The Indian Telecommunications Service ( भारतीय दूरसंचार सेवा), widely known as ITS, and earlier known as Telegraph Engineering Service Class I (TES Class I) is one of the Central
Civil Services
The civil service is a collective term for a sector of government composed mainly of career civil service personnel hired rather than elected, whose institutional tenure typically survives transitions of political leadership. A civil service offic ...
under Group 'A' of the
executive branch
The executive branch is the part of government which executes or enforces the law.
Function
The scope of executive power varies greatly depending on the political context in which it emerges, and it can change over time in a given country. In ...
of the
Government of India
The Government of India (ISO 15919, ISO: Bhārata Sarakāra, legally the Union Government or Union of India or the Central Government) is the national authority of the Republic of India, located in South Asia, consisting of States and union t ...
. The appointment to this service is done through Combined
Engineering Services Exam held every year by
Union Public Service Commission
The Union Public Service Commission (UPSC) is a constitutional body tasked with recruiting officers for All India Services and the Central Civil Services (Group A and B) through various standardized examinations. In 2023, 1.3 million applica ...
(UPSC) of India. The service was created to meet the techno managerial needs of the government in areas related to telecommunications. The
Department of Telecommunications
The Department of Telecommunications, abbreviated to DoT, is a department of the Ministry of Communications of the executive branch of the Government of India
The Government of India (ISO 15919, ISO: Bhārata Sarakāra, legally the Union ...
(DoT) had been managed for years by the officers of this permanent cadre, called the Indian Telecommunications Service (ITS). The officers of ITS work under restrictions and rules of
Central Civil Services (Conduct) rules.
The engineering officers of ITS are working in senior positions in the Department of Telecommunications (DoT),
Telecom Enforcement Resource and Monitoring
Telecom Enforcement Resource and Monitoring (TERM), formerly known as Vigilance Telecom Monitoring (VTM), is the vigilance and monitoring wing of the Indian Department of Telecommunications (DoT). TERM is made up of 34 Cells in India's 22 telec ...
(TERM Cells) now known as DoT Licensed Service Area (LSA),
Bharat Sanchar Nigam Limited
Bharat Sanchar Nigam Limited (commonly known as BSNL) () is an Indian Public Sector Undertakings in India, central public sector undertaking, under the ownership of Department of Telecommunications, which is part of the Ministry of Communicatio ...
(BSNL),
Mahanagar Telephone Nigam (MTNL),
Telecommunications Consultants India Limited (TCIL),
Telecom Regulatory Authority of India
The Telecom Regulatory Authority of India (TRAI) is a regulatory body set up by the Government of India under section 3 of the Telecom Regulatory Authority of India Act, 1997. It is the regulator of the telecommunications sector in India. ...
(TRAI),
Telecom Disputes Settlement and Appellate Tribunal (TDSAT),
Unique Identification Authority of India (UIDAI),
Central Vigilance Commission (CVC), Metro Rail Corporations etc. At present, ITS officers are also working in many Departments of the central government and state government on deputation.
Department of Telecommunications,
Ministry of Communications
A Communications Ministry or Department of Communications is a ministry or other government agency charged with communication. Communications responsibilities include regulating telecommunications, postal services, broadcasting and print media. The ...
, under the Government of India, is the Cadre Controlling Authority of the Indian Telecommunications Service.
History
Telecommunications in India began with the introduction of the
telegraph
Telegraphy is the long-distance transmission of messages where the sender uses symbolic codes, known to the recipient, rather than a physical exchange of an object bearing the message. Thus flag semaphore is a method of telegraphy, whereas ...
. The Indian postal and telecom sectors are one of the world's oldest. In 1850, the first experimental electric telegraph line was started between
Calcutta
Kolkata, also known as Calcutta (List of renamed places in India#West Bengal, its official name until 2001), is the capital and largest city of the Indian States and union territories of India, state of West Bengal. It lies on the eastern ba ...
and
Diamond Harbour
Diamond Harbour is a town and municipality located in the South 24 Parganas district of the Indian state of West Bengal. Situated on the eastern banks of the Hooghly River, it serves as the administrative headquarters of the Diamond Harbour su ...
. In 1851, it was opened for the use of the British
East India Company
The East India Company (EIC) was an English, and later British, joint-stock company that was founded in 1600 and dissolved in 1874. It was formed to Indian Ocean trade, trade in the Indian Ocean region, initially with the East Indies (South A ...
. The Posts and Telegraphs department occupied a small corner of the Public Works Department, at that time.
