Virtual exchange (also referred to as online intercultural exchange among other names) is an instructional approach or practice for language learning. It broadly refers to the "notion of 'connecting' language learners in pedagogically structured interaction and collaboration"
through
computer-mediated communication
Computer-mediated communication (CMC) is defined as any human communication that occurs through the use of two or more electronic devices. While the term has traditionally referred to those communications that occur via computer-mediated forma ...
for the purpose of improving their language skills, intercultural communicative competence, and
digital literacies. Although it proliferated with the advance of the internet and
Web 2.0
Web 2.0 (also known as participative (or participatory) web and social web) refers to websites that emphasize user-generated content, ease of use, participatory culture, and interoperability (i.e., compatibility with other products, systems, a ...
technologies in the 1990s, its roots can be traced to learning networks pioneered by
Célestin Freinet in 1920s and, according to Dooly,
even earlier in Jardine's work with collaborative writing at the
University of Glasgow
The University of Glasgow (abbreviated as ''Glas.'' in Post-nominal letters, post-nominals; ) is a Public university, public research university in Glasgow, Scotland. Founded by papal bull in , it is the List of oldest universities in continuous ...
at the end of the 17th to the early 18th century.
Virtual exchange is recognized as a field of
computer-assisted language learning
Computer-assisted language learning (CALL), known as computer-aided instruction (CAI) in British English and computer-aided language instruction (CALI) in American English, Levy (1997: p. 1) briefly defines it as "the exploration and study of co ...
as it relates to the use of technology in language learning. Outside the field of language education, this type of pedagogic practice is being used to internationalize the curriculum and offer students the possibility to engage with peers in other parts of the world in collaborative online projects.
Virtual exchange is based on sociocultural views of learning inspired by
Vygotskian theories of learning as a social activity.
Terms and definitions
Different names have been used to describe the practice, ranging from terms that usually describe a particular practice within the area, such as dual language virtual exchange which is sometimes called
teletandem, eTandem, and tandem language learning, to more generic terms such as globally virtual connections, online interaction and exchange, online intercultural exchange, online exchange, virtual exchange, virtual connections, global
virtual team
A virtual team (also known as a geographically dispersed team, distributed team, or remote team) usually refers to a group of individuals who work together from different geographic locations and rely on communication technology such as email, ins ...
s, globally-networked learning environments, collaborative online international learning (COIL), Internet-mediated intercultural foreign language education. globally networked learning, telecollaboration, and telecollaboration 2.0.
Currently, it appears that ''virtual exchange'' is the most prominent umbrella term, a term that can be used for a variety of models and practices.
Likewise, depending on the aims and settings a variety of definitions have been applied to the practice. One of the most widely referenced definitions comes from Julie Belz, who defines it as a partnership in which "internationally-dispersed learners in parallel language classes use Internet communication tools such as e-mail, synchronous chat, threaded discussion, and MOOs (as well as other forms of electronically mediated communication), in order to support social interaction, dialogue, debate, and intercultural exchange." As the practice is most common in language learning contexts, narrower definitions appeared as well, such as an "Internet-based intercultural exchange between people of different cultural/national backgrounds, set up in an institutional context with the aim of developing both language skills and intercultural communicative competence... through structured tasks."
Conversely, broader definitions that go beyond educational contexts emerged as well, such as "the process of communicating and working together with other people or groups from different locations through online or digital communication tools (e.g., computers, tablets, cellphones) to co-produce a desired work output. Telecollaboration can be carried out in a variety of settings (classroom, home, workplace, laboratory) and can be synchronous or asynchronous."
History
The origins of virtual exchange have been linked to the work of iEARN and the New York/Moscow Schools Telecommunications Project (NYS-MSTP) which was launched in 1988 by Peter Copen and the Copen Family Fund. This project stemmed from a perceived need to connect youth from the two countries during a time which was marked by tensions between the
United States
The United States of America (USA), also known as the United States (U.S.) or America, is a country primarily located in North America. It is a federal republic of 50 U.S. state, states and a federal capital district, Washington, D.C. The 48 ...
and the
U.S.S.R. that had developed during the
Cold War
The Cold War was a period of global Geopolitics, geopolitical rivalry between the United States (US) and the Soviet Union (USSR) and their respective allies, the capitalist Western Bloc and communist Eastern Bloc, which lasted from 1947 unt ...
. With the institutional support of the Academy of Sciences in Moscow, and the New York State Board of Education, a pilot programme between 12 schools in each nation was established. Students worked in both English and Russian on projects based on their curricula, which had been designed by participating teachers. The program expanded in the early 1990s to include China, Israel, Australia, Spain, Canada, Argentina, and the Netherlands. The early 1990s saw the establishment of the organization iEARN which became officially established in 1994. One of the earliest projects, which is still running, was Margaret Riel's Learning Circles. The organization has since expanded and is currently active in over 100 countries and promotes many different projects, also in collaboration with other organizations such as
The My Hero Project
The My Hero Project is a U.S.-based nonprofit organization established in 1995 by philanthropist Karen Pritzker, Jeanne Meyers and Rita Stern Milch that promotes the sharing of positive role models from around the world for the online digital story ...
. This form of education which aims to integrate awareness of international communities as part of the curriculum is sometimes referred to as
global education.
In foreign language education the practice of virtually connecting learners is also commonly called Virtual Exchange but has sometimes been known as
telecollaboration and is a sub-field of
computer-assisted language learning
Computer-assisted language learning (CALL), known as computer-aided instruction (CAI) in British English and computer-aided language instruction (CALI) in American English, Levy (1997: p. 1) briefly defines it as "the exploration and study of co ...
(CALL). It was first promoted as a form of network-based language learning in the 1990s through the work of educators such as
Mark Warschauer and Rick Kern. One of the first uses of the word telecollaboration was in Warschauer's 1996 volume that compiled works on
computer-mediated communication
Computer-mediated communication (CMC) is defined as any human communication that occurs through the use of two or more electronic devices. While the term has traditionally referred to those communications that occur via computer-mediated forma ...
