Topic summary
DHS
Extracted from the Wikipedia article United States Department of Homeland Security.
Employee morale
DHS is the only large federal agency to score below 50% in overall survey rankings. It was last of large federal agencies in 2014 with 44.0% and fell even lower in 2015 at 43.1%, again last place. DHS continued to rank at the bottom in 2019, prompting congressional inquiries into the problem. High work load resulting from chronic staff shortage, particularly in Customs and Border Protection, has contributed to low morale, as have scandals and intense negative public opinion heightened by immigration policies of the Obama administration.