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Advanced Intelligent Network
The Intelligent Network (IN) is the standard network architecture specified in the ITU-T Q.1200 series recommendations. It is intended for fixed as well as mobile telecom networks. It allows operators to differentiate themselves by providing value-added services in addition to the standard telecom services such as PSTN, ISDN on fixed networks, and GSM services on mobile phones or other mobile devices. The intelligence is provided by network nodes on the service layer, distinct from the switching layer of the core network, as opposed to solutions based on intelligence in the core switches or equipment. The IN nodes are typically owned by telecommunications service providers such as a telephone company or mobile phone operator. IN is supported by the Signaling System #7 (SS7) protocol between network switching centers and other network nodes owned by network operators. Examples of IN services * Televoting * Call screening * Local number portability * Toll-free calls/Freephone ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Network Architecture
Network architecture is the design of a computer network. It is a framework for the specification of a network's physical components and their functional organization and configuration, its operational principles and procedures, as well as communication protocols used. In telecommunication, the specification of a network architecture may also include a detailed description of products and services delivered via a communications network, as well as detailed rate and billing structures under which services are compensated. The network architecture of the Internet is predominantly expressed by its use of the Internet protocol suite, rather than a specific model for interconnecting networks or nodes in the network, or the usage of specific types of hardware links. OSI model The Open Systems Interconnection model (OSI model) defines and codifies the concept of layered network architecture. Abstraction layers are used to subdivide a communications system further into smaller ma ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Local Number Portability
Local number portability (LNP) for fixed lines, and full mobile number portability (FMNP) for mobile phone lines, refers to the ability of a "customer of record" of an existing fixed-line or mobile telephone number assigned by a local exchange carrier (LEC) to reassign the number to another carrier ("service provider portability"), move it to another location ("geographic portability"), or change the type of service ("service portability"). In most cases, there are limitations to transferability with regards to geography, service area coverage, and technology. Location Portability and Service Portability are not consistently defined or deployed in the telecommunication industry. In the United States and Canada, mobile number portability is referred to as WNP or WLNP (Wireless LNP). In the rest of the world it is referred to as mobile number portability (MNP). Wireless number portability is available in some parts of Africa, Asia, Australia, Latin America and most European countri ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
ITU-T
The ITU Telecommunication Standardization Sector (ITU-T) is one of the three sectors (divisions or units) of the International Telecommunication Union (ITU). It is responsible for coordinating standards for telecommunications and Information Communication Technology such as X.509 for cybersecurity, Y.3172 and Y.3173 for machine learning, and H.264/MPEG-4 AVC for video compression, between its Member States, Private Sector Members, and Academia Members. The first meeting of the World Telecommunication Standardization Assembly (WTSA), the sector's governing conference, took place on 1 March of that year. ITU-T has a permanent secretariat called the Telecommunication Standardization Bureau (TSB), which is based at the ITU headquarters in Geneva, Switzerland. The current director of the TSB is Chaesub Lee (of South Korea), whose first 4-year term commenced on 1 January 2015, and whose second 4-year term commenced on 1 January 2019. Chaesub Lee succeeded Malcolm Johnson (Director), Malc ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Call Transfer
A call transfer is a telecommunications mechanism that enables a user to relocate an existing telephone call to another phone or attendant console, using a transfer button or a switchhook flash and dialing the required location. The transferred call is either announced or unannounced. If the transferred call is announced, the desired party/extension is notified of the impending transfer. This is typically done by putting the caller on hold and dialing the desired party/extension; they are then notified and, if they choose to accept the call, it is transferred over to them. Other terms commonly used for an announced transfer include "attended", "consult", "full-consult", "supervised" and " conference" transfer. On the other hand, an unannounced transfer is self-explanatory: it is transferred without notifying the desired party/extension of the impending call. It is simply transferred to their line by way of a "transfer" key on the operator's phone or by keying in a string of digits ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Location-based Routing
Location-based routing is a system of rules to varying degrees of complexity dictating where inbound telephone calls from various locations are routed to. The location of call origin is normally determined by the outgoing caller ID of the caller but can also be determined by GPS position or signal triangulation, the latter being particularly useful for calls coming from mobile phones. Uses Having a call management system that knows the location of an incoming call allows for a wide range of applications – *Retail chain-outlets can have a single telephone number nationwide and use location-based routing to route callers automatically to their local store. *Franchises can be set up under a single brand with each franchisee servicing a particular locale and fielding its calls. *Inbound sales enquiries can be relayed automatically to the regional sales manager appropriate for the caller's location. Granularity Routing rules can be specified to different sizes of catchment area ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Call Distribution