(CMC) following the Symposium on Local and Global Electronic Networking in Foreign Language Learning and Research held at the
University of Hawaiʻi
The University of Hawaiʻi System is a public college and university system in Hawaii. The system confers associate, bachelor's, master's, and doctoral degrees through three universities, seven community colleges, an employment training center, ...
in 1995. The symposium brought together educators concerned with these issues from university and secondary education throughout the world. Telecollaborative practices at the time involved the use of e-mail and other Web 1.0 capabilities.
[Chun, D. M. (2014). ''Cultura-inspired intercultural exchanges: Focus on Asian and Pacific languages''. National Foreign Language Resource Center, University of Hawaiʻi at Mānoa.]
Several different models of virtual exchange / telecollaboration have since been developed, such as the Cultura model, developed in 1997 at
MIT
The Massachusetts Institute of Technology (MIT) is a private research university in Cambridge, Massachusetts, United States. Established in 1861, MIT has played a significant role in the development of many areas of modern technology and sc ...
in the United States,
and the dual language virtual exchange / eTandem model.
The Cultura project was originally developed as a bilingual project for French and English, but has since been developed in several different languages.
In 2003 the organization Soliya was founded by
Lucas Welch and Liza Chambers in the aftermath of the
September 11 attacks
The September 11 attacks, also known as 9/11, were four coordinated Islamist terrorist suicide attacks by al-Qaeda against the United States in 2001. Nineteen terrorists hijacked four commercial airliners, crashing the first two into ...
. Soliya's Connect Program has become an important model of online facilitated dialogue and is based on principles of
intergroup dialogue Intergroup dialogue is a "face-to-face facilitated conversation between members of two or more social identity groups that strives to create new levels of understanding, relating, and action". This process promotes conversation around controversial ...
and
peacebuilding
Peacebuilding is an activity that aims to resolve injustice in nonviolent ways and to transform the cultural and structural conditions that generate deadly or destructive conflict. It revolves around developing constructive personal, group, and ...
. In this model of virtual exchange, students from universities across the globe are placed in diverse groups of 10–12 people, and they meet regularly for 2-hour sessions of dialogue through an over a period of 8 weeks. Each group is supported by one or two trained facilitators.
In 2004 the International Virtual Exchange Project (IVEProject) was begun by Eric Hagley. In 2015 this project was sponsored by a Japanese government kaken grant which allowed it to expand greatly. The project has students studying foreign languages under the tutelage of teachers interact asynchronously and synchronously using the language they are studying. The most common exchange is done in English as the Lingua Franca. As of August 2024, over 60,000 students from 29 countries have participated.
In 2005 the European Commission established the
eTwinning programme for schools. The programme promotes projects between schools in Europe which entail both synchronous and asynchronous collaborations between classes, offering a safe platform for staff (teachers, head teachers, librarians, etc.) working in a school in one of the European countries involved. Teachers who register in eTwinning are checked by the National Support Organisation (NSO) and are validated in order to use all eTwinning features such as TwinSpace and Project Diary, providing a safe and
GDPR
The General Data Protection Regulation (Regulation (EU) 2016/679), abbreviated GDPR, is a European Union regulation on information privacy in the European Union (EU) and the European Economic Area (EEA). The GDPR is an important component of ...
compliant environment for students and teachers' interaction.
As per 2021, there are 122,134 active projects with 937,761 teachers in 217,830 schools in eTwinning countries as well as e-Twinning plus countries (
Armenia
Armenia, officially the Republic of Armenia, is a landlocked country in the Armenian Highlands of West Asia. It is a part of the Caucasus region and is bordered by Turkey to the west, Georgia (country), Georgia to the north and Azerbaijan to ...
,
Azerbaijan
Azerbaijan, officially the Republic of Azerbaijan, is a Boundaries between the continents, transcontinental and landlocked country at the boundary of West Asia and Eastern Europe. It is a part of the South Caucasus region and is bounded by ...
,
Georgia
Georgia most commonly refers to:
* Georgia (country), a country in the South Caucasus
* Georgia (U.S. state), a state in the southeastern United States
Georgia may also refer to:
People and fictional characters
* Georgia (name), a list of pe ...
,
Jordan
Jordan, officially the Hashemite Kingdom of Jordan, is a country in the Southern Levant region of West Asia. Jordan is bordered by Syria to the north, Iraq to the east, Saudi Arabia to the south, and Israel and the occupied Palestinian ter ...
,
Lebanon
Lebanon, officially the Republic of Lebanon, is a country in the Levant region of West Asia. Situated at the crossroads of the Mediterranean Basin and the Arabian Peninsula, it is bordered by Syria to the north and east, Israel to the south ...
,
Republic of Moldova
Moldova, officially the Republic of Moldova, is a landlocked country in Eastern Europe, with an area of and population of 2.42 million. Moldova is bordered by Romania to the west and Ukraine to the north, east, and south. The unrecognised ...
and
Ukraine
Ukraine is a country in Eastern Europe. It is the List of European countries by area, second-largest country in Europe after Russia, which Russia–Ukraine border, borders it to the east and northeast. Ukraine also borders Belarus to the nor ...
). A key element of eTwinning is collaboration among teachers, students, schools, parents, and local authorities. In eTwinning teachers organize activities that enable young learners to engage in communicative interaction with peers from other linguistic and cultural backgrounds in order to practise and further develop their intercultural communicative competence in their respective foreign (target) language. Students have an active role in co-creating the learning experience by interacting, investigating and making decisions whilst respecting each other thus learning 21st century skills. The use of TwinSpace facilitates a multimodal approach to collaboration which integrates tools to ensure communicative and pedagogic diversity and richness. eTwinning has established a strong community of teachers and organizes training for them.
In 2006 the
SUNY Center for Collaborative Online International Learning (COIL) was established at SUNY's
Purchase College. COIL developed from the work of faculty members who used technology to bring international students into their classrooms using technology. COIL's Founding Director was Jon Rubin, a film and new media professor at Purchase College. The COIL model is increasingly being recognized as a way for universities to internationalize their curricula. In 2010 COIL joined the new SUNY Global Center in New York City and continued to expand its global network.
In 2011 the Virtual Exchange Coalition was established in the united states to further the field of virtual exchange, bringing together important virtual exchange providers.
The 1st International Conference on Telecollaboration in University Foreign Language Education was hold at the University of León in February, 2014.