The construction of of telegraph lines was started in November 1853. These connected Kolkata (then Calcutta) and
Peshawar
Peshawar is the capital and List of cities in Khyber Pakhtunkhwa by population, largest city of the Administrative units of Pakistan, Pakistani province of Khyber Pakhtunkhwa. It is the sixth most populous city of Pakistan, with a district p ...
in the north;
Agra
Agra ( ) is a city on the banks of the Yamuna river in the Indian state of Uttar Pradesh, about south-east of the national capital Delhi and 330 km west of the state capital Lucknow. With a population of roughly 1.6 million, Agra is the ...
,
Mumbai
Mumbai ( ; ), also known as Bombay ( ; its official name until 1995), is the capital city of the Indian state of Maharashtra. Mumbai is the financial capital and the most populous city proper of India with an estimated population of 12 ...
(then Bombay) through Sindwa Ghats, and
Chennai
Chennai, also known as Madras (List of renamed places in India#Tamil Nadu, its official name until 1996), is the capital city, capital and List of cities in Tamil Nadu by population, largest city of Tamil Nadu, the southernmost states and ...
(then Madras) in the south;
Ootacamund and
Bangalore
Bengaluru, also known as Bangalore (List of renamed places in India#Karnataka, its official name until 1 November 2014), is the Capital city, capital and largest city of the southern States and union territories of India, Indian state of Kar ...
.
William O'Shaughnessy, who pioneered the
telegraph
Telegraphy is the long-distance transmission of messages where the sender uses symbolic codes, known to the recipient, rather than a physical exchange of an object bearing the message. Thus flag semaphore is a method of telegraphy, whereas ...
and telephone in India, belonged to the Public Works Department, and worked towards the development of telecom throughout this period. A separate department was opened in 1854 when telegraph facilities were opened to the public.
In the beginning the Indian Telegraph Department (ITD) comprised operating and maintenance staff, headed by one Superintendent of Telegraphs and with three Deputy Superintendents in Bombay, Madras and Pegu in Burma and Inspectors at Indore, Agra, Kanpur and Banares. The first Superintendent was
William O'Shaughnessy, who later became the first Director-General of ITD. The first India-Ceylon cable was laid in 1858. In 1865, the first Indo-European telegraph communication was effected and two years later a new cable was laid between India and Ceylon (Sri
Lanka). In 1873, Duplex telegraphy was introduced between Bombay and Calcutta.
In 1880, two
telephone companies namely The
Oriental Telephone Company Ltd. and The Anglo-Indian Telephone Company Ltd. approached the
Government of India
The Government of India (ISO 15919, ISO: Bhārata Sarakāra, legally the Union Government or Union of India or the Central Government) is the national authority of the Republic of India, located in South Asia, consisting of States and union t ...
to establish
telephone exchange
A telephone exchange, telephone switch, or central office is a central component of a telecommunications system in the public switched telephone network (PSTN) or in large enterprises. It facilitates the establishment of communication circuits ...
in India. The permission was refused on the grounds that the establishment of telephones was a Government monopoly and that the Government itself would undertake the work. In 1881, the Government later reversed its earlier decision and a licence was granted to the
Oriental Telephone Company Limited of England for opening telephone exchanges at
Calcutta
Kolkata, also known as Calcutta (List of renamed places in India#West Bengal, its official name until 2001), is the capital and largest city of the Indian States and union territories of India, state of West Bengal. It lies on the eastern ba ...
,
Bombay
Mumbai ( ; ), also known as Bombay ( ; its official name until 1995), is the capital city of the Indian States and union territories of India, state of Maharashtra. Mumbai is the financial centre, financial capital and the list of cities i ...
,
Madras
Chennai, also known as Madras ( its official name until 1996), is the capital and largest city of Tamil Nadu, the southernmost state of India. It is located on the Coromandel Coast of the Bay of Bengal. According to the 2011 Indian ce ...
and
Ahmedabad
Ahmedabad ( ), also spelled Amdavad (), is the most populous city in the Indian state of Gujarat. It is the administrative headquarters of the Ahmedabad district and the seat of the Gujarat High Court. Ahmedabad's population of 5,570,585 ...
and the first formal telephone service was established in the country.
On 28 January 1882, Major E. Baring, Member of the
Governor General of India's Council declared open the Telephone Exchanges in Calcutta, Bombay and Madras. The exchange in Calcutta named the "Central Exchange" had a total of 93 subscribers in its early stage. Later that year, Bombay also witnessed the opening of a telephone exchange.
