Pollard's Store
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Pollard's Store is a heritage-listed
department store A department store is a retail establishment offering a wide range of consumer goods in different areas of the store under one roof, each area ("department") specializing in a product category. In modern major cities, the department store mad ...
at 18 Gill Street, Charters Towers City,
Charters Towers Charters Towers is a rural town in the Charters Towers Region, Queensland, Australia. It is by road south-west from Townsville on the Flinders Highway. During the last quarter of the 19th century, the town boomed as the rich gold deposits und ...
,
Charters Towers Region The Charters Towers Region is a local government area in North Queensland, Australia southwest of, and inland from the city of Townsville, based in Charters Towers. Established in 2008, it was preceded by two previous local government areas whic ...
,
Queensland Queensland ( , commonly abbreviated as Qld) is a States and territories of Australia, state in northeastern Australia, and is the second-largest and third-most populous state in Australia. It is bordered by the Northern Territory, South Austr ...
, Australia. It was built from to 1930s. It was also known as Daking-Smith & Company and Fossey's Store. It was a Target Country store until it was converted to the K Hub format in 2021. It was added to the
Queensland Heritage Register The Queensland Heritage Register is a heritage register, a statutory list of places in Queensland, Australia that are protected by Queensland legislation, the Queensland Heritage Act 1992. It is maintained by the Queensland Heritage Council. As ...
on 3 October 1996.