[Chun, D. M. (2014). ''Cultura-inspired intercultural exchanges: Focus on Asian and Pacific languages''. National Foreign Language Resource Center, University of Hawaiʻi at Mānoa.] It provided a broad overview of linguistic and intercultural telecollaboration and generated interest in how telecollaboration can contribute to general educational goals and digital literacies in higher education.
In 2016 members of the INTENT consortium working in different disciplines in higher education around the globe launched the UNICollaboration platform at the Second Conference on Telecollaboration in Higher Education at Trinity College, Dublin. The aim was to support university educators and mobility coordinators to find partner classes, and to organise and run online intercultural exchanges for their students. This platform was one of the outputs of an EU-funded project and has over 1000 registered educators.
In 2016 the
European Commissioner for Education, Culture, Youth and Sport
Tibor Navracsics
Tibor Navracsics (born 13 June 1966) is a Hungarian lawyer and politician, who served as Minister of Foreign Affairs and Trade from June to September 2014. He previously served as Minister of Administration and Justice between 2010 and 2014. H ...
announced a future
Erasmus+
Erasmus+ is the European Commission's programme for education, training, youth, and sport for the 2021–2027 period, succeeding the previous programme (2014–2020). As an integrated programme, Erasmus+ offers more opportunities for the mobi ...
Virtual Exchange initiative. In March 2018 the Erasmus+ Virtual Exchange pilot project was officially launched by Commissioner
Navracsics and it targeted young people (aged 18–30) in EU and
Southern Mediterranean countries. In the initial year of EVE, 7,450 participants were involved in virtual exchange
[European Union, Helm, F., & van der Velden, B. (2018, July). ''Erasmus+ Virtual Exchange: 2018 Impact Report'' (EC-02-19-388-EN-N). ] through different activities, each with several subprogrammes. An impact report
was published in 2018 evaluating the Erasmus+ Virtual Exchange project activities which ran from 1 January 2018 to 31 December 2018, and the effectiveness of the different models of Virtual Exchange in meeting the objectives set by the
European Commission
The European Commission (EC) is the primary Executive (government), executive arm of the European Union (EU). It operates as a cabinet government, with a number of European Commissioner, members of the Commission (directorial system, informall ...
(EC). The initiative is hosted on the
European Youth Portal. Different models of virtual exchange are promoted on the platform as well as training for educators to develop their own virtual exchange projects and training for young people to become Erasmus+ Virtual Exchange facilitators.
Several VE projects under Erasmus+ Key Action 3 (Support for policy reform, Priority 5, EACEA 41/2016) have focused since then in
telecollaboration and virtual exchange practice and research. An example is the EVOLVE project (Evidence-Validated Online Learning through Virtual Exchange) which promotes virtual exchange as an innovative form of collaborative international learning across disciplines in
higher education
Tertiary education (higher education, or post-secondary education) is the educational level following the completion of secondary education.
The World Bank defines tertiary education as including universities, colleges, and vocational schools ...
(HE) institutions in
Europe
Europe is a continent located entirely in the Northern Hemisphere and mostly in the Eastern Hemisphere. It is bordered by the Arctic Ocean to the north, the Atlantic Ocean to the west, the Mediterranean Sea to the south, and Asia to the east ...
and beyond. The project investigated the impact of virtual exchange on teachers' pedaogogical competences and pedagogical approach in HE from 1 January 2018 to 31 December 2020 and it was coordinated by the
University of Groningen
The University of Groningen (abbreviated as UG; , abbreviated as RUG) is a Public university#Continental Europe, public research university of more than 30,000 students in the city of Groningen (city), Groningen, Netherlands. Founded in 1614, th ...
,
the Netherlands
, Terminology of the Low Countries, informally Holland, is a country in Northwestern Europe, with Caribbean Netherlands, overseas territories in the Caribbean. It is the largest of the four constituent countries of the Kingdom of the Nether ...
.
In 2018, several higher education institutions active in the field of virtual exchange and an international virtual exchange coalition was created that started organizing international virtual exchange conferences (IVEC). The first such conference was scheduled for October 2019 in
Tacoma
Tacoma ( ) is the county seat of Pierce County, Washington, United States. A port city, it is situated along Washington's Puget Sound, southwest of Seattle, southwest of Bellevue, northeast of the state capital, Olympia, northwest of Mount ...
, WA, US. This inaugural IVEC 2019 conference, entitled "Advancing the field of online international learning", was co-organized by the SUNY COIL Center,
DePaul University
DePaul University is a private university, private Catholic higher education, Catholic research university in Chicago, Illinois, United States. Founded by the Congregation of the Mission, Vincentians in 1898, the university takes its name from ...
,
Drexel University
Drexel University is a private university, private research university with its main campus in Philadelphia, Pennsylvania, United States. Drexel's undergraduate school was founded in 1891 by Anthony Joseph Drexel, Anthony J. Drexel, a financier ...
, East Carolina University, University of Washington Bothell, University of Washington Tacoma, and UNIcollaboration.
Telecollaboration 2.0
Guth and Helm (2010)
built on the pedagogy of telecollaboration by expanding on its traditional practices via incorporating
Web 2.0
Web 2.0 (also known as participative (or participatory) web and social web) refers to websites that emphasize user-generated content, ease of use, participatory culture, and interoperability (i.e., compatibility with other products, systems, a ...
tools in online collaborative projects. This enriched practice widely became known as telecollaboration 2.0.
Telecollaboration 2.0, being a completely new phase, serves to achieve nearly the same goals of telecollaboration. A distinctive feature of telecollaboration 2.0, however, lies in prioritizing promoting the development and mastery of new online literacies.
Although telecollaboration and telecollaboration 2.0 are used interchangeably, the latter slightly differs in affording "a complex context for language education as it involves the simultaneous use and development" of intercultural competencies,
[O'Dowd, R. (2006a) ''Telecollaboration and the Development of Intercultural Communicative Competence''. Berlin: Langenscheidt.] internationalizing classrooms and promoting authentic intercultural communication
among partnering schools and students.
Models
There are several different 'models' of Virtual Exchange / telecollaboration which have been extensively described in the literature.
The first models to be developed were based on the partnering of foreign language students with "native speakers" of the target language, usually by organizing exchanges between two classes of foreign language students studying one another's languages. The most well established models are the lingua franca virtual exchange, dual language virtual exchange / eTandem, the Cultura, and
eTwinning models.