The important year was 1905 when the control of the Telegraph Department was transferred from the PWD to the Commerce & Industry Department except for matters connected with buildings and electricity. A year later, the baudot system was introduced between Calcutta and Bombay and between
Calcutta and Rangoon. In 1907, women signallers were employed for the first time. In 1910 the technical branch came into being as a separate organisation under the Electrical Engineer in Chief. The next two years saw the introduction of Circle Scheme and decentralisation and two years later, that is, in 1914, the Postal and Telegraph Departments were amalgamated under a single Director-General. The year also witnessed the opening of the first automatic exchange at Simla (Shimla) with a capacity of 700 lines and 400 actual connections.
Radio telephone communications between England and India were opened in 1933; the Indo-Burma Radio Telephone service started functioning between Madras
and Rangoon in 1936; the Burma and Aden telegraph systems, which were a part of the Indian telegraph system, got separated in 1937; deluxe telegrams with foreign countries were introduced in 1937; the Bombay-Australian wireless telegraph service and Bombay-China wireless service were
inaugurated in 1942; the Bombay, Calcutta and Madras Telephone Systems were taken over by the ITD in 1943; a Telecommunications Development Board was set up; the Bombay-New York Wireless Telegraph Service was commissioned in 1944.
In the 1980s, the first satellite earth station for domestic communications was set up at Secundrabad, the Troposcatter system link with the Soviet Union was inaugurated, the first SPC electronic digital telex exchange and the first SPC analogue electronic trunk automatic exchange were commissioned in
Bombay, the Centre for Development of Telematics (C-DOT) was established, the first mobile telephone service and the first radio paging service were introduced in Delhi, Mahanagar Telephone Nigam Ltd. (MTNL) and Videsh Sanchar Nigam Ltd. (VSNL) were set up, and the international gateway packet switch system was commissioned in Bombay. The 1980s also saw the restructuring of the P&T Department into the Department of Posts and the Department of Telecommunications, the constitution of Telecom Commission, and the reorganisation of telecommunication circles with the Secondary Switching Areas as the basic units.
Indian Telecommunications Service (ITS) was constituted in 1965 as Telegraph Engineering Service Group 'A' which was renamed as ITS in 1978. Prior to this, this service was known as "Superior Telegraph Engineering and Wireless Branches of the Posts and Telegraphs Department" dating to pre-independence times. This service is primarily responsible for policy, technical, administrative and managerial functions of the government in the areas related to telecommunications.
Recruitment
ITS (Indian Telecommunications Service) is an organized Group-A service for which recruitment is conducted through competitive examination called Engineering Service Examination (ESE) which is a three-stage competitive examination (preliminary, main and personality tests) and is conducted by the
UPSC every year. Officers recruited through ESE manage diverse fields. Recruitment by UPSC to Group A Services/Posts are made under the following categories of Engineering:
:I. Civil Engineering
:II. Mechanical Engineering
:III. Electrical Engineering
:IV. Electronics & Telecommunication Engineering
Appointments to ITS are made in category IV, i.e., Electronics & Telecommunication Engineering.
Training
After recruitment through Engineering Services Examination conducted by UPSC, the officers undergo a rigorous two-year probation course at National Telecommunication Institute for Policy Research Innovation and Training(www.ntiprit.gov.in) at Ghaziabad where ITS probationers are groomed as Future leaders to handle various techno-managerial matters in Government of India. During probation, ITS Officers undergo various study visits across India to study various ICT best practices and practical exposure of various technological developments. To foster innovation and to create holistic development of probationers, ITS probationers also undergo various attachments to TRAI, NoCC, Smart City Mission, Election Commission of India, NDMA etc. Officers also undergo a 15-week Foundation course where they are provided with Rural and Urban site visit exposure along with various management and administration functions like Law, Polity, Disaster Management, Management etc. As ITS Officers are backbone enablers of various digital technological developments in India, they are imparted latest training pertaining to various administrative and technical aspects. The officers are also deputed for on job field training in various areas like Disaster Management, Coordination with states, telecom operations etc. During probation, Officers also get the opportunity to meet various Government dignitaries like Hon'ble President of India, Hon'ble Vice President of India and Hon'ble Minister of Communications etc.