History

The building was constructed for Daking-Smith and Co., drapers, furnishers and boot merchants, on the former site of the old Queens Hotel which had been demolished in 1906. Between the years 1872 and 1969 the Charters Towers field produced 6,624,683 fine ounces of gold, and the Ravenswood field for the same period, 901,007 fine ounces. Peak production in the Charters Towers' mines was reached in 1899, when 319,572 fine ounces were produced. When Alfred Daking-Smith commissioned his grand department store building , the economy of Charters Towers was buoyant and robust although the output of gold was starting to decline. Although Charters Towers already had a single-storeyed departmental drapery store owned and run by the merchant brothers Joseph and Richard Arida, Daking-Smith believed that a more modern, "genteel" shop was required for Charters Towers. He realised the commercial value of building along the lines of
Melbourne Melbourne ( , ; Boonwurrung language, Boonwurrung/ or ) is the List of Australian capital cities, capital and List of cities in Australia by population, most populous city of the States and territories of Australia, Australian state of Victori ...
and Sydney's emerging department stores, which recognised that shopping, as distinct from merely purchasing supplies, had evolved as an essentially female activity. Between 1860 and 1920, with the industrialised world's rising level of affluence and leisure time, the "art of shopping", once the prerogative of the wives of the wealthy, was adopted eagerly by the wives of the emerging middle classes. By the mid-19th century department stores were evolving world-wide to accommodate the rising numbers of middle class shoppers. The earliest of the "grand" department stores was Aristide Boucicaut's Bon Marche, opened in
Paris Paris () is the Capital city, capital and List of communes in France with over 20,000 inhabitants, largest city of France. With an estimated population of 2,048,472 residents in January 2025 in an area of more than , Paris is the List of ci ...
in 1852, followed by
Macy's Macy's is an American department store chain founded in 1858 by Rowland Hussey Macy. The first store was located in Manhattan on Sixth Avenue between 13th and 14th Streets, south of the present-day flagship store at Herald Square on West 34 ...
in
New York New York most commonly refers to: * New York (state), a state in the northeastern United States * New York City, the most populous city in the United States, located in the state of New York New York may also refer to: Places United Kingdom * ...
in 1860. These provided important models, but in the Australian colonies, the department store was also the logical extension of the typical general store, drapery or ironmongery. To complement the refined department store environment, the customer experienced a superior quality of service, the object of which was to make her feel special and confident. Often this entailed an attitude of deference, but more commonly in Australia this developed into a "cheerful, sensible, polite efficiency". Whichever method was employed, the aim was the same: to encourage spending. At the turn of the century Charters Towers, with its multi-cultural population, was known colloquially as "The World". Its isolated geographical position, accommodating a population of approximately 30,000 in 1899, seemed to justify the erection of a substantial, modern department store to service both the residents of Charters Towers and the wealthy surrounding district. The impressive architectural style of the Daking-Smith building was unique for a remote
North Queensland North Queensland or the Northern Region is the northern part of the Australian state of Queensland that lies just south of Far North Queensland. Queensland is a massive state, larger than many countries, and its Tropical North Queensland, trop ...
town. The locally manufactured bricks were unusual in a privately commissioned building of this era and location, demonstrating that little expense was spared in the construction. Stan Pollard commenced working at Daking-Smith & Co.'s store in 1912 at the age of sixteen, however, in 1925 Daking-Smith's business was wound up and the store stood empty for a number of years. In 1928 a ten-year lease of the building was taken by the ACB company, who conducted a mail order service for a short period before becoming insolvent. During this period Stan Pollard opened his own small menswear business alongside the Daking-Smith store in Gill Street, and by 1934 was able to purchase the Daking-Smith building in partnership with John Hall. Stan Pollard had the store remodelled, removing the floor-to-ceiling plate glass windows and using them to construct "island" display windows. This remodelling saw most of the second level removed, and the cashier's station moved to the back of the store, then later relocated to a central position. The Lamson Paragon Central Money Exchange System (a
cash carrier Cash carriers were used in shops and department stores to carry customers' payments from the sales assistant to the cashier and to carry the change and receipt back again. The benefits of a "centralised" cash system were that it could be more cl ...
system) was installed when Mr Pollard bought the department store in 1934 and was removed only after
Fosseys Target Australia Pty Ltd (formerly Lindsay's and Lindsay's Target, formerly stylised as Target. and doing business as Target and Target Australia) is a department store chain owned by Australian retail conglomerate Wesfarmers. Target stocks c ...
moved into the premises in 1993. Stan Pollard & Company issued two catalogues a year, which not only circulated in Charters Towers, but were sent to the increasingly wealthy, outlying pastoral regions. In the early days of the store large amounts of stock were purchased, usually to last for six months at a time. Hats, dresses, sheets and all types of
manchester Manchester () is a city and the metropolitan borough of Greater Manchester, England. It had an estimated population of in . Greater Manchester is the third-most populous metropolitan area in the United Kingdom, with a population of 2.92&nbs ...
were made on the premises, therefore huge quantities of materials were stocked upstairs. Twelve women worked in the
millinery Hat-making or millinery is the design, manufacture and sale of hats and other headwear. A person engaged in this trade is called a milliner or hatter. Historically, milliners made and sold a range of accessories for clothing and hairstyles. ...
room and a similar number in the dress-making room. These women, who provided a quality service to the community, trained in the upstairs workrooms of the store where the latest styles in clothing were interpreted quickly and usually only with the aid of illustrations. The store also sold glassware, gifts and toys. During the
Second World War World War II or the Second World War (1 September 1939 – 2 September 1945) was a World war, global conflict between two coalitions: the Allies of World War II, Allies and the Axis powers. World War II by country, Nearly all of the wo ...
, five American air bases, totalling 15,000 personnel, were established in Charters Towers as a defence against the perceived threat of Japanese invasion. The
Royal Australian Air Force The Royal Australian Air Force (RAAF) is the principal Air force, aerial warfare force of Australia, a part of the Australian Defence Force (ADF) along with the Royal Australian Navy and the Australian Army. Constitutionally the Governor-Gener ...
and the
Australian Army The Australian Army is the principal Army, land warfare force of Australia. It is a part of the Australian Defence Force (ADF), along with the Royal Australian Navy and the Royal Australian Air Force. The Army is commanded by the Chief of Army ...
were also present in the area. The extensive and sudden population increase placed heavy demands on the resources of Charters Towers. During this period the "Big Store" became a favourite shopping place for military personnel. Stan Pollard & Co. conducted business at the "Big Store" until 16 January 1993. The building was leased to
Coles Myer Coles Group Limited is an Australian public company operating several retail chains. Its chief operations are primarily concerned with the sale of food and groceries through its flagship supermarket chain Coles Supermarkets, and the sale of li ...
as a
Fosseys Target Australia Pty Ltd (formerly Lindsay's and Lindsay's Target, formerly stylised as Target. and doing business as Target and Target Australia) is a department store chain owned by Australian retail conglomerate Wesfarmers. Target stocks c ...
store since August 1993. In 1996, Coles Myer rebranded it as a
Target Target may refer to: Warfare and shooting * Shooting target, used in marksmanship training and various shooting sports ** Bullseye (target), the goal one for which one aims in many of these sports ** Aiming point, in field artille ...
store, then as a Target Country store, and in January 2021 as a K Hub.