Lingua Franca models have developed due to the increased use of particular languages in international business, science and politics. The most common are the English as Lingua Franca Virtual Exchange (ELFVE) and Spanish as Lingua Franca Virtual Exchange (SLFVE). This type of virtual exchange is now widely adopted by teachers who want their students to participate in international communities but know their students, who often do not have the socio-economic opportunities to do so, have little chance of physically traveling outside their regions. Teachers create tasks and opportunities for their students to use the language they are studying to interact with and learn from peers in other countries. Though not included in the table below the strengths of the LFVE model are that students are in language partnerships without power imbalances, are able to interact with peers from multiple different cultures, see the language they are studying from the perspective of others who are studying it and have more opportunities to use the language they are studying in real-world situations. Some believe the weakness of this model is that students see peers who are also studying the language as not being "ideal" and that there is the possibility of learning mistaken language use.
Dual language virtual exchange (DLVE) / eTandem, which developed from the face to face tandem learning approach, has been widely adopted by individual learners who seek partners on the many available educational websites which offer to help find partners and suggest activities for tandem partners to engage in. However, the DLVE / eTandem model has also been used for class-to-class telecollaboration projects where teachers establish specific objectives, tasks, and topics for discussion.
The
teletandem model is based on DLVE and was developed in Brazil, but focuses on oral communication through
VOIP
Voice over Internet Protocol (VoIP), also known as IP telephony, is a set of technologies used primarily for voice communication sessions over Internet Protocol (IP) networks, such as the Internet. VoIP enables voice calls to be transmitted as ...
tools such as Skype and Google Hangouts. Until recent years, however, virtual exchange has had to use asynchronous communication tools.
The Cultura project was developed by teachers of French as a foreign language at
MIT
The Massachusetts Institute of Technology (MIT) is a private research university in Cambridge, Massachusetts, United States. Established in 1861, MIT has played a significant role in the development of many areas of modern technology and sc ...
in the late 1990s with the aim of making culture the focus of their foreign language class.
This model takes its inspiration from the words of the Russian philosopher
Mikhail Bakhtin
Mikhail Mikhailovich Bakhtin (; rus, Михаи́л Миха́йлович Бахти́н, , mʲɪxɐˈil mʲɪˈxajləvʲɪdʑ bɐxˈtʲin; – 7 March 1975) was a Russian people, Russian philosopher and literary critic who worked on the phi ...
: "It is only in the eyes of another culture that foreign culture reveals itself fully and profoundly ... A meaning only reveals its depths once it has encountered and come into contact with another foreign meaning" (as cited in Furstenberg, Levet, English, & Maillet, 2001, p. 58). Cultura is based on the notion and process of cultural comparison and entails students analysing cultural products in class with their teachers and interacting with students of the target languages and cultures through which they develop a deeper understanding of each other's culture, attitudes, representations, values, and frames of reference.
The eTwinning project, which essentially is a network of schools and educators within the European Union and part of Eramus+, contrasts with its earlier counterparts in not setting specific guidelines apropos of language use, themes or structure.
This model serves as a broad platform for schools within the EU to exchange information and share materials online, and provides a virtual space for countless pedagogical opportunities where teachers and students collectively learn, communicate and collaborate using a foreign language.
Quintessentially, eTwinning has the following four objectives:
# setting up a collaborative network among European schools by connecting them via Web 2.0 tools
# encouraging educators and students to collaborate with their counterparts in other European countries
# fostering a learning environment in which European identity is integrated with multilingualism and multiculturalism
# continuously developing educators' professional skills "in the pedagogical and collaborative use of
ICT.
eTwinning has thus proven to be a strong model for telecollaboration in recent years, since it enables the authentic use of foreign language among virtual partners, i.e. teachers and students. Not surprisingly, eTwinning projects have become increasingly recognized at various educational institutions across the continent. Each of the telecollaborative models discussed above has its strengths and weaknesses:
Virtual exchange is a type of education program that uses technology to allow geographically separated people to interact and communicate. This type of activity is most often situated in educational programs (but is also found in some youth organizations) in order to increase mutual understanding,
global citizenship
Global citizenship is a form of transnationality, specifically the idea that one's identity transcends geography or political borders and that responsibilities or rights are derived from membership in a broader global class of "humanity". This do ...
, digital literacies, and language learning. Models of virtual exchange are also known as
telecollaboration, online intercultural exchange, globally networked teaching and learning, collaborative online international learning (COIL). Non-profit organizations such as Soliya (founded by
Lucas Welch) and the Sharing Perspectives Foundation have designed and implement virtual exchange programs in partnership with universities and youth organizations.
In 2017 the European Commission celebrated 30 years of Erasmus mobility and declared Erasmus+ as its most successful programme in terms of European integration and international outreach. In 2018, the Erasmus+ Virtual Exchange (EVE) project was launched; a pilot project part of the Erasmus+ programme, with the aim to provide technology-led intercultural learning experiences for young people aged 18–30 in youth organisations and universities Europe and Southern Mediterranean countries.
Educational institutions such as
State University of New York
The State University of New York (SUNY ) is a system of Public education, public colleges and universities in the New York (state), State of New York. It is one of the List of largest universities and university networks by enrollment, larges ...
's COIL Center and
DePaul University
DePaul University is a private university, private Catholic higher education, Catholic research university in Chicago, Illinois, United States. Founded by the Congregation of the Mission, Vincentians in 1898, the university takes its name from ...
use virtual exchange in higher education curricula to connect young people globally with a primary mission to help them grow in their understanding of each other's contexts (society, government, education, religion, environment, gender issues, etc.).
Challenges
The complexities of the objectives of virtual exchange / telecollaboration ("telecollaborative tasks can and should integrate the development of language,
intercultural competence
Cultural competence, also known as intercultural competence, is a range of cognitive, affective, behavioral, and linguistic skills that lead to effective and appropriate communication with people of other cultures. Intercultural or cross-cultura ...