Appointments and responsibilities
After Selection through UPSC Engineering Services Exam, ITS Officers attend 2 years Probationary training. After probation, ITS Officers are posted in DoT HQs, Telecom Engineering Centre, DoT LSA Units (Field Enforcement Units of DoT) at all India locations. ITS officers are working at various positions across India and are liable to be transferred across India. The officers of ITS work in DoT, TRAI, TDSAT, Cabinet Secretariat, Ministry of Home Affairs, CBI,MEITY,UIDAI, Ministry of Power, Department of Pharmaceuticals, Department of Defence, National Highway Authority of India,
RITES
RITES Ltd, formerly known as Rail India Technical and Economic Service Limited, is an Indian public sector undertaking and engineering consultancy corporation, specializing in the field of transport infrastructure. Established in 1974 by the In ...
,
IRCON, TCIL, UPSC, SSC, Patents and Copyrights Office, Election Commission of India, IBBI, SFIO and various other Ministries and Statutory bodies of India along with various state governments. ITS officers are not only playing a key role in various ICT initiatives of Government of India but a key contributors in assisting states in formation of their ICT policies of states like IoT policies, Electronics Manufacturing etc.
Brief Duties and Responsibilities of Officers of ITS GR.'A'
:I. Issuing various types of Licenses/Registrations to Telecom Service Providers, Internet Service Providers etc and other service providers etc.
:II. Handling Matters related to National Security and Lawful Interception
:III. Handling of Policy, Licensing and Coordination matters relating to telegraphs,Satellite, telephones, wireless, data, facsimile and telematic services and other like forms of communications in Department of Telecommunications
:IV. International cooperation in matters connected with telecommunications including matters relating to all international bodies dealing with telecommunications such as International Telecommunication Union (ITU), its Radio Regulation Board (RRB), Radio Communication Sector (ITU-R), Telecommunication Standardization Sector (ITU-T), Development Sector (ITU-D), International Telecommunication Satellite Organization (Intelsat), International Mobile Satellite Organization (Inmarsat), Asia Pacific Telecommunication (APT).
:V. Handling various National Importance projects like Bharat Net Project (backbone of Flagship Mission-Digital India Campaign), LWE Project, NE Telecom Connectivity plan etc.
:VI. Coordination with various state Authorities for CCTNS Project,anchoring of CERTs,Smart City Project, Disaster Management, RoW issues, EMF Monitoring.
:VII. Ensuring Network coverage/connectivity of villages for Direct Benefit Transfer (DBT) mission and of Banks in rural areas under Financial Inclusion Planning (FIP)
:VIII. Design, Planning, Implementation of projects funded by DoT & USOF
:IX. Making various ICT related standards pertaining to various ICT products along with preparation of various GRs, IRs, White papers etc and Improving the ICT Development Index of India.
:X. Human Resource Development and Capacity Building of ITS, Gr.'A'
: XI. Investigation and curbing of Illegal activities in Telecom Networks, Analysis of Telecom Traffic, Call drop issues etc..
: XII. Works related to inspection of sites related to EMR Measurement and monitoring etc..
: XIII. Various Audits related to CAF, Security Audit of Networks of all Telecom and Internet Service Providers of India.
:XIV. Act as a technical interface between Law Enforcement Agencies (LEAs) and Telecom Service Providers.
:XV. Interface with various departments of state governments in general and IT departments in particular for steering National Broadband Mission and orderly growth of Telecom sector in each state/LSA including the Disaster preparedness and response.
ITS Group A Central Civil Service
Cadre controlling authority
Member (Services), Digital Communications Commission (DCC) of India is cadre controlling authority of ITS, Group A. Member(Services)is ''ex officio'' Secretary to Government of India. ' Currently, Shri Uma Shanky P, ITS is Member(Services), Department of Telecom, Government of India and cadre controlling authority of Indian Telecommunications Service.
See also
*
Civil Services of India
In India, the Civil Service is the collection of civil servants of the government who constitute the permanent executive branch of the country. This includes servants in the All India Services, the Central Civil Services, and various State Ci ...
*
All India Service
References
Further reading
* ''Connecting India: Indian Telecom Story'', by S.D. Saxena. Published by Konark Publishers Pvt Ltd, New Delhi,2009 .
* ''Indian bureaucracy at the crossroads'', by Syamal Kumar Ray. Published by Sterling, 1979.
* ''Daily Indian Telecom Digest''
* MB Athreya,January–February 1996,Chairman of the Telecom Restructuring Committee, Government of India (1990–91).'India's telecommunications policy:A paradigm shift' ''Telecommunications Policy'' Volume 20, Issue 1, Pages 11–22
External links
Officers' PortalUPSC Official WebsiteNational Telecom Academy WebsiteCadre strength
{{DEFAULTSORT:Telecommunication Service
Central Civil Services (India)
Telecommunications in India
Indian Engineering Services
Ministry of Communications and Information Technology (India)