Description

The former Pollard's Store stands at the western end of Gill Street, near the corner of Mosman Street, in the central business district of Charters Towers. This part of the town's main street also has a number of other prominent commercial and civic buildings. The store is a two-storeyed building with an imposing street facade constructed of locally manufactured red bricks. The parapeted
gable A gable is the generally triangular portion of a wall between the edges of intersecting roof pitches. The shape of the gable and how it is detailed depends on the structural system used, which reflects climate, material availability, and aesth ...
has a curved apex, piers projecting above the
parapet A parapet is a barrier that is an upward extension of a wall at the edge of a roof, terrace, balcony, walkway or other structure. The word comes ultimately from the Italian ''parapetto'' (''parare'' 'to cover/defend' and ''petto'' 'chest/brea ...
, a large semi-circular window located centrally and octagonal towers at each end. Below the apex is a panel with the rendered letters "D S & Co." (Daking-Smith & Co.). The brick piers divide the parapet and the window into three. The upper sashes of this window have leadlight stained glass. To each side of the window are small circular recesses in the brickwork. The octagonal towers have elongated arched openings to each face with
wrought iron Wrought iron is an iron alloy with a very low carbon content (less than 0.05%) in contrast to that of cast iron (2.1% to 4.5%), or 0.25 for low carbon "mild" steel. Wrought iron is manufactured by heating and melting high carbon cast iron in an ...
balustrading A baluster () is an upright support, often a vertical moulded shaft, square, or lathe-turned form found in stairways, parapets, and other architectural features. In furniture construction it is known as a spindle. Common materials used in its c ...
,
flat roof A flat roof is a roof which is almost level in contrast to the many types of List of roof shapes, sloped roofs. The slope of a roof is properly known as its Roof pitch, pitch and flat roofs have up to approximately 10°. Flat roofs are an anci ...
s and
spire A spire is a tall, slender, pointed structure on top of a roof of a building or tower, especially at the summit of church steeples. A spire may have a square, circular, or polygonal plan, with a roughly conical or pyramidal shape. Spire ...
s. The building exhibits characteristics of the turn of the century
Federation architecture Federation architecture is the architectural style in Australia that was prevalent from around 1890 to 1915. The name refers to the Federation of Australia on 1 January 1901, when the British colonies of Australia collectively became the Commonw ...
expressed in a commercial building in a free interpretive style. The gabled roof is of
corrugated galvanised iron Corrugated galvanised iron (CGI) or steel, colloquially corrugated iron (near universal), wriggly tin (taken from UK military slang), pailing (in Caribbean English), corrugated sheet metal (in North America), zinc (in Cyprus and Nigeria) or ...
, with a vented ridge and glazed rooflight located centrally. To the street facade is an
awning An awning or overhang is a secondary covering attached to the exterior wall of a building. It is typically composed of canvas woven of Acrylic fiber, acrylic, cotton or polyester yarn, or vinyl laminated to polyester fabric that is stretched tight ...
extending over the footpath. Framed in timber, it has a
valance A Valance is a decorative apron used to conceal mechanical or structural framework for aesthetic purposes. Valance may refer to: Furnishings * Window valance, used above a window to conceal hardware or other window treatments * Bed skirt, a pie ...
and parapet of fibrous cement sheet cut to a sawtooth between the posts. At the entry to the store are island plate glass display cases with red tiled bases, brass framing and
leadlight Leadlights, leaded lights or leaded windows are decorative windows made of small sections of glass supported in lead cames. The technique of creating windows using glass and lead came to be known as came glasswork. The term 'leadlight' could b ...
upper panels. This area has a
pressed metal ceiling A tin ceiling is an architectural element, consisting of a ceiling finished with tinplate with designs pressed into them, that was very popular in Victorian buildings in North America in the late 19th and early 20th century. They were also popu ...
and
cornices In architecture, a cornice (from the Italian ''cornice'' meaning "ledge") is generally any horizontal decorative moulding that crowns a building or furniture element—for example, the cornice over a door or window, around the top edge of a ...
. Above each entry is a sign painted on the glass including "Stan Pollard & Co." at the central bay. The sides and rear of the building are of unpainted brickwork. Also to the rear facade but smaller than that of the front is a semi-circular leadlight window. Service access to the rear is via a laneway. Internally, the building has a
mezzanine A mezzanine (; or in Italian, a ''mezzanino'') is an intermediate floor in a building which is partly open to the double-height ceilinged floor below, or which does not extend over the whole floorspace of the building, a loft with non-sloped ...
level around a central well, with substantial
columns A column or pillar in architecture and structural engineering is a structural element that transmits, through compression, the weight of the structure above to other structural elements below. In other words, a column is a compression member ...
of steel and timber. To the underside of the mezzanine is in extensive pressed metal ceiling and cornices, with a pressed metal cladding also to the balustrade. The ceiling to the store is raked, exposing the
timber roof truss A timber roof truss is a structural framework of timbers designed to bridge the space above a room and to provide support for a roof. Trusses usually occur at regular intervals, linked by longitudinal timbers such as purlins. The space between eac ...
es.