, and
online literacies"
) can generate a series of challenges for educators and learners. O'Dowd and Ritter
categorized potential reasons for failed communication in telecollaborative projects, sub-dividing them into four levels which, as the researchers indicate, can also overlap and interrelate:
* individual
* class
*
socio-institutional
*
interactional
At the individual level
O'Dowd and Ritter
focus initially on the individual level of possible obstacles to full functionality in virtual exchange projects, specifically the
psychobiographical and educational backgrounds of the virtual exchange partners as potential sources for dysfunctional communications, and in particular, on the following two primary aspects:
Intercultural communicative competences
The concept of
intercultural communicative competence (ICC) was established by Byram
who stated that there are five dimensions (or '
5 savoirs') that make an individual interculturally competent: a combination of skills of interpreting, relating, discovery and interaction, of attitudes, knowledge and critical awareness. Learners who embark on a virtual exchange project with immature intercultural communicative competences may struggle to carry out the tasks usefully.
Motivation and expectations regarding participation
Dissonance in terms of motivation, commitment levels and expectations are also potential sources of tension for learning partners. For example, long response times can be interpreted as a lack of interest, or short responses as unfriendliness.
At the class level
Teacher–teacher relationship
Solid teacher partnerships are essential to the success of virtual exchange and ideally should be constructed before the students embark on the project. According to O'Dowd and Ritter,
virtual exchange can be viewed as "a form of virtual team teaching which demands high levels of communication and cooperation with a partner whom they may not have met face to face". Furthermore, since virtual exchange has been devised as a vehicle both for linguistic and intercultural communication, educators as much as students must learn to be '
intercultural speakers' (Byram)
and avoid culturally inappropriate behaviors, typecasting, culture clashes and misunderstandings.
Task design
Teachers will be aware of the curricular needs of their own institution, however these are unlikely to match exactly the requirements of their partner institute. The themes and sequencing of the tasks must, therefore, be the result of a compromise which satisfies the curricular needs of both sides. Reaching compromises necessarily implies that the partners be willing to invest time and energy in the demands of planning, and that they are sensitive to the needs of others.
Learner-matching procedures
Successful pair and group formation is crucial to successful dual language virtual exchange and, to a lesser extent, lingua franca virtual exchange, however factors such as age, gender or foreign language proficiency can impact projects substantially, leading to the difficult choice between leaving pairings and groupings to chance, or assigning partners according to a rationale, however challenging foreseeing compatibilities and incompatibilities might be.
Local group dynamics
In virtual exchange projects, most of the attention tends to be focused on the online relationships, with the consequent risk of neglecting the local group. The local group is the context within which communication, interaction, negotiation and, thus, a large part of the
learning process
Learning is the process of acquiring new understanding, knowledge, behaviors, skills, values, attitudes, and preferences. The ability to learn is possessed by humans, non-human animals, and some machines; there is also evidence for some ...
take place. Consequently, these relationships also require teacher guidance and monitoring.
Pre-exchange briefings
A comprehensive preparatory phase is an essential element in effective virtual exchange / telecollaborative projects. If teachers can forewarn learners of issues which may arise, they will be better equipped to deal with them and to protect the quality of the exchange. Potentially problematic areas include technical problems, a lack of information about one's partners and their environments, as well as partners' expectations not matching.
At the socio-institutional level
Technology
Both the types of available technological tools and access to them can impact the relationship between partners. More sophisticated technological tools on one side can make less well-equipped virtual exchange partners feel at a disadvantage. Moreover, restrictions in accessibility can limit opportunities for partners to interact, with repercussions which can include the risk of giving the false impression of disinterest when a learner with limited technological access is less responsive than a partner who has unlimited access.
General organization of the course of study
O'Dowd and Ritter
include in their list of socio-institutional challenges the organization of the learners' general course of studies, and refer to Belz and Müller-Hartmann's identification of four key areas which can influence the outcome of virtual exchanges / telecollaborations:
* differences in
academic calendars
* differences in
assessment
Assessment may refer to:
Healthcare
* Health assessment, identifies needs of the patient and how those needs will be addressed
*Nursing assessment, gathering information about a patient's physiological, psychological, sociological, and spiritual ...
modalities
* differences in the educational background of the teachers and in their aims
* differences in student contact hours and in the university infrastructure
These differences can greatly affect the outcome of a project, as they can generate differing expectations regarding the volume of work, the meeting of deadlines, and so forth. O'Dowd and Ritter
also indicate the pairing of students whose main focus of academic interest may not be the same as a possible source of dysfunction, in addition to the impact of clashes of institutional policies and philosophies regulating all aspects of the learning and teaching processes.
Differences in prestige values of cultures and languages
In
sociolinguistics
Sociolinguistics is the descriptive, scientific study of how language is shaped by, and used differently within, any given society. The field largely looks at how a language changes between distinct social groups, as well as how it varies unde ...
, the concept of
prestige
Prestige may refer to:
Arts, entertainment and media Films
*Prestige (film), ''Prestige'' (film), a 1932 American film directed by Tay Garnett: woman travels to French Indochina to meet up with husband
*The Prestige (film), ''The Prestige'' (fi ...
refers to the regard accorded certain languages or forms of the same language, such as
dialect
A dialect is a Variety (linguistics), variety of language spoken by a particular group of people. This may include dominant and standard language, standardized varieties as well as Vernacular language, vernacular, unwritten, or non-standardize ...
s. Since virtual exchange involves
intercultural communicative competences as much as purely linguistic skills, O'Dowd and Ritter
remind us that virtual exchange / telecollaborative interactions can be negatively affected by prestige-based attitudes both to language and culture, which in turn can lead to the
ranking
A ranking is a relationship between a set of items, often recorded in a list, such that, for any two items, the first is either "ranked higher than", "ranked lower than", or "ranked equal to" the second. In mathematics, this is known as a weak ...
of one language and culture over the other, with repercussions on the virtual exchange partnership.
For dual language virtual exchange, a related problem is how native speakers of English tend to be presented as "language experts", while non-native speakers are "learners" who need exposure to native English. This approach assumes that native English will facilitate mutual understanding in most types of communicative situations. However, the use of idiomatic
British English
British English is the set of Variety (linguistics), varieties of the English language native to the United Kingdom, especially Great Britain. More narrowly, it can refer specifically to the English language in England, or, more broadly, to ...
or
American English
American English, sometimes called United States English or U.S. English, is the set of variety (linguistics), varieties of the English language native to the United States. English is the Languages of the United States, most widely spoken lang ...
might cause several comprehension problems to non-native speakers who typically use
English as a lingua franca
English as a lingua franca (ELF) is the use of the English language "as a global means of inter-community communication" and can be understood as "any use of English among speakers of different first languages for whom English is the communicativ ...
