Topic summary

FlipKey

FlipKey was an online vacation rental marketplace and a subsidiary of TripAdvisor. The platform was shut down in November 2024, resulting in the cancellation of all existing reservations. In 2016 the company listed more than 300,000 properties in 179 countries. Its headquarters is in Boston, Massachusetts, United States.

Although rental owners were verified by the company's staff before being added to the FlipKey website, the site relied heavily on traveler reviews of rental properties. FlipKey also published ratings for travel-related items such as food blogs and in the United States it provided ratings of national historic sites.

Citing complaints that FlipKey would not guarantee functional amenities in its rental sites, in 2016 Better Business Bureau gave the company an F rating.