An automated call distribution system, commonly known as automatic call distributor (ACD), is a telephony device that answers and distributes incoming calls to a specific group of terminals or agents within an organization. ACDs direct calls based on parameters that may include the caller's telephone number, the number they dialed, the time of day or a response to an automated voice prompt. Advanced ACD systems may use digital technologies such as Computer telephony integration (CTI), computer-supported telecommunications applications (CSTA) or IVR as input to determine the route to a person or voice announcement that will serve the caller. Experts claim that "the invention of ACD technology made the concept of a call centre possible." Background A Private Branch Exchange (PBX) is a telephone exchange device that acts as a switchboard to route phone calls within an organisation. This technology developed into Automated Call Distribution systems using computer technology to automati ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Premium-rate Telephone Number
Premium-rate telephone numbers are telephone numbers that charge callers higher price rates for select services, including information and entertainment. A portion of the call fees is paid to the service provider, allowing premium calls to be an additional source of revenue for businesses. Tech support, psychic hotlines, and adult chat lines (e.g. dating and phone sex) are among the most popular kinds of premium-rate phone services. Other services include directory enquiries, weather forecasts, competitions and ratings televoting (especially relating to television shows). Diplomatic services, such as the US Embassy in London or the UK Embassy in Washington, have also charged premium rates for calls from the general public. Premium calls are typically routed like toll-free numbers, and service providers can be located independent of the area code. These telephone numbers are usually allocated based on a national telephone numbering plan that makes them easily distinguishable ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Collect Call
A collect call in Canada and the United States, known as a reverse charge call in other parts of the English-speaking world, is a telephone call in which the calling party wants to place a call at the called party's expense. In the past, collect calls were only possible as an operator-assisted call, but with the introduction of computer-based telephone dialing equipment, it is now possible to place a collect call without using an operator, which is called automated operator services (AOS) as opposed to Home Country Direct (HCD). (Automated reverse charge dialing eliminates a service that could be provided, at a higher fee, only on operator-assisted connections: the person-to-person call, in which there is no charge unless a designated person is available.) While Mother's Day has the highest number of phone calls, the most collect calls are made on Father's Day. Services Australia Several companies previously provided reverse call services in Australia, including 1800MUMDAD - ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Multimedia Messaging Service
Multimedia Messaging Service (MMS) is a standard way to send messages that include multimedia content to and from a mobile phone over a cellular network. Users and providers may refer to such a message as a PXT, a picture message, or a multimedia message. The MMS standard extends the core SMS (Short Message Service) capability, allowing the exchange of text messages greater than 160 characters in length. Unlike text-only SMS, MMS can deliver a variety of media, including up to forty seconds of video, one image, a slide show, slideshow of multiple images, or audio. The most common use involves sending photographs from Camera phone, camera-equipped handsets. Media companies have utilized MMS on a commercial basis as a method of delivering news and entertainment content, and retailers have deployed it as a tool for delivering scannable coupon codes, product images, videos, and other information. The 3GPP and Wireless Application Protocol, WAP groups fostered the development of the ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Universal Personal Telecommunications
Universal personal telecommunications (UPT) is a special segment of the international telephone number space which has been set aside for universal personal telephone numbers. This service has been allocated country code +87810 and is completed by a 10-digit subscriber number which provides 10 billion unique numbers. The International Telecommunication Union (ITU) introduced this concept in 2001, referring to it as "global number portability". However, number portability normally refers to the service of keeping an existing phone number after moving service to another provider. The delegation of UPT was requested by VisionNG Chairman Herwart Wermescher and was confirmed by Counsellor, SG2 of ITU-TSB Richard Hill on May 21, 2002. The UPT service The UPT standards have been developed to allow a UPT number to be associated with any device on any network, anywhere in the world. An individual should be able to enter an access code to make or receive calls on any device and can be prov ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Private Branch Exchange
A business telephone system is a multiline telephone system typically used in business environments, encompassing systems ranging in technology from the key telephone system (KTS) to the private branch exchange (PBX). A business telephone system differs from an installation of several telephones with multiple central office (CO) lines in that the CO lines used are directly controllable in key telephone systems from multiple telephone stations, and that such a system often provides additional features related to call handling. Business telephone systems are often broadly classified into key telephone systems, and private branch exchanges, but many hybrid systems exist. A key telephone system was originally distinguished from a private branch exchange in that it did not require an operator or attendant at the switchboard to establish connections between the central office trunks and stations, or between stations. Technologically, private branch exchanges share lineage with centra ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
Centrex
Centrex is a portmanteau of central exchange, a kind of telephone exchange. It provides functions similar to a PBX, but is provisioned with equipment owned by, and located at, the telephone company premises. Centrex service was first installed in the early 1960s in New York's financial district by New York Telephone. As of 2003, it was estimated that there were 20 million Centrex lines installed worldwide by 20 telephone companies, with the most installations in the United States (15 million), Canada (2 million), and the United Kingdom (1 million). This accounted for approximately 5% of all installed business telephone lines, worldwide. In terms of user-visible features, Centrex and PBX are similar. Features include: * Direct inward dialing (DID) * Automatic routing of calls to obtain lowest cost * Call pick-up groups * Call forwarding * Conference calling * Automatic call distribution (ACD) * Call detail recording In computer science, a record (also called a structure, ... [...More Info...] [...Related Items...] OR: [Wikipedia] [Google] [Baidu] |
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