(ELF), a different function of English.
While non-native speakers will try to accommodate native speakers, native speakers should also try to understand how ELF works and accommodate non-native speakers. Native speakers might be experts in idiomatic English (American, British,
Australian
Australian(s) may refer to:
Australia
* Australia, a country
* Australians, citizens of the Commonwealth of Australia
** European Australians
** Anglo-Celtic Australians, Australians descended principally from British colonists
** Aboriginal Aus ...
, etc.), but non-native speakers are also experts when it comes to using ELF. The two groups of speakers can certainly learn from one another.
When two groups of students participate in dual language virtual exchange projects, it is wise to avoid positioning native speakers as authoritative language experts whose main role is to coach or tutor non-native speakers.
At the interactional level
At this level, cultural differences relative to communicative behaviors, such as attitudes to
small talk
Small talk is an informal type of discourse that does not cover any functional topics of conversation or any transactions that need to be addressed. In essence, it is polite and standard conversation about unimportant things.
The phenomenon ...
, can cause misunderstanding and impact virtual exchanges. According to O'Dowd and Ritter
these interactional divergences can occur within the following communicative domains:
*
Illocutionary
The concept of illocutionary acts was introduced into linguistics by the philosopher J. L. Austin in his investigation of the various aspects of speech acts. In his framework, ''locution'' is what was said and meant, ''illocution'' is what was don ...
(the
intention
An intention is a mental state in which a person commits themselves to a course of action. Having the plan to visit the zoo tomorrow is an example of an intention. The action plan is the ''content'' of the intention while the commitment is the ...
behind
utterance
In spoken language analysis, an utterance is a continuous piece of speech, by one person, before or after which there is silence on the part of the person. In the case of oral language, spoken languages, it is generally, but not always, bounded ...
s such as promising, threatening or requesting)
*
Discourse
Discourse is a generalization of the notion of a conversation to any form of communication. Discourse is a major topic in social theory, with work spanning fields such as sociology, anthropology, continental philosophy, and discourse analysis. F ...
(features of contextualized language use, such as the setting,
voice pitch, style or
posture
Posture or posturing may refer to:
Medicine
* List of human positions
** Abnormal posturing, in neurotrauma
**Spinal posture
* Posturography, in neurology
Other uses
* Posture (psychology)
* Political posturing
Political posturing, also known a ...
)
* Participation (how the communications are organized in terms of
turn-taking
Turn-taking is a type of organization in conversation and discourse (linguistics), discourse where participants speak one at a time in alternating turns. In practice, it involves processes for constructing contributions, responding to previous com ...
, speed of responses, and so forth)
* Stylistic (tone and
register
Register or registration may refer to:
Arts, entertainment, and media
Music
* Register (music), the relative "height" or range of a note, melody, part, instrument, etc.
* ''Register'', a 2017 album by Travis Miller
* Registration (organ), ...
, including the appropriateness of
humor
Humour ( Commonwealth English) or humor (American English) is the tendency of experiences to provoke laughter and provide amusement. The term derives from the humoral medicine of the ancient Greeks, which taught that the balance of fluids i ...
,
slang
A slang is a vocabulary (words, phrases, and linguistic usages) of an informal register, common in everyday conversation but avoided in formal writing and speech. It also often refers to the language exclusively used by the members of pa ...
or formal
lexis
Lexis may refer to:
*Lexis (linguistics), a term for a language's lexicon in the abstract, or a synonymous expression
*Lexis (Aristotle), in philosophy
*Lexis diagram, in demography
Publications
*LexisNexis, a database of legal and public records ...
)
*
Nonverbal
Nonverbal communication is the transmission of messages or signals through a nonverbal platform such as eye contact ( oculesics), body language ( kinesics), social distance ( proxemics), touch ( haptics), voice ( prosody and paralanguage), p ...
(in telecollaboration this refers to the area of compensatory modes of expression as substitutes for missing visual and
paralinguistic
Paralanguage, also known as vocalics, is a component of meta-communication that may modify meaning, give nuanced meaning, or convey emotion, by using suprasegmental techniques such as prosody, pitch, volume, intonation, etc. It is sometimes def ...
cues, such the posting of
emoticon
An emoticon (, , rarely , ), short for emotion icon, is a pictorial representation of a facial expression using Character (symbol), characters—usually punctuation marks, numbers and Alphabet, letters—to express a person's feelings, mood ...
s)
Emerging trends and research
Virtual exchange has evolved and become more diversified to reflect not only emerging
pedagogies and technologies over time but it has also adapted to reflect the changing globalized world. It is becoming recognized as a sustainable approach to
global citizenship education
Global citizenship education (GCED) is a form of civic learning that involves students' active participation in projects that address global issues of a social, political, economic, or environmental nature. The two main elements of GCE are ' glob ...
and a form of 'internationalization at home'
Role in language and skills development
A considerable amount of research points to the benefits of virtual exchange or telecollaboration partnering. Not only do these partnerships improve
linguistic competence
In linguistics, linguistic competence is the system of unconscious knowledge that one has when they know a language. It is distinguished from linguistic performance, which includes all other factors that allow one to use one's language in practic ...
, they also develop
higher-order thinking skills and contribute to the development of cross-cultural attitudes, knowledge, skills, and awareness. Moreover, virtual exchange activities develop
digital literacies as well various
multiliteracies.
Recent years have also witnessed the emergence of partners using a foreign language such as English not only with native speakers, but also with other non-native speakers as a
lingua franca
A lingua franca (; ; for plurals see ), also known as a bridge language, common language, trade language, auxiliary language, link language or language of wider communication (LWC), is a Natural language, language systematically used to make co ...
in various virtual exchanges. Studies reveal that these virtual exchanges have equally produced positive results in terms of skills development.
While integration of and research into various virtual exchange partnerships have mainly occurred at universities, what is also emerging is an exploration of virtual exchange integration into secondary
language education
Language education refers to the processes and practices of teaching a second language, second or foreign language. Its study reflects interdisciplinarity, interdisciplinary approaches, usually including some applied linguistics. There are f ...
