumers via radio frequency (RF) signals transmitted through coaxial cables, or in more recent systems, light pulses through fibre-optic cables. This contrasts with bro ...
broadcasters as cue tones to indicate the start and stop times of local commercial insertion points during station breaks for the benefit of cable companies. Until
out-of-band signaling In telecommunication, signaling is the use of signals for controlling communications. This may constitute an information exchange concerning the establishment and control of a telecommunication circuit and the management of the network. Classi ...
equipment was developed in the 1990s, fast, unacknowledged DTMF tone sequences could be heard during the commercial breaks of cable channels in the United States and elsewhere. Previously, terrestrial television stations used DTMF tones to control remote transmitters. In IP telephony, DTMF signals can also be delivered as either in-band or out-of-band tones, or even as a part of signaling protocols, as long as both endpoints agree on a common approach to adopt.


#, *, A, B, C, and D

The engineers had envisioned telephones being used to access computers and automated response systems. They consulted with companies to determine the requirements. This led to the addition of the
number sign The symbol is known variously in English-speaking regions as the number sign, hash, or pound sign. The symbol has historically been used for a wide range of purposes including the designation of an ordinal number and as a Typographic ligature, ...
(#, ''pound'' or "diamond" in this context, "hash", "square" or "gate" in the UK, and " octothorpe'' by the original engineers) and
asterisk The asterisk ( ), from Late Latin , from Ancient Greek , ''asteriskos'', "little star", is a typographical symbol. It is so called because it resembles a conventional image of a heraldic star. Computer scientists and mathematicians often vo ...
or "star" (*) keys as well as a group of keys for menu selection: A, B, C and D. In the end, the lettered keys were dropped from most phones, and it was many years before the two symbol keys became widely used for
vertical service code A vertical service code (VSC) is a sequence of digits and the signals star (*) and number sign (#) dialed on a telephone keypad or rotary dial to enable or disable certain telephone service features. Some vertical service codes require dialing ...
s such as *67 in the United States of America and Canada to suppress
caller ID Caller identification (Caller ID) is a telephone service, available in analog and digital telephone systems, including voice over IP (VoIP), that transmits a caller's telephone number to the called party's telephone equipment when the call is ...
. Public
payphone A payphone (alternative spelling: pay phone) is typically a coin-operated public telephone, often located in a telephone booth or in high-traffic outdoor areas, with prepayment by inserting money (usually coins) or by billing a credit or deb ...
s that accept credit cards use these additional codes to send the information from the magnetic strip. The AUTOVON telephone system of the
United States Armed Forces The United States Armed Forces are the military forces of the United States. The armed forces consists of six service branches: the Army, Marine Corps, Navy, Air Force, Space Force, and Coast Guard. The president of the United States is ...
used these signals to assert certain privilege and priority levels when placing telephone calls. Precedence is still a feature of military telephone networks, but using number combinations. For example, entering 93 before a number is a priority call. Present-day uses of the signals ''A'', ''B'', ''C'' and ''D'' are rare in telephone networks, and are exclusive to network control. For example, key ''A'' is used in some networks for cycling through a list of carriers. The signals are used in radio phone patch and repeater operations to allow, among other uses, control of the repeater while connected to an active telephone line. The signals *, #, A, B, C and D are still widely used worldwide by
amateur radio Amateur radio, also known as ham radio, is the use of the radio frequency spectrum for purposes of non-commercial exchange of messages, wireless experimentation, self-training, private recreation, radiosport, contesting, and emergency communi ...
operators and commercial two-way radio systems for equipment control, repeater control, remote-base operations and some telephone communications systems. DTMF signaling tones can also be heard at the start or end of some prerecorded VHS videocassettes. Information on the master version of the video tape is encoded in the DTMF tone. The encoded tone provides information to automatic duplication machines, such as format, duration and volume levels, in order to replicate the original video as closely as possible. DTMF tones are used in some
caller ID Caller identification (Caller ID) is a telephone service, available in analog and digital telephone systems, including voice over IP (VoIP), that transmits a caller's telephone number to the called party's telephone equipment when the call is ...
systems to transfer the caller ID information, but in the United States the Bell 202 modulated frequency-shift keying (FSK) signaling is used to transfer the data.


Keypad

The DTMF telephone keypad is laid out as a matrix of push buttons in which each row represents the low frequency component and each column represents the high frequency component of the DTMF signal. The commonly used keypad has four rows and three columns, but a fourth column is present for some applications. Pressing a key sends a combination of the row and column frequencies. For example, the ''1'' key produces a superimposition of a 697 Hz low tone and a 1209 Hz high tone. Initial pushbutton designs employed levers, enabling each button to activate one row and one column contact. The tones are decoded by the switching center to determine the keys pressed by the user.


Decoding

DTMF was originally decoded by tuned filter banks. By the end of the 20th century,
digital signal processing Digital signal processing (DSP) is the use of digital processing, such as by computers or more specialized digital signal processors, to perform a wide variety of signal processing operations. The digital signals processed in this manner ar ...
became the predominant technology for decoding. DTMF decoding algorithms typically use the Goertzel algorithm. As DTMF signaling is often transmitted in-band with voice or other audio signals present simultaneously, the DTMF signal definition includes strict limits for timing (minimum duration and interdigit spacing), frequency deviations, harmonics, and amplitude relation of the two components with respect to each other (''twist'').


Other multiple frequency signals

National telephone systems define other tones, outside the DTMF specification, that indicate the status of lines, equipment, or the result of calls, and for control of equipment for troubleshooting or service purposes. Such
call-progress tone In telephony, call progress tones are audible tones that provide an indication of the status of a telephone call to the user. The tones are generated by a central office or a private branch exchange (PBX) to the calling party. Telecommunication ...
s are often also composed of multiple frequencies and are standardized in each country. The Bell System defined them in the Precise Tone Plan.AT&T, ''Notes on Distance Dialing'', 1968 Bell's Multi-frequency signaling was exploited by blue box devices. Some early
modem A modulator-demodulator or modem is a computer hardware device that converts data from a digital format into a format suitable for an analog transmission medium such as telephone or radio. A modem transmits data by modulating one or more c ...
s were based on touch-tone frequencies, such as Bell 400-style modems. Don Lancaster
"TV Typewriter Cookbook"
( TV Typewriter). Section "400-Style (Touch-Tone) Modems". p. 177-178.


See also

*
Selective calling In a conventional, analog two-way radio system, a standard radio has ''noise squelch'' or ''carrier squelch'', which allows a radio to receive all transmissions. Selective calling is used to address a subset of all two-way radios on a single rad ...
*
Special information tone In telephony, a special information tone (SIT) is an in-band international standard call progress tone consisting of three rising tones indicating a call has failed. It usually precedes a recorded announcement describing the problem.BOC Notes on ...
* Cue tone *


References


Further reading


ITU's recommendations for implementing DTMF services
* . * * Frank Durda

2006.
ITU-T Recommendation Q.24 - Multifrequency push-button signal reception
{{DEFAULTSORT:Dual-Tone Multi-Frequency Signaling Telephony signals Broadcast engineering