Heritage listing

The former Pollard's Store was listed on the
Queensland Heritage Register The Queensland Heritage Register is a heritage register, a statutory list of places in Queensland, Australia that are protected by Queensland legislation, the Queensland Heritage Act 1992. It is maintained by the Queensland Heritage Council. As ...
on 3 October 1996 having satisfied the following criteria. The place is important in demonstrating the evolution or pattern of Queensland's history. Pollard's Store reflects the wealth of the Charters Towers community and district during the early part of the 20th century. It is important in demonstrating the development of the Charters Towers area as a rich gold mining and pastoral district which made a significant contribution to the economic development of North Queensland. The place demonstrates rare, uncommon or endangered aspects of Queensland's cultural heritage. Pollard's Store is a rare surviving example of an early "grand" department store which brought a new style of luxurious shopping to remote North West Queensland. The place is important in demonstrating the principal characteristics of a particular class of cultural places. Still used as a department store, this building is important in illustrating the principal characteristics of an early 20th century department store in North Queensland. The place is important because of its aesthetic significance. The building makes an important aesthetic contribution, through form, scale and materials to the Charters Towers townscape and is an important component of early civic and commercial buildings in Gill and Mossman Streets including the
Stock Exchange A stock exchange, securities exchange, or bourse is an exchange where stockbrokers and traders can buy and sell securities, such as shares of stock, bonds and other financial instruments. Stock exchanges may also provide facilities for ...
, the former
Australian Bank of Commerce Australian(s) may refer to: Australia * Australia, a country * Australians, citizens of the Commonwealth of Australia ** European Australians ** Anglo-Celtic Australians, Australians descended principally from British colonists ** Aboriginal Aus ...
, the Post Office, the former
Bank of New South Wales The Bank of New South Wales (BNSW), also known as The Wales, was the first bank in Australia. It was established in 1817 in Sydney. During the 19th century, the bank opened branches throughout Australia and New Zealand, expanding into Oceania ...
, and the former Queensland National Bank (later City Hall). The place has a strong or special association with a particular community or cultural group for social, cultural or spiritual reasons. The Charters Towers community has always regarded the place as an important component of the heritage of the city and an important local retail store which has served the needs of the community through most of the 20th century. The place has a special association with the life or work of a particular person, group or organisation of importance in Queensland's history. The place has a strong association for the community with the life and work of Stan Pollard.


References


Attribution


External links

{{Commons category-inline, Pollard's Store Queensland Heritage Register Charters Towers City, Queensland Retail buildings in Queensland Articles incorporating text from the Queensland Heritage Register Defunct department stores of Australia