.
O'Dowd and Lewis
report that initially, the majority of online exchanges occurred between Western classrooms based in North America and Europe, while the number of partnerships involving other continents and other languages remained small. This has changed since the development of projects such as iEarn and the International Virtual Exchange Project which includes teachers and students from non-western countries.
Evolving models in foreign language education
A trend that can be observed is that two models have generally guided the approaches adopted in virtual exchange or telecollaborative practice in foreign language learning. The first model, known as dual language virtual exchange or e-tandem,
focuses primarily on linguistic development which generally involves two native speakers of different languages communicating with each other to practise their target language.
These partners perform the role of peer-tutors providing feedback to each other and correcting errors in a digital environment. This model also emphasizes
learner autonomy
Learner autonomy has been a popular concept in foreign language education in the past decades, specially in relation to lifelong learning skills. It has transformed old practices in the language classroom and has given origin to self access lang ...
where partners are encouraged to take responsibility for creating the structure to the language exchange with minimal intervention from the teacher
The second model, generally referred to as intercultural virtual exchange / telecollaboration, emerged with the pedagogical trends of 1990s and 2000s which placed more emphasis on intercultural and sociocultural elements of foreign language learning. This model differs from dual language virtual exchange / e-tandem in 3 ways:
# Emphasis is placed on the development of cultural knowledge, cultural awareness and not only on linguistic competence
# Involvement of structured language programs and class-to-class partnerships rather than add-on or out-of-class exchanges between partners
# More involvement and facilitation from a teacher
New technologies
By the end of the 2010s, virtual exchange witnessed a move towards the integration of more informal immersive online environments and
Web 2.0 technologies. These tools and environments enabled partners to conduct collaborative tasks reflecting hobbies and interests such as jointly developed music or film projects.
Other joint tasks involve website design and development as well as online games and discussion forums. Four major types of technologies dominating virtual exchange practice have been identified by O'Dowd and Lewis:
#
Asynchronous
Asynchrony is any dynamic far from synchronization. If and as parts of an asynchronous system become more synchronized, those parts or even the whole system can be said to be in sync.
Asynchrony or asynchronous may refer to:
Electronics and com ...
text-based communication
# Videoconferencing
# Web 2.0
#
Virtual world
A virtual world (also called a virtual space or spaces) is a Computer simulation, computer-simulated environment which may be populated by many simultaneous users who can create a personal Avatar (computing), avatar and independently explore th ...
s
The multitude and array of environments have thus provided greater freedom of choice for intercultural virtual exchange partners.
Thorne argues that although these may be considered motivating environments, they involve 'intercultural communication in the wild' and are 'less controllable' as a result (p. 144).
The introduction of more structured approaches and frameworks have therefore been witnessed as a trend since the 2010s.
The outcome of the INTENT project by the European Commission between 2011 and 2014 led to the creation of the UNICollaboration platform which provides necessary resources for educators to set up structured virtual exchange partnerships in universities. The European Telecollaboration for Intercultural Language Acquisition (TILA) is an example of a platform of resources for teachers dedicated to integrating structured virtual exchange programs into secondary education. The aim of the European project Telecollaboration for Intercultural Language Acquisition (TILA) was to improve the quality of foreign language teaching and learning processes by means of meaningful telecollaboration among peers. The TILA project was funded by the European Commission within the Lifelong Learning Programme (2013–2015) and continues since then. Six countries were represented in the TILA consortium:
France
France, officially the French Republic, is a country located primarily in Western Europe. Overseas France, Its overseas regions and territories include French Guiana in South America, Saint Pierre and Miquelon in the Atlantic Ocean#North Atlan ...
,
United Kingdom
The United Kingdom of Great Britain and Northern Ireland, commonly known as the United Kingdom (UK) or Britain, is a country in Northwestern Europe, off the coast of European mainland, the continental mainland. It comprises England, Scotlan ...
,
Germany
Germany, officially the Federal Republic of Germany, is a country in Central Europe. It lies between the Baltic Sea and the North Sea to the north and the Alps to the south. Its sixteen States of Germany, constituent states have a total popu ...
,
Spain
Spain, or the Kingdom of Spain, is a country in Southern Europe, Southern and Western Europe with territories in North Africa. Featuring the Punta de Tarifa, southernmost point of continental Europe, it is the largest country in Southern Eur ...
, the
Netherlands
, Terminology of the Low Countries, informally Holland, is a country in Northwestern Europe, with Caribbean Netherlands, overseas territories in the Caribbean. It is the largest of the four constituent countries of the Kingdom of the Nether ...
and
Czech Republic
The Czech Republic, also known as Czechia, and historically known as Bohemia, is a landlocked country in Central Europe. The country is bordered by Austria to the south, Germany to the west, Poland to the northeast, and Slovakia to the south ...
, and each country collaborated with a secondary school and a (teacher training) university.
TeCoLa was also a project funded by the European Commission within the
Erasmus+
Erasmus+ is the European Commission's programme for education, training, youth, and sport for the 2021–2027 period, succeeding the previous programme (2014–2020). As an integrated programme, Erasmus+ offers more opportunities for the mobi ...
programme that harnesses telecollaboration technologies and gamification for intercultural and content integrated foreign language teaching (
CLIL). It addressed the emerging need in secondary foreign language education for developing intercultural communicative competence through the pedagogical integration of virtual exchanges and telecollaboration. TeCoLa deployed
virtual world
A virtual world (also called a virtual space or spaces) is a Computer simulation, computer-simulated environment which may be populated by many simultaneous users who can create a personal Avatar (computing), avatar and independently explore th ...
s,
videoconferencing
Videotelephony (also known as videoconferencing or video calling) is the use of audio signal, audio and video for simultaneous two-way communication. Today, videotelephony is widespread. There are many terms to refer to videotelephony. ''Vide ...
tools and
gamification
Gamification is the process of enhancing systems, services, organisations and activities through the integration of game design elements and principles in non-game contexts. The goal is to increase user engagement, motivation, competition and ...
to support virtual pedagogical exchanges between secondary school students throughout Europe. The TeCoLa tools include the TeCoLa Virtual World,
BigBlueButton video rooms, online tools for communication and collaboration, and
Moodle
Moodle ( ) is a free and open-source learning management system written in PHP and distributed under the GNU General Public License. Moodle is used for blended learning, distance education, flipped classroom and other online learning project ...
courses for pedagogical exchange management. The project paid special attention to authentic communication practice in the foreign language, intercultural experience, collaborative knowledge discovery in CLIL contexts as well as learning diversity and pedagogical differentiation.
The project ran from 2016 to 2019 and it was coordinated by
Utrecht University
Utrecht University (UU; , formerly ''Rijksuniversiteit Utrecht'') is a public university, public research university in Utrecht, Netherlands. Established , it is one of the oldest universities in the Netherlands. In 2023, it had an enrollment of ...
, the Netherlands, alongside five other project partners: LINK – Linguistik und Interkulturelle Kommunikation (Germany),
University of Roehampton
The University of Roehampton, London, formerly Roehampton Institute of Higher Education, is a public university in the United Kingdom, situated on three major sites in Roehampton, in the London Borough of Wandsworth. The University traces its r ...
(United Kingdom),
University of Antwerp
The University of Antwerp () is a major Belgian university located in the city of Antwerp. The official abbreviation is ''UAntwerp''. The University of Antwerp has about 20,000 students, which makes it the third-largest university in Flanders. ...
(Belgium),
University of Valencia
The University of Valencia ( ), shortened to UV, is a public research university in Valencia, Spain. It is one of the oldest universities in Spain, and the oldest in the Valencian Community. It is regarded as one of Spain's leading academic i ...
(
Spain
Spain, or the Kingdom of Spain, is a country in Southern Europe, Southern and Western Europe with territories in North Africa. Featuring the Punta de Tarifa, southernmost point of continental Europe, it is the largest country in Southern Eur ...
), Transit-Lingua (the Netherlands).
Structures and frameworks for integration
It is widely recognized that teacher facilitation plays a key role in ensuring the success of virtual exchange partnerships. Teacher-training to integrate successful virtual exchange practice into the classroom has therefore also emerged as a growing trend. Some scholars have advocated for an
experiential model approach to training which involves trainee teachers in online exchanges themselves before integrating virtual exchange practice in the classroom. Reports have shown that this approach has impacted positively on successful integration of virtual exchange practice.
The types of tasks in virtual exchange partnerships have also become more structured over time. Research shows that the type of task chosen for the virtual exchange plays an important role in the success of learning outcomes.
In earlier telecollaborative projects, the expectation was for partners to develop linguistic and cultural competence by simply connecting with partners of their target language. Exchanges were carried out with little reflection on a participant's own or the target culture. An approach that has therefore been suggested to engage and structure the partnership is a
task-based language learning approach which focuses on meaning-oriented activities that reflect the real world.
Cross-disciplinary initiatives
Among other developments in virtual exchange practice, cross-disciplinary telecollaborative initiatives have seen a steady growth.
These partnerships not only enable language skills development and enhance
intercultural competence
Cultural competence, also known as intercultural competence, is a range of cognitive, affective, behavioral, and linguistic skills that lead to effective and appropriate communication with people of other cultures. Intercultural or cross-cultura ...
but they also enable different cultural perspectives on certain subject areas such as music, history, anthropology, geography education, business studies, community health nursing, and other subjects.
Collaborative Online International Learning Network (COIL) created by the State University of New York (SUNY) system is an example of a structured initiative that geographically connects distant partner classes for subject-specific collaboration through online and blended courses.
Some of the benefits of virtual exchange include global competency, project-based learning, digital literacy, and intercultural collaboration. Other educators have found that COIL can be an important internationalization initiative in equity that grants access to global and digital learning to all students who may not perform physical mobility because of obstacles due to immigration issues or significant obligations. Research has also shown that such globalized curriculums positively affect the employment status and wage of minority immigrant graduates.
Online intercultural exchange
Online intercultural exchange is an academic field of study connected to virtual exchange. It "involves instructionally mediated processes...for social interaction between internationally distributed partner classes". This activity has its roots in
computer-assisted language learning
Computer-assisted language learning (CALL), known as computer-aided instruction (CAI) in British English and computer-aided language instruction (CALI) in American English, Levy (1997: p. 1) briefly defines it as "the exploration and study of co ...
(CALL) and
computer-mediated communication
Computer-mediated communication (CMC) is defined as any human communication that occurs through the use of two or more electronic devices. While the term has traditionally referred to those communications that occur via computer-mediated forma ...
. OIE is not restricted to language learning but happens across many educational disciplines where there is a desire to increase the internationalization of teaching and learning.
Developments in communication technologies and the relative ease with which forms of human communication can be technically afforded internationally since the existence of the internet resulted in language teaching experimentation. Connecting individuals, classrooms or groups of students to work together on tasks online involves attempting to arrive at shared understanding through "negotiation of meaning". There is a body of research in the failures and successes of the endeavour which have informed a guide to language teacher practice.
The INTENT consortium of researchers, supported by funding from the European Union, promoted awareness of telecollaborative activities in higher education and the contribution made to internationalising the student experience, publishing a report
and a position paper. The history of the evolution of this field was described by researcher Robert O'Dowd in his keynote to the European Computer-Assisted Language Learning Conference
EUROCALL in 2015. Publications reveal learner perceptions of such activity.
Distinction from other educational practices
Virtual exchange is just one way of using
technology in education. However, there is some confusion around the terminology used in this field. Virtual exchange is not
distance learning
Distance education, also known as distance learning, is the education of students who may not always be physically present at school, or where the learner and the teacher are separated in both time and distance; today, it usually involves online ...
, nor should it be confused with
virtual mobility which is more concerned with university students accessing and obtaining credit for taking online courses at universities other than their own. Virtual exchanges are not
massive open online course
A massive open online course (MOOC ) or an open online course is an online course aimed at unlimited participation and open access via the World Wide Web, Web. In addition to traditional course materials, such as filmed lectures, readings, and p ...
s (MOOCs), because they are not massive. In virtual exchange participants interact in small groups, often using synchronous video conferencing tools.
See also
*
References
{{Reflist
External links
Teletandem BrasilInternational Virtual Exchange Project
E-learning
Instructional design models
Global citizenship
Language education
